CN103985074A - Power marketing system self-help answering system and method based on radio frequency start and stop - Google Patents
Power marketing system self-help answering system and method based on radio frequency start and stop Download PDFInfo
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- CN103985074A CN103985074A CN201410218741.7A CN201410218741A CN103985074A CN 103985074 A CN103985074 A CN 103985074A CN 201410218741 A CN201410218741 A CN 201410218741A CN 103985074 A CN103985074 A CN 103985074A
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Abstract
The invention discloses a power marketing system self-help answering system and method based on radio frequency start and stop. The system comprises a radio frequency sending device, a radio frequency receiving device, a data inquiring module, a data uploading module, a server and clients. The radio frequency receiving device, the data inquiring module and the data uploading module are connected with the server, the radio frequency receiving device is in wireless communication with the radio frequency sending device, and the server and the clients are connected through network cables to achieve data interaction; the server is provided with a self-help answering training database, the clients call corresponding information in the database by searching for data, and a search result is displayed or played. The system and method have the advantages that the system security problem is technically solved due to the facts that client software is developed and the address of the server is hidden; meanwhile, the problem that query resources are left on a computer during examinations or students download the query resources to the computer according to the address of the server is avoided, and examination reliability is guaranteed.
Description
Technical field
The present invention relates to power marketing business application system training field, relate in particular to a kind of self-service answering system and method for the power marketing business application system based on less radio-frequency start and stop.
Background technology
In the training of existing power marketing business application system, student cannot self-servicely deal with problems, the technical matters running into for student, need trainer one by one carrying out repeatedly instruct and answer questions, sometimes same problem need to instruct repeatedly different students, has wasted a large amount of manpowers and time; What general structure was established answer questions, and the many textuals of website service applicator platform are answerred questions, the information that student browses is word content introduction, answer method is directly perceived not, can not realize self-service video type answers questions, the accumulation of knowledge base needs teacher progressively to input problem, participates in without student, cannot transfer student's creativeness, exist multithreading to take server problem simultaneously, greatly affected server performance.
In the self-service answering system of power marketing, if adopt the direct browser server mode of student, the exposure of presence server address, data are copied into the phenomenon of the machine (impact examination) or malicious attack server, because server address exposes, the security of server and the safety of data all can not be guaranteed; In addition, in the time of upper machine examination, generally need managerial personnel to enter machine room and close or open server, need managerial personnel how to switch the switching that realizes server, operate very inconvenient, hommization not, and affect training progress.
Summary of the invention
Object of the present invention is exactly in order to address the above problem, the self-service answering system of a kind of Electric Power Marketing System based on less radio-frequency start and stop and method have been proposed, this system is opened or closing server by wireless radio frequency remote control, student can carry out self-service answering questions by training system, has improved the security of system.
To achieve these goals, the present invention adopts following technical scheme:
The self-service answering system of Electric Power Marketing System based on less radio-frequency start and stop, comprising:
Less radio-frequency transmitting apparatus: for sending server controls signal.
Less radio-frequency receiving equipment: for reception server control signal and control respective server.
Data query module: need the corresponding data content of invoking server according to actual retrieval for client.
Data upload module: supplement new problem, the solution of problem and the classification of problem for user end to server.
Server and client side.
Described less radio-frequency receiving equipment, data query module and data upload module are connected with server respectively, less radio-frequency receiving equipment and less radio-frequency transmitting apparatus radio communication, and server is communicated by letter respectively with some clients.
Described server end is provided with the self-service training data storehouse of answering questions, and client is by searching data, corresponding data message in calling data storehouse, and lookup result is shown or play; The described self-service training data storehouse internal information of answering questions can not be downloaded.
Described client hidden server address, the autonomous connection server client database of client, and the solution of new problem or new problem can be uploaded onto the server to client database for inquiry.
Described less radio-frequency transmitting apparatus is by the switching of the switching radio control server of control hardware button.
Described client is PC or handheld terminal, and described PC is connected and is realized data interaction by netting twine with server, and described handheld terminal and server are realized data interaction by wireless network.
The mode that described client is searched data comprises: directly retrieval, systematic searching, route search and pixel retrieval.
The described system that is directly retrieved as is retrieved related content automatically according to retrieval of content or the keyword of client input;
Described systematic searching is system according to the kind under retrieval of content or the keyword of client input, judges problem category, under corresponding data category, is retrieving related content.
Described route search is additional path label in each query and search entry of database, system is according to the courses of action of client input, automatically the path label and in database is compared, and filters out type of error relevant under this path and solution while inquiring consistent path.
Described pixel is retrieved as system and utilizes pixel to obtain instrument to obtain mistake and jump out the pixel key value of dialog box, and the pixel value of the pixel key value obtaining and databases storage is compared, and automatically retrieves corresponding error and solution scheme.
A method of work for the self-service answering system of Electric Power Marketing System based on less radio-frequency start and stop, comprising:
(1) action type that need to carry out according to client, utilizes the switching of radio transceiver equipment Control Server: if examination state, Control Server is closed; If learning state, Control Server is opened.
(2) data retrieval: server is under opening, and client is carried out data retrieval operation according to actual needs; If the data content that comprises client retrieves in training data storehouse of answering questions self-service, returns to client by corresponding result for retrieval; Answer questions if self-service in training data storehouse and there is no desired data content, the retrieval of content of client is automatically preserved and uploaded.
(3) data typing: managerial personnel analyze the retrieval of content of client upload, judge whether described retrieval of content meets standard-required, if meet, preserve and be input to the self-service training data storehouse of answering questions as new data, if do not meet, delete described retrieval of content.
Managerial personnel or client can initiatively be uploaded new problem and the solution of described problem to the self-service training data storehouse of answering questions.
The mode that the middle client of described step (2) is carried out data retrieval according to actual needs comprises:
Directly retrieval: automatically retrieve related content according to retrieval of content or the keyword of client input.
Systematic searching: according to the kind under retrieval of content or the keyword of client input, judge the classification of retrieval of content, retrieve related content under corresponding data category.
The mode that the middle client of described step (2) is carried out data retrieval according to actual needs also comprises:
Route search: additional path label in each query and search entry of database, system is according to the courses of action of client input, automatically the path label and in database is compared, and filters out type of error relevant under this path and solution while inquiring consistent path.
Pixel retrieval: utilize pixel to obtain instrument and obtain mistake and jump out the pixel key value of dialog box, and the pixel key value obtaining and the pixel value that databases is stored up are compared, automatically retrieve corresponding error and solution scheme.
Standard-required in described step (3) refers to: the retrieval of content of newly uploading in the self-service training data storehouse of answering questions without repeating data, and the retrieval of content sake of clarity of newly uploading.
The invention has the beneficial effects as follows:
1, the present invention can pass through the switching of hardware button wireless radio frequency remote control server, convenient and swift, switches without the many of managerial personnel, has saved a large amount of manpowers and time, has accelerated training progress.
2, the present invention is without the trainer guidance that repeats to answer questions, and student can realize self-service answering questions by technology platform.
3, the present invention is by exploitation client software, hide server address, solved technically security of system problem, while having avoided examination, the machine leaves inquiry data or student and by server address, inquiry data is downloaded to the problem of the machine simultaneously, has ensured the reliability of examination.
4, client of the present invention has mode and the function of autonomous connection data storehouse, autonomous Query Database content flash video learning guide, and can submit the information not inquiring or find and submit solution after new problem solves, solve technically the progressively accumulation problem of the knowledge base in the self-service storehouse of answering questions of Electric Power Marketing System, increased student's creativeness and independence.
Brief description of the drawings
Fig. 1 is the self-service answering system structural representation of power marketing of the present invention;
Fig. 2 is the method flow diagram of the self-service answering system of power marketing of the present invention.
Embodiment:
Below in conjunction with accompanying drawing and embodiment, the present invention will be further described:
As shown in Figure 1, the self-service answering system of a kind of Electric Power Marketing System based on less radio-frequency start and stop, comprising: less radio-frequency transmitting apparatus, less radio-frequency receiving equipment, data query module, data upload module, server and client side.
Less radio-frequency receiving equipment, data query module and data upload module are connected with server respectively, less radio-frequency receiving equipment and less radio-frequency transmitting apparatus radio communication, and server is connected and is realized data interaction by netting twine with some clients; Less radio-frequency transmitting apparatus is by the switching of the switching radio control server of control hardware button.
Server end is provided with the self-service training data storehouse of answering questions, and client is by searching data, corresponding information in calling data storehouse, and lookup result is shown or play; The self-service training data storehouse internal information of answering questions can not be downloaded; Client hidden server address, the autonomous connection server client database of client, and the solution of new problem or new problem can be uploaded onto the server to client database for inquiry.
Client can be the PC being connected by netting twine with server, can be also by the handheld terminal of radio communication with server.The link address information of client serverless backup, video can not be downloaded, and retrieves after result, but clicks these forms displaying videos swf, can maximum-minimize; When Query Result is during without information, can carry out the self-service problem of new window and submit, and can submit solution information, to adopt in order to accumulate knowledge base.
Figure 2 shows that the inventive method process flow diagram, by the less radio-frequency start and stop that provide easily Control Server open and close to switch examination state and exercise state.Less radio-frequency transmitter and USB receiving terminal have operability.
Server has been installed self-service training system database information of answering questions, and information can be retrieved and hold displaying to intercept and capture and obtain further information in student.
The retrieval of information is divided into four kinds:
(1) directly retrieval: directly input retrieval of content or keyword in frame retrieval, system is retrieved related content automatically;
(2) systematic searching: kind under systematic searching list the inside selection problem, according to relevant issues classification, retrieval solution.Work out pixel by VB and obtain instrument, in the time jumping out window mistake, move this instrument, (various miscue figures are different from word after this instrument minimizes, to obtain the pixel key value of current error interface, obtain different pixels key value), and independently paste using this key value as query contents, carry out pixel inquiry.When platform database is safeguarded, teacher safeguards crucial pixel classification to save as pixel storehouse, will carry out comparing with this storehouse, thereby retrieve a result targetedly, and video instructs solution in the time that student holds inquiry.
Concrete classification is listed below:
System-based, business expansion management, asset management, power utility check management, recording, checking, and charging, work order operation etc., can also add new classification according to actual conditions.
(3) route search: managerial personnel are for the planning of classifying of the query and search entry of database, according to teaching affairs additional path label in each entry, student is according to the interface location at operation place, checking reason >> cyclic check Service Management >> client as position electric-examination checks, by its path input, comparison query contents and path label filter out multiple and frequent fault and solution this path-dependent in the time that path is consistent.
For example: student encounters problem under certain link path, can in the time that operating, software end input the courses of action of the exercise at place, as: electric-examination is checked reason >> cyclic check Service Management >> client and is checked, after " path query " mode of selection, input aforesaid operations path, just can intelligentizedly be retrieved the mistake that can occur and the solution under this path.
(4) pixel retrieval: in informationalized software operation practice or study, often there is jumping out the situation of error box, when same training and study, also there will be the mistake of jumping out dialog box, work out pixel by VB and obtain instrument, under the configuration of same resolution, obtain mistake and jump out the pixel key value of dialog box, when platform database is safeguarded, managerial personnel safeguard crucial pixel classification to save as pixel storehouse.
In the time jumping out window mistake, operation pixel is obtained instrument, (various miscue figures are different from word after this instrument minimizes, to obtain the pixel key value of current error interface, obtain different pixels key value), and independently paste using this key value as query contents, carry out pixel inquiry.When inquiry, pixel value in the pixel key value obtaining and pixel storehouse is compared, thereby retrieve result targetedly, and video instructs solution.
Result is returned, and enters result interface, if having the content of the swf file of managerial personnel's making, provides flash broadcast interface after click.When without Query Result, can carry out the self-service problem of new window and submit, and can submit solution information, to adopt in order to accumulate knowledge base.
Information is submitted
1) initiatively typing of managerial personnel, supplemental queries storehouse.
2) managerial personnel obtain student's Query Information, and for adapting the storehouse that expands knowledge, if the content that the student who obtains submits exists, or description logic is unclear, or irrelevant contents, can delete this content.
Page management personnel can practise the frequent fault in the middle of process by obtaining student, the compilation of classifying, and enrich in the middle of main website webpage knowledge base.The content of obtaining be described in detail in " particular problem content description or sectional drawing region " in the middle of, be similar to word document, managerial personnel can add textual description and solution to some problem pointedly, simultaneously can attached document, enrich specific descriptions and the solution of problem, and can classify and be delivered in the middle of knowledge base.
Attached document is mainly the swf video that flash can play, or document and installation plug-in unit.
By reference to the accompanying drawings the specific embodiment of the present invention is described although above-mentioned; but not limiting the scope of the invention; one of ordinary skill in the art should be understood that; on the basis of technical scheme of the present invention, those skilled in the art do not need to pay various amendments that creative work can make or distortion still in protection scope of the present invention.
Claims (10)
1. the self-service answering system of the Electric Power Marketing System based on less radio-frequency start and stop, is characterized in that, comprising:
Less radio-frequency transmitting apparatus: for sending server controls signal;
Less radio-frequency receiving equipment: for reception server control signal and control respective server;
Data query module: need the corresponding data content of invoking server according to actual retrieval for client;
Data upload module: supplement new problem, the solution of problem and the classification of problem for user end to server;
Server and client side;
Described less radio-frequency receiving equipment, data query module and data upload module are connected with server respectively, less radio-frequency receiving equipment and less radio-frequency transmitting apparatus radio communication, and server is communicated by letter respectively with some clients;
Described server end is provided with the self-service training data storehouse of answering questions, and client is by searching data, corresponding data message in calling data storehouse, and lookup result is shown or play; The described self-service training data storehouse internal information of answering questions can not be downloaded;
Described client hidden server address, the autonomous connection server client database of client, and the solution of new problem or new problem can be uploaded onto the server to client database for inquiry.
2. the self-service answering system of a kind of Electric Power Marketing System based on less radio-frequency start and stop as claimed in claim 1, is characterized in that, described less radio-frequency transmitting apparatus is by the switching of the switching radio control server of control hardware button.
3. the self-service answering system of a kind of Electric Power Marketing System based on less radio-frequency start and stop as claimed in claim 1, it is characterized in that, described client is PC or handheld terminal, described PC is connected and is realized data interaction by netting twine with server, and described handheld terminal and server are realized data interaction by wireless network.
4. the self-service answering system of a kind of Electric Power Marketing System based on less radio-frequency start and stop as claimed in claim 1, is characterized in that, the mode that described client is searched data comprises: directly retrieval, systematic searching, route search and pixel retrieval.
5. the self-service answering system of a kind of Electric Power Marketing System based on less radio-frequency start and stop as claimed in claim 3, is characterized in that, the described system that is directly retrieved as is retrieved related content automatically according to retrieval of content or the keyword of client input;
Described systematic searching is system according to the kind under retrieval of content or the keyword of client input, judges problem category, under corresponding data category, is retrieving related content.
6. the self-service answering system of a kind of Electric Power Marketing System based on less radio-frequency start and stop as claimed in claim 3, it is characterized in that, described route search is additional path label in each query and search entry of database, system is according to the courses of action of client input, automatically the path label and in database is compared, and filters out type of error relevant under this path and solution while inquiring consistent path;
Described pixel is retrieved as system and utilizes pixel to obtain instrument to obtain mistake and jump out the pixel key value of dialog box, and the pixel value of the pixel key value obtaining and databases storage is compared, and automatically retrieves corresponding error and solution scheme.
7. a method of work for the self-service answering system of Electric Power Marketing System based on less radio-frequency start and stop as claimed in claim 1, is characterized in that, comprising:
(1) action type that need to carry out according to client, utilizes the switching of radio transceiver equipment Control Server: if examination state, Control Server is closed; If learning state, Control Server is opened;
(2) data retrieval: server is under opening, and client is carried out data retrieval operation according to actual needs; If the data content that comprises client retrieves in training data storehouse of answering questions self-service, returns to client by corresponding result for retrieval; Answer questions if self-service in training data storehouse and there is no desired data content, the retrieval of content of client is automatically preserved and uploaded;
(3) data typing: managerial personnel analyze the retrieval of content of client upload, judge whether described retrieval of content meets standard-required, if meet, preserve and be input to the self-service training data storehouse of answering questions as new data, if do not meet, delete described retrieval of content;
Managerial personnel or client can initiatively be uploaded new problem and the solution of described problem to the self-service training data storehouse of answering questions.
8. the method for work of a kind of self-service answering system of Electric Power Marketing System based on less radio-frequency start and stop as claimed in claim 7, is characterized in that, the mode that the middle client of described step (2) is carried out data retrieval according to actual needs comprises:
Directly retrieval: automatically retrieve related content according to retrieval of content or the keyword of client input;
Systematic searching: according to the kind under retrieval of content or the keyword of client input, judge the classification of retrieval of content, retrieve related content under corresponding data category.
9. the method for work of a kind of self-service answering system of Electric Power Marketing System based on less radio-frequency start and stop as claimed in claim 7, is characterized in that, the mode that the middle client of described step (2) is carried out data retrieval according to actual needs also comprises:
Route search: additional path label in each query and search entry of database, system is according to the courses of action of client input, automatically the path label and in database is compared, and filters out type of error relevant under this path and solution while inquiring consistent path;
Pixel retrieval: utilize pixel to obtain instrument and obtain mistake and jump out the pixel key value of dialog box, and the pixel key value obtaining and the pixel value that databases is stored up are compared, automatically retrieve corresponding error and solution scheme.
10. the method for work of a kind of self-service answering system of Electric Power Marketing System based on less radio-frequency start and stop as claimed in claim 7, it is characterized in that, standard-required in described step (3) refers to: the retrieval of content of newly uploading in the self-service training data storehouse of answering questions without repeating data, and the retrieval of content sake of clarity of newly uploading.
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| CN201410218741.7A CN103985074B (en) | 2014-05-22 | 2014-05-22 | The self-service answering system of Electric Power Marketing System and method based on less radio-frequency start and stop |
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| CN201410218741.7A CN103985074B (en) | 2014-05-22 | 2014-05-22 | The self-service answering system of Electric Power Marketing System and method based on less radio-frequency start and stop |
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| CN103985074A true CN103985074A (en) | 2014-08-13 |
| CN103985074B CN103985074B (en) | 2018-04-24 |
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Citations (4)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN2505905Y (en) * | 2001-10-16 | 2002-08-14 | 龙星企业股份有限公司 | Computer equipment possessing remote control function |
| CN201035722Y (en) * | 2007-06-06 | 2008-03-12 | 赵合运 | Novel computer remote controller and receiver |
| CN101587656A (en) * | 2008-05-23 | 2009-11-25 | 北京智慧东方信息技术有限公司 | Method for network teaching answering |
| CN102902720A (en) * | 2012-09-04 | 2013-01-30 | 昆山市万丰制衣有限责任公司 | Question answering method in teaching |
-
2014
- 2014-05-22 CN CN201410218741.7A patent/CN103985074B/en not_active Expired - Fee Related
Patent Citations (4)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN2505905Y (en) * | 2001-10-16 | 2002-08-14 | 龙星企业股份有限公司 | Computer equipment possessing remote control function |
| CN201035722Y (en) * | 2007-06-06 | 2008-03-12 | 赵合运 | Novel computer remote controller and receiver |
| CN101587656A (en) * | 2008-05-23 | 2009-11-25 | 北京智慧东方信息技术有限公司 | Method for network teaching answering |
| CN102902720A (en) * | 2012-09-04 | 2013-01-30 | 昆山市万丰制衣有限责任公司 | Question answering method in teaching |
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| Publication number | Publication date |
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| CN103985074B (en) | 2018-04-24 |
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Granted publication date: 20180424 |