CN103177025A - Recommendation method and device of answer information by information interactive question and answer system - Google Patents

Recommendation method and device of answer information by information interactive question and answer system Download PDF

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CN103177025A
CN103177025A CN2011104393538A CN201110439353A CN103177025A CN 103177025 A CN103177025 A CN 103177025A CN 2011104393538 A CN2011104393538 A CN 2011104393538A CN 201110439353 A CN201110439353 A CN 201110439353A CN 103177025 A CN103177025 A CN 103177025A
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information
answer
search results
recommendation
question
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CN103177025B (en
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姚登科
陈凯
李力召
冯小勇
谢玲
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Shenzhen Shiji Guangsu Information Technology Co Ltd
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Tencent Technology Shenzhen Co Ltd
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Abstract

The invention discloses a recommendation method and device of answer information by an information interactive question and answer system. The recommendation method includes the steps of submitting a search request to a search engine by a search module, displaying a search result by a search result displaying module, detecting a recommendation command of a user aiming at the search result by a first detection module, triggering a question information retrieval request module and submitting a question information retrieval request to the information interactive question and answer system after the recommendation command aiming at the search result is detected, wherein a search word is information of a recommended search result, displaying a retrieval result of question information returned by the information interactive question and answer system by a question information displaying module, detecting a recommendation command of the user aiming at the question information of the retrieval result by a second detection module, and triggering an information answer module to submit the answer information of the question information to the information interactive question and answer system after the recommendation command aiming at the question information is detected, wherein the recommended search result is used as the answer information of the question information. The recommendation method and device of the answer information by the information interactive question and answer system is capable of enabling data resources of the answer information in the information interactive question and answer system to be abundant.

Description

A kind of interacting Question-Answer infosystem is answered recommend method and the device of information
Technical field
The present invention relates to the internet information treatment technology, relate in particular to recommend method and device that a kind of interacting Question-Answer infosystem is answered information.
Background technology
Along with the development of Internet technology, network becomes the important sources of people's obtaining information gradually, particularly enters Web2.0 after the epoch in the internet, and the user is the viewer of web site contents, is also the fabricator of web site contents.
Along with the maturation gradually of Web2.0 internet, the platform that can allow the netizen carry out interaction, more and more welcomed by the people.At present, a kind of interacting Question-Answer platform of Internet-based communication has appearred in industry, this platform is a kind of internet information system that can allow the user carry out interaction, the user proposes the problem of oneself on the interacting Question-Answer platform, other users and expert can answer the problem that proposes, and the user also can answer the problem that other users propose certainly.Also have gopher on the interacting Question-Answer platform, the user can retrieve by this gopher enquirement and the associated answer oneself paid close attention on the interacting Question-Answer platform.In this instructions, for the answer information of various enquirements on the interacting Question-Answer platform, be called for short answer information.
Puing question at present the answer information source of information limited on the interacting Question-Answer platform, mainly contain two sources, is that the interacting Question-Answer platform passes through all kinds of energisation modes on the one hand, and the guiding user answers the enquirement on platform, becomes the important sources that the interacting Question-Answer platform is answered information; On the other hand, answer platform can provide special question and answer service by little customer service to an enterprise, large expert to an industry, as comparatively professional answer information.
Yet existing these two kinds of answer-modes all do not take full advantage of the existing magnanimity information in internet itself, cause the data resource of answer information of interacting Question-Answer infosystem less.
Summary of the invention
In view of this, fundamental purpose of the present invention is to provide a kind of interacting Question-Answer infosystem to answer recommend method and the device of information, with data resource abundant and that expansion interacting Question-Answer infosystem is answered information.
Technical scheme of the present invention is achieved in that
A kind of interacting Question-Answer infosystem is answered the recommend method of information, comprising:
Submit searching request to search engine, represent the Search Results that search engine returns;
Detect the user for the recommendation instruction of described Search Results, after the recommendation instruction that detects for Search Results, submit to the interacting Question-Answer infosystem and put question to information retrieval requests, this enquirement information retrieval requests comprises the information of the corresponding Search Results of recommending of described recommendation instruction; The result for retrieval that represents the enquirement information that the interacting Question-Answer infosystem returns;
Detect the user for the recommendation instruction of the enquirement information in described result for retrieval, after the recommendation instruction that detects for the information of enquirement, the Search Results of recommending is submitted to the interacting Question-Answer infosystem as the answer information of this enquirement information.
A kind of interacting Question-Answer infosystem is answered the recommendation apparatus of information, comprising:
Search module is used for submitting searching request to search engine;
Search Results represents module, is used for representing the Search Results that search engine returns;
First detection module for detection of the recommendation instruction of user for described Search Results, after the recommendation instruction that detects for Search Results, triggers and puts question to the information retrieval requests module;
Put question to the information retrieval requests module, be used for submitting the information of puing question to information retrieval requests, this enquirement information retrieval requests to comprise the corresponding Search Results of recommending of described recommendation instruction that described first detection module detects to the interacting Question-Answer infosystem;
Enquirement information represents module, is used for representing the result for retrieval of the enquirement information that the interacting Question-Answer infosystem returns;
The second detection module for detection of the recommendation instruction of user for the enquirement information in described result for retrieval, after the recommendation instruction that detects for the information of enquirement, triggers and answers information module;
Answer information module, the answer information of the enquirement information that the described recommendation instruction correspondence that the corresponding Search Results of recommending of described recommendation instruction that is used for that described first detection module is detected detects as described the second detection module is recommended is submitted to the interacting Question-Answer infosystem.
Compared with prior art, the present invention is the source that the interacting Question-Answer infosystem has been introduced a new answer information, it is search engine, search engine is according to certain strategy, uses specific computer program to search on the internet information, after information being organized and is processed, for the user provides retrieval service, information display that will be relevant to user search is to the user in the search site system.Search engine provides retrieval service for the user, and the user has clearer and more definite judgement to the quality of each Search Results, and is not only helpful to the Webpage search user for good Search Results, simultaneously also may be helpful to the user of interacting Question-Answer infosystem.Therefore, the invention provides for the recommended technology scheme of Webpage searching result to the interacting Question-Answer infosystem, in search results pages, for every Search Results, allow the user that the Search Results of high-quality is recommended.Thereby can make full use of internet existing magnanimity information itself, information offers the interacting Question-Answer infosystem as answer information to facilitate the user therefrom to select targetedly, for the interacting Question-Answer infosystem provides a kind of brand-new answer information source, enrich and expanded the data resource of the answer information of interacting Question-Answer infosystem.
Description of drawings
Fig. 1 is a kind of implementing procedure figure of the method for the invention;
Fig. 2 is the schematic diagram of a kind of result of page searching of the present invention;
Fig. 3 is the schematic diagram that a kind of result of page searching of the present invention adds enquirement information back page;
Fig. 4 is that a kind of result of page searching of the present invention adds the schematic diagram that answer information is submitted window to;
Fig. 5 is a kind of answer information display surface chart that after use the method for the invention, the interacting Question-Answer infosystem generates;
Fig. 6 is a kind of schematic diagram that interacting Question-Answer infosystem of the present invention is answered the recommendation apparatus of information.
Embodiment
The present invention is further described in more detail below in conjunction with drawings and the specific embodiments.
Technical scheme of the present invention is: a kind of interacting Question-Answer infosystem is answered the recommend method of information, comprising: submit searching request to search engine, represent the Search Results that search engine returns.Detect the user for the recommendation instruction of described Search Results, after the recommendation instruction that detects for Search Results, submit to the interacting Question-Answer infosystem and put question to information retrieval requests, this enquirement information retrieval requests comprises the information of the corresponding Search Results of recommending of described recommendation instruction; The result for retrieval that represents the enquirement information that the interacting Question-Answer infosystem returns.The result for retrieval of this enquirement information is exactly the relevant enquirement information that retrieves from the interacting Question-Answer infosystem take the information of the Search Results of described recommendation as term.Detect the recommendation instruction of the enquirement information in the result for retrieval that the user returns for described interacting Question-Answer infosystem, after the recommendation instruction that detects for the information of enquirement, the Search Results of recommending is submitted to the interacting Question-Answer infosystem as the answer information of this enquirement information.
Described detection user is specifically as follows for the recommendation instruction of Search Results: can show a recommendation button on the side of each Search Results, namely judge the recommendation instruction that detects for this Search Results when detecting after the user clicks the other recommendation button of a certain Search Results; Perhaps also can adopt other modes, for example can set in advance the shortcut of recommending for Search Results, the particular content of showing this Search Results after the user being detected to click a Search Results is namely judged the recommendation instruction that detects for this Search Results afterwards after the user being detected and press the recommendation shortcut of described Search Results.
The recommendation instruction of the enquirement information in the result for retrieval that same described detection user returns for described interacting Question-Answer infosystem specifically also can for: put question to the information side to represent corresponding recommendation button at each, and detect recommending the clicking operation of button, if the clicking operation of recommending button for detected, judge the recommendation instruction that enquirement information corresponding to this recommendation button detected; Perhaps also can adopt other modes, for example can set in advance the recommendation shortcut for the information of enquirement, the particular content of showing this enquirements information after the user being detected to click an enquirement information, i.e. judgement detects recommendation instruction for this enquirement information after the user being detected and press the recommendation shortcut of described enquirement information afterwards.
Fig. 1 is a kind of implementing procedure figure of the method for the invention.Referring to Fig. 1, method of the present invention can be carried out by the search site system, and this flow process mainly comprises:
Step 101, user pass through the search and webpage of client (as browser or other networking clients) access search station system, the inputted search keyword carries out the Webpage search retrieval, the search site system submits searching request to the web page search engine system, and this searching request comprises the searching key word that the user inputs.Suppose that searching key word herein is " htc g7 shortcoming ".
Described searching request is sent to the Search Results retrieval module in the web page search engine system, retrieves and return Search Results by this Search Results retrieval module.
Step 102, after receiving the Search Results that web page search engine is returned, this Search Results is presented on results page, and the side of each Search Results represents the recommendation button is arranged.Fig. 2 is the schematic diagram of a kind of result of page searching of the present invention, referring to Fig. 2, the summary and the related web site that mainly comprise the Search Results relevant to user's searching key word (being " htc g7 shortcoming " as the searching key word in figure) in described result of page searching link, representing on each Search Results side has corresponding recommendation button, as the recommendation button 202 of article one Search Results 201 correspondences.
Step 103, detect the recommendation instruction of the Search Results that the user returns for described web page search engine, judge namely whether the user clicks recommendation button corresponding to a certain Search Results side, and if it is execution in step 104, otherwise, process ends.
Step 104, suppose that present user has clicked the recommendation button 202 of article one Search Results 201 correspondences, judge the recommendation instruction that has detected for this article one Search Results 201, the relevant information that collect this Search Results 201 this moment, and submit the enquirement information retrieval requests of the information comprise this Search Results to the interacting Question-Answer infosystem.Enquirement information retrieval requests described herein comprises the information of the corresponding Search Results 201 of recommending of described recommendation instruction, the information of this Search Results 201 for example can be for the searching key word of user input as herein " htc g7 shortcoming ", and/or the keyword in these Search Results 201 contents.For the keyword in Search Results 201 contents, can adopt existing content keyword extracting method to extract collection from Search Results 201 contents.
Described enquirement information retrieval requests sends to the enquirement information searching module in the interacting Question-Answer infosystem, this enquirement information searching module is according to the enquirement information of storing in the keyword retrieval interacting Question-Answer infosystem that comprises in described enquirement information retrieval requests, and returns to result for retrieval.
Step 105, represent the enquirement information in the result for retrieval that the interacting Question-Answer infosystem returns, i.e. the enquirement information that arrives of interacting Question-Answer information system retrieves, and further represent recommendation button for this enquirement information on the side of each the enquirement information that represents.Fig. 3 is the schematic diagram that a kind of result of page searching of the present invention adds enquirement information back page.Referring to Fig. 3, in the present embodiment, represented a window 300 that represents specially the enquirement information that the interacting Question-Answer information system retrieves arrives, its this window be presented in result of page searching near the zone the Search Results of recommending 201, enquirement information wherein is exactly the enquirement information relevant to described Search Results 201, puing question to the information side to represent at each has corresponding recommendation button, puts question to the recommendation button 302 of information 301 correspondences as article one.
After the window 300 of showing the enquirement information that the interacting Question-Answer information system retrieves arrives, the user can select the enquirement information with recommendation Search Results 201 content matchings, and Search Results 201 is recommended to the interacting Question-Answer infosystem.
Step 106, detect the recommendation instruction of the enquirement information in the described result for retrieval that the user returns for described interacting Question-Answer infosystem, judge namely whether the user clicks recommendation button corresponding to a certain enquirement information side, if it is execution in step 107, otherwise, process ends.
Step 107, suppose that present user has clicked the recommendation button 302 that article one is putd question to information 301 correspondences, judge the recommendation instruction of puing question to information 301 for this article one to have been detected, the answer information that submit to the interacting Question-Answer infosystem with the Search Results 201 (being that Search Results 201 corresponding to recommendation instruction that detects described in step 104 is exactly the Search Results of recommending) of recommending as the answer information of this enquirement information 301 this moment is submitted module to.
, the content of described Search Results 201 directly can be submitted to the interacting Question-Answer infosystem herein, also can further generate an answer information and submit window to.Be that a kind of result of page searching of the present invention adds the schematic diagram that answer information is submitted window to as Fig. 4.Referring to Fig. 4, after the user clicks the other recommendation button 302 of the described enquirement information 301 of Fig. 3, automatically generate answer information at result of page searching and submit window 400 to, and comprise the main contents (for example comprising summary and the related web site link of this Search Results herein) of corresponding enquirement information 301, corresponding Search Results 201 at this window 400.After the submission instruction being detected, namely the user has clicked described submit button 401, or has used the submission shortcut, then the content of described Search Results 201 is submitted to the interacting Question-Answer infosystem as the answer information of enquirement information 301., whether can also be further show the anonymous information 402 of submitting to herein in described submission window, if the user selects anonymously submit to anonymously will submit to the content in window to submit to the interacting Question-Answer infosystem; Otherwise the prompting user logins the interacting Question-Answer infosystem, will submit to the content in window to submit to the interacting Question-Answer infosystem with the name of login account number again after logining successfully.
The answer information of described interacting Question-Answer infosystem submits to module after receiving described answer information, this answer information is added in the storage unit of described enquirement information 301 correspondences.When the user of interacting Question-Answer infosystem checks this enquirement information in the interacting Question-Answer infosystem, can represent described Search Results 201 in corresponding answer information.Fig. 5 is a kind of answer information display surface chart that after use the method for the invention, the interacting Question-Answer infosystem generates, referring to Fig. 5, for described enquirement information 301, the answer information that other users manually submit on the interacting Question-Answer infosystem, described Search Results 201 also is used as a kind of answer information and is presented in the interface.
Based on said method, the invention also discloses the recommendation apparatus that corresponding a kind of interacting Question-Answer infosystem is answered information, Fig. 6 is a kind of schematic diagram that interacting Question-Answer infosystem of the present invention is answered the recommendation apparatus of information.Referring to Fig. 6, this recommendation apparatus 600 can be arranged in the search site system, comprising:
Search module 601 is used for submitting searching request to search engine, and this searching request comprises the searching key word that the user inputs.Described searching request is sent to the Search Results retrieval module in the web page search engine system, retrieves and return Search Results by this Search Results retrieval module.
Search Results represents module 602, is used for representing the Search Results that search engine returns.
First detection module 603 for detection of the recommendation instruction of user for described Search Results, after the recommendation instruction that detects for Search Results, triggers following enquirement information retrieval requests module 604.
Put question to information retrieval requests module 604, be used for submitting the information of puing question to information retrieval requests, this enquirement information retrieval requests to comprise the corresponding Search Results of recommending of described recommendation instruction that described first detection module detects to the interacting Question-Answer infosystem.The information of described Search Results is specifically as follows: the searching key word in described searching request, and/or the keyword in this search result content.
Described enquirement information retrieval requests sends to the enquirement information searching module in the interacting Question-Answer infosystem, this enquirement information searching module is according to the enquirement information of storing in the keyword retrieval interacting Question-Answer infosystem that comprises in described enquirement information retrieval requests, and returns to result for retrieval.
Enquirement information represents module 605, is used for representing the result for retrieval of the enquirement information that the interacting Question-Answer infosystem returns.
The second detection module 606 for detection of the recommendation instruction of user for the enquirement information in described result for retrieval, after the recommendation instruction that detects for the information of enquirement, triggers following answer information module 607.
Answer information module 607, the answer information of the enquirement information that the described recommendation instruction correspondence that the corresponding Search Results of recommending of described recommendation instruction that is used for that described first detection module is detected detects as described the second detection module is recommended is submitted to the interacting Question-Answer infosystem.
The above is only preferred embodiment of the present invention, and is in order to limit the present invention, within the spirit and principles in the present invention not all, any modification of making, is equal to replacement, improvement etc., within all should being included in the scope of protection of the invention.

Claims (10)

1. the recommend method that the interacting Question-Answer infosystem is answered information, is characterized in that, comprising:
Submit searching request to search engine, represent the Search Results that search engine returns;
Detect the user for the recommendation instruction of described Search Results, after the recommendation instruction that detects for Search Results, submit to the interacting Question-Answer infosystem and put question to information retrieval requests, this enquirement information retrieval requests comprises the information of the corresponding Search Results of recommending of described recommendation instruction; The result for retrieval that represents the enquirement information that the interacting Question-Answer infosystem returns;
Detect the user for the recommendation instruction of the enquirement information in described result for retrieval, after the recommendation instruction that detects for the information of enquirement, the Search Results of recommending is submitted to the interacting Question-Answer infosystem as the answer information of this enquirement information.
2. method according to claim 1, is characterized in that, the information of the described Search Results that comprises in described enquirement information retrieval requests is specially: the searching key word in described searching request, and/or the keyword in this search result content.
3. method according to claim 1, is characterized in that,
After detecting for the recommendation instruction of puing question to information, further comprise: generate answer information and submit window to, comprise the main contents of the Search Results of enquirement information corresponding to described recommendation instruction, described recommendation at this submission window;
After the submission instruction that this submission window detected, then will submit to the content in window to submit to the interacting Question-Answer infosystem.
4. method according to claim 3, it is characterized in that, the method further comprises: whether show the anonymous information of submitting in described submission window, if the user selects anonymously submit to anonymously will submit to the content in window to submit to the interacting Question-Answer infosystem; Otherwise the prompting user logins the interacting Question-Answer infosystem, will submit to the content in window to submit to the interacting Question-Answer infosystem with the name of login account number again after logining successfully.
5. method according to claim 1, it is characterized in that, described detection user for the concrete grammar of the recommendation instruction of Search Results is: represent corresponding recommendation button on each Search Results side, and detect recommending the clicking operation of button, if detect for the clicking operation of recommending button, judge the recommendation instruction that Search Results corresponding to this recommendation button detected.
6. method according to claim 1, it is characterized in that, described detection user for the concrete grammar of the recommendation instruction of Search Results is: set in advance the shortcut of recommending for Search Results, the particular content of showing this Search Results after the user being detected to click Search Results is namely judged the recommendation instruction that detects for this Search Results afterwards after the user being detected and press the recommendation shortcut of described Search Results.
7. method according to claim 1, it is characterized in that, described detection user for the concrete grammar of the recommendation instruction of the enquirement information in described result for retrieval is: put question to the information side to represent corresponding recommendation button at each, and detect recommending the clicking operation of button, if detect for the clicking operation of recommending button, judge the recommendation instruction that enquirement information corresponding to this recommendation button detected.
8. method according to claim 1, it is characterized in that, described detection user for the concrete grammar of the recommendation instruction of the enquirement information in described result for retrieval is: set in advance the recommendation shortcut for the information of enquirement, the particular content of showing this enquirements information after the user being detected to click enquirement information, i.e. judgement detects recommendation instruction for this enquirement information after the user being detected and press the recommendation shortcut of described enquirement information afterwards.
9. the recommendation apparatus that the interacting Question-Answer infosystem is answered information, is characterized in that, comprising:
Search module is used for submitting searching request to search engine;
Search Results represents module, is used for representing the Search Results that search engine returns;
First detection module for detection of the recommendation instruction of user for described Search Results, after the recommendation instruction that detects for Search Results, triggers and puts question to the information retrieval requests module;
Put question to the information retrieval requests module, be used for submitting the information of puing question to information retrieval requests, this enquirement information retrieval requests to comprise the corresponding Search Results of recommending of described recommendation instruction that described first detection module detects to the interacting Question-Answer infosystem;
Enquirement information represents module, is used for representing the result for retrieval of the enquirement information that the interacting Question-Answer infosystem returns;
The second detection module for detection of the recommendation instruction of user for the enquirement information in described result for retrieval, after the recommendation instruction that detects for the information of enquirement, triggers and answers information module;
Answer information module, the answer information of the enquirement information that the described recommendation instruction correspondence that the corresponding Search Results of recommending of described recommendation instruction that is used for that described first detection module is detected detects as described the second detection module is recommended is submitted to the interacting Question-Answer infosystem.
10. device according to claim 9, is characterized in that, the information of the described Search Results that comprises in described enquirement information retrieval requests is specially: the searching key word in described searching request, and/or the keyword in this search result content.
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