CN103955672A - Face recognition and sound guide method and system of bank business hall - Google Patents

Face recognition and sound guide method and system of bank business hall Download PDF

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Publication number
CN103955672A
CN103955672A CN201410175858.1A CN201410175858A CN103955672A CN 103955672 A CN103955672 A CN 103955672A CN 201410175858 A CN201410175858 A CN 201410175858A CN 103955672 A CN103955672 A CN 103955672A
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array
acoustical generator
client
server
face
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CN201410175858.1A
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王美金
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Abstract

The invention discloses a face recognition and sound guide method and system of a bank business hall. The face recognition and sound guide system of the bank business hall comprises a banking business processing server, a tone generator control array, a face recognition server, a tone generator array, a sound pickup array and a camera array, wherein the banking business processing server is used for obtaining plane coordinate information of clients to be guided from the sound pickup array and a rapid business application device, transmitting the plane coordinate information to the face recognition server for processing and obtaining head three-dimensional coordinate information of the clients to be guided through the processing of the face recognition server; the tone generator control array simulates specific positions to make a sound; the face recognition server is used for processing face recognition data, receiving the plane coordinate information of the clients to be guided and determining the head three-dimensional coordinate information of the clients to be guided; the tone generator array receives a control signal emitted out by the banking business processing server and simulates the preset sound locating effect; the sound pickup array receives a sound signal of the tone generator array, transmits the sound signal to the banking business processing server for judging whether the sound guide is accurate or not, and is used for receiving a sound instruction; a plurality of cameras work simultaneously and are used for collecting the face recognition data and uploading the face recognition data to the face recognition server.

Description

The method and system of a kind of lobby recognition of face and sound guidance
Technical field
The present invention relates to bank agency apparatus field, especially relate to the method and system of a kind of lobby recognition of face and sound guidance.
Background technology
Bank outlets' human cost is costly, and it is extremely complicated to cultivate and manage the qualified practitioner of bank process, need for a long time, bank outlets more and more realize robotization with development in science and technology, people can handle most of banking in self-help bank, working clan also through the night of being everlasting to self-help bank's handling bank business, but night bank outlets without field personnel, when blind person or normal client need staff to lead the way, be often difficult to get help.
A key property of people's ear is to judge that the direction of sound source is with far and near.Auditory localization is heard and is obtained by ears.The sound wave that sent by sound source has poor, intensity difference of regular hour and phase differential while arriving ears.People can judge orientation and the distance of sound source accordingly, carries out Sound image localization.Generate after banking application form in self-help bank, blind person and normal client can be directed to before the bank self-help machine of transacting business by acoustical generator array.
The present invention relates to two patented technologies below:
Chinese patent " a kind of method and system of quick generation banking application form ", can generate fast electronic banking application form, old client " is dripped " after I.D. one second, new client and within ten seconds, is printed various banking application forms after " dripping " I.D., to solve the problem of handling bank business time waste of the prior art.Implement in certain financial institution.
Chinese patent " method and system of the map acquired information on a kind of point touching display screen ", show the map centered by main frame position taking engineer's scale as N kilometer, when client clicks on map recently objective, taking engineer's scale as the map of 20 meters of demonstrations centered by objective position, client clicks the buildings on map again, with aspect and the address of screen display buildings, client clicks behind address, show the title of described address, address, contact person, one or more information in phone, information is inserted the corresponding column of banking application form, client clicks screen 4 times, completes organization, address, contact person, the phone of filling in banking application form, client clicks screen 4 times, completes the home address information of filling in banking application form.
Summary of the invention
The embodiment of the present invention provides the method and system of a kind of lobby recognition of face and sound guidance to solve the booting problem of lobby.
A method and system for lobby recognition of face and sound guidance, comprising: fastext application form device, banking processing server, recognition of face server, acoustical generator array, acoustic pickup array, video camera array.
Fastext application form device, comprises that one generates the main frame of banking application form system, the large-scale touch display screen that can click map acquired information, three printer compositions fast, for generating fast electronic banking application form.
Banking processing server, for obtain client's to be guided planimetric coordinates information from acoustic pickup array, fastext application form device, the face identified server processing of making a gift to someone, and obtain client's head stereoscopic coordinate information to be guided from recognition of face server process, control acoustical generator array imitation ad-hoc location and sound.
Recognition of face server, for recognition of face data processing, receives client's to be guided planimetric coordinates information, determines client's head stereoscopic coordinate information to be guided.
Acoustical generator array, the control signal of sending for receiving banking processing server, controls respectively each acoustical generator at acoustical generator array and sends voice message, prompting working direction; Receive the control signal that banking processing server sends, control respectively each sonorific intensity of phonation at acoustical generator array, imitate predetermined sound localization effect.
Acoustic pickup array, for receiving the sound signal of acoustical generator array; Send banking processing server to judge that whether sound guidance is accurate, for receiving phonetic order.
Video camera array, for gathering recognition of face data upload to recognition of face server, multiple video cameras are worked simultaneously.
The job step of the method and system of a kind of lobby recognition of face and sound guidance.
A, client be at fastext application form Array selection voice guide, or send special sound request at lobby, and sound guidance starts.
B, recognition of face server receive that banking processing server is processed acoustic pickup array pickup data and client's planimetric coordinates information to be guided of drawing; Or planimetric coordinates before the definite fastext application form device planimetric coordinates information that is client to be guided.
C, recognition of face server are identified client's face data to be guided of this position, calculate client's to be guided head stereoscopic coordinate information; And identify client's clothes color to be guided, send banking processing server to send the corresponding voice of pre-recording by acoustical generator array and confirm.
D, acoustical generator array are simulated the position pronunciation at nearest path and 2 meters of of client to be guided, guide customer to be guided to.
If E recognition of face discovering server client does not press predefined paths walking, repeat D, and send the corresponding voice reminder of pre-recording.
If F recognition of face discovering server client does not press predefined paths walking, repeat D.
If G recognition of face discovering server client finds that client walks out lobby, voice are bid farewell.
If H recognition of face discovering server client finds client destination, voice are confirmed and are bid farewell.
Acoustical generator array can send voice in any position, simulated bank business hall.
Acoustical generator in video camera array, acoustic pickup array, acoustical generator array, acoustic pickup, video camera are physically fused into a device, and array density can ensure normal work.
The corresponding voice confirmation method of pre-recording is to inquire whether the people of this clothes color needs voice guide service.
Between acoustical generator in video camera array, acoustic pickup array, acoustical generator array, acoustic pickup, video camera, can carry out signal transmission by ZigBee.
Between acoustical generator in video camera array, acoustic pickup array, acoustical generator array, acoustic pickup, video camera, can carry out signal transmission by electric wire.
Brief description of the drawings
In order to be illustrated more clearly in the embodiment of the present invention or technical scheme of the prior art, to the accompanying drawing of required use in embodiment or description of the Prior Art be briefly described below, apparently, accompanying drawing in the following describes is only some embodiments of the present invention, for those skilled in the art, do not paying under the prerequisite of creative work, can also obtain according to these accompanying drawings other accompanying drawing.
Figure l is the method and system method and system structural drawing of a kind of lobby recognition of face of the embodiment of the present invention and sound guidance.
Fig. 2 is the method and system process flow diagram of a kind of lobby recognition of face of the embodiment of the present invention and sound guidance.
Embodiment
Below in conjunction with the accompanying drawing in the embodiment of the present invention, the technical scheme in the embodiment of the present invention is clearly and completely described, obviously, described embodiment is only the present invention's part embodiment, instead of whole embodiment.Based on the embodiment in the present invention, those of ordinary skill in the art, not making the every other embodiment obtaining under creative work prerequisite, belong to the scope of protection of the invention.
The method and system method and system structure of a kind of lobby recognition of face of EXAMPLE l and sound guidance.
As shown in Figure l, the method and system of a kind of lobby recognition of face of the embodiment of the present invention and sound guidance, comprising: fastext application form device, banking processing server, recognition of face server, acoustical generator array, acoustic pickup array, video camera array.
Fastext application form device, comprises that one generates the main frame of banking application form system, the large-scale touch display screen that can click map acquired information, three printer compositions fast, for generating fast electronic banking application form.
Banking processing server, for obtain client's to be guided planimetric coordinates information from acoustic pickup array, fastext application form device, the face identified server processing of making a gift to someone, and obtain client's head stereoscopic coordinate information to be guided from recognition of face server process, control acoustical generator array imitation ad-hoc location and sound.
Recognition of face server, for recognition of face data processing, receives client's to be guided planimetric coordinates information, determines client's head stereoscopic coordinate information to be guided.
Acoustical generator array, the control signal of sending for receiving banking processing server, controls respectively each acoustical generator at acoustical generator array and sends voice message, prompting working direction; Receive the control signal that banking processing server sends, control respectively each sonorific intensity of phonation at acoustical generator array, imitate predetermined sound localization effect.
Acoustic pickup array, for receiving the sound signal of acoustical generator array; Send banking processing server to judge that whether sound guidance is accurate, for receiving phonetic order.
Video camera array, for gathering recognition of face data upload to recognition of face server, multiple video cameras are worked simultaneously.
The job step of the method and system of a kind of lobby recognition of face and sound guidance.
A, client be at fastext application form Array selection voice guide, or send special sound request at lobby, and sound guidance starts.
B, recognition of face server receive that banking processing server is processed acoustic pickup array pickup data and client's planimetric coordinates information to be guided of drawing; Or planimetric coordinates before the definite fastext application form device planimetric coordinates information that is client to be guided.
C, recognition of face server are identified client's face data to be guided of this position, calculate client's to be guided head stereoscopic coordinate information; And identify client's clothes color to be guided, send banking processing server to send the corresponding voice of pre-recording by acoustical generator array and confirm.
D, acoustical generator array are simulated the position pronunciation at nearest path and 2 meters of of client to be guided, guide customer to be guided to.
If E recognition of face discovering server client does not press predefined paths walking, repeat D, and send the corresponding voice reminder of pre-recording.
If F recognition of face discovering server client does not press predefined paths walking, repeat D.
If G recognition of face discovering server client finds that client walks out lobby, voice are bid farewell.
If H recognition of face discovering server client finds client destination, voice are confirmed and are bid farewell.
Acoustical generator array can send voice in any position, simulated bank business hall.
Acoustical generator in video camera array, acoustic pickup array, acoustical generator array, acoustic pickup, video camera are physically fused into a device, and array density can ensure normal work.
The corresponding voice confirmation method of pre-recording is to inquire whether the people of this clothes color needs voice guide service.
Between acoustical generator in video camera array, acoustic pickup array, acoustical generator array, acoustic pickup, video camera, can carry out signal transmission by ZigBee.
Between acoustical generator in video camera array, acoustic pickup array, acoustical generator array, acoustic pickup, video camera, can carry out signal transmission by electric wire.
As shown in Figure 2, the method and system method flow of a kind of lobby recognition of face of the embodiment of the present invention and sound guidance.
The job step of the method and system of a kind of lobby recognition of face and sound guidance.
A, client be at fastext application form Array selection voice guide, or send special sound request at lobby, and sound guidance starts.
B, recognition of face server receive that banking processing server is processed acoustic pickup array pickup data and client's planimetric coordinates information to be guided of drawing; Or planimetric coordinates before the definite fastext application form device planimetric coordinates information that is client to be guided.
C, recognition of face server are identified client's face data to be guided of this position, calculate client's to be guided head stereoscopic coordinate information; And identify client's clothes color to be guided, send banking processing server to send the corresponding voice of pre-recording by acoustical generator array and confirm.
D, acoustical generator array are simulated the position pronunciation at nearest path and 2 meters of of client to be guided, guide customer to be guided to.
If E recognition of face discovering server client does not press predefined paths walking, repeat D, and send the corresponding voice reminder of pre-recording.
If F recognition of face discovering server client does not press predefined paths walking, repeat D.
If G recognition of face discovering server client finds that client walks out lobby, voice are bid farewell.
If H recognition of face discovering server client finds client destination, voice are confirmed and are bid farewell.
In the present invention, applied specific embodiment principle of the present invention and embodiment are set forth, the explanation of above embodiment is just for helping to understand method of the present invention and core concept thereof; , for one of ordinary skill in the art, according to thought of the present invention, all will change in specific embodiments and applications, in sum, this description should not be construed as limitation of the present invention meanwhile.

Claims (6)

1. a method and system for lobby recognition of face and sound guidance, is characterized in that, comprising: fastext application form device, banking processing server, recognition of face server, acoustical generator array, acoustic pickup array, video camera array;
Fastext application form device, comprises that one generates the main frame of banking application form system, the large-scale touch display screen that can click map acquired information, three printer compositions fast, for generating fast electronic banking application form;
Banking processing server, for obtain client's to be guided planimetric coordinates information from acoustic pickup array, fastext application form device, the face identified server processing of making a gift to someone, and obtain client's head stereoscopic coordinate information to be guided from recognition of face server process, control acoustical generator array imitation ad-hoc location and sound;
Recognition of face server, for recognition of face data processing; Receive client's to be guided planimetric coordinates information, determine client's head stereoscopic coordinate information to be guided;
Acoustical generator array, the control signal of sending for receiving banking processing server, controls respectively each acoustical generator at acoustical generator array and sends voice message, prompting working direction; Receive the control signal that banking processing server sends, control respectively each sonorific intensity of phonation at acoustical generator array, imitate predetermined sound localization effect;
Acoustic pickup array, for receiving the sound signal of acoustical generator array; Send banking processing server to judge that whether sound guidance is accurate, for receiving phonetic order;
Video camera array, for gathering recognition of face data upload to recognition of face server, multiple video cameras are worked simultaneously;
The job step of the method and system of a kind of lobby recognition of face and sound guidance:
A, client be at fastext application form Array selection voice guide, or send special sound request at lobby, and sound guidance starts;
B, recognition of face server receive that banking processing server is processed acoustic pickup array pickup data and client's planimetric coordinates information to be guided of drawing; Or planimetric coordinates before the definite fastext application form device planimetric coordinates information that is client to be guided;
C, recognition of face server are identified client's face data to be guided of this position, calculate client's to be guided head stereoscopic coordinate information; And identify client's clothes color to be guided, send banking processing server to send the corresponding voice of pre-recording by acoustical generator array and confirm;
D, acoustical generator array are simulated the position pronunciation at nearest path and 2 meters of of client to be guided, guide customer to be guided to;
If E recognition of face discovering server client does not press predefined paths walking, repeat D, and send the corresponding voice reminder of pre-recording;
If F recognition of face discovering server client does not press predefined paths walking, repeat D;
If G recognition of face discovering server client finds that client walks out lobby, voice are bid farewell;
If H recognition of face discovering server client finds client destination, voice are confirmed and are bid farewell.
2. according to the acoustical generator array described in claim l, it is characterized in that, described acoustical generator array can send voice in any position, simulated bank business hall.
3. according to acoustical generator, acoustic pickup, video camera in the video camera array described in claim l, acoustic pickup array, acoustical generator array, it is characterized in that, acoustical generator, acoustic pickup, video camera in described video camera array, acoustic pickup array, acoustical generator array are physically fused into a device, and array density can ensure normal work.
4. confirm according to the corresponding voice of pre-recording described in claim l, it is characterized in that, the described corresponding voice confirmation method of pre-recording is to inquire whether the people of this clothes color needs voice guide service.
5. according to acoustical generator, acoustic pickup, video camera in the video camera array described in claim l, acoustic pickup array, acoustical generator array, it is characterized in that, between acoustical generator in described video camera array, acoustic pickup array, acoustical generator array, acoustic pickup, video camera, can carry out signal transmission by ZigBee.
6. according to acoustical generator, acoustic pickup, video camera in the video camera array described in claim l, acoustic pickup array, acoustical generator array, it is characterized in that, between acoustical generator in described video camera array, acoustic pickup array, acoustical generator array, acoustic pickup, video camera, can carry out signal transmission by electric wire.
CN201410175858.1A 2014-04-29 2014-04-29 Face recognition and sound guide method and system of bank business hall Pending CN103955672A (en)

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CN106826855A (en) * 2017-03-14 2017-06-13 山东大学 A kind of banking assistant robot based on cloud data identification
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CN106033539A (en) * 2015-03-20 2016-10-19 上海宝信软件股份有限公司 Meeting guiding method and system based on video face recognition
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CN112906439A (en) * 2019-12-04 2021-06-04 上海稻知信息科技有限公司 Passenger flow analysis method and system based on target tracking and behavior detection
CN111754902A (en) * 2020-06-06 2020-10-09 国网河北省电力有限公司新河县供电分公司 Intelligent guide system for electric power business hall
CN112232536A (en) * 2020-10-19 2021-01-15 合肥市嘉辉电子科技有限公司 Face recognition guide system for bank

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Application publication date: 20140730