CN104219768B - A kind of customer service differentiated service management method and device - Google Patents
A kind of customer service differentiated service management method and device Download PDFInfo
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- CN104219768B CN104219768B CN201410438136.0A CN201410438136A CN104219768B CN 104219768 B CN104219768 B CN 104219768B CN 201410438136 A CN201410438136 A CN 201410438136A CN 104219768 B CN104219768 B CN 104219768B
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Abstract
The invention discloses a kind of customer service differentiated service management method and device, this method to comprise the following steps:The service identification information sent according to core net determines the business with service identification information;Obtain the traffic measurement report with service identification information business;Measured value during traffic measurement is reported is compared with preset first threshold value and Second Threshold;If the measured value is more than first threshold, for the Radio Resource for increasing distribution with user corresponding to service identification information business;If measurement report values are less than Second Threshold, subtract under absorbed Radio Resource for user corresponding to the band service identification information business.The present invention has merged measuring business volume or interface data flow measurement and core network service identification function, the wireless heterogeneous networks with reference to corresponding to user's application accesses the trend of network.
Description
Technical field
The present invention relates to a kind of customer service differentiated service management method and device, belong to communication technical field.
Background technology
It is different demands to more efficiently utilize Radio Resource during mobile communication technology continues to develop
User provide different service quality differentiated service, operator needs to be finely divided customer group, excellent by defining user
First level, service priority, and priority etc. of customer service combination, the customer group of different demands is divided into different etc.
Level, and to different priority users resource it is reserved, using, seize, and service quality etc. gives different services
Strategy, enable them to obtain different service quality impressions, while realize the effective distribution and use of Internet resources.Same
User is also different to the demand of wireless network in different periods;User connects network for a long time sometimes, starts different business pair
The demand of wireless network is also had any different.
At present, TD-SCDMA (Time Division-Synchronous Code Division Multiple
Access, TD SDMA) wireless network is according to customer service measurement, the survey of the user data traffic of IuB interfaces
The user service identification measured result or sent according to core net performs RRM, increases or decreases user occupancy
DPCH (DedicatedPhysicalChannel, DPCH) physical resource, user is carried on continuous resource or
User is carried on DCH (Dedicatd Channel, dedicated channel) states or FACH (Forward by frame point resource
Access Channel, forward access channel) state.
During to the wireless heterogeneous networks of terminal, RNC (Radio Network Controller, i.e. radio network controller)
With terminal according to MAC (Media Access Control, media access control) layers to the measurement result of subscriber traffic or
IuB/Iu Interface User average discharges are judged, when portfolio/average discharge is more than the rate threshold of configuration, pass through distribution
More Radio Resources, when portfolio/average discharge is less than the rate threshold of configuration, are used with ensureing that user perceives by reducing
The Radio Resource at family, used with discharging more Radio Resources to other users, lift the data throughout of the whole network.
The existing implementation to terminal wireless resource control does not embody effective utilization of the operator to service identification,
But directly perform Radio Resource after simply controlling the measurement report of triggering or the service identification of acquisition according to general measurement
Management, and the frequently adjustment outage probability that easily increase terminal is in course of adjustment.Importantly, portfolio/average
Flow does not have the concrete behavior trend of actual reflection subscriber to access Internet.And the result of service identification is also only simple root
According to the distribution of mark output control Radio Resource, but not well by two Technology Integrations.
Current technology scheme has the shortcomings that following:Function is single, and portfolio/average discharge can not effectively prevent user's
Too fast adjustment, and service identification can not embody the behavior trend of customer access network;Although according to portfolio/flow measurement,
Amount of user data, which accesses, exceedes rate threshold, but if belong to the terminal applies that profit can not be brought to operator, such as:QQ
But taking Radio Resource for a long time with wechat, still data volume is not very big again, wastes Radio Resource.
The content of the invention
The technical problem to be solved in the present invention is:On the premise of offer one kind does not influence user's perception, meet operator pair
The radio resource control method and device of portion identification business.
To realize above-mentioned goal of the invention, the invention provides a kind of customer service differentiated service management method and dress
Put.
On the one hand, the present invention provides a kind of customer service differentiated service management method, it is characterised in that including following step
Suddenly:
The service identification information sent according to core net determines the business with service identification information;
Obtain the traffic measurement report with service identification information business;
Measured value during traffic measurement is reported is compared with preset first threshold value and Second Threshold;
If the measured value is more than first threshold, for user's increase point corresponding to the band service identification information business
The Radio Resource matched somebody with somebody;
If measurement report values are less than Second Threshold, reduce and divide for user corresponding to the band service identification information business
The Radio Resource matched somebody with somebody.
Wherein more preferably, the step of Radio Resource of the increase distribution specifically includes:
Perform increase DPCH resources or be adjusted to continuous resource distribution or from FACH state transition from frame point resource allocation
To DCH states.
Wherein more preferably, described the step of subtracting under absorbed Radio Resource, specifically includes:
Perform reduce DPCH resources or from continuous resource distribution be adjusted to frame point resource allocation or from DCH transitions between states to
FACH state.
Wherein more preferably, the service identification information sent according to core net determines the business with service identification information
Also comprise determining whether to enable the step of being adjusted to the Radio Resource that user distributed according to service identification information after step to have
Body includes:
If enabled, measurement control message, the survey reported according to the traffic measurement with service identification information business are sent
The Radio Resource that value adjustment user is distributed;
If not enabled, measurement control message is not sent, is adjusted to use according to the measured value of customer service measurement report
The Radio Resource of family distribution.
Wherein more preferably, the first threshold and Second Threshold are configurable according to customer service behavior.
Wherein more preferably, the traffic measurement report is measuring business volume report or service traffics measurement report.
Wherein more preferably, the service traffics measurement report is the report of business average discharge.
Wherein more preferably, the service identification information is carried and sent by Iu-PS GTP-U extension header or IP DSCP
's.
On the other hand, the present invention also provides a kind of customer service differentiated service managing device, including:
Service identification acquiring unit, the service identification information for being sent according to core net are obtained with service identification information
Business;
Traffic measurement report acquisition unit, for obtaining the traffic measurement report with service identification information business;
Comparing unit, the measured value during traffic measurement is reported is compared with preset first threshold value and Second Threshold;
Radio resource allocation execution unit, for triggering wireless heterogeneous networks plan according to the comparative result of the comparing unit
Slightly.
Wherein more preferably, the radio resource control scheme includes:
If the measured value is more than first threshold, for user's increase point corresponding to the band service identification information business
With Radio Resource;
If measurement report values are less than Second Threshold, reduce and divide for user corresponding to the band service identification information business
With Radio Resource.
Wherein more preferably, the mode of the increase distributing radio resource includes:
Increase DPCH resources are adjusted to continuous resource distribution from frame point resource allocation or transit to DCH from FACH state
State;
Wherein more preferably, the mode for reducing distributing radio resource includes:
Reduce DPCH resources or be adjusted to frame point resource allocation or from DCH transition between states to FACH from continuous resource distribution
State.
Wherein more preferably, in addition to switch element, the switch element are controlled whether to enable and adjusted according to service identification information
The whole Radio Resource distributed by user:
If enabled, measurement control message, the survey reported according to the traffic measurement with service identification information business are sent
The Radio Resource that value adjustment user is distributed;
If not enabled, measurement control message is not sent, is adjusted to use according to the measured value of customer service measurement report
The Radio Resource of family distribution.
Wherein more preferably, the first threshold and Second Threshold are configurable according to customer service behavior.
Wherein more preferably, the traffic measurement report is measuring business volume report or service traffics measurement report.
Wherein more preferably, the service identification information is carried and sent by Iu-PS GTP-U extension header or IP DSCP
's.
Customer service differentiated service management method provided by the invention and device, have merged measuring business volume or number of ports
According to flow measurement and core network service identification function, by simple wireless heterogeneous networks, develop into and accessed with reference to user's application
Wireless heterogeneous networks corresponding to the trend of network.Both the demand that Small-flow user accesses network had been met, can effectively have been adjusted again
Radio Resource.
Brief description of the drawings
Fig. 1 is customer service differentiated service management method main flow chart of the present invention;
Fig. 2 is customer service differentiated service management method schematic flow sheet of the present invention.
Embodiment
With reference to the accompanying drawings and examples, the embodiment of the present invention is described in further detail.Implement below
Example is used to illustrate the present invention, but is not limited to the scope of the present invention.
As shown in figure 1, the present invention provides a kind of customer service differentiated service management method, this method specifically includes as follows
Step:The service identification information sent according to core net determines the business with service identification information;Obtain band service identification information
The traffic measurement report of business;Measured value during traffic measurement is reported is compared with preset first threshold value and Second Threshold;If
The measured value is more than first threshold, then is the wireless money for increasing distribution with user corresponding to service identification information business
Source;If measurement report values are less than Second Threshold, subtract for user corresponding to the band service identification information business under absorbed
Radio Resource.Below customer service differentiated service management method provided by the invention is deployed to be described in detail.
As shown in Fig. 2 customer service differentiated service management method provided by the invention, mainly RNC (Radio
Network Controller, radio network controller) after the identified customer service of core net is obtained based on business
Management is controlled to the Radio Resource of customer service on the basis of measurement.RNC obtains the identified customer service of core net
When, the service identification information carried according to the Iu-PS sent by core net GTP-U extension header or IP DSCP obtains.RNC
Judge whether current business is identification service after obtaining user service identification type;If identification service, then according to user
Setting is adjusted to the Radio Resource that user distributed by according to service identification information;If not identification service, then by existing
Radio resource management method controls radio resource allocation.
In order to be further ensured that the flexibility of control radio resource allocation, operator can be poor by customer service as needed
Alienation service management is arranged to enable or does not enable control radio resource allocation.When RNC is by control radio resource allocation, need
Determine whether operator enables the Radio Resource for being adjusted to user according to service identification information and being distributed.If open
With the Radio Resource that the measured value adjustment user then and according to the traffic measurement with service identification information business reported is distributed;
If not enabled, the Radio Resource of user's distribution is adjusted to according to the measured value of customer service measurement report.
Herein it should be noted that being adjusted to the Radio Resource of user's distribution according to the measured value of customer service measurement report
When, RNC and terminal are judged the measurement result or IuB/Iu Interface User average discharges of subscriber traffic according to MAC layer
(measurement result or user's average discharge of subscriber traffic here refer to customer service measurement report, and non-band service identification is believed
The traffic measurement report of breath business), when portfolio/average discharge is more than the rate threshold of configuration, by distributing more nothings
Line resource is to ensure that user perceives, when portfolio/average discharge is less than the rate threshold of configuration, by reducing the wireless of user
Resource, used with discharging more Radio Resources to other users, lift the data throughout of the whole network.
Operator enable customer service differentiated service management method control radio resource allocation when, RNC to should be to
Terminal and network side MAC layer send the proprietary measurement control message of expression business, and obtain the business with service identification information business
Measurement report (report of the traffic measurement with service identification information business here and non-user traffic measurement report).Band business mark
The traffic measurement report for knowing information service can be measuring business volume report or service traffics measurement report, wherein industry
Business flow measurement report is preferably average traffic flow measurement report.RNC obtains the traffic measurement with service identification information business
After report, the measured value during traffic measurement is reported is compared with preset first threshold value and Second Threshold.If traffic measurement is reported
In measured value be more than first threshold, then be it is described with corresponding to service identification information business user increase distribution wireless money
Source, such as perform increase DPCH resources or be adjusted to continuous resource distribution from frame point resource allocation or transitted to from FACH state
DCH states;If the measured value in traffic measurement report is less than Second Threshold, corresponding for the band service identification information business
User subtract under absorbed Radio Resource, such as perform and reduce DPCH resources or be adjusted to frame point resource from continuous resource distribution
Distribute or from DCH transition between states to FACH state.Radio resource allocation is controlled in customer service differentiated service management method
When, first threshold and Second Threshold can be with the business conduct configurations according to user.
Further to embody the superiority of customer service differentiated service management method provided by the invention, the present invention also carries
For a kind of customer service differentiated service managing device using above-mentioned customer service differentiated service management method, the device bag
Include:Service identification acquiring unit, the service identification information for being sent according to core net obtain the business with service identification information;
Traffic measurement report acquisition unit, for obtaining the traffic measurement report with service identification information business;Comparing unit, by business
Measured value in measurement report is compared with preset first threshold value and Second Threshold;Radio resource allocation execution unit, for basis
The comparative result triggering radio resource control scheme of the comparing unit.Customer service differentiation provided by the invention is taken below
Managing device of being engaged in expansion detailed description.
Customer service differentiated service managing device provided by the invention, service identification acquiring unit are judging that the moment obtains
During the identified customer service of core net, service identification acquiring unit obtains core net and sends GTP-U extension header or IP layers
DSCP carries service identification information;Radio resource control unit is on the basis based on the traffic measurement with service identification information business
On management is controlled to the Radio Resource of customer service.Radio resource control unit judges after obtaining user service identification type
Whether current business is the business with service identification information;If the business with service identification information, then according to according to industry
Business identification information is adjusted to the Radio Resource that user is distributed;If not the business of mark, then by existing Radio Resource pipe
Reason method controls radio resource allocation.
Customer service differentiated service managing device can be arranged to enable or not enable control by operator as needed
Radio resource allocation.RNC by control radio resource allocation when, it is necessary to determine whether operator is enabled according to service identification
Information is adjusted to the Radio Resource that user is distributed.Not up to accurate control, the customer service differentiated service managing device is also
Including switch element, the switch element controls whether to enable the wireless money for being adjusted to user according to service identification information and being distributed
Source:If enabled, measurement control message is sent, the measured value reported according to the traffic measurement with service identification information business is adjusted
The Radio Resource that whole user is distributed;If not enabled, measurement control message is not sent, according to customer service measurement report
Measured value is adjusted to the Radio Resource of user's distribution.
When operator enables customer service differentiated service managing device control radio resource allocation, customer service differentiation
Service managing apparatus sends the proprietary measurement control message of expression business by traffic measurement report acquisition unit to core net, obtains
The traffic measurement with service identification information business is taken to report;Wherein, the customer service measurement report that measurement report acquiring unit obtains
Announcement is measuring business volume report or service traffics measurement report, and wherein service traffics measurement report is preferably average traffic flow survey
Amount report.Radio resource allocation execution unit enters the measured value reported according to the traffic measurement with service identification information business and adjusted
After the Radio Resource handling process that whole user is distributed, radio resource allocation execution unit, knowledge industry is compared according to comparing unit mark
The thresholding (default first threshold and Second Threshold) and the result of measurement report of business configuration, trigger radio resource management policy.
Radio resource allocation execution unit performs radio resource control scheme and is preferably as follows:If the measured value in traffic measurement report is big
In first threshold, then increase the Radio Resource of distribution with user corresponding to service identification information business to be described, such as perform increasing
Add DPCH resources or be adjusted to continuous resource distribution from frame point resource allocation or transit to DCH states from FACH state;If
Measured value in traffic measurement report is less than Second Threshold, then reduces and divide for user corresponding to the band service identification information business
The Radio Resource matched somebody with somebody, such as perform and reduce DPCH resources or be adjusted to frame point resource allocation or from DCH from continuous resource distribution
Transition between states can discharge more physical resources to other users to FACH state.In customer service differentiated service management
When device controls radio resource allocation, first threshold and Second Threshold can be with the business conduct configurations according to user.
In summary, customer service differentiated service management method provided by the invention and device, have merged business measurement
Amount or interface data flow measurement and core network service identification function, by simple wireless heterogeneous networks, are developed into reference to user
Using wireless heterogeneous networks corresponding to the trend of accessed network.The present invention meets fortune on the premise of not influenceing user and perceiving
Seek wireless heterogeneous networks of the business to portion identification business.Both the demand that Small-flow user accesses network had been met, again can be effective
Adjust Radio Resource.Operator can also flexibly control these physical source distributing strategies applied according to the demand of itself, and
Other non-identifying customer services are not influenceed.
Embodiment of above is merely to illustrate the present invention, and not limitation of the present invention, about the common of technical field
Technical staff, without departing from the spirit and scope of the present invention, it can also make a variety of changes and modification, thus it is all
Equivalent technical scheme falls within scope of the invention, and scope of patent protection of the invention should be defined by the claims.
Claims (13)
1. a kind of customer service differentiated service management method, it is characterised in that comprise the following steps:
The service identification information sent according to core net determines the business with service identification information;
Obtain the traffic measurement report with service identification information business;
Measured value during traffic measurement is reported is compared with preset first threshold value and Second Threshold;
If the measured value is more than first threshold, increase distribution with user corresponding to service identification information business to be described
Radio Resource;
If measurement report values are less than Second Threshold, subtract for user corresponding to the band service identification information business under absorbed
Radio Resource;
Wherein, after the step of service identification information sent according to core net determines the business with service identification information,
This method also comprises determining whether to enable the step of being adjusted to the Radio Resource that user is distributed according to service identification information, specifically
For:
If enabled, measurement control message, the measured value reported according to the traffic measurement with service identification information business are sent
The Radio Resource that adjustment user is distributed;
If not enabled, measurement control message is not sent, and user point is adjusted to according to the measured value of customer service measurement report
The Radio Resource matched somebody with somebody.
2. customer service differentiated service management method as claimed in claim 1, it is characterised in that the nothing of the increase distribution
The step of line resource, specifically includes:
Increase DPCH resources are adjusted to continuous resource distribution from frame point resource allocation or transit to DCH shapes from FACH state
State.
3. customer service differentiated service management method as claimed in claim 1, it is characterised in that described to subtract under absorbed nothing
The step of line resource, specifically includes:
Reduce DPCH resources or be adjusted to frame point resource allocation or from DCH transitions between states to FACH shapes from continuous resource distribution
State.
4. customer service differentiated service management method as claimed in claim 1, it is characterised in that the first threshold and
Two threshold values are configurable according to customer service behavior.
5. customer service differentiated service management method as claimed in claim 1, it is characterised in that the traffic measurement report
It is measuring business volume report or service traffics measurement report.
6. customer service differentiated service management method as claimed in claim 5, it is characterised in that the service traffics measurement
Report is the report of business average discharge.
7. customer service differentiated service management method as claimed in claim 1, it is characterised in that the service identification information
It is to carry what is sent by Iu-PS GTP-U extension header or IP DSCP.
A kind of 8. customer service differentiated service managing device, it is characterised in that including:
Service identification acquiring unit, the service identification information for being sent according to core net obtain the industry with service identification information
Business;
Traffic measurement report acquisition unit, for obtaining the traffic measurement report with service identification information business;
Comparing unit, the measured value during traffic measurement is reported is compared with preset first threshold value and Second Threshold;
Radio resource allocation execution unit, for triggering radio resource control scheme according to the comparative result of the comparing unit;
The radio resource control scheme includes:
If the measured value is more than first threshold, increase distribution nothing for user corresponding to the band service identification information business
Line resource;
If measurement report values are less than Second Threshold, distribution nothing is reduced for user corresponding to the band service identification information business
Line resource;
Described device also includes switch element, and the switch element controls whether to enable is adjusted to user according to service identification information
The Radio Resource distributed:
If enabled, measurement control message, the measured value reported according to the traffic measurement with service identification information business are sent
The Radio Resource that adjustment user is distributed;
If not enabled, measurement control message is not sent, and user point is adjusted to according to the measured value of customer service measurement report
The Radio Resource matched somebody with somebody.
9. customer service differentiated service managing device as claimed in claim 8, it is characterised in that the increase distribution is wireless
The mode of resource includes:
Increase DPCH resources are adjusted to continuous resource distribution from frame point resource allocation or transit to DCH shapes from FACH state
State.
10. customer service differentiated service managing device as claimed in claim 8, it is characterised in that described to reduce distribution nothing
The mode of line resource includes:
Reduce DPCH resources or be adjusted to frame point resource allocation or from DCH transitions between states to FACH shapes from continuous resource distribution
State.
11. customer service differentiated service managing device as claimed in claim 8, it is characterised in that the first threshold and
Second Threshold is configurable according to customer service behavior.
12. customer service differentiated service managing device as claimed in claim 8, it is characterised in that the traffic measurement report
Announcement is measuring business volume report or service traffics measurement report.
13. customer service differentiated service managing device as claimed in claim 8, it is characterised in that the service identification letter
Breath is to carry what is sent by Iu-PS GTP-U extension header or IP DSCP.
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CN105636212B (en) * | 2015-12-22 | 2019-08-27 | 熊猫电子集团有限公司 | A kind of method of radio resource self-adjusted block in TDSCDMA system |
CN109874115A (en) * | 2017-12-05 | 2019-06-11 | 中兴通讯股份有限公司 | Licensing method of adjustment and device |
CN114666410A (en) * | 2022-02-14 | 2022-06-24 | 深圳爱捷云科技有限公司 | Resource calling method and device, electronic equipment and storage medium |
WO2024087638A1 (en) * | 2022-10-27 | 2024-05-02 | 华为云计算技术有限公司 | Processing method for data packet, and related apparatus |
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