CN103973903B - A kind of detection of dispatcher urgent call and processing method and processing device - Google Patents
A kind of detection of dispatcher urgent call and processing method and processing device Download PDFInfo
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- CN103973903B CN103973903B CN201310745638.3A CN201310745638A CN103973903B CN 103973903 B CN103973903 B CN 103973903B CN 201310745638 A CN201310745638 A CN 201310745638A CN 103973903 B CN103973903 B CN 103973903B
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Abstract
Detection and processing method and processing device the invention discloses a kind of dispatcher urgent call, its ring ringing-current for passing through real-time reception dispatching telephone control board, the break-make ratio of ringing-current during according to urgent call, judge the property of calling, it is determined that after urgent call, carry out acousto-optic-electric prompting, while the related leader's extension set of UNICOM, related leader can jointly answer urgent call with dispatcher, and site problems disposal is carried out jointly.The present invention is applied to existing any program control scheduling machine, and equipment do not change, and possesses that construction is simple, do not influence existing equipment, automatic UNICOM's extension set, strong antijamming capability, advantage simple to operate.
Description
Technical field
The invention belongs to the communication technical field of technology production unit, it is related to a kind of attachment device of dispatcher, especially
A kind of detection of dispatcher urgent call and processing method and processing device.
Background technology
Dispatcher is the core of production unit communication, and dispatcher passes through dispatching telephone control board to production people in daily production
Member is operated scheduling and answers the work report of producers.
Current production unit mainly uses program control scheduling machine, and scheduling words are installed in the place such as workshop, working face
Dispatching telephone control board is installed in machine, control room, and dispatcher calls related scheduling phone by dispatching desk, using dispatching telephone control board and production people
Member's call, is operated scheduling；Production work personnel dial dispatching desk number call dispatcher by dispatching phone, after the switch
Report is operated to dispatcher.
When there is emergency, produced on-site staff need to initiate urgent call to dispatcher, report without delay scene
Situation, its concrete operations are as follows：Produced on-site personnel will directly press " emergency call key " or default spy after dispatching receiver off-book
Different service code, you can initiate urgent call；Dispatcher host computer system detects Client-initiated urgent call, then take special
Ring is initiated to call to dispatching telephone control board（The distinctive ringing for using at present is generally continual tone mode）, dispatcher hears
The special tone of urgent call, should receive calls in time, understand field data, be operated treatment, while being converged to correlation leader
Report.When emergency occurs, dispatcher is busy with answering emergency call, and related field data can not converge to correlation leader in time
Report, leader can not participate in the call of urgent call in time, be easily caused in-situ processing improper.
The solution of current this problem is main by following several ways：
1st, by program control scheduling machine upgrading, when dispatching host machine system receives urgent call, except to scheduling
Exchange initiates calling, while calling is initiated to correlation leader's phone, using new business " Multi-Party Conference " function of program control scheduling machine,
Field personnel, dispatcher, related leader are added in meeting, site problems disposal is carried out jointly.
2nd, dispatcher, using new business " Three-Way Calling " function of program control scheduling machine, calls phase when urgent call is answered
The phone of leader is closed, by field personnel, dispatcher, related leader in the way of Three-Way Calling, site problems is carried out jointly
Disposal.
There is following defect in above method：
（1）Cannot automatic discrimination urgent call.
（2）During urgent call, it is impossible to automatic calling leader extension set.
（3）Related leader can not actively, be timely participated in call.
The content of the invention
Shortcoming it is an object of the invention to overcome above-mentioned prior art, there is provided a kind of detection of dispatcher urgent call and
Processing method and processing device.
The purpose of the present invention is achieved through the following technical solutions：
It is present invention firstly provides a kind of detection of dispatcher urgent call and processing method：Dispatch total by real-time reception
The ring ringing-current of machine, the break-make ratio of ringing-current during according to urgent call, judges the property of calling, it is determined that after urgent call, carrying out
Acousto-optic-electric is pointed out, while UNICOM is related to lead extension set, related leader can jointly answer urgent call, carry out jointly with dispatcher
Site problems are disposed
The present invention also proposes detection and the processing unit of a kind of dispatcher urgent call of above method, and the device includes connecing
Receive module, detection module, primary module, link block, acousto-optic-electric module and communication interface；The receiver module is with corresponding impedance
Match exchange user's line, in the form of doubling and exchange telephone wire connection；The detection module is in presence in real time,
It is responsible for the change of detection user line voltage, ringing-current break-make ratio, the off-hook of subscriber's extension station is determined by the voltage change on user's line, is hung
Machine state；The primary module is managed collectively other each modules, coordinates whole device work, the core position in device；It is described
Link block provides the ports of multiple connection extension sets, receives the order of primary module, using the opening of relay, breaks, and extension set is accessed
To in system；The acousto-optic-electric module carries out user's warning using high frequency audio, flashing lamp；The communication interface makes the user will be various
Information carries out distal displayed and treatment.
Further, in apparatus above, while dispatching telephone control board ring, receiver module is synchronously received the receiver module
Ring ringing-current；Then the detection module is analyzed to the break-make ratio of ring ringing-current, judges ringing-current break-make ratio；Secondly, it is described
Be compared for ring break-make ratio and default urgent call ringing-current break-make ratio by primary module, after it is determined that calling is urgent call,
Simultaneously order is sent to acousto-optic-electric module and link block；The acousto-optic-electric module provides corresponding with order after receiving order
Warning is reminded；After the link block receives order, closed procedure is carried out to relay, multi-section extension set is passed through into receiver module
Connected with dispatching telephone control board telephone wire；When each extension set synchronously hears the ring of urgent call, after this extension subscriber off-hook, can be simultaneously
Urgent call is answered, site problems disposal is carried out jointly；After end of calling, main mould block command link block disconnects relay,
It is prepared to enter into calling next time.
The present invention has beneficial effect：
The ring ringing-current that the present invention passes through real-time reception dispatching telephone control board, the special break-make ratio of ringing-current during according to urgent call,
The property of automatic decision calling, it is determined that after urgent call, acousto-optic-electric prompting is carried out automatically, while the related leader's extension set of UNICOM,
Related leader can jointly answer urgent call with dispatcher, and site problems disposal is carried out jointly.
The present invention by the upgrading to program control scheduling machine, when dispatching host machine system receives urgent call, except
Can initiate to call to dispatching telephone control board, and calling can be initiated to correlation leader's phone simultaneously, using the new of program control scheduling machine
Business " Multi-Party Conference " function, field personnel, dispatcher, related leader are added in meeting, and the scene of carrying out is asked jointly
Topic disposal.
Also, dispatcher is when urgent call is answered, using new business " Three-Way Calling " function of program control scheduling machine, can
The phone of the related leader of calling, by field personnel, dispatcher, related leader in the way of Three-Way Calling, is showed jointly
Field problem disposal.
The present invention is applied to existing any program control scheduling machine, and equipment do not change, and possesses that construction is simple, does not influence
Existing equipment, automatic UNICOM's extension set, strong antijamming capability, advantage simple to operate.
Brief description of the drawings
Fig. 1 is the ring schematic diagram of the common calling recklessly of program control scheduling machine；
Fig. 2 is the ring schematic diagram of urgent call；
Fig. 3 is that device of the invention connects block diagram；
Fig. 4 is device workflow schematic diagram of the invention.
Specific embodiment
The present invention is described in further detail below in conjunction with the accompanying drawings：
Detection and processing method present invention firstly provides a kind of dispatcher urgent call：The method is adjusted by real-time reception
The ring ringing-current of exchange is spent, the break-make ratio of ringing-current during according to urgent call judges the property of calling, it is determined that after urgent call,
Acousto-optic-electric prompting is carried out, while UNICOM is related to lead extension set, related leader can jointly answer urgent call with dispatcher, jointly
Carry out site problems disposal.
Why the method for the present invention is proposed, because：The feed voltage of current program control scheduling machine user's line is -48V, is shaken
Bell voltage is -90 ± 15V, and frequency is the sine wave of 25Hz.When dispatching host machine system is initiated to call to dispatching telephone control board, first to tune
Degree exchange analogue user interface initiates ringing-current information, and dispatching host machine is met user by controlling the relay on user board
Mouth and ringing-current module couple and disconnect, according to different call demands, closure, opening with reference to relay, generation various forms
Ring ringing-current, after dispatching telephone control board phone receives ringing-current, just start ringing circuit, produce different tones.As shown in Figure 1：
The ring of the common calling recklessly of domestic program control scheduling machine is general take be " shake one disconnected four " mode, i.e. ring 1S stops 4S again
The mode of ring（As shown in Fig. 1 (a)）, it is the break-make ratio of 1-4, also uses 1-2（Such as Fig. 1（b））、1-1（Such as Fig. 1（c））
The situation of break-make ratio.
Continual ringing-current bell is typically taken in ring for urgent call in order to be different from common calling, at present
Sound, as shown in Figure 2.
Be based on above-mentioned ringing-current feature, the present invention also propose a kind of detection for realizing above-mentioned dispatcher urgent call and
The device of processing method, the ring ringing-current that the device passes through real-time reception dispatching telephone control board, ringing-current is special during according to urgent call
Break-make ratio, the property of automatic decision calling, it is determined that after urgent call, acousto-optic-electric prompting is carried out automatically, while the related neck of UNICOM
Extension set is led, related leader can jointly answer urgent call, site problems disposal is carried out jointly with dispatcher.
Referring to Fig. 3:, apparatus of the present invention include receiver module, detection module, primary module, link block, acousto-optic-electric module and
Communication interface.Each functions of modules is as follows：
Receiver module：With user's line of suitable impedance matching exchange, in the form of doubling and exchange telephone wire connection,
This connected mode possesses connection and is simple and convenient to operate, and will not constitute any influence to existing equipment.
Detection module：Presence is in real time, is responsible for the change of detection user's line voltage, ringing-current break-make ratio etc..By with
Voltage change on the line of family determines the off-hook of subscriber's extension station, hook state.
Primary module：It is managed collectively other each modules, coordinates whole system work, the core position in system.
Link block：The ports of multiple connection extension sets are provided, the order of main processing block is received, using the opening of relay,
It is disconnected, extension set is linked into system.
Acousto-optic-electric module：User's warning is carried out using high frequency audio, flashing lamp etc..
Communication interface：Multiple interfaces are provided, facilitate user that various information are carried out into distal displayed, treatment.
Referring to Fig. 4, the detection of dispatcher urgent call of the invention and the handling process of processing unit are as follows：
1st, user's line doubling connection of receiver module and dispatching telephone control board, while dispatching telephone control board ring, receiver module is same
Step receives ring ringing-current；
2nd, detection module is analyzed to the break-make ratio of ring ringing-current, judges ringing-current break-make ratio；
3rd, be compared for ring break-make ratio and default urgent call ringing-current break-make ratio by primary module, it is determined that calling is tight
Call on urgently after crying, while sending order to acousto-optic-electric module and link block；
4th, acousto-optic-electric module provides corresponding warning and reminds, such as high frequency audio, flashing lamp etc.；
5th, link block carries out closed procedure to relay, by multi-section extension set and by receiver module and dispatching telephone control board phone
Line is connected；
6th, each extension set synchronously hears the ring of urgent call, after this extension subscriber off-hook, can simultaneously answer urgent call, altogether
It is same to carry out site problems disposal；
7th, after end of calling, main mould block command link block disconnects relay, is prepared to enter into calling next time.
In sum, the method for the present invention：The property that user calls is judged using the break-make ratio of ringing-current on analog line.
Increase line switching on the circuit of connection extension set, by the closure to line switching, opening operation, it is ensured that extension subscriber is not joined
With ordinary call call, urgent call call is only involved in.When urgent call is processed, device is synchronously set dispatcher using acousto-optic-electric
It is standby that user is warned.It is applied to existing any program control scheduling machine, and equipment is not changed, possess construction it is simple,
Existing equipment, automatic UNICOM's extension set, strong antijamming capability, advantage simple to operate are not influenceed.
Claims (2)
1. the side of a kind of detection of dispatcher urgent call and processing unit, its detection for realizing dispatcher urgent call and treatment
Method is, by the ring ringing-current of real-time reception dispatching telephone control board, the break-make ratio of ringing-current during according to urgent call judges the property of calling
Matter, it is determined that after urgent call, carry out acousto-optic-electric prompting, while the related leader's extension set of UNICOM, related leader can and dispatcher
Urgent call is answered jointly, site problems disposal is carried out jointly, it is characterised in that including receiver module, detection module, main mould
Block, link block, acousto-optic-electric module and communication interface；
The receiver module with user's line of corresponding impedance matching exchange, in the form of doubling and exchange telephone wire connection；
The detection module is in presence in real time, is responsible for the change of detection user line voltage, ringing-current break-make ratio, by user's line
On voltage change determine the off-hook of subscriber's extension station, hook state；
The primary module is managed collectively other each modules, coordinates whole device work, the core position in device；
The link block provides the ports of multiple connection extension sets, receives the order of primary module, using the opening of relay, breaks, will
Extension set is linked into system；
The acousto-optic-electric module carries out user's warning using high frequency audio, flashing lamp；
The communication interface makes user that various information are carried out into distal displayed and treatment.
2. the detection of dispatcher urgent call according to claim 1 and processing unit, it is characterised in that first, described
While dispatching telephone control board ring, receiver module synchronously receives ring ringing-current to receiver module；Then the detection module is to ring
The break-make ratio of ringing-current is analyzed, and judges ringing-current break-make ratio；Secondly, the primary module is by ring break-make ratio and default promptly exhales
Ringing-current break-make ratio is made to be compared, after it is determined that calling is urgent call, while sending life to acousto-optic-electric module and link block
Order；The acousto-optic-electric module provides warning prompting corresponding with order after receiving order；The link block receives order
Afterwards, closed procedure is carried out to relay, multi-section extension set is connected by receiver module and dispatching telephone control board telephone wire；When each extension set is same
Step hears the ring of urgent call, after each extension subscriber off-hook, can simultaneously answer urgent call, carries out at site problems jointly
Put；After end of calling, main mould block command link block disconnects relay, is prepared to enter into calling next time.
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| CN201310745638.3A CN103973903B (en) | 2013-12-30 | 2013-12-30 | A kind of detection of dispatcher urgent call and processing method and processing device |
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| CN201310745638.3A CN103973903B (en) | 2013-12-30 | 2013-12-30 | A kind of detection of dispatcher urgent call and processing method and processing device |
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| CN103973903A CN103973903A (en) | 2014-08-06 |
| CN103973903B true CN103973903B (en) | 2017-06-16 |
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| CN114780000B (en) * | 2022-03-18 | 2022-12-27 | 江苏红网技术股份有限公司 | Multipath large-scale real-time data job scheduling system and method thereof |
Citations (2)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN1838791A (en) * | 2005-03-23 | 2006-09-27 | 中国铁通集团有限公司 | Urgent call method for colony dispatching service |
| CN103167416A (en) * | 2013-03-26 | 2013-06-19 | 天地（常州）自动化股份有限公司 | Fusion method for positional information transfer and emergency dispatching communication under mine |
Family Cites Families (1)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| US5339351A (en) * | 1992-06-02 | 1994-08-16 | Hoskinson John D | Emergency response system |
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Patent Citations (2)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN1838791A (en) * | 2005-03-23 | 2006-09-27 | 中国铁通集团有限公司 | Urgent call method for colony dispatching service |
| CN103167416A (en) * | 2013-03-26 | 2013-06-19 | 天地（常州）自动化股份有限公司 | Fusion method for positional information transfer and emergency dispatching communication under mine |
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