CN104219768B - A kind of customer service differentiated service management method and device - Google Patents

A kind of customer service differentiated service management method and device Download PDF

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Publication number
CN104219768B
CN104219768B CN201410438136.0A CN201410438136A CN104219768B CN 104219768 B CN104219768 B CN 104219768B CN 201410438136 A CN201410438136 A CN 201410438136A CN 104219768 B CN104219768 B CN 104219768B
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service
identification information
business
service identification
threshold
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CN104219768A (en
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秦洪新
张勇
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Datang Mobile Communications Equipment Co Ltd
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Datang Mobile Communications Equipment Co Ltd
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Abstract

The invention discloses a kind of customer service differentiated service management method and device, this method to comprise the following steps:The service identification information sent according to core net determines the business with service identification information;Obtain the traffic measurement report with service identification information business;Measured value during traffic measurement is reported is compared with preset first threshold value and Second Threshold;If the measured value is more than first threshold, for the Radio Resource for increasing distribution with user corresponding to service identification information business;If measurement report values are less than Second Threshold, subtract under absorbed Radio Resource for user corresponding to the band service identification information business.The present invention has merged measuring business volume or interface data flow measurement and core network service identification function, the wireless heterogeneous networks with reference to corresponding to user's application accesses the trend of network.

Description

A kind of customer service differentiated service management method and device
Technical field
The present invention relates to a kind of customer service differentiated service management method and device, belong to communication technical field.
Background technology
It is different demands to more efficiently utilize Radio Resource during mobile communication technology continues to develop User provide different service quality differentiated service, operator needs to be finely divided customer group, excellent by defining user First level, service priority, and priority etc. of customer service combination, the customer group of different demands is divided into different etc. Level, and to different priority users resource it is reserved, using, seize, and service quality etc. gives different services Strategy, enable them to obtain different service quality impressions, while realize the effective distribution and use of Internet resources.Same User is also different to the demand of wireless network in different periods;User connects network for a long time sometimes, starts different business pair The demand of wireless network is also had any different.
At present, TD-SCDMA (Time Division-Synchronous Code Division Multiple Access, TD SDMA) wireless network is according to customer service measurement, the survey of the user data traffic of IuB interfaces The user service identification measured result or sent according to core net performs RRM, increases or decreases user occupancy DPCH (DedicatedPhysicalChannel, DPCH) physical resource, user is carried on continuous resource or User is carried on DCH (Dedicatd Channel, dedicated channel) states or FACH (Forward by frame point resource Access Channel, forward access channel) state.
During to the wireless heterogeneous networks of terminal, RNC (Radio Network Controller, i.e. radio network controller) With terminal according to MAC (Media Access Control, media access control) layers to the measurement result of subscriber traffic or IuB/Iu Interface User average discharges are judged, when portfolio/average discharge is more than the rate threshold of configuration, pass through distribution More Radio Resources, when portfolio/average discharge is less than the rate threshold of configuration, are used with ensureing that user perceives by reducing The Radio Resource at family, used with discharging more Radio Resources to other users, lift the data throughout of the whole network.
The existing implementation to terminal wireless resource control does not embody effective utilization of the operator to service identification, But directly perform Radio Resource after simply controlling the measurement report of triggering or the service identification of acquisition according to general measurement Management, and the frequently adjustment outage probability that easily increase terminal is in course of adjustment.Importantly, portfolio/average Flow does not have the concrete behavior trend of actual reflection subscriber to access Internet.And the result of service identification is also only simple root According to the distribution of mark output control Radio Resource, but not well by two Technology Integrations.
Current technology scheme has the shortcomings that following:Function is single, and portfolio/average discharge can not effectively prevent user's Too fast adjustment, and service identification can not embody the behavior trend of customer access network;Although according to portfolio/flow measurement, Amount of user data, which accesses, exceedes rate threshold, but if belong to the terminal applies that profit can not be brought to operator, such as:QQ But taking Radio Resource for a long time with wechat, still data volume is not very big again, wastes Radio Resource.
The content of the invention
The technical problem to be solved in the present invention is:On the premise of offer one kind does not influence user's perception, meet operator pair The radio resource control method and device of portion identification business.
To realize above-mentioned goal of the invention, the invention provides a kind of customer service differentiated service management method and dress Put.
On the one hand, the present invention provides a kind of customer service differentiated service management method, it is characterised in that including following step Suddenly:
The service identification information sent according to core net determines the business with service identification information;
Obtain the traffic measurement report with service identification information business;
Measured value during traffic measurement is reported is compared with preset first threshold value and Second Threshold;
If the measured value is more than first threshold, for user's increase point corresponding to the band service identification information business The Radio Resource matched somebody with somebody;
If measurement report values are less than Second Threshold, reduce and divide for user corresponding to the band service identification information business The Radio Resource matched somebody with somebody.
Wherein more preferably, the step of Radio Resource of the increase distribution specifically includes:
Perform increase DPCH resources or be adjusted to continuous resource distribution or from FACH state transition from frame point resource allocation To DCH states.
Wherein more preferably, described the step of subtracting under absorbed Radio Resource, specifically includes:
Perform reduce DPCH resources or from continuous resource distribution be adjusted to frame point resource allocation or from DCH transitions between states to FACH state.
Wherein more preferably, the service identification information sent according to core net determines the business with service identification information Also comprise determining whether to enable the step of being adjusted to the Radio Resource that user distributed according to service identification information after step to have Body includes:
If enabled, measurement control message, the survey reported according to the traffic measurement with service identification information business are sent The Radio Resource that value adjustment user is distributed;
If not enabled, measurement control message is not sent, is adjusted to use according to the measured value of customer service measurement report The Radio Resource of family distribution.
Wherein more preferably, the first threshold and Second Threshold are configurable according to customer service behavior.
Wherein more preferably, the traffic measurement report is measuring business volume report or service traffics measurement report.
Wherein more preferably, the service traffics measurement report is the report of business average discharge.
Wherein more preferably, the service identification information is carried and sent by Iu-PS GTP-U extension header or IP DSCP 's.
On the other hand, the present invention also provides a kind of customer service differentiated service managing device, including:
Service identification acquiring unit, the service identification information for being sent according to core net are obtained with service identification information Business;
Traffic measurement report acquisition unit, for obtaining the traffic measurement report with service identification information business;
Comparing unit, the measured value during traffic measurement is reported is compared with preset first threshold value and Second Threshold;
Radio resource allocation execution unit, for triggering wireless heterogeneous networks plan according to the comparative result of the comparing unit Slightly.
Wherein more preferably, the radio resource control scheme includes:
If the measured value is more than first threshold, for user's increase point corresponding to the band service identification information business With Radio Resource;
If measurement report values are less than Second Threshold, reduce and divide for user corresponding to the band service identification information business With Radio Resource.
Wherein more preferably, the mode of the increase distributing radio resource includes:
Increase DPCH resources are adjusted to continuous resource distribution from frame point resource allocation or transit to DCH from FACH state State;
Wherein more preferably, the mode for reducing distributing radio resource includes:
Reduce DPCH resources or be adjusted to frame point resource allocation or from DCH transition between states to FACH from continuous resource distribution State.
Wherein more preferably, in addition to switch element, the switch element are controlled whether to enable and adjusted according to service identification information The whole Radio Resource distributed by user:
If enabled, measurement control message, the survey reported according to the traffic measurement with service identification information business are sent The Radio Resource that value adjustment user is distributed;
If not enabled, measurement control message is not sent, is adjusted to use according to the measured value of customer service measurement report The Radio Resource of family distribution.
Wherein more preferably, the first threshold and Second Threshold are configurable according to customer service behavior.
Wherein more preferably, the traffic measurement report is measuring business volume report or service traffics measurement report.
Wherein more preferably, the service identification information is carried and sent by Iu-PS GTP-U extension header or IP DSCP 's.
Customer service differentiated service management method provided by the invention and device, have merged measuring business volume or number of ports According to flow measurement and core network service identification function, by simple wireless heterogeneous networks, develop into and accessed with reference to user's application Wireless heterogeneous networks corresponding to the trend of network.Both the demand that Small-flow user accesses network had been met, can effectively have been adjusted again Radio Resource.
Brief description of the drawings
Fig. 1 is customer service differentiated service management method main flow chart of the present invention;
Fig. 2 is customer service differentiated service management method schematic flow sheet of the present invention.
Embodiment
With reference to the accompanying drawings and examples, the embodiment of the present invention is described in further detail.Implement below Example is used to illustrate the present invention, but is not limited to the scope of the present invention.
As shown in figure 1, the present invention provides a kind of customer service differentiated service management method, this method specifically includes as follows Step:The service identification information sent according to core net determines the business with service identification information;Obtain band service identification information The traffic measurement report of business;Measured value during traffic measurement is reported is compared with preset first threshold value and Second Threshold;If The measured value is more than first threshold, then is the wireless money for increasing distribution with user corresponding to service identification information business Source;If measurement report values are less than Second Threshold, subtract for user corresponding to the band service identification information business under absorbed Radio Resource.Below customer service differentiated service management method provided by the invention is deployed to be described in detail.
As shown in Fig. 2 customer service differentiated service management method provided by the invention, mainly RNC (Radio Network Controller, radio network controller) after the identified customer service of core net is obtained based on business Management is controlled to the Radio Resource of customer service on the basis of measurement.RNC obtains the identified customer service of core net When, the service identification information carried according to the Iu-PS sent by core net GTP-U extension header or IP DSCP obtains.RNC Judge whether current business is identification service after obtaining user service identification type;If identification service, then according to user Setting is adjusted to the Radio Resource that user distributed by according to service identification information;If not identification service, then by existing Radio resource management method controls radio resource allocation.
In order to be further ensured that the flexibility of control radio resource allocation, operator can be poor by customer service as needed Alienation service management is arranged to enable or does not enable control radio resource allocation.When RNC is by control radio resource allocation, need Determine whether operator enables the Radio Resource for being adjusted to user according to service identification information and being distributed.If open With the Radio Resource that the measured value adjustment user then and according to the traffic measurement with service identification information business reported is distributed; If not enabled, the Radio Resource of user's distribution is adjusted to according to the measured value of customer service measurement report.
Herein it should be noted that being adjusted to the Radio Resource of user's distribution according to the measured value of customer service measurement report When, RNC and terminal are judged the measurement result or IuB/Iu Interface User average discharges of subscriber traffic according to MAC layer (measurement result or user's average discharge of subscriber traffic here refer to customer service measurement report, and non-band service identification is believed The traffic measurement report of breath business), when portfolio/average discharge is more than the rate threshold of configuration, by distributing more nothings Line resource is to ensure that user perceives, when portfolio/average discharge is less than the rate threshold of configuration, by reducing the wireless of user Resource, used with discharging more Radio Resources to other users, lift the data throughout of the whole network.
Operator enable customer service differentiated service management method control radio resource allocation when, RNC to should be to Terminal and network side MAC layer send the proprietary measurement control message of expression business, and obtain the business with service identification information business Measurement report (report of the traffic measurement with service identification information business here and non-user traffic measurement report).Band business mark The traffic measurement report for knowing information service can be measuring business volume report or service traffics measurement report, wherein industry Business flow measurement report is preferably average traffic flow measurement report.RNC obtains the traffic measurement with service identification information business After report, the measured value during traffic measurement is reported is compared with preset first threshold value and Second Threshold.If traffic measurement is reported In measured value be more than first threshold, then be it is described with corresponding to service identification information business user increase distribution wireless money Source, such as perform increase DPCH resources or be adjusted to continuous resource distribution from frame point resource allocation or transitted to from FACH state DCH states;If the measured value in traffic measurement report is less than Second Threshold, corresponding for the band service identification information business User subtract under absorbed Radio Resource, such as perform and reduce DPCH resources or be adjusted to frame point resource from continuous resource distribution Distribute or from DCH transition between states to FACH state.Radio resource allocation is controlled in customer service differentiated service management method When, first threshold and Second Threshold can be with the business conduct configurations according to user.
Further to embody the superiority of customer service differentiated service management method provided by the invention, the present invention also carries For a kind of customer service differentiated service managing device using above-mentioned customer service differentiated service management method, the device bag Include:Service identification acquiring unit, the service identification information for being sent according to core net obtain the business with service identification information; Traffic measurement report acquisition unit, for obtaining the traffic measurement report with service identification information business;Comparing unit, by business Measured value in measurement report is compared with preset first threshold value and Second Threshold;Radio resource allocation execution unit, for basis The comparative result triggering radio resource control scheme of the comparing unit.Customer service differentiation provided by the invention is taken below Managing device of being engaged in expansion detailed description.
Customer service differentiated service managing device provided by the invention, service identification acquiring unit are judging that the moment obtains During the identified customer service of core net, service identification acquiring unit obtains core net and sends GTP-U extension header or IP layers DSCP carries service identification information;Radio resource control unit is on the basis based on the traffic measurement with service identification information business On management is controlled to the Radio Resource of customer service.Radio resource control unit judges after obtaining user service identification type Whether current business is the business with service identification information;If the business with service identification information, then according to according to industry Business identification information is adjusted to the Radio Resource that user is distributed;If not the business of mark, then by existing Radio Resource pipe Reason method controls radio resource allocation.
Customer service differentiated service managing device can be arranged to enable or not enable control by operator as needed Radio resource allocation.RNC by control radio resource allocation when, it is necessary to determine whether operator is enabled according to service identification Information is adjusted to the Radio Resource that user is distributed.Not up to accurate control, the customer service differentiated service managing device is also Including switch element, the switch element controls whether to enable the wireless money for being adjusted to user according to service identification information and being distributed Source:If enabled, measurement control message is sent, the measured value reported according to the traffic measurement with service identification information business is adjusted The Radio Resource that whole user is distributed;If not enabled, measurement control message is not sent, according to customer service measurement report Measured value is adjusted to the Radio Resource of user's distribution.
When operator enables customer service differentiated service managing device control radio resource allocation, customer service differentiation Service managing apparatus sends the proprietary measurement control message of expression business by traffic measurement report acquisition unit to core net, obtains The traffic measurement with service identification information business is taken to report;Wherein, the customer service measurement report that measurement report acquiring unit obtains Announcement is measuring business volume report or service traffics measurement report, and wherein service traffics measurement report is preferably average traffic flow survey Amount report.Radio resource allocation execution unit enters the measured value reported according to the traffic measurement with service identification information business and adjusted After the Radio Resource handling process that whole user is distributed, radio resource allocation execution unit, knowledge industry is compared according to comparing unit mark The thresholding (default first threshold and Second Threshold) and the result of measurement report of business configuration, trigger radio resource management policy. Radio resource allocation execution unit performs radio resource control scheme and is preferably as follows:If the measured value in traffic measurement report is big In first threshold, then increase the Radio Resource of distribution with user corresponding to service identification information business to be described, such as perform increasing Add DPCH resources or be adjusted to continuous resource distribution from frame point resource allocation or transit to DCH states from FACH state;If Measured value in traffic measurement report is less than Second Threshold, then reduces and divide for user corresponding to the band service identification information business The Radio Resource matched somebody with somebody, such as perform and reduce DPCH resources or be adjusted to frame point resource allocation or from DCH from continuous resource distribution Transition between states can discharge more physical resources to other users to FACH state.In customer service differentiated service management When device controls radio resource allocation, first threshold and Second Threshold can be with the business conduct configurations according to user.
In summary, customer service differentiated service management method provided by the invention and device, have merged business measurement Amount or interface data flow measurement and core network service identification function, by simple wireless heterogeneous networks, are developed into reference to user Using wireless heterogeneous networks corresponding to the trend of accessed network.The present invention meets fortune on the premise of not influenceing user and perceiving Seek wireless heterogeneous networks of the business to portion identification business.Both the demand that Small-flow user accesses network had been met, again can be effective Adjust Radio Resource.Operator can also flexibly control these physical source distributing strategies applied according to the demand of itself, and Other non-identifying customer services are not influenceed.
Embodiment of above is merely to illustrate the present invention, and not limitation of the present invention, about the common of technical field Technical staff, without departing from the spirit and scope of the present invention, it can also make a variety of changes and modification, thus it is all Equivalent technical scheme falls within scope of the invention, and scope of patent protection of the invention should be defined by the claims.

Claims (13)

1. a kind of customer service differentiated service management method, it is characterised in that comprise the following steps:
The service identification information sent according to core net determines the business with service identification information;
Obtain the traffic measurement report with service identification information business;
Measured value during traffic measurement is reported is compared with preset first threshold value and Second Threshold;
If the measured value is more than first threshold, increase distribution with user corresponding to service identification information business to be described Radio Resource;
If measurement report values are less than Second Threshold, subtract for user corresponding to the band service identification information business under absorbed Radio Resource;
Wherein, after the step of service identification information sent according to core net determines the business with service identification information, This method also comprises determining whether to enable the step of being adjusted to the Radio Resource that user is distributed according to service identification information, specifically For:
If enabled, measurement control message, the measured value reported according to the traffic measurement with service identification information business are sent The Radio Resource that adjustment user is distributed;
If not enabled, measurement control message is not sent, and user point is adjusted to according to the measured value of customer service measurement report The Radio Resource matched somebody with somebody.
2. customer service differentiated service management method as claimed in claim 1, it is characterised in that the nothing of the increase distribution The step of line resource, specifically includes:
Increase DPCH resources are adjusted to continuous resource distribution from frame point resource allocation or transit to DCH shapes from FACH state State.
3. customer service differentiated service management method as claimed in claim 1, it is characterised in that described to subtract under absorbed nothing The step of line resource, specifically includes:
Reduce DPCH resources or be adjusted to frame point resource allocation or from DCH transitions between states to FACH shapes from continuous resource distribution State.
4. customer service differentiated service management method as claimed in claim 1, it is characterised in that the first threshold and Two threshold values are configurable according to customer service behavior.
5. customer service differentiated service management method as claimed in claim 1, it is characterised in that the traffic measurement report It is measuring business volume report or service traffics measurement report.
6. customer service differentiated service management method as claimed in claim 5, it is characterised in that the service traffics measurement Report is the report of business average discharge.
7. customer service differentiated service management method as claimed in claim 1, it is characterised in that the service identification information It is to carry what is sent by Iu-PS GTP-U extension header or IP DSCP.
A kind of 8. customer service differentiated service managing device, it is characterised in that including:
Service identification acquiring unit, the service identification information for being sent according to core net obtain the industry with service identification information Business;
Traffic measurement report acquisition unit, for obtaining the traffic measurement report with service identification information business;
Comparing unit, the measured value during traffic measurement is reported is compared with preset first threshold value and Second Threshold;
Radio resource allocation execution unit, for triggering radio resource control scheme according to the comparative result of the comparing unit;
The radio resource control scheme includes:
If the measured value is more than first threshold, increase distribution nothing for user corresponding to the band service identification information business Line resource;
If measurement report values are less than Second Threshold, distribution nothing is reduced for user corresponding to the band service identification information business Line resource;
Described device also includes switch element, and the switch element controls whether to enable is adjusted to user according to service identification information The Radio Resource distributed:
If enabled, measurement control message, the measured value reported according to the traffic measurement with service identification information business are sent The Radio Resource that adjustment user is distributed;
If not enabled, measurement control message is not sent, and user point is adjusted to according to the measured value of customer service measurement report The Radio Resource matched somebody with somebody.
9. customer service differentiated service managing device as claimed in claim 8, it is characterised in that the increase distribution is wireless The mode of resource includes:
Increase DPCH resources are adjusted to continuous resource distribution from frame point resource allocation or transit to DCH shapes from FACH state State.
10. customer service differentiated service managing device as claimed in claim 8, it is characterised in that described to reduce distribution nothing The mode of line resource includes:
Reduce DPCH resources or be adjusted to frame point resource allocation or from DCH transitions between states to FACH shapes from continuous resource distribution State.
11. customer service differentiated service managing device as claimed in claim 8, it is characterised in that the first threshold and Second Threshold is configurable according to customer service behavior.
12. customer service differentiated service managing device as claimed in claim 8, it is characterised in that the traffic measurement report Announcement is measuring business volume report or service traffics measurement report.
13. customer service differentiated service managing device as claimed in claim 8, it is characterised in that the service identification letter Breath is to carry what is sent by Iu-PS GTP-U extension header or IP DSCP.
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CN105636212B (en) * 2015-12-22 2019-08-27 熊猫电子集团有限公司 A kind of method of radio resource self-adjusted block in TDSCDMA system
CN109874115A (en) * 2017-12-05 2019-06-11 中兴通讯股份有限公司 Licensing method of adjustment and device
CN114666410A (en) * 2022-02-14 2022-06-24 深圳爱捷云科技有限公司 Resource calling method and device, electronic equipment and storage medium

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