CN103581294A - Self-help service equipment, self-help service system and information providing method and device - Google Patents
Self-help service equipment, self-help service system and information providing method and device Download PDFInfo
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- CN103581294A CN103581294A CN201310451120.9A CN201310451120A CN103581294A CN 103581294 A CN103581294 A CN 103581294A CN 201310451120 A CN201310451120 A CN 201310451120A CN 103581294 A CN103581294 A CN 103581294A
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Abstract
The invention discloses a set of self-help service equipment, a self-help service system and an information providing method and device. The information providing method includes the following steps of determining target information, sending the target information to a remote information providing server, receiving and displaying feedback information from the remote information providing server, receiving a demand determined by a user on the basis of the feedback information, and providing electronic information matched with the demand through a wireless network or printing paper information matched with the demand. Due to the information providing method, data redundancy is reduced, the storage space requirement of the self-help service equipment is lowered so as to reduce the cost of the self-help service equipment, and the rate of matching between the provided data and data required by the user is improved.
Description
Technical field
The present invention relates to the self-help service technical field that product or storing information is provided and display advertising is provided, relate in particular to a kind of self-help service equipment and system, information providing method and device.
Background technology
At present, product or storing information are provided and provide the self-help service equipment (self-servicedevices) of display advertising often to appear at public life field, for example cinema, supermarket, convenience store etc.Specifically, this self-help service equipment has been integrated various soft hardware equipment, and the mutual environment forming with multimedia databases such as film, picture, word, music, provides various information service.
But the problem that existing self-help service equipment exists is that information wherein provides content to fix, and needs the hard-disk content in specific personnel's regular update self-help service equipment.There is following problem in this mode:
The first, the content that self-help service equipment provides is difficult to realize good mating with the public's demand.The problem often occurring is, for certain user, although its self-help service equipment of facing provides information miscellaneous, to be seldom related with the demand of oneself.Visible, the information providing in current self-help service equipment, for individual consumer, has very large data redudancy.Many times, self-help service equipment is owing to can not providing very soon Useful Information to cause not bringing into play its due effect.
The second, for these reasons, only in self-help service equipment, store more information, could meet greatly the public's requirement, still, this has just inevitably caused a problem: the memory capacity of required hard disk is large.Thus, inevitably increased the cost of self-help service equipment.
As can be seen here, reduce data redudancy, the required memory capacity that reduces self-help service equipment is the technical problem that those skilled in the art need solution badly to reduce the cost of self-help service equipment.
Summary of the invention
In view of this, the present invention is intended to propose a kind of self-help service equipment, information providing method and device, to reduce data redudancy, reduces the required memory capacity of self-help service equipment to reduce the cost of self-help service equipment.
First aspect, the invention provides a kind of information providing method, comprises the steps: forwarding step, determines target information, and described target information is sent to long-range information-providing server; The first receiving step, receives and shows the feedback information from described long-range information-providing server; The second receiving step, receives user based on the determined demand of described feedback information; Step is provided, the electronic information matching with described demand is provided by wireless network, or, the paper information matching with described demand printed.
Further, in above-mentioned information providing method, the described target information in described forwarding step is: user is the information of input directly; Or, according to predefined rule, the information of asking for to described long-range information-providing server.
Further, in above-mentioned information providing method, the described target information in described forwarding step is: in described forwarding step, described target information is for carrying out the associated information of obtaining according to user's complete operation content.
Further, in above-mentioned information providing method, the described target information in described forwarding step is: in described forwarding step, described target information is by being determined according to user's complete operation time.
Second aspect, the present invention also provides a kind of information provider unit, comprising: sending module, the first receiver module, the second receiver module and module is provided.Wherein, sending module is used for determining target information, and described target information is sent to long-range information-providing server; The first receiver module is used for receiving and showing the feedback information from described long-range information-providing server; The second receiver module is used for receiving user based on the determined demand of described feedback information; Provide module for the electronic information matching with described demand is provided by wireless network, or, the paper information matching with described demand printed.
Further, in above-mentioned information provider unit, in described sending module, described target information is: user is the information of input directly; Or, according to predefined rule, the information of asking for to described long-range information-providing server.
Further, in above-mentioned information provider unit, in described sending module, described target information is for carrying out the associated information of obtaining according to user's complete operation content.
Further, in above-mentioned information provider unit, in described sending module, in described sending module, described target information is by being determined according to user's complete operation time.
The third aspect, the invention provides a kind of self-help service equipment, comprising: central processing module, input module, first communication module, wireless communication module and/or print module; Described input module, first communication module, wireless communication module, described display module and/or print module are connected respectively at described central processing module; Described central processing module is for target information is sent to long-range information-providing server by described in described first communication module, and described display module user shows the feedback information from described long-range information-providing server; And, the demand that described central processing module also represents by described input module based on described feedback information and user, control described wireless communication module the electronic information matching with described demand is provided by wireless network, and/or, control described print module and print the paper information matching with described demand; Wherein, described target information is determined by following at least one mode: the information that A, user directly input; B, according to predefined rule, regularly to described long-range information-providing server, ask for; C, according to user's complete operation content, carry out the associated information of obtaining; D, according to determined information of user's complete operation time.
Fourth aspect, the present invention also provides a kind of self-service system, comprises above-mentioned self-help service equipment, and, the information-providing server being connected with described self-help service apparatus remote data by network.
The present invention is stored in the information relevant to target information (feedback information) in long-range information-providing server, when needs relevant information, by network, to long-range information-providing server, asks for, and has realized target information and has well mated with information needed.Can find out, by long-range information-providing server is set, greatly reduce the hardware configuration such as processor performance, hard disc storage capacity of local self-help service equipment, in this way, can optimize allocation of resources, reduce data redudancy, reduce the required memory space requirement of self-help service equipment, reducing the cost of self-help service equipment, improved the matching degree of the data that provide and user requested data.
Accompanying drawing explanation
The accompanying drawing that forms a part of the present invention is used to provide a further understanding of the present invention, and schematic description and description of the present invention is used for explaining the present invention, does not form inappropriate limitation of the present invention.In the accompanying drawings:
Fig. 1 is the flow chart of steps of information providing method of the present invention;
Fig. 2 is the enforcement schematic diagram of information providing method the first embodiment of the present invention;
Fig. 3 is the enforcement schematic diagram of information providing method the second embodiment of the present invention;
Fig. 4 is the enforcement schematic diagram of information providing method of the present invention the 3rd embodiment;
Fig. 5 is the enforcement schematic diagram of information providing method of the present invention the 4th embodiment;
Fig. 6, for adopting information providing method of the present invention to obtain after reward voucher, is used the schematic diagram of reward voucher at point-of-sale terminal;
Fig. 7 is the structured flowchart of information provider unit embodiment of the present invention;
Fig. 8 is the structural representation of self-help service apparatus embodiments of the present invention;
Fig. 9 is the structural representation of self-service system embodiment of the present invention.
Embodiment
It should be noted that, in the situation that not conflicting, embodiment and the feature in embodiment in the present invention can combine mutually.Describe below with reference to the accompanying drawings and in conjunction with the embodiments the present invention in detail.
With reference to Fig. 1, Fig. 1 shows the flow chart of steps of information providing method of the present invention, comprises the steps:
Forwarding step S110, determines target information, and target information is sent to long-range information-providing server;
The first receiving step S120, receives and shows the feedback information from long-range information-providing server;
The second receiving step S130, receives user based on the determined demand of feedback information;
Step S140 is provided, the electronic information matching with demand is provided by wireless network, or, the paper information matching with demand printed.
Preferably, wherein target information is determined by following at least one mode:
The information that A, user directly input;
B, according to predefined rule, regularly to long-range information-providing server, ask for;
C, according to user's complete operation content, carry out the associated information of obtaining;
D, according to determined information of user's complete operation time.
The present invention is stored in the information relevant to target information (feedback information) in long-range information-providing server, when needs relevant information, by network, to long-range information-providing server, asks for, and has realized target information and has well mated with information needed.Can find out, by long-range information-providing server is set, greatly reduce the hardware configuration such as processor performance, hard disc storage capacity of local self-help service equipment, in this way, can optimize allocation of resources, reduce data redudancy, the required memory space that has reduced self-help service equipment requires (for example, the capacity of hard disk, the capacity of SD card), reducing the cost of self-help service equipment, improved the matching degree of the data that provide and user requested data.
Below, it is example that the information providing method of take provides the coupon information of specific sales field, to adopting information providing method of the present invention to be described in further detail.Should be understood that, the present invention is not limited to the granting of reward voucher.For providing of other information, equally within protection scope of the present invention.
With reference to Fig. 2, Fig. 2 is the enforcement schematic diagram of information providing method the first embodiment of the present invention.This embodiment is for obtaining in real time the enforcement schematic diagram of coupon data information.As shown in Figure 2, the present embodiment also can be in the situation that not carrying out commodity purchasing or service, distribution reward voucher.Client selects the coupon information self-help service equipment that will issue to obtain request to long-range information-providing server transmission coupon data on self-help service equipment, by information-providing server, transfer data to self-help service equipment, after being transmitted, self-help service equipment becomes to show the data of use by data transaction, and shows.User determines after needed coupon information according to demonstration information (feedback information), and self-help service equipment is made the coupon data of distribution use, and the issuing way of selecting according to user distribution reward voucher.Can be the electronic information to user's hand-held mobile terminal (mobile phone or panel computer etc.) by wireless network transmissions, can be also the paper information of printing.
With reference to Fig. 3, Fig. 3 is the enforcement schematic diagram of information providing method the second embodiment of the present invention.This embodiment is the non real-time enforcement schematic diagram of obtaining coupon data information.As shown in Figure 3, this method is also supported non real-time to long-range information-providing server request msg, when operation self-help service equipment, to server, does not send request of data, but utilizes both deposit datas of self-help service equipment, invitation to subscribe coupon information.On self-help service equipment, by start manual data more new business or self-timing process and send to long-range information-providing server the request that data obtain, by long-range information-providing server, transfer data to self-help service equipment.User determines after needed coupon information according to demonstration information (feedback information), and self-help service equipment is made the coupon data of distribution use, and the issuing way of selecting according to user distribution reward voucher.Can be the electronic information to user's hand-held mobile terminal (mobile phone or panel computer etc.) by wireless network transmissions, can be also the paper information of printing.Providing beyond traditional printed coupons, also provide the mode of wireless transmission to issue electronic coupons.Make more convenient to operate, fast, also reduce the use of paper simultaneously, economize on resources.
With reference to Fig. 4, Fig. 4 is the enforcement schematic diagram of information providing method of the present invention the 3rd embodiment.As shown in Figure 4, user is after commodity purchasing or use service, self-help service equipment is extracted the related data that user buys the related data of commodity or uses service out, and according to these related datas, the coupon information that extraction will be issued, sends coupon data to long-range information-providing server afterwards and obtains request, by long-range information-providing server, transfers data to self-help service equipment, after being transmitted, self-help service equipment is made the coupon data of distribution use and is shown.User determines after needed coupon information according to demonstration information (feedback information), and self-help service equipment is made the coupon data of distribution use, and the issuing way of selecting according to user distribution reward voucher.Can be the electronic information to user's hand-held mobile terminal (mobile phone or panel computer etc.) by wireless network transmissions, can be also the paper information of printing.
In the present embodiment, after the service/consumption of user on self-help service equipment, the service/consumer record according to client on self-help service equipment, feeds back and shows personalized coupon information.Personalized coupon information makes user greatly increase in the possibility of shop consumption.
With reference to Fig. 5, Fig. 5 is the enforcement schematic diagram of information providing method of the present invention the 4th embodiment.This embodiment shows according to the schematic diagram of the service time of self-help service equipment or consumption time distribution reward voucher.As shown in Figure 5, user is after commodity purchasing or use service, and self-help service equipment is obtained current time, according to the current time period, the coupon information that extraction will be issued, makes the coupon data of distribution use, and issues reward voucher according to the issuing way of user's selection.Or the time of implementation of the service of selecting according to user, in long-range information-providing server, extract the coupon information that will issue, make the coupon data of distribution use, and show.User determines after needed coupon information according to demonstration information (feedback information), and self-help service equipment is made the coupon data of distribution use, and the issuing way of selecting according to user distribution reward voucher.Can be the electronic information to user's hand-held mobile terminal (mobile phone or panel computer etc.) by wireless network transmissions, can be also the paper information of printing.
In the present embodiment, after the service/consumption of client on self-help service equipment, the service/consumption time of origin according to client on self-help service equipment, feeds back and shows specific reward voucher.The reward voucher of special time also can increase user in the possibility of shop consumption.
With reference to Fig. 6, Fig. 6, for adopting information providing method of the present invention to obtain after reward voucher, is used the schematic diagram of reward voucher at point-of-sale terminal.As shown in Figure 6, user is on point-of-sale terminal, show reward voucher, cashier is in the preferential code of point-of-sale terminal input, scanning coupon bar code or read coupon data information by wireless mode, point-of-sale terminal is obtained after coupon data information, and coupon data information is sent to long-range information-providing server, by server judge reward voucher whether effectively, the information such as whether be used, after having verified, the result is back to point-of-sale terminal.If the verification passes, point-of-sale terminal gives a discount or preferential processing.
With reference to Fig. 7, Fig. 7 is the structured flowchart of information provider unit embodiment of the present invention.This information provider unit comprises: sending module 71, the first receiver module 72, the second receiver module 73 and module 74 is provided.
Sending module 71, for determining target information, and is sent to long-range information-providing server by described target information; The first receiver module 72, for receiving and showing the feedback information from described long-range information-providing server; The second receiver module 73, for receiving user based on the determined demand of described feedback information; Module 74 is provided, for the electronic information matching with described demand is provided by wireless network, or, print the paper information matching with described demand.
Preferably, wherein target information is determined by following at least one mode:
The information that A, user directly input;
B, according to predefined rule, regularly to long-range information-providing server, ask for;
C, according to user's complete operation content, carry out the associated information of obtaining;
D, according to determined information of user's complete operation time.
Information provider unit of the present invention is identical with above-mentioned information providing method principle.Because information providing method is described in further detail, therefore, about information provider unit, the present invention does not repeat them here.Relevant part, with reference to explanation above.
The third aspect, the present invention also provides a kind of embodiment of self-help service equipment.
With reference to Fig. 8, the embodiment of this self-help service equipment comprises: central processing module, input module, first communication module, wireless data transfer module, display module and/or print module; Input module, first communication module, wireless data transfer module and/or print module are connected respectively at central processing module;
Central processing module is for being sent to long-range information-providing server by target information by first communication module, and the demand that represents by input module of the feedback information of the information-providing server based on from long-range and user, control wireless data transfer module the electronic information matching with demand is provided by wireless network, and/or, control print module and print the paper information matching with demand.Wherein, target information is determined by following at least one mode:
The information that A, user directly input;
B, according to predefined rule, regularly to long-range information-providing server, ask for;
C, according to user's complete operation content, carry out the associated information of obtaining;
D, according to determined information of user's complete operation time.
Take the obtaining as example of coupon information, as shown in Figure 8, self-help service equipment comprises for showing the display module of coupon information, for storing the memory module of coupon data information, for selecting/inquire about the input module of coupon information, for issuing preferential tickets server, obtain the communication module of data, be used for carrying out with intelligent terminal the wireless data transfer module of electronic coupons data information transfer, for extracting client in the commodity purchasing information of self-help service equipment, information on services, and the type of the coupon information that will provide according to these information judgements, and convert coupon data information to print data or wirelessly transmitting data.
Concrete coupon information provides process, in above-mentioned information providing method, is described in further detail.Self-help service equipment of the present invention is similar to the method principle, and the present invention does not repeat them here.Relevant part, with reference to explanation above.
The present invention is stored in the information relevant to target information (feedback information) in long-range information-providing server, when needs relevant information, by network, to long-range information-providing server, asks for, and has realized target information and has well mated with information needed.Can find out, by long-range information-providing server is set, greatly reduce the hardware configuration such as processor performance, hard disc storage capacity of local self-help service equipment, in this way, can optimize allocation of resources, reduce data redudancy, reduce the required hard-disk capacity of self-help service equipment to reduce the cost of self-help service equipment, improved the matching degree of the data that provide and user requested data.
Fourth aspect, the present invention also provides a kind of embodiment of self-service system.
With reference to Fig. 9, the self-service system embodiment in Fig. 9 comprises self-help service equipment, and, the information-providing server being connected with these self-help service apparatus remote data by network.Information-providing server is positioned at general headquarters' side.Self-help service equipment is positioned at certain concrete public place, for example, and shop Ce, cinema etc.
As can be seen from Figure 9, also relate to user's side, user's side comprises the intelligent terminals such as the panel computer, mobile phone of the electronic information of the transmission that receives self-service service equipment.Certainly, user's side also can receive the papery credential information that self-service service equipment is printed.
In shop side, also relate to point-of-sale terminal, after obtaining required information, by the information of further using self-help service equipment to provide by point-of-sale terminal, as reward voucher.Detailed process as shown in Figure 6, user is on point-of-sale terminal, show reward voucher, cashier is in the preferential code of point-of-sale terminal input, scanning coupon bar code or read coupon data information by wireless mode, point-of-sale terminal is obtained after coupon data information, and coupon data information is sent to long-range information-providing server, by server judge reward voucher whether effectively, the information such as whether be used, after having verified, the result is back to point-of-sale terminal.If the verification passes, point-of-sale terminal gives a discount or preferential processing.
These are only preferred embodiment of the present invention, in order to limit the present invention, within the spirit and principles in the present invention not all, any modification of doing, be equal to replacement, improvement etc., within all should being included in protection scope of the present invention.
Claims (10)
1. an information providing method, is characterized in that, comprises the steps:
Forwarding step, determines target information, and described target information is sent to long-range information-providing server;
The first receiving step, receives and shows the feedback information from described long-range information-providing server;
The second receiving step, receives user based on the determined demand of described feedback information;
Step is provided, the electronic information matching with described demand is provided by wireless network, or, the paper information matching with described demand printed.
2. information providing method according to claim 1, is characterized in that, in described forwarding step, described target information is:
The information that user directly inputs; Or
According to predefined rule, the information of asking for to described long-range information-providing server.
3. information providing method according to claim 1, is characterized in that,
In described forwarding step, described target information is for carrying out the associated information of obtaining according to user's complete operation content.
4. information providing method according to claim 1, is characterized in that,
In described forwarding step, described target information is by being determined according to user's complete operation time.
5. an information provider unit, is characterized in that, comprising:
Sending module, for determining target information, and is sent to long-range information-providing server by described target information;
The first receiver module, for receiving and showing the feedback information from described long-range information-providing server;
The second receiver module, for receiving user based on the determined demand of described feedback information;
Module is provided, for the electronic information matching with described demand is provided by wireless network, or, print the paper information matching with described demand.
6. information provider unit according to claim 5, is characterized in that, described target information is:
The information that user directly inputs; Or
According to predefined rule, the information of asking for to described long-range information-providing server.
7. information provider unit according to claim 6, is characterized in that,
In described sending module, described target information is for carrying out the associated information of obtaining according to user's complete operation content.
8. information provider unit according to claim 6, is characterized in that,
In described sending module, described target information is by being determined according to user's complete operation time.
9. a self-help service equipment, is characterized in that, comprising:
Central processing module, input module, first communication module, wireless communication module, display module and/or print module;
Described input module, first communication module, wireless communication module, display module and/or print module are connected respectively at described central processing module;
Described central processing module is for target information is sent to long-range information-providing server by described in described first communication module, and described display module user shows the feedback information from described long-range information-providing server; And, the demand that described central processing module also represents by described input module based on described feedback information and user, control described wireless communication module the electronic information matching with described demand is provided by wireless network, and/or, control described print module and print the paper information matching with described demand;
Wherein, described target information is determined by following at least one mode:
The information that A, user directly input;
B, according to predefined rule, regularly to described long-range information-providing server, ask for;
C, according to user's complete operation content, carry out the associated information of obtaining;
D, according to determined information of user's complete operation time.
10. a self-service system, is characterized in that, comprising:
Comprise and want the self-help service equipment as described in 9 as right, and, the information-providing server being connected with described self-help service apparatus remote data by network.
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Application publication date: 20140212 |