CN103024466B - The method, apparatus and system of one-way digital television real-time performance TV bank - Google Patents
The method, apparatus and system of one-way digital television real-time performance TV bank Download PDFInfo
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- CN103024466B CN103024466B CN201210507604.6A CN201210507604A CN103024466B CN 103024466 B CN103024466 B CN 103024466B CN 201210507604 A CN201210507604 A CN 201210507604A CN 103024466 B CN103024466 B CN 103024466B
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Abstract
The invention discloses a kind of methods of one-way digital television real-time performance TV bank function, including：A1. specified service hotline is dialed by telephone network using the telephone set bound；A2. the connection request of response user, notice control control centre's service；A3. Bank Account Number corresponding with telephone number is judged whether there is, A4. encodes website of bank page info, is sent to digital signal modulation device, and the latter pushes to the set-top box of active user by DTV unidirectional broadcast network；A5. control centre's Service Notification condition receiving system is controlled, the TV programme which is watched at present are switched to TV bank.The invention also discloses a kind of apparatus and systems in one-way digital television real-time performance TV bank.The method, apparatus and system in one-way digital television real-time performance TV bank of the present invention introduces supplement channel of the telephone network as uplink and downlink data interaction, for making up the deficiency of digital TV broadcasting network.
Description
Technical field
The present invention relates to TV bank field more particularly to a kind of sides of one-way digital television real-time performance TV bank
Method, apparatus and system.
Background technology
Under the big historical background of the integration of three networks, with the raising year by year of DTV conversion ratio, as unit of family,
By TV schedule is mentioned using the demand of banking.
Banking is used, the information exchange for realizing user terminal and bank's head end must be needed.Such as user wishes
The remaining sum of bank account is inquired, then needing first to send " instruction of inquiry account balance " to bank's head end, and passes through certain channel
The authentication informations such as account, password are sent, then bank's head end can just make correct response, return the bank account of the user
Remaining sum.
Due to the particularity of banking, it has high level requirement to safety.In addition to information exchange to be solved
Outside access issues, it is also necessary to ensure that data are transmitted on a passage（Either which kind of direction）Level security（Can not be ravesdropping,
Signaling can not be forged and carry out communication deception etc.）.
In addition, the attack resistance of terminal and head end itself is also focus technology.Head end due to generally operating in service provider's computer room,
Therefore physical protection condition is relatively preferable；And terminal is then dispersed throughout each subscriber household extensively, under most technical conditions, hardware and
Software is all difficult to reliably be protected, in some instances it may even be possible to there is the active attack of " malicious user ".
In the prior art scheme, it is that bidirectional transformation is carried out to digital TV network first." the two-way friendship of network support
Mutually " be the program premise.
In the case where meeting precondition, cable TV network becomes the broadband communication network similar with computer internet.With
Television set realizes as client terminal with set-top box and networks that remote controler is done as operation instrument, linking objective bank service website
Manage various bankings.
Due to historical reasons, prior art is to the precondition of network environment to the DTV present situation in current China
It is that comparison is harsh：The cost of the bidirectional transformation of network is larger；Various regions operator independent operation, it is difficult to unified propulsion；In order to
User terminal is needed replacing to support Two-way network etc..
In the area that these conditions can meet, the existing this technical solution of implementation is strictly feasible, to bank's head
The transformation of the services sites at end is also technically achievable.However, safety issue is still hidden during service implementation
Suffer from.As once there is the problem of being attacked in " Web bank " business of computer internet, it is this it is emerging, be based on
The bank of same technique equally exists the possibility attacked.
Corresponding anti-attacking technology is also limited to the technology development of user terminal soft and hardware simultaneously.
In addition, from the above, for various reasons, current most digital television broadcasting net is still unidirectional.Institute
Meaning is unidirectional, refers to that user terminal is only responsible for receiving the data in network（It is mostly broadcast data）, and cannot active head-end hair
Data are sent, interactive operation necessary to banking also can not be just completed.In such area, above-mentioned prior art is
It can not implement.
Invention content
It is an object of the invention to propose a kind of method, apparatus of one-way digital television real-time performance TV bank and be
System, it is intended to realize the TV bank business under unilateral network environment.Existing DTV unidirectional broadcast network need not be transformed,
Also it under the premise of the DTV STB that user terminal need not be replaced, realizes and uses banking on DTV.
For this purpose, the present invention uses following technical scheme：
The invention discloses a kind of methods of one-way digital television real-time performance TV bank, including：
A1. specified service hotline is dialed by telephone network using the telephone set bound；
A2. the connection request of response user, notice control control centre's service；
A3. Bank Account Number corresponding with telephone number is judged whether there is, if so, account No. is transmitted webpage cloud service
Unit application cloud system resource；If nothing, the prompting message for requiring user's transacting business is returned；
A4. website of bank page info is encoded, is sent to digital signal modulation device, the latter passes through DTV
Unidirectional broadcast network pushes to the set-top box of active user；
A5. control centre's Service Notification condition receiving system is controlled, the TV programme which is watched at present switch
To TV bank；
In the method for one-way digital television real-time performance TV bank of the present invention, if having described in step A3
Bank Account Number corresponding with telephone number further includes：Webpage cloud service returns the notification information of bank's page open to control
The step of control centre services, and the latter returns to the message that interactive telephone phonetic service is successfully connected.
Further include following after step A3 in the method for one-way digital television real-time performance TV bank of the present invention
Step:
B0. it determines whether to carry out artificial customer service, if desired, enters step B1 to B5;If not needing, A4 is entered step extremely
A5;
B1. the artificial customer service request of identification user, calls service calls machine, while transmitting in key information to control scheduling
Central server；
B2. artificial customer service off-hook connects phone, while webpage cloud service notice audio-video acquisition equipment starts；
B3. webpage cloud service carries out real-time coding to the data of audio-video acquisition equipment, together with to bank web page interface
Real-time coding, is sent to digital signal modulation device together, and the latter pushes to current use by DTV unidirectional broadcast network
The set-top box at family；
B4. set-top box use method identical with viewing ordinary numbers TV programme, by TV bank web interface and people
The real-time update image of work customer service is shown in the television set of user；
B5. user carries out the operation of banking with the guidance of artificial customer service according to actual needs.
In the method for one-way digital television real-time performance TV bank of the present invention, between the step B4 and B5
Further include step B41：User selects to play the voice of artificial customer service on television set or telephone set.
The invention discloses a kind of devices of one-way digital television real-time performance TV bank, including：
Service hotline dials unit, for, by telephone network, dialing specified service heat using the telephone set bound
Line；
Request-response unit is connected, the connection for responding user is asked, notice control control centre's service；
Bank Account Number judging unit, for judging whether there is Bank Account Number corresponding with telephone number, if so, by bank
Account number transmits webpage cloud service unit application cloud system resource；If nothing, then the prompting message for requiring user's transacting business is returned；
Page info coding unit is sent to digital signal modulated and sets for encoding website of bank page info
Standby, the latter pushes to the set-top box of active user by DTV unidirectional broadcast network；
TV bank switch unit, for controlling control centre's Service Notification condition receiving system, by the current institute of the user
The TV programme of viewing are switched to TV bank；
In the device of one-way digital television real-time performance TV bank of the present invention, the Bank Account Number judges
Unit further includes returning the notification information of bank's page open to the service of control control centre, the latter's return for webpage cloud service
The information for the message that interactive telephone phonetic service is successfully connected returns to subelement.
In the device of one-way digital television real-time performance TV bank of the present invention, the Bank Account Number judges
Further include with lower unit after unit：
Telephone bank services judging unit, judges that user needs manual telephone system bank service still not need manual telephone system silver
Row service；If not needing, into page info coding unit;If desired, into the artificial relevant unit of customer service request unit,
Specifically：
Recognition unit is asked in artificial customer service, and the artificial customer service request of user, calls service calls machine, pass simultaneously for identification
Key information is passed to the service of control control centre；
Webpage cloud service notification unit, in artificial customer service off-hook, when connecting phone, notifying audio-video acquisition equipment
Start；
Real-time coding unit carries out real-time coding, together with right for webpage cloud service to the data of audio-video acquisition equipment
The real-time coding at bank web page interface, is sent to digital signal modulation device together, and the latter passes through DTV one-way broadcasting network
Network pushes to the set-top box of active user；
Real-time update image-display units are used for set-top box use method identical with viewing ordinary numbers TV programme,
TV bank web interface and the real-time update image of artificial customer service are shown in the television set of user；
Banking operating unit carries out banking with the guidance of artificial customer service according to actual needs for user
Operation.
In the device of one-way digital television real-time performance TV bank of the present invention, in the real-time update figure
As display unit and banking operating unit further include the language that user's selection plays artificial customer service on television set or telephone set
The selection voice unit of sound.
The invention discloses a kind of system of one-way digital television real-time performance TV bank, including head end and terminal, institutes
There is database service equipment, digital signal modulation device in the head end stated, have in terminal set-top box and with the machine
The connected television set of top box, the set-top box carry out data friendship by DTV unidirectional broadcast network and the set-top box
It changes, including：The terminal includes telephone set, and the head end has interactive telephone phonetic service unit, the phone language
Device with above-mentioned one-way digital television real-time performance TV bank in sound interactive service unit.
In the system of one-way digital television real-time performance TV bank of the present invention, the interactive telephone phonetic
Service unit is communicated with the telephone set by telephone network.
In the system of one-way digital television real-time performance TV bank of the present invention, the head end further include according to
The connected control control centre service unit of secondary sequence, webpage cloud service unit, website of bank service unit, condition receiving system
Service unit, control control centre's service unit communicate with the interactive telephone phonetic service unit, condition receiving system
Service unit communicates with the number letter word modulating equipment.
In the system of one-way digital television real-time performance TV bank of the present invention, the control control centre
Service unit, webpage cloud service unit, website of bank service unit, condition receiving system service unit respectively take with database
Business unit is connected.
Implement the method, apparatus and system of a kind of one-way digital television real-time performance TV bank of the present invention, it is beneficial
Effect is：
Supplement channel of the telephone network as uplink and downlink data interaction is introduced, for making up digital TV broadcasting network not
Foot；
Webpage cloud service and its corollary system are introduced by original bank web page by cloud service Video Coding,
Re-modulation, broadcast to terminal；
It is used in combination with existing conditional receiver system of digital television, protects data safety, and automatic switchover section is provided
Purpose convenient operation；
The security feature of existing telephone bank of bank is taken full advantage of, fundamentally having prevented set-top box may be infected
TV bank security risk caused by viral wooden horse；
Each key service of head end is carried out structuring division by this programme, is easy to technology pair with existing each operation system
It connects；
Guide service is provided in real time face-to-face.
Description of the drawings
Fig. 1 is the method flow diagram of one-way digital television real-time performance TV bank of the present invention；
Fig. 2 a are the device block diagrams of one one-way digital television real-time performance TV bank of the embodiment of the present invention；
Fig. 2 b are the device block diagrams of two one-way digital television real-time performance TV bank of the embodiment of the present invention；
Fig. 3 illustrates the system schematic of one one-way digital television real-time performance TV bank of the present invention of embodiment；
Fig. 4 illustrates the system schematic of two one-way digital television real-time performance TV bank of the present invention of embodiment；
Fig. 5 illustrates the system schematic of three one-way digital television real-time performance TV bank of the present invention of embodiment.
Specific implementation mode
Technical solution to further illustrate the present invention below with reference to the accompanying drawings and specific embodiments.
Referring to Fig. 1, presently preferred embodiments of the present invention, a kind of method of one-way digital television real-time performance TV bank,
Including：
A1. specified service hotline is dialed by telephone network using the telephone set bound；
A2. the connection request of response user, notice control control centre's service；
A3. Bank Account Number corresponding with telephone number is judged whether there is, if so, account No. is transmitted webpage cloud service
Unit application cloud system resource；If nothing, the prompting message for requiring user's transacting business is returned；
A4. website of bank page info is encoded, is sent to digital signal modulation device, the latter passes through DTV
Unidirectional broadcast network pushes to the set-top box of active user；
A5. control centre's Service Notification condition receiving system is controlled, the TV programme which is watched at present switch
To TV bank；
Wherein, if having Bank Account Number corresponding with telephone number described in step A3, further include：Webpage cloud service is returned
For the also notification information of bank's page open to the service of control control centre, the latter returns to what interactive telephone phonetic service was successfully connected
The step of message.
Wherein, further comprising the steps of after step A3:
B0. it determines whether to carry out artificial customer service, if desired, enters step B1 to B5;If not needing, A4 is entered step extremely
A5;
B1. the artificial customer service request of identification user, calls service calls machine, while transmitting in key information to control scheduling
Central server；
B2. artificial customer service off-hook connects phone, while webpage cloud service notice audio-video acquisition equipment starts；
B3. webpage cloud service carries out real-time coding to the data of audio-video acquisition equipment, together with to bank web page interface
Real-time coding, is sent to digital signal modulation device together, and the latter pushes to current use by DTV unidirectional broadcast network
The set-top box at family；
B4. set-top box use method identical with viewing ordinary numbers TV programme, by TV bank web interface and people
The real-time update image of work customer service is shown in the television set of user；
B5. user carries out the operation of banking with the guidance of artificial customer service according to actual needs.
Further, further include step B41 between the step B4 and B5：User's selection is broadcast on television set or telephone set
Put the voice of artificial customer service.
Specifically：
The implementing procedure of one, prosthetic customer services is as follows：
（1）Prepare：
User to radio and TV operator and bank service end application open TV bank business, by Bank Account Number, telephone number,
Cable television condition receiving system smart card（Hereinafter referred to as smart card）Number this three is associated；
（2）It connects：
User uses the telephone set bound（Fixed or mobile telephone terminal）, by telephone network, dial specified clothes
Business hot line；
The connection of interactive telephone phonetic service response user is asked, notice control control centre's service；
The service of control control centre is communicated with database service, the smart card corresponding to the telephone number query according to user
Number, Bank Account Number, returned if without information and require the prompting message of user's transacting business；
The Bank Account Number inquired is passed to webpage cloud service by the service of control control centre；
Webpage cloud service is that active user applies for cloud system resource, if success, opens the bank corresponding to the user
Website welcome page；
Website of bank services reading database, calls the relevant information of website of bank, responds on web interface；
Webpage cloud service encodes website of bank page info, is sent to digital signal modulation device, and the latter passes through
DTV unidirectional broadcast network pushes to the set-top box of active user；
Webpage cloud service returns the notification information of bank's page open to the service of control control centre, and the latter returns to phone language
The message that sound interactive service is successfully connected；
Control centre's Service Notification condition receiving system is controlled, the TV programme which is watched at present are switched to electricity
Depending on bank；
Set-top box response switching program operation, TV bank is switched to by TV set image；
Set-top box use method identical with viewing ordinary numbers TV programme, by TV bank web interface user's
Television set is shown；
The message that interactive telephone phonetic service is returned according to the service of control control centre transmits voice prompt to the electricity of user
Phone；
（3）Operation：
User indicates according to call voice and television image prompts, and carries out button operation on telephones as needed, returns
It is transmitted to interactive telephone phonetic service；
Interactive telephone phonetic service identifies relevant key information, is transferred to the service of control control centre；
Key information is transferred to webpage cloud service by the service of control control centre；
Key information is transferred to website of bank service by webpage cloud service；
Website of bank service updates web interface according to key information, real-time response；
Webpage cloud service carries out real-time coding to bank web page interface, is sent to digital signal modulation device, the latter passes through
DTV unidirectional broadcast network pushes to the set-top box of active user；
Set-top box use and the identical method of viewing ordinary numbers TV programme, by TV bank web interface in real time more
New images are shown in the television set of user；
User according to actual needs, recycles this trifle flow；
（4）It hangs up：
After the completion of user's transacting business, machine of hanging up the telephone；
The connection of interactive telephone phonetic service response user is asked, notice control control centre's service；
Control centre's Service Notification condition receiving system is controlled, the TV programme for being watched the user at present is obtained and switches
Return to the director data of the default program set；
The director data acquired in previous step is sent to digital signal modulation device by the service of control control centre；
TV set image, is switched to specified program by set-top box response switching program operation.
Two, have the embodiment of artificial customer service as follows：
In order to provide a user more friendly, more directly service, the present invention in the specific implementation, can be added artificial
Customer service.In the present solution, artificial customer service is even more directly to be presented on the television screen of user in a manner of video, with
Realize the exchange of " face-to-face " in family.
Audio-video acquisition equipment is increased newly in head end（Such as camera, microphone etc.）And telephone set.Audio-video acquisition equipment
It is connected with webpage cloud service, telephone set is connected with interactive telephone phonetic service.
In flow is embodied, when starting operation after user connects, " operation " part increases as follows in upper throttling journey
Flow：
Start artificial customer service：
User indicates according to call voice and television image prompts, and the fixed button of reversal means, application provides artificial customer service；
Interactive telephone phonetic service identifies the artificial customer service request of user, calls service calls machine, while transmitting button letter
Breath to control control centre services；
Artificial customer service off-hook connects phone, while webpage cloud service notice audio-video acquisition equipment starts；
Webpage cloud service carries out real-time coding to the data of audio-video acquisition equipment, together with to the real-time of bank web page interface
Coding, is sent to digital signal modulation device, the latter pushes to active user's by DTV unidirectional broadcast network together
Set-top box；
Set-top box use method identical with viewing ordinary numbers TV programme, by TV bank web interface and artificial visitor
The real-time update image of clothes is shown in the television set of user；
The voice of audio frequency apparatus acquisition at this time is consistent with the voice content in telephone set, and user can choose whether in TV
The voice of artificial customer service is played on machine or telephone set；
User carries out the operation of banking with the guidance of artificial customer service according to actual needs；
Terminate artificial customer service：
When user no longer needs artificial customer service, artificial customer service on-hook；
Artificial customer service on-hook instruction is transferred to the service of control control centre by interactive telephone phonetic service；
Artificial customer service on-hook instruction is transferred to webpage cloud service by the service of control control centre；
Webpage cloud service notifies audio-video acquisition equipment to close；
Artificial customer service picture drop-out on television screen, artificial customer service voices also disappear, but do not influence bank web page interface
It has been shown that, user can continue every business operation according to actual needs.
Please refer to Fig. 2 a, the embodiment of the present invention one, a kind of device 1 of one-way digital television real-time performance TV bank, packet
It includes：
Service hotline dials unit 10, for, by telephone network, dialing specified service using the telephone set bound
Hot line；
Request-response unit 20 is connected, the connection for responding user is asked, notice control control centre's service；
Bank Account Number judging unit 30, for judging whether there is Bank Account Number corresponding with telephone number, if so, by silver-colored
Row account number transmits webpage cloud service unit application cloud system resource；If nothing, then returns and the prompt of user's transacting business is required to disappear
Breath；
Page info coding unit 40 is sent to digital signal modulated for encoding website of bank page info
Equipment, the latter push to the set-top box of active user by DTV unidirectional broadcast network；
TV bank switch unit 50, it is for controlling control centre's Service Notification condition receiving system, the user is current
The TV programme watched are switched to TV bank；
Wherein, Bank Account Number judging unit 30 further includes the notification information that bank's page open is returned for webpage cloud service
To the service of control control centre, the information that the latter returns to the message that interactive telephone phonetic service is successfully connected returns to subelement.
Please refer to Fig. 2 b, the embodiment of the present invention two, a kind of device 2 of one-way digital television real-time performance TV bank, tool
There are all functional units of the above embodiments one, the difference is that, also there is functional unit below：
Further include with lower unit after Bank Account Number judging unit 30：
Telephone bank services judging unit 12, judges that user needs manual telephone system bank service still not need manual telephone system
Bank service；If not needing, into page info coding unit;If desired, into the artificial relevant list of customer service request unit
Member, specifically：
Recognition unit 22 is asked in artificial customer service, and the artificial customer service request of user, calls service calls machine, simultaneously for identification
Key information is transmitted to the service of control control centre；
Webpage cloud service notification unit 32, in artificial customer service off-hook, when connecting phone, notifying audio-video acquisition equipment
Start；
Real-time coding unit 42 carries out real-time coding for webpage cloud service to the data of audio-video acquisition equipment, together with
Real-time coding to bank web page interface, is sent to digital signal modulation device together, and the latter passes through DTV One-to-All Broadcast
Network push to active user set-top box；
Real-time update image-display units 52, for set-top box use side identical with viewing ordinary numbers TV programme
Method shows TV bank web interface and the real-time update image of artificial customer service in the television set of user；
Banking operating unit 62 carries out banking with the guidance of artificial customer service according to actual needs for user
Operation.
Wherein, further include that user selects in TV in real-time update image-display units 52 and banking operating unit 62
The selection voice unit of the voice of artificial customer service is played on machine or telephone set.
As shown in figure 3, embodiment one, the invention discloses a kind of systems of one-way digital television real-time performance TV bank
100, including head end 200 and terminal 300, there is database service equipment 201, digital signal modulation device 202 in head end 200,
Pass through DTV list with set-top box 301 and the television set 302 being connected with set-top box 301, set-top box 301 in terminal 300
Data exchange is carried out to broadcasting network 400 and set-top box 301, including：Terminal 300 includes telephone set 305, and head end 200 has electricity
Language sound interactive service unit 203 has above-mentioned one-way digital television real-time performance in interactive telephone phonetic service unit 203
The device 1 of TV bank.
In the system of one-way digital television real-time performance TV bank of the present invention, interactive telephone phonetic service is single
Member 203 is communicated with telephone set 305 by telephone network 500.
In the system of one-way digital television real-time performance TV bank of the present invention, head end 200 further includes successively
The connected control control centre service unit 205 of sequence, webpage cloud service unit 206, website of bank service unit 207, condition
System Services Unit 208 is received, control control centre's service unit 205 communicates with interactive telephone phonetic service unit 203, item
Part receives System Services Unit 208 and communicates with number letter word modulating equipment 202.
Wherein, control centre's service unit 205, webpage cloud service unit 206, website of bank service unit 207, item are controlled
Part receives System Services Unit 208 and is respectively connected with database service unit 201.
As shown in figure 4, embodiment two, the invention discloses a kind of systems of one-way digital television real-time performance TV bank
110, it is identical as the major part of embodiment one in Fig. 3, it the difference is that only and have in interactive telephone phonetic service unit 203a
There are the device 2 of above-mentioned one-way digital television real-time performance TV bank, webpage cloud service 206a connection audio-video acquisition equipments
209a。
In order to provide a user more friendly, more directly service, the present invention can be added artificial in embodiment two
Customer service.In the present solution, artificial customer service is even more directly to be presented on the television screen of user in a manner of video, with
Realize the exchange of " face-to-face " in family.
As shown in figure 4, increasing audio-video acquisition equipment 209a newly in head end（Such as camera, microphone etc.）And telephone set,
Audio-video acquisition equipment 209a is connected with webpage cloud service 206a, and telephone set 305a is connected with interactive telephone phonetic service 203a
It connects.
In flow is embodied, when starting operation after user connects, " operation " part increases as follows in upper throttling journey
Flow：
Start artificial customer service：
User indicates according to call voice and television image prompts, and the fixed button of reversal means, application provides artificial customer service；
Interactive telephone phonetic services the artificial customer service request of 203a identification users, calls service calls machine, while transmitting and pressing
Key information to control control centre services 205a；
Artificial customer service off-hook connects phone, while webpage cloud service 206a notice audio-video acquisition equipments 209a starts；
Webpage cloud service 206a carries out real-time coding to the data of audio-video acquisition equipment 209a, together with to bank web page circle
The real-time coding in face, is sent to digital signal modulation device 202a together, and the latter passes through DTV unidirectional broadcast network 400a
Push to the set-top box 301a of active user；
Set-top box 301a uses method identical with viewing ordinary numbers TV programme, by TV bank web interface and people
The real-time update image of work customer service is shown in the television set 302a of user；
The voice of audio frequency apparatus acquisition at this time is consistent with the voice content in telephone set, and user can choose whether in TV
The voice of artificial customer service is played on machine or telephone set；
User carries out the operation of banking with the guidance of artificial customer service according to actual needs；
Terminate artificial customer service：
When user no longer needs artificial customer service, artificial customer service on-hook；
Interactive telephone phonetic services 203a and artificial customer service on-hook instruction is transferred to control control centre service 205a；
Artificial customer service on-hook instruction is transferred to webpage cloud service 206a by control control centre service 205a；
Webpage cloud service 206a notice audio-video acquisition equipments 209a is closed；
Artificial customer service picture drop-out on television screen, artificial customer service voices also disappear, but do not influence bank web page interface
It has been shown that, user can continue every business operation according to actual needs.
As shown in figure 5, embodiment three, the invention discloses a kind of systems of one-way digital television real-time performance TV bank
120, most is identical for structure and embodiment, and difference is,
Webpage cloud service 206b no longer directly connects with digital signal modulation device 202b, is changed to move forward code stream, send to
Condition receiving system services 208b, is sent together by the latter to digital signal modulation device 202b.
Have the advantage that webpage cloud service 206b does not have to independent scrambling to the Video Coding of webpage and protects in this way, and
Change and unifies protection together with TV programme by condition receiving system 208b；On the other hand, since the broadcast singal that terminal receives comes
Source is unified, therefore the instruction for switching back into default program in user's on-hook no longer needs to control 205b turns of control centre's service
Hair.
It is partly updated to following flow at this point, " being hung up " in specific implementation flow：
A) after the completion of user's transacting business, machine of hanging up the telephone；
B) the connection request of interactive telephone phonetic service 203b response users, notice control control centre service 205a；
C) service 205b notification conditions in control control centre receive system 208b, the TV programme which is watched at present
Switch back to the default program set；
TV set image, is switched to specified program by d) set-top box 301b responses switching program operation.
Implement the method, apparatus and system of a kind of one-way digital television real-time performance TV bank of the present invention, it is beneficial
Effect is：
Supplement channel of the telephone network as uplink and downlink data interaction is introduced, for making up digital TV broadcasting network not
Foot；
Webpage cloud service and its corollary system are introduced by original bank web page by cloud service Video Coding,
Re-modulation, broadcast to terminal；
It is used in combination with existing conditional receiver system of digital television, protects data safety, and automatic switchover section is provided
Purpose convenient operation；
The security feature of existing telephone bank of bank is taken full advantage of, fundamentally having prevented set-top box may be infected
TV bank security risk caused by viral wooden horse；
Each key service of head end is carried out structuring division by this programme, is easy to technology pair with existing each operation system
It connects；
Guide service is provided in real time face-to-face.
The foregoing is merely illustrative of the preferred embodiments of the present invention, is not intended to limit the invention, all essences in the present invention
With within principle, any modification, equivalent replacement, improvement and so on should all be included in the protection scope of the present invention god.
Claims (12)
1. a kind of method of one-way digital television real-time performance TV bank, which is characterized in that including：
A1. specified service hotline is dialed by telephone network using the telephone set bound；
A2. the connection request of response user, notice control control centre's service；
A3. Bank Account Number corresponding with telephone number is judged whether there is, if so, account No. is passed to webpage cloud service list
Member, the webpage cloud service unit are the Bank Account Number application cloud system resource；If nothing, return requires user to handle industry
The prompting message of business；
A4. website of bank page info is encoded, is sent to digital signal modulation device, the digital signal modulation device
The set-top box of active user is pushed to by DTV unidirectional broadcast network；
A5. control centre's Service Notification condition receiving system is controlled, the TV programme which is watched at present are switched to electricity
Depending on bank；
Wherein, the TV bank is that existing DTV unidirectional broadcast network need not be transformed under unilateral network environment,
And under the premise of the DTV STB of user terminal need not be replaced, realizes and use banking on DTV.
2. the method for one-way digital television real-time performance TV bank according to claim 1, which is characterized in that step A3
There is Bank Account Number corresponding with telephone number described in if, further includes：The logical of bank's page open is returned in webpage cloud service
Know the step of information is serviced to control control centre, and the latter returns to the message that interactive telephone phonetic service is successfully connected.
3. the method for one-way digital television real-time performance TV bank according to claim 1, which is characterized in that step A3
It is further comprising the steps of afterwards:
B0. it determines whether to carry out artificial customer service, if desired, enters step B1 to B5;If not needing, A4 is entered step extremely
A5;
B1. the artificial customer service request of identification user, calls service calls machine, while transmitting key information to control control centre clothes
Business；
B2. artificial customer service off-hook connects phone, while webpage cloud service notice audio-video acquisition equipment starts；
B3. webpage cloud service carries out real-time coding to the data of audio-video acquisition equipment, together with to the real-time of bank web page interface
Coding, is sent to digital signal modulation device, the digital signal modulation device passes through DTV unidirectional broadcast network together
Push to the set-top box of active user；
B4. set-top box use method identical with viewing ordinary numbers TV programme, by TV bank web interface and artificial visitor
The real-time update image of clothes is shown in the television set of user；
B5. user carries out the operation of banking with the guidance of artificial customer service according to actual needs.
4. the method for one-way digital television real-time performance TV bank according to claim 3, which is characterized in that described
Further include step B41 between step B4 and B5：User selects to play the voice of artificial customer service on television set or telephone set.
5. a kind of device of one-way digital television real-time performance TV bank, which is characterized in that including：
Service hotline dials unit, for, by telephone network, dialing specified service hotline using the telephone set bound；
Request-response unit is connected, the connection for responding user is asked, notice control control centre's service；
Bank Account Number judging unit, for judging whether there is Bank Account Number corresponding with telephone number, if so, by account No.
Webpage cloud service unit is passed to, the webpage cloud service unit is the Bank Account Number application cloud system resource；If nothing, then
Return to the prompting message for requiring user's transacting business；
Page info coding unit is sent to digital signal modulation device, institute for encoding website of bank page info
State the set-top box that digital signal modulation device pushes to active user by DTV unidirectional broadcast network；
TV bank switch unit is watched the user for controlling control centre's Service Notification condition receiving system at present
TV programme be switched to TV bank；
Wherein, the TV bank is that existing DTV unidirectional broadcast network need not be transformed under unilateral network environment,
And under the premise of the DTV STB of user terminal need not be replaced, realizes and use banking on DTV.
6. the device of one-way digital television real-time performance TV bank according to claim 5, which is characterized in that described
Bank Account Number judging unit further includes returning the notification information of bank page open for webpage cloud service to give control control centre
Service, the information that the latter returns to the message that interactive telephone phonetic service is successfully connected return to subelement.
7. the device of one-way digital television real-time performance TV bank according to claim 5, which is characterized in that described
Further include with lower unit after Bank Account Number judging unit：
Telephone bank services judging unit, judges that user needs manual telephone system bank service still not need manual telephone system bank clothes
Business；If not needing, into page info coding unit;If desired, into the artificial relevant unit of customer service request unit, specifically
It is：
Recognition unit is asked in artificial customer service, and the artificial customer service request of user, calls service calls machine, while transmitting and pressing for identification
Key information to control control centre services；
Webpage cloud service notification unit, in artificial customer service off-hook, when connecting phone, notice audio-video acquisition equipment to start；
Real-time coding unit carries out real-time coding, together with to bank for webpage cloud service to the data of audio-video acquisition equipment
The real-time coding of web interface, is sent to digital signal modulation device together, and the digital signal modulation device passes through digital electricity
The set-top box of active user is pushed to depending on unidirectional broadcast network；
Real-time update image-display units will be electric for set-top box use method identical with viewing ordinary numbers TV programme
It is shown in the television set of user depending on the real-time update image of bank web page interface and artificial customer service；
Banking operating unit carries out the operation of banking for user with the guidance of artificial customer service according to actual needs.
8. the device of one-way digital television real-time performance TV bank according to claim 7, which is characterized in that described
Real-time update image-display units and banking operating unit further include user selection played on television set or telephone set
The selection voice unit of the voice of artificial customer service.
9. a kind of system of one-way digital television real-time performance TV bank, including head end and terminal, have in the head end
Database service equipment, digital signal modulation device, with set-top box and the TV being connected with the set-top box in terminal
Machine, the set-top box carry out data exchange by DTV unidirectional broadcast network and the set-top box, which is characterized in that
The terminal includes telephone set, and the head end has interactive telephone phonetic service unit, interactive telephone phonetic clothes
The device being engaged in the one-way digital television real-time performance TV bank described in claim 5 in unit；
Wherein, the TV bank is that existing DTV unidirectional broadcast network need not be transformed under unilateral network environment,
And under the premise of the DTV STB of user terminal need not be replaced, realizes and use banking on DTV.
10. the system of one-way digital television real-time performance TV bank according to claim 9, which is characterized in that described
Interactive telephone phonetic service unit communicated by telephone network with the telephone set.
11. the system of one-way digital television real-time performance TV bank according to claim 9, which is characterized in that described
Head end further include that control control centre service unit, webpage cloud service unit, the website of bank service that sequence is connected successively are single
Member, condition receiving system service unit, control control centre's service unit are communicated with the interactive telephone phonetic service unit
News, condition receiving system service unit communicate with the number letter word modulating equipment.
12. the system of one-way digital television real-time performance TV bank according to claim 9, which is characterized in that described
Control control centre service unit, webpage cloud service unit, website of bank service unit, condition receiving system service unit it is equal
It is connected respectively with database service unit.
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| Application Number | Priority Date | Filing Date | Title |
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| CN201210507604.6A CN103024466B (en) | 2012-11-30 | 2012-11-30 | The method, apparatus and system of one-way digital television real-time performance TV bank |
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| CN201210507604.6A CN103024466B (en) | 2012-11-30 | 2012-11-30 | The method, apparatus and system of one-way digital television real-time performance TV bank |
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| CN104301804B (en) * | 2014-10-27 | 2017-08-11 | 商埃曲网络软件（上海）有限公司 | One kind realizes internet electronic government affairs information exchange method via DTV |
| CN104301751B (en) * | 2014-10-27 | 2017-07-21 | 商埃曲网络软件（上海）有限公司 | It is a kind of that the information interacting method that food medicine supervises electronic government affairs website is accessed by DTV |
| CN110633816A (en) * | 2019-08-15 | 2019-12-31 | 咪咕文化科技有限公司 | Method for reserving service resources, terminal, server and storage medium |
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| EP0971327A3 (en) * | 1998-07-07 | 2002-03-06 | Citibank, N.A. | Method and system for providing financial services such as home banking |
| US8831677B2 (en) * | 2010-11-17 | 2014-09-09 | Antony-Euclid C. Villa-Real | Customer-controlled instant-response anti-fraud/anti-identity theft devices (with true-personal identity verification), method and systems for secured global applications in personal/business e-banking, e-commerce, e-medical/health insurance checker, e-education/research/invention, e-disaster advisor, e-immigration, e-airport/aircraft security, e-military/e-law enforcement, with or without NFC component and system, with cellular/satellite phone/internet/multi-media functions |
| CN102223571A (en) * | 2011-06-23 | 2011-10-19 | 宋健 | Speech interactive network television content searching and playing implementation method |
| CN102542497A (en) * | 2011-12-06 | 2012-07-04 | 上海交通大学 | Television network shopping system and method for elderly population |
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