Summary of the invention
In order to meet above-mentioned new demand, the invention provides a kind of multiple enterprises cloud folder arrangement towards common Client end and information interacting method, enterprise releases news with cloud file form, enterprise customer carries out information interaction by access cloud file with enterprise, can share cloud file between multiple enterprises, the cloud file that certain enterprise also can open oneself to other enterprises releases news wherein for other enterprises.By using the method, enterprise administrator can manage in conjunction with the organized enterprise of self enterprise demand is content distributed, enterprise customer also can more easily, the purposive content browsing to more multiple enterprises and issue, obtain more interactive information more easily, sharing of information resources can be realized between enterprise, meanwhile, enterprise and enterprise customer can also understand the various record of generation in business use and carry out statistical analysis.
The technical solution adopted in the present invention is:
A kind of multiple enterprises cloud folder arrangement towards common Client end and information interacting method, comprise: step a, enterprise A creates on enterprise's cloud platform, editor's enterprise client cloud file, management/the access rights of cloud file are set, setting unit or all cloud file are open to other enterprises, information and service that oneself enterprise provides for enterprise customer is issued in cloud file, described cloud file refers to the class directory type storage object be stored on enterprise's cloud platform, for holding the information and service that enterprise provides for enterprise customer; Step b, enterprise B views the enterprise A cloud file open to other enterprises by the enterprise client of this enterprise, and issues information and service that oneself enterprise provides for enterprise customer wherein, and arranges access rights; Step c, enterprise A are issued by enterprise cloud platform and are under the jurisdiction of its cloud file under one's name and content thereof to enterprise customer's client; Steps d, enterprise customer, by enterprise customer's client-access enterprise A cloud file under one's name, carries out information interaction with enterprise A and/or enterprise B.
Service provider can also issue the shared cloud file shared multiple enterprise on enterprise's cloud platform, and each shared cloud file is set respectively which enterprise is opened, obtain and issued its information provided for enterprise customer and service by the enterprise of open authority corresponding sharing in cloud file, the information in same shared cloud file and service are by clicking rate seniority among brothers and sisters.To the operation of this shared cloud file with last technical scheme.Further, this technical scheme can independently exist, and also can exist with last technical scheme simultaneously.
The present invention can obtain following technique effect:
By using the method, can by administrative staff's specification of multiple enterprise, rationally, management be easily published to the content of enterprise customer's client.Therefore enterprise administrator can be facilitated to define the access rights of different cloud file, the audient of different cloud file, solve multiple enterprise by share same client just can simultaneously for enterprises information interchange, enterprise externally market, corporate member's customer service etc. provides many-sided information interaction service, contribute to degree of depth service and precision marketing, effectively reduce the threshold that enterprise enters cell-phone customer terminal field.
Be provided with the step that operator's account is charged to enterprise, the unified charging to enterprise can be realized, avoid the extra charge burden increasing enterprise customer, be conducive to enterprise to the centralized control of this cost and overall management.
Be provided with the inspection step that carrier side examination & verification cloud file is content distributed, for integrate the information security of enterprise-level client, information norm, client user rights and interests give effective guarantee.
Be provided with the step of cloud file access behavioral statistics, the statistical analysis of business to business user behavior can present in units of cloud file, there more have to be structural, more convenient, and be conducive to providing sufficient foundation for enterprise carries out the excavation of the follow-up data such as client traffic development, the analysis of cloud file usage behavior.
By arranging shared cloud file, or by the mode that an enterprise own cloud file of an open part releases news wherein to allow other enterprises and serves, same enterprise customer can set up with many enterprises easily simultaneously contact, carries out information interaction, obtains respective service, facilitate enterprise customer on the one hand, on the other hand due to the relevant information of enterprise customer can be shared between many enterprises to a certain extent, greatly facilitate the expansion of the customer group of enterprise.
Embodiment
The invention provides a kind of multiple enterprises cloud folder arrangement towards common Client end and information interacting method, this method provide the united information deployment way based on cloud file form of multiple enterprises in the face of common enterprise customer, also be a kind of by enterprise paid simultaneously, towards the Content Management of mobile Internet terminal, terminal access and enterprise obtain the method for interactive information, by under basic capacity framework mutual between Conventional enterprise user and enterprise, increase contents norm management, file decentralized management, access rights managerial ability and interactive information service ability, cartel manages the realization that releases news.
The method is that the cooperatively interacting of client-side management service module, information interaction service module and service operation service module by arranging on enterprise's cloud platform realizes.Wherein, the calculating unit that described client-side management service module forms primarily of ALARA Principle and the multiple stage computer of relevant information that stores enterprise client is formed.Enterprise can create enterprise client cloud file by various office terminal, allocation manager authority, allocation of access rights carry out unified management to the information and service that are published to enterprise customer's client.Described information interaction service module primarily of for generate, store actual interactive information and built-in control of authority, content generates, the computer of the abilities such as information pushing and corresponding gateway composition, be mainly used in supporting that mobile Internet and mobile terminal are (as mobile phone, the information consolidation of note PAD) and/or WAP is interactive, described gateway is as the external information interface of computer, the synchronous of the transmission/WAP content of SMS can be realized by note/WAP gateway, mobile Internet IAD can be passed through, the corresponding cloud folder content stored in the computer of the mobile terminal enabling to have function of surfing the Net by this module of links and accesses, for the support of whole system Internet service, various described gateway can adopt the gateway of the concrete corresponding function under prior art condition.
In order to avoid obscuring, the client that enterprise uses is called enterprise client, the client that enterprise customer uses is called enterprise customer's client.Two kinds of clients are based on same set of application software, and just respective authority is not quite similar with the operation that will perform.Client and client place terminal are configured to the medium of interactive information between enterprise (or enterprise customer) and client-side management service module jointly.So-called enterprise customer had both comprised enterprises user and had also comprised enterprise external user.
As shown in Figure 1, 2, a kind of multiple enterprises cloud folder arrangement towards common enterprise customer's client and information interacting method comprise the following steps (only jointly participating in cloud folder arrangement for A and B Liang Jia enterprise to be described):
Step 1, multiple enterprise carries out registering and opening an account, aptitude checking request is sent to service operation service module, service operation service module carries out aptitude checking to these enterprises, examination & verification is managed and trade classification each company information by rear, and returning to enterprise client the notice that aptitude checking passes through, these classified informations will be presented in enterprise customer's client.
Step 2, enterprises end keeper utilizes client-side management service module to create, (described cloud file refers to the class directory type storage object be stored on enterprise's cloud platform to editor's cloud file, for holding the information and service that enterprise provides for enterprise customer, its information content represents with folder icon or other form icon modes, and corresponding cloud service information space, to the corresponding support of its content and management all adopt provided by high in the clouds information display, issue, propelling movement and way to manage.), administration authority and/or the access rights of cloud file are set, in cloud file, issue information and service (not shown) that oneself enterprise provides for enterprise customer;
It is open to other enterprises that certain enterprise (as enterprise A) arranges its part or all of cloud file under one's name; Opening can be divided into free and charge two kinds of patterns, arranges successfully, enterprise can the client of oneself view corresponding cloud file title, buy the amount of money and user's visit capacity, whether other enterprises can balance according to price and visit capacity size and buy.
Step 3, other enterprises (as enterprise B) can view enterprise A to the cloud file of other enterprises opening (in fact by the enterprise client of this enterprise, if its respective cloud file is also set to open to the outside world by the enterprise except enterprise A, the cloud file that these have opened also can be viewed by other enterprises).For the opening of free mode, enterprise B directly can issue the information and service that this enterprise provides for enterprise customer in opened cloud file, access rights (can be for bought cloud file, also can be the operation carried out for its lower new sub-cloud file created) are set; For the opening of charging mode, enterprise B needs first to buy to enterprise A the cloud file opened, then in bought cloud file, issue information and the service of this enterprise.When enterprise B performs and buys, in the billing account of enterprise B, will the corresponding amount of money be deducted in the billing accounts of enterprise A.
Step 4, enterprise issues (such as in cloud file, no matter that enterprise A issues in the cloud file of oneself or enterprise B is issued in the cloud file that enterprise A is open to other enterprises) information and service, all will through content distributed auditing flow before these contents are distributed to enterprise customer's client: enterprise submits to service operation service module by the content of the cloud file that client-side management service module will be issued, service operation service module examination & verification cloud folder content is to guarantee that it belongs to regular businessService information, if content auditing does not pass through, then return client-side management service module, require that the enterprise releasing news and serve rectifies and improves, if content auditing passes through, then return client-side management service module examination & verification pass through inform cloud file owned enterprise.In the present embodiment, the information issued for enterprise B and service, if examination & verification is passed through, notice issues enterprise A.
Enterprise A, B can issue or upgrade at any time (be equivalent to one new issue) information and service, then can trigger cloud folder content auditing flow at any time; If enterprise does not release news and serves in cloud file, then do not trigger above-mentioned cloud folder content auditing flow.
Step 5, (1) cloud file owned enterprise (as enterprise A) sends cloud file by client-side management service module to service operation service module and issues request; (2) described service operation service module carries out billing operation (this step is optional step, if without the need to carrying out billing operation, directly starts the synchronous flow process of cloud folder information) to the cloud file that described client-side management service module is submitted to request of issuing; (3) if charging is unsuccessful, described service operation service module is informed that described client-side management service module notice enterprise carries out supplementing with money and is restarted cloud file issue flow process; If charging success, then notify that described information interaction service module starts the synchronous flow process of cloud folder information.
Step 6, enters the synchronous flow process of described cloud folder information: the corporate client client information of described information interaction service module belonging to the cloud file that will issue, generating recommendations mount message, and is pushed to enterprise UE terminal by operator's mobile communication ability; Enterprise customer obtains corresponding prompting according to current enterprise customer's client installation situation and cloud file situation and completes synchronously, for the terminal of not yet installing enterprise customer's client, what push is that enterprise customer's client recommends installation addresses, enterprise customer is by described recommendation installation addresses installation enterprises subscription client, also can directly access connection content, after successful installation, cloud file is exactly what be new; For the terminal of installation enterprises subscription client, what push is the notice of the content update of cloud file and upgrades and the event entrance that do not upgrade, client can be sorted out according to cloud file, there is renewal in the content in certain file of prompting user, enterprise customer selects the content upgrading or do not upgrade cloud file, such one side considers the convenience that client uses, and also allows terminal client have the right to choose whether upgrading cloud folder content.Select to upgrade, enterprise customer is by accessing the more fresh content in corresponding cloud file this file of acquisition progressively; After synchronous success, the content of preserving original cloud file is historical record.
Step 7, enter cloud file access authentication flow process: (1) enterprise customer browses cloud file that enterprise A issues or direct search key search cloud file, by clicking containing enterprise A or cloud file that enterprise B released news and served to described information interaction service module transmission cloud folder content access message bag; (2) described information interaction service module obtains the identifying information (as being log in phone number) of described enterprise customer and the cloud folder information of this enterprise customer access, and read the access authority information of this enterprise customer to this cloud file to described client-side management service module, judge whether described enterprise customer has permission this cloud folder content of access; (3) described information interaction service module passes through the access request of obtained access authority information to described enterprise customer and processes, if do not allow access, send lack of competence access response to described enterprise customer's client, if allow access, start cloud folder content and represent flow process.
Described access authority information not only can comprise the information whether enterprise customer has the authority of certain cloud file of access, different enterprise customer can also be comprised to the access mode information of each cloud file and the information which operation can be carried out each cloud file, this access authority information is configured by described client-side management service module, be the enterprise customer of cloud file cloud file corresponding to Internet access identifying information between mapping relation information.
No matter whether described enterprise customer has corresponding access rights, and described information interaction service module all can send cloud file Visitor Logs to described client-side management service module, records all results for enterprise's cloud portfolio operations.
Described information interaction service module recording needle, to all operations of cloud file and service and result, has at practice level the content that in two, emphasis is considered: the handling process for distinct interaction type and the interaction data based on cloud file are added up.
The described handling process for distinct interaction type is the ability of most bright spot after the multiple mobile network service ability of fusion.Mutual form can comprise: the multiple abilities such as note/rich media information/multimedia message, WAP, running fix.Based on various interactive form, the mutual change of mobile message abundanter.
The described interaction data based on cloud file statistics is to provide the method that enterprise and terminal use understand structurized client traffic service condition.Just in view of the diversity of information interaction approach, point cloud file successively single-stage/multistage data statistics can allow more intuitively, more targetedly enterprise understand the demand of terminal use, more planned renewal client content, the service of user's secondary is provided.
Step 8, enter cloud folder content and represent flow process: described information interaction service module obtains the information of each enterprise (comprising enterprise A and B) from described client-side management service module, and carry out adaptive typesetting according to the content of end message to the different cloud file that each enterprise issues of different interactive service types and described enterprise customer's client, the interactive information delivery of content that the terminal generating applicable described enterprise customer or enterprise customer's use is browsed is to enterprise customer's client.
Step 9, client-access enterprise interaction information, the information interaction type that information interaction service module is corresponding according to client service configuration cloud file, trigger respective action, recording interactive result, and notify enterprise and client, detailed process is: (1) described enterprise customer checks described cloud file, select the interactive service in cloud file, write request service content and the information interaction request submitted information interaction request to described information interaction service module or submit to enterprise to customize directly to described information interaction service module; (2) described information interaction service module obtains described information interaction request, corresponding service action is triggered according to predefined information interaction COS, comprising obtaining from described client-side management service module from the necessary data of enterprise customer's client and providing described necessary data to described enterprise client, and return the obtained data from enterprise to enterprise customer's client; (3) described information interaction service module is to the synchronous whole described information interaction request of described client-side management service module and interactive service result.No matter carrying out is the information interaction service of which kind of type, and described information interaction service module all can to described client-side management service module synchronous interaction request and interaction results to record all business datums of carrying out based on cloud file.
Step 10, if information interaction type is charge, information interaction service module initiates the accounting request for enterprise and/or enterprise customer to service operation service module, service operation service completes corresponding charging, detailed process is: (1) described information interaction service module judges the service charging type that described information interaction request is corresponding, if chargeable service then initiates the accounting request for enterprise and/or enterprise customer to described service operation service module; (2) if for the accounting request of enterprise, corresponding to the content that described service operation service module judges cloud file, enterprise (such as, the content that enterprise B is issued in the cloud file open to other enterprises of enterprise A, its corresponding enterprise is enterprise B) the remaining sum of account whether enough complete expense needed for this information interaction, if Sorry, your ticket has not enough value, it is supplemented with money then to notify corresponding enterprise requirements by described client-side management service module, if remaining sum enough, carries out corresponding charging and to go forward side by side line item; If for the accounting request of enterprise customer, described service operation service module carries out billing operation to the account of corresponding enterprise customer, and charging is unsuccessful, stops current information interaction request.
Increase the ability helping enterprise To enterprises user charge, enterprise can be facilitated to carry out secondary marketing when servicemember, such as: access to need when some comprises important, valuable cloud file to enterprise customer carry out based in due order, the billing needs of the form such as monthly payment.Service operation service can provide mobile payment ability in mating information interactive service module, pushes one comprise service chaining enterprise customer directly can be paid to enterprise by mobile payment ability when enterprise customer accesses this type of cloud file to user.User can complete payment easily, important cloud file is accessed in continuation, enterprise also can complete secondary marketing easily.
Described service operation service module carries out charging to enterprise, is to utilize operator's mobile communication accounting capabilities, encapsulates out the ability that is convenient to enterprise's payment.The operator of phone number ownership directly by the mode of enterprise's charging phone number, can be selected freely by enterprise.Enterprise client cloud folder management process, enterprise customer access the expense produced in cloud folder information reciprocal process and can deduct from charging phone number easily, avoid the not convenience needed by the transfer of Third-party payment platform.
Described client terminal can be desktop computer, notebook, net book, also can be the multiple mobile terminal devices such as mobile phone, PAD.Adopt the deployment of the above-mentioned customer end contents based on cloud file mode, client-access authentication, carry out information interaction interaction, again by the mode of enterprise paid with enterprise, can allow enterprise client administrative staff more specification, more easily management enterprise customer end contents, enterprise can be facilitated to issue different content for different user colony, enterprise can be facilitated directly to carry out following the tracks of and providing information service accurately in a client, avoid that customer service specific aim is strong, client response situation not in time.
Enterprise client supervisory packet contains the management of several important content, respectively: interactive service management in the basic management of cloud file, cloud file, the rights management of cloud folder management, the management of cloud file access rights and the management of cloud file charge mode.
Cloud file interactive service management is that an enterprise can the content area of flexible expansion, can be completed such as by mobile interaction capabilities: client registers, member draws a lottery, data sheet is inquired about, survey, suggestion feedback, data download etc.Miscellaneous service in industry can be put into cloud file in the mode of certain information interaction by enterprise, allows enterprise staff, corporate client etc. can be carried out the information interaction enriched by the pattern of mobile phone terminal access cloud file.
The rights management of cloud folder management provides enterprise customer for client traffic longitudinal direction, ability extending transversely.Enterprise can serve dissimilar user group by management enterprise customer end contents again; by defining the access rights of different cloud file, dissimilar user can only browse to the cloud file that oneself authority can be seen and then the content protected in cloud file.Meanwhile, enterprise also can divide cloud file authority by conglomerate, department etc., realizes the enterprise client Content Management system based on intra-company's organizational structure.
The management of cloud file charge mode provides the business model enjoying service based on enterprise paid, enterprise customer.
Above technical scheme can be optimized further:
In described step 2, while the decentralized management of cloud file, the examination & verification assembly for fraction cloud file can also be increased.There is the cooperation enterprise of these assemblies can further while intra-company's longitudinal direction/transverse distribution cloud file authority, improved the inside supervision of antithetical phrase enterprise, department's cloud folder content and use procedure.
In described step 5, the charge mode of billing operation can also further be expanded with the demand adapting to dissimilar enterprise.Such as: carry out ladder charging by the size issuing content in cloud file, carry out charging etc. by final cloud file service condition.
Secondary key authentication can also be increased before cloud folder content represents, be mainly used in carrying out secondary-confirmation when corporate client end subscriber accesses some confidential rank high cloud file, strengthen the fail safe of enterprise client content further.
Secondary key is specific to each enterprise customer, and the generating mode of key can provide two kinds.First kind of way, enterprise utilizes client-side management service module automatically to generate a random key for each enterprise customer, then by mobile communication ability, key is sent to user mobile phone with while buyun folder content information to enterprise customer.The second way, can arrange self-defining secondary key in its enterprise customer's client when enterprise customer accesses first, and key can carry out record by the message synchronization of encryption to client-side management service module.
In addition, service provider can also issue by described service operation service module the shared cloud file shared multiple enterprise, and each shared cloud file is set respectively which enterprise is opened, obtain and issued its information provided for enterprise customer and service by the enterprise of open authority corresponding sharing in cloud file, the information in same shared cloud file and service are by clicking rate seniority among brothers and sisters.Enterprise customer carries out information interaction with multiple enterprise easily by accessing these shared cloud files, enjoys the service of many enterprises.Enterprise can create sub-cloud file in shared cloud file, and issue its information and service wherein, the establishment of enterprise's antithetical phrase cloud file, editor and management process, content distributed auditing flow, charging flow before issue, the synchronous flow process of cloud folder information, cloud file access authentication flow process, cloud folder content represents flow process, and enterprise customer and enterprise's information interaction process and information interaction charging process can adopt the step 2,4,5,6,7,8,9 and 10 in above-described embodiment respectively.
The present invention makes full use of the enterprise client Content Management based on cloud file mode, the note of mobile terminal or WAP function and mobile terminal Internet access, the examination & verification billing function of enterprise's cloud platform management and control and service operation platform, realize multifaceted customer end contents way to manage, organically combine with traditional enterprise interaction mode, effectively improve the information service management ability of enterprise, enterprise client content issue capability, membership service, the external information flow efficiency of precision marketing ability and enterprises information flow and enterprise, also reduce cost and the content risks management and control of enterprise client management simultaneously.Particularly further promote the information resources share of enterprise, be conducive to expanding the customer group of enterprise, also make enterprise customer obtain abundant in content information interaction from more multiple enterprises and service more easily.