CN102930377A - Method and equipment for processing business handling information - Google Patents
Method and equipment for processing business handling information Download PDFInfo
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- CN102930377A CN102930377A CN2012103799252A CN201210379925A CN102930377A CN 102930377 A CN102930377 A CN 102930377A CN 2012103799252 A CN2012103799252 A CN 2012103799252A CN 201210379925 A CN201210379925 A CN 201210379925A CN 102930377 A CN102930377 A CN 102930377A
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- information
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- business handling
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Abstract
The invention provides a method and equipment for processing business handling information. According to the embodiment of the invention, user identification information of information to be outputted is acquired and further business handling information corresponding to the user identification information is acquired according to the user identification information; and the business handling information comprises user information and at least two items of business information, so that the business handling information can be outputted. The business information of multiple items of businesses is outputted at one step, so that business handling resources can be effectively saved and the business handling efficiency is increased.
Description
Technical field
The application relates to the information processing technology, relates in particular to a kind of business handling information processing method and equipment.
Background technology
Handling in the process of the business such as telecommunication service, financial business, owing to business tine, handle the reasons such as rule and charging project, need the business information of every business that output handles, for example, business information is printed on a piece of paper, in order to confirm to the user.In the prior art, after having handled a business, export immediately the business information of a business.
Like this, can cause the waste of business handling resource and the reduction of business handling efficient.
Summary of the invention
The application's many aspects provide a kind of business handling information processing method and equipment, in order to saving the business handling resource, and improve business handling efficient.
The application's one side provides a kind of business handling information processing method, comprising:
Obtain the user totem information for the treatment of output information;
According to described user totem information, obtain the business handling information corresponding with described user totem information, described business handling information comprises the business information of user profile and at least two business;
Export described business handling information.
Aforesaid aspect and arbitrary possible implementation further provide a kind of implementation, and described obtaining before the user totem information for the treatment of output information also comprises:
Be the user that described user totem information identifies, generate described user's user profile and the business information that described user handles every described business;
With the business information of described user totem information, described user profile and every described business, store.
Aforesaid aspect and arbitrary possible implementation further provide a kind of implementation, and the described business handling information of described output comprises:
Send described business handling information to printing device or wireless terminal device.
The application provides a kind of business handling messaging device on the other hand, comprising:
Acquiring unit, be used for obtaining the user totem information for the treatment of output information, and according to described user totem information, obtain the business handling information corresponding with described user totem information, and with described business handling communication to output unit, described business handling information comprises the business information of user profile and at least two business;
Described output unit is used for exporting described business handling information.
Aforesaid aspect and arbitrary possible implementation further provide a kind of implementation, and described equipment also comprises:
Generation unit, the user who is used to described user totem information to identify, generate described user's user profile and the business information that described user handles every described business, and the business information of described user totem information, described user profile and every described business is transferred to storage unit;
Described storage unit is used for the business information with described user totem information, described user profile and every described business, stores.
Aforesaid aspect and arbitrary possible implementation further provide a kind of implementation, and described output unit specifically is used for
Send described business handling information to printing device or wireless terminal device.
As shown from the above technical solution, the embodiment of the present application is by obtaining the user totem information for the treatment of output information, and then according to described user totem information, obtain the business handling information corresponding with described user totem information, described business handling information comprises the business information of user profile and at least two business, make it possible to export described business handling information, because the business information of the multinomial business of disposable output, therefore, can effectively save the business handling resource, simultaneously, improved business handling efficient.
Description of drawings
In order to be illustrated more clearly in the embodiment of the present application or technical scheme of the prior art, the below will do one to the accompanying drawing of required use in embodiment or the description of the Prior Art and introduce simply, apparently, accompanying drawing in the following describes is some embodiment of the application, for those of ordinary skills, under the prerequisite of not paying creative work, can also obtain according to these accompanying drawings other accompanying drawing.
The schematic flow sheet of the business handling information processing method that Fig. 1 provides for the application one embodiment;
The structural representation of the business handling messaging device that Fig. 2 provides for another embodiment of the application;
The structural representation of the business handling messaging device that Fig. 3 provides for another embodiment of the application;
The structural representation of the business handling messaging device that Fig. 4 provides for another embodiment of the application;
The structural representation of the business handling messaging device that Fig. 5 provides for another embodiment of the application.
Embodiment
For the purpose, technical scheme and the advantage that make the embodiment of the present application clearer, below in conjunction with the accompanying drawing in the embodiment of the present application, technical scheme in the embodiment of the present application is clearly and completely described, obviously, described embodiment is the application's part embodiment, rather than whole embodiment.Based on the embodiment among the application, those of ordinary skills are not making the every other embodiment that obtains under the creative work prerequisite, all belong to the scope of the application's protection.
In addition, herein term " and/or ", only be a kind of incidence relation of describing affiliated partner, can there be three kinds of relations in expression, for example, A and/or B can represent: individualism A exists A and B, these three kinds of situations of individualism B simultaneously.In addition, character "/" represents that generally forward-backward correlation is to liking a kind of relation of "or" herein.
The schematic flow sheet of the business handling information processing method that Fig. 1 provides for the application one embodiment, as shown in Figure 1.
101, obtain the user totem information for the treatment of output information.
102, according to described user totem information, obtain the business handling information corresponding with described user totem information, described business handling information comprises the business information of user profile and at least two business.
103, the described business handling information of output.
Alternatively, in one of present embodiment possible implementation, before 101, the user that can also further identify for described user totem information generates described user's user profile and the business information that described user handles every described business; Then, then can with the business information of described user totem information, described user profile and every described business, store.Like this, in 102, according to described user totem information, then can utilize institute's canned data, obtain the business handling information corresponding with described user totem information, described business handling information comprises the business information of user profile and at least two business.
Alternatively, in one of present embodiment possible implementation, in 103, specifically can send described business handling information to printing device, so that described printing device is printed described business handling information.For example, described printing device is printed on described business handling information on a piece of paper, in order to confirm to the user.
Alternatively, in one of present embodiment possible implementation, in 103, specifically can send described business handling information to wireless terminal device, so that described wireless terminal device shows described business handling information.For example, wireless terminal device is presented at described business handling information in the information, in order to confirm to the user.
For so that the method that the embodiment of the present application provides is clearer, the below will handle mobile phone business as an example at China Mobile Service Hall with the user.
At first, three business can handling for the user according to operating personnel, the machine of namely purchasing enters network service, online open an account business and fee payment service, is every professional user totem information and business information that generates, and is stored in the assigned address that sets in advance.For example, purchase machine and enter network service: user totem information S1 and business information 1.Again for example, the online business of opening an account: user totem information S1 and business information 2.Again for example, fee payment service: user totem information S1 and business information 3.
Then, according to canned data, extract user totem information S1 and whole business information corresponding to this user totem information S1, i.e. user totem information S1, business information 1, business information 2 and business information 3.
At last, creating print object is user totem information S1, business information 1, business information 2 and business information 3, calls printing interface and prints.
So far, print object can be printed on a piece of paper, in order to confirm to the user, need not independent user totem information and business information with every business and all be printed on a piece of paper, can save business handling resource and business handling efficient.
Be understandable that described business information can also further comprise remark information except the information that comprises traffic aided, for example, this business is handled in which time, perhaps last the use this professional time etc.
In the present embodiment, by obtaining the user totem information for the treatment of output information, and then according to described user totem information, obtain the business handling information corresponding with described user totem information, described business handling information comprises the business information of user profile and at least two business, make it possible to export described business handling information, because therefore the business information of the multinomial business of disposable output, can effectively save the business handling resource, simultaneously, improved business handling efficient.
Need to prove, for aforesaid each embodiment of the method, for simple description, so it all is expressed as a series of combination of actions, but those skilled in the art should know, the application is not subjected to the restriction of described sequence of movement, because according to the application, some step can adopt other orders or carry out simultaneously.Secondly, those skilled in the art also should know, the embodiment described in the instructions all belongs to preferred embodiment, and related action and module might not be that the application is necessary.
In the above-described embodiments, the description of each embodiment is all emphasized particularly on different fields, do not have the part that describes in detail among certain embodiment, can be referring to the associated description of other embodiment.
The structural representation of the business handling messaging device that Fig. 2 provides for another embodiment of the application, as shown in Figure 2.The business handling messaging device of present embodiment comprises acquiring unit 21 and output unit 22.Wherein, acquiring unit 21, be used for obtaining the user totem information for the treatment of output information, and according to described user totem information, obtain the business handling information corresponding with described user totem information, and with described business handling communication to output unit 22, described business handling information comprises the business information of user profile and at least two business; Described output unit 22 is used for exporting described business handling information.
Alternatively, in one of present embodiment possible implementation, as shown in Figure 3, described equipment can further include:
Described storage unit 32 is used for the business information with described user totem information, described user profile and every described business, stores.
Alternatively, in one of present embodiment possible implementation, output unit 22 specifically can send described business handling information to printing device, so that described printing device is printed described business handling information.For example, described printing device is printed on described business handling information on a piece of paper, in order to confirm to the user.
Alternatively, in one of present embodiment possible implementation, output unit 22 specifically can send described business handling information to wireless terminal device, so that described wireless terminal device shows described business handling information.For example, wireless terminal device is presented at described business handling information in the information, in order to confirm to the user.
This equipment is used for correspondence and carries out the as shown in Figure 1 method of embodiment, for the details of having described embodiment illustrated in fig. 1, repeats no more herein.
In the present embodiment, obtain the user totem information for the treatment of output information by acquiring unit, and then according to described user totem information, obtain the business handling information corresponding with described user totem information, described business handling information comprises the business information of user profile and at least two business, so that output unit can be exported described business handling information, because therefore the business information of the multinomial business of disposable output, can effectively save the business handling resource, simultaneously, improved business handling efficient.
The structural representation of the business handling messaging device that Fig. 4 provides for another embodiment of the application, as shown in Figure 4.The business handling messaging device of present embodiment comprises processor 41 and transmitter 42.Wherein, processor 41, be used for obtaining the user totem information for the treatment of output information, and according to described user totem information, obtain the business handling information corresponding with described user totem information, and with described business handling communication to transmitter 42, described business handling information comprises the business information of user profile and at least two business; Described transmitter 42 is used for exporting described business handling information.
Alternatively, in one of present embodiment possible implementation, as shown in Figure 5, the business handling messaging device of present embodiment can further include storer 51.Described processor can also be further used for the user that identifies for described user totem information, generate described user's user profile and the business information that described user handles every described business, and the business information of described user totem information, described user profile and every described business is transferred to storer 51;
Described storer 51 is used for the business information with described user totem information, described user profile and every described business, stores.
Alternatively, in one of present embodiment possible implementation, described transmitter 42 specifically can send described business handling information to printing device, so that described printing device is printed described business handling information.For example, described printing device is printed on described business handling information on a piece of paper, in order to confirm to the user.
Alternatively, in one of present embodiment possible implementation, described transmitter 42 specifically can send described business handling information to wireless terminal device, so that described wireless terminal device shows described business handling information.For example, wireless terminal device is presented at described business handling information in the information, in order to confirm to the user.This equipment is used for correspondence and carries out the as shown in Figure 1 method of embodiment, for the details of having described embodiment illustrated in fig. 1, repeats no more herein.
In the present embodiment, obtain the user totem information for the treatment of output information by processor, and then according to described user totem information, obtain the business handling information corresponding with described user totem information, described business handling information comprises the business information of user profile and at least two business, so that transmitter can be exported described business handling information, because therefore the business information of the multinomial business of disposable output, can effectively save the business handling resource, simultaneously, improved business handling efficient.
The those skilled in the art can be well understood to, and is the convenience described and succinct, the system of foregoing description, and the specific works process of device and unit can with reference to the corresponding process among the preceding method embodiment, not repeat them here.
In several embodiment that the application provides, should be understood that, disclosed system, apparatus and method can realize by another way.For example, device embodiment described above only is schematic, for example, the division of described unit, only be that a kind of logic function is divided, during actual the realization other dividing mode can be arranged, for example a plurality of unit or assembly can in conjunction with or can be integrated into another system, or some features can ignore, or do not carry out.Another point, the shown or coupling each other discussed or direct-coupling or communication connection can be by some interfaces, indirect coupling or the communication connection of device or unit can be electrically, machinery or other form.
Described unit as separating component explanation can or can not be physically to separate also, and the parts that show as the unit can be or can not be physical locations also, namely can be positioned at a place, perhaps also can be distributed on a plurality of network element.Can select according to the actual needs wherein some or all of unit to realize the purpose of present embodiment scheme.
In addition, each functional unit in each embodiment of the application can be integrated in the processing unit, also can be that the independent physics of unit exists, and also can be integrated in the unit two or more unit.Above-mentioned integrated unit both can adopt the form of hardware to realize, the form that also can adopt hardware to add SFU software functional unit realizes.
The above-mentioned integrated unit of realizing with the form of SFU software functional unit can be stored in the computer read/write memory medium.Above-mentioned SFU software functional unit is stored in the storage medium, comprise that some instructions are with so that a computer equipment (can be personal computer, server, the perhaps network equipment etc.) or processor (processor) carry out the part steps of the described method of each embodiment of the application.And aforesaid storage medium comprises: the various media that can be program code stored such as USB flash disk, portable hard drive, ROM (read-only memory) (Read-Only Memory, ROM), random access memory (Random Access Memory, RAM), magnetic disc or CD.
It should be noted that at last: above embodiment only in order to the application's technical scheme to be described, is not intended to limit; Although with reference to previous embodiment the application is had been described in detail, those of ordinary skill in the art is to be understood that: it still can be made amendment to the technical scheme that aforementioned each embodiment puts down in writing, and perhaps part technical characterictic wherein is equal to replacement; And these modifications or replacement do not make the essence of appropriate technical solution break away from the spirit and scope of each embodiment technical scheme of the application.
Claims (6)
1. a business handling information processing method is characterized in that, comprising:
Obtain the user totem information for the treatment of output information;
According to described user totem information, obtain the business handling information corresponding with described user totem information, described business handling information comprises the business information of user profile and at least two business;
Export described business handling information.
2. method according to claim 1 is characterized in that, described obtaining before the user totem information for the treatment of output information also comprises:
Be the user that described user totem information identifies, generate described user's user profile and the business information that described user handles every described business;
With the business information of described user totem information, described user profile and every described business, store.
3. method according to claim 1 and 2 is characterized in that, the described business handling information of described output comprises:
Send described business handling information to printing device or wireless terminal device.
4. a business handling messaging device is characterized in that, comprising:
Acquiring unit, be used for obtaining the user totem information for the treatment of output information, and according to described user totem information, obtain the business handling information corresponding with described user totem information, and with described business handling communication to output unit, described business handling information comprises the business information of user profile and at least two business;
Described output unit is used for exporting described business handling information.
5. equipment according to claim 4 is characterized in that, described equipment also comprises:
Generation unit, the user who is used to described user totem information to identify, generate described user's user profile and the business information that described user handles every described business, and the business information of described user totem information, described user profile and every described business is transferred to storage unit;
Described storage unit is used for the business information with described user totem information, described user profile and every described business, stores.
6. according to claim 4 or 5 described equipment, it is characterized in that described output unit specifically is used for
Send described business handling information to printing device or wireless terminal device.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
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| CN2012103799252A CN102930377A (en) | 2012-10-09 | 2012-10-09 | Method and equipment for processing business handling information |
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| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN2012103799252A CN102930377A (en) | 2012-10-09 | 2012-10-09 | Method and equipment for processing business handling information |
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| CN102930377A true CN102930377A (en) | 2013-02-13 |
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| CN2012103799252A Pending CN102930377A (en) | 2012-10-09 | 2012-10-09 | Method and equipment for processing business handling information |
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Cited By (1)
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| CN104008490A (en) * | 2013-02-21 | 2014-08-27 | 华为技术有限公司 | Commodity display method and apparatus |
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Application publication date: 20130213 |
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