CN104200384A - Information processing system and information processing method for online application of jumbo aging - Google Patents

Information processing system and information processing method for online application of jumbo aging Download PDF

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Publication number
CN104200384A
CN104200384A CN201410406210.0A CN201410406210A CN104200384A CN 104200384 A CN104200384 A CN 104200384A CN 201410406210 A CN201410406210 A CN 201410406210A CN 104200384 A CN104200384 A CN 104200384A
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China
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examination
approval
user
module
application
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CN201410406210.0A
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Chinese (zh)
Inventor
周振
何菁仪
陈林
钟博
王伟
赵金鑫
胡立强
何小锋
林挺
李彦林
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China Construction Bank Corp
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China Construction Bank Corp
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Priority to CN201410406210.0A priority Critical patent/CN104200384A/en
Publication of CN104200384A publication Critical patent/CN104200384A/en
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Abstract

The invention provides an information processing system and an information processing method for online application of jumbo aging. The system comprises a receiving module, a matching module, an automatic examining and approving module and an auxiliary examining and approving module, wherein the receiving module is used for receiving application information and an application request submitted by a user, wherein the application information comprises personal information and property information; the matching module is used for matching the personal information of the user with the personal information of a checking-free user recorded in a pre-examining and approving library for checking, if the personal information of the user is recorded in the pre-examining and approving library, triggering the automatic examining and approving module, if not, triggering the auxiliary examining and approving module; the automatic examining and approving module is used for distributing aging amount for the user; the auxiliary examining and approving module is used for outputting the property information of the user so as to be manually examined and approved by customer managers, and distributing the aging amount for the user or rejecting the application request of the user according to the received manual examining and approving result. By adopting the information processing system and the information processing method, online application and quick examination and approval for jumbo aging applications are realized, so that partial manpower resource is liberated, time and space limitation is solved, and examination and approval efficiency is improved.

Description

For online application wholesale information handling system and method by stages
Technical field
The present invention relates to field of information processing, in particular to a kind of for online application wholesale information handling system and method by stages.
Background technology
In practical operation, when carry out wholesale while applying for by stages, generally first by client's fill data on line, then online lower and customer manager has contacted subsequent treatment., in the prior art, customer manager must carry out under line with client just completing client to wholesale application by stages after the processing such as communication, examination & verification.There are problems in this, for example: online application cannot directly send to relevant regional customer manager's hand from operation platform in time; Customer manager obtains after customer data, and contact customer carries out processing and being subject to place and time restriction under line; When application materials are various, pure artificial treatment efficiency is lower.
Summary of the invention
The invention provides a kind ofly for online application wholesale information handling system and method by stages, realized online application and examination & approval fast that wholesale is applied for by stages, liberated part human resources and improved examination & approval efficiency.
The present invention adopts following technical measures to realize:
It is a kind of for online application wholesale information handling system by stages that the embodiment of the present invention provides, and described system comprises:
Receiver module, for receiving asking for online application wholesale application materials by stages and application of user's submission, described application materials comprise the property data of the personal information and the expression user property status that represent user identity;
Matching module, the personal information that is used for described user to submit to carries out matching check with the pre-personal information of exempting from careful user recording in storehouse of examining, if the personal information that described user submits to is recorded in described pre-examination & approval storehouse, triggers examination & approval module automatically, otherwise trigger auxiliary examination & approval module;
Automatically examination & approval module, while being recorded in described pre-examination & approval storehouse, is described user assignment amount by stages for the personal information of submitting to as described user;
Auxiliary examination & approval module, while not being recorded in described pre-examination & approval storehouse for the personal information of submitting to as described user, export described user's property data so that customer manager carries out manual examination and verification according to described user's property data, and be described user assignment amount or refuse described user's application request by stages according to the manual examination and verification result receiving.
Correspondingly, it is a kind of for online application wholesale information processing method by stages that the embodiment of the present invention also provides, and described method comprises:
Receive asking for online application wholesale application materials by stages and application of user's submission by receiver module, described application materials comprise the property data of the personal information and the expression user property status that represent user identity;
Call matching module the personal information of described user's submission and the pre-personal information of exempting from careful user recording in storehouse of examining are carried out to matching check;
If the personal information that described user submits to is recorded in described pre-examination & approval storehouse, calling automatic examination & approval module is described user assignment amount by stages;
If the personal information that described user submits to is not recorded in described pre-examination & approval storehouse, calls auxiliary examination & approval module and carry out following processing:
Export described user's property data so that customer manager carries out manual examination and verification according to described user's property data,
Be described user assignment amount or refuse described user's application request by stages according to the manual examination and verification result receiving.
Adopt that the embodiment of the present invention provides for online application wholesale information handling system and method by stages, realized online application and examination & approval fast that wholesale is applied for by stages, liberated part human resources, improved examination & approval efficiency.And, by the form of online application and examination & approval, can solve well the problem of temporal and spatial constraints in prior art.In addition for the user of the card that has no credit, can also be its online application credit card.
Brief description of the drawings
Fig. 1 is a kind of calcspar for online application wholesale information handling system by stages according to the embodiment of the present invention;
Fig. 2 is a kind of calcspar for online application wholesale information handling system by stages according to the embodiment of the present invention;
Fig. 3 is a kind of schematic flow sheet for online application wholesale information processing method by stages according to the embodiment of the present invention;
Fig. 4 is a kind of schematic flow sheet for online application wholesale information processing method by stages according to the embodiment of the present invention.
Embodiment
For making object, technical scheme and the advantage of embodiments of the invention clearer, further combined with accompanying drawing, the present invention is described in detail below.
First, " wholesale by stages " that the present invention relates to described.Wholesale refers to by stages, for example, for wholesale commodity transaction (purchasing house, purchase car etc.), client carries out payable by installment to bank's larger loan limit of application, for example, paying after the first payment, residue consumption can be taken to credit card amount, then divide 12 phases, 18 phases, 24 phases, 36 phase, four kinds of time limit payable by installment commodity.
Fig. 1 is a kind of calcspar for online application wholesale information handling system by stages according to the embodiment of the present invention, with reference to Fig. 1, described information handling system 1 comprises receiver module 11, matching module 12, automatically examines module 13 and auxiliary examination & approval module 14, describes respectively below.
Receiver module 11, for receiving asking for online application wholesale application materials by stages and application of user's submission, described application materials comprise the property data of the personal information and the expression user property status that represent user identity.Information handling system 1 is according to described application request call matching module 12.In a kind of specific implementation, user can be by the dealer of the electric business's platform selecting location under bank, complete the operation such as test oneself, personal information is filled in, related accessories (such as Copy of ID Card) is uploaded by step, then submit applications request.
Matching module 12, the personal information that is used for described user to submit to carries out matching check with the pre-personal information of exempting from careful user recording in storehouse of examining, if the personal information that described user submits to is recorded in described pre-examination & approval storehouse, trigger examination & approval module 13 automatically, otherwise trigger auxiliary examination & approval module 14.
In a kind of implementation of the present embodiment, banking system is according to user's relevant information, for example deposit, loan, finance product, credibility etc., user is carried out to comprehensive grading, if the scoring to user reaches certain standard,, by this user's personal information record/be stored in pre-examination & approval storehouse, this user is the so-called user that exempts to examine.It will be appreciated by those skilled in the art that exempting from of recording in pre-examination & approval storehouse examine user and can upgrade at any time, for example, the examination & approval result of the auxiliary examination & approval module 14 according to the present invention is upgraded pre-examination & approval storehouse, or directly upgrades pre-examination & approval storehouse according to artificial examination & approval result.
Automatically examination & approval module 13, for when the application materials of user's submission are during in described pre-examination & approval storehouse, is described user assignment amount by stages.For example, be described user assignment highest amount and point issue.
Alternatively, in a kind of implementation of the present embodiment, examine in advance storehouse and record the scoring score value of exempting to examine user, automatically examining module is user assignment amount by stages according to user's scoring score value, for example, corresponding to different scoring score values, different amounts by stages can be set.
Auxiliary examination & approval module 14, while not being recorded in described pre-examination & approval storehouse for the personal information of submitting to as described user, export described user's property data so that customer manager carries out manual examination and verification according to described user's property data, and be described user assignment amount or refuse described user's application request by stages according to the manual examination and verification result receiving.
Alternatively, in a kind of implementation of the present embodiment, in the time that the personal information of user's submission is not recorded in described pre-examination & approval storehouse, auxiliary examination & approval module 14 sends artificial advice audit to customer manager, for example, send this notice in modes such as instant message, mail or notes, so that the application materials of in time user being submitted to by customer manager carry out manual examination and verification and submit artificial auditing result to auxiliary examination & approval module 14.Manual examination and verification result can be included as user assignment amount and refusal user's two kinds of application requests by stages, and correspondingly, auxiliary examination & approval module 14 is described user assignment amount or refuse described user's application request by stages according to the manual examination and verification result receiving.In one implementation, manual examination and verification result can comprise artificial scoring score value, can be user assignment amount by stages according to scoring score value by auxiliary examination & approval module 14 on the one hand, can upgrade pre-examination & approval storehouse according to scoring score value on the other hand.
Alternatively, in the present embodiment, cancel current application completing permission user before examination & approval, but after examination & approval complete, this application cannot be cancelled.And same identification card number does not allow to repeat application in 1 year.
In the concrete application scenarios of one, all applications in linchpin can be checked and examine in one-level branch, and all applications in linchpin only can be checked by secondary branch.If user's application is in one-level branch by examination & approval, when secondary branch views after the application by examination & approval, the mode that can divide equally according to application part arranges corresponding personnel's contact user follow-up to implement the follow-up matters of handling.Same as the prior art, credit line can adopt two kinds of modes of drawing: down payment pattern is payed on behalf by provide loans pattern and bank of client, does not repeat herein.
The method that adopts the embodiment of the present invention to provide, has realized online application and examination & approval fast that wholesale is applied for by stages, has liberated part human resources, has improved examination & approval efficiency.And, by the form of online application and examination & approval, can solve well the problem of temporal and spatial constraints in prior art.
Fig. 2 is a kind of calcspar for online application wholesale information handling system by stages according to the embodiment of the present invention, with reference to Fig. 2, information handling system 2 is except comprising previously described receiver module 11, matching module 12, automatically examining module 13 and auxiliary examination & approval module 14, also comprise that approval status update module 21, examination & approval result notification module 22 and credit card handle module 23, describe respectively below.
In the present embodiment, approval status update module 21 is for upgrading the approval status that represents examination & approval progress according to the examination & approval result of described automatic examination & approval module 13 and described auxiliary examination & approval module 14.Approval status can be inquired about and be shown by the page of electric business's platform.
In the present embodiment, auditing result notification module 22 sends to described user for the form with note or instant message by the examination & approval result of described automatic examination & approval module 13 and described auxiliary examination & approval module 14, for example, the cell-phone number of submitting to according to described user sends note to described user, so that described user's very first time is understood examination & approval result.
In the present embodiment, to handle module 23 be that described user handles on line credit card for the credit card application data of submitting to according to described user to credit card.Particularly, user needed to have credit card before submitting to for online application wholesale application materials by stages and application request, if have no credit card, can submit credit card application data to by electric business's platform, so that handling module 23, credit card carries out above-mentioned processing.
Those skilled in the art are to be understood that, although in the present embodiment, information handling system 2 comprises that approval status update module 21, examination & approval result notification module 22 and credit card handle module 23 simultaneously, but in other embodiments, also can comprise respectively any one or both in three.
In conjunction with Fig. 1 and Fig. 2, system embodiment according to the present invention is illustrated above, below in conjunction with Fig. 3 and Fig. 4, the method according to this invention embodiment is described.
Fig. 3 is a kind of schematic flow sheet for online application wholesale information processing method by stages according to the embodiment of the present invention, and with reference to Fig. 3, described method comprises:
300: receive asking for online application wholesale application materials by stages and application of user's submission by receiver module, described application materials comprise the property data of the personal information and the expression user property status that represent user identity.
In a kind of specific implementation, user can be by the dealer of the electric business's platform selecting location under bank, and complete the operation such as test oneself, personal information is filled in, related accessories (such as Copy of ID Card) is uploaded, then submit applications request by step.
302: call matching module the personal information of described user's submission and the pre-personal information of exempting from careful user recording in storehouse of examining are carried out to matching check.
In a kind of implementation of the present embodiment, banking system is according to user's relevant information, for example deposit, loan, finance product, credibility etc., user is carried out to comprehensive grading, if the scoring to user reaches certain standard,, by this user's personal information record/be stored in pre-examination & approval storehouse, this user is the so-called user that exempts to examine.It will be appreciated by those skilled in the art that exempting from of recording in pre-examination & approval storehouse examine user and can upgrade at any time, for example, the examination & approval result of the auxiliary examination & approval module 14 according to the present invention is upgraded pre-examination & approval storehouse, or directly upgrades pre-examination & approval storehouse according to artificial examination & approval result.
304: if the personal information that user submits to is recorded in described pre-examination & approval storehouse, calling automatic examination & approval module is described user assignment amount by stages.For example, be described user assignment highest amount and point issue.
Alternatively, in a kind of implementation of the present embodiment, examining in advance storehouse record and exempt to examine user's scoring score value, now, is user assignment amount by stages accordingly by automatic examination & approval module according to user's scoring score value.
306: if the personal information that user submits to is not recorded in described pre-examination & approval storehouse, calls auxiliary examination & approval module and process, comprising: export described user's property data so that customer manager carries out manual examination and verification according to described user's property data; Be described user assignment amount or refuse described user's application request by stages according to the manual examination and verification result receiving.
Alternatively, in a kind of implementation of the present embodiment, in the time that the personal information of user's submission is not recorded in described pre-examination & approval storehouse, call auxiliary examination & approval module and send artificial advice audit to customer manager, for example, send this notice in modes such as instant message, mail or notes, so that the application materials of in time user being submitted to by customer manager carry out manual examination and verification and submit artificial auditing result to auxiliary examination & approval module.Manual examination and verification result can be included as user assignment amount and refusal user's two kinds of application requests by stages, and correspondingly, auxiliary examination & approval module is described user assignment amount or refuse described user's application request by stages according to the manual examination and verification result receiving.
Alternatively, in the present embodiment, cancel current application completing permission user before examination & approval, but after examination & approval complete, this application cannot be cancelled.And same identification card number does not allow to repeat application in 1 year.
In the concrete application scenarios of one, all applications in linchpin can be checked and examine in one-level branch, and all applications in linchpin only can be checked by secondary branch.If user's application is in one-level branch by examination & approval, when secondary branch views after the application by examination & approval, the mode that can divide equally according to application part arranges corresponding personnel's contact user follow-up to implement the follow-up matters of handling.Same as the prior art, credit line can adopt two kinds of modes of drawing: down payment pattern is payed on behalf by provide loans pattern and bank of client, does not repeat herein.
The method that adopts the embodiment of the present invention to provide, has realized online application and examination & approval fast that wholesale is applied for by stages, has liberated part human resources, has improved examination & approval efficiency.And, by the form of online application and examination & approval, can solve well the problem of temporal and spatial constraints in prior art.
Fig. 4 is a kind of schematic flow sheet for online application wholesale information processing method by stages according to the embodiment of the present invention, and with reference to Fig. 4, described method comprises:
400: receive asking for online application wholesale application materials by stages and application of user's submission by receiver module.Specifically please refer to the explanation for 300 above.
402: call matching module the personal information of described user's submission and the pre-personal information of exempting from careful user recording in storehouse of examining are carried out to matching check.Specifically please refer to the explanation for 302 above.
404: if the personal information that user submits to is recorded in described pre-examination & approval storehouse, calling automatic examination & approval module is described user assignment amount by stages.Specifically please refer to the explanation for 304 above.
406: if the personal information that user submits to is not recorded in described pre-examination & approval storehouse, calls auxiliary examination & approval module and process.Specifically please refer to the explanation for 306 above.
408: call approval status update module and upgrade the approval status that represents examination & approval progress according to the examination & approval result of described automatic examination & approval module and described auxiliary examination & approval module.Approval status can be inquired about and be shown by the page of electric business's platform.
410: call auditing result notification module, with the form of note or instant message, the examination & approval result of described automatic examination & approval module and described auxiliary examination & approval module is sent to described user.For example, the cell-phone number of submitting to according to described user sends note to described user, so that described user's very first time is understood examination & approval result.
Although comprised in the present embodiment 408 and 410 simultaneously, it will be appreciated by those skilled in the art that can only comprise in other embodiments of the invention the two one of.
Alternatively, in a kind of implementation of the present embodiment, before 400, described method also comprises: call credit card and handle the credit card application data that module submits to according to user and handle on line credit card for user, so that carry out wholesale apply for by stages before for the user of card of having no credit handles credit card, convenient and swift.
By the description to above embodiment, those skilled in the art can be well understood to the present invention and can realize by the mode of software combined with hardware platform, can certainly all implement by hardware.Based on such understanding, what technical scheme of the present invention contributed to background technology can embody with the form of software product in whole or in part, this computer software product can be stored in storage medium, as ROM/RAM, magnetic disc, CD etc., comprise that some instructions (can be personal computers in order to make a computer equipment, server, or the network equipment etc.) carry out the method described in some part of each embodiment of the present invention or embodiment.
Disclosed is above only the specific embodiment of the present invention; only for the present invention is illustrated; can not limit with this protection domain of the present invention; those skilled in the art can carry out various amendments, variation or replacement under the prerequisite that does not depart from essence of the present invention; therefore; the various equivalent variations of doing according to the present invention, still belong to the scope that the present invention is contained.

Claims (10)

1. for an online application wholesale information handling system by stages, it is characterized in that, described system comprises:
Receiver module, for receiving asking for online application wholesale application materials by stages and application of user's submission, described application materials comprise the property data of the personal information and the expression user property status that represent user identity;
Matching module, the personal information that is used for described user to submit to carries out matching check with the pre-personal information of exempting from careful user recording in storehouse of examining, if the personal information that described user submits to is recorded in described pre-examination & approval storehouse, triggers examination & approval module automatically, otherwise trigger auxiliary examination & approval module;
Automatically examination & approval module, while being recorded in described pre-examination & approval storehouse, is described user assignment amount by stages for the personal information of submitting to as described user;
Auxiliary examination & approval module, while not being recorded in described pre-examination & approval storehouse for the personal information of submitting to as described user, export described user's property data so that customer manager carries out manual examination and verification according to described user's property data, and be described user assignment amount or refuse described user's application request by stages according to the manual examination and verification result receiving.
2. the system as claimed in claim 1, is characterized in that, described auxiliary examination & approval module also for,
In the time that the personal information of described user's submission is not recorded in described pre-examination & approval storehouse, send artificial advice audit to described customer manager, so that described customer manager carries out manual examination and verification and submits described manual examination and verification result to described auxiliary examination & approval module.
3. the system as claimed in claim 1, is characterized in that, described system also comprises:
Approval status update module, for upgrading the approval status that represents examination & approval progress according to the examination & approval result of described automatic examination & approval module and described auxiliary examination & approval module.
4. the system as claimed in claim 1, is characterized in that, described system also comprises:
Auditing result notification module, sends to described user for the form with note or instant message by the examination & approval result of described automatic examination & approval module and described auxiliary examination & approval module.
5. the system as claimed in claim 1, is characterized in that, described system also comprises:
Credit card is handled module, is that described user handles on line credit card for the credit card application data of submitting to according to described user.
6. for an online application wholesale information processing method by stages, it is characterized in that, described method comprises:
Receive asking for online application wholesale application materials by stages and application of user's submission by receiver module, described application materials comprise the property data of the personal information and the expression user property status that represent user identity;
Call matching module the personal information of described user's submission and the pre-personal information of exempting from careful user recording in storehouse of examining are carried out to matching check;
If the personal information that described user submits to is recorded in described pre-examination & approval storehouse, calling automatic examination & approval module is described user assignment amount by stages;
If the personal information that described user submits to is not recorded in described pre-examination & approval storehouse, calls auxiliary examination & approval module and carry out following processing:
Export described user's property data so that customer manager carries out manual examination and verification according to described user's property data,
Be described user assignment amount or refuse described user's application request by stages according to the manual examination and verification result receiving.
7. method as claimed in claim 6, is characterized in that, described method also comprises:
The personal information of submitting to as described user does not record in described pre-examination & approval storehouse, calls described auxiliary examination & approval module and sends artificial advice audit to customer manager, so that described customer manager carries out manual examination and verification and submits described manual examination and verification result to.
8. method as claimed in claim 6, is characterized in that, described method also comprises:
Call approval status update module and upgrade the approval status that represents examination & approval progress according to the examination & approval result of described automatic examination & approval module and described auxiliary examination & approval module.
9. method as claimed in claim 6, is characterized in that, described method also comprises:
Call auditing result notification module, with the form of note or instant message, the examination & approval result of described automatic examination & approval module and described auxiliary examination & approval module is sent to described user.
10. method as claimed in claim 6, is characterized in that, described method also comprises:
Calling credit card, to handle the credit card application data that module submits to according to described user be that described user handles on line credit card.
CN201410406210.0A 2014-08-18 2014-08-18 Information processing system and information processing method for online application of jumbo aging Pending CN104200384A (en)

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CN109583832A (en) * 2018-11-16 2019-04-05 上海浦东发展银行股份有限公司信用卡中心 A kind of Workflow intelligent circulation management system for bank management
CN111915289A (en) * 2020-08-07 2020-11-10 北京云从科技有限公司 Commodity transaction method, system, platform, equipment and medium based on face recognition

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