CN102693491A - Mark-giving board and corresponding mark-giving system - Google Patents
Mark-giving board and corresponding mark-giving system Download PDFInfo
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- CN102693491A CN102693491A CN2011100678872A CN201110067887A CN102693491A CN 102693491 A CN102693491 A CN 102693491A CN 2011100678872 A CN2011100678872 A CN 2011100678872A CN 201110067887 A CN201110067887 A CN 201110067887A CN 102693491 A CN102693491 A CN 102693491A
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Abstract
The invention provides a mark-giving board. The mark-giving board comprises: a first display device, wherein the first display device is used to display a first mark-giving content; a central processing device; a communication interface, wherein the communication interface is connected with the central processing device and is used to perform external communications after connecting to an interconnected network; a power supply, wherein the power supply is used to supply power to each component of the mark-giving board. The invention further provides a mark-giving system. The mark-giving system comprises: a plurality of the above-mentioned mark-giving boards, wherein each of the mark-giving boards is at least used for displaying mark-giving contents; a member management system, wherein the member management system is used to manage registration information and consumption information of a plurality of members, and the consumption information of the members is associated with one or more merchants; a plurality of terminals, wherein the members communicate with the member management system through the terminals; and an interconnected network, wherein communications are performed among the member management system, the plurality of terminals and the mark-giving boards through the interconnected network. According to the invention, functions (such as consumer mark-giving principal authentication, mark-giving content approval, mark-giving result feedback and the like) are integrated into a comprehensive mark-giving system.
Description
Technical field
The present invention relates to a kind of scoring control system, in particular for showing the scoring plate of scoring and relevant information, particularly, relating to network shows the scoring plate and the control system of marking accordingly of score information.
Background technology
Along with the development of new consumption mode and experience mode, increasing businessman has carried out keen competition.In the process of businessman's sales promotion, each businessman begins constantly to release reward voucher, has correspondingly also produced reward voucher alliance or service provider.Businessman begins to add these reward voucher alliances, and therefore businessman and consumer also are benefited separately.Yet because it is uneven to participate in businessman's quality of reward voucher alliance, the consumer to the use of reward voucher had not comparatively blindly both had the information issue of public credibility to guide and recommend consumption yet, did not have enough restrictions for businessman yet.
Further; In order to impel businessman to improve service quality to a greater degree; Make fully understand the more service ability of information, especially businessman of businessman of user, reward voucher alliance often hopes to the consumer who uses reward voucher certain feedback score function to be provided.Yet existing various methods of marking all comes with some shortcomings, and has no restriction for the scoring main body on the one hand, causes even without the user of reality at businessman's post-consumer and also can mark to this businessman, and such appraisal result obviously is false.On the other hand, possible some user locates certain post-consumer in this businessman, but the time for a long time that crossed just mark, and such appraisal result has no realistic meaning probably for the people who sees.Simultaneously, also the device of the extraordinary demonstration scoring of neither one makes consumer and scoring control system can carry out interaction or similar other operations.For example; Most of points-scoring system all is based on Webpage; Most of user still needs before going out, to understand specific businessman's scoring through computing machine; Run at random for one like this or the consumer who wants to carry out certain businessman's consumption of temporarily conceiving a design for, such points-scoring system is very inconvenience, is difficult to the performance expected effect.
Therefore, how the present invention provides a kind of scoring display device if will solving, and how to provide interactive stronger to the consumer, more accurately the problem of methods of marking mechanism.
Summary of the invention
To defective of the prior art, the purpose of this invention is to provide a kind of scoring plate and the control system of marking accordingly.
According to an aspect of the present invention, a kind of scoring plate is provided, it is used for showing the scoring content at least, it is characterized in that, comprising: first display device, and it is used to show the first scoring content; Central processing unit; Communication interface, it is connected with said central processing unit, and after connecting the internet, is used for carrying out communication with the outside; And power supply, it is used for to each building block of said scoring plate electric power being provided.
According to another aspect of the present invention, a kind of points-scoring system is provided also, is used for the service ability of businessman being marked, it is characterized in that, comprising by the consumer: above-mentioned scoring plate, each scoring plate all is used for showing the scoring content at least; The membership management system, it is used to manage a plurality of members' log-on message and consumption information, and said member's consumption information is associated with one or more businessmans; A plurality of terminals, said member is through these terminals and said membership management system's communication; And the internet, carry out communication through its said membership management system, a plurality of terminal and scoring plate.
Preferably, said points-scoring system is realized process that one or more businessmans are marked through following steps: the said membership management system of a. receives the solicited message of delivering the scoring request that the consumer sends through a terminal; B. said membership management system verifies whether described request information meets the scoring condition; C. if the said scoring condition of described request information conforms, then said membership management system according to described request information to the operation of marking of said businessman.
The scoring control system of the present invention through realizing that the consumer marks to content of consumption; Consumer's scoring request can be fed back on the scoring plate; Thereby make to the scoring of businessman more rationally accurately, also be convenient to the service that off-hand consumer understands target businessman rapidly simultaneously situation be provided, perfect and reasonable is effective more to make whole scoring.Scoring plate provided by the invention has functional advantage such as strong, easy to use, and being convenient to provides more information to the consumer.
Description of drawings
Through reading the detailed description of non-limiting example being done with reference to following accompanying drawing, it is more obvious that other features, objects and advantages of the present invention will become:
Fig. 1 illustrates according to the first embodiment of the present invention, the structural representation of scoring plate;
Fig. 2 illustrates according to the first embodiment of the present invention, the control flow chart of in scoring control system provided by the invention, businessman being marked;
Fig. 3 illustrates according to a second embodiment of the present invention, the control flow chart of in scoring control system provided by the invention, businessman being marked; And
Fig. 4 illustrates according to a second embodiment of the present invention, the network topological diagram of scoring control system provided by the invention.
EmbodimentFig. 1 illustrates according to the first embodiment of the present invention, the structural representation of scoring plate.In the present embodiment, it will be appreciated by those skilled in the art that said scoring panel assembly 5 comprises first display device 51, central processing unit 52, communication interface 53, power supply 54, non-contact type inductor 55, second scoring apparatus 56 and input media 57 at least.Wherein, said first display device 51 is connected with said central processing unit 52, and is used to show the first scoring content; Said central processing unit 52 is used to move scoring procedures at least, and received data are handled; Said communication interface 53 is connected with said central processing unit 52, and after connecting the internet, is used for carrying out communication with the outside; Power supply 54 is used for to each building block of said scoring panel assembly 5 electric power being provided; Said non-contact type inductor 55 is connected with said central processing unit 52, is used for receiving and/or transmission information; Said second scoring apparatus 56 is connected with said central processing unit 52, and is used to show the second scoring content; And said input media 57 its be connected with said central processing unit 52, and be used for received input content is inputed to said central processing unit 52.
Further, it will be appreciated by those skilled in the art that in the present embodiment that preferably, said communication interface 53 comprises the GPRS wireless device.Particularly, said GPRS is the abbreviation of general packet radio service technology (General Packet Radio Service), and it is a kind of mobile data services that the gsm mobile telephone user can use.Said GPRS wireless device is used for receiving external information or sending information to the outside through the GPRS base station.
Further, it will be appreciated by those skilled in the art that in another variant said GPRS device can be changed to the LTE wireless device.Particularly, said LTE is the abbreviation of Long Term Evolution project (Long Term Evolution).LTE has the data download capabilities of 100Mbps also by the popular 3.9G that is called, and is regarded as the mainstream technology to 4G evolution from 3G.Said LTE wireless device is used for receiving external information or sending information to the outside through the LTE base station.
Further, it will be appreciated by those skilled in the art that in another variant said GPRS device can be changed to the TDSCDMA wireless device.Particularly, said TDSCDMA is the abbreviation of synchronous CDMA of time-division (Time Division-Synchronous Code Division Multiple Access).Said TDSCDMA wireless device is used for receiving external information or sending information to the outside through the TDSCDMA base station.
Further, it will be appreciated by those skilled in the art that in another variant said GPRS device can be changed to the WCDMA wireless device.Particularly, said WCDMA is the abbreviation of WCDMA (Wideband Code Division Multiple Access), is a kind of third generation wireless communication technique.Said WCDMA is used for receiving external information or sending information to the outside through the WCDMA base station.
Further, it will be appreciated by those skilled in the art that in another variant said GPRS device possibly be changed to wire communication device, but this does not influence flesh and blood of the present invention, repeats no more at this.
Further, it will be appreciated by those skilled in the art that in the present embodiment that preferably, said non-contact type inductor 55 comprises a contactless read-write equipment and a contactless recognition device.Particularly, wherein, said contactless read-write equipment is used for writing in the contactless recognition device of Xiang Yuqi coupling data or reading of data therefrom.Said contactless recognition device is used to receive from the data of the contactless read-write equipment of its coupling or by said contactless read-write equipment reading of data.
Further, it will be appreciated by those skilled in the art that preferably above-mentioned contactless read-write equipment comprises a less radio-frequency read/write modules and a wireless radio frequency antenna at least.Particularly, said less radio-frequency read/write modules and said wireless radio frequency antenna all use radio RF recognition technology.Said radio RF recognition technology (Radio Frequency Idenfication; RFID) be a kind of non-contacting automatic identification technology; Its ultimate principle is to utilize the transport property of radiofrequency signal and space coupling (inductance or EM coupling) or radar reflection, realizes being identified the automatic identification of object.Said less radio-frequency read/write modules is carried out radio communication through said wireless radio frequency antenna and RFID electronic tag, can realize reading or write operation tag recognition sign indicating number and internal storage data.
Further, it will be appreciated by those skilled in the art that preferably above-mentioned contactless recognition device comprises a wireless radio frequency modules and a wireless radio frequency antenna at least.Particularly, a said unlimited radio-frequency module and a wireless radio frequency antenna all use radio RF recognition technology.Said radio RF recognition technology can be achieved with reference to foregoing description.Said wireless radio frequency modules is carried out radio communication through said wireless radio frequency antenna and RFID electronic tag, can discern tag recognition sign indicating number and internal storage data.
Further; It will be apparent to those skilled in the art that; In the present embodiment, preferably, said input equipment 57 comprises one or more in the following equipment: keyboard, hand input device, mouse, two-dimension code recognition device, bar code recognition device and touch-screen.More specifically, in a variant, said input equipment 57 possibly also comprise other equipment, but this does not influence flesh and blood of the present invention, repeats no more at this.
Further, it will be appreciated by those skilled in the art that in the present embodiment that preferably, said scoring panel assembly 5 also comprises an audio devices and a support (not showing among Fig. 1) at least.Particularly, said audio devices is used to play and the relevant audio-frequency information of said scoring content.One end of said support is fixed on the shell of said scoring plate, and the other end connects a base.
Further; It will be apparent to those skilled in the art that; In an above-mentioned variant embodiment illustrated in fig. 1, said scoring panel assembly 5 can include only first display device 51, central processing unit 52, communication interface 53, power supply 54, second scoring apparatus 56 and input media 57.Particularly, said power supply 54 is connected with other each building blocks of said scoring panel assembly 5, and for said other building block electric power is provided.Said first display device 51 is used to show the first scoring content.Said second scoring apparatus 56 is used to show the second scoring content.More specifically, said first display device 51 and second scoring apparatus 56 can be unified devices, no matter are to show the first scoring content promptly, still show the second scoring content, all show through same device.For example: in a variant; Said scoring panel assembly 5 has only a LCD display panels; Said LCD display panels is simultaneously as first display device 51 and second scoring apparatus 56, and promptly said first scoring content and the said second scoring content all show through said LCD display panels.Further, said central processing unit is connected with other building block of the said scoring panel assembly 5 of this variant, is used to move scoring procedures, and received data are handled.Backwardness is used for carrying out communication with the outside said communication interface 53 in the connection internet.Said communication interface 53 included equipment can be achieved with reference to foregoing description, repeat no more at this.Said input media 57 is used for received input content is inputed to said central processing unit 52.Said input media 57 included equipment can be achieved with reference to foregoing description, repeat no more at this.
Further, it will be appreciated by those skilled in the art that increases non-contact type inductor 55 on the basis of above-mentioned variant, can make the panel assembly 5 of scoring described in the above-mentioned variant have the function of carrying out wireless telecommunications with contactless recognition device.Particularly, said non-contact type inductor 55 is connected with said central processing unit 52, and comprises a contactless read-write equipment and at least one contactless recognition device.Particularly, wherein, said contactless read-write equipment is used for writing in the contactless recognition device of Xiang Yuqi coupling data or reading of data therefrom.Said contactless recognition device is used to receive from the data of the contactless read-write equipment of its coupling or by said contactless read-write equipment reading of data.More specifically, said contactless read-write equipment and the included assembly of said contactless recognition device can be achieved with reference to foregoing description, repeat no more at this.Particularly; Said read/write processes can be achieved through multiple prior art; For example: in one embodiment; Said contactless read-write equipment can be a low frequency (LF) RF identification (RFID) read/write device, and said low frequency radio frequency identification read/write device comprises wireless radio frequency antenna and low frequency less radio-frequency read/write modules.Accordingly, said contactless recognition device is a low frequency radio frequency card, and said low frequency radio frequency card comprises wireless radio frequency antenna and wireless radio frequency modules.More specifically; When needs stick into capable read/write operation to said low frequency radio frequency; Said low frequency radio frequency card is discerned reader near said low frequency radio frequency; Said low frequency radio frequency card and said low frequency radio frequency identification reader are set up radio communication through antenna assembly separately, and said then low frequency radio frequency read/write device sticks into capable read/write operation to said low frequency radio frequency.And in another embodiment, said contactless read-write equipment also can be the RF identification read/write device of other type.Corresponding, said contactless recognition device is and said other type corresponding radio frequency card.But this does not influence flesh and blood of the present invention, repeats no more at this.
Further, it will be appreciated by those skilled in the art that on the basis of above-mentioned variant increases audio devices, the panel assembly 5 of scoring described in the above-mentioned variant is had play and the relevant audio-frequency information of said scoring content.Particularly, said audio devices is connected with said central processing unit 52, and comprises an audio decoder and one or more loudspeaker at least.More specifically, at first, said audio devices receives digital audio-frequency data from said central processing unit 52.Said then audio decoder is decoded into simulated audio signal with said digital audio-frequency data, and sends said simulated audio signal to said loudspeaker.At last, said loudspeaker plays out audio frequency according to simulated audio signal.Further, it will be appreciated by those skilled in the art that in a variant, said audio decoder can be integrated in the central processing unit 52, promptly said audio frequency apparatus includes only one or more loudspeakers.In this variant, said central processing unit 52 directly sends simulated audio signal and gives said audio frequency apparatus, and said audio frequency apparatus only needs to use said loudspeaker plays to go out audio frequency according to said simulated audio signal.Further, said decode procedure can be achieved through prior art, repeats no more at this.
Further, it will be appreciated by those skilled in the art that increases by a support on the basis of above-mentioned variant, and the panel assembly 5 of scoring described in the above-mentioned variant can be fixed on the base.Particularly, an end of said support is fixed on the shell of said scoring plate, and the other end connects a base.Further; In another variant, the end that said support is connected with the shell of said scoring plate can be detachable, and promptly said scoring plate can be fixed on the support; Also can pull down the scoring plate where necessary, so that the use under the mobile status of scoring plate.
Fig. 2 illustrates according to the first embodiment of the present invention, the control flow chart of in scoring control system provided by the invention, businessman being marked.Execution in step S211 at first, membership management system receive the solicited message of delivering the scoring request that the consumer sends through a terminal.Particularly, this step is accomplished through the membership management system, and promptly the consumer sends the said solicited message of delivering the scoring request through a terminal, and correspondingly, said membership management system receives this solicited message.Further, those skilled in the art understand, and said membership management system can receive described request information through variety of way; Preferably; Can receive described request information through SMS platform, for example when a consumer through one be positioned over A retail shop the scoring terminal send the said described request information of delivering the scoring request after, promptly trigger a SMS platform and send scoring to this consumer and inquire note; " are you satisfied to this consumption? please import 1 and be satisfied with, import 2 meanings with thumb down.", finally through receiving note that this consumer replys to receive the described request information of said scoring request.In a variant; Can directly be positioned over by the scoring terminal of scoring retail shop and receive described request information through one; More specifically he when the user triggers said scoring flow process through this scoring terminal, directly imports concrete said scoring request through said scoring terminal; For example, said scoring terminal is provided with satisfied, dissatisfied, general three scoring keys and supplies said consumer choice.Those skilled in the art can combine prior art that the mode that other receive described request information is set, and this does not influence essence of the present invention, does not repeat them here.
In the present embodiment; It will be appreciated by those skilled in the art that described request information can comprise various types of scoring contents, preferably; Said scoring content comprises that several preset grading parameters supply said consumer choice; For example represent " satisfaction ", " generally ", " being unsatisfied with " of opinion rating, expression such as smiling face, bitter face for example again similarly, for example said again grading parameters can be 1 to 10 minute a mark.In a variant, said grading parameters is not preset, particularly; Said grading parameters is the user's own input; For example said grading parameters can be one by user input, on be limited to 100 numerical value, for example said again grading parameters can be the literal evaluation that is limited to 200 words on one section number of words by user's input; Those skilled in the art can combine the foregoing description to realize new variant, do not repeat them here.
Next get into step S212, whether checking described request information meets the scoring condition.Particularly; Said scoring condition is the restrictive condition to said scoring solicited message; More specifically; Said scoring condition comprises the restriction to the scoring time, for example after being consumed by scoring retail shop, sends in 30 minutes said consumer when described request information, and then said scoring solicited message meets said scoring condition.
In a variant; Said scoring condition can be the restriction to the scoring content; For example when said scoring content is one group of preset grading parameters " 1. satisfied " " 2. general " " 3. dissatisfied "; Then only in said scoring content is the scope of " 1 ", " 2 " or " 3 ", just is regarded as said scoring solicited message and meets said scoring condition.The text reviews that for example said again scoring content is one section user's own editor, if the number of words of this section text reviews is no more than the number of words upper limit 200 words, then said scoring solicited message meets said scoring condition.For example be again text reviews equally, if there is not the vocabulary that needs filtration in this section text reviews, then said scoring solicited message meets said scoring condition.Those skilled in the art can realize more how such variant according to the actual requirements, and this does not influence essence of the present invention, does not repeat them here.
It will be appreciated by those skilled in the art that preferably one group of data that comprise several fields of described request information, more preferably; Can comprise following field: scoring people, scoring mark, scoring content, the retail shop of mark, by the commodity of mark, wherein, said scoring people field content is delivered the information of the consumer's that asks of marking identity for expression; Said scoring mark is the content of a preset grading system; For example " satisfaction ", " being unsatisfied with " etc., said scoring content are the autonomous editor's of said consumer comment literal, and those skilled in the art can be provided with other field arrangements according to actual needs; This does not influence essence of the present invention, does not repeat them here.
Further, if the checking result of said step S212 is sure, i.e. next described request information conforms scoring condition then gets into step S213; If the checking result of said step S212 negates that promptly described request information does not meet scoring condition, then process ends.
Wherein, through carrying out said step S213, if described request information conforms scoring condition, then said membership management system according to described request information to the operation of marking of said businessman.Particularly; In the present embodiment, said scoring operation can be according to described request information the corresponding scoring of said businessman to be increased operation, and the total points of for example said businessman before this scoring step is 512 minutes; And a consumer is after this businessman's consumption; Giving this businessman's scoring is 10 minutes, and then the total points of this businessman increases by 10 fens, is 522 minutes.
In a variant; Particularly, said scoring operation can be according to described request information operation to be reduced in the corresponding scoring of said businessman, and for example the former total points of a businessman is 512 minutes; One consumer is-10 to the scoring of this businessman; Then after carrying out this step, the total points of this businessman was reduced 10 fens, was 502 minutes.Further, an index mark can be set, and judge that said consumer's scoring deducts said index mark, carries out add operation mutually with resulting difference with the former branch of said businessman.For example, said index mark is 5 minutes, and the former of the businessman of being marked is divided into 502; If a consumer scoring is 10 minutes, then carry out computing 502+ (10-5), total points becomes 507; If consumer's scoring is 3 minutes, then carry out computing 502+ (3-5), total points becomes 500 fens.
In another variant, said scoring operation can be according to described request information the corresponding overall score of said businessman to be increased operation obtains scoring again divided by the scoring number of times mean value, and this does not influence essence of the present invention, does not repeat them here.
It will be appreciated by those skilled in the art that this step is further used for the scoring content that said consumer received in the abovementioned steps 211 delivers in the solicited message of asking of marking is finally exported, particularly; Said scoring content can finally be exported demonstration through various device or media; Preferably, can place by the electronics scoring display terminal at scoring retail shop place through one and export demonstration, for example said scoring display terminal can be positioned at by the doorway of scoring retail shop; In a variant; Can show certain comment website for example, mobile phone wap website for example again through a specific scoring open website output.This does not influence essence of the present invention, does not repeat them here.
Further, it will be appreciated by those skilled in the art that above-mentioned steps S212 can also verify through the identity to said consumer, to determine whether to satisfy the condition of delivering scoring that step S212 is detected.Particularly, in such variant, require said consumer to meet the operation of just can marking of a certain specific identity condition; Wherein, said identity condition is that said consumer is according to different consumption occasions or the formed identity of situation, preferably; Said identity condition is marked consumes consumer's identity in place; For example when a consumer wants the A shop marked, if this consumer in the A shop post-consumer, can confirm that then this consumer meets the identity condition of marking.For example a consumer wants to have dinner in the B dining room again, wants that the C dish that it is provided marks, if this consumer in the B dining room this C dish of post-consumer, can confirm that then this consumer meets the identity condition of marking.
In a variant; Said identity condition is the identity of said consumer as a member of member system; For example work as a consumer and want that the present invention who provides through the D member system marks to certain shop; If this consumer is the member of D member system, confirm that then it meets the identity condition of marking.
In another variant; Said identity condition had both comprised that said consumer was according to different consumption occasions or the formed identity of situation; Also comprise the identity of said consumer as a member of member system; Particularly, when satisfying simultaneously, said consumer confirms just under the situation of above-mentioned two kinds of identity conditions that said consumer meets the identity condition of marking.For example; When a consumer wants that the present invention who provides through the D member system marks to the A shop,, can confirm that then this consumer meets the identity condition of marking if this consumer consumes in the A shop and is the member of D member system simultaneously; And if though it is at A shop post-consumer but be not the member of D member system; Confirm that then this consumer does not meet the identity condition of marking, vice versa, do not repeat them here.
Further, it will be appreciated by those skilled in the art that whether to meet said identity condition by all means and make judgement; Particularly; Can judge whether to meet said identity information through check consumption invoice, in a variant, can judge whether to meet said identity information through the checking member card; In another variant; Can also whether meet said identity information through the sign on the recognition value is disconnected, those skilled in the art can combine more variant like the multiclass of existing techniques in realizing, do not repeat them here.
For example, in a variant, step S212 shown in Figure 2 has increased determining step and " has confirmed whether said consumer is other member of a specific order of member's management system ".In this step; Whether device or the equipment (scoring control device for example shown in Figure 4) that is used to carry out flow process shown in Figure 2 is other member of a specific order of this membership management system through obtaining said consumer with said membership management system mutual; For example can obtain this consumer is said membership management system's gold card member, thereby confirms that said consumer possesses the identity condition of carrying out follow-up scoring.In another variant; This step S212 is changed to step again and " confirms that whether the time that said consumer becomes the member of said member's management system surpass second threshold value "; Similarly; Said device that is used to carry out flow process shown in Figure 2 or equipment (scoring control device for example shown in Figure 4) are still through confirming with said membership management system mutual whether the time that said consumer becomes this membership management system's member surpass month (i.e. second threshold value), thereby definite said consumer possesses the identity condition of carrying out follow-up scoring.In another variant; Said step S212 has increased determining step again and " has confirmed whether said consumer is marked to said businessman by invitation "; In such variant, each particular consumers can be included into to be invited said businessman is marked and invited two classifications of marking to said businessman, particularly; Such invitation can be sent by businessman, also can send this invitation according to certain condition by above-mentioned membership management system.For example, said membership management system can send invitation to 30 ~ 40 years old member, or Administrative Area is positioned at the on-the-job personnel within 200 meters sends invitation around the Parkson, and the needs that this depends on practical implementation do not repeat them here.After said invitation is issued; When a consumer hopes to mark operation; Whether said scoring control device will be inquired about this consumer and be in by the row of invitation, and confirm that when it is in these row of being invited said consumer possesses the identity condition of carrying out follow-up scoring.Again further, said step S212 can increase determining step again and " confirms whether the number of times that said consumer consumes in said businessman surpasses the 3rd threshold value ".In this step; The each consumption to said businessman of said consumer all is recorded in the above-mentioned membership management system; Perhaps be recorded in other equipment; Correspondingly, after said consumer sent scoring request, said device or the equipment (scoring control device for example shown in Figure 4) that is used for carrying out flow process shown in Figure 2 obtained the number of times that said consumer consumes in this businessman from said membership management system or other equipment; If greater than above-mentioned the 3rd threshold value (for example 4 times), confirm that then said consumer possesses the identity condition of carrying out follow-up scoring.Those skilled in the art combine prior art can realize above-mentioned variant, do not repeat them here.
Fig. 3 illustrates according to a second embodiment of the present invention, the control flow chart of in scoring control system provided by the invention, businessman being marked.Execution in step S221 at first, the review information that this consumption is commented on that the Business Information management system receives through a cash register equipment that the consumer sends.Particularly, step S221 ~ S224 is a refinement embodiment to the said step S211 of Fig. 2.In the present embodiment; The consumer sends review information through a set Business Information management system of businessman; Further, said Business Information management system is redispatched to the said membership management system who relates among the said step S211 after the back generates a scoring request through this review information is put in order.Particularly; It will be appreciated by those skilled in the art that in this step, after consumer spending; It is through the payment of cash register equipment; And before payment or after the payment, delivered review information, correspondingly, said review information is received by said Business Information management system through said cash register equipment, LAN.It will be appreciated by those skilled in the art that said Business Information management system is corresponding with said cash register equipment.Particularly, this review information can be sent through number of ways, for example; Preferably; Said Business Information management system provides a plurality of choice boxs through said cash register equipment to the consumer, and each choice box has been provided with review information in advance, and for example the pattern of choice box is as follows:
Choice box title choice box content
Choice box A is very satisfied
Choice box B is satisfied
Choice box C is dissatisfied
Choice box D is very dissatisfied
Get into step S222 then, the Business Information management system is extracted the keyword in the said review information.Pattern with above-mentioned choice box is an example; Said Business Information management system can be extracted any in the keywords such as " very satisfied ", " satisfaction ", " being unsatisfied with ", " very dissatisfied " at least according to consumer's different choice; Thereby can confirm the scoring request of these keyword representatives, and then realize following step S223.
Particularly, in step S223, the Business Information management system is confirmed the scoring key element according to said keyword, and confirms the solicited message that is used to mark according to said scoring key element further.For example; Preferably; Pattern with above-mentioned choice box is an example, and said Business Information management system can be confirmed scoring key elements such as " good ", " very ", " poor " according to keywords such as said " very satisfied ", " satisfaction ", " being unsatisfied with ", further these scoring key elements is generated the said solicited message that is used to mark as essential element; For example the content that comprises of one of them solicited message is mainly " grade of the dish first in XX hotel is ' very ' ", does not repeat them here.
Get into step S224 then, the Business Information management system is sent the solicited message that the consumer delivers the scoring request to the membership management system.In this step, said Business Information management system will send through the solicited message that above-mentioned steps S223 is generated.Particularly, can send described request information in several ways, for example; The internet that is connected through said Business Information management system sends described request information; Or through this information of wireless Internet transmission, this does not influence flesh and blood of the present invention, does not repeat them here.
Next execution in step S225, the membership management system sends the checking solicited message to the consumer corresponding with described request information.Receive after send from said Business Information management system said deliver the solicited message of scoring request said membership management system; Said membership management system confirms to the consumer who sends said scoring request at first; Confirming that whether deliver the scoring request that comprises in the solicited message of scoring request from said Business Information management system said is that said consumer's true intention is represented, thereby avoid this Business Information management system cheating.Particularly, it will be appreciated by those skilled in the art that this step is a verification step, does not repeat them here.
Get into step S226 then, said membership management system is according to confirming from said consumer's feedback information whether described request information meets the scoring condition.It will be appreciated by those skilled in the art that this step is the embodiment who more likes refinement of step S212 shown in Figure 2.Particularly, in this step, confirm to the feedback information of the checking solicited message among the above-mentioned steps S225 whether the described request information that receives among the above-mentioned steps S224 meets the condition of delivering scoring according to the consumer by said membership management system.For example; Preferably; If said feedback information has comprised " being " or " confirming " or similar information such as " affirmations "; Show then that said consumer confirms to comprise in the described request information deliver the scoring information requested be this consumer actual that send or its approve, so the judged result of said step S226 is sure, further carry out said step S227; Otherwise then this judged result is for negating then this processing procedure end.
Next, in said step S227, the corresponding scoring of said businessman is increased or reduces operation according to described request information.For example; Preferably, as if being " good ", then correspondingly the corresponding scoring of said businessman is increased operation according to described request information in the key element of scoring described in the above-mentioned steps S223; The total points of for example said businessman before this scoring step is 512 minutes; And be that the situation of " good " gives this businessman's scoring for increasing by 10 fens to the scoring key element, then the increase of the total points of this businessman is 10 minutes, is 522 minutes.In a variant; If in the key element of scoring described in the above-mentioned steps S223 is " poor ", then correspondingly operation is reduced in the corresponding scoring of said businessman according to described request information, for example the former total points of a businessman is 512 minutes; And give this businessman's scoring for reducing 10 fens for the situation of " good " to the scoring key element; Then after carrying out this step, the total points of this businessman was reduced 10 fens, was 502 minutes.Further, those skilled in the art can combine above-mentioned step S213 shown in Figure 1 to realize this step, do not repeat them here.
Get into step S228 then, show the scoring after said scoring is operated with said on by the corresponding scoring plate of scoring businessman at one.Preferably, said scoring plate is placed in by scoring retail shop (businessman) and locates, and for example said scoring plate can be positioned at by the doorway of scoring retail shop.Through send an instruction that shows said final scoring to said scoring plate, then this scoring plate can show said final scoring through the CPU and the display device of its set inside.In a variant, can send an instruction of upgrading said scoring to said scoring plate, thereby said scoring plate upgrades the scoring that is shown through the CPU and the display device of its set inside.
Further; It will be appreciated by those skilled in the art that in a variant, said step S221 ~ step S223 also can realize through following mode: preferably; Said consumer sends the review information that this consumption is commented on; Control system provided by the invention is then extracted the keyword in the said review information, and confirms the scoring key element according to said keyword, confirms the solicited message that is used to mark according to said scoring key element further then.It will be appreciated by those skilled in the art that in such variant the content extraction through review information go out to mark key element and then definite described request information.Particularly, for example, comprise qualifiers in various degree such as " good ", " bad ", " fine " in the said review information, correspondingly, can set different score values to these different qualifiers, thereby can confirm described request information.Those skilled in the art combine prior art and the foregoing description can realize said variant, do not repeat them here.
Again further, it will be appreciated by those skilled in the art that the consumer can send said review information through number of ways among the said step S221, and this review information can comprise more contents.For example; In a variant, said Business Information management system provides a plurality of choice boxs through said cash register equipment to the consumer, and each choice box has been provided with review information in advance; And this review information is corresponding score value, for example the pattern of choice box is as follows:
The corresponding score value of choice box title choice box content
Choice box A very satisfied 5 minutes;
Satisfied 4 minutes of choice box B;
Dissatisfied 3 minutes of choice box C;
Choice box D very dissatisfied 1 minute.
Again further, in another variant, in said step S228, can show certain comment website for example, mobile phone wap website for example again through a specific scoring open website output.This does not influence essence of the present invention, does not repeat them here.
Fig. 4 illustrates according to a second embodiment of the present invention, the network topological diagram of scoring control system provided by the invention.In the present embodiment, said points-scoring system comprises a plurality of terminal 31, a plurality of scoring plate 32 and at least one membership management system 4.It will be appreciated by those skilled in the art that in the embodiment shown in fig. 4, a terminal 31 and a scoring plate 32 only are shown, but points-scoring system in fact provided by the invention can comprise a plurality of terminals 31 and a plurality of scoring plate 32.Preferably, the number of said terminal 31 and scoring plate 32 is corresponding relation not, for example need not confirm a fixing ratio, but it will be appreciated by those skilled in the art that preferably the number at said terminal 31 does not repeat them here more than the number of said scoring plate 32.Wherein, each scoring plate 32 is used for showing the scoring content at least; Said membership management system 4 is used to manage a plurality of members' log-on message and consumption information, and said member's consumption information is associated with one or more businessmans; Said member is through said terminal and said membership management system's communication.
Further, from understanding in logic, said terminal 31 and scoring plate 32 can be collectively referred to as scoring front-end equipment 3.This scoring front-end equipment 3 and said membership management system's 4 common scoring displaying work of accomplishing businessman do not repeat them here.
Further, it will be appreciated by those skilled in the art that said points-scoring system also comprises the internet, said membership management system 4, a plurality of terminal 31 and scoring plate 32 carry out communication through this internet.And in a variant, said points-scoring system comprises wireless internet network, and this does not influence flesh and blood of the present invention, does not repeat them here.
When said consumer delivers the scoring request through terminal 31, it will be appreciated by those skilled in the art that particularly said terminal 31 is sending to said membership management system 4 through said consumer's review information being put in order a scoring request of back generation back.Particularly, said consumer is after consumption, through said terminal 31 information of making comments.The key word that extract in the said review information at said then terminal 31.Preferably, the described request fresh information can be represented in said key word.Next the scoring key element is confirmed according to said key word in said terminal 31, and confirms the solicited message that is used to mark according to said scoring key element further.The solicited message that the consumer delivers the scoring request is sent to membership management system 4 in said then terminal 31.Described request information can be sent described request information through the internet that said terminal 31 is connected, or sends described request information through wireless Internet, but this does not influence flesh and blood of the present invention and repeats no more at this.Said then membership management system 4 sends the checking solicited message to the corresponding consumer of described request information.Said proof procedure purpose is to confirm to deliver from said terminal 31 said whether the scoring request that comprises in the solicited message of request of scoring is said consumer's true intention sign, thereby avoids 31 cheatings of said terminal.Next, said membership management system 4 confirms the authenticity of described request information according to said consumer's feedback information.If the content of described request information is real, 4 pairs of said corresponding scorings of businessman that have said terminal 31 of then said membership management system increase or reduce operation; Otherwise this scoring processing procedure finishes.Businessman's scoring that last said membership management system 4 will pass through after the scoring operation sends to the corresponding scoring plate 32 of said businessman, and said scoring plate 32 shows the scoring after the said scoring operation.Further, said scoring plate 32 is connected with said membership management system 4 through wired internet or wireless Internet.
Further, it will be appreciated by those skilled in the art that said review information can send through number of ways; For example; Affiliated in a preferred embodiment terminal 31 provides a plurality of choice boxs to the consumer, and each choice box has been provided with review information in advance, and for example the pattern of choice box is as follows:
Choice box title choice box content
Choice box A is very satisfied
Choice box B is satisfied
Choice box C is dissatisfied
Choice box D is very dissatisfied;
And in another embodiment, the pattern of said choice box is described below:
The corresponding score value of choice box title choice box content
Choice box A very satisfied 5 minutes
Satisfied 4 minutes of choice box B
Dissatisfied 3 minutes of choice box C
Choice box D very dissatisfied 1 minute;
In yet another embodiment, the pattern of said choice box possibly also have other variant, but this does not influence content of the present invention, repeats no more at this.
Further, it will be appreciated by those skilled in the art that said consumer directly comments on this consumption through text reviews in a variant.Particularly; Said consumer sends the review information of this consumption being carried out text reviews; The keyword that extract in the said review information at said then terminal 31, and confirm the scoring key element according to said keyword is confirmed the solicited message that is used to mark according to said scoring key element then further.It will be appreciated by those skilled in the art that in such variant the content extraction through review information go out to mark key element and then definite described request information.Particularly, for example, comprise qualifiers in various degree such as " good ", " bad ", " fine " in the said review information, correspondingly, can set different score values to these different qualifiers, thereby can confirm described request information.Those skilled in the art combine prior art and above-mentioned Fig. 2 and embodiment illustrated in fig. 3ly can realize said variant, do not repeat them here.
Further, it will be appreciated by those skilled in the art that preferably that said membership management system 4 according to described request information, sends a checking note through a short message server to the mobile phone that said consumer held in above-mentioned proof procedure.The content of said checking note comprises said consumer's name at least, by businessman's title of said consumer scoring and the scoring content in trade name and the described request information.Said consumer replies to said membership management system's 4 one authorization informations according to the actual scoring situation of said checking note with oneself.Said authorization information has comprised " being " or " confirming " or " affirmation " or " denying " or " not being " or contents such as " cancellations ".Further, if said authorization information comprises " being " or " confirming " or similar information such as " affirmations ", then said membership management system 4 judges that the result of said proof procedure is sure; If said authorization information comprises " denying " or " not being " or similar information such as " cancellations ", then said membership management system 4 judges that the result of said proof procedure is for negating.
Further, it will be appreciated by those skilled in the art that preferably that said scoring plate 32 is placed in the businessman (retail shop) of being marked and locates.For example said scoring plate 32 can be positioned at by the doorway of scoring retail shop.Said membership management system 4 is through sending an instruction that shows said final scoring to said scoring plate 32, then this scoring plate 32 can show said final scoring through the CPU and the display device of its set inside.In a variant, said membership management system 4 can send an instruction of upgrading said scoring to said scoring plate 32, thereby said scoring plate 32 upgrades the scoring that is shown through the CPU and the display device of its set inside.
Further, in a variant,, said membership management system 4 can show through a specific scoring open website output, certain comment website for example, mobile phone wap website for example again.This does not influence essence of the present invention, does not repeat them here.
More than specific embodiment of the present invention is described.It will be appreciated that the present invention is not limited to above-mentioned specific implementations, those skilled in the art can make various distortion or modification within the scope of the claims, and this does not influence flesh and blood of the present invention.
?
Claims (27)
1. scoring plate, it is used for showing the scoring content at least, it is characterized in that, comprising:
First display device, it is used to show the first scoring content,
Central processing unit,
Communication interface, it is connected with said central processing unit, and after connecting the internet, is used for carrying out communication with the outside;
Power supply, it is used for to each building block of said scoring plate electric power being provided.
2. scoring plate according to claim 1 is characterized in that, also comprises at least:
Non-contact type inductor, it is connected with said central processing unit, is used for receiving and/or transmission information.
3. scoring plate according to claim 2 is characterized in that, said non-contact type inductor is a contactless read-write equipment, and it is used for writing in the contactless recognition device of Xiang Yuqi coupling data or reading of data therefrom.
4. scoring plate according to claim 3 is characterized in that, said contactless read-write equipment comprises a less radio-frequency read/write modules and a wireless radio frequency antenna at least.
5. scoring plate according to claim 2; It is characterized in that; Said non-contact type inductor is a contactless recognition device, and it is used to receive from the data of the contactless read-write equipment of its coupling or by said contactless read-write equipment reading of data.
6. scoring plate according to claim 5 is characterized in that, said contactless recognition device comprises a wireless radio frequency modules and a wireless radio frequency antenna at least.
7. according to each described scoring plate in the claim 1 to 6, it is characterized in that, also comprise at least:
Second scoring apparatus is used to show the second scoring content.
8. according to each described scoring plate in the claim 1 to 7, it is characterized in that, also comprise at least:
Input media, it is connected with said central processing unit, and is used for received input content is inputed to said central processing unit.
9. scoring plate according to claim 8 is characterized in that, said input media comprise following any or appoint plurality of devices:
-keyboard;
-hand input device;
-mouse;
-two-dimension code recognition device;
-bar code recognition device; And
-touch-screen.
10. according to each described scoring plate in the claim 1 to 9, it is characterized in that said communication interface comprises like in the lower device each:
-GPRS wireless device, it is used for receiving external information or sending information to the outside through the GPRS base station;
-LTE wireless device, it is used for receiving external information or sending information to the outside through the LTE base station;
-TDSCDMA wireless device, it is used for receiving external information or sending information to the outside through the TDSCDMA base station; Perhaps
-WCDMA wireless device, it is used for receiving external information or sending information to the outside through the WCDMA base station.
11. according to each described scoring plate in the claim 1 to 10, it is characterized in that, also comprise at least: audio devices, it is used to play and the relevant audio-frequency information of said scoring content.
12., it is characterized in that also comprise a support at least, an end of said support is fixed on the shell of said scoring plate according to each described scoring plate in the claim 1 to 11, the other end connects a base.
13. a points-scoring system is used for by the consumer service ability of businessman being marked, and it is characterized in that, comprising:
One or more according to each described scoring plate in the claim 1 to 12, each scoring plate all is used for showing the scoring content at least;
The membership management system, it is used to manage a plurality of members' log-on message and consumption information, and said member's consumption information is associated with one or more businessmans;
A plurality of terminals, said member is through these terminals and said membership management system's communication; And
The internet carries out communication through its said membership management system, a plurality of terminal and scoring plate.
14. points-scoring system according to claim 13 is characterized in that, the process that said points-scoring system is marked to one or more businessmans through the following steps realization:
A. said membership management system receives the solicited message of delivering the scoring request that the consumer sends through a terminal;
B. said membership management system verifies whether described request information meets the scoring condition;
C. if the said scoring condition of described request information conforms, then said membership management system according to described request information to the operation of marking of said businessman.
15. points-scoring system according to claim 14 is characterized in that, any during said step b comprises the steps:
-confirm whether said consumer consumes in said businessman.
16.-confirm whether said consumer consumes in said businessman through said membership management system;
-confirm whether said consumer carries out total mark of consumption through said membership management system;
-confirm whether said consumer is other member of a specific order of said membership management system;
-confirm that whether the time that said consumer becomes said membership management system's member surpass second threshold value;
-confirm whether said consumer is marked to said businessman by invitation;
-confirm whether described request information is consumed the back first threshold in said merchants and sent in the time, wherein, if described request information first threshold after said merchants consumption is sent then definite said scoring condition of described request information conforms in the time; Perhaps
-confirm whether the corresponding consumption inventory of described request information comprises specific consumption tabulation, wherein,, said consumption inventory then confirms the said scoring condition of described request information conforms if comprising said specific consumption tabulation.
17., it is characterized in that the terminal among the said step a is said scoring plate according to claim 14 or 15 described points-scoring systems, wherein, said step a comprises the steps:
A''. said membership management system receives the solicited message of delivering the scoring request that the consumer sends through a scoring plate.
18. points-scoring system according to claim 16 is characterized in that, said step b comprises the steps:
B1''. said membership management system sends the checking solicited message whether requests verification described request information meets the scoring condition to said scoring plate;
B2''. the response message that said membership management system returns according to said scoring plate confirms whether described request information meets the scoring condition, and wherein, said response message and said checking solicited message adapt.
19. points-scoring system according to claim 17 is characterized in that, said scoring plate is confirmed said response message through in the following steps any:
-confirm to the Business Information management system queries related whether the consumer who is associated with said checking solicited message consumes in said related businessman with said scoring plate; Wherein, If said consumer in businessman's consumption of said association, confirms that then said response message comprises the indication information of the said scoring condition of indication described request information conforms; Perhaps
-confirm whether said consumer submits described request information to through said scoring plate, and when submitting the described request information of same to, whether the electronic certificate information of sending with the related businessman of said scoring plate is provided to said scoring plate.
20. points-scoring system according to claim 13 is characterized in that, said points-scoring system also comprises:
The Business Information management system, membership information and consumption information that it is used to manage a businessman or belongs to the businessman of a classification.
21. points-scoring system according to claim 19 is characterized in that, the process that said points-scoring system is marked to one or more businessmans through the following steps realization:
A. said Business Information management system receives the solicited message of delivering the scoring request that the consumer sends through a terminal;
I. said Business Information management system is sent the solicited message that the scoring request is delivered in consumption to said membership management system;
B. said membership management system verifies whether described request information meets the scoring condition;
C. if the said scoring condition of described request information conforms, then said membership management system according to described request information to the operation of marking of said businessman.
22. points-scoring system according to claim 20 is characterized in that, said step b comprises the steps:
B1. said membership management system sends the checking solicited message to the consumer corresponding with described request information;
B2. said membership management system is according to confirming from said consumer's feedback information whether described request information meets the scoring condition.
23. points-scoring system according to claim 21 is characterized in that, in said step b1, said checking solicited message comprises that requesting consumption person confirms whether to send the inquiry message of the solicited message of delivering the scoring request among the said step a.
24., it is characterized in that in said step a, said Business Information management system receives the said solicited message of delivering the scoring request through a cash register equipment according to each described points-scoring system in the claim 16 to 21.
25. according to each described points-scoring system in the claim 14 to 23, it is characterized in that, among the said step c according to described request information to said businessman mark the operation step comprise the steps:
-according to described request information the corresponding scoring of said businessman is increased or reduces operation.
26., it is characterized in that the said solicited message of delivering the scoring request is a review information according to each described control method in the claim 14 to 24, wherein, said step a comprises the steps:
A1'. the review information that this consumption is commented on that receives that the consumer sends;
A2'. extract the keyword in the said review information;
A3'. confirm the scoring key element according to said keyword, and confirm the solicited message that is used to mark according to said scoring key element further.
27., it is characterized in that any in also comprising the steps or appoint a plurality of according to each described control method in the claim 14 to 25:
Show scoring said scoring operate after with said on by the corresponding scoring plate of scoring businessman at one; And
-scoring after showing said scoring operation on the scoring plate of an appraisal result that shows a plurality of businessmans.
Priority Applications (2)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN2011100678872A CN102693491A (en) | 2011-03-21 | 2011-03-21 | Mark-giving board and corresponding mark-giving system |
| PCT/CN2012/072732 WO2012126372A1 (en) | 2011-03-21 | 2012-03-21 | Scoring board and corresponding scoring system |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN2011100678872A CN102693491A (en) | 2011-03-21 | 2011-03-21 | Mark-giving board and corresponding mark-giving system |
Publications (1)
| Publication Number | Publication Date |
|---|---|
| CN102693491A true CN102693491A (en) | 2012-09-26 |
Family
ID=46858899
Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN2011100678872A Pending CN102693491A (en) | 2011-03-21 | 2011-03-21 | Mark-giving board and corresponding mark-giving system |
Country Status (2)
| Country | Link |
|---|---|
| CN (1) | CN102693491A (en) |
| WO (1) | WO2012126372A1 (en) |
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| Publication number | Priority date | Publication date | Assignee | Title |
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| CN105957218A (en) * | 2016-04-28 | 2016-09-21 | 常州信息职业技术学院 | Portable electronic equipment and evaluation system for service evaluation |
| CN106060620A (en) * | 2016-06-28 | 2016-10-26 | 腾讯科技（深圳）有限公司 | One-key interaction method and system based on remote controller, and first client |
| CN106934636A (en) * | 2017-02-28 | 2017-07-07 | 杭州搜娱科技有限公司 | Integrated management approach and system |
| WO2017127960A1 (en) * | 2016-01-25 | 2017-08-03 | 程强 | Method and system for commenting in dining app |
| CN107316217A (en) * | 2016-04-26 | 2017-11-03 | 北京京东尚科信息技术有限公司 | Calculate the method and device of shops's comprehensive grading |
| CN109493198A (en) * | 2018-12-30 | 2019-03-19 | 武汉逸秋网络科技有限公司 | Service evaluation management method, device, system and evaluation server |
| CN114693340A (en) * | 2022-02-24 | 2022-07-01 | 杭州脸脸会网络技术有限公司 | Interaction method and device based on screen equipment, electronic device and storage medium |
Family Cites Families (3)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN2771937Y (en) * | 2004-11-23 | 2006-04-12 | 罗杰 | Business department client appraisal information acquisition and processing system |
| CN101866450A (en) * | 2010-05-21 | 2010-10-20 | 江苏航泰电子科技有限公司 | Service quality supervising method and implementation |
| CN202067311U (en) * | 2011-03-21 | 2011-12-07 | 维鹏信息技术(上海)有限公司 | Grading board |
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2011
- 2011-03-21 CN CN2011100678872A patent/CN102693491A/en active Pending
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2012
- 2012-03-21 WO PCT/CN2012/072732 patent/WO2012126372A1/en active Application Filing
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| WO2017127960A1 (en) * | 2016-01-25 | 2017-08-03 | 程强 | Method and system for commenting in dining app |
| CN107316217A (en) * | 2016-04-26 | 2017-11-03 | 北京京东尚科信息技术有限公司 | Calculate the method and device of shops's comprehensive grading |
| CN105957218A (en) * | 2016-04-28 | 2016-09-21 | 常州信息职业技术学院 | Portable electronic equipment and evaluation system for service evaluation |
| CN105957218B (en) * | 2016-04-28 | 2018-01-05 | 常州信息职业技术学院 | Portable electric appts and evaluation system for service evaluation |
| CN106060620A (en) * | 2016-06-28 | 2016-10-26 | 腾讯科技（深圳）有限公司 | One-key interaction method and system based on remote controller, and first client |
| CN106060620B (en) * | 2016-06-28 | 2020-12-04 | 腾讯科技（深圳）有限公司 | One-key interaction method based on remote controller, first client and system |
| CN106934636A (en) * | 2017-02-28 | 2017-07-07 | 杭州搜娱科技有限公司 | Integrated management approach and system |
| CN109493198A (en) * | 2018-12-30 | 2019-03-19 | 武汉逸秋网络科技有限公司 | Service evaluation management method, device, system and evaluation server |
| CN114693340A (en) * | 2022-02-24 | 2022-07-01 | 杭州脸脸会网络技术有限公司 | Interaction method and device based on screen equipment, electronic device and storage medium |
Also Published As
| Publication number | Publication date |
|---|---|
| WO2012126372A1 (en) | 2012-09-27 |
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Application publication date: 20120926 |