CN104270261A - Remote fault diagnosis method for PPPoE broadband Internet access of CPE - Google Patents
Remote fault diagnosis method for PPPoE broadband Internet access of CPE Download PDFInfo
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- CN104270261A CN104270261A CN201410484481.8A CN201410484481A CN104270261A CN 104270261 A CN104270261 A CN 104270261A CN 201410484481 A CN201410484481 A CN 201410484481A CN 104270261 A CN104270261 A CN 104270261A
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- fault diagnosis
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Abstract
The invention discloses a remote fault diagnosis method for PPPoE broadband Internet access of CPE and relates to the technical field of PPPoE broadband dial-up Internet access. According to the remote fault diagnosis method for PPPoE broadband Internet access of the CPE, the broadband dialing environment of the CPE is diagnosed manually or automatically, the CPE initializes PPPoE dialing according to dialing simulation parameters issued by a remote management platform, the CPE stores a dialing state result after dialing is completed, maintenance personnel read the dialing state result through the remote management platform, and the fault cause is judged according to the dialing state. The remote fault diagnosis method for PPPoE broadband Internet access of the CPE is low in implementation cost and high in timeliness.
Description
Technical field
The present invention relates to PPPoE broadband to dial up on the telephone technical field, specifically relate to a kind of remote fault diagnosis method of cpe device PPPoE broadband access network.
Background technology
Along with the development of broadband network technology, with xDSL (Digital Subscriber Line, digital subscriber line), CableModem (cable modem) and Ethernet be that the application of main several Mainstream Broadband access technologies is ongoing like a raging fire, come into huge numbers of families.Effective leading subscriber, is carried out maintenance and the malfunction elimination in later stage, just can be dealt with problems timely and effectively by backstage.
PPPoE (Point-to-Point Protocol over Ethernet, the point-to-point protocol on Ethernet) can make the main frame of Ethernet be linked on the access concentrator of a far-end by a simple bridging device.By PPPoE agreement, remote access device can realize control to each access user and charging.
Carried out failure diagnosis in the past, and needed telephone guidance user to carry out preliminary investigation to broadband class fault, or engineering maintenance personnel visit and to check equipment, these mode costs are higher, ageing not strong.
Summary of the invention
For the defect existed in prior art, the object of the present invention is to provide a kind of remote fault diagnosis method of cpe device PPPoE broadband access network, implementation cost is lower, ageing height.
For reaching above object, the present invention takes a kind of remote fault diagnosis method of cpe device PPPoE broadband access network, manually or automatically mode diagnoses the broadband dialing environment of cpe device, according to the dialing simulation parameter that remote management platform issues, cpe device initiates PPPoE dialing, the rear cpe device that dialled stores dialing status result, and attendant reads dialing status result, according to dialing status result failure judgement reason by remote management platform.
On the basis of technique scheme, manual mode diagnosis cpe device broadband dialing environment time, cpe device by the dialing simulation parameter issued start this equipment PPPoE module initiate PPPoE dialing.
On the basis of technique scheme, automated manner diagnosis cpe device broadband dialing environment time, cpe device is monitoring periodically, when cpe device start shooting, restart, recover again after fiber break, arrive cycle time these four kinds of situations for the moment, the PPPoE module starting this equipment initiates PPPoE dialing.
On the basis of technique scheme, during automated manner, before initiating PPPoE dialing, judge whether the function of broadband dialing diagnosis starts, and if so, then initiates PPPoE dialing; If not, then periodically monitoring is continued.
On the basis of technique scheme, the cycle time that described periodicity detects is divided into time period 1 and time second round, and time period 1 is identical with time second round, or time period 1 is greater than time second round.
On the basis of technique scheme, when PPPoE dial-up success, be suitable for time period 1; When PPPoE dials unsuccessfully, be suitable for time second round.
On the basis of technique scheme, after described dialing completes, dialing status result be stored in PPPOE_RESULT parameter, cpe device initiates notice to remote management platform, respond after remote management platform reception notification, and read the dialing status result in PPPOE_RESULT parameter.
On the basis of technique scheme, described dialing simulation parameter comprises username and password; During manual mode, dialing simulation parameter also comprises diagnostic state, dialing interface and dialing number of retries; During automated manner, dialing simulation parameter also comprises dial switch and cycle time.
Beneficial effect of the present invention is: by the broadband dialing environment of remote management platform real time remote diagnosis CPE, that determines its network environment can the general character, by Remote Acquisitioning corresponding PPPoE dialing status result, carries out corresponding malfunction elimination, there is great convenience, ageing; And avoid a large amount of engineering maintenance personnel to visit to check equipment, reduce maintenance cost.
Accompanying drawing explanation
Fig. 1 is institute of the present invention application network environment schematic;
The remote fault diagnosis method of PPPoE broadband access network when Fig. 2 is manual mode;
The remote fault diagnosis method of PPPoE broadband access network when Fig. 3 is automated manner.
Embodiment
Below in conjunction with drawings and Examples, the present invention is described in further detail.
As shown in Figure 1, the remote fault diagnosis method of cpe device PPPoE broadband access network of the present invention, the network environment of its application comprises PC terminal, remote management platform and cpe device, and cpe device is connected with the PC terminal of user.Remote management platform manually or automatically mode initiates diagnosis to cpe device, the broadband dialing environment of diagnosis cpe device, be specially: the dialing simulation parameter issued according to remote management platform, cpe device initiates PPPoE dialing, the rear cpe device that dialled stores dialing status result, and result is reported remote management platform.Attendant uses other PC terminal, reads dialing status result, failure judgement reason by remote management platform.
As shown in Figure 2, during manual mode, the remote fault diagnosis method of cpe device PPPoE broadband access network is as follows:
S101. remote management platform passes through broadband access network, remote management platform enables parameter, issue dialing simulation parameter to cpe device, require that cpe device carries out PPPoE dialing, dialing simulation parameter is as shown in table 1, described dialing simulation parameter comprises diagnostic state, user name, password, dialing interface and dialing number of retries, wherein, number of retries refers under this dialing failure scenarios, carries out retry according to the number of retries of setting, number of retries still to dial failure after arriving, then do not redial.
Table 1
S102.CPE equipment receives the dialing simulation parameter that remote management platform is sended over by Access Network, resolves accordingly it, obtains account and the password of dialing.
S103.CPE equipment starts the PPPoE module of this equipment by dialing simulation parameter, initiates PPPoE dialing (broadband dialing).
S104.CPE equipment PPPoE module completes PPPoE dialing in official hour, if do not completed at the appointed time, then and prompt timeout, and terminate.
S105.CPE equipment carries out record to dialing status result, in write PPPOE_RESULT parameter, and initiate notice (INFORM) to remote management platform, the event code of notice is that diagnosis completes (DIAGNOSTICSSTATE COMPLETE).
S106. remote management platform is replied the notice sended over, and reads dialing status result, and dialing status result is as shown in table 2.
Table 2
S107. network maintenance staff obtains the dialing status result of remote management platform, carries out malfunction elimination, failure judgement reason according to this dialing status result.
As shown in Figure 3, during automated manner, the remote fault diagnosis method of cpe device PPPoE broadband access network is as follows:
S201. issue cpe device PPPoE dialing by remote management platform and need the simulation parameter that dials, or use the dialing simulation parameter of the preset acquiescence of cpe device, dialing simulation parameter is as shown in table 3, comprise dial switch, user name, password and cycle time, comprise time period 1 and time second round cycle time.
Table 3
S202.CPE device start is monitoring periodically.
S203. judge whether cpe device starts shooting, restart, recover again after fiber break, arrive one of these four kinds of situations cycle time, if so, enter S204; If not, S202 is proceeded to.
S204. judge whether the function ENABLE of broadband dialing diagnosis starts, and if so, enters S205; If not, S202 is proceeded to.
The username and password etc. of S205.CPE equipment utilization dialing simulation parameter, the PPPoE module starting this equipment initiates PPPoE dialing, carries out bandwidth dial emulation.
S206.CPE equipment carries out record to dialing status result, in write PPPOE_RESULT parameter, and initiate notice (INFORM) to remote management platform, the event code of notice is that diagnosis completes (DIAGNOSTICSSTATE COMPLETE), inform remote management platform, dialing status result is as shown in table 2.
S207. remote management platform is replied the notice sended over, and reads dialing status result.
S208. network maintenance staff obtains the dialing status result of remote management platform, carries out malfunction elimination, failure judgement reason according to this dialing status result.
In described cycle time, time period 1 can be set to identical with time second round, or time period 1 is greater than time second round.Cpe device carries out record to dialing status result, and when PPPoE dial-up success, the periodicity monitoring of cpe device is suitable for time period 1 as the cycle; When PPPoE dials unsuccessfully, the periodicity monitoring of cpe device is suitable for time second round as the cycle.
The present invention is not limited to above-mentioned execution mode, and for those skilled in the art, under the premise without departing from the principles of the invention, can also make some improvements and modifications, these improvements and modifications are also considered as within protection scope of the present invention.The content be not described in detail in this specification belongs to the known prior art of professional and technical personnel in the field.
Claims (8)
1. the remote fault diagnosis method of a cpe device PPPoE broadband access network, it is characterized in that: manually or automatically mode diagnoses the broadband dialing environment of cpe device, according to the dialing simulation parameter that remote management platform issues, cpe device initiates PPPoE dialing, the rear cpe device that dialled stores dialing status result, attendant reads dialing status result, according to dialing status result failure judgement reason by remote management platform.
2. the remote fault diagnosis method of a kind of cpe device PPPoE broadband access network as claimed in claim 1, it is characterized in that: manual mode diagnosis cpe device broadband dialing environment time, cpe device by the dialing simulation parameter issued start this equipment PPPoE module initiate PPPoE dialing.
3. the remote fault diagnosis method of a kind of cpe device PPPoE broadband access network as claimed in claim 1, it is characterized in that: automated manner diagnosis cpe device broadband dialing environment time, cpe device is monitoring periodically, when cpe device start shooting, restart, recover again after fiber break, arrive cycle time these four kinds of situations for the moment, the PPPoE module starting this equipment initiates PPPoE dialing.
4. the remote fault diagnosis method of a kind of cpe device PPPoE broadband access network as claimed in claim 3, is characterized in that: during automated manner, before initiating PPPoE dialing, judges whether the function of broadband dialing diagnosis starts, if so, then initiates PPPoE and dial; If not, then periodically monitoring is continued.
5. the remote fault diagnosis method of a kind of cpe device PPPoE broadband access network as claimed in claim 3, it is characterized in that: the cycle time that described periodicity detects is divided into time period 1 and time second round, time period 1 is identical with time second round, or time period 1 is greater than time second round.
6. the remote fault diagnosis method of a kind of cpe device PPPoE broadband access network as claimed in claim 4, is characterized in that: when PPPoE dial-up success, is suitable for time period 1; When PPPoE dials unsuccessfully, be suitable for time second round.
7. a kind of remote fault diagnosis method of cpe device PPPoE broadband access network as described in claim 1,2 or 3, it is characterized in that: after described dialing completes, dialing status result is stored in PPPOE_RESULT parameter, cpe device initiates notice to remote management platform, respond after remote management platform reception notification, and read the dialing status result in PPPOE_RESULT parameter.
8. the remote fault diagnosis method of a kind of cpe device PPPoE broadband access network as claimed in claim 1, is characterized in that: described dialing simulation parameter comprises username and password; During manual mode, dialing simulation parameter also comprises diagnostic state, dialing interface and dialing number of retries; During automated manner, dialing simulation parameter also comprises dial switch and cycle time.
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| Application Number | Priority Date | Filing Date | Title |
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| CN201410484481.8A CN104270261A (en) | 2014-09-19 | 2014-09-19 | Remote fault diagnosis method for PPPoE broadband Internet access of CPE |
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| CN201410484481.8A CN104270261A (en) | 2014-09-19 | 2014-09-19 | Remote fault diagnosis method for PPPoE broadband Internet access of CPE |
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Cited By (2)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN107864058A (en) * | 2017-11-09 | 2018-03-30 | 凌云天博光电科技股份有限公司 | Fault judgment method and device |
| CN108055072A (en) * | 2017-11-20 | 2018-05-18 | 大唐软件技术股份有限公司 | A kind of network failure investigates method and apparatus |
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| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN1595881A (en) * | 2004-07-07 | 2005-03-16 | 朱文和 | A device and method for implementing online maintenance of ADSL subscriber side terminal |
| CN1832434A (en) * | 2005-03-10 | 2006-09-13 | 华为技术有限公司 | Diagnostic method for network fault and its device |
| CN103618617A (en) * | 2013-11-13 | 2014-03-05 | 深圳市共进电子股份有限公司 | Method and system for carrying out PPPOE zero configuration service |
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2014
- 2014-09-19 CN CN201410484481.8A patent/CN104270261A/en active Pending
Patent Citations (3)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN1595881A (en) * | 2004-07-07 | 2005-03-16 | 朱文和 | A device and method for implementing online maintenance of ADSL subscriber side terminal |
| CN1832434A (en) * | 2005-03-10 | 2006-09-13 | 华为技术有限公司 | Diagnostic method for network fault and its device |
| CN103618617A (en) * | 2013-11-13 | 2014-03-05 | 深圳市共进电子股份有限公司 | Method and system for carrying out PPPOE zero configuration service |
Cited By (3)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN107864058A (en) * | 2017-11-09 | 2018-03-30 | 凌云天博光电科技股份有限公司 | Fault judgment method and device |
| CN107864058B (en) * | 2017-11-09 | 2021-06-25 | 凌云天博光电科技股份有限公司 | Fault judgment method and device |
| CN108055072A (en) * | 2017-11-20 | 2018-05-18 | 大唐软件技术股份有限公司 | A kind of network failure investigates method and apparatus |
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