CN103136861A - ATM (Automatic Teller Machine)-based user operation detection method and device - Google Patents
ATM (Automatic Teller Machine)-based user operation detection method and device Download PDFInfo
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- CN103136861A CN103136861A CN2013100299447A CN201310029944A CN103136861A CN 103136861 A CN103136861 A CN 103136861A CN 2013100299447 A CN2013100299447 A CN 2013100299447A CN 201310029944 A CN201310029944 A CN 201310029944A CN 103136861 A CN103136861 A CN 103136861A
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Abstract
The invention provides an ATM-based user operation detection method and an ATM-based user operation detection device. The ATM-based user operation detection method includes that utilizing an infrared detection device on the ATM to detect in real time whether a user leaves the ATM, judging whether the user forgets to take a bank card or cash when the infrared detection device detects that the user leaves the ATM, and alarming to prompt the user to return and take the bank card or the cash if the user forgets to take the bank card or the cash. The ATM-based user operation detection method and the ATM-based user operation detection device can prompt the user forgetting to take the bank card or the cash to return and take the bank card or the cash by shooting a video of the user so that the safety of the user using the bank card is improved.
Description
Technical field
The invention relates to the atm device infrared detection technique, particularly operate detection method and device about a kind of user based on ATM.
Background technology
Along with the development of banking and the restriction of cabinet dough figurine power quantity growth less, increasing business progressively shifts to Possums such as ATM, CDM, operation due to Possum, the situations such as some human errors, equipment failure can occur in client in operation, and particularly human error happens occasionally.For this situation, consider how to stop client's misoperation, the information and the data that protect safely and effectively the client are just extremely important.At present ATM withdraws the money and just inputs password by card and operate, and well bank card is not taked effective safeguard measure.The client often occuring when ATM withdraws the money, forgets card taking or cash after taking money, and, forget in certain hour and take away if be stuck in, will be gulped down by ATM, this all will bring very large economic loss and inconvenience to the client.
Summary of the invention
The invention provides a kind of user based on ATM and operate detection method and device, point out the user who forgets card taking or enchashment to return by the image of taking the user and carry out card taking or enchashment operation, improve the security of bank card operation.
To achieve these goals, the invention provides a kind of user based on ATM and operate detection method, the method comprises: utilize the infrared detector real-time detection user on ATM whether to leave ATM; Leave ATM when described infrared detector detects the user, judge whether the user forgets to take bank card or cash away; Take bank card or cash away if the user forgets, carry out alarm operation, return with the prompting user and carry out card taking or enchashment operation.
Further, after carrying out alarm operation, carry out card taking or enchashment operation if the user returns in the given time, provide card taking or enchashment operation interface to the user, the prompting user inputs bank card number and password successively.
Further, after carrying out alarm operation, do not carry out card taking or enchashment operation if the user returns in the given time, carry out gulping down card or gulping down existing operation.
Further, utilize the infrared detector real-time detection user on ATM whether to leave ATM, comprising: utilize the distance of infrared detector real-time detection user on ATM and described ATM whether over 0.5 meter.
Further, described predetermined time was 10 seconds.
To achieve these goals, the invention provides a kind of user based on ATM and operate sniffer, should operate sniffer based on the user of ATM and comprise: position detection unit is used for utilizing the infrared detector real-time detection user on ATM whether to leave ATM; The operation judges unit leaves ATM when described infrared detector detects the user, takes bank card or cash away for judging whether the user forgets; Alarm unit is taken bank card or cash away if the user forgets, is used for carrying out alarm operation, returns with the prompting user and carries out card taking or enchashment operation.
Further, described device also comprises: the interface display unit, after carrying out alarm operation, carry out card taking or enchashment operation if the user returns in the given time, be used for providing card taking or enchashment operation interface to the user, the prompting user inputs bank card number and password successively.
Further, described device also comprises: protected location, and after carrying out alarm operation, if returning in the given time, the user do not carry out card taking or enchashment operation, be used for carrying out gulping down card or gulping down existing operation.
Further, the standard of utilizing infrared detector detecting user on ATM whether to leave ATM when described position detection unit is: whether the distance of user and described ATM is over 0.5 meter.
Further, described predetermined time was 10 seconds.
The beneficial effect of the embodiment of the present invention is, by the present invention, can forget that the user of card taking or enchashment returns by the image prompting of taking the user and carry out card taking or enchashment operation, improved the security that the user uses bank card.
Description of drawings
In order to be illustrated more clearly in the embodiment of the present invention or technical scheme of the prior art, the below will do to introduce simply to the accompanying drawing of required use in embodiment or description of the Prior Art, apparently, accompanying drawing in the following describes is only some embodiments of the present invention, for those of ordinary skills, under the prerequisite of not paying creative work, can also obtain according to these accompanying drawings other accompanying drawing.
Fig. 1 is that the user based on ATM of the embodiment of the present invention operates the detection method process flow diagram;
Fig. 2 is the position view of embodiment of the present invention infrared probe;
Fig. 3 inputs the operation interface schematic diagram of bank card number and password successively when being embodiment of the present invention user card taking;
Fig. 4 is that the embodiment of the present invention operates the detail flowchart of detection method based on the user of ATM;
Fig. 5 is that the embodiment of the present invention operates the structural representation of sniffer based on the user of ATM.
Embodiment
Below in conjunction with the accompanying drawing in the embodiment of the present invention, the technical scheme in the embodiment of the present invention is clearly and completely described, obviously, described embodiment is only the present invention's part embodiment, rather than whole embodiment.Based on the embodiment in the present invention, those of ordinary skills belong to the scope of protection of the invention not making the every other embodiment that obtains under the creative work prerequisite.
Embodiment one
As shown in Figure 1, the invention provides a kind of user based on ATM and operate detection method, the method comprises:
Step S101: utilize the infrared detector real-time detection user on ATM whether to leave ATM.When the distance of general user and described ATM surpasses 0.5 meter, think that the user has left ATM.Infrared detector (infrared probe) generally is arranged on the screen top of ATM, as shown in Figure 2.
Step S102: leave ATM when described infrared detector detects the user, judge whether the user forgets to take bank card or cash away.
Step S103: take bank card or cash away if the user forgets, carry out alarm operation, return with the prompting user and carry out card taking or enchashment operation.
After carrying out alarm operation, if returning in the given time, the user carries out card taking or enchashment operation, need to provide card taking or enchashment operation interface to the user, the prompting user inputs bank card number and password successively, the user just can fetch bank card after inputting successively correct bank card number and password.The operation interface that the prompting user inputs bank card number and password successively as shown in Figure 3.Alarm operation has solved that in prior art, the user forgets that card taking will cause bank card to be gulped down, and will arrive the register problem of card taking of bank counter.
After carrying out alarm operation, if returning in the given time, the user do not carry out card taking or enchashment operation, carry out gulping down card or gulping down existing operation, can guarantee client's property safety.
Above-mentioned predetermined time was generally for 10 seconds, and the present invention is not as limit.
Idiographic flow below in conjunction with Fig. 4 describes implementation procedure of the present invention in detail.
As shown in Figure 4, the card user can be divided into normal running and abnormal operation in the operation of operation interface, and the user completes and withdraws the money, inquires about or transfer accounts etc. after business operation, if at last bank card is taken away, is considered as normal running, and this operates normal termination; But the user completes and withdraws the money, inquires about or transfer accounts etc. after business operation, just do not leave ATM if cash and/or bank card are taken away, be considered as abnormal operation.
For abnormal operation, the warning device of ATM will start alerting signal, reminding user returns takes cash or bank card away, ATM will carry out overtime judgement simultaneously in warning, if the user returns and takes cash or bank card away in the given time, business operation will finish, if but the user does not return and takes cash or bank card away within this schedule time, and ATM gulps down card with execution and/or gulps down existing (cash is regained ATM inside) and operates.
After ATM gulps down card, can select the card taking menu on screen, ATM will judge whether normal register system of user, if so, carry out and will normally move back the card program, and the user will fetch bank card.
If the user not yet logins, ATM will point out the user to input successively card number and password (password for inquiry), ATM authenticates card number and the password of user's input, if authentication success, the user will successfully fetch, if authentification failure, the judgement frequency of failure, if do not surpass the predetermined maximum frequency of failure (generally being made as 3 times), screen will return to above-mentioned card taking menu interface, the user can re-start the card taking program, if surpass the predetermined maximum frequency of failure, will point out the user to handle card taking to bank outlets.
Embodiment two
As shown in Figure 5, the present embodiment provides a kind of user based on ATM to operate sniffer, should operate sniffer based on the user of ATM and comprise: position detection unit 501, operation judges unit 502 and alarm unit 503.
Position detection unit 501 is used for utilizing the infrared detector real-time detection user on ATM whether to leave ATM, when the distance of general user and described ATM surpasses 0.5 meter, thinks that the user has left ATM.Infrared detector (infrared probe) generally is arranged on the screen top of ATM, as shown in Figure 2.
Leave ATM when described infrared detector detects the user, operation judges unit 502 judges whether the user forgets and takes bank card or cash away.
Take bank card or cash away if the user forgets, alarm unit 503 is carried out alarm operation, returns with the prompting user and carries out card taking or enchashment operation.
Operating sniffer based on the user of ATM also comprises: interface display unit 504, after carrying out alarm operation, if returning in the given time, the user carries out card taking or enchashment operation, be used for providing card taking or enchashment operation interface to the user, the prompting user inputs bank card number and password successively, the user just can fetch bank card after inputting successively correct bank card number and password.The operation interface that the prompting user inputs bank card number and password successively as shown in Figure 3.Alarm operation has solved that in prior art, the user forgets that card taking will cause bank card to be gulped down, and will arrive the register problem of card taking of bank counter.
Operating sniffer based on the user of ATM also comprises: protected location 505; after carrying out alarm operation; if returning, the user do not carry out card taking or enchashment operation within the schedule time (can be set as 10s); after carrying out alarm operation; if returning in the given time, the user do not carry out card taking or enchashment operation; execution gulps down card or gulps down existing operation, can guarantee client's property safety.
Those skilled in the art should understand, embodiments of the invention can be provided as method, system or computer program.Therefore, the present invention can adopt complete hardware implementation example, implement software example or in conjunction with the form of the embodiment of software and hardware aspect fully.And the present invention can adopt the form that wherein includes the upper computer program of implementing of computer-usable storage medium (including but not limited to magnetic disk memory, CD-ROM, optical memory etc.) of computer usable program code one or more.
The present invention is that reference is described according to process flow diagram and/or the block scheme of method, equipment (system) and the computer program of the embodiment of the present invention.Should understand can be by the flow process in each flow process in computer program instructions realization flow figure and/or block scheme and/or square frame and process flow diagram and/or block scheme and/or the combination of square frame.Can provide these computer program instructions to the processor of multi-purpose computer, special purpose computer, Embedded Processor or other programmable data processing device to produce a machine, make the instruction of carrying out by the processor of computing machine or other programmable data processing device produce to be used for the device of realizing in the function of flow process of process flow diagram or a plurality of flow process and/or square frame of block scheme or a plurality of square frame appointments.
These computer program instructions also can be stored in energy vectoring computer or the computer-readable memory of other programmable data processing device with ad hoc fashion work, make the instruction that is stored in this computer-readable memory produce the manufacture that comprises command device, this command device is realized the function of appointment in flow process of process flow diagram or a plurality of flow process and/or square frame of block scheme or a plurality of square frame.
These computer program instructions also can be loaded on computing machine or other programmable data processing device, make on computing machine or other programmable devices and to carry out the sequence of operations step producing computer implemented processing, thereby be provided for realizing the step of the function of appointment in flow process of process flow diagram or a plurality of flow process and/or square frame of block scheme or a plurality of square frame in the instruction of carrying out on computing machine or other programmable devices.
Used specific embodiment in the present invention principle of the present invention and embodiment are set forth, the explanation of above embodiment just is used for helping to understand method of the present invention and core concept thereof; Simultaneously, for one of ordinary skill in the art, according to thought of the present invention, all will change in specific embodiments and applications, in sum, this description should not be construed as limitation of the present invention.
Claims (10)
1. the user based on ATM operates detection method, it is characterized in that, described method comprises:
Utilize the infrared detector real-time detection user on ATM whether to leave ATM;
Leave ATM when described infrared detector detects the user, judge whether the user forgets to take bank card or cash away;
Take bank card or cash away if the user forgets, carry out alarm operation, return with the prompting user and carry out card taking or enchashment operation.
2. method according to claim 1, it is characterized in that, after carrying out alarm operation, carry out card taking or enchashment operation if the user returns in the given time, provide card taking or enchashment operation interface to the user, the prompting user inputs bank card number and password successively.
3. method according to claim 1, is characterized in that, after carrying out alarm operation, do not carry out card taking or enchashment operation if the user returns in the given time, carries out gulping down card or gulping down existing operation.
4. whether according to claim 2 or 3 described methods, is characterized in that, utilizes the infrared detector real-time detection user on ATM whether to leave ATM, comprising: utilize the distance of infrared detector real-time detection user on ATM and described ATM over 0.5 meter.
5. according to claim 2 or 3 described methods, is characterized in that, described predetermined time was 10 seconds.
6. the user based on ATM operates sniffer, it is characterized in that, described device comprises:
Position detection unit is used for utilizing the infrared detector real-time detection user on ATM whether to leave ATM;
The operation judges unit leaves ATM when described infrared detector detects the user, takes bank card or cash away for judging whether the user forgets;
Alarm unit is taken bank card or cash away if the user forgets, is used for carrying out alarm operation, returns with the prompting user and carries out card taking or enchashment operation.
7. device according to claim 6, is characterized in that, described device also comprises:
The interface display unit after carrying out alarm operation, carries out card taking or enchashment operation if the user returns in the given time, is used for providing card taking or enchashment operation interface to the user, and the prompting user inputs bank card number and password successively.
8. device according to claim 6, is characterized in that, described device also comprises:
Protected location after carrying out alarm operation, does not carry out card taking or enchashment operation if the user returns in the given time, is used for carrying out gulping down card or gulping down existing operation.
9. according to claim 6 or 7 described devices, is characterized in that, the standard of utilizing infrared detector detecting user on ATM whether to leave ATM when described position detection unit is: whether the distance of user and described ATM is over 0.5 meter.
10. according to claim 6 or 7 described devices, is characterized in that, described predetermined time was 10 seconds.
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CN103310539A (en) * | 2013-06-25 | 2013-09-18 | 宁夏新航信息科技有限公司 | Automatic reminding system of ATM |
CN103413387A (en) * | 2013-08-20 | 2013-11-27 | 浙江万利九聚自动化技术有限公司 | Automatic retain card returning treatment system for self-service equipment |
CN103440692A (en) * | 2013-08-16 | 2013-12-11 | 中国工商银行股份有限公司 | Self-service terminal protection device, method and system |
CN103871165A (en) * | 2014-03-13 | 2014-06-18 | 中国工商银行股份有限公司 | Safety monitoring method and device of self-service equipment |
CN104157084A (en) * | 2014-07-17 | 2014-11-19 | 深圳怡化电脑股份有限公司 | ATM (automatic teller machine) card storage device and card taking method |
CN104252732A (en) * | 2014-09-29 | 2014-12-31 | 浪潮软件集团有限公司 | Card withdrawal detection method for self-service terminal |
CN104574656A (en) * | 2013-10-10 | 2015-04-29 | 富士施乐株式会社 | Processing device |
CN104732656A (en) * | 2015-02-26 | 2015-06-24 | 中国石油大学(华东) | Alarm system and method for bank card being forgot in ATM |
CN104966325A (en) * | 2015-07-20 | 2015-10-07 | 广州御银自动柜员机科技有限公司 | Card issuing machine |
CN105006077A (en) * | 2015-06-19 | 2015-10-28 | 上海卓易科技股份有限公司 | ATM safe operation method and system based on fingerprint identification, and ATM |
CN106023475A (en) * | 2016-05-04 | 2016-10-12 | 江苏科技大学 | A method of controlling ATM operation based on a video monitoring device |
CN106204952A (en) * | 2015-05-04 | 2016-12-07 | 日立金融设备系统(深圳)有限公司 | Self-service move back X 2 method and self-service move back card system |
CN106600845A (en) * | 2016-11-09 | 2017-04-26 | 深圳怡化电脑股份有限公司 | Method and device for retrieving captured card in self-service manner |
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CN109243104A (en) * | 2018-06-28 | 2019-01-18 | 平安科技(深圳)有限公司 | Event-handling method and ATM |
CN109410475A (en) * | 2018-09-26 | 2019-03-01 | 平安科技(深圳)有限公司 | ATM Environmental security detection method, system, computer equipment and storage medium |
CN110084981A (en) * | 2019-04-29 | 2019-08-02 | 深圳市玖品空气净化科技有限公司 | A kind of dust-protection type ATM machine with prompting function |
CN111047794A (en) * | 2018-10-12 | 2020-04-21 | 上海晶统电子科技有限公司 | ATM terminal capable of identifying leaving of unseen bank card |
WO2021120047A1 (en) * | 2019-12-18 | 2021-06-24 | Orange | Method for operating an automated teller machine |
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CN202196470U (en) * | 2011-08-24 | 2012-04-18 | 王小康 | Improved cash dispenser |
CN202548964U (en) * | 2012-02-17 | 2012-11-21 | 罗健 | Bankcard taking prompting and alarming device of automatic teller machine |
Cited By (24)
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CN103310539A (en) * | 2013-06-25 | 2013-09-18 | 宁夏新航信息科技有限公司 | Automatic reminding system of ATM |
CN103440692A (en) * | 2013-08-16 | 2013-12-11 | 中国工商银行股份有限公司 | Self-service terminal protection device, method and system |
CN103413387A (en) * | 2013-08-20 | 2013-11-27 | 浙江万利九聚自动化技术有限公司 | Automatic retain card returning treatment system for self-service equipment |
CN106233347A (en) * | 2013-08-20 | 2016-12-14 | 杭州九聚科技有限公司 | Card processing system is moved back in automatically gulping down of a kind of Possum |
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CN104574656B (en) * | 2013-10-10 | 2018-07-24 | 富士施乐株式会社 | Processing unit |
CN103871165A (en) * | 2014-03-13 | 2014-06-18 | 中国工商银行股份有限公司 | Safety monitoring method and device of self-service equipment |
CN104157084A (en) * | 2014-07-17 | 2014-11-19 | 深圳怡化电脑股份有限公司 | ATM (automatic teller machine) card storage device and card taking method |
CN104252732A (en) * | 2014-09-29 | 2014-12-31 | 浪潮软件集团有限公司 | Card withdrawal detection method for self-service terminal |
CN104732656A (en) * | 2015-02-26 | 2015-06-24 | 中国石油大学(华东) | Alarm system and method for bank card being forgot in ATM |
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CN105006077A (en) * | 2015-06-19 | 2015-10-28 | 上海卓易科技股份有限公司 | ATM safe operation method and system based on fingerprint identification, and ATM |
CN104966325A (en) * | 2015-07-20 | 2015-10-07 | 广州御银自动柜员机科技有限公司 | Card issuing machine |
CN106023475A (en) * | 2016-05-04 | 2016-10-12 | 江苏科技大学 | A method of controlling ATM operation based on a video monitoring device |
CN106023475B (en) * | 2016-05-04 | 2018-09-04 | 江苏科技大学 | A method of based on video monitoring apparatus control ATM machine operation |
CN106600845A (en) * | 2016-11-09 | 2017-04-26 | 深圳怡化电脑股份有限公司 | Method and device for retrieving captured card in self-service manner |
CN106600845B (en) * | 2016-11-09 | 2019-07-26 | 深圳怡化电脑股份有限公司 | The self-service method and device fetched of retain card |
CN106781091A (en) * | 2016-11-22 | 2017-05-31 | 深圳怡化电脑股份有限公司 | Self-service dealing card taking based reminding method and system, financial transaction apparatus, mobile terminal |
CN109243104A (en) * | 2018-06-28 | 2019-01-18 | 平安科技(深圳)有限公司 | Event-handling method and ATM |
WO2020000800A1 (en) * | 2018-06-28 | 2020-01-02 | 平安科技(深圳)有限公司 | Event processing method and automatic teller machine |
CN109410475A (en) * | 2018-09-26 | 2019-03-01 | 平安科技(深圳)有限公司 | ATM Environmental security detection method, system, computer equipment and storage medium |
CN111047794A (en) * | 2018-10-12 | 2020-04-21 | 上海晶统电子科技有限公司 | ATM terminal capable of identifying leaving of unseen bank card |
CN110084981A (en) * | 2019-04-29 | 2019-08-02 | 深圳市玖品空气净化科技有限公司 | A kind of dust-protection type ATM machine with prompting function |
WO2021120047A1 (en) * | 2019-12-18 | 2021-06-24 | Orange | Method for operating an automated teller machine |
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Application publication date: 20130605 |