CN103313336A - Seamless switching method and equipment for business - Google Patents

Seamless switching method and equipment for business Download PDF

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Publication number
CN103313336A
CN103313336A CN2012100681600A CN201210068160A CN103313336A CN 103313336 A CN103313336 A CN 103313336A CN 2012100681600 A CN2012100681600 A CN 2012100681600A CN 201210068160 A CN201210068160 A CN 201210068160A CN 103313336 A CN103313336 A CN 103313336A
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state
old service
business
new business
service
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Chinese (zh)
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刘志文
舒畅
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ZTE Corp
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ZTE Corp
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Abstract

The embodiment of the invention provides a seamless switching method and equipment for the business, and is used for solving the problem that user calling can not be responded in the business switching process. The method comprises the following steps: setting the state of new preloaded business into the activation state; setting the state of the old business as the deactivating state; responding the newly-received user calling by the new business; when the old business finishes the response of the user calling operated on the old business, setting the state of the old business into the deactivation state, wherein the new business and the old business are the same type of business with at least one different function. Therefore, according to the method, the seamless switching operation of the business can be realized.

Description

A kind of method and apparatus of professional seamless switching
Technical field
The present invention relates to network communications technology field, relate in particular to a kind of method and apparatus of professional seamless switching.
Background technology
As shown in Figure 1, mainly comprise in the intelligent network business management system (SMS), service control point 15 (Service Control Point, SCP), service data point 13 (Service Data Point, SDP13) and database 14; Wherein:
SMS is mainly used in providing functions such as service access management, service management (as the online adding of business) and Service Data Management.SMS mainly comprises: be positioned at client SMAP 11 (Service Manage Access Point, SMAP), and be positioned at the minicomputer end service management point 12 (Service Manage Point, SMP); SMP12 and SMAP11 are linked to the intelligent network network by ICP/IP protocol.
In intelligent network, use the process of SMS system loads business as follows:
As shown in Figure 1, the user sends professional load request by the SMAP11 of client to the SMP12 that is arranged in minicomputer, SMP12 generates professional load instructions according to this business load request, and from database 14, obtain the corresponding business datum file of this business load instructions by SDP13, and be loaded on the SCP15; If load successfully, then store this business datum file; Get nowhere if load, SCP15 sends a warning message and failure cause to SMP12, and SMP12 deposits this warning information and failure cause in the database 14 in by SDP13.
After loading successfully, can be to the corresponding business realizing handover operation of this business load request, for example updating operation; In the time old service need being upgraded to the different new business of type identical version, can in the following way old service be upgraded to new business:
After old service was finished the response that operates in the customer call in this old service, the state of this old service was set to deactivation status and unloading, and old service this moment can't respond any one customer call; Then, finish load operation to new business according to above-mentioned loading method, and the state of this new business is set to state of activation, the customer call that uses the new business response newly to receive, and the customer call that newly receives is customer call received after old service is set to deactivation status.
The inventor finds, old service be set to deactivation status be set to new business state of activation during in, the customer call that newly receives namely can not operate in the old service, can not operate on the new business, namely the Any user in is during this period called out and all can't be obtained handling, and at this moment, the function that the response intelligent network business is called out is interrupted, after new business has been activated success, could handle the customer call that newly receives.
Summary of the invention
The embodiment of the invention provides a kind of method and apparatus of professional seamless switching, is used for solving the problem that can't respond customer call in the process of carrying out professional switching.
A kind of method of professional seamless switching, described method comprises:
The state of pre-loaded new business is set to state of activation;
The state of old service is set to just in deactivation status;
The customer call that uses described new business response newly to receive;
After described old service finished the response that operates in the customer call in the described old service, the state of described old service was set to deactivation status;
Described new business and described old service are the business of the same type with at least one difference in functionality.
A kind of equipment of professional seamless switching, described equipment comprises:
The unit is set, and the state that is used for pre-loaded new business is set to state of activation; The state of old service is set to just in deactivation status; After described old service finished the response that operates in the customer call in the described old service, the state of described old service was set to deactivation status;
Response unit is used for the customer call that uses described new business response newly to receive;
Described new business and described old service are the business of the same type with at least one difference in functionality.
When adopting the method that the embodiment of the invention provides, the new business that can in advance needs be switched loads, and the state of this new business is set to state of activation, namely bring into use new business that the new customer call that receives is responded from this moment, new customer call is customer call received after the state of new business is set to state of activation; When old service is not finished when operating in the response of the customer call in this old service, the state of this old service is set to just in deactivation status, namely do not use the new customer call of old service response this moment, but this old service still continues to handle the uncompleted customer call that operates in this old service, after old service is finished the response that operates in the customer call in this old service, the state of this old service is set to deactivation status, does not namely use this old service to respond any one new customer call; As seen, when the method that adopts the embodiment of the invention to provide, can finish the load operation to new business in advance, and activate this new business, when old service is set to just after deactivation status, can use the new customer call of this new business response, therefore, when handover operation is carried out in new old service, also can guarantee responding the customer call that newly receives.
Description of drawings
Fig. 1 is intelligent network infrastructure schematic diagram of the prior art;
The method flow schematic diagram of a kind of professional seamless switching that Fig. 2 provides for the embodiment of the invention;
The method flow schematic diagram of the professional seamless switching that Fig. 3 provides for the embodiment of the invention one;
The method flow schematic diagram of the professional seamless switching that Fig. 4 provides for the embodiment of the invention two;
The structural representation of the professional seamless switching equipment that Fig. 5 provides for the embodiment of the invention.
Embodiment
The embodiment of the invention provides a kind of method and apparatus of professional seamless switching, the new business that this method can be switched needs in advance loads, and the state of this new business is set to state of activation, namely bring into use new business that the new customer call that receives is responded from this moment, new customer call is customer call received after the state of new business is set to state of activation; When old service is not finished when operating in the response of the customer call in this old service, the state of this old service is set to just in deactivation status, namely do not use the new customer call of old service response this moment, but this old service still continues to handle the uncompleted customer call that operates in this old service, after old service is finished the response that operates in the customer call in this old service, the state of this old service is set to deactivation status, does not namely use this old service to respond any one new customer call; As seen, when the method that adopts the embodiment of the invention to provide, can finish the load operation to new business in advance, and activate this new business, when old service is set to just after deactivation status, can use the new customer call of this new business response, therefore, when handover operation is carried out in new old service, also can guarantee responding the customer call that newly receives.As shown in Figure 2, this method comprises:
Step 21, the state of pre-loaded new business is set to state of activation;
Step 22, the state of old service are set to just in deactivation status;
Step 23, the customer call that uses described new business response newly to receive;
Step 24, after described old service finished the response that operates in the customer call in the described old service, the state of described old service was set to deactivation status; Described new business and described old service are the business of the same type with at least one difference in functionality.
Preferable, the business of the same type of need use responds the customer call of same type, be that new business and old service are the business of the same type with at least one difference in functionality, for example, the service identification unanimity of new old service but version number's difference, therefore, before the state of pre-loaded new business is set to state of activation, further comprise:
Judge whether the described new business that receives is consistent with the service identification of described old service, and whether version number is different; At this moment, the state of described pre-loaded new business is set to state of activation and comprises:
In definite service identification unanimity and version number not simultaneously, the state of pre-loaded new business is set to state of activation.
Preferable, in order to guarantee to continue response user's calling, therefore, must guarantee that the new business that is in state of activation can normally move, at this moment, after the state of pre-loaded new business is set to state of activation, and just be set to before deactivation status, further to comprise at the state of old service:
Judge whether described new business can normally be moved; At this moment, the state of described old service is set to just comprise in deactivation status:
After definite described new business can normally be moved, the state of described old service was set to just in deactivation status.
Preferable, in carrying out the professional process of switching, the part old service may not finished operating in the response of the customer call in this old service, therefore, in handoff procedure in order to guarantee to make the customer call that has operated in the old service normally to be responded, at this moment, after definite described new business can normally be moved, and just be set to before deactivation status, further to comprise at the state of old service:
Judge whether described old service has been finished to operating in the response of the customer call in this old service; At this moment, the state of described old service is set to just comprise in deactivation status:
Do not finish when operating in the response of the customer call in the described old service when definite described old service, the state of described old service is set to just in deactivation status.
Preferable, for the burden of simplified apparatus, after the state of described old service is set to deactivation status, further comprise:
Unloaded state is the old service of deactivation status.
Below be introduced with specific embodiment:
Embodiment one:
As shown in Figure 3, the embodiment of the invention provides a kind of method of professional seamless switching, and need are loaded into the business datum of new business on the SCP according to prior art in advance when this method of execution; When professional state was deactivation status, this business can not respond customer call in this method; When state of user for just in deactivation status the time, this business can not respond new customer call, but can continue to finish the customer call that has responded; When state of user was state of activation, this business can respond user's calling; The new business that relates in the present embodiment and old service are the business of the same type with at least one difference in functionality, but two different business of the identical version of service identification for example; This method may further comprise the steps:
Step 31, the service identification of the service identification of the new business that the SMAP of client imports the user in the interface needs switch, the business release of new business number, old service, the business release of old service number are inserted in the professional switching table of database as a record;
Step 32, SMP regularly scans professional switching table, when having newly-generated record in determining professional switching table, generates professional handover information according to the content in this record, and this business handover information can be socket message;
Preferable, the form of professional handover information is as follows in this step:
The service identification of SMP message header+new business | the business release of new business number | the service identification of old service | the business release of old service number.
Step 33, SMP should send to SCP by the business handover information;
Step 34, SCP resolves the professional handover information that receives, and whether the service identification of judging the new business in this business handover information is identical with the service identification of old service, and whether the business release of the business release of new business number and old service is number inequality; Identical at definite service identification, and business release is when number inequality, execution in step 35, otherwise end operation;
Concrete, identical and version number can determine business new, that old service belongs to same type different editions, at this moment not simultaneously when service identification new, old service in this step, can use new business to replace the old service process user to call out, be about to old service and upgrade to new business.
Step 35, the state of SCP new business is set to state of activation, judges whether this new business can normally be moved; If can normally move, then execution in step 36; Otherwise execution in step 310;
Step 36, SCP judges whether the old service corresponding with this new business is finished operating in the response of the customer call in this old service, execution in step 37 when determining not finish response; Otherwise execution in step 38;
Step 37, the state of SCP old service just are set in deactivation status, and execution in step 38;
Preferable, in this step when professional state for just in deactivation status the time, this business can not respond the customer call that newly receives, but the user who has responded that can continue to respond exhales.
Preferable, in this step when the state of old service for just in deactivation status the time, the state of new business is state of activation, at this moment, can use new business that new customer call is responded when receiving new customer call.
Concrete, the customer call of new customer call for after the state of new business is set to state of activation, receiving.
Step 38, after SCP determined that response to customer call is finished in old service, the state of this old service was set to deactivation status;
Step 39, SCP unloaded state are the old service of deactivation status;
Step 310, the state of keeping old service is state of activation;
Preferable, when SCP determines that new business can not normally be moved, the operation result of new business and the reason that can not normally move being reported SMP and send failure information to the user, the information that SMP reports SCP by SDP deposits in the database so that subsequent query.
The new business preferable, that this method can pre-loaded a plurality of versions, the version that for example loads new business is V2.0, V3.0, V4.0 etc., after the user received failure information, the user also can select the new business of other versions.
Embodiment two:
As shown in Figure 4, at embodiment one, present embodiment two provides a kind of concrete professional seamless switching operation, be example with 300 intelligent network business, the business release of the current old service of using number is V1.0, and the business release of new business number is V2.0, and business new, that old service belongs to same type, be that service identification is identical, so this operation is old service to be upgraded to new business by professional seamless switching operation; New, old service in this method all are loaded on the SCP15 by SMAP11, SMP12, SDP13 and database 14 according to prior art, and had finished the load operation of new business before carrying out handover operation; Customer call A operates in business release number in the old service of V1.0 in the present embodiment; And customer call passes to service access control unit 42 among the SCP15 by signaling interface cell S IU41, and this service access control unit 42 is used for customer call is directed to corresponding service, and for example the corresponding business release of customer call A number is the business of V1.0; Detailed process is as follows:
Step 1., the interface input that the user provides by SMAP11 is new, the service identification of old service, and business release V1.0, V2.0; SMAP11 is inserted into the content of user input in the professional switching table in the database 14 as a record;
Step 2., SMP12 scans professional switching table every some cycles, be service identification according to new, the old service in the new record when determine producing new record, and business release V1.0, V2.0 generate professional handover information, this business handover information can be socket message;
Preferable, the form of professional handover information is as follows in this step:
The service identification of SMP12 message header+new business | the service identification of V2.0| old service | V1.0.
Step 3., SMP12 sends to SCP15 with this handover information;
Step 4., SCP15 resolves from the professional handover information that receives and makes new advances, the service identification of old service and business release number, and judges whether service identification new, old service identical, and whether the business release of new, old service number inequality; Identical at definite service identification, and business release is when number inequality, execution in step 5., otherwise end operation;
Concrete, identical and version number can determine business new, that old service belongs to same type different editions, at this moment not simultaneously when service identification new, old service in this step, can use new business to replace the old service process user to call out, the edition upgrading that is about to old service is V2.0.
Step 5., the state of SCP15 new business is set to state of activation, judges whether this new business can normally be moved; If can normally move, then execution in step 6.; Otherwise execution in step 10.;
Step 6., SCP15 judges whether business release number finishes response to customer call A for the old service of V1.0, and execution in step is 7. when determining not finish response; Otherwise execution in step 8.;
Step 7., the state of SCP15 old service is set to just in deactivation status;
Preferable, in this step when professional state for just in deactivation status the time, this business can not respond the customer call that newly receives, but can continue operating in this operational calling, for example customer call A responds.
Preferable, in this step when the state of old service for just in deactivation status the time, the state of new business is state of activation, at this moment, can use new business that new customer call is responded when receiving new customer call.
Concrete, the customer call of new customer call for after the state of new business is set to state of activation, receiving, for example customer call B and customer call C.
Step 8., after SCP15 determined that response to customer call A is finished in old service, the state of this old service was set to deactivation status;
Step 9., the SCP15 unloaded state is the old service of deactivation status, this moment, business release number formally rolled off the production line for the business of V1.0;
Step 10., the state of keeping old service is state of activation, then uses new business to respond when receiving new customer call B and customer call C;
Preferable, when SCP determines that new business can not normally be moved, the operation result of new business and the reason that can not normally move being reported SMP and send failure information to the user, the information that SMP reports SCP by SDP deposits in the database so that subsequent query.
The new business preferable, that this method can pre-loaded a plurality of versions, the version that for example loads new business is V2.0, V3.0, V4.0 etc., after the user received failure information, the user also can select the new business of other versions.
As shown in Figure 5, the embodiment of the invention provides a kind of equipment of professional seamless switching, and described equipment comprises:
Unit 51 is set, and the state that is used for pre-loaded new business is set to state of activation; The state of old service is set to just in deactivation status; After described old service finished the response that operates in the customer call in the described old service, the state of described old service was set to deactivation status.
Response unit 53 is used for the customer call that uses described new business response newly to receive; New business and old service are the business of the same type with at least one difference in functionality.
Described equipment also comprises:
Judging unit 52 judges whether the described new business that receives is consistent with the service identification of described old service, and whether version number is different.
The described unit 51 that arranges specifically is used for, and determines service identification unanimity and version number not simultaneously at described judging unit 52, and the state of pre-loaded new business is set to state of activation.
Described judging unit 52 also is used for:
Judge whether described new business can normally be moved.
The described unit 51 that arranges specifically is used for, and after described judging unit 52 determined that described new business can normally be moved, the state of described old service was set to just in deactivation status.
Described judging unit 52 also is used for:
Judge whether described old service has been finished to operating in the response of the customer call in the old service.
The described unit 51 that arranges specifically is used for, and determines that at described judging unit 52 described old services do not finish when operating in the response of the customer call in the described old service, and the state of described old service is set to just in deactivation status.
Described equipment also comprises:
Unloading unit 54, being used for unloaded state is the old service of deactivation status.
In sum, beneficial effect:
When adopting the method that the embodiment of the invention provides, the new business that can in advance needs be switched loads, and the state of this new business is set to state of activation, namely bring into use new business that the new customer call that receives is responded from this moment, new customer call is customer call received after the state of new business is set to state of activation; When old service is not finished when operating in the response of the customer call in this old service, the state of this old service is set to just in deactivation status, namely do not use the new customer call of old service response this moment, but this old service still continues to handle the uncompleted customer call that operates in this old service, after old service is finished the response that operates in the customer call in this old service, the state of this old service is set to deactivation status, does not namely use this old service to respond any one new customer call; As seen, when the method that adopts the embodiment of the invention to provide, can finish the load operation to new business in advance, and activate this new business, when old service is set to just after deactivation status, can use the new customer call of this new business response, therefore, when handover operation is carried out in new old service, also can guarantee responding the customer call that newly receives.
Preferable, when SCP determines that new business can not normally be moved, the operation result of new business and the reason that can not normally move being reported SMP and send failure information to the user, the information that SMP reports SCP by SDP deposits in the database so that subsequent query.
The new business preferable, that this method can pre-loaded a plurality of versions, the version that for example loads new business is V2.0, V3.0, V4.0 etc., after the user received failure information, the user also can select the new business of other versions.
Those skilled in the art should understand that embodiments of the invention can be provided as method, system or computer program.Therefore, the present invention can adopt complete hardware embodiment, complete software embodiment or in conjunction with the form of the embodiment of software and hardware aspect.And the present invention can adopt the form of the computer program of implementing in one or more computer-usable storage medium (including but not limited to magnetic disc store, CD-ROM, optical memory etc.) that wherein include computer usable program code.
The present invention is that reference is described according to flow chart and/or the block diagram of method, equipment (system) and the computer program of the embodiment of the invention.Should understand can be by the flow process in each flow process in computer program instructions realization flow figure and/or the block diagram and/or square frame and flow chart and/or the block diagram and/or the combination of square frame.Can provide these computer program instructions to the processor of all-purpose computer, special-purpose computer, Embedded Processor or other programmable data processing device to produce a machine, make the instruction of carrying out by the processor of computer or other programmable data processing device produce to be used for the device of the function that is implemented in flow process of flow chart or a plurality of flow process and/or square frame of block diagram or a plurality of square frame appointments.
These computer program instructions also can be stored in energy vectoring computer or the computer-readable memory of other programmable data processing device with ad hoc fashion work, make the instruction that is stored in this computer-readable memory produce the manufacture that comprises command device, this command device is implemented in the function of appointment in flow process of flow chart or a plurality of flow process and/or square frame of block diagram or a plurality of square frame.
These computer program instructions also can be loaded on computer or other programmable data processing device, make and carry out the sequence of operations step producing computer implemented processing at computer or other programmable devices, thereby be provided for being implemented in the step of the function of appointment in flow process of flow chart or a plurality of flow process and/or square frame of block diagram or a plurality of square frame in the instruction that computer or other programmable devices are carried out.
Although described the preferred embodiments of the present invention, in a single day those skilled in the art get the basic creative concept of cicada, then can make other change and modification to these embodiment.So claims are intended to all changes and the modification that are interpreted as comprising preferred embodiment and fall into the scope of the invention.
Obviously, those skilled in the art can carry out various changes and modification to the present invention and not break away from the spirit and scope of the present invention.Like this, if of the present invention these are revised and modification belongs within the scope of claim of the present invention and equivalent technologies thereof, then the present invention also is intended to comprise these changes and modification interior.

Claims (10)

1. the method for a professional seamless switching is characterized in that, described method comprises:
The state of pre-loaded new business is set to state of activation;
The state of old service is set to just in deactivation status;
The customer call that uses described new business response newly to receive;
After described old service finished the response that operates in the customer call in the described old service, the state of described old service was set to deactivation status;
Described new business and described old service are the business of the same type with at least one difference in functionality.
2. the method for claim 1 is characterized in that, before the state of pre-loaded new business is set to state of activation, further comprises:
Judge whether the described new business that receives is consistent with the service identification of described old service, and whether version number is different;
The state of described pre-loaded new business is set to state of activation and comprises:
In definite service identification unanimity and version number not simultaneously, the state of pre-loaded new business is set to state of activation.
3. the method for claim 1 is characterized in that, after the state of pre-loaded new business is set to state of activation, and just is set to further to comprise before deactivation status at the state of old service:
Judge whether described new business can normally be moved;
The state of described old service is set to just comprise in deactivation status:
After definite described new business can normally be moved, the state of described old service was set to just in deactivation status.
4. method as claimed in claim 3 is characterized in that, after definite described new business can normally be moved, and just is set to further to comprise before deactivation status at the state of old service:
Judge whether described old service has been finished to operating in the response of the customer call in the described old service;
The state of described old service is set to just comprise in deactivation status:
Do not finish when operating in the response of the customer call in the described old service when definite described old service, the state of described old service is set to just in deactivation status.
5. the method for claim 1 is characterized in that, after the state of described old service is set to deactivation status, further comprises:
Unloaded state is the old service of deactivation status.
6. the equipment of a professional seamless switching is characterized in that, described equipment comprises:
The unit is set, and the state that is used for pre-loaded new business is set to state of activation; The state of old service is set to just in deactivation status; After described old service finished the response that operates in the customer call in the described old service, the state of described old service was set to deactivation status;
Response unit is used for the customer call that uses described new business response newly to receive;
Described new business and described old service are the business of the same type with at least one difference in functionality.
7. equipment as claimed in claim 6 is characterized in that, described equipment also comprises:
Judging unit judges whether the described new business that receives is consistent with the service identification of described old service, and whether version number is different;
The described unit that arranges specifically is used for, and determines service identification unanimity and version number not simultaneously at described judging unit, and the state of pre-loaded new business is set to state of activation.
8. equipment as claimed in claim 7 is characterized in that, described judging unit also is used for:
Judge whether described new business can normally be moved;
The described unit that arranges specifically is used for, and after described judging unit determined that described new business can normally be moved, the state of described old service was set to just in deactivation status.
9. equipment as claimed in claim 8 is characterized in that, described judging unit also is used for:
Judge whether described old service has been finished to operating in the response of the customer call in the described old service;
The described unit that arranges specifically is used for, and determines that at described judging unit described old service do not finish when operating in the response of the customer call in the described old service, and the state of described old service is set to just in deactivation status.
10. equipment as claimed in claim 6 is characterized in that, described equipment also comprises:
Unloading unit, being used for unloaded state is the old service of deactivation status.
CN2012100681600A 2012-03-15 2012-03-15 Seamless switching method and equipment for business Pending CN103313336A (en)

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Application Number Priority Date Filing Date Title
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Citations (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN101022569A (en) * 2007-03-09 2007-08-22 华为技术有限公司 Online updating method and device
CN101102219A (en) * 2007-07-30 2008-01-09 华为技术有限公司 Software update system and software update method
CN101673205A (en) * 2009-09-28 2010-03-17 杭州华三通信技术有限公司 Interface board upgrading method and system

Patent Citations (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN101022569A (en) * 2007-03-09 2007-08-22 华为技术有限公司 Online updating method and device
CN101102219A (en) * 2007-07-30 2008-01-09 华为技术有限公司 Software update system and software update method
CN101673205A (en) * 2009-09-28 2010-03-17 杭州华三通信技术有限公司 Interface board upgrading method and system

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