CN108256812A - Problem information processing method and server - Google Patents
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Abstract
The present invention is suitable for information technology field, provides a kind of problem information processing method and server.This method includes：The first problem information that user terminal is sent is received, and the categorical attribute of the first problem information is obtained by presetting grader；The first problem information is sent to by related user terminal according to the categorical attribute of the first problem information；Wherein, the related user terminal is user terminal corresponding with the categorical attribute of the first problem information；The solution information that the related user terminal is sent back is received, and the solution information is sent to the user terminal for sending the first problem information and each related user terminal.This method can be that traffic issues existing for employee or routine office work problem provide solution in time, improve staffing effectiveness.
Description
Technical field
The invention belongs to technical field of information processing more particularly to a kind of problem information processing method and servers.
Background technology
Inside usual corporate department morning assembly simply by board prompt the traffic issues encountered in product development process with
Risk-warning or prompting routine office work problem are carried out, morning assembly is easy to cause and spends the time longer.And either traffic issues
Or routine office work problem, since employee work task is more when can carry out communication exchange down, can not provide in time can solve
The scheme of problem causes traffic issues existing for the employee of part or routine office work problem not to solve in time, and working efficiency is not high.
Invention content
In view of this, an embodiment of the present invention provides a kind of problem information processing method and server, to solve existing skill
Can not be provided in time in art can solution to problem, cause traffic issues existing for the employee of part or routine office work problem without
Method solves the problem of that working efficiency is not high in time.
The embodiment of the present invention in a first aspect, provide a kind of problem information processing method, including：
The first problem information that user terminal is sent is received, and the first problem information is obtained by presetting grader
Categorical attribute；
The first problem information is sent to by related user terminal according to the categorical attribute of the first problem information；Its
In, the related user terminal is user terminal corresponding with the categorical attribute of the first problem information；
The solution information that the related user terminal is sent back is received, and the solution information is sent to
Send the user terminal of the first problem information.
Optionally, the categorical attribute that the first problem information is obtained by presetting grader includes：
At least one keyword of the first problem information is obtained by the default grader；
The categorical attribute of the first problem information is determined according at least one keyword.
Optionally, the first problem information is sent to correlation by the categorical attribute according to the first problem information
User terminal includes：
It obtains and is located at the historical problem information that each user terminal in same LAN is answered with the user terminal
Categorical attribute, the corresponding user of related or identical to the categorical attribute of first problem information historical problem information is whole
End is used as the related user terminal；
The first problem information is sent to the related user terminal.
Optionally, it further includes：
The problem of by preset time period information and corresponding solution information generation api documents, and according to each institute
The categorical attribute for stating problem information counts the frequency of the corresponding problem information of each categorical attribute in the preset time period, will be each
A described problem information sorts according to the height of frequency.
Optionally, it further includes：
The solution information is sent to each related user terminal, and it is whole to receive each associated user
Hold to the evaluation of estimate of solution information described in each item, using evaluation of estimate meet the solution of threshold value as preferred solution into
Row storage.
The second aspect of the embodiment of the present invention, provides a kind of server, the server include memory, processor and
The problem of being stored on the memory and can running on the processor message handling program, described in the processor performs
Following steps are realized during problem information processing routine：
The first problem information that user terminal is sent is received, and the first problem information is obtained by presetting grader
Categorical attribute；
The first problem information is sent to by related user terminal according to the categorical attribute of the first problem information；Its
In, the related user terminal is user terminal corresponding with the categorical attribute of the first problem information；
The solution information that the related user terminal is sent back is received, and the solution information is sent to
Send the user terminal of the first problem information.
Optionally, the categorical attribute that the first problem information is obtained by presetting grader specifically includes：
At least one keyword of the first problem information is obtained by the default grader；
The categorical attribute of the first problem information is determined according at least one keyword.
Optionally, the first problem information is sent to correlation by the categorical attribute according to the first problem information
User terminal specifically includes：
It obtains and is located at the historical problem information that each user terminal in same LAN is answered with the user terminal
Categorical attribute, the corresponding user of related or identical to the categorical attribute of first problem information historical problem information is whole
End is used as the related user terminal；
The first problem information is sent to the related user terminal.
Optionally, the processor is additionally operable to perform described problem message handling program, to realize following steps：
The problem of by preset time period information and corresponding solution information generation api documents, and according to each institute
The categorical attribute for stating problem information counts the frequency of the corresponding problem information of each categorical attribute in the preset time period, will be each
A described problem information sorts according to the height of frequency.
Optionally, the processor is additionally operable to perform described problem message handling program, to realize following steps：By described in
Solution information is sent to each related user terminal, and receives each related user terminal to solution described in each item
The certainly evaluation of estimate of scheme information, the solution that evaluation of estimate is met to threshold value are stored as preferred solution.
The third aspect of the embodiment of the present invention, provides a kind of computer readable storage medium, described computer-readable to deposit
Storage media is stored with problem information processing routine, when described problem message handling program is performed by least one processor, realizes
The step of any of the above-described problem information processing method.
The embodiment of the present invention is relative to advantageous effect possessed by the prior art：The embodiment of the present invention receives user terminal
The first problem information of transmission, and the categorical attribute by presetting the grader acquisition first problem information, then according to institute
The first problem information is sent to related user terminal by the categorical attribute for stating first problem information, and receives the related use
The solution information is sent to the user for sending the first problem information by the solution information that family terminal is sent back
Terminal and each related user terminal, so as to be provided in time for traffic issues existing for employee or routine office work problem
Solution improves staffing effectiveness.
Description of the drawings
It to describe the technical solutions in the embodiments of the present invention more clearly, below will be to embodiment or description of the prior art
Needed in attached drawing be briefly described, it should be apparent that, the accompanying drawings in the following description be only the present invention some
Embodiment, for those of ordinary skill in the art, without having to pay creative labor, can also be according to these
Attached drawing obtains other attached drawings.
Fig. 1 is the flow diagram of problem information processing method provided in an embodiment of the present invention；
Fig. 2 is the realization flow chart of step S101 in Fig. 1；
Fig. 3 is the realization flow chart of step S102 in Fig. 1；
Fig. 4 is the running environment schematic diagram of problem information processing routine provided in an embodiment of the present invention；
Fig. 5 is the functional block diagram of problem information processing routine provided in an embodiment of the present invention.
Specific embodiment
In being described below, in order to illustrate rather than in order to limit, it is proposed that such as tool of particular system structure, technology etc
Body details, to understand thoroughly the embodiment of the present invention.However, it will be clear to one skilled in the art that there is no these specifically
The present invention can also be realized in the other embodiments of details.In other situations, it omits to well-known system, device, electricity
Road and the detailed description of method, in case unnecessary details interferes description of the invention.
In order to illustrate technical solutions according to the invention, illustrated below by specific embodiment.
Fig. 1 shows the realization flow of problem information processing method provided in an embodiment of the present invention, and details are as follows：
Step S101 receives the first problem information that user terminal is sent, and obtains described first by default grader
The categorical attribute of problem information.
Wherein, the first problem information includes but not limited to traffic issues and routine office work problem.The first problem
Information can be to be sent to transit node by using family terminal, and the quantity of user terminal is at least one, and each employee can be with
A corresponding user terminal.The first problem information receives user for user terminal and inputs information, then generates or formed institute
State first problem information.
For example, the routine office work problem can include daily schedule, computer requirement, Operations Requirements etc.；The industry
Business problem can include each technical problem encountered in specific works etc..
Referring to Fig. 2, in one embodiment, the categorical attribute that the first problem information is obtained by presetting grader
It can specifically be realized by procedure below：
Step S201 obtains at least one keyword of the first problem information by the default grader.
In this step, the default grader can be the software mould classified based on default sorting technique to information
Block.The first problem information can be obtained by modes such as industry, function or technical terms by the default grader
Keyword.For example, the keyword that the default grader obtains the first problem information by technical term can include
Lams exploitations, time limit, model etc., but be not limited thereto.
Step S202 determines the categorical attribute of the first problem information according at least one keyword.
Wherein, a categorical attribute can correspond at least one keyword, and each problem information can correspond at least one
Categorical attribute.Can table be corresponded to by information, according to the keyword obtained in step S201, determine the classification of first problem information
Attribute.Described information corresponds in table and corresponds to one comprising multiple sort key words and multiple categorical attributes, each sort key word
Categorical attribute, each categorical attribute correspond at least one sort key word.
For example, described information, which corresponds to the categorical attribute that is included in table, includes the first categorical attribute, the second categorical attribute and the
Three categorical attributes；Described information corresponds to the keyword included in table and includes sort key word 1, sort key word 2, sort key word
3rd, sort key word 4 and sort key word 5.First categorical attribute corresponds to sort key word 1 and sort key word 2, the second classification
Attribute corresponds to sort key word 3, and third categorical attribute corresponds to sort key word 4 and sort key word 5.
Specifically, after the keyword of first problem information is got by default grader, by the keyword and institute
Each sort key word that information is corresponded in table is stated to be matched, and determine the classification category of first problem information according to matching result
Property.For example, the sort key in the keyword table corresponding with described information of first problem information is got by default grader
Word 5 matches, then the categorical attribute of first problem information is determined as categorical attribute 3.
The first problem information is sent to related use by step S102 according to the categorical attribute of the first problem information
Family terminal；Wherein, the related user terminal is user terminal corresponding with the categorical attribute of the first problem information.
Referring to Fig. 3, in one embodiment, step S102 can be realized by procedure below：
Step S301 is obtained and is located at the history that each user terminal in same LAN is answered with the user terminal
The categorical attribute of problem information, the historical problem information related or identical to the categorical attribute of the first problem information is corresponding
User terminal as the related user terminal.
Wherein, each user terminal is respectively positioned in same LAN, and each user terminal passes through transit node or service
Device is connected in a LAN.Under normal conditions, each user terminal it is corresponding answered other users terminal send out to
A few problem information, and each problem information can correspond at least one categorical attribute, it therefore, can be by counting each use
The categorical attribute of historical problem information that family terminal is answered, the problem of each user terminal is answered information categorical attribute
Correspond to the terminal iidentification of the user terminal.That is, each user terminal corresponds to a terminal iidentification, each terminal iidentification corresponds to
The categorical attribute of at least one problem information.
The terminal iidentification and the correspondence of the categorical attribute, can be answered by counting each user terminal
The categorical attribute of problem information obtains.For example, the user terminal positioned at same LAN is 5, terminal iidentification is respectively terminal
Mark 1, terminal iidentification 2, terminal iidentification 3, terminal iidentification 4 and terminal iidentification 5.The problem of each user terminal was answered is counted to believe
The categorical attribute of breath obtains：Terminal iidentification 1 corresponds to categorical attribute 1 and categorical attribute 3, and terminal iidentification 2 corresponds to attribute 2 and classification belongs to
Property 5, terminal iidentification 3 corresponds to categorical attribute 1 and categorical attribute 4, and terminal iidentification 4 corresponds to categorical attribute 2 and categorical attribute 5, terminal
Mark 5 corresponds to categorical attribute 1 and categorical attribute 5.
It can be seen that the related user terminal of some problem information can be one, or multiple.
The first problem information is sent to the related user terminal by step S302.
Wherein, it is used using the corresponding user terminal of terminal iidentification corresponding to the categorical attribute of first problem information as related
Then first problem information is sent to related user terminal by family terminal, so that each related user terminal returns to described the
The solution of one problem information.
Step S103 receives the solution information that the related user terminal is sent back, and the solution is believed
Breath is sent to the user terminal for sending the first problem information.
Specifically, receive a plurality of solution information that each related user terminal is sent back, and by a plurality of solution
Scheme information is sent to the user terminal for sending the first problem information, and first is provided with the user for the user terminal
The solution of problem information.
Optionally, described problem information processing method can also include：The problem of by preset time period information and correspondence
Solution information generation api documents, and the preset time period is counted according to the categorical attribute of each described problem information
The frequency of the corresponding problem information of interior each categorical attribute sorts each described problem information according to the height of frequency.
It should be understood that solution information generates api documents, employee's concern is summarized, and according to frequency
Rate and categorical attribute are ranked up, and are obtained employee's problem of concern to facilitate, are carried out specific aim processing.
Optionally, after step s 103, described problem information processing method can also include：The solution is believed
Breath is sent to each related user terminal, and receive each related user terminal to solution information described in each item
Evaluation of estimate, the solution that evaluation of estimate is met to threshold value stores as preferred solution.
It should be understood that each solution information that each related user terminal is beamed back is sent to transmission first problem
Before or after the user terminal of information or at the same time it can also which each solution information is sent respectively to each associated user
Terminal, so that the validity of each solution information of the user's evaluation of each related user terminal.
For example, if three related user terminals beam back five solution informations altogether, by five solution informations point
The each related user terminal not being sent in three related user terminals.Three related user terminals are to five solutions
After information is evaluated, evaluation result is sent to transit node or server.Server is again by the higher solution party of evaluation of estimate
The storage corresponding with first problem information of case information.
Optionally, described problem information processing method can also include：Point with the first problem information that will be prestored
The corresponding solution information of generic attribute is sent to the user terminal for sending the first problem information.Specifically, it can incite somebody to action
When each solution information is sent to the user terminal for sending first problem information, it will prestore and the first problem information
The corresponding solution information of categorical attribute send the user terminal of the first problem information simultaneously.
Problem information processing method described above receives the first problem information that user terminal is sent, and passes through default point
Class device obtains the categorical attribute of the first problem information, then according to the categorical attribute of the first problem information by described the
One problem information is sent to related user terminal, and receives the solution information that the related user terminal is sent back, by institute
It states solution information and is sent to the user terminal for sending the first problem information and each related user terminal, so as to
It can be that traffic issues existing for employee or routine office work problem provide solution in time, improve staffing effectiveness.
It should be understood that the size of the serial number of each step is not meant to the priority of execution sequence, each process in above-described embodiment
Execution sequence should determine that the implementation process without coping with the embodiment of the present invention forms any limit with its function and internal logic
It is fixed.
The problem of corresponding to described in foregoing embodiments information processing method, Fig. 4 shows provided in an embodiment of the present invention ask
Inscribe the running environment schematic diagram of message handling program.For convenience of description, part related to the present embodiment is illustrated only.
In the present embodiment, message handling program 400 installed and ran in server 40 the problem of described.The server
40 may include, but be not limited only to, memory 401 and processor 402.Fig. 4 illustrates only the server with component 401-402
40, it should be understood that being not required for implementing all components shown, the more or less group of the implementation that can be substituted
Part.
The memory 401 can be the internal storage unit of the server 40 in some embodiments, such as the clothes
The hard disk or memory of business device 40.The memory 401 can also be that the outside of the server 40 is deposited in further embodiments
The plug-in type hard disk being equipped in storage equipment, such as the server 40, intelligent memory card (Smart Media Card, SMC), peace
Digital (Secure Digital, SD) blocks, flash card (Flash Card) etc..Further, the memory 401 can be with
Both the internal storage unit of the server 40 had been included or including External memory equipment.The memory 401 is installed for storing
In the application software and Various types of data of the server 40, such as program code of described problem message handling program 400 etc..Institute
Memory 401 is stated to can be also used for temporarily storing the data that has exported or will export.
The processor 402 can be a central processing unit (Central Processing in some embodiments
Unit, CPU), microprocessor or other data processing chips, for run the program code that is stored in the memory 401 or
Data are handled, such as perform described problem message handling program 400 etc..
The component 401-402 of the server 40 is in communication with each other by system bus.
It is the functional block diagram of problem information processing routine 400 provided in an embodiment of the present invention with reference to Fig. 5.In this implementation
Example in, it is described the problem of message handling program 400 can be divided into one or more modules, one or more of modules
It is stored in the memory 401, and performed by one or more processors (the present embodiment is the processor 402),
To complete the present invention.For example, in Figure 5, it is described the problem of message handling program 400 can be divided into categorical attribute and obtain mould
Block 501, processing module 502 and signal dispatcher module 503.The so-called module of the present invention is the system for referring to complete specific function
Column count machine program instruction section, than program more suitable for describing described problem message handling program 400 in the server 40
Implementation procedure.The function of specifically introducing the module 501-503 is described below.
The device includes categorical attribute acquisition module 501, processing module 502 and signal dispatcher module 503.Wherein, classify
Attribute acquisition module 501 for receiving the first problem information of user terminal transmission, and obtains described the by default grader
The categorical attribute of one problem information.Processing module 502, for the categorical attribute according to the first problem information by described first
Problem information is sent to related user terminal；Wherein, the related user terminal is the classification category with the first problem information
The corresponding user terminal of property.Signal dispatcher module 503, for receiving the solution letter that the related user terminal is sent back
Breath, and the solution information is sent to the user terminal for sending the first problem information.
Optionally, categorical attribute acquisition module 501 can include keyword acquiring unit 601 and determination unit 602.Its
In, keyword acquiring unit 601, for obtaining at least one key of the first problem information by the default grader
Word.Determination unit 602, for determining the categorical attribute of the first problem information according at least one keyword.
Optionally, processing module 502 can include related user terminal determination unit 701 and first information transmitting element
702.Wherein, related user terminal determination unit 701, for obtain be located at the user terminal it is each in same LAN
The categorical attribute of historical problem information that user terminal is answered, by the related or phase to the categorical attribute of the first problem information
The same corresponding user terminal of historical problem information is as the related user terminal.First information transmitting element 702, for inciting somebody to action
The first problem information is sent to the related user terminal.
Optionally, which can also include document creation module 504.Document creation module 504, for by preset time
The problem of in section information and corresponding solution information generation api documents, and according to the classification category of each described problem information
Property the statistics preset time period in the corresponding problem information of each categorical attribute frequency, by each described problem information according to
The height sequence of frequency.
Optionally, described information transceiver module 503 is additionally operable to the solution information being sent to each correlation
User terminal, and receive evaluation of estimate of each related user terminal to solution information described in each item.The device may be used also
To include information storage module 505.Information storage module 505, for evaluation of estimate to be met to the solution of threshold value as preferably
Solution is stored.
It is apparent to those skilled in the art that for convenience of description and succinctly, only with above-mentioned each work(
Can unit, module division progress for example, in practical application, can be as needed and by above-mentioned function distribution by different
Functional unit, module are completed, i.e., the internal structure of described device are divided into different functional units or module, more than completion
The all or part of function of description.Each functional unit, module in embodiment can be integrated in a processing unit, also may be used
To be that each unit is individually physically present, can also two or more units integrate in a unit, it is above-mentioned integrated
The form that hardware had both may be used in unit is realized, can also be realized in the form of SFU software functional unit.In addition, each function list
Member, the specific name of module are not limited to the protection domain of the application also only to facilitate mutually distinguish.Above system
The specific work process of middle unit, module can refer to the corresponding process in preceding method embodiment, and details are not described herein.
Those of ordinary skill in the art may realize that each exemplary lists described with reference to the embodiments described herein
Member and algorithm steps can be realized with the combination of electronic hardware or computer software and electronic hardware.These functions are actually
It is performed with hardware or software mode, specific application and design constraint depending on technical solution.Professional technician
Described function can be realized using distinct methods to each specific application, but this realization is it is not considered that exceed
The scope of the present invention.
In embodiment provided by the present invention, it should be understood that disclosed device and method can pass through others
Mode is realized.For example, system embodiment described above is only schematical, for example, the division of the module or unit,
Only a kind of division of logic function, can there is an other dividing mode in actual implementation, such as multiple units or component can be with
With reference to or be desirably integrated into another system or some features can be ignored or does not perform.Another point, it is shown or discussed
Mutual coupling or direct-coupling or communication connection can be by some interfaces, the INDIRECT COUPLING of device or unit or
Communication connection can be electrical, machinery or other forms.
The unit illustrated as separating component may or may not be physically separate, be shown as unit
The component shown may or may not be physical unit, you can be located at a place or can also be distributed to multiple
In network element.Some or all of unit therein can be selected according to the actual needs to realize the mesh of this embodiment scheme
's.
In addition, each functional unit in each embodiment of the present invention can be integrated in a processing unit, it can also
That each unit is individually physically present, can also two or more units integrate in a unit.Above-mentioned integrated list
The form that hardware had both may be used in member is realized, can also be realized in the form of SFU software functional unit.
If the integrated unit is realized in the form of SFU software functional unit and is independent product sale or uses
When, it can be stored in a computer read/write memory medium.Based on such understanding, the technical solution of the embodiment of the present invention
The part substantially to contribute in other words to the prior art or all or part of the technical solution can be with software products
Form embody, which is stored in a storage medium, including some instructions use so that one
Computer equipment (can be personal computer, server or the network equipment etc.) or processor (processor) perform this hair
The all or part of step of bright each embodiment the method for embodiment.And aforementioned storage medium includes：USB flash disk, mobile hard disk,
Read-only memory (ROM, Read-Only Memory), random access memory (RAM, Random Access Memory), magnetic
The various media that can store program code such as dish or CD.
Embodiment described above is merely illustrative of the technical solution of the present invention, rather than its limitations；Although with reference to aforementioned reality
Example is applied the present invention is described in detail, it will be understood by those of ordinary skill in the art that：It still can be to aforementioned each
Technical solution recorded in embodiment modifies or carries out equivalent replacement to which part technical characteristic；And these are changed
Or replace, the spirit and scope for various embodiments of the present invention technical solution that it does not separate the essence of the corresponding technical solution should all
It is included within protection scope of the present invention.
Claims (10)
1. a kind of problem information processing method, which is characterized in that including：
The first problem information that user terminal is sent is received, and the classification of the first problem information is obtained by presetting grader
Attribute；
The first problem information is sent to by related user terminal according to the categorical attribute of the first problem information；Wherein,
The related user terminal is user terminal corresponding with the categorical attribute of the first problem information；
The solution information that the related user terminal is sent back is received, and the solution information is sent to and sends institute
State the user terminal of first problem information.
2. problem information processing method according to claim 1, which is characterized in that described that institute is obtained by default grader
The categorical attribute for stating first problem information includes：
At least one keyword of the first problem information is obtained by the default grader；
The categorical attribute of the first problem information is determined according at least one keyword.
3. problem information processing method according to claim 1, which is characterized in that described according to the first problem information
Categorical attribute the first problem information be sent to related user terminal include：
Obtain point for being located at the historical problem information that each user terminal in same LAN is answered with the user terminal
Generic attribute makees the historical problem information corresponding user terminal related or identical to the categorical attribute of the first problem information
For the related user terminal；
The first problem information is sent to the related user terminal.
4. problem information processing method according to claim 1, which is characterized in that further include：
The problem of by preset time period information and corresponding solution information generation api documents, and described asked according to each
The categorical attribute for inscribing information counts the frequency of the corresponding problem information of each categorical attribute in the preset time period, by each institute
Problem information is stated to sort according to the height of frequency.
5. problem information processing method according to any one of claim 1 to 4, which is characterized in that further include：
The solution information is sent to each related user terminal, and receives each related user terminal pair
The evaluation of estimate of solution information described in each item, the solution that evaluation of estimate is met to threshold value are deposited as preferred solution
Storage.
6. a kind of computer readable storage medium, the problematic message handling program of computer-readable recording medium storage,
It is characterized in that, when described problem message handling program is performed by least one processor, realizes as any in claim 1 to 5
The step of the problem of item is described information processing method.
7. a kind of server, which is characterized in that the server includes memory, processor and is stored on the memory simultaneously
The problem of can running on the processor message handling program, the processor performs real during described problem message handling program
Existing following steps：
The first problem information that user terminal is sent is received, and the classification of the first problem information is obtained by presetting grader
Attribute；
The first problem information is sent to by related user terminal according to the categorical attribute of the first problem information；Wherein,
The related user terminal is user terminal corresponding with the categorical attribute of the first problem information；
The solution information that the related user terminal is sent back is received, and the solution information is sent to and sends institute
State the user terminal of first problem information.
8. server according to claim 7, which is characterized in that described that the first problem is obtained by default grader
The categorical attribute of information specifically includes：
At least one keyword of the first problem information is obtained by the default grader；
The categorical attribute of the first problem information is determined according at least one keyword.
9. server according to claim 7, which is characterized in that the categorical attribute according to the first problem information
The first problem information is sent to related user terminal to specifically include：
Obtain point for being located at the historical problem information that each user terminal in same LAN is answered with the user terminal
Generic attribute makees the historical problem information corresponding user terminal related or identical to the categorical attribute of the first problem information
For the related user terminal；
The first problem information is sent to the related user terminal.
10. the server according to any one of claim 7 to 9, which is characterized in that the processor is additionally operable to perform institute
Problem information processing routine is stated, to realize following steps：
The problem of by preset time period information and corresponding solution information generation api documents, and described asked according to each
The categorical attribute for inscribing information counts the frequency of the corresponding problem information of each categorical attribute in the preset time period, by each institute
Problem information is stated to sort according to the height of frequency.
Priority Applications (2)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201710307067.3A CN108256812A (en) | 2017-05-04 | 2017-05-04 | Problem information processing method and server |
| PCT/CN2018/083302 WO2018201888A1 (en) | 2017-05-04 | 2018-04-17 | Issue information processing method and device, server and medium |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201710307067.3A CN108256812A (en) | 2017-05-04 | 2017-05-04 | Problem information processing method and server |
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| Publication Number | Publication Date |
|---|---|
| CN108256812A true CN108256812A (en) | 2018-07-06 |
Family
ID=62721776
Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN201710307067.3A Pending CN108256812A (en) | 2017-05-04 | 2017-05-04 | Problem information processing method and server |
Country Status (2)
| Country | Link |
|---|---|
| CN (1) | CN108256812A (en) |
| WO (1) | WO2018201888A1 (en) |
Cited By (2)
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| CN110491216A (en) * | 2019-07-12 | 2019-11-22 | 联想(北京)有限公司 | A kind of information processing method, device and storage medium |
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| WO2018201888A1 (en) | 2018-11-08 |
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