CN102984650B - A kind of help system realizes the method for seeking help - Google Patents

A kind of help system realizes the method for seeking help Download PDF

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Publication number
CN102984650B
CN102984650B CN201210463147.5A CN201210463147A CN102984650B CN 102984650 B CN102984650 B CN 102984650B CN 201210463147 A CN201210463147 A CN 201210463147A CN 102984650 B CN102984650 B CN 102984650B
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China
Prior art keywords
client
help
service end
user
positional information
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Expired - Fee Related
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CN201210463147.5A
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Chinese (zh)
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CN102984650A (en
Inventor
何加淼
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Guangdong Oppo Mobile Telecommunications Corp Ltd
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Guangdong Oppo Mobile Telecommunications Corp Ltd
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Priority to CN201210463147.5A priority Critical patent/CN102984650B/en
Publication of CN102984650A publication Critical patent/CN102984650A/en
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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F9/00Arrangements for program control, e.g. control units
    • G06F9/06Arrangements for program control, e.g. control units using stored programs, i.e. using an internal store of processing equipment to receive or retain programs
    • G06F9/44Arrangements for executing specific programs
    • G06F9/451Execution arrangements for user interfaces
    • G06F9/453Help systems

Abstract

The invention discloses a kind of method that help system realizes seeking help, help system relates to client and service end, and client is arranged on mobile terminals, reports a current location every setting-up time section to described service end; Service end then collects once the positional information of each client every setting-up time section; Client and service end complete the process that the mobile terminal that is provided with client is sought help to other client alternately.Preferably, also before seeking help to other client, first Mobile phone charging station can be sought help from.Help system of the present invention realizes the method for seeking help, complete the process of seeking help, when user being gone out or foresees that electricity deficiency cannot be charged, the active measures seeking help from other client can be initiated in advance, provide a kind of initiatively selection for user tackles battery electric quantity deficiency.

Description

A kind of help system realizes the method for seeking help
Technical field
The present invention relates to method that client in a kind of help system seeks help to service end and the method that service end customer in response end is sought help.
Background technology
Mobile terminal plays increasing effect in people's life, work, has become requisite means of communication.But, after mobile terminal electricity deficiency, but cannot work, bring inconvenience.Be only limitted to remind the machine under situation that current mobile terminal electricity is not enough, namely when battery electric quantity is lower than certain percentage, a dialog box prompting user current electric quantity can be ejected not enough.As there is no chargeable facility around user, then can only let alone electricity and exhaust rear shutdown, other active measures any cannot be taked.Given this, be badly in need of a kind of structure of system platform, make mobile phone users take when electricity will be used up to select some active measures.
Summary of the invention
Technical problem to be solved by this invention is: make up above-mentioned the deficiencies in the prior art, proposes a kind of method that help system realizes seeking help, and the client making mobile terminal pass through to arrange initiates active measures, to tackle the not enough problem of the mobile terminal electricity being about to run into.
Technical problem of the present invention is solved by following technical scheme:
The method that the client of help system is sought help to service end, described client is arranged on mobile terminals, reports a current location every setting-up time section to described service end; Described method of seeking help comprises the step B of other client of seeking help), described step B) comprise the following steps: B1) client sends the request of other client of seeking help to service end; B2) client sends the current residing positional information of described client to service end; B3) client receives nearer N1 of the distance described client of seeking help that service end sends and is ready the information of other client user helped; B4) first indication information of client mobile terminal receive user; B5) client carries out action according to described first indication information: if described first indication information is receive help that is a certain or certain other client several, then described client connects, and is connected to the dialog channel that service end is described client and other client user foundation of seeking help; If described first indication information is for refusing one's help, then described client terminates to seek help.
Technical problem of the present invention is solved by following further technical scheme:
The method that the service end customer in response end of help system is sought help, described service end collects once the positional information of each client every setting-up time section; The method that described response is sought help comprises the step S responded other client of seeking help), described step S) comprise the following steps: S1) described service end receives the request of other client of seeking help that client sends; S2) described service end receives the current residing positional information of the described client transmission of seeking help; S3) described service end is according to described step S2) in positional information and the positional information of each client of storage, determine M other client that the current present position of client of seeking help apart from this is nearer; S4) described service end is to described step S3) in the M that determines other client send inquiry message; S5) described service end receives the information that described M other client returns, and determines N1 other client that described client that the distance of being ready to offer help is sought help is nearer; S6) described service end sends the information of described N1 other client user to the client of seeking help; S7) described service end is set up dialog channel between the client of seeking help and the being ready client of offering help.
The beneficial effect that the present invention is compared with the prior art is:
Help system of the present invention realizes the method for seeking help, relate to client and service end, client and service end mutual time can realize the process of seeking help from other client, when user being gone out or foresees that electricity deficiency cannot be charged, the active measures seeking help from other client can be initiated in advance.Recourse method of the present invention, provides a kind of initiatively selection for user uses during mobile terminal, to tackle the not enough problem of the mobile terminal electricity being about to run into.
Accompanying drawing explanation
Fig. 1 is the flow chart that the client of help system in the specific embodiment of the invention initiates when seeking help other client;
Fig. 2 is the flow chart that the service end of help system in the specific embodiment of the invention responds when seeking help other client;
Fig. 3 is the flow chart that the client of help system in the specific embodiment of the invention initiates when seeking help Mobile phone charging station;
Fig. 4 is the flow chart that the service end of help system in the specific embodiment of the invention responds when seeking help Mobile phone charging station;
Fig. 5 is the flow chart that the client of help system in the specific embodiment of the invention carries out early warning information forwarding step.
Embodiment
Contrast accompanying drawing below in conjunction with embodiment the present invention is described in further details.
In this embodiment, help system realizes the method for seeking help, and the help system related to comprises client and service end.Client is arranged on the mobile terminal of user, a mobile terminal current location is initiatively reported to service end every setting-up time section (such as 4 hours), service end then collects the current location information being once respectively provided with the mobile terminal of this client every this setting-up time section, use when seeking help in order to follow-up initiation.
Client is initiated when initiatively seeking help, and comprises and carries out to other client the step B that seeks help).Preferably, before initiation is sought help to other client, the steps A of comparatively safe Mobile phone charging station of seeking help can be initiated).Further preferably, after completing the process of seeking help, early warning information forwarding step C before battery capacity of mobile terminal exhausts, can be carried out), thus inform oneself electricity of related communication contact person exhaust before last residing positional information and temporal information.
First, the step B that main initiation is sought help to other client is described).As shown in Figure 1, the client for help system in this embodiment initiates flow chart when seeking help other client, comprises the following steps:
B1) client sends the request of other client of seeking help to service end.
B2) client sends the current residing positional information of described client to service end.
Usually, when user A uses its mobile terminal, as other client of seeking help need be initiated, then click button of seeking help, namely client sends the request of other client of seeking help to service end, namely client obtains the current positional information of user A mobile terminal, is sent to long-range service end.Client is sent to remote service end after obtaining current location information by the GPS locating module in mobile phone.After service end response, service end obtains the information of individual other client user being ready to help of suitable N1, and this information is sent to client.
B3) client receives the information of individual other client user being ready to help of N1 of the close together that service end sends.
Wherein N1 is the numerical value arranged flexibly, is 3,4 or other integer numerical value being greater than 1.Such as, N1 gets 3, then the client of user A receives nearby users B, C and D that server returns and is ready to offer help.
B4) first indication information of client mobile terminal receive user.
B5) client carries out action according to described first indication information.
As above-mentioned, user A knows nearby users B, after D and E is ready to offer help, carry out next step as selected one of them or several user (as selected user B and user E) to link up, then namely the client of user A connects, being connected to service end is the dialog channel of user A and user B foundation and the dialog channel (communications platform of similar QQ) for user A and user E foundation, link up because user A does not select user D to carry out next step, although therefore service end also establishes dialog channel for user A and user D, but because user A client does not connect this passage, so the dialog channel do not formed between A and D connects.After user A knows that nearby users B, D and E are ready to offer help, as having a misgiving, not wanting the communication carrying out next step, intending to refuse one's help, then namely the client of user A terminates to seek help.
As mentioned above, namely user A completes and initiatively seeks help.This active is sought help, the support of enough battery electric quantities may be needed.Therefore, as user A knows that the battery capacity of mobile terminal of oneself may exhaust in following 1 or 2 hours, then user can initiate this active in advance and seeks help, this 1 or 2 hours that utilizes electricity enough to support has been carried out this process of seeking help, search out suitable help people, to obtain this helping help afterwards.
Correspondingly, the process of corresponding above-mentioned other client of seeking help of service end responds, the step S of response) flow chart as shown in Figure 2, comprise the following steps:
S1) service end receives the request of other client of seeking help that client sends.
S2) service end receives the current residing positional information of this client of the client transmission of seeking help.
S3) service end is according to described step S2) in positional information and the positional information of each client of storage, determine M other client that the current present position of client of seeking help apart from this is nearer.
In this step, the user A as sought help is positioned at location point a, and service end, according to this location point a and the positional information receiving each client stored in advance, determines front M the user that distance and position point a is nearer.As M=5, namely determine the nearest user B of distance and position point a, the second near user C, the 3rd near user D, the user E of nearby place and the 5th near user F.M should be greater than the helping number N 1 that must find of in advance setting herein, although in order to M user Zhong You certain customers from must close to, be unwilling to offer help.
Preferably, step S3) determine that M other client comprises the following steps: S31) according to described step S2) in positional information and the positional information of each client of storage, determine the P nearer apart from this client location of seeking help other client; Wherein P >=M; S32) service end sends position updating request to this P other client; S33) service end receives the positional information after the renewal that P other client returns; S34) service end is according to step S33) positional information after the renewal that receives determines other client of M that client that distance is sought help is nearer.According to this preferably step, then can filter out the nearer M of current distance user A other client user.Such as, the nearer P first determined (getting P=8) other client user is A1, A2, A3 and B, C, D, E and F.After asking these 8 users to upgrade current location information, find that user B, C, D are current and far go, only A1, A2, A3, E and F are still in original place, and distance A is nearer.Then step S34) other client of namely determining M (getting M=5) that client user A that distance is sought help is nearer is user A1, A2, A3, E and F.
S4) service end is to step S3) in the M that determines other client send inquiry message.The inquiry message herein sent, preferably, being only limitted to send associated subscriber A mobile terminal will exhaust by electricity, whether is ready the inquiry of offering help, and does not directly announce the positional information of user A.
S5) service end receives the information that M other client returns, and determines N1 other client that client that the distance of being ready to offer help is sought help is nearer.
In this step, after service end receives the information returned, determine be ready to offer help have 4 users B, D, E and F, as N1=3, then get nearer first 3, namely user B, D and E is that the distance of offering help of being ready determined is sought help nearer 3 other clients of client.
S6) service end sends the information of described N1 other client user to the client of seeking help.Send user profile herein, preferably, being only limitted to inform has user B, D and E to be ready to offer help near the user A that seeks help, and does not directly inform the positional information of three users.And preferably, described N1 other client according to after distance sequence, is sent the information of described N1 other client user by service end in order.Namely the B that transmission range A is nearest at first, the D that then transmission range A second is near, the E that last transmission range A the 3rd is near.
S7) service end is set up dialog channel between the client of seeking help and the being ready client of offering help.
In this step, namely service end sets up dialog channel for user A and user B, for user A and user D sets up dialog channel, for user A and user E sets up dialog channel.Although dialog channel is set up by service end, whether concrete formation or not dialog channel, then determined by user A.As previously mentioned, client as user A connects, being connected to service end is the dialog channel of user A and user B foundation and the dialog channel for user A and user E foundation, and do not select the dialog channel being connected to user A and user D foundation, then final only formation first two dialog channel, does not form last a kind of dialog channel.
As mentioned above, namely service end completes the response process seeking the help of other client for user A.
Secondly, the steps A preferably first initiating safer Mobile phone charging station of seeking help is described) detailed content.As shown in Figure 3, the client for help system in this embodiment initiates flow chart when seeking help Mobile phone charging station, comprises the following steps:
A1) client sends the request of searching mobile phone charging station to service end.
A2) client sends the current residing positional information of described client to service end.Equally preferably, client is sent to remote service end after obtaining current location information by the GPS locating module in mobile phone, and after service end response, service end obtains the positional information of a suitable N2 Mobile phone charging station, and this positional information is sent to client.
A3) positional information of N2 the Mobile phone charging station that this described client of seeking help of distance of client reception service end transmission is nearer.
A4) client receives second indication information of user.
A5) client carries out action according to described second indication information.
In this step, when carrying out action according to instruction, if described second indication information is for selecting a certain Mobile phone charging station, terminate to seek help, then described client terminates to seek help; If described second indication information is initiate seeking help to other client, then described client enters step B).
According to the setting of this preferred steps, namely user A can prioritizing selection safer search seeking help of Mobile phone charging station, the follow-up Mobile phone charging station that can arrive close together charges, to tackle cell-phone battery electric-charge quantity tcam-exhaustion on the horizon.When there is no suitable selectable Mobile phone charging station, then carry out the step of seeking help from other client.
Correspondingly, the process of the corresponding above-mentioned Mobile phone charging station of seeking help of service end responds, the step R of response) flow chart as shown in Figure 4, comprise the following steps:
R1) service end receives the request of the searching mobile phone charging station of the client transmission needing to seek help.
R2) service end receives the current residing positional information of this client that this client of seeking help sends.
R3) service end is according to the current residing positional information of this client of seeking help and the positional information of each Mobile phone charging station that stores in advance, determines from N2 Mobile phone charging station close to the current present position of this client.
In this step, the user A as sought help is positioned at location point a, and service end, according to this location point a and the positional information of each Mobile phone charging station that stores in advance, determines front N2 the Mobile phone charging station that distance and position point a is nearer.As N2=3, namely determine the Mobile phone charging station W1 that distance and position point a is nearest, the second near Mobile phone charging station W2 and the 3rd near Mobile phone charging station W3.
R4) positional information of N2 Mobile phone charging station is sent to client by service end.
In this step, the client of the user A that service end sends to this to seek help by the positional information of Mobile phone charging station W1, W2 and W3.
As mentioned above, namely service end completes the response of the process to Mobile phone charging station of seeking help.
Finally, the step C sending early warning information before battery capacity of mobile terminal exhausts is described).As shown in Figure 5, for client in this embodiment carries out the flow chart of early warning information forwarding step, early warning information forwarding step C) comprise the following steps:
C1) monitoring step, comprising: C11) detect the battery electric quantity of described mobile terminal; C12) judge that whether the battery electric quantity of mobile terminal is lower than setting threshold, if so, then enters step C2); If not, then terminate.
Preferably, this setting threshold is 3% of battery electric quantity.General battery electric quantity lower than 1% time, mobile terminal just can automatic shutdown, therefore sets the threshold to a value (such as 3%) higher than 1%, can utilize and complete following early warning information process of transmitting about last dump energy before.
C2) positional information of described mobile terminal and current temporal information is obtained.Similarly, client obtains current residing positional information by the GPS locating module in mobile phone.
C3) according to described positional information, current temporal information and the message template pre-set generate final note.Namely this final note comprises the mobile terminal of user A by positional information residing during shutdown, by temporal information during shutdown and by the event information shut down.
The mobile terminal of the contact person C4) described final short message sending to described mobile phone users preset.
Namely user can preset the relatives of oneself, good friend is the recipient of early warning information, when electricity deficiency needs to send early warning information, by above-mentioned steps C3) the final short message sending comprising positional information, temporal information and event information that generates gives the relatives, good friend etc. of setting, completes early warning information forwarding step.
C5) terminate.
The help system of this embodiment realizes the method for seeking help, by the client on mobile terminal and service end mutual, thus make mobile phone users initiatively can carry out other client user that seeks help, to seek help Mobile phone charging station, the measures such as the not enough early warning information transmission of battery electric quantity, thus the not enough problem of mobile terminal electricity that reply is about to face.The i.e. method of this embodiment, can be user and provides initiatively selection, the inconvenience that reply battery electric quantity deficiency causes.
Above content is in conjunction with concrete preferred implementation further description made for the present invention, can not assert that specific embodiment of the invention is confined to these explanations.For general technical staff of the technical field of the invention, make some substituting or obvious modification without departing from the inventive concept of the premise, and performance or purposes identical, all should be considered as belonging to protection scope of the present invention.

Claims (9)

1. the method that the client tackling the help system of electricity deficiency is sought help to service end, is characterized in that: described help system comprises multiple client; Multiple described client is arranged on the mobile terminal of multiple user, reports a current location every setting-up time section to described service end; Described service end collects once the current location information of each client every setting-up time section; Described method of seeking help comprises the step B of other client of seeking help), described step B) comprise the following steps:
B1) client sends the request of other client of seeking help to service end;
B2) client sends the current residing positional information of described client to service end;
B3) client receives nearer N1 of the distance described client of seeking help that service end sends and is ready the information of other client user helped; The information of other client user described only for inform to have near the described client of seeking help first user, the second user ..., a N1 user is ready to offer help, and directly do not inform the positional information of N1 user;
B4) first indication information of client mobile terminal receive user;
B5) client carries out action according to described first indication information: if described first indication information is receive help that is a certain or certain other client several, then described client connects, and is connected to the dialog channel that service end is described client and other client user foundation of seeking help; If described first indication information is for refusing one's help, then described client terminates to seek help.
2. the client of the help system according to claim 1 method of seeking help to service end, it is characterized in that: at described step B) before also comprise the steps A of Mobile phone charging station of seeking help), described steps A) comprise the following steps: A1) client sends the request of searching mobile phone charging station to service end; A2) client sends the current residing positional information of described client to service end; A3) client receives the positional information of N2 nearer Mobile phone charging station of the distance described client of seeking help that service end sends; A4) client receives second indication information of user; A5) client carries out action according to described second indication information: if described second indication information is for selecting a certain Mobile phone charging station, terminate to seek help, then described client terminates to seek help; If described second indication information is initiate seeking help to other client, then described client enters step B).
3. the client of the help system according to claim 1 method of seeking help to service end, it is characterized in that: described step B) also comprise early warning information forwarding step C afterwards), described step C) comprise the following steps: whether C1) monitor the battery electric quantity of described mobile terminal lower than setting threshold, if so, then step C2 is entered); If not, then terminate; C2) positional information of described mobile terminal and current temporal information is obtained; C3) according to described positional information, current temporal information and the message template pre-set generate final note; The mobile terminal of the contact person C4) described final short message sending to described mobile phone users preset.
4. the client of the help system according to claim 3 method of seeking help to service end, is characterized in that: described step C1) in setting threshold be 3% of battery electric quantity.
5. the client of the help system according to claim 1 and 2 method of seeking help to service end, it is characterized in that: described step B2) or described steps A 2) in after client obtains the positional information at described client place by GPS locating module, send the current residing positional information of described client to service end.
6. the method that the service end customer in response end of tackling the help system of electricity deficiency is sought help, is characterized in that: described help system comprises multiple client; Multiple described client is arranged on the mobile terminal of multiple user, reports a current location every setting-up time section to described service end; Described service end collects once the current location information of each client every setting-up time section; The method that described response is sought help comprises the step S responded other client of seeking help), described step S) comprise the following steps:
S1) described service end receives the request of other client of seeking help that client sends;
S2) described service end receives the current residing positional information of the described client transmission of seeking help;
S3) described service end is according to described step S2) in positional information and the positional information of each client of storage, determine M other client that the current present position of client of seeking help apart from this is nearer;
S4) described service end is to described step S3) in the M that determines other client send inquiry message;
S5) described service end receives the information that described M other client returns, and determines N1 other client that described client that the distance of being ready to offer help is sought help is nearer;
S6) described service end sends the information of described N1 other client user to the client of seeking help; The information of other client user described sent only for inform to have near the described client of seeking help first user, the second user ..., a N1 user is ready to offer help, and directly do not inform the positional information of N1 user;
S7) described service end is set up dialog channel between the client of seeking help and the being ready client of offering help.
7. the service end customer in response end according to claim 6 method of seeking help, it is characterized in that: described step S3) comprise the following steps: S31) according to described step S2) in positional information and the positional information of each client of storage, determine the P nearer apart from this client location of seeking help other client; Wherein P >=M; S32) described service end sends position updating request to described P other client; S33) described service end receives the positional information after the renewal that described P other client returns; S34) described service end is according to described step S33) positional information after the renewal that receives determines other client of M that described client that distance is sought help is nearer.
8. the service end customer in response end according to claim 6 method of seeking help, it is characterized in that: described step S6) described in service end by described N1 other client according to after distance sequence, send the information of described N1 other client user in order.
9. the service end customer in response end according to claim 6 method of seeking help, it is characterized in that: the method that described response is sought help also comprises the step R responded Mobile phone charging station of seeking help), described step R) comprise the following steps: R1) described service end receives the request of the searching mobile phone charging station that client sends; R2) described service end receives the current residing positional information of client that client sends; R3) described service end is according to the current residing positional information of client and the positional information of each Mobile phone charging station that stores in advance, determines from N2 Mobile phone charging station close to the current present position of this client; R4) positional information of a described N2 Mobile phone charging station is sent to described client by described service end.
CN201210463147.5A 2012-11-16 2012-11-16 A kind of help system realizes the method for seeking help Expired - Fee Related CN102984650B (en)

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CN104754503A (en) * 2013-12-26 2015-07-01 深圳桑菲消费通信有限公司 Method and device for acquiring position information by monitoring electric quantity change and mobile equipment
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