CN102685751A

CN102685751A - Method and device for processing conversation request

Info

Publication number: CN102685751A
Application number: CN2012101000279A
Authority: CN
Inventors: 李涛
Original assignee: Beijing Baidu Netcom Science and Technology Co Ltd
Current assignee: Beijing Baidu Netcom Science and Technology Co Ltd
Priority date: 2012-04-06
Filing date: 2012-04-06
Publication date: 2012-09-19
Anticipated expiration: 2032-04-06
Also published as: CN102685751B

Abstract

The invention aims at providing a method and device for processing conversation requests. Identification information of a conversation sponsor is extracted from a to-be-processed conversation request; according to the identification information of the conversation sponsor, related information of the conversation sponsor is required by interaction with network equipment; and according to the related information of the conversation sponsor, the conversation request is subjected to corresponding processing. Compared with the prior art, the invention requires the related information, such as identity attribute and historical talking record, from the network equipment, analyzes and judges the related information of the conversation sponsor, and realizes corresponding processing on conversation request. Since the related information of the conversation sponsor stored in the network equipment is comprehensive, the processing range of the conversation requests is expanded, and the practical application requirement of users is more satisfied.

Description

A kind of method and apparatus that is used to handle conversation request

Technical field

The present invention relates to field of mobile terminals, relate in particular to a kind of technology that is used to handle conversation request.

Background technology

Portable terminal is when handling conversation request in the prior art; General session promoter name according to conversation request; In the local blacklist that prestores, carry out matching inquiry; Judging whether this session promoter is arranged in local blacklist, when this session promoter is arranged in this this locality blacklist, then this conversation request is cut off handled such as communication.Because prior art only can be carried out in this locality session promoter's identity deterministic process, and the session promoter information that is pre-stored in the local blacklist has certain limitation and imperfection; Therefore, can't be implemented in the actual use of mobile device the demand of the session promoter's of high-volume conversation request information such as identity being discerned automatically judgement, the conversation request that therefore can handle is comparatively limited to, and can not satisfy user's actual user demand.

Therefore, how to realize effectively conversation request being handled, become one of present problem demanding prompt solution.

Summary of the invention

The purpose of this invention is to provide a kind of method and apparatus that is used to handle conversation request.

According to an aspect of the present invention, a kind of method that in portable terminal, is used to handle conversation request is provided, this method may further comprise the steps:

A is by the identification information that extracts the session promoter in the pending conversation request;

B is according to said session promoter's identification information, and mutual through with the network equipment obtains said session promoter's relevant information;

C handles said conversation request according to said session promoter's relevant information accordingly.

According to an aspect of the present invention, a kind of method that is used to handle conversation request of in the network equipment, assisting is provided, this method may further comprise the steps:

A receives the query requests from said portable terminal, wherein comprises said session promoter's identification information;

B carries out matching inquiry according to said session promoter's identification information in network data base, to obtain said session promoter's relevant information;

C sends the Query Result in response to said query requests to said portable terminal, comprising said session promoter's relevant information.

According to a further aspect in the invention, a kind of device that is used for the processing conversation request of portable terminal is provided also, this device comprises:

The identification information extraction element is used for the identification information by pending conversation request extraction session promoter;

First deriving means is used for the identification information according to said session promoter, and mutual through with the network equipment obtains said session promoter's relevant information;

Processing unit is used for the relevant information according to said session promoter, and said conversation request is handled accordingly.

According to a further aspect in the invention, a kind of network equipment that is used for the auxiliary processing conversation request is provided also, this equipment comprises:

The 3rd receiving system is used to receive the query requests from said portable terminal, wherein comprises said session promoter's identification information;

The 3rd deriving means is used for the identification information according to said session promoter, in network data base, carries out matching inquiry, to obtain said session promoter's relevant information;

The 4th dispensing device is used for sending the Query Result in response to said query requests to said portable terminal, comprising said session promoter's relevant information.

Compared with prior art; According to the session promoter's that extracted identification information, mutual through with the network equipment obtains said session promoter's relevant information among the present invention; According to said session promoter's relevant information, these conversation request are handled accordingly subsequently; Through from the network equipment, obtaining conversation request people's relevant information; Relevant information to the conversation request people; Carry out analysis and judgement like session promoter's identity attribute, historical message registration etc., realized conversation request is carried out the purpose of handled, because the conversation request people's who stores in the network equipment relevant information is more comprehensive; Accessible conversation request scope is expanded, and meets the actual user demand of user more; Further, reduce the time cost that the user answers useless incoming call, promote the actual experience of user.

Description of drawings

Through reading the detailed description of doing with reference to following accompanying drawing that non-limiting example is done, it is more obvious that other features, objects and advantages of the present invention will become:

Fig. 1 illustrates the Request Processing schematic representation of apparatus in portable terminal according to one aspect of the invention;

Fig. 2 illustrates the Request Processing schematic representation of apparatus in portable terminal in accordance with a preferred embodiment of the present invention;

Fig. 3 illustrates the Request Processing schematic representation of apparatus in portable terminal according to another preferred embodiment of the present invention;

Fig. 4 illustrates the Request Processing schematic representation of apparatus in portable terminal of another preferred embodiment according to the present invention;

Fig. 5 illustrates the flow chart of the conversation request processing method in portable terminal according to a further aspect of the present invention;

Fig. 6 illustrates the flow chart of the conversation request processing method in portable terminal in accordance with a preferred embodiment of the present invention;

Fig. 7 illustrates the flow chart according to the conversation request processing method in portable terminal of another preferred embodiment of the present invention;

Fig. 8 illustrates the flow chart of the conversation request processing method in portable terminal of another preferred embodiment according to the present invention.

Same or analogous Reference numeral is represented same or analogous parts in the accompanying drawing.

Embodiment

Below in conjunction with accompanying drawing the present invention is described in further detail.

Fig. 1 illustrates the Request Processing schematic representation of apparatus in portable terminal according to one aspect of the invention.

At this, but described request processing unit 1 installation and operation is in the operating system of portable terminal, portable terminal; Among this paper, if no special instructions, Request Processing device 1 is not distinguished with portable terminal, is equal to use.At this, portable terminal includes but not limited to anyly can carry out mutual electronic product with the user through keyboard, touch-screen etc. applicable to of the present invention, such as panel computer, mobile phone, PDA, palmtop PC (PPC), game machine (PSP) etc.

Those skilled in the art will be understood that above-mentioned Request Processing Unit Installation running environment and portable terminal are merely for example; Other Request Processing Unit Installation running environment existing or that possibly occur from now on or portable terminal are as applicable to the present invention; Also should be included in the protection range of the present invention, and be contained in this with way of reference.

At this; The said portable terminal and the network equipment include a kind of can be according to prior setting or instructions stored; Automatically carry out the electronic equipment of numerical computations and information processing, its hardware includes but not limited to microprocessor, application-specific integrated circuit (ASIC) (ASIC), programmable gate array (FPGA), digital processing unit (DSP), embedded device etc.The said network equipment includes but not limited to the cloud that computer, network host, single network server, a plurality of webserver collection or a plurality of server constitute.At this, cloud is by constituting based on the great amount of calculation machine of cloud computing (Cloud Computing) or the webserver, and wherein, cloud computing is a kind of of Distributed Calculation, a super virtual machine of being made up of the loosely-coupled computer collection of a group.

At this; Can realize communicating by letter through any communication mode between portable terminal and the network equipment; Include but not limited to, based on the mobile communication of 3GPP, LTE, WIMAX, based on the computer network communication of TCP/IP, udp protocol and based on the low coverage wireless transmission method of bluetooth, Infrared Transmission standard.

As shown in Figure 1, Request Processing device 1 comprises identification information extraction element 111, first deriving means 112 and processing unit 113.

At first, identification information extraction element 111 is by the identification information that extracts the session promoter in the pending conversation request.

At this, said conversation request include but not limited to following each:

1) based on the voice or the data communication of the mobile communications network of 3GPP, LTE, WIMAX, GSM etc., like voice incoming call, short message;

2) based on the computer network communication of TCP/IP, udp protocol, like instant communication message etc.

At this, below said session promoter's identification information includes but not limited at least each:

1) session promoter's call number;

2) session promoter's title;

3) session promoter's ID;

4) session promoter's IP address information, Mac address information.

In an example; Portable terminal answers Event triggered to receive pending conversation request in real time, and for example, portable terminal is based on the GSM mobile radio communication; Through the terminaling exchange that it belonged to; Receive the call request that the session promoter sends in real time, wherein, comprise this session promoter's call number, the information such as initiation time of this call request in this call request; Identification information extraction element 111 reads this call request, from wherein extracting this session promoter's call number.

In another example; Portable terminal is according to the communication protocol of making an appointment; Like communication protocols such as http, https; Receive the session promoter in real time through the pending instant communication message of subscriber equipment, wherein, comprise the content of this instant communication message and this session promoter's identification information etc. in this instant communication message to its transmission; Identification information extraction element 111 reads this instant communication message, from wherein extracting this session promoter's identification information.Wherein, said subscriber equipment includes but not limited to any electronic product that can carry out man-machine interaction through keyboard, remote controller, touch pad or voice-operated device with the user, for example computer, smart mobile phone, PDA, game machine or IPTV etc.

The mode that those skilled in the art will be understood that above-mentioned session promoter's identification information and/or extract session promoter's identification information is merely for example; Other session promoters' existing or that possibly occur from now on the identification information and/or the mode of identification information of extracting the session promoter are as applicable to the present invention; Also should be included in the protection range of the present invention, and be contained in this with way of reference.

Then, the session promoter's that first deriving means 112 extracts according to identification information extraction element 111 identification information, mutual through with the network equipment obtains said session promoter's relevant information.

At this, said session promoter's relevant information include but not limited to following each:

1) session promoter's identity attribute; Wherein, said identity attribute includes but not limited to work unit under session promoter's the occupation, session promoter, session promoter's social relationships, for example session promoter's good friend, session promoter's colleague, session promoter's relatives etc.

2) session promoter's historical session record; Wherein, Said historical session record includes but not limited to: at the fixed time in the section from session promoter's historical session request conductively-closed total degree, from the frequency of session promoter's historical session request conductively-closed; Wherein, said shielding can be automatic cut-out communication, automatic fitration conversation request etc.; It is write down and is added up the previous conversation history of session promoter by system; Can give ID of this session promoter and set up a feature database, in the historical record preservation and this feature database with session promoter in all previous conversation procedure for it.

3) to the processing mode of session promoter initiation session; Promptly predetermined to processing mode from this session promoter's conversation request.

Those skilled in the art will be understood that above-mentioned session promoter's relevant information is merely for example; Other session promoters' existing or that possibly occur from now on relevant information is as applicable to the present invention; Also should be included in the protection range of the present invention, and be contained in this with way of reference.

At this, said through the mode with the relevant information of obtaining the session promoter alternately of the network equipment include but not limited to following each:

1) first deriving means 112 is initiated query requests to the network equipment, wherein comprises session promoter's identification information; And accept from the Query Result of this network equipment, comprising this session promoter's relevant information in response to this query requests.

In an example, first deriving means 112 sends query requests through predetermined communication mode to the network equipment, and wherein, this query requests comprises session promoter's identification information; For example, can this query requests be encapsulated as the http request message, and,, be sent to the network equipment like http, https communication protocol through the corresponding communication agreement; The network equipment receives and resolves this request message through real-time listening ground mode, to obtain this query requests; Then, according to the session promoter's who comprises in this query requests identification information, for example session promoter's call number is carried out matching inquiry in network data base, to obtain the relevant information with the corresponding session promoter of this call number; Wherein, include but not limited to session promoter's identification information and its corresponding session promoter's relevant information in the said network data base, it comprises relational database, Key-Value storage system, file system etc.; Subsequently, the network equipment feeds back to this mobile device with this session promoter's relevant information; First deriving means 112 obtains this session promoter's relevant information through real-time listening ground mode.

2) first deriving means 112 is inquired about in the local contact library of said mobile device according to said session promoter's identification information, to obtain said session promoter's relevant information; When in said local contact library, not inquiring said session promoter's relevant information, initiate query requests to the said network equipment, wherein comprise said session promoter's identification information; Reception is from the Query Result of the said network equipment in response to said query requests, comprising said session promoter's relevant information; These contents will detail in following embodiment; Wherein, local contact library includes but not limited to communications of Mobile Terminals record, e-mail contacts tabulation or is exclusively used in the database etc. of storing contact information.

3) first deriving means 112 sends query requests to the local contact library and the said network equipment of said portable terminal, wherein comprises said session promoter's identification information; In local contact library, inquire said session promoter's relevant information, stop query requests to said network equipment transmission at said portable terminal; In local contact library, do not inquire said session promoter's relevant information, receive from the Query Result of the said network equipment, comprising said session promoter's relevant information in response to said query requests at said portable terminal; These contents will detail in following embodiment.

Those skilled in the art will be understood that the above-mentioned mode of obtaining session promoter's relevant information is merely for example; The mode of other existing or relevant informations of obtaining the session promoter that possibly occur from now on is as applicable to the present invention; Also should be included in the protection range of the present invention, and be contained in this with way of reference.

Subsequently, the session promoter's that processing unit 113 obtains according to first deriving means 112 relevant information is handled conversation request accordingly.

At this, the said mode that said conversation request is handled accordingly comprise following at least each:

1) shields said conversation request; Wherein, the mode of said shielding comprises following any mode:

A) no call prompting message;

B) cut off conversation request automatically;

C) automatic fitration conversation request;

2) display reminding information; Wherein, said information include but not limited to work unit under contact person occupation, the session promoter, with the relation of mobile phone users etc.

Those skilled in the art will be understood that above-mentioned processing mode is merely for example, and other processing modes existing or that possibly occur from now on also should be included in the protection range of the present invention, and be contained in this with way of reference as applicable to the present invention.

At this, the said situation of conversation request being handled according to session promoter's relevant information include but not limited to following each:

1) according to session promoter's relevant information,, conversation request is handled accordingly based on the predetermined process rule;

2) processing mode that has comprised in the relevant information according to the session promoter is handled conversation request.

At this, said mode of conversation request being carried out handled based on the predetermined process rule include but not limited to following each:

When 1) work unit etc. is arranged in masked list under session promoter's relevant information illustrates session promoter's occupation, session promoter, then shield conversation request from this session promoter; At this; Comprise the session promoter's of predetermined needs shielding occupation, affiliated work unit etc. in the said masked list; For example; The predetermined occupation that needs shielding session promoter: intermediary's sale, insurance sales etc., the predetermined affiliated work unit that needs shielding session promoter: intermediary company, insurance company etc.;

2) when session promoter's relevant information session promoter occupation is shown, when affiliated work unit is arranged in the prompting tabulation, then to user's display reminding information; At this, said information includes but not limited to session promoter's identification information, session promoter's relevant information etc., and to be used for the user according to these informations, this conversation request is answered or read to decision whether;

4) when session promoter's relevant information illustrates the historical session request conductively-closed frequency from the session promoter and surpasses predetermined frequency threshold value, then shield this conversation request;

5) when session promoter's relevant information illustrates from session promoter's historical session request that the conductively-closed total degree is above the pre-determined number threshold value in the section at the fixed time, then shield this conversation request.

In an example; When conversation request was call request, it was certain express company that session promoter's relevant information illustrates the affiliated work unit of session promoter, and then processing unit 113 is according to work unit under this session promoter; In the prompting tabulation, inquire about; Confirm that work unit " certain express company " is arranged in this prompting tabulation, then through mobile terminal screen with the form of prompt window to user's display reminding information, for example " certain employee of express company incoming call "; Carry out jingle bell according to general calling Request Processing mode simultaneously and remind, whether the user can answer this call request according to this information decision.

Preferably, when the relevant information of not obtaining the session promoter, promptly conversation request is strange conversation request, then can show informations such as " conversation request are strange incoming call " to the user through mobile terminal screen.

Those skilled in the art will be understood that the above-mentioned mode that conversation request is carried out handled is merely for example; Other existing or modes that conversation request is carried out handled that possibly occur from now on are as applicable to the present invention; Also should be included in the protection range of the present invention, and be contained in this with way of reference.

Preferably, be to work continuously between identification information extraction element 111, first deriving means 112 and the processing unit 113.Particularly, identification information extraction element 111 is constantly by the identification information that extracts the session promoter in the pending conversation request; First deriving means 112 is also constantly according to said session promoter's identification information, and mutual through with the network equipment obtains said session promoter's relevant information; Processing unit 113 also constantly according to said session promoter's relevant information, is handled said conversation request accordingly.At this; It will be understood by those skilled in the art that " continuing " be meant each device constantly carry out above-mentioned session promoter's identification information extraction, session promoter relevant information obtain and to the processing of conversation request; Until satisfying predetermined stoppage condition, for example identification information extraction element 111 stops the extraction to session promoter's identification information in a long time.

Fig. 2 illustrates the Request Processing schematic representation of apparatus in portable terminal in accordance with a preferred embodiment of the present invention.Wherein, Request Processing device 1 comprises identification information extraction element 211, first deriving means 212 and processing unit 213, and wherein, first deriving means 212 comprises second acquisition unit 2121, first transmitting element 2122 and first receiving element 2123; The network equipment 2 comprises the 3rd receiving system 221, the 3rd deriving means 222 and the 4th dispensing device 223.

At this; The performed function of identification information extraction element 211 in the device of Request Processing shown in Fig. 21 and processing unit 213 and operation and front are identical with reference to the content of performed function of the identification information extraction element in the described Request Processing device 1 of Fig. 1 111 and processing unit 113 and operation; For for simplicity; It is contained in this with way of reference, does not give unnecessary details and do not do.

Particularly, at first, second acquisition unit 2121 is inquired about in the local contact library of said mobile device, to obtain said session promoter's relevant information according to the session promoter's of identification information extraction element 211 extractions identification information; Wherein, at this, said local contact library is arranged in local mobile terminal, and it includes but not limited to the contact person's that this locality prestores identification information, like contact person's call number, contact person's title, ID etc., and pairing contact associated information.

When the corresponding contact associated information of identification information that in this this locality contact library, do not inquire with the session promoter; Promptly do not inquire session promoter's relevant information; First transmitting element 2122 is initiated query requests to the network equipment 2, wherein comprises said session promoter's identification information; For example, can it be encapsulated as a request message,, and,, be sent to the network equipment like http, https communication protocol through the corresponding communication agreement like the http request message; The 3rd receiving system 221 of the network equipment 2 for example receives and resolves this request message through real-time listening ground mode, to obtain the query requests from this portable terminal, wherein comprises said session promoter's identification information.

Then, the session promoter's that the 3rd deriving means 222 in the network equipment 2 receives according to the 3rd receiving system 221 identification information carries out matching inquiry, to obtain said session promoter's relevant information in network data base; For example,, in network data base, carry out matching inquiry, to obtain the relevant information with the corresponding session promoter of this ID according to session promoter's ID; Wherein, include but not limited to session promoter's identification information and its corresponding session promoter's relevant information in the said network data base, it comprises relational database, Key-Value storage system or file system etc.

Subsequently, the 4th dispensing device 223 sends the Query Result in response to this query requests to portable terminal, the session promoter's who obtains comprising the 3rd deriving means 222 relevant information; First receiving element 2123 of Request Processing device 1 receives from the Query Result of the network equipment 2 in response to this query requests in real time, the session promoter's who obtains comprising the 3rd deriving means 222 relevant information.

Those skilled in the art will be understood that the mode of the above-mentioned relevant information of in local contact library, obtaining the session promoter and/or send the mode of query requests and/or the mode and/or the mode of sending the mode of Query Result and/or receiving Query Result that receive the mode of query requests and/or in network data base, obtain session promoter's relevant information are merely for example; The mode of other existing or relevant informations of in local contact library, obtaining the session promoter that possibly occur from now on and/or send the mode of query requests and/or mode and/or the mode of sending the mode of Query Result and/or receiving Query Result of relevant information that receive the mode of query requests and/or in network data base, obtain the session promoter as applicable to the present invention; Also should be included in the protection range of the present invention, and be contained in this with way of reference.

Fig. 3 illustrates the Request Processing schematic representation of apparatus in portable terminal according to another preferred embodiment of the present invention.Wherein, Request Processing device 1 comprises identification information extraction element 311, first deriving means 312 and processing unit 313, and wherein, first deriving means 312 comprises second transmitting element 3121 and the 3rd transmitting element 3122; The network equipment 2 comprises the 3rd receiving system 321, the 3rd deriving means 322 and the 4th dispensing device 323.

At this; The performed function of the 3rd receiving system 321 in identification information extraction element 311 in the device of Request Processing shown in Fig. 31 and processing unit 313, the network equipment 2, the 3rd deriving means 322 and the 4th dispensing device 323 and operation and front are identical with reference to the content of performed function of the 3rd receiving system 221 in the identification information extraction element 211 in the described Request Processing device 1 of Fig. 2 and processing unit 213, the network equipment 2, the 3rd deriving means 222 and the 4th dispensing device 223 and operation; For for simplicity; It is contained in this with way of reference, does not give unnecessary details and do not do.

Particularly, second transmitting element 3121 sends query requests to the local contact library and the said network equipment 2 of portable terminal simultaneously, wherein comprises said session promoter's identification information; For example, second transmitting element 3121 is sent to query requests in the local contact library through the communication mode of arranging, and wherein, this query requests comprises said session promoter's identification information; At this; The communication mode of said agreement comprises through the internal communication protocol using such as the network equipment of media such as bus; Said internal communication protocol using includes but not limited to be present in the various forms communication in the computer, for example: the communication protocol in the OOP between the object; Message transmission protocol in the operating system between distinct program or the computer disparate modules; When this this locality contact library is sent query requests, second transmitting element 3121 sends query requests through like communication protocols such as http, https to the network equipment 2, and wherein, this query requests comprises said session promoter's identification information.

Because the inquiry velocity in local contact library is far above the inquiry velocity in the network equipment; So when inquiring this session promoter's relevant information in the local contact library of Request Processing equipment 1 at portable terminal, then the 3rd transmitting element 3122 sends to the network equipment 2 through predetermined communication protocol and stops query requests; The network equipment 2 receives and resolves this and stops query requests, thereby terminates in the operation of inquiry session promoter's relevant information in the network data base.

Those skilled in the art will be understood that the mode of above-mentioned transmission query requests and/or the mode that transmission stops query requests being merely for example; The mode that the mode of other transmission query requests existing or that possibly occur from now on and/or transmission stop query requests is as applicable to the present invention; Also should be included in the protection range of the present invention, and be contained in this with way of reference.

Preferably, first deriving means 412 also comprises second receiving element 4122, and is as shown in Figure 4.Wherein, In local contact library, do not inquire said session promoter's relevant information at portable terminal; Second receiving element 4122 receives from the Query Result of the said network equipment 2 in response to said query requests, comprising said session promoter's relevant information.

At this; The performed function of the 3rd receiving system 421 in identification information extraction element 411, second transmitting element 4121 and processing unit 413, the network equipment 2 in the device of Request Processing shown in Fig. 41, the 3rd deriving means 422 and the 4th dispensing device 423 and operation and front are identical with reference to the content of performed function of the 3rd receiving system 321 in the identification information extraction element in the described Request Processing device 1 of Fig. 3 311, second transmitting element 3121 and processing unit 313, the network equipment 2, the 3rd deriving means 322 and the 4th dispensing device 323 and operation; For for simplicity; It is contained in this with way of reference, does not give unnecessary details and do not do.

Particularly, second transmitting element 4121 sends query requests to the local contact library and the said network equipment 2 of portable terminal simultaneously; Because the inquiry velocity in local contact library is far above the inquiry velocity in the network equipment; So when the relevant information that in the local contact library of portable terminal, does not inquire the session promoter; Then the query manipulation in the network equipment 2 is still carried out; The network equipment 2 sends it to mobile device after obtaining conversation request people's relevant information; Second receiving element 4122 receives from the Query Result of the network equipment 2 in response to this query requests, comprising this session promoter's relevant information.

Those skilled in the art will be understood that the mode of the above-mentioned promoter's of accepting session relevant information is merely for example; The mode of other existing or promoters' that accept session that possibly occur from now on relevant information is as applicable to the present invention; Also should be included in the protection range of the present invention, and be contained in this with way of reference.

(with reference to Fig. 2) in another preferred embodiment, Request Processing device 1 also comprises the updating device (not shown); Wherein, the session promoter's that updating device obtains according to first deriving means 212 relevant information is upgraded local contact library.

Particularly, the session promoter's that updating device will obtain at first deriving means 212 relevant information is written in this this locality contact library, should this locality contact library to upgrade; Set up as yet if detect this this locality contact library, then initialization should this locality contact library in advance, and the relevant information with this session promoter is written in this this locality contact library then.For example; Updating device inserts a relevant information data record that comprises this session promoter according to the session promoter's who obtains at first deriving means 212 relevant information " name: Li Ming-occupation: insurance sales-ownership work unit: Pingan Insurance " in local contact library.

The mode that those skilled in the art will be understood that above-mentioned foundation or upgrade local contact library is merely for example; Other foundation existing or that possibly occur from now on or the mode of upgrading local contact library are as applicable to the present invention; Also should be included in the protection range of the present invention, and be contained in this with way of reference at this.

(with reference to Fig. 2) in a further advantageous embodiment, the network equipment 2 also comprise the generating apparatus (not shown) and the second updating device (not shown).

Wherein, the 3rd receiving system 211 receptions of the network equipment 2 wherein comprise said session promoter's identification information from the query requests of said portable terminal; Then, the 3rd deriving means 212 carries out matching inquiry according to said session promoter's identification information in network data base, to obtain said session promoter's relevant information; The 4th dispensing device 223 sends the Query Result in response to said query requests to said portable terminal, comprising said session promoter's relevant information; Generating apparatus generates the incidence relation between said a plurality of session promoter according to a plurality of session promoters' relevant information; Second updating device upgrades said network data base according to the incidence relation that generating apparatus generates.

Particularly; Generating apparatus is analyzed the data message of the relevant information that is stored in these a plurality of session promoters in the network data base; Confirm to exist between these a plurality of session promoters directly and indirect relation, and then generate the incidence relation between these a plurality of session promoters.

In an example; Generating apparatus reads session promoter A and the relevant information of B in the network data base, to obtain " relation of A and C: good friend ", " relation of A and B: good friend "; And irrelevant record between B and the C; Can confirm that B and C are the good friend with A all, thereby this generating apparatus can be according to the relation information between A, B and the C three, to generate " incidence relation between B and the C: the good friend of good friend A "; Thereby when C was mobile phone users, when C receives from the conversation request of session promoter B, but display reminding information was " conversation request is from the good friend of good friend A ".

Subsequently, the incidence relation that second updating device generates according to generating apparatus, the more network data base in the new network device 2.For example, " incidence relation between B and the C: the good friend of good friend A " that second updating device generates according to generating apparatus, one of the insertion in network data base comprises the data record of " incidence relation between B and the C: the good friend of good friend A ".

Those skilled in the art will be understood that the mode of the incidence relation between a plurality of session promoters of above-mentioned generation and/or the mode of renewal network data base are merely for example; The mode of the incidence relation between other a plurality of session promoters of generation existing or that possibly occur from now on and/or the mode of upgrading network data base are as applicable to the present invention; Also should be included in the protection range of the present invention, and be contained in this with way of reference at this.

Fig. 5 illustrates the flow chart of the conversation request processing method in portable terminal according to a further aspect of the present invention.

As shown in Figure 5, this process comprises step S501, step S502 and step S503.

At first, in step S501, Request Processing device 1 is by the identification information that extracts the session promoter in the pending conversation request.

At this, said conversation request include but not limited to following each:

1) session promoter's call number;

2) session promoter's title;

3) session promoter's ID;

4) session promoter's IP address information, Mac address information.

In an example; Portable terminal answers Event triggered to receive pending conversation request in real time, and for example, portable terminal is based on the GSM mobile radio communication; Through the terminaling exchange that it belonged to; Receive the call request that the session promoter sends in real time, wherein, comprise this session promoter's call number, the information such as initiation time of this call request in this call request; In step S501, Request Processing device 1 reads this call request, from wherein extracting this session promoter's call number.

In another example; Portable terminal is according to the communication protocol of making an appointment; Like communication protocols such as http, https; Receive the session promoter in real time through the pending instant communication message of subscriber equipment, wherein, comprise the content of this instant communication message and this session promoter's identification information etc. in this instant communication message to its transmission; In step S501, Request Processing device 1 reads this instant communication message, from wherein extracting this session promoter's identification information.Wherein, said subscriber equipment includes but not limited to any electronic product that can carry out man-machine interaction through keyboard, remote controller, touch pad or voice-operated device with the user, for example computer, smart mobile phone, PDA, game machine or IPTV etc.

Then, in step S502, Request Processing device 1 is according to its session promoter's who in step S501, extracts identification information, and mutual through with the network equipment obtains said session promoter's relevant information.

1) in step S502, Request Processing device 1 is initiated query requests to the network equipment, wherein comprises session promoter's identification information; And accept from the Query Result of this network equipment, comprising this session promoter's relevant information in response to this query requests.

In an example, in step S502, Request Processing device 1 sends query requests through predetermined communication mode to the network equipment, and wherein, this query requests comprises session promoter's identification information; For example, can this query requests be encapsulated as the http request message, and,, be sent to the network equipment like http, https communication protocol through the corresponding communication agreement; The network equipment receives and resolves this request message through real-time listening ground mode, to obtain this query requests; Then, according to the session promoter's who comprises in this query requests identification information, for example session promoter's call number is carried out matching inquiry in network data base, to obtain the relevant information with the corresponding session promoter of this call number; Wherein, include but not limited to session promoter's identification information and its corresponding session promoter's relevant information in the said network data base, it comprises relational database, Key-Value storage system, file system etc.; Subsequently, the network equipment feeds back to this mobile device with this session promoter's relevant information; In step S502, Request Processing device 1 obtains this session promoter's relevant information through real-time listening ground mode.

2) in step S502, Request Processing device 1 is inquired about in the local contact library of said mobile device according to said session promoter's identification information, to obtain said session promoter's relevant information; When in said local contact library, not inquiring said session promoter's relevant information, initiate query requests to the said network equipment, wherein comprise said session promoter's identification information; Reception is from the Query Result of the said network equipment in response to said query requests, comprising said session promoter's relevant information; These contents will detail in following embodiment; Wherein, local contact library includes but not limited to communications of Mobile Terminals record, e-mail contacts tabulation or is exclusively used in the database etc. of storing contact information.

3) in step S502, Request Processing device 1 sends query requests to the local contact library and the said network equipment of said portable terminal, wherein comprises said session promoter's identification information; In local contact library, inquire said session promoter's relevant information, stop query requests to said network equipment transmission at said portable terminal; In local contact library, do not inquire said session promoter's relevant information, receive from the Query Result of the said network equipment, comprising said session promoter's relevant information in response to said query requests at said portable terminal; These contents will detail in following embodiment.

Subsequently, in step S503, Request Processing device 1 is handled conversation request according to its session promoter's who in step S502, obtains relevant information accordingly.

A) no call prompting message;

B) cut off conversation request automatically;

C) automatic fitration conversation request;

In an example, when conversation request was call request, it was certain express company that session promoter's relevant information illustrates the affiliated work unit of session promoter; Then in step S503; Request Processing device 1 is inquired about in the prompting tabulation according to work unit under this session promoter, confirms that work unit " certain express company " is arranged in this prompting tabulation; Then through mobile terminal screen with the form of prompt window to user's display reminding information; For example " certain employee of express company incoming call " carried out jingle bell according to general calling Request Processing mode simultaneously and reminded, and whether the user can answer this call request according to this information decision.

Preferably, Request Processing device 1 is to work continuously in step S501, step S502 and step S503.Particularly, in step S501, Request Processing device 1 is constantly by the identification information that extracts the session promoter in the pending conversation request; In step S502, Request Processing device 1 is also constantly according to said session promoter's identification information, and mutual through with the network equipment obtains said session promoter's relevant information; In step S503, Request Processing device 1 also constantly according to said session promoter's relevant information, is handled said conversation request accordingly.At this; It will be understood by those skilled in the art that " continuing " be meant Request Processing device 1 in each step, constantly carry out the extraction of above-mentioned session promoter's identification information, session promoter relevant information obtain and to the processing of conversation request; Until satisfying predetermined stoppage condition, for example Request Processing device 1 stops the extraction to session promoter's identification information in a long time.

Fig. 6 illustrates the flow chart of the conversation request processing method in portable terminal in accordance with a preferred embodiment of the present invention.Wherein, this process comprises step S601, step S6021, step S6022, step S6023, step S603, step S604, step S605 and step S606.

At this; Described Request Processing device 1 content of performed function and operation in step S501 and step S503 is identical with reference to Fig. 5 performed function and operation and front in step S601 and step S603 for the device of Request Processing shown in Fig. 61; For for simplicity; It is contained in this with way of reference, does not give unnecessary details and do not do.

Particularly, at first, in step 6021, Request Processing device 1 is inquired about in the local contact library of said mobile device according to its session promoter's who in step S601, extracts identification information, to obtain said session promoter's relevant information; Wherein, at this, said local contact library is arranged in local mobile terminal, and it includes but not limited to the contact person's that this locality prestores identification information, like contact person's call number, contact person's title, ID etc., and pairing contact associated information.

When the corresponding contact associated information of identification information that in this this locality contact library, do not inquire with the session promoter; Promptly do not inquire session promoter's relevant information; In step 6022; Request Processing device 1 is initiated query requests to the network equipment 2, wherein comprises said session promoter's identification information; For example, can it be encapsulated as a request message,, and,, be sent to the network equipment like http, https communication protocol through the corresponding communication agreement like the http request message; In step 604, the network equipment 2 for example receives and resolves this request message through real-time listening ground mode, to obtain the query requests from this portable terminal, wherein comprises said session promoter's identification information.

Then, in step 605, the network equipment 2 carries out matching inquiry according to its session promoter's who in step S604, receives identification information in network data base, to obtain said session promoter's relevant information; For example,, in network data base, carry out matching inquiry, to obtain the relevant information with the corresponding session promoter of this ID according to session promoter's ID; Wherein, include but not limited to session promoter's identification information and its corresponding session promoter's relevant information in the said network data base, it comprises relational database, Key-Value storage system or file system etc.

Subsequently, in step 606, the network equipment 2 sends the Query Result in response to this query requests to portable terminal, comprising its session promoter's who in step S605, obtains relevant information; In step 6023, Request Processing device 1 receives from the Query Result of the network equipment 2 in response to this query requests in real time, the session promoter's who in step S605, obtains comprising the network equipment 2 relevant information.

Fig. 7 illustrates the flow chart according to the conversation request processing method in portable terminal of another preferred embodiment of the present invention.Wherein, this process comprises step S701, step S7021, step S7022 and step S703.

At this; Described Request Processing device 1 content of performed function and operation in step S601 and step S603 is identical with reference to Fig. 6 performed function and operation and front in step S701 and step S703 for the device of Request Processing shown in Fig. 71; For for simplicity; It is contained in this with way of reference, does not give unnecessary details and do not do.

Particularly, in step 7021, Request Processing device 1 sends query requests to the local contact library and the said network equipment 2 of portable terminal simultaneously, wherein comprises said session promoter's identification information; For example, in step 7021, Request Processing device 1 is sent to query requests in the local contact library through the communication mode of arranging, and wherein, this query requests comprises said session promoter's identification information; At this; The communication mode of said agreement comprises through the internal communication protocol using such as the network equipment of media such as bus; Said internal communication protocol using includes but not limited to be present in the various forms communication in the computer, for example: the communication protocol in the OOP between the object; Message transmission protocol in the operating system between distinct program or the computer disparate modules; In step 7021; When this this locality contact library is sent query requests, Request Processing device 1 sends query requests through like communication protocols such as http, https to the network equipment 2; Wherein, this query requests comprises said session promoter's identification information.

Because the inquiry velocity in local contact library is far above the inquiry velocity in the network equipment; So when inquiring this session promoter's relevant information in the local contact library of Request Processing equipment 1 at portable terminal; Then in step 7022, Request Processing device 1 sends to the network equipment 2 through predetermined communication protocol and stops query requests; The network equipment 2 receives and resolves this and stops query requests, thereby terminates in the operation of inquiry session promoter's relevant information in the network data base.

Preferably; As shown in Figure 8; Wherein, in local contact library, do not inquire said session promoter's relevant information, in step S8022 at portable terminal; Request Processing device 1 receives from the Query Result of the said network equipment 2 in response to said query requests, comprising said session promoter's relevant information.

At this, the device of Request Processing shown in Fig. 81 is identical in the content of performed function of step S701, step S7021 and step S703 and operation with reference to the described Request Processing device 1 of Fig. 7 in the performed function of step S801, step S8021 and step S803 and operation and front; The network equipment shown in Fig. 82 is identical in the content of performed function of step S604, step S605 and step S606 and operation with reference to the described network equipment 2 of Fig. 6 in the performed function of step S804, step S805 and step S806 and operation and front; For for simplicity; It is contained in this with way of reference, does not give unnecessary details and do not do.

Particularly, in step S8021, Request Processing device 1 sends query requests to the local contact library and the said network equipment 2 of portable terminal simultaneously; Because the inquiry velocity in local contact library is far above the inquiry velocity in the network equipment; So when the relevant information that in the local contact library of portable terminal, does not inquire the session promoter; Then the query manipulation in the network equipment 2 is still carried out; The network equipment 2 sends it to mobile device after obtaining conversation request people's relevant information; In step S8022, Request Processing device 1 receives from the Query Result of the network equipment 2 in response to this query requests, comprising this session promoter's relevant information.

(with reference to Fig. 6) in another preferred embodiment, this process also comprises step S607 (not shown); Wherein, in step S607, Request Processing device 1 upgrades local contact library according to its session promoter's who obtains relevant information.

Particularly, in step S607, Request Processing device 1 will be written in this this locality contact library in the session promoter's of its acquisition relevant information, should this locality contact library to upgrade; Set up as yet if detect this this locality contact library, then initialization should this locality contact library in advance, and the relevant information with this session promoter is written in this this locality contact library then.For example; In step S607; Request Processing device 1 inserts a relevant information data record that comprises this session promoter according to the session promoter's of its acquisition relevant information " name: Li Ming-occupation: insurance sales-ownership work unit: Pingan Insurance " in local contact library.

(with reference to Fig. 6) in a further advantageous embodiment, this process also comprises step S608 (not shown) and step S609 (not shown).

Wherein, the network equipment 2 receives the query requests from said portable terminal in step S604, wherein comprises said session promoter's identification information; Then, the network equipment 2 according to said session promoter's identification information, carries out matching inquiry in network data base in step S605, to obtain said session promoter's relevant information; The network equipment 2 sends the Query Result in response to said query requests to said portable terminal in step S605, comprising said session promoter's relevant information; In step S608, the network equipment 2 generates the incidence relation between said a plurality of session promoter according to a plurality of session promoters' relevant information; In step S609, the network equipment 2 upgrades said network data base according to its incidence relation that in step S608, generates.

Particularly; In step S608; 2 pairs of the network equipments are stored in the data message of these a plurality of session promoters' in the network data base relevant information and analyze; Confirm to exist between these a plurality of session promoters directly and indirect relation, and then generate the incidence relation between these a plurality of session promoters.

In an example, in step S608, the network equipment 2 reads session promoter A and the relevant information of B in the network data base; To obtain " relation of A and C: good friend "; " relation of A and B: good friend ", and irrelevant record between B and the C can confirm that B and C are the good friend with A all; Thereby the network equipment 2 can be according to the relation information between A, B and the C three, to generate " incidence relation between B and the C: the good friend of good friend A "; Thereby when C was mobile phone users, when C receives from the conversation request of session promoter B, but display reminding information was " conversation request is from the good friend of good friend A ".

Subsequently, in step S609, the network equipment 2 is according to its incidence relation that in step S608, generates, more the network data base in the new network device 2.For example; In step S609; The network equipment 2 is according to its " incidence relation between B and the C: the good friend of good friend A " that in step S608, generates, and one of the insertion in network data base comprises the data record of " incidence relation between B and the C: the good friend of good friend A ".

It should be noted that the present invention can be implemented, and for example, can adopt application-specific integrated circuit (ASIC) (ASIC) or any other similar hardware device to realize in the assembly of software and/or software and hardware.In one embodiment, software program of the present invention can be carried out to realize step mentioned above or function through processor.Likewise, software program of the present invention (comprising relevant data structure) can be stored in the computer readable recording medium storing program for performing, for example, and RAM memory, magnetic or CD-ROM driver or floppy disc and similar devices.In addition, steps more of the present invention or function can adopt hardware to realize, for example, thereby as cooperate the circuit of carrying out each step or function with processor.

To those skilled in the art, obviously the invention is not restricted to the details of above-mentioned example embodiment, and under the situation that does not deviate from spirit of the present invention or essential characteristic, can realize the present invention with other concrete form.Therefore; No matter from which point; All should regard embodiment as exemplary; And be nonrestrictive, scope of the present invention is limited accompanying claims rather than above-mentioned explanation, therefore is intended to the implication of the equivalents that drops on claim and all changes in the scope are included in the present invention.Should any Reference numeral in the claim be regarded as limit related claim.In addition, obviously other unit or step do not got rid of in " comprising " speech, and odd number is not got rid of plural number.A plurality of unit of stating in the device claim or device also can be realized through software or hardware by a unit or device.The first, the second word such as grade is used for representing title, and does not represent any specific order.

Claims

1. method that in portable terminal, is used to handle conversation request, this method may further comprise the steps:

2. method according to claim 1, wherein, said step b comprises:

-according to said session promoter's identification information, in the local contact library of said mobile device, inquire about, to obtain said session promoter's relevant information;

-when in said local contact library, not inquiring said session promoter's relevant information, initiate query requests to the said network equipment, wherein comprise said session promoter's identification information;

-receive from the Query Result of the said network equipment, comprising said session promoter's relevant information in response to said query requests.

3. method according to claim 1, wherein, said step b comprises:

-send query requests to the local contact library and the said network equipment of said portable terminal, wherein comprise said session promoter's identification information;

-in local contact library, inquire said session promoter's relevant information at said portable terminal, stop query requests to said network equipment transmission;

Wherein, said step b also comprises:

-in local contact library, do not inquire said session promoter's relevant information at said portable terminal, receive from the Query Result of the said network equipment, comprising said session promoter's relevant information in response to said query requests.

4. according to each described method of claim 1 to 3, wherein, said session promoter's relevant information comprise following at least each:

-session promoter's identity attribute;

-session promoter's historical session record;

-to the processing mode of session promoter initiation session.

5. according to each described method of claim 1 to 4, wherein, the mode that said conversation request is handled accordingly comprise following at least each:

-shield said conversation request;

-display reminding information.

6. according to each described method of claim 2 to 5, wherein, this method also comprises:

-according to said session promoter's relevant information, upgrade said local contact library.

7. in the network equipment, assist the method that is used to handle conversation request for one kind, this method may further comprise the steps:

8. method according to claim 7, wherein, this method also comprises:

-according to said a plurality of session promoters' relevant information, form the incidence relation between said a plurality of session promoter;

-according to said incidence relation, upgrade said network data base.

9. device that is used for the processing conversation request of portable terminal, this device comprises:

10. device according to claim 9, wherein, said first deriving means comprises:

Second acquisition unit is used for the identification information according to said session promoter, in the local contact library of said mobile device, inquires about, to obtain said session promoter's relevant information;

First transmitting element is used for when when said local contact library does not inquire said session promoter's relevant information, initiates query requests to the said network equipment, wherein comprises said session promoter's identification information;

First receiving element is used to receive from the Query Result of the said network equipment in response to said query requests, comprising said session promoter's relevant information.

11. device according to claim 9, wherein, said first deriving means comprises:

Second transmitting element is used for sending query requests to the local contact library and the said network equipment of said portable terminal, wherein comprises said session promoter's identification information;

The 3rd transmitting element is used for when the relevant information that inquires said session promoter in the local contact library of said portable terminal, sends to the said network equipment to stop query requests;

Wherein, said first deriving means comprises:

Second receiving element; Be used for when the relevant information that does not inquire said session promoter in the local contact library of said portable terminal; Reception is from the Query Result of the said network equipment in response to said query requests, comprising said session promoter's relevant information.

12. according to each described device of claim 9 to 11, wherein, said session promoter's relevant information comprise following at least each:

-session promoter's identity attribute;

-session promoter's historical session record;

-to the processing mode of session promoter initiation session.

13. according to each described device of claim 9 to 12, wherein, the mode that said conversation request is handled accordingly comprise following at least each:

-shield said conversation request;

-display reminding information.

14. according to each described device of claim 9 to 13, wherein, this device also comprises:

First updating device is used for the relevant information according to said session promoter, upgrades said local contact library.

15. a network equipment that is used for the auxiliary processing conversation request, this equipment comprises:

16. equipment according to claim 15, wherein, this equipment also comprises:

Generating apparatus is used for the relevant information according to said a plurality of session promoters, generates the incidence relation between said a plurality of session promoter;

Second updating device is used for upgrading said network data base according to said incidence relation.