CN103927625A - Self-service restaurant management system based on graph codes - Google Patents
Self-service restaurant management system based on graph codes Download PDFInfo
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- CN103927625A CN103927625A CN201410159044.9A CN201410159044A CN103927625A CN 103927625 A CN103927625 A CN 103927625A CN 201410159044 A CN201410159044 A CN 201410159044A CN 103927625 A CN103927625 A CN 103927625A
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Abstract
The invention discloses a popular graph code technology like two-dimensional codes at present, a graph code capable of providing the table position number and an electronic menu for a subsequent service end is set on a table, a customer scans the graph code on the table through mobile terminals like a mobile phone, can obtain the electronic menu, finishes menu browsing and ordering, selects a payment method and pays the bill through a mobile phone payment mode or directly pays the bill or pays the bill after the meal, and after the payment mode is selected, the information of the order will be informed to a bar counter or a kitchen service terminal through a server for corresponding processing. Therefore, the number of waiters is largely reduced, full-course intelligence of menu obtaining, dish selection, bill payment, ordering and kitchen order processing is achieved, the running cost of restaurants is reduced, dependency on a large number of waiters is reduced, and unhappy events occurring between the waiters and customers caused by the poor service level and service attitude of the waiters are avoided.
Description
Technical field
The present invention relates to food and beverage sevice technical support field, be specially a kind of self-service food management system based on encoding of graphs that is applicable to Catering Management.
Background technology
Along with social development, people's material life and cultural life have obtained very large improvement and raising.But, when human civilization is when constantly improving, the environment of also depending on for existence to the mankind has brought huge pressure and destructive power, as the pollution of the desertification that enjoys people to pay close attention to, water resource all the time, in recent years due to the discharge to polluter in atmosphere in process of industrialization, produced again the haze weather in winter in vast region, summer dust and sand weather etc., above-mentioned environmental disruption result is for alarm bell has been sounded in the progress of human civilization.For this reason, from international community to concrete country, had the cry of different protection of the environments, and our country comparatively strict environmental protection and examination and approval system have also been formulated, for the measure of the environmental impact assessment system of enterprise etc. a series of protection of the environment.Low-carbon (LC), environmental protection have become the theme of this social development.
Social paces in the face of high speed development, people's rhythm of life is also more and more faster, the social life cost of response is also more and more higher, in the face of the price growing to even greater heights will promote the demand of quality with living, as common citizen, need the comparatively high source of income, to need comparatively convenient simultaneously, efficiently, the community service of environmental protection, and as the catering industry that participates in social activities, should face the salary requirement that employee is grown to even greater heights, that does one's utmost again goes to pursue the more intelligent of service, hommization and low carbonization, improve service quality, reduce operating cost, it is basic that the person that is all the time restaurant management generates, and develop into today, this demand highlights especially day by day.
Therefore, if reduce operating cost, in limited business environment, provide efficiently more efficiently for entering the client in shop, the service that intelligent degree is higher, has become the magic weapon that Yi Ge food and beverage enterprise shows one's talent in numerous rivals.
How the service of high-efficiency environment friendly is provided? everybody is making great efforts always, and is constantly improving, and the especially development of Internet technology and application allows this purpose especially close to everybody life more and more.
From traditional menu, order, waiter is by pen and paper records, to the precious popularization of ordering, service has departed from the dependence of pen and paper, and the record of having realized electronic product sends, then arrives with mobile terminal, as the comparatively general client of Pad selects meal, makes a reservation, realized the with no paper of overall process;
Although above-mentioned prior art is compared the use that traditional pen and paper add paper menu and is greatly improved, but, the service of each dining table still depends on a waiter and arrives the service before table, so still requires food and beverage enterprise for providing high efficiency of service and service quality need to pay the employment expenses of serving employee that salary improves day by day.
And the development placing an order as cash register and the rear kitchen of catering industry, also experience from traditional waiter's loud scream and run hall, the Unionpay's consumption of swiping the card till now, the electronics also placing an order till now from paper slip that places an order in rear kitchen sends, but how can rear kitchen be placed an order and be mutually combined with bar desk clearing, and to avoid the generation of the treadmill phenomenon left because not have after consumer spending to pay the bill be a great problem that is perplexing food and beverage enterprise all the time.
In sum, how can improve the service quality of catering industry, the organic unity of the Intelligent Service system of overall process is got up, reduce the generation operating cost of catering industry, improve efficiency of service and service quality, and preventing because the loss that the generation of treadmill phenomenon brings to enterprise, and can improve greatly the service environment of catering industry and the management system of service level, has been a good problem to study.
Summary of the invention
In order to overcome above-mentioned deficiency of the prior art, the invention provides a kind of intelligent degree high, and the service of whole food and beverage enterprise is organically linked, Intelligent Service, systematization have been realized, and modes of payments variation, greatly reduce the costs of production and operation of food and beverage enterprise, improved the meal ordering system based on encoding of graphs of service level and efficiency of service.
The object of the present invention is achieved like this:
Self-service food management system, comprise movable-type intelligent service acquisition terminal, be arranged on the encoding of graphs on dining table, and the electronic menu interface of encoding and obtaining by scanning patter, by electronic menu interface, select vegetable, submit order to, select the modes of payments, according to the difference of selecting the modes of payments, to carry out bar desk service end and the notice of rear kitchen service end and the processing of order, final order clearing complete the service of having a dinner later;
Described movable-type intelligent service acquisition terminal possesses GPS positioning function, needs to locate in real time in the process of making a reservation;
The described modes of payments comprises that direct-on-line pays and pays after meal;
Described direct-on-line pays and comprises after submission order, select the payment of direct mobile-phone payment or other Net silver mode, finally complete after direct payment, by account settlement server, by sequence information and settlement information notice bar desk service end, kitchen service terminal after sequence information notice is carried out to order processing in time simultaneously;
Described payment after meal comprises with after the meal to the payment of paying in cash and swipe the card of bar desk;
Described submission order, select with after the modes of payments after the meal, ordering services device can be notified bar desk service end, bar desk service end is received after information, kitchen service end after notice, after rear kitchen service end is received order, process, the managerial personnel of bar desk service end can arrange waiter to carry out the platform of staring at of this dining table simultaneously, and help consuming the clearing of checking timely after the end of having a dinner;
Described encoding of graphs is Quick Response Code, three-dimensional code or four-dimensional code; Described encoding of graphs is for being arranged on dining table, and can conveniently obtain figure, and the encoding of graphs of dining table Position Number and electronic menu can be provided to follow-up service end;
Described rear kitchen service end comprises the multimedia outlet terminal being connected by network with bar desk service end; Described multimedia outlet terminal comprises electronical display terminal and Based Intelligent Control display terminal.
positive beneficial effect:the present invention is in conjunction with the actual conditions of existing catering industry, a kind of current comparatively popular encoding of graphs scanning techniques such as Quick Response Code of utilizing are provided, can provide the encoding of graphs of dining table Position Number and electronic menu to be arranged on dining table to follow-up service end, consumer is by the encoding of graphs on the mobile scanning terminal dining tables such as mobile phone, can obtain electronic menu, and can complete navigate through menus, order, selecting the modes of payments to carry out mobile-phone payment mode etc. directly or after meal pays, after the modes of payments is selected to carry out, sequence information can be carried out corresponding processing by Ji Hou kitchen, server notification bar desk service terminal.So just greatly reduced waiter's usage quantity, having realized menu obtains, selects dish, order to pay and place an order and the intellectuality of the overall process of rear kitchen order processing, reduced the operating cost of food and beverage enterprise, reduced the dependence that a large amount of attendants are used, and due to attendant's service level and the problem of attitude, bring and consumer between the generation of many offending things of producing.
Accompanying drawing explanation
Fig. 1 is system flow block diagram one of the present invention;
Fig. 2 is system flow block diagram two of the present invention.
Embodiment
below in conjunction with accompanying drawing, the present invention is described further:
As shown in Figure 1, self-service food management system, comprise movable-type intelligent service acquisition terminal, be arranged on the encoding of graphs on dining table, and the electronic menu interface of encoding and obtaining by scanning patter, by electronic menu interface, select vegetable, submit order to, select the modes of payments, according to the difference of selecting the modes of payments, carry out bar desk service end and the notice of rear kitchen service end and the processing of order, final order clearing complete the service of having a dinner later;
Described movable-type intelligent service acquisition terminal possesses GPS positioning function, in the process of making a reservation, need to locate in real time, so that the real-time particular location that obtaining timely specifically places an order is making a reservation, prevents from changing because make a reservation wrong generations the such as lower meal dislocation that table etc. brings; Make a reservation behind interface entering, it is browsed the time of making a reservation and limits if having time, limits the longest time in time limit when exceeding, and need to again scan login, has avoided taking for a long time effective availability without line output terminal.
The described modes of payments comprises that direct-on-line pays and pays after meal;
Described direct-on-line pays and comprises after submission order, select the payment of direct mobile-phone payment or other Net silver mode, finally complete after direct payment, by account settlement server, by sequence information and settlement information notice bar desk service end, kitchen service terminal after sequence information notice is carried out to order processing in time simultaneously;
Described payment after meal comprises with after the meal to the payment of paying in cash and swipe the card of bar desk;
Described submission order, select with after the modes of payments after the meal, ordering services device can be notified bar desk service end, bar desk service end is received after information, kitchen service end after notice, after rear kitchen service end is received order, process, the managerial personnel of bar desk service end can arrange waiter to carry out the platform of staring at of this dining table simultaneously, and help consuming the clearing of checking timely after the end of having a dinner;
Described encoding of graphs is Quick Response Code, three-dimensional code or four-dimensional code; Described encoding of graphs is for being arranged on dining table, and can conveniently obtain figure, and the encoding of graphs of dining table Position Number and electronic menu can be provided to follow-up service end;
As shown in Figure 2, described rear kitchen service end comprises the multimedia outlet terminal being connected by network with bar desk service end; Described multimedia outlet terminal comprises electronical display terminal and Based Intelligent Control display terminal.
embodiment 1
Self-service food management system, comprise movable-type intelligent service acquisition terminal, be arranged on the encoding of graphs on dining table, and the electronic menu interface of encoding and obtaining by scanning patter, by electronic menu interface, select vegetable, submit order to, direct-on-line pays, submit to after order, select direct mobile-phone payment, finally complete after direct payment, by account settlement server, by sequence information and settlement information notice bar desk service end, kitchen service terminal after sequence information notice is carried out to order processing in time simultaneously; Described encoding of graphs is Quick Response Code, three-dimensional code or four-dimensional code; Described encoding of graphs is for being arranged on dining table, and can conveniently obtain figure, and the encoding of graphs of dining table Position Number and electronic menu can be provided to follow-up service end; Described background service terminal sends to garnishes person by receipt printer by the dish class order with dining table label, then according to order, garnishs food timely and hypes, and finally by passing dish person, is sent to corresponding dining table.
embodiment 2
Self-service food management system, comprise movable-type intelligent service acquisition terminal, be arranged on the encoding of graphs on dining table, and the electronic menu interface of encoding and obtaining by scanning patter, by electronic menu interface, select vegetable, submit order to, direct-on-line pays, submit to after order, select direct mobile-phone payment, finally complete after direct payment, by account settlement server, by sequence information and settlement information notice bar desk service end, kitchen service terminal after sequence information notice is carried out to order processing in time simultaneously; Described encoding of graphs is Quick Response Code, three-dimensional code or four-dimensional code; Described encoding of graphs is for being arranged on dining table, and can conveniently obtain figure, and the encoding of graphs of dining table Position Number and electronic menu can be provided to follow-up service end; Described background service terminal shows the dish class order with dining table label by multimedia outlet terminal form with electrical screen shows, the sequence information that then garnishes person shows according to multimedia outlet terminal is garnished food timely and hypes, and finally by passing dish person, is sent to corresponding dining table.
embodiment 3
Self-service food management system, comprise movable-type intelligent service acquisition terminal, be arranged on the encoding of graphs on dining table, and the electronic menu interface of encoding and obtaining by scanning patter, by electronic menu interface, select vegetable, submit order to, direct-on-line pays, submit to after order, select the payment of Net silver mode, finally complete after direct payment, by account settlement server, by sequence information and settlement information notice bar desk service end, kitchen service terminal after sequence information notice is carried out to order processing in time simultaneously; Described encoding of graphs is Quick Response Code, three-dimensional code or four-dimensional code; Described encoding of graphs is for being arranged on dining table, and can conveniently obtain figure, and the encoding of graphs of dining table Position Number and electronic menu can be provided to follow-up service end; Described background service terminal sends to garnishes person by receipt printer by the dish class order with dining table label, then according to order, garnishs food timely and hypes, and finally by passing dish person, is sent to corresponding dining table.
embodiment 4
Self-service food management system, comprise movable-type intelligent service acquisition terminal, be arranged on the encoding of graphs on dining table, and the electronic menu interface of encoding and obtaining by scanning patter, by electronic menu interface, select vegetable, submit order to, direct-on-line pays, submit to after order, select the payment of Net silver mode, finally complete after direct payment, by account settlement server, by sequence information and settlement information notice bar desk service end, kitchen service terminal after sequence information notice is carried out to order processing in time simultaneously; Described encoding of graphs is Quick Response Code, three-dimensional code or four-dimensional code; Described encoding of graphs is for being arranged on dining table, and can conveniently obtain figure, and the encoding of graphs of dining table Position Number and electronic menu can be provided to follow-up service end; Described background service terminal shows by multimedia outlet terminal the dish class order with dining table label by multimedia outlet terminal form with electrical screen shows, the sequence information that then garnishes person shows according to multimedia outlet terminal is garnished food timely and hypes, and finally by passing dish person, is sent to corresponding dining table.
embodiment 5
Self-service food management system, comprise movable-type intelligent service acquisition terminal, be arranged on the encoding of graphs on dining table, and the electronic menu interface of encoding and obtaining by scanning patter, by electronic menu interface, select vegetable, select with after the modes of payments after the meal, ordering services device can be notified bar desk service end, bar desk service end is received after information, kitchen service end after notice, after receiving order, rear kitchen service end processes, the managerial personnel of bar desk service end can arrange waiter to carry out the platform of staring at of this dining table simultaneously, and the clearing of checking timely after the end of having a dinner are being consumed in help, described encoding of graphs is Quick Response Code, three-dimensional code or four-dimensional code, described encoding of graphs is for being arranged on dining table, and can conveniently obtain figure, and the encoding of graphs of dining table Position Number and electronic menu can be provided to follow-up service end, described background service terminal sends to garnishes person by receipt printer by the dish class order with dining table label, then according to order, garnishs food timely and hypes, and finally by passing dish person, is sent to corresponding dining table.
embodiment 6
Self-service food management system, comprise movable-type intelligent service acquisition terminal, be arranged on the encoding of graphs on dining table, and the electronic menu interface of encoding and obtaining by scanning patter, by electronic menu interface, select vegetable, select with after the modes of payments after the meal, ordering services device can be notified bar desk service end, bar desk service end is received after information, kitchen service end after notice, after receiving order, rear kitchen service end processes, the managerial personnel of bar desk service end can arrange waiter to carry out the platform of staring at of this dining table simultaneously, and the clearing of checking timely after the end of having a dinner are being consumed in help, described encoding of graphs is Quick Response Code, three-dimensional code or four-dimensional code, described encoding of graphs is for being arranged on dining table, and can conveniently obtain figure, and the encoding of graphs of dining table Position Number and electronic menu can be provided to follow-up service end, described background service terminal shows the dish class order with dining table label by multimedia outlet terminal form with electrical screen shows, the sequence information that then garnishes person shows according to multimedia outlet terminal is garnished food timely and hypes, and finally by passing dish person, is sent to corresponding dining table.
The present invention is in conjunction with the actual conditions of existing catering industry, a kind of current comparatively popular encoding of graphs scanning techniques such as Quick Response Code of utilizing are provided, can provide the encoding of graphs of dining table Position Number and electronic menu to be arranged on dining table to follow-up service end, consumer is by the encoding of graphs on the mobile scanning terminal dining tables such as mobile phone, can obtain electronic menu, and can complete navigate through menus, order, selecting the modes of payments to carry out mobile-phone payment mode etc. directly or after meal pays, after the modes of payments is selected to carry out, sequence information can be carried out corresponding processing by Ji Hou kitchen, server notification bar desk service terminal.So just greatly reduced waiter's usage quantity, having realized menu obtains, selects dish, order to pay and place an order and the intellectuality of the overall process of rear kitchen order processing, reduced the operating cost of food and beverage enterprise, reduced the dependence that a large amount of attendants are used, and due to attendant's service level and the problem of attitude, bring and consumer between the generation of many offending things of producing.
Claims (8)
1. the self-service food management system based on encoding of graphs, it is characterized in that: comprise movable-type intelligent service acquisition terminal, be arranged on the encoding of graphs on dining table, and the electronic menu interface of encoding and obtaining by scanning patter, by electronic menu interface, select vegetable, submit order to, select the modes of payments, according to the difference of selecting the modes of payments, to carry out bar desk service end and the notice of rear kitchen service end and the processing of order, final order clearing complete the service of having a dinner later.
2. the self-service food management system based on encoding of graphs according to claim 1, is characterized in that: described movable-type intelligent service acquisition terminal possesses GPS positioning function, needs to locate in real time in the process of making a reservation.
3. the self-service food management system based on encoding of graphs according to claim 1, is characterized in that: the described modes of payments comprises that direct-on-line pays and pays after meal.
4. the self-service food management system based on encoding of graphs according to claim 3, it is characterized in that: described direct-on-line pays and comprises after submission order, select the payment of direct mobile-phone payment or other Net silver mode, finally complete after direct payment, by account settlement server, by sequence information and settlement information notice bar desk service end, kitchen service terminal after sequence information notice is carried out to order processing in time simultaneously.
5. the self-service food management system based on encoding of graphs according to claim 3, is characterized in that: described paying after meal comprises with after the meal to the payment of paying in cash and swipe the card of bar desk.
6. the self-service food management system based on encoding of graphs according to claim 1, it is characterized in that: described submission order, select with after the modes of payments after the meal, ordering services device can be notified bar desk service end, bar desk service end is received after information, notifies rear kitchen service end, after rear kitchen service end is received order, processes, the managerial personnel of bar desk service end can arrange waiter to carry out the platform of staring at of this dining table simultaneously, and help consuming the clearing of checking timely after the end of having a dinner.
7. the self-service food management system based on encoding of graphs according to claim 1, is characterized in that: described encoding of graphs is Quick Response Code, three-dimensional code or four-dimensional code; Described encoding of graphs is for being arranged on dining table, and can conveniently obtain figure, and the encoding of graphs of dining table Position Number and electronic menu can be provided to follow-up service end.
8. the self-service food management system based on encoding of graphs according to claim 1, is characterized in that: described rear kitchen service end comprises the multimedia outlet terminal being connected by network with bar desk service end; Described multimedia outlet terminal comprises electronical display terminal and Based Intelligent Control display terminal.
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| Application Number | Priority Date | Filing Date | Title |
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| CN201410159044.9A CN103927625A (en) | 2014-04-19 | 2014-04-19 | Self-service restaurant management system based on graph codes |
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| Application Number | Priority Date | Filing Date | Title |
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| CN201410159044.9A CN103927625A (en) | 2014-04-19 | 2014-04-19 | Self-service restaurant management system based on graph codes |
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| CN103914736A (en) * | 2014-04-19 | 2014-07-09 | 河南智业科技发展有限公司 | Intelligent catering order system based on graphic code |
| CN104680438A (en) * | 2015-03-12 | 2015-06-03 | 北京迈博科技有限公司 | System and method of scanning two-dimensional code on menu to perform self-service ordering |
| CN105844552A (en) * | 2016-03-23 | 2016-08-10 | 苏州本心信息科技有限公司 | Catering management method |
| CN105931146A (en) * | 2016-06-22 | 2016-09-07 | 苏鑫 | Large data restaurant management system and method |
| CN109816562A (en) * | 2019-02-20 | 2019-05-28 | 湖北橙子网络科技有限公司 | A kind of dining room intelligent service system |
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| CN103914736A (en) * | 2014-04-19 | 2014-07-09 | 河南智业科技发展有限公司 | Intelligent catering order system based on graphic code |
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