CN103823660A - Method and system for IT (information technology) operation and maintenance configuration management - Google Patents

Method and system for IT (information technology) operation and maintenance configuration management Download PDF

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Publication number
CN103823660A
CN103823660A CN201210464892.1A CN201210464892A CN103823660A CN 103823660 A CN103823660 A CN 103823660A CN 201210464892 A CN201210464892 A CN 201210464892A CN 103823660 A CN103823660 A CN 103823660A
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configuration
allocation models
data
class
database
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林顺福
庄仁峰
王峻
梁勇
曾海剑
佟得天
张攀翔
陈秋华
郭涛峰
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China Mobile Group Guangdong Co Ltd
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China Mobile Group Guangdong Co Ltd
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Abstract

The invention provides a method and a system for IT (information technology) operation and maintenance configuration management. The system comprises a configuration model generating module and a configuration data processing module. The configuration model generating module is used for configuring association relationships among types and attributes of IT operation and maintenance resources, generating a configuration model and storing relationships between objects and object data of the configuration model in a database; the configuration data processing module is used for inquiry and maintenance operations of the configuration model and modifying data, corresponding to the configuration model, in the database according to operation results. Configuration of types and attributes of the IT operation and maintenance resources is completed to generate the configuration model by the method and the system for IT operation and maintenance configuration management, only management operation conducted by the configuration model processing module is required when inquiry or maintenance of the configuration model is needed, results after operation can be fed back to the database in real time, flexible, simple and efficient object management is truly realized, and the problem of secondary coding development in traditional configuration management is avoided.

Description

A kind of IT O&M configuration management system and method
Technical field
The present invention relates to microcomputer data processing field, refer to especially a kind of IT O&M configuration management system and method.
Background technology
Along with IT supporting network scale continues to increase, device type is more and more, also more and more higher to the requirement of network management system.Particularly in present catenet, basis O&M equipment is varied, comprising the various resources such as hardware device (physical server, virtual machine, switch, magnetic disk array cabinet, magnetic tape station, router, fire wall), software resource (operating system, database, third party software, network strategy, application system), assets information (repair and maintenance information, asset number), is not well the easy thing of part by these device configuration management.The configuration management of current platform adopts the corresponding design of conventional arrangement item framework, as shown in Figure 1, configuration data management module is directly connected to database, to CI(configuration item) inquire about, the operation such as maintenance, simultaneously also the Operation Log write into Databasce to data.Operation Log Management module is connection data storehouse also, configuration data management module is checked out the Operation Log of data, so that analyzing and processing.The benefit of this device configuration management is comparatively directly perceived, and logic is compared with easy care, but corresponding shortage dirigibility.In the time that business changes, conventionally need transformation programming just can reach ideal effect.Because the hardware to configuration management, software are not set up model, all CI items all directly manage by configuration data management module, cause increasing newly, revise CI item trouble very.In the time that needs newly increase the CI item that needs management, need to carry out secondary development, database and the page are carried out to certain development, waste time and energy.When other modules, external system etc. need to be used the data of CI item, dumb due to CI item management, need to develop new interface, when increasing workload, is also unfavorable for the popularization of system.Configuration change that can not each CI item of unified management, the accuracy of data, security can not get report barrier.
In the patent documentation of Chinese patent, a kind of IT O&M configuration management system is disclosed.This system comprises Configuration Management Database (CMDB), respectively with Configuration Management Database (CMDB) by the two-way allocation models administration module being connected of data line, data on stock administration module, data on stock access interface four parts, wherein: Configuration Type that allocation models administration module is connected with this module respectively by allocation models dissection process submodule and by allocation models XML file management submodule, configuration attribute management submodule, incidence relation management submodule and dictionary type management submodule are formed; Data on stock administration module by configure data on stock process submodule and respectively coupled data on stock safeguard that submodule, storage number inquiry submodule, data on stock import and export submodule, dictionary data safeguards that submodule and dictionary data inquiry submodule are formed: data on stock access interface by data on stock query interface and data on stock more new interface formed.This allocation models is managed based on allocation models XML file, and all allocation modelss all must be by analyzing XML file acquisition.Need to read and write XML file to the change of allocation models, stability and efficiency are not as good as using the specialized databases such as MSSQL.And this system can not be accomplished associate management to the data of non-configuration management in allocation models.
Summary of the invention
The technical problem to be solved in the present invention is, the configuration management of existing IT O&M need to be obtained by analyzing XML file or secondary development the data of allocation models, need to read and write XML file or carry out secondary development the change of allocation models, and stability and efficiency are lower.And the data of non-configuration management can not be accomplished associate management in allocation models.
For solving the problems of the technologies described above, embodiments of the invention provide a kind of IT O&M configuration management system, comprising:
Allocation models generation module, is configured for the incidence relation between the class to IT O&M resource, attribute and class, generate allocation models, and by the relational storage between the object data of allocation models and object in database;
Configuration data processing module, for allocation models is inquired about and attended operation, and according to operating result to described allocation models the corresponding data in database modify;
Configuration database, for the relation between object data and the object of stored configuration model.
Embodiments of the invention also provide a kind of IT O&M configuring management method, comprising:
Incidence relation between class, attribute and class to IT O&M resource is configured, generate allocation models, and by the relational storage between the object data of this allocation models and object in database;
Allocation models is inquired about and attended operation, and according to operating result to described allocation models the corresponding data in database modify.
The beneficial effect of technique scheme of the present invention is as follows: IT O&M resource is carried out to type for IT O&M configuration management system of the present invention and method and attribute generates allocation models, in the time that needs are inquired about allocation models or are safeguarded, only need to inquire about and attended operation in allocation models processing module, result after operation can be real-time be reflected in database, real demonstration flexibly, simply, Object Management group efficiently, to soft in IT operation management resource, the configuration management that hardware often changes provides disposal route flexibly, the problem of having avoided conventional arrangement managerial demand to carry out secondary coding exploitation.
Accompanying drawing explanation
Fig. 1 is the system chart of existing a kind of IT O&M configuration management system;
Fig. 2 is the IT O&M configuration management system block diagram of a kind of embodiment provided by the invention;
Fig. 3 is the logic diagram of database stored configuration model provided by the invention;
Fig. 4 is the physics block diagram of database stored configuration model provided by the invention;
Fig. 5 is the IT O&M configuration management system block diagram of the second embodiment provided by the invention;
Fig. 6 is the IT O&M configuration management system block diagram of the third embodiment provided by the invention;
Fig. 7 is the process flow diagram of the IT O&M configuring management method of a kind of embodiment provided by the invention;
Fig. 8 is the process flow diagram of the IT O&M configuring management method of the second embodiment provided by the invention.
Embodiment
For making the technical problem to be solved in the present invention, technical scheme and advantage clearer, be described in detail below in conjunction with the accompanying drawings and the specific embodiments.
As shown in Figure 2, be the IT O&M configuration management system block diagram of a kind of embodiment provided by the invention, comprising:
Allocation models generation module 100, is configured for the incidence relation between the class to IT O&M resource, attribute and class, generate allocation models, and by the relational storage between the object data of allocation models and object in database;
Configuration data processing module 200, for allocation models is inquired about and attended operation, and according to operating result to described allocation models the corresponding data in database modify;
Configuration database 300, for the relation between object data and the object of stored configuration model.
IT O&M configuration management system of the present invention carries out the configuration of class and attribute to IT O&M resource, generate allocation models, in the time that needs are inquired about allocation models or are safeguarded, only need to inquire about and attended operation in allocation models processing module, result after operation can be real-time be reflected in database, flexible, simple, the efficient Object Management group of real demonstration, the configuration management that soft and hardware in IT operation management object is often changed provides management method flexibly, the problem of having avoided conventional arrangement managerial demand to carry out secondary coding exploitation.
Allocation models generation module 100 of the present invention is the configurations to the incidence relation between class, attribute and the class of the various resources such as the hardware device (physical server, virtual machine, switch, magnetic disk array cabinet, magnetic tape station, router, fire wall) in the O&M of IT basis, software resource (operating system, database, third party software, network strategy, application system), assets information (repair and maintenance information, asset number), and generates allocation models.
The model of configuration is stored in database by allocation models generation module 100 of the present invention, comprises as lower module:
Class configuration submodule: this module is configured (represent to interact between two classes relation of impact of the incidence relation between class to the incidence relation between configuration class and configuration class, it is the basis of objects association, as: for two classes " application system " and " server ", can add the incidence relation typonym between these two classes: " installation ".Represent: " application system " is " installation " in " server ").Can check configuration class, the newly-increased class that configures, revise configuration class, delete configuration class, check administrative relationships, increase administrative relationships newly, delete incidence relation.The definition of class comprises: Chinese, English name, affiliated parent, sequence number, remarks etc.The definition of incidence relation comprises: source object ID, incidence relation type, destination object ID.The Chinese of class and English name are unique.Class is object abstract with identical characteristics and behavior (function), does not specifically indicate actual object (as: server is a class, but does not refer in particular to some servers).
Attribute configuration submodule: this module is configured the attribute of IT O&M resource type.Attribute, newly-increased attribute be can check, attribute, delete property revised.The definition of attribute comprise following one or more: title, affiliated classification, sequence number, state, remarks, whether must fill out, control type, data type, data length, self-defined control, optional value, referenced classes, associated attribute, whether be shown in list, list ordering number, whether as search condition, field of search sequence number, control height, control width.
Self-defined control configuration submodule: this module is configured self-defined control.Can check self-defined control, newly-increased self-defined control, revise self-defined control, delete self-defined control.The definition of self-defined control comprises: the relative path at title, the self-defined control of URL(place), sequence, whether enable.
Configuration data processing module 200 of the present invention is for processing operation to configuration data, comprise that configuration object is (to liking specializing of class, if object server " B1 " is the concrete existence of " server " this class) and object between incidence relation (as: certain actual application system " A " is installed on 3 station servers " B1 ", " B2 ", " B3 ", should first add the relation between " application system " and " server " these two classes, configure again application system " A " and server " B1 ", " B2 ", the relation of " B3 ") increase, delete, revise, comprise as lower module:
Configuration data inquiry submodule: for the data of allocation models are carried out to query manipulation.Data in the search condition of this module and the data list of demonstration are from such attribute list, to obtain and dynamically generate.
Configuration data is safeguarded submodule: for allocation models being comprised to Update Table, check object relationship, increase object relationship and deleting object relationship operation.The project that this module is safeguarded, is such all attributes of enabling, and dynamically generates according to the control type of attribute etc.Objects association is wherein from such incidence relation arranges, obtain and dynamically show.This module can be revised configuration data, checks objects association, increases objects association, be deleted objects association.
The data of allocation models processing module of the present invention attribute to configuration item (as: server), configuration item (as: server model, server assets coding, server place rack) by the management of configuration class, attribute management manage maintenance, and O&M personnel can manage configuration at any time.Configuration data management is analyzed allocation models, dynamically generate the configuration management page according to allocation models, any modification (as increased configuration attribute: server place districts and cities) of Configuration Management Officer to allocation models can be reflected in allocation models generation module immediately.When O&M personnel access configuration data management module, can use new allocation models to carry out maintenance management.The configuration management that the present invention often changes soft and hardware provides management method flexibly, the problem of having avoided conventional arrangement managerial demand to carry out secondary coding exploitation.
Configuration database 300 of the present invention, for the relation between object data and the object of stored configuration model, is the data that dynamically generate according to allocation models, the incidence relation between stored configuration object data, object, self-defined control data.
As shown in Figures 3 and 4, be respectively logic diagram and the physics block diagram of database stored configuration model provided by the invention, the MSSQL SERVER database table, field, the incidence relation that dynamically generate according to allocation models, the incidence relation between stored configuration object data, object, self-defined control data.Wherein class can be checked configuration class, the newly-increased class that configures, and revises configuration class, deletes configuration class, checks administrative relationships, increases administrative relationships newly, deletes incidence relation.The definition of class comprises: Chinese, English name, affiliated parent, sequence number, remarks etc.The definition of incidence relation comprises: source object ID, incidence relation type, destination object ID.The Chinese of class and English name are unique.Attribute can be checked attribute, newly-increased attribute, revise attribute, delete property.The definition of attribute comprises: title, affiliated classification, sequence number, state, remarks, whether must fill out, control type, data type, data length, self-defined control, optional value, referenced classes, associated attribute, whether be shown in list, list ordering number, whether as search condition, field of search sequence number, control height, control width.Self-defined control can be checked self-defined control, newly-increased self-defined control, revises self-defined control, delete self-defined control.The definition of self-defined control comprises: the relative path at title, the self-defined control of URL(place), sequence, whether enable.
As shown in Figure 5, be the IT O&M configuration management system block diagram of the second embodiment provided by the invention, the difference of this embodiment and the first embodiment: also comprise Operation Log processing module 400 and configuration data access interface 500.
Operation Log processing module 400, for the log recording that allocation models data are operated, and the inquiry that provides history log to record.Any operation that tracking of service flow does configuration data at any time of Operation Log processing module.The present invention carries out operation log recording in the time allocation models being inquired about with attended operation, any operation that tracking of service flow does configuration data at any time, and the inquiry that can record history log, thus facilitate O&M personnel to understand the process of operation.
Configuration data access interface 500, for providing data access interface to outside, inquires about and data change the data of allocation models by this configuration data access interface.The external system of this embodiment is operation management system 600, in the time that operation management system 600 manages various resources, by this configuration data access interface 500, the data of allocation models is inquired about and data change.Configuration data access interface of the present invention offers the interface of a configuration change of other system.This interface is a service-oriented interface, and other system need not be concerned about the details such as implementation, the technology of use of this interface, because this interface is an interface complete and technology is irrelevant.Other system is increased newly, deletes, revises, is confirmed by this Interface realization configuration change, only need to call relevant operational approach, and unnecessary data Layer, communications protocol etc. are wherein carried out to any parsing and operation, thereby realize and the seamless combination of external system.
As shown in Figure 6, for the IT O&M configuration management system block diagram of the third embodiment provided by the invention, the difference of the management system block diagram of this embodiment and the second embodiment is also to comprise allocation models dynamic analysis process module, carry out Treatment Analysis for the data that allocation models generation module is generated, dynamically generate the Query Result page and the administration page for different configuration items, manage operation thereby be convenient to maintainer at this page.
Allocation models dynamic analysis process module of the present invention comprises:
The dynamic generation module of allocation models, carries out Treatment Analysis by the data that allocation models generation module is generated, and dynamically generates the Query Result page and the administration page for different configuration items, realizes the way to manage of universal flexible.
The self-defined control processing module of allocation models, carries out Treatment Analysis for self-defined control especially, and result is delivered to allocation models dynamically generates submodule, realizes demonstration and the management of self-defined control.
The data that allocation models dynamic analysis process module of the present invention generates allocation models generation module are carried out Treatment Analysis, generate the corresponding page, manage operation thereby be convenient to maintainer at this page.
As shown in Figure 7, be the process flow diagram of the IT O&M configuring management method of a kind of embodiment provided by the invention, comprising:
Step S701: the incidence relation between class, attribute and class to IT O&M resource is configured, generate allocation models, and by the relational storage between the object data of this allocation models and object in database.Can check configuration class, the newly-increased class that configures to the configuration of the incidence relation between class and the class of IT O&M resource, revise configuration class, delete configuration class, check administrative relationships, increase administrative relationships newly, delete incidence relation.The definition of class comprises: Chinese, English name, affiliated parent, sequence number, remarks etc.The definition of incidence relation comprises: source object ID, incidence relation type, destination object ID.The Chinese of class and English name are unique.The configuration of the attribute of the type to IT O&M resource can be checked attribute, newly-increased attribute, revise attribute, delete property.
Step S702: allocation models is inquired about and attended operation, and according to operating result to described allocation models the corresponding data in database modify.
As shown in Figure 8, be the process flow diagram of the IT O&M configuring management method of the second embodiment provided by the invention, the difference of this embodiment and the first flow process is also to comprise after step S702:
Step S703: while inquiring about with attended operation to allocation models, carry out operation log recording.
The present invention carries out operation log recording in the time allocation models being inquired about with attended operation, any operation that tracking of service flow does configuration data at any time, and the inquiry that can record history log, thus facilitate managerial personnel to understand the process of operation.
IT O&M configuring management method of the present invention, allocation models is inquired about and attended operation, and according to operating result to described allocation models the corresponding data in database check and revise after also comprise: according to allocation models is inquired about and attended operation, generate corresponding display interface.
IT O&M configuring management method of the present invention, incidence relation between described class, attribute and class to IT O&M resource is configured, generate allocation models, and by the relational storage between the object data of this allocation models and object in database, comprise after this configuration data accessing step, outside by configuration data access interface, the data of allocation models inquiries and data change operation.In the time that operation management system manages various resources, by this configuration data access interface, the data of allocation models are inquired about and data change, increasing newly, delete, revise, confirming by this Interface realization configuration change, only need to call relevant operational approach, and unnecessary data Layer, communications protocol etc. are wherein carried out to any parsing and operation, thereby realize and the seamless combination of operation management system.
IT O&M configuration management system of the present invention and method are carried out the configuration of type and attribute to IT O&M resource, generate allocation models, in the time that needs are inquired about allocation models or are safeguarded, only need to inquire about and attended operation in allocation models processing module, result after operation can be real-time be reflected in database, flexible, simple, the efficient Object Management group of real demonstration, the configuration management that soft and hardware in IT operation management object is often changed provides management method flexibly, the problem of having avoided conventional arrangement managerial demand to carry out secondary coding exploitation.
The above is the preferred embodiment of the present invention; it should be pointed out that for those skilled in the art, do not departing under the prerequisite of principle of the present invention; can also make some improvements and modifications, these improvements and modifications also should be considered as protection scope of the present invention.

Claims (10)

1. an IT O&M configuration management system, is characterized in that, comprising:
Allocation models generation module, is configured for the incidence relation between the class to IT O&M resource, attribute and class, generate allocation models, and by the relational storage between the object data of allocation models and object in database;
Configuration data processing module, for allocation models is inquired about and attended operation, and according to operating result to described allocation models the corresponding data in database modify;
Configuration database, for the relation between object data and the object of stored configuration model.
2. IT O&M configuration management system according to claim 1, is characterized in that, also comprises Operation Log processing module, for the log recording that allocation models data are operated, and the inquiry that provides history log to record.
3. IT O&M configuration management system according to claim 1, is characterized in that, also comprises configuration data access interface, for providing data access interface to outside, by this configuration data access interface, the data of allocation models is inquired about and data change.
4. IT O&M configuration management system according to claim 1, is characterized in that, described allocation models generation module comprises:
Class configuration submodule, for being configured the incidence relation between class and the class of IT O&M resource;
Attribute configuration submodule, for being configured the attribute of IT O&M resource type.
5. according to the IT O&M configuration management system described in claim 1 or 4, it is characterized in that, described allocation models generation module also comprises:
Self-defined control configuration submodule, for being configured self-defined control.
6. IT O&M configuration management system according to claim 1, is characterized in that, described configuration data processing module comprises:
Configuration data inquiry submodule, for carrying out query manipulation to the data of allocation models;
Configuration data is safeguarded submodule, for allocation models being comprised to Update Table, check object relationship, increase object relationship and deleting object relationship operation.
7. an IT O&M configuring management method, is characterized in that, comprising:
Incidence relation between class, attribute and class to IT O&M resource is configured, generate allocation models, and by the relational storage between the object data of this allocation models and object in database;
Allocation models is inquired about and attended operation, and according to operating result to described allocation models the corresponding data in database modify.
8. IT O&M configuring management method according to claim 7, is characterized in that, also comprises Operation Log treatment step, while inquiring about with attended operation, carries out operation log recording to allocation models.
9. IT O&M configuring management method according to claim 7, it is characterized in that, allocation models is inquired about and attended operation, and according to operating result to described allocation models the corresponding data in database check and revise after also comprise: according to allocation models is inquired about and attended operation, generate corresponding display page.
10. IT O&M configuring management method according to claim 7, it is characterized in that, incidence relation between described class, attribute and class to IT O&M resource is configured, generate allocation models, and by the relational storage between the object data of this allocation models and object in database, comprise after this configuration data accessing step, by configuration data access interface, the data of allocation models are inquired about and data change operation.
CN201210464892.1A 2012-11-16 2012-11-16 Method and system for IT (information technology) operation and maintenance configuration management Pending CN103823660A (en)

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CN105446728A (en) * 2014-11-18 2016-03-30 国网山东省电力公司 Background configuration based dynamic realization method and system for equipment asset linkage enhancement
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CN108737146A (en) * 2017-04-25 2018-11-02 中国移动通信有限公司研究院 A kind of policy control method and system based on operation/maintenance data
CN107977419A (en) * 2017-11-23 2018-05-01 中广核工程有限公司 A kind of nuclear power station DCS O&Ms support file identification method and system
CN107977419B (en) * 2017-11-23 2020-11-06 中广核工程有限公司 Nuclear power station DCS operation and maintenance support file identification method and system
CN110119341A (en) * 2019-04-23 2019-08-13 深圳供电局有限公司 A kind of IDC apparatus management/control system
CN110119341B (en) * 2019-04-23 2023-04-14 深圳供电局有限公司 IDC equipment management and control system
CN110400067A (en) * 2019-07-18 2019-11-01 福建威盾科技集团有限公司 A kind of method and system of purpose balance management
CN116561106A (en) * 2023-07-07 2023-08-08 江苏博云科技股份有限公司 Configuration item data management method and system
CN116561106B (en) * 2023-07-07 2023-09-01 江苏博云科技股份有限公司 Configuration item data management method and system

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