CN102917143B - A kind of call method of special number and device - Google Patents
A kind of call method of special number and device Download PDFInfo
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- CN102917143B CN102917143B CN201210378770.0A CN201210378770A CN102917143B CN 102917143 B CN102917143 B CN 102917143B CN 201210378770 A CN201210378770 A CN 201210378770A CN 102917143 B CN102917143 B CN 102917143B
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- 238000006243 chemical reaction Methods 0.000 claims description 9
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- 238000004088 simulation Methods 0.000 claims 2
- 230000007423 decrease Effects 0.000 abstract description 3
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Abstract
The present invention is applicable to field of mobile terminals, provide a kind of call method and device of special number, described method comprises: arrange described default special number, described standard code and respective physical coordinate one_to_one corresponding are set, judge whether the current Number called out belongs to default special number, if described current Number belongs to default special number, then receive the user voice signal of input, described user voice signal is converted into the physical coordinates of standard code corresponding on dual tone multi-frequency dtmf keyboard, simulate the button operation that described physical coordinates is in the dtmf key dish of focus condition.The present invention, is converted into corresponding button operation by user voice signal, by response button operation, completes the effect that voice realize button operation, decreases user key-press operation.
Description
Technical field
The invention belongs to field of mobile terminals, particularly relate to a kind of call method and device of special number.
Background technology
Under the trend of user's pay attention to day by day service, enterprise of a lot of businessman for user service and set up various call center, its traditional counter service phone Automatic inquirying mode replaces, and service can be provided at any time incessantly 24 hours every days, as long as just information can be obtained rapidly by phone, deal with problems quickly and easily, adding users is to the satisfaction of enterprises service.
At present, modal situation is, user is by the number of mobile terminal calling automatic speech interactive system.When calling out these numbers; enter automatic speech mutual time; user often can run into a problem: the equipment of automatic speech interactive system can be pointed out and be selected language by " 1 "; mobile terminal is taken from one's ear by user; then press " 1 "; then the machine of automatic speech interactive system can be pointed out by the corresponding xx function of digital xx, circulates successively.So usually allow user feel to bother very much, in general, in this case, if select hands-free meeting more convenient, but hands-free after can expose call, and in most cases user does not wish that others hears dialog context.
In sum, user wishes there is better method, solves the problem of taking continually from mobile terminal and button operation.
Summary of the invention
Embodiments provide a kind of call method and device of special number, be intended to solve user and automatic speech mutual time, need continually by from mobile terminal, the problem that button operation is various.
On the one hand, provide a kind of call method of special number, described method comprises:
Judge whether the current Number called out belongs to default special number;
If described current Number belongs to default special number, then receive the user voice signal of input;
Described user voice signal is converted into the physical coordinates of standard code corresponding on dual tone multi-frequency dtmf keyboard;
Simulate the button operation that described physical coordinates is in the dtmf key dish of focus condition.
On the other hand, provide a kind of communicator of special number, described device comprises:
Special number judging unit, for judging whether the current Number called out belongs to default special number;
User voice signal receiving element, if belong to default special number for current Number, then receives the user voice signal of input;
Voice conversion unit, for being converted into the physical coordinates of standard code corresponding on dual tone multi-frequency dtmf keyboard by described user voice signal;
Button analogue unit, is in the button operation of the dtmf key dish of focus condition for simulating described physical coordinates.
In the embodiment of the present invention, judge whether the current Number called out belongs to default special number, if described current Number belongs to default special number, then receive the user voice signal of input, described user voice signal is converted into the physical coordinates of standard code corresponding on dual tone multi-frequency dtmf keyboard, simulates the button operation that described physical coordinates is in the dtmf key dish of focus condition.The present invention, is converted into corresponding button operation by user voice signal, by response button operation, completes the effect that voice realize button operation, decreases user key-press operation.
Accompanying drawing explanation
Fig. 1 is the realization flow figure of the call method of the special number that the embodiment of the present invention one provides;
Fig. 2 is the concrete structure block diagram of the communicator of the special number that the embodiment of the present invention two provides.
Embodiment
In order to make object of the present invention, technical scheme and advantage clearly understand, below in conjunction with drawings and Examples, the present invention is further elaborated.Should be appreciated that specific embodiment described herein only in order to explain the present invention, be not intended to limit the present invention.
In embodiments of the present invention, judge whether the current Number called out belongs to default special number, if, then receive the user voice signal of input, described user voice signal is converted into the physical coordinates of standard code corresponding on dual tone multi-frequency dtmf keyboard, simulates the button operation that described physical coordinates is in the dtmf key dish of focus condition.
Below in conjunction with specific embodiment, realization of the present invention is described in detail:
Embodiment one
Fig. 1 shows the realization flow of the call method of the special number that the embodiment of the present invention one provides, and details are as follows:
In step S101, judge whether the current Number called out belongs to default special number.
In the present embodiment, described default special number is the number of a series of automatic speech interactive systems pre-set, and conventional default special number includes but not limited to: with the number of the automatic speech interactive system of 100,400,800,955 beginnings.Mobile terminal completes to be called out and after receiving the response event of automatic speech interactive device, judge whether the current Number called out belongs to default special number, if current Number belongs to default special number, then illustrate that this enters automatic speech interactive system corresponding to default special number, mobile terminal enters automatic speech interaction mode, receive the user voice signal of input, if current Number does not belong to default special number, enter talking state.
Before this step of execution, need to do relative set and comprise:
Step 11, arranges default special number.
Concrete, described special number is the number of a series of automatic speech interactive system, and special number is a lot, as the various numbers of 100,400,800 beginnings, can arrange public beginning, can also arrange complete number, as default special number.The default special number arranged is stored in the storage medium of mobile terminal.
Step 12, arranges described standard code and respective physical coordinate one_to_one corresponding.
In the present embodiment, described standard code, comprise 0,1,2,3,4,5,6,7,8,9, * and #, totally 12 symbols.Described physical coordinates is physical coordinates corresponding to dtmf key dish standard code.Described standard code and respective physical coordinate one_to_one corresponding are set, are convenient to simulate the button operation that described physical coordinates is in the dtmf key dish of focus condition.
It should be noted that step 11 and step 12 only just represent corresponding operating, do not represent that step performs tandem.
In step s 102, if described current Number belongs to default special number, then the user voice signal of input is received.
In the present embodiment, if current Number belongs to default special number, mobile terminal, under automatic speech interaction mode, receives the user voice signal of input.As mobile terminal calling 10086, after the response of automatic speech interactive device, mobile terminal will receive, the automatic speech interactive system of automatic speech interactive device, can point out the various suggestion voices preset, now, user is according to the content of suggestion voice, answer corresponding options, mobile terminal receives user voice signal.
In step s 103, described user voice signal is converted into the physical coordinates of standard code corresponding on dual tone multi-frequency dtmf keyboard.
In the present embodiment, described user voice signal is converted into the physical coordinates of standard code corresponding on dual-tone multifrequency (DualToneMultiFrequency, TMF) keyboard, concrete steps:
Step 11, according to receiving described user voice signal, is converted into literal code by described user voice signal.
Concrete, mobile terminal answers corresponding options according to user, monitors user voice signal, and described user voice signal is converted into literal code.
Whether step 12, contrast described literal code and mate with described standard code, and if not, prompting user voice signal identification error, then continue to receive user voice signal.
Concrete, if user voice signal is other guide, then point out user voice signal identification error, then continue supervisory user voice signal.
Step 13, if described literal code mates with described standard code, obtains the physical coordinates corresponding with the standard code that described literal code mates.
Concrete, owing to arranging described standard code and respective physical coordinate one_to_one corresponding before, if there is the standard code of mating with literal code, then necessarily have and standard code physical coordinates one to one.
In step S104, simulate the button operation that described physical coordinates is in the dtmf key dish of focus condition.
In the present embodiment, mobile terminal, according to physical coordinates, simulates the button operation that described physical coordinates is in the dtmf key dish of focus condition.Concrete execution step: mobile terminal responds described button operation; Mobile terminal sends the DTMF code corresponding with described button operation to automatic speech interactive device, thus completes the call function of special number in automatic speech reciprocal process.
Afterwards, mobile terminal continues to receive user voice signal, and preferably, mobile terminal, according to the default conclusion tone signal received or response onhook event, terminates the process of the voice signal to input.Wherein, the button that voice are a default word, a word or existence is terminated.After mobile terminal receives end voice or user's on-hook, terminate automatic speech interaction call.
The present embodiment, can reach and user voice signal is converted into corresponding button operation, by response button operation, complete automatic speech mutual, achieve the effect that voice complete button operation, decrease user key-press operation, greatly improve the experience of user.
Embodiment two
Fig. 2 shows the concrete structure block diagram of the communicator of the special number that the embodiment of the present invention two provides, and for convenience of explanation, illustrate only the part relevant to the embodiment of the present invention.In the present embodiment, the communicator of this special number comprises: special number setting unit 21, correspondence setting unit 22, special number judging unit 23, user voice signal receiving element 24, voice conversion unit 25, button analogue unit 26 and end of conversation unit 27, and described voice conversion unit 25 comprises voice conversion module, standard code matching module and physical coordinates acquisition module.
Wherein, special number setting unit 21, for arranging described default special number, described default special number is the number of automatic speech interactive system;
Correspondence setting unit 22, for arranging described standard code and respective physical coordinate one_to_one corresponding;
Special number judging unit 23, for judging whether the current Number called out belongs to default special number;
User voice signal receiving element 24, if belong to default special number for current Number, then receives the user voice signal of input;
Voice conversion unit 25, for being converted into the physical coordinates of standard code corresponding on dual tone multi-frequency dtmf keyboard by described user voice signal;
Voice conversion module, for according to receiving described user voice signal, is converted into literal code by described user voice signal;
Whether standard code matching module, mate with described standard code for contrasting described literal code, and if not, prompting user voice signal identification error, then continue to receive user voice signal;
Physical coordinates acquisition module, if mate with described standard code for described literal code, obtains the physical coordinates corresponding with the standard code that described literal code mates;
Button analogue unit 26, is in the button operation of the dtmf key dish of focus condition for simulating described physical coordinates;
End of conversation unit 27, for according to the default conclusion tone signal received or response onhook event, terminates the process of the voice signal to input.
The communicator of the special number that the embodiment of the present invention provides can be applied in the embodiment of the method one of aforementioned correspondence, and details, see the description of above-described embodiment one, do not repeat them here.
It should be noted that in said system embodiment, included unit is carry out dividing according to function logic, but is not limited to above-mentioned division, as long as can realize corresponding function; In addition, the concrete title of each functional unit, also just for the ease of mutual differentiation, is not limited to protection scope of the present invention.
In addition, one of ordinary skill in the art will appreciate that all or part of step realized in the various embodiments described above method is that the hardware that can carry out instruction relevant by program has come, corresponding program can be stored in a computer read/write memory medium, described storage medium, as ROM/RAM, disk or CD etc.
The foregoing is only preferred embodiment of the present invention, not in order to limit the present invention, all any amendments done within the spirit and principles in the present invention, equivalent replacement and improvement etc., all should be included within protection scope of the present invention.
Claims (10)
1. a call method for special number, is characterized in that, described method comprises:
Judge whether the current Number called out belongs to default special number;
If described current Number belongs to default special number, then receive the user voice signal of input;
Described user voice signal is converted into the physical coordinates of standard code corresponding on dual tone multi-frequency dtmf keyboard, described standard code comprises 0,1,2,3,4,5,6,7,8,9, * and #, totally 12 symbols, described physical coordinates is physical coordinates corresponding to dtmf key dish standard code;
Simulate the button operation that described physical coordinates is in the dtmf key dish of focus condition;
The described physical coordinates of described simulation is in the button operation of the dtmf key dish of focus condition, comprising:
Respond described button operation;
Send the DTMF code corresponding with described button operation to automatic speech interactive device.
2. the method for claim 1, is characterized in that, described judge call out current Number whether belong to default special number before, also comprise:
Described default special number is set.
3. method as claimed in claim 2, is characterized in that, described described default special number is set before or after, also comprise:
Described standard code and respective physical coordinate one_to_one corresponding are set.
4. the method as described in claim 1,2 or 3, is characterized in that, the described physical coordinates described user voice signal being converted into standard code corresponding on dual tone multi-frequency dtmf keyboard, is specially:
According to receiving described user voice signal, described user voice signal is converted into literal code;
Whether contrast described literal code to mate with described standard code, if not, prompting user voice signal identification error, then continue to receive user voice signal;
If described literal code mates with described standard code, obtain the physical coordinates corresponding with the standard code that described literal code mates.
5. method as claimed in claim 4, is characterized in that, after the described physical coordinates of described simulation is in the button operation of dtmf key dish of focus condition, also comprise:
According to the default conclusion tone signal received or response onhook event, terminate the process of the voice signal to input.
6. a communicator for special number, is characterized in that, described device comprises:
Special number judging unit, for judging whether the current Number called out belongs to default special number;
User voice signal receiving element, if belong to default special number for current Number, then receives the user voice signal of input;
Voice conversion unit, for described user voice signal being converted into the physical coordinates of standard code corresponding on dual tone multi-frequency dtmf keyboard, described standard code comprises 0,1,2,3,4,5,6,7,8,9, * and #, totally 12 symbols, described physical coordinates is physical coordinates corresponding to dtmf key dish standard code;
Button analogue unit, is in the button operation of the dtmf key dish of focus condition for simulating described physical coordinates;
Described button analogue unit, comprising:
Respond module, for responding described button operation;
Sending module, for sending the DTMF code corresponding with described button operation to automatic speech interactive device.
7. device as claimed in claim 6, it is characterized in that, described device comprises:
Special number setting unit, for arranging described default special number.
8. device as claimed in claim 7, it is characterized in that, described device comprises:
Correspondence setting unit, for arranging described standard code and respective physical coordinate one_to_one corresponding.
9. the device as described in claim 6,7 or 8, is characterized in that, described voice conversion unit comprises:
Voice conversion module, for according to receiving described user voice signal, is converted into literal code by described user voice signal;
Whether standard code matching module, mate with described standard code for contrasting described literal code, and if not, prompting user voice signal identification error, then continue to receive user voice signal;
Physical coordinates acquisition module, if mate with described standard code for described literal code, obtains the physical coordinates corresponding with the standard code that described literal code mates.
10. device as claimed in claim 9, it is characterized in that, described device comprises:
End of conversation unit, for according to the default conclusion tone signal received or response onhook event, terminates the process of the voice signal to input.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201210378770.0A CN102917143B (en) | 2012-10-09 | 2012-10-09 | A kind of call method of special number and device |
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| Application Number | Priority Date | Filing Date | Title |
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| CN201210378770.0A CN102917143B (en) | 2012-10-09 | 2012-10-09 | A kind of call method of special number and device |
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| Publication Number | Publication Date |
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| CN102917143A CN102917143A (en) | 2013-02-06 |
| CN102917143B true CN102917143B (en) | 2016-01-27 |
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Families Citing this family (8)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN103402028A (en) * | 2013-07-23 | 2013-11-20 | 广东欧珀移动通信有限公司 | Method and device for selecting services in service calls |
| CN104301522A (en) * | 2014-09-19 | 2015-01-21 | 联想(北京)有限公司 | Information input method in communication and communication terminal |
| CN105529038A (en) * | 2014-10-21 | 2016-04-27 | 阿里巴巴集团控股有限公司 | Method and system for processing users' speech signals |
| KR101627936B1 (en) * | 2014-10-25 | 2016-06-07 | 박남태 | The security input method and apparatus of voice control for display device |
| CN105895094A (en) * | 2015-11-26 | 2016-08-24 | 乐视移动智能信息技术（北京）有限公司 | Service acquiring method and device |
| EP3454535B1 (en) * | 2016-05-20 | 2021-10-20 | Huawei Technologies Co., Ltd. | Method and device for interaction in call |
| CN112671974A (en) * | 2019-09-27 | 2021-04-16 | 成都鼎桥通信技术有限公司 | Method for processing special voice call in communication system |
| CN111405116A (en) * | 2020-03-23 | 2020-07-10 | Oppo广东移动通信有限公司 | Method and terminal for visualizing call information and computer storage medium |
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| EP0568979A1 (en) * | 1992-05-08 | 1993-11-10 | Sony Corporation | Speech recognition adapter for telephone system |
| EP0893901A2 (en) * | 1997-07-23 | 1999-01-27 | Nokia Mobile Phones Ltd. | Method for controlling a telecommunication service and a terminal |
| CN1379947A (en) * | 1999-10-14 | 2002-11-13 | 艾利森公司 | Method and apparatus for transmitting DTMF signals employing local speech recognition |
| CN1780318A (en) * | 2004-11-23 | 2006-05-31 | 乐金电子(中国)研究开发中心有限公司 | Mobile communication terminal with transmission of DTMF tone by phonetic signals and its method |
| EP1712971A2 (en) * | 2005-04-11 | 2006-10-18 | Murata Kikai Kabushiki Kaisha | Guided vehicle system |
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2012
- 2012-10-09 CN CN201210378770.0A patent/CN102917143B/en not_active Expired - Fee Related
Patent Citations (5)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| EP0568979A1 (en) * | 1992-05-08 | 1993-11-10 | Sony Corporation | Speech recognition adapter for telephone system |
| EP0893901A2 (en) * | 1997-07-23 | 1999-01-27 | Nokia Mobile Phones Ltd. | Method for controlling a telecommunication service and a terminal |
| CN1379947A (en) * | 1999-10-14 | 2002-11-13 | 艾利森公司 | Method and apparatus for transmitting DTMF signals employing local speech recognition |
| CN1780318A (en) * | 2004-11-23 | 2006-05-31 | 乐金电子(中国)研究开发中心有限公司 | Mobile communication terminal with transmission of DTMF tone by phonetic signals and its method |
| EP1712971A2 (en) * | 2005-04-11 | 2006-10-18 | Murata Kikai Kabushiki Kaisha | Guided vehicle system |
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Address after: Changan town in Guangdong province Dongguan 523860 usha Beach Road No. 18 Patentee after: GUANGDONG OPPO MOBILE TELECOMMUNICATIONS Corp.,Ltd. Address before: Changan town in Guangdong province Dongguan 523841 usha Beach Road No. 18 Patentee before: GUANGDONG OPPO MOBILE TELECOMMUNICATIONS Corp.,Ltd. |
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Granted publication date: 20160127 |