CN103024466A - Method, device and system for achieving television bank in one-way digital television network - Google Patents
Method, device and system for achieving television bank in one-way digital television network Download PDFInfo
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- CN103024466A CN103024466A CN2012105076046A CN201210507604A CN103024466A CN 103024466 A CN103024466 A CN 103024466A CN 2012105076046 A CN2012105076046 A CN 2012105076046A CN 201210507604 A CN201210507604 A CN 201210507604A CN 103024466 A CN103024466 A CN 103024466A
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Abstract
The invention discloses a method for achieving television bank in a one-way digital television network. The method comprises steps of dialing an appointed service hotline through a telephone network by using a binding phone; responding the connection request of a user and notifying the controlling dispatching centre service; determining whether a bank account corresponding to the telephone number exists; coding the page information of a bank website, transmitting the page information to a digital signal modulation device, and pushing the page information to a set-top box of the current user through the digital television one-way broadcast network by using the digital signal modulation device; and notifying a condition receiving system by using the controlling dispatching centre service and switching the television program which is watched by a user currently to the television bank. The invention also provides a device and a system for achieving the television bank in the one-way digital television network. The method, the device and a system introducing television network serve as supplementary channels of downlink data and uplink data interaction, and the defect of the digital television broadcasting network is overcome.
Description
Technical field
The present invention relates to the TV bank field, relate in particular to method, Apparatus and system that a kind of one-way digital television network is realized TV bank.
Background technology
Under the large historical background of the integration of three networks, along with the year by year raising of Digital Television transfer ratio, take family as unit, use the demand of banking to mention schedule by TV.
Use banking, must need to realize the information interaction of user terminal and bank's head end.For example the user wishes to inquire about the remaining sum of bank account, need so to send " instruction of inquiry account balance " to bank's head end first, and by authentication information such as certain passage transmission account, passwords, then bank's head end just can be made correct response, returns this user's bank account remaining sum.
Because the particularity of banking, it has high level requirement to fail safe.Except the access issues that will solve information interaction, need also to guarantee that data are at the level security (can not be ravesdropping, can not forge signaling and communicate deception etc.) of passage transmission (no matter being which kind of direction).
In addition, the anti-attack of terminal and head end itself also is focus technology.Head end is owing to generally operate in service provider's machine room, so the physical protection condition is relatively better; Terminal then extensively is dispersed throughout each subscriber household, and under most technical conditions, hardware and software all is difficult to be protected reliably, even may have the active attack of " malicious user ".
In the prior art scheme, at first be that digital TV network is carried out the Two-way transformation." network support two-way interactive " is the prerequisite of this scheme.
Satisfying under the precondition, cable TV network becomes and the similar broadband communication network of computer internet.Realize networking with television set and set-top box as client terminal, remote controller is as operation tool, and linking objective bank service website is handled various bankings.
Because historical reasons, the prior art scheme is relatively harsher to the precondition of network environment to the Digital Television present situation of present China: the cost that the Two-way of network is transformed is larger; Various places operator independent operation is difficult to unified the propelling; For user terminal need to change to support Two-way network etc.
Implementing existing this technical scheme in the area that these conditions can both satisfy is feasible really, also is technical attainable to the transformation of the services sites of bank's head end.Yet safety issue remains the hidden danger in the service implementation process.As " Web bank " of computer internet professional problem that once occurred being attacked, this emerging, based on constructed bank exist equally attacked may.
Corresponding attack protection technology also is confined to the technical development of user terminal soft and hardware simultaneously.
In addition, from the above, for various reasons, present most digital television broadcasting net remains unidirectional.So-called unidirectional, refer to the only responsible data (mostly being greatly broadcast data) that receive in the network of user terminal, and initiatively head-end sends data, also just can't finish the necessary interactive operation of banking.In such area, above-mentioned prior art scheme can't be implemented.
Summary of the invention
The object of the invention is to propose method, the Apparatus and system that a kind of one-way digital television network is realized TV bank, be intended to realize that the TV bank under the unilateral network environment is professional.Do not need to transform existing Digital Television unidirectional broadcast network, do not need to change under the prerequisite of digital TV set-top box of user terminal yet, be implemented in and use banking on the Digital Television.
For reaching this purpose, the present invention by the following technical solutions:
The invention discloses a kind of one-way digital television network and realize the method for TV bank, comprising:
A1. use the good telephone set of binding by telephone network, dial the service hotline of appointment;
A2. respond user's connection request, notice Control and Schedule center service;
A3. judge whether the Bank Account Number corresponding with telephone number, if having, account No. is transmitted application high in the clouds, webpage cloud service unit system resource; If nothing is then returned the prompting message that requires user's transacting business;
A4. the website of bank page info is encoded, send to digital signal modulated equipment, the latter pushes to active user's set-top box by the Digital Television unidirectional broadcast network;
A5. Control and Schedule center service notification condition receiving system switches to TV bank with the present TV programme of watching of this user;
Realize in the method for TV bank at one-way digital television network of the present invention, if described in the steps A 3 Bank Account Number corresponding with telephone number arranged, also comprise: the webpage cloud service is returned the announcement information of bank's page open to the Control and Schedule center service, and the latter returns the step of the message that the interactive telephone phonetic service successfully connects.
Realize that at one-way digital television network of the present invention steps A 3 is rear further comprising the steps of in the method for TV bank:
B0. judge whether to carry out artificial customer service, if need, enter step B1 to B5; If do not need, enter steps A 4 to A5;
B1. identify user's artificial customer service request, call out the customer service telephone set, transmit simultaneously key information to the Control and Schedule center service;
B2. artificial customer service off-hook is connected phone, and webpage cloud service warning tone video capture device starts simultaneously;
B3. the webpage cloud service is carried out real-time coding to the data of audio-video acquisition equipment, together with the real-time coding to bank's web interface, together sends to digital signal modulated equipment, and the latter pushes to active user's set-top box by the Digital Television unidirectional broadcast network;
B4. set-top box is used the method identical with watching the ordinary numbers TV programme, and the real-time update image of TV bank web interface with artificial customer service shown at user's television set;
B5. the user carries out the operation of banking with the guidance of artificial customer service according to actual needs.
Realize also comprising step B41 between described step B4 and B5 in the method for TV bank at one-way digital television network of the present invention: user selection is play the voice of artificial customer service at television set or telephone set.
The invention discloses a kind of one-way digital television network and realize the device of TV bank, comprising:
Service hotline is dialed the unit, is used for using the good telephone set of binding by telephone network, dials the service hotline of appointment;
Connect request-response unit, be used for response user's connection request, notice Control and Schedule center service;
The Bank Account Number judging unit is used for judging whether the Bank Account Number corresponding with telephone number, if having, account No. is transmitted application high in the clouds, webpage cloud service unit system resource; If nothing is then returned the prompting message that requires user's transacting business;
The page info coding unit is used for the website of bank page info is encoded, and sends to digital signal modulated equipment, and the latter pushes to active user's set-top box by the Digital Television unidirectional broadcast network;
The TV bank switch unit is used for Control and Schedule center service notification condition receiving system, and the present TV programme of watching of this user is switched to TV bank;
Realize in the device of TV bank at one-way digital television network of the present invention, described Bank Account Number judging unit also comprises the announcement information of returning bank's page open for the webpage cloud service to the Control and Schedule center service, and the latter returns the information of the message that the interactive telephone phonetic service successfully connects and returns subelement.
Realize also comprising with lower unit after the described Bank Account Number judging unit in the device of TV bank at one-way digital television network of the present invention:
Telephone bank's service judging unit judges that the user needs the manual telephone system bank service still not need the manual telephone system bank service; If do not need, enter the page info coding unit; If need, enter the unit relevant with artificial customer service request unit, specifically:
Artificial customer service request recognition unit is used for identification user's artificial customer service request, calls out the customer service telephone set, transmits simultaneously key information to the Control and Schedule center service;
Webpage cloud service notification unit., be used at artificial customer service off-hook, when connecting phone, the warning tone video capture device starts;
The real-time coding unit, be used for the webpage cloud service data of audio-video acquisition equipment are carried out real-time coding, together with the real-time coding to bank's web interface, together send to digital signal modulated equipment, the latter pushes to active user's set-top box by the Digital Television unidirectional broadcast network;
The real-time update image-display units is used for set-top box and uses the method identical with watching the ordinary numbers TV programme, and the real-time update image of TV bank web interface with artificial customer service shown at user's television set;
The banking operating unit., be used for the user and carry out the operation of banking with the guidance of artificial customer service according to actual needs.
Realize in the device of TV bank at one-way digital television network of the present invention, comprise also that at described real-time update image-display units and banking operating unit user selection is at the selection voice unit of the voice of television set or the artificial customer service of telephone set broadcast.
The invention discloses a kind of one-way digital television network and realize the system of TV bank, comprise head end and terminal, has database service equipment in the described head end, digital signal modulated equipment, the television set that has set-top box in the terminal and link to each other with described set-top box, described set-top box is carried out exchanges data by Digital Television unidirectional broadcast network and described set-top box, comprise: described terminal comprises telephone set, described head end has the interactive telephone phonetic service unit, has the device that above-mentioned one-way digital television network is realized TV bank in the described interactive telephone phonetic service unit.
Realize that at one-way digital television network of the present invention described interactive telephone phonetic service unit and described telephone set communicate by telephone network in the system of TV bank.
Realize in the system of TV bank at one-way digital television network of the present invention, described head end also comprises successively continuous Control and Schedule center service unit, webpage cloud service unit, website of bank service unit, the condition receiving system service unit of order, Control and Schedule center service unit and described interactive telephone phonetic service unit communicate, and condition receiving system service unit and described numeral letter tone of Chinese characters control equipment communicate.
Realize that at one-way digital television network of the present invention described Control and Schedule center service unit, webpage cloud service unit, website of bank service unit, condition receiving system service unit link to each other with the database service unit respectively in the system of TV bank.
Implement a kind of one-way digital television network of the present invention and realize method, device and the system of TV bank, beneficial effect is:
Introduce telephone network as the additional passage of up-downgoing data interaction, be used for remedying the deficiency of digital TV broadcasting network;
Introduce webpage cloud service and corollary system thereof original bank webpage has been encoded by high in the clouds service real-time video, modulated again, be broadcast to terminal;
Be combined with existing conditional receiver system of digital television, protected data safety, and the convenient operation of automatic switchover program is provided;
Take full advantage of the security feature of existing telephone bank of bank, fundamentally stopped the TV bank potential safety hazard that the infected viral wooden horse of set-top box possibility causes;
This programme carries out structuring with each key service of head end to be divided, and is easy to interface differential technique with existing each operation system;
Guide service is provided face-to-face in real time.
Description of drawings
Fig. 1 is the method flow diagram that one-way digital television network of the present invention is realized TV bank;
Fig. 2 a is the device block diagram that the embodiment of the invention one one-way digital television network is realized TV bank;
Fig. 2 b is the device block diagram that the embodiment of the invention two one-way digital television networks are realized TV bank;
Fig. 3 has represented the system schematic of embodiment one one-way digital television network realization TV bank of the present invention;
Fig. 4 has represented the system schematic of embodiment two one-way digital television networks realization TV banks of the present invention;
Fig. 5 has represented the system schematic of embodiment three one-way digital television networks realization TV banks of the present invention.
Embodiment
Further specify technical scheme of the present invention below in conjunction with accompanying drawing and by embodiment.
See also Fig. 1, preferred embodiment of the present invention, a kind of one-way digital television network is realized the method for TV bank, comprising:
A1. use the good telephone set of binding by telephone network, dial the service hotline of appointment;
A2. respond user's connection request, notice Control and Schedule center service;
A3. judge whether the Bank Account Number corresponding with telephone number, if having, account No. is transmitted application high in the clouds, webpage cloud service unit system resource; If nothing is then returned the prompting message that requires user's transacting business;
A4. the website of bank page info is encoded, send to digital signal modulated equipment, the latter pushes to active user's set-top box by the Digital Television unidirectional broadcast network;
A5. Control and Schedule center service notification condition receiving system switches to TV bank with the present TV programme of watching of this user;
Wherein, if described in the steps A 3 Bank Account Number corresponding with telephone number arranged, also comprise: the webpage cloud service is returned the announcement information of bank's page open to the Control and Schedule center service, and the latter returns the step of the message that the interactive telephone phonetic service successfully connects.
Wherein, steps A 3 is rear further comprising the steps of:
B0. judge whether to carry out artificial customer service, if need, enter step B1 to B5; If do not need, enter steps A 4 to A5;
B1. identify user's artificial customer service request, call out the customer service telephone set, transmit simultaneously key information to the Control and Schedule center service;
B2. artificial customer service off-hook is connected phone, and webpage cloud service warning tone video capture device starts simultaneously;
B3. the webpage cloud service is carried out real-time coding to the data of audio-video acquisition equipment, together with the real-time coding to bank's web interface, together sends to digital signal modulated equipment, and the latter pushes to active user's set-top box by the Digital Television unidirectional broadcast network;
B4. set-top box is used the method identical with watching the ordinary numbers TV programme, and the real-time update image of TV bank web interface with artificial customer service shown at user's television set;
B5. the user carries out the operation of banking with the guidance of artificial customer service according to actual needs.
Further, also comprise step B41 between described step B4 and B5: user selection is play the voice of artificial customer service at television set or telephone set.
Specifically:
One. the implementing procedure of prosthetic customer service is as follows:
(1) prepare:
The user opens the TV bank business to radio and TV operator and the application of bank service end, and Bank Account Number, telephone number, cable TV condition receiving system smart card (hereinafter to be referred as smart card) number this three are carried out association;
(2) connect:
The user uses the good telephone set of binding (fixing or mobile telephone terminal), by telephone network, dials the service hotline of appointment;
Interactive telephone phonetic service response user's connection request, notice Control and Schedule center service;
The Control and Schedule center service is communicated by letter with database service, according to the corresponding intelligent card numbers of user's telephone number query, Bank Account Number, if then return the prompting message that requires user's transacting business without information;
The Control and Schedule center service passes to the webpage cloud service with the Bank Account Number that inquires;
The webpage cloud service is applied for high in the clouds system resource for the active user, if the corresponding website of bank welcome page of this user is then opened in success;
Website of bank is served reading database, calls the relevant information of website of bank, and response is on web interface;
The website of bank page info is encoded in the webpage cloud service, sends to digital signal modulated equipment, and the latter pushes to active user's set-top box by the Digital Television unidirectional broadcast network;
The webpage cloud service is returned the announcement information of bank's page open to the Control and Schedule center service, and the latter returns the message that the interactive telephone phonetic service is successfully connected;
Control and Schedule center service notification condition receiving system switches to TV bank with the present TV programme of watching of this user;
The program operation is switched in the set-top box response, and TV set image is switched to TV bank;
Set-top box is used the method identical with watching the ordinary numbers TV programme, and the television set of TV bank web interface the user shown;
The message that the interactive telephone phonetic service is returned according to the Control and Schedule center service is transmitted voice suggestion to user's telephone set;
(3) operation:
The user carries out button operation at telephone set as required according to call voice indication and television image prompting, returns to the interactive telephone phonetic service;
The relevant key information of interactive telephone phonetic service identification is passed to the Control and Schedule center service;
The Control and Schedule center service is passed to the webpage cloud service with key information;
The webpage cloud service is passed to the website of bank service with key information;
The website of bank service is according to key information, and real-time response is upgraded web interface;
The webpage cloud service is carried out real-time coding to bank's web interface, sends to digital signal modulated equipment, and the latter pushes to active user's set-top box by the Digital Television unidirectional broadcast network;
Set-top box is used the method identical with watching the ordinary numbers TV programme, and the real-time update image of TV bank web interface is shown at user's television set;
The user according to actual needs, this trifle that circulates flow process;
(4) hang up:
After user's transacting business is finished, the machine of hanging up the telephone;
Interactive telephone phonetic service response user's connection request, notice Control and Schedule center service;
Control and Schedule center service notification condition receiving system is obtained the director data of the default program that sets is got back in the present TV programme switching of watching of this user;
The Control and Schedule center service is sent to digital signal modulated equipment with the director data that acquires in the previous step;
The program operation is switched in the set-top box response, TV set image is switched to the program of appointment.
Two. have the execution mode of artificial customer service as follows:
In order to provide more friendly, more direct service to the user, the present invention can add artificial customer service in the specific implementation.In this programme, artificial customer service especially can be directly be presented on user's the television screen in the mode of video, with exchanging of user's realization " face-to-face ".
At the newly-increased audio-video acquisition equipment (such as camera, microphone etc.) of head end and telephone set.Audio-video acquisition equipment is connected with the webpage cloud service, and telephone set is connected with the interactive telephone phonetic service.
In the implementation flow process, when beginning to operate after the user connects, " operation " part increases following flow process in the upper throttling journey:
Start artificial customer service:
The user is according to call voice indication and television image prompting, and the button that reversal means is fixed applies for providing artificial customer service;
The customer service telephone set is called out in interactive telephone phonetic service identification user's artificial customer service request, transmits simultaneously key information to the Control and Schedule center service;
Artificial customer service off-hook is connected phone, and webpage cloud service warning tone video capture device starts simultaneously;
The webpage cloud service is carried out real-time coding to the data of audio-video acquisition equipment, together with the real-time coding to bank's web interface, together sends to digital signal modulated equipment, and the latter pushes to active user's set-top box by the Digital Television unidirectional broadcast network;
Set-top box is used the method identical with watching the ordinary numbers TV programme, and the real-time update image of TV bank web interface with artificial customer service shown at user's television set;
The voice that this moment, audio frequency apparatus gathered are consistent with the voice content in the telephone set, and the user can select whether to play the voice of artificial customer service at television set or telephone set;
The user carries out the operation of banking with the guidance of artificial customer service according to actual needs;
Finish artificial customer service:
When the user no longer needs artificial customer service, artificial customer service on-hook;
The interactive telephone phonetic service is passed to the Control and Schedule center service with artificial customer service on-hook instruction;
The Control and Schedule center service is passed to the webpage cloud service with artificial customer service on-hook instruction;
Webpage cloud service warning tone video capture device is closed;
Artificial customer service picture drop-out on the television screen, artificial customer service voices also disappears, and does not show that the user can proceed every business operation according to actual needs but do not affect bank's web interface.
See also Fig. 2 a, the embodiment of the invention one, a kind of one-way digital television network is realized the device 1 of TV bank, comprising:
Service hotline is dialed unit 10, is used for using the good telephone set of binding by telephone network, dials the service hotline of appointment;
Connect request-response unit 20, be used for response user's connection request, notice Control and Schedule center service;
Bank Account Number judging unit 30 is used for judging whether the Bank Account Number corresponding with telephone number, if having, account No. is transmitted application high in the clouds, webpage cloud service unit system resource; If nothing is then returned the prompting message that requires user's transacting business;
Page info coding unit 40 is used for the website of bank page info is encoded, and sends to digital signal modulated equipment, and the latter pushes to active user's set-top box by the Digital Television unidirectional broadcast network;
TV bank switch unit 50 is used for Control and Schedule center service notification condition receiving system, and the present TV programme of watching of this user is switched to TV bank;
Wherein, Bank Account Number judging unit 30 also comprises the announcement information of returning bank's page open for the webpage cloud service to the Control and Schedule center service, and the latter returns the information of the message that the interactive telephone phonetic service successfully connects and returns subelement.
See also Fig. 2 b, the embodiment of the invention two, a kind of one-way digital television network is realized the device 2 of TV bank, has all functional units of the above embodiments one, and difference is also have following functional unit:
Also comprise with lower unit after the Bank Account Number judging unit 30:
Telephone bank's service judging unit 12 judges that the user needs the manual telephone system bank service still not need the manual telephone system bank service; If do not need, enter the page info coding unit; If need, enter the unit relevant with artificial customer service request unit, specifically:
Artificial customer service request recognition unit 22 is used for identification user's artificial customer service request, calls out the customer service telephone set, transmits simultaneously key information to the Control and Schedule center service;
Webpage cloud service notification unit 32 is used at artificial customer service off-hook, and when connecting phone, the warning tone video capture device starts;
Real-time coding unit 42, be used for the webpage cloud service data of audio-video acquisition equipment are carried out real-time coding, together with the real-time coding to bank's web interface, together send to digital signal modulated equipment, the latter pushes to active user's set-top box by the Digital Television unidirectional broadcast network;
Real-time update image-display units 52 is used for set-top box and uses the method identical with watching the ordinary numbers TV programme, and the real-time update image of TV bank web interface with artificial customer service shown at user's television set;
Banking operating unit 62 is used for the user according to actual needs and the operation of banking is carried out in the guidance of artificial customer service.
Wherein, comprise also that at real-time update image-display units 52 and banking operating unit 62 user selection is at the selection voice unit of the voice of television set or the artificial customer service of telephone set broadcast.
As shown in Figure 3, embodiment one, the invention discloses a kind of one-way digital television network and realize the system 100 of TV bank, comprise head end 200 and terminal 300, has database service equipment 201 in the head end 200, digital signal modulated equipment 202, the television set 302 that has set-top box 301 in the terminal 300 and link to each other with set-top box 301, set-top box 301 is carried out exchanges data by Digital Television unidirectional broadcast network 400 and set-top box 301, comprise: terminal 300 comprises telephone set 305, head end 200 has interactive telephone phonetic service unit 203, has the device 1 that above-mentioned one-way digital television network is realized TV bank in the interactive telephone phonetic service unit 203.
Realize that at one-way digital television network of the present invention in the system of TV bank, interactive telephone phonetic service unit 203 communicates by telephone network 500 with telephone set 305.
Realize in the system of TV bank at one-way digital television network of the present invention, head end 200 also comprises successively continuous Control and Schedule center service unit 205, webpage cloud service unit 206, website of bank service unit 207, the condition receiving system service unit 208 of order, Control and Schedule center service unit 205 communicates with interactive telephone phonetic service unit 203, and condition receiving system service unit 208 communicates with numeral letter tone of Chinese characters control equipment 202.
Wherein, Control and Schedule center service unit 205, webpage cloud service unit 206, website of bank service unit 207, condition receiving system service unit 208 link to each other with database service unit 201 respectively.
As shown in Figure 4, embodiment two, the invention discloses a kind of one-way digital television network and realize the system 110 of TV bank, most of identical with embodiment one among Fig. 3, difference only is to have the device 2 that above-mentioned one-way digital television network is realized TV bank among the interactive telephone phonetic service unit 203a, and webpage cloud service 206a connects audio-video acquisition equipment 209a.
In order to provide more friendly, more direct service to the user, the present invention can add artificial customer service when embodiment two.In this programme, artificial customer service especially can be directly be presented on user's the television screen in the mode of video, with exchanging of user's realization " face-to-face ".
As shown in Figure 4, newly-increased such as camera, microphone etc. of audio-video acquisition equipment 209a(of head end) and telephone set, audio-video acquisition equipment 209a is connected with webpage cloud service 206a, and telephone set 305a is connected with interactive telephone phonetic service 203a.
In the implementation flow process, when beginning to operate after the user connects, " operation " part increases following flow process in the upper throttling journey:
Start artificial customer service:
The user is according to call voice indication and television image prompting, and the button that reversal means is fixed applies for providing artificial customer service;
The customer service telephone set is called out in interactive telephone phonetic service 203a identification user's artificial customer service request, transmits simultaneously key information to Control and Schedule center service 205a;
Artificial customer service off-hook is connected phone, and webpage cloud service 206a warning tone video capture device 209a starts simultaneously;
Webpage cloud service 206a carries out real-time coding to the data of audio-video acquisition equipment 209a, together with the real-time coding to bank's web interface, together send to digital signal modulated equipment 202a, the latter pushes to active user's set-top box 301a by Digital Television unidirectional broadcast network 400a;
Set-top box 301a uses the method identical with watching the ordinary numbers TV programme, and the real-time update image of TV bank web interface with artificial customer service shown at user's television set 302a;
The voice that this moment, audio frequency apparatus gathered are consistent with the voice content in the telephone set, and the user can select whether to play the voice of artificial customer service at television set or telephone set;
The user carries out the operation of banking with the guidance of artificial customer service according to actual needs;
Finish artificial customer service:
When the user no longer needs artificial customer service, artificial customer service on-hook;
Interactive telephone phonetic service 203a is passed to Control and Schedule center service 205a with artificial customer service on-hook instruction;
Control and Schedule center service 205a is passed to webpage cloud service 206a with artificial customer service on-hook instruction;
Webpage cloud service 206a warning tone video capture device 209a closes;
Artificial customer service picture drop-out on the television screen, artificial customer service voices also disappears, and does not show that the user can proceed every business operation according to actual needs but do not affect bank's web interface.
As shown in Figure 5, embodiment three, the invention discloses the system 120 that a kind of one-way digital television network is realized TV bank, and most is identical for structure and embodiment, and difference is,
Webpage cloud service 206b no longer directly joins with digital signal modulated equipment 202b, changes into the code stream reach, delivers to condition receiving system and serves 208b, together delivers to digital signal modulated equipment 202b by the latter.
The benefit of bringing like this is that webpage cloud service 206b need not protect the real-time video coding of webpage in independent scrambling, and changes by condition receiving system 208b with the unified protection of TV programme; On the other hand, because the broadcast singal that terminal receives source is unified, therefore the instruction of returning default program of the switching when user's on-hook no longer needs Control and Schedule center service 205b to transmit.
At this moment, " hanging up " part is updated to following flow process in the implementation flow process:
A) after user's transacting business is finished, the machine of hanging up the telephone;
B) interactive telephone phonetic service 203b response user's connection request, notice Control and Schedule center service 205a;
C) Control and Schedule center service 205b notification condition receiving system 208b, the default program that sets is got back in the present TV programme switching of watching of this user;
D) the program operation is switched in set-top box 301b response, TV set image is switched to the program of appointment.
Implement a kind of one-way digital television network of the present invention and realize method, device and the system of TV bank, beneficial effect is:
Introduce telephone network as the additional passage of up-downgoing data interaction, be used for remedying the deficiency of digital TV broadcasting network;
Introduce webpage cloud service and corollary system thereof original bank webpage has been encoded by high in the clouds service real-time video, modulated again, be broadcast to terminal;
Be combined with existing conditional receiver system of digital television, protected data safety, and the convenient operation of automatic switchover program is provided;
Take full advantage of the security feature of existing telephone bank of bank, fundamentally stopped the TV bank potential safety hazard that the infected viral wooden horse of set-top box possibility causes;
This programme carries out structuring with each key service of head end to be divided, and is easy to interface differential technique with existing each operation system;
Guide service is provided face-to-face in real time.
The above only is preferred embodiment of the present invention, and is in order to limit the present invention, within the spirit and principles in the present invention not all, any modification of doing, is equal to replacement, improvement etc., all should be included within protection scope of the present invention.
Claims (12)
1. the method for an one-way digital television network realization TV bank is characterized in that, comprising:
A1. use the good telephone set of binding by telephone network, dial the service hotline of appointment;
A2. respond user's connection request, notice Control and Schedule center service;
A3. judge whether the Bank Account Number corresponding with telephone number, if having, account No. is transmitted application high in the clouds, webpage cloud service unit system resource; If nothing is then returned the prompting message that requires user's transacting business;
A4. the website of bank page info is encoded, send to digital signal modulated equipment, the latter pushes to active user's set-top box by the Digital Television unidirectional broadcast network;
A5. Control and Schedule center service notification condition receiving system switches to TV bank with the present TV programme of watching of this user.
2. one-way digital television network according to claim 1 is realized the method for TV bank, it is characterized in that, if described in the steps A 3 Bank Account Number corresponding with telephone number arranged, also comprise: the webpage cloud service is returned the announcement information of bank's page open to the Control and Schedule center service, and the latter returns the step of the message that the interactive telephone phonetic service successfully connects.
3. one-way digital television network according to claim 1 is realized the method for TV bank, it is characterized in that steps A 3 is rear further comprising the steps of:
B0. judge whether to carry out artificial customer service, if need, enter step B1 to B5; If do not need, enter steps A 4 to A5;
B1. identify user's artificial customer service request, call out the customer service telephone set, transmit simultaneously key information to the Control and Schedule center service;
B2. artificial customer service off-hook is connected phone, and webpage cloud service warning tone video capture device starts simultaneously;
B3. the webpage cloud service is carried out real-time coding to the data of audio-video acquisition equipment, together with the real-time coding to bank's web interface, together sends to digital signal modulated equipment, and the latter pushes to active user's set-top box by the Digital Television unidirectional broadcast network;
B4. set-top box is used the method identical with watching the ordinary numbers TV programme, and the real-time update image of TV bank web interface with artificial customer service shown at user's television set;
B5. the user carries out the operation of banking with the guidance of artificial customer service according to actual needs.
4. one-way digital television network according to claim 3 is realized the method for TV bank, it is characterized in that, also comprises step B41 between described step B4 and B5: user selection is play the voice of artificial customer service at television set or telephone set.
5. the device of an one-way digital television network realization TV bank is characterized in that, comprising:
Service hotline is dialed the unit, is used for using the good telephone set of binding by telephone network, dials the service hotline of appointment;
Connect request-response unit, be used for response user's connection request, notice Control and Schedule center service;
The Bank Account Number judging unit is used for judging whether the Bank Account Number corresponding with telephone number, if having, account No. is transmitted application high in the clouds, webpage cloud service unit system resource; If nothing is then returned the prompting message that requires user's transacting business;
The page info coding unit is used for the website of bank page info is encoded, and sends to digital signal modulated equipment, and the latter pushes to active user's set-top box by the Digital Television unidirectional broadcast network;
The TV bank switch unit is used for Control and Schedule center service notification condition receiving system, and the present TV programme of watching of this user is switched to TV bank.
6. one-way digital television network according to claim 5 is realized the device of TV bank, it is characterized in that, described Bank Account Number judging unit also comprises the announcement information of returning bank's page open for the webpage cloud service to the Control and Schedule center service, and the latter returns the information of the message that the interactive telephone phonetic service successfully connects and returns subelement.
7. one-way digital television network according to claim 5 is realized the device of TV bank, it is characterized in that, also comprises with lower unit after the described Bank Account Number judging unit:
Telephone bank's service judging unit judges that the user needs the manual telephone system bank service still not need the manual telephone system bank service; If do not need, enter the page info coding unit; If need, enter the unit relevant with artificial customer service request unit, specifically:
Artificial customer service request recognition unit is used for identification user's artificial customer service request, calls out the customer service telephone set, transmits simultaneously key information to the Control and Schedule center service;
Webpage cloud service notification unit., be used at artificial customer service off-hook, when connecting phone, the warning tone video capture device starts;
The real-time coding unit, be used for the webpage cloud service data of audio-video acquisition equipment are carried out real-time coding, together with the real-time coding to bank's web interface, together send to digital signal modulated equipment, the latter pushes to active user's set-top box by the Digital Television unidirectional broadcast network;
The real-time update image-display units is used for set-top box and uses the method identical with watching the ordinary numbers TV programme, and the real-time update image of TV bank web interface with artificial customer service shown at user's television set;
The banking operating unit., be used for the user and carry out the operation of banking with the guidance of artificial customer service according to actual needs.
8. one-way digital television network according to claim 7 is realized the device of TV bank, it is characterized in that, comprise also that at described real-time update image-display units and banking operating unit user selection is at the selection voice unit of the voice of television set or the artificial customer service of telephone set broadcast.
9. an one-way digital television network is realized the system of TV bank, comprise head end and terminal, has database service equipment in the described head end, digital signal modulated equipment, the television set that has set-top box in the terminal and link to each other with described set-top box, described set-top box is carried out exchanges data by Digital Television unidirectional broadcast network and described set-top box, it is characterized in that, described terminal comprises telephone set, described head end has the interactive telephone phonetic service unit, has the device that one-way digital television network claimed in claim 5 is realized TV bank in the described interactive telephone phonetic service unit.
10. one-way digital television network according to claim 9 is realized the system of TV bank, it is characterized in that described interactive telephone phonetic service unit and described telephone set communicate by telephone network.
11. one-way digital television network according to claim 9 is realized the system of TV bank, it is characterized in that, described head end also comprises successively continuous Control and Schedule center service unit, webpage cloud service unit, website of bank service unit, the condition receiving system service unit of order, Control and Schedule center service unit and described interactive telephone phonetic service unit communicate, and condition receiving system service unit and described numeral letter tone of Chinese characters control equipment communicate.
12. one-way digital television network according to claim 9 is realized the system of TV bank, it is characterized in that described Control and Schedule center service unit, webpage cloud service unit, website of bank service unit, condition receiving system service unit link to each other with the database service unit respectively.
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