CN102609475B - Content of microblog monitoring method and Monitoring systems - Google Patents

Content of microblog monitoring method and Monitoring systems Download PDF

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CN102609475B
CN102609475B CN201210016864.3A CN201210016864A CN102609475B CN 102609475 B CN102609475 B CN 102609475B CN 201210016864 A CN201210016864 A CN 201210016864A CN 102609475 B CN102609475 B CN 102609475B
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microblogging
microblog
content
keyword
classification
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CN102609475A (en
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韦海强
林静
卢会春
沈丽倩
唐浩
叶小卫
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China Telecom Corp Ltd
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China Telecom Corp Ltd
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Abstract

The present invention discloses a kind of content of microblog monitoring method and content of microblog Monitoring systems. The method comprises: first retrieved microblogging website according to keyword; Then, the microblogging gathered is carried out classification process and grading process; Finally, generate monitoring information according to the rank of described microblogging, and monitoring information is sent to reception terminal. Adopt the present invention content of microblog to be monitored quickly and easily, be conducive to relevant departments to carry out microblogging information effectively following the tracks of and management in time.

Description

Content of microblog monitoring method and Monitoring systems
Technical field
The present invention relates to field, internet, particularly relate to a kind of content of microblog monitoring method and content of microblog Monitoring systems.
Background technology
Microblogging has attracted rapidly a large number of users with its short and small unique charm fast, has caused the tide of microblogging discussion. Comparing with other information propagation patterns, microblogging has its distinctive feature. First, it can be issued and propagation information more quickly. Due to the restriction of number of words, the content that microblogging is issued is short and pithy, and the text of word more than 100 is equivalent to two or three note, and a lot of energy need not be spent as writing blog to go design, and content generates rapidly. 2nd, microblogging can allow anyone or order group to read, replys, forward, it is achieved that many N levels many, multipair are propagated by one. 3rd, the communication effect of microblogging is more remarkable. Short and pithy information, when arriving audient's aspect, can not expend the too many time and go to understand, and the simple and easy of content makes it more easily be accepted. 4th, microblogging has the characteristic that real-time interactive is propagated. Currently, a lot of information is all first published from the very first time microblogging.
Have the features such as splittability, initiative, instantaneity due to microblogging, more and more netizens gladly carrys out obtaining information by this kind of channel, expresses viewpoint and propagating thought. The circulation way of microblogging and influence power are sharply increasing. Based on the function special type of microblogging, also derive the special type the distinctive behavioural characteristic of microblog users and content, form the travel path of two kinds of forms. But, microblogging is a handle double-edged sword. It had both facilitated the propagation of information, also increased frequency and the destructive force of crisis outburst simultaneously.
Microblogging is monitored correlation technique and has been studied by the present inventor, it has been found that the existing technology relevant with microblogging is all be partial to the aspect such as equipment of published method and browsing terminal, lacks the technology that the active supervision for content processes with supervise. Owing to lacking the method for real-time for microblogging, there is the very first time of accident or sensitive event, it is possible to produce mislead the negative speech of broad masses. And the above-mentioned technology relevant with microblogging mechanism of Shi Ge government and enterprises can not monitor content of microblog in time.
Summary of the invention
The present inventor finds to be lacked by microblogging in above-mentioned prior art the problems such as Real-Time Monitoring, and therefore proposes a kind of new technical scheme for this problem.
It is an object of the present invention to provide a kind of content of microblog monitoring method, for enabling user monitor microblogging timely and accurately.
According to the first aspect of the invention, it provides a kind of content of microblog monitoring method. First, according to keyword, microblogging website is retrieved, to gather the microblogging comprising described keyword. Then, the microblogging gathered is carried out classification process and grading process. Wherein, classification process is that described microblogging is classified by the classification of the keyword comprised according to microblogging. Grading process is the significance index calculating microblogging, and draws the rank of microblogging according to described significance index and level threshold. Finally, generate monitoring information according to the rank of microblogging, and monitoring information is sent to the reception terminal corresponding to the classification of microblogging.
Preferably, being retrieved microblogging website is adopt vertical search technology or the api interface by microblogging website to retrieve. This retrieval can periodically carry out, and can by the content of microblog that gathers stored in information database.
Preferably, after microblogging website is retrieved, also can comprise the microblogging to gathering and resolve, and by analysis result stored in described information database. This analysis result can comprise content of microblog, publisher, forwarding number, comment number and issuing time.
Preferably, this content of microblog monitoring method also can comprise the focus vocabulary in the microblogging that record gathers, using the keyword retrieved as next time.
Preferably, this grading process can comprise: utilizes index to extract described analysis result from information database; By the analysis result of described content of microblog being calculated the significance index of described microblogging; Described significance index and described level threshold are compared, to draw the grading result of described microblogging.
Preferably, this content of microblog monitoring method also can comprise the feedback result to described reception terminal and carries out statistical study.
The invention also discloses a kind of content of microblog Monitoring systems. This system can comprise retrieval unit, classification processing unit, grading processing unit and monitoring information unit. Wherein, retrieval unit for microblogging website being retrieved according to keyword, to gather the microblogging comprising described keyword. Described microblogging is classified by classification processing unit for the classification of the keyword comprised according to microblogging. Grading processing unit is for calculating the significance index of microblogging, and draws the rank of described microblogging according to described significance index and level threshold. Monitoring information unit is used for the rank according to microblogging and generates monitoring information, and described monitoring information is sent to the reception terminal corresponding to the classification of described microblogging.
Preferably, retrieval unit adopts vertical search technology or the api interface by microblogging website to retrieve. The retrieval carried out microblogging website periodically carries out, and can by the content of microblog that gathers stored in information database.
Preferably, content of microblog Monitoring systems also can comprise resolution unit. This resolution unit can be used for the microblogging to gathering and resolves, and by analysis result stored in described information database. This analysis result can comprise content of microblog, publisher, forwarding number, comment number and issuing time.
Preferably, processing unit of grading can utilize index to extract described analysis result from information database. Then, this analysis result is calculated the significance index drawing microblogging, and described significance index and described level threshold are compared, thus draw the grading result of described microblogging.
Preferably, content of microblog Monitoring systems also can comprise statistical analysis unit. This statistical analysis unit can be used for feedback result is carried out statistical study.
Preferably, retrieval unit also can be used for the focus vocabulary recorded in the microblogging gathered, using the keyword retrieved as next time.
An advantage of the present invention is, adopts the technical scheme of the present invention, it is possible to convenient ground obtains relevant information from microblogging, and the microblogging information obtained carries out classification process and grading process. Thus the rank according to microblogging generates monitoring information, and this monitoring information is sent to and receives terminal accordingly. Adopt the present invention content of microblog can be carried out Real-Time Monitoring, be conducive to relevant departments to carry out microblogging information effectively following the tracks of and management in time.
By the detailed description of the exemplary embodiment of the present invention, the further feature of the present invention and advantage thereof being become clear referring to accompanying drawing.
Accompanying drawing explanation
Form specification sheets a part drawings describe embodiments of the invention, and together with the description for explaining the principle of the present invention.
With reference to accompanying drawing, according to detailed description below, it is possible to clearly understand the present invention,
Wherein:
Fig. 1 is the schema of the content of microblog monitoring method of one embodiment of the present of invention;
Fig. 2 is the schema of the content of microblog monitoring method of an alternative embodiment of the invention;
Fig. 3 is the structural representation of the content of microblog Monitoring systems of one embodiment of the present of invention;
Fig. 4 is the structural representation of the content of microblog Monitoring systems of an alternative embodiment of the invention.
Embodiment
The various exemplary embodiment of the present invention is described in detail now with reference to accompanying drawing. It should be noted that: unless specifically stated otherwise, otherwise positioned opposite, the numerical expression of the parts set forth in these embodiments and step and numerical value do not limit the scope of the invention.
Simultaneously, it should be appreciated that for convenience of description, the size of each part shown in accompanying drawing is not draw according to the proportionlity of reality.
It is explanation property to the description only actually of at least one exemplary embodiment below, never as to any restriction of the present invention and application or use.
Detailed discussion may not be done, but in the appropriate case, described technology, method and equipment should be regarded as authorizing a part for specification sheets for the known technology of person of ordinary skill in the relevant, method and equipment.
In all examples with discussing shown here, any concrete value should be interpreted as being only exemplary, instead of as restriction. Therefore, other example of exemplary embodiment can have different values.
It should be noted that: similar label and letter accompanying drawing below represents similar item, therefore, once a certain Xiang Yi accompanying drawing is defined, then does not need it to be further discussed in accompanying drawing subsequently.
Fig. 1 shows content of microblog monitoring method according to one embodiment of present invention.
As shown in Figure 1, in step S101, according to keyword, microblogging website is retrieved.
In this step, keyword sets in advance, and can adjust as required. Such as, first multiple classification can be set, then multiple keyword is set in each category. Keyword can be such other focus vocabulary, responsive vocabulary, and can adjust as required.
In this step, it is possible to set access address and the collection rule of microblogging website in advance.Vertical search technology or the api interface by microblogging website can be utilized to retrieve.
The setting of above-mentioned collection rule can comprise following content:
The first, clear and definite acquisition mode. Namely it is clearly adopt vertical search technology to carry out gathering or being gathered by the API mode of microblogging website.
Two, the specifying information clearly gathered. Such as, select content of microblog, forward number, evaluate one of the content such as number, issuing time or multinomial gather.
Three, the cycle clearly gathered. Such as, gathered once every 10 minutes or gathered once every 1 hour.
In step s 102, the microblogging gathered is carried out classification process and grading process.
Carrying out in classification process, according to the classification of the keyword that microblogging comprises, microblogging can classified, to draw the classification result of this microblogging. Keyword for classifying can be identical with the keyword for retrieving, it is possible to different.
When microblogging being carried out grading and processes, it is possible to calculate the significance index of this microblogging, and this significance index and level threshold are compared, to draw the rank result of this microblogging. Can the number of degree of establishment according to actual needs, and adjust the judgment threshold of rank.
In step s 103, generate the monitoring information of microblogging and send.
In this step, it is possible to generate monitoring information according to the rank of microblogging. Such as, for high level microblogging, red early warning information can be generated. Then, according to the classification of microblogging, this red early warning information is sent to the reception terminal corresponding with its classification. Such as, if microblogging belongs to traffic classification, the monitoring information of this microblogging can be sent to the reception terminal of traffic department and/or the mobile phone of related personnel.
It should be noted that, the reception terminal corresponding with the classification of microblogging is not limited to one. When with microblogging classification to when should have multiple reception terminal, it is possible to this monitoring information is sent to multiple reception terminal.
Adopt the technical scheme of the present invention, it is possible to convenient ground obtains relevant information from microblogging, and the microblogging information obtained is carried out classification process and grading process. Thus the rank according to microblogging generates monitoring information, and this monitoring information is sent to and receives terminal accordingly. Adopt the present invention content of microblog can be carried out Real-Time Monitoring, be conducive to relevant departments to carry out microblogging information effectively following the tracks of and management in time.
Fig. 2 shows the content of microblog monitoring method according to an alternative embodiment of the invention.
As shown in Figure 2, in step s 201, according to keyword, microblogging website is retrieved, thus gather the microblogging comprising this keyword.
For different reception terminals, the keyword for retrieving can be first divided into some big classes, each big class is provided with multiple keyword. Such as, for the reception terminal of government organs, it is possible to be divided into multiple classifications such as health, environmental sanitation, fire-fighting, public security, municipal administration, traffic. Wherein, in traffic classification, multiple keywords such as " derailing ", " collision ", " knocking into the back ", " wiping is hit ", " motor-car ", " automobile " can be set.
In the present embodiment, set except search key except in advance, also by automatically recording the focus vocabulary of microblogging, as search key afterwards.
When retrieving, vertical search technology can be adopted or the api interface that provided by microblogging website periodically obtains content of microblog. Specific microblogging website can be configured station address and collection rule. The information extracting rule of each microblogging website can configure respectively.
Above-mentioned vertical search technology is the professional search engine for certain industry, is segmentation and the extension of search engine, and the data that directed point field extracts needs are recorded in information database after processing with some form again.
The api interface of above-mentioned microblogging website is the interface issued voluntarily according to each microblogging website, carries out more accurate information acquisition, and the information collected also is that point field record is in information database.
In step S202, it is possible to the microblogging retrieved is resolved, and by analysis result stored in information database.
The result resolved can comprise publisher, forwards number, comment on the information such as number and issuing time. It should be noted that, the project resolved is not limited to foregoing, can increase or reduce parsing project as required.
It should be noted that, both can select only to be stored in information database by the analysis result of this microblogging, it is also possible to select the content of microblog that gathers and analysis result all stored in information database.
In step S203, the content resolved is carried out classification process and grading process.
Can first utilize index to extract analysis result from information database, carry out classification process and grading process afterwards.
In classification processes, according to the classification of the keyword that microblogging comprises, microblogging can be classified.
Such as, when retrieving, by keyword " derailing ", the microblogging that name is called " motor-car Wenzhou section derail event ", due to " derailing " one word belong to traffic classification, can be therefore traffic class by the category setting of this microblogging. Like this, in subsequent step, monitoring information can be sent to the reception terminal corresponding to traffic classification.
When microblogging comprises multiple keyword, when the plurality of keyword belongs to different classifications, can be multiple classification by the category setting of this microblogging, or be set as comprising a maximum classification of keyword. " Wenzhou motor-car derailing thing " microblogging such as, contain " derailing ", " motor-car ", " traffic accident " three keywords, wherein " derailing ", " motor-car " two keywords " traffic " classify under, " safety " keyword is under " fire-fighting " classifies, therefore this " Wenzhou motor-car derailing thing " class definition can be " traffic " class, or the classification of this microblogging is set to " fire-fighting " and " traffic " class.
In the inventive solutions, it is possible to multiple rank is set, such as, " high-level ", " middle rank " and " low level " three ranks can be set. The significance index distinguished by calculating microblogging of rank, and significance index and level threshold are compared and obtains.
The analysis result that can calculate microblogging is to obtain significance index. Such as, calculate by following formula:
Vi=(Count1(i)× 60%+Count2(i)× 40%)
Wherein, ViFor the importance value of every bar microblogging, the more big expression of numerical value is more important, and priority is more high. Count1(i)For the forwarding number of microblogging information, Count2(i)For the comment number of microblogging information.
It should be noted that, the significance index in the present invention is not limited by forward number and comment on number and calculates, it is possible to adopt other analysis result and calculation formula to calculate.
Wherein, " high-level " can represent the concerned degree height of microblogging, and negative comment is many, and hazardness may be big, it is necessary to emergent management. " middle rank " can represent that the concerned degree of microblogging is higher, it is possible to outburst negative report, it is necessary to guide. " low level " can represent that the participant of microblogging is few, it is necessary to pays close attention to. The threshold value of high, normal, basic three ranks can be respectively 30000,15000 and 5000.
In the present embodiment, the forwarding number of the microblogging of " the motor-car Wenzhou section derailing event " by name retrieved is 56000, and comment number is 11000, is 37000 through calculating its significance index.Therefore, this microblogging belongs to high-level.
Can selection of land, when the keyword for retrieving appears at the specific position of microblogging, the rank of this microblogging can be promoted. Such as, when term " derailing " appears in the title of microblogging or the keyword sequence of microblogging self, can directly the rank of this microblogging be set to high-level, or the rank of this microblogging is promoted one-level.
In step S204, generate monitoring information according to classification results and grading result and send.
Note form and/or work order can be adopted to distribute form monitoring information is sent to reception terminal. Such as, for high level microblogging, the monitoring information comprising early warning content can be distributed, by note and work order, the mobile phone that two kinds of modes are sent to the reception terminal of relevant departments, leader and working personnel. For other microblogging of middle rank, distribute, by work order, the mobile phone that monitoring information is sent to the leader of relevant departments by mode, and distribute mode by work order and short message mode is sent to the mobile phone of working personnel of this department. For the microblogging of low level, distribute mode by work order and short message mode is sent to the mobile phone of working personnel of this department, and do not distribute the mobile phone to this department head.
The transmission mode of above-mentioned monitoring information is exemplary, is not limited to upper type to the transmission of monitoring information, it is possible to adopt other modes to send according to actual needs.
After this step completes, also can comprise the step that the feedback information to terminal carries out statistical study. The work that this feedback information can comprise relevant departments completes information and verified information.
Specifically, receive relevant departments complete information after, to another receive terminal send field verification instruction. Such as, the situation of handling of task is carried out field verification by notice retrieval department, and receives field verification feedback information. Afterwards, work is completed information and verified information carries out statistical study.
By this statistic analysis result, it is possible to the operation of objective reality ground reflection content of microblog monitoring index system team and problem present situation, for managerial decision provides effective auxiliary means.
The invention also discloses a kind of content of microblog Monitoring systems. Fig. 3 shows content of microblog Monitoring systems according to one embodiment of present invention.
As shown in Figure 3, content of microblog Monitoring systems can comprise retrieval unit 31, classification processing unit 32, grading processing unit 33 and monitoring information unit 34.
Wherein, microblogging website can be retrieved by retrieval unit 31 according to keyword, thus gathers the microblogging comprising this keyword. Retrieval unit 31 can adopt vertical search technology or the api interface by microblogging website to retrieve. This retrieval can be periodically carry out such that it is able to obtains content of microblog in time.
The microblogging that retrieval unit 31 gathers can be classified and grading process by classification processing unit 32 and grading processing unit 33. Wherein, microblogging can be classified by processing unit 32 of classifying according to the classification of the keyword comprised in microblogging. Grading processing unit can calculate the significance index of the microblogging gathered, and then this significance index and the level threshold set in advance is judged, thus draws the rank of this microblogging. In one embodiment, this significance index can calculate according to the forwarding number of microblogging and comment number.
Monitoring information unit 34 can generate monitoring information according to the rank of microblogging. Then, this monitoring information is sent to the corresponding reception terminal of the classification result with microblogging.This reception terminal is not limited to one. Transmission mode can be that work order distributes mode and/or short message mode, can be sent to the mobile phone of the leader of relevant departments and/or the mobile phone of working personnel as required.
Fig. 4 is content of microblog Monitoring systems in accordance with another embodiment of the present invention. As shown in Figure 4, content of microblog Monitoring systems can comprise retrieval unit 41, resolution unit 45, information database 46, classification processing unit 42, grading processing unit 43, monitoring information unit 44 and statistical analysis unit 47.
Within the system, retrieval unit 41, classification processing unit 42, grading processing unit 43 and monitoring information unit 44 can with the retrieval unit 31 in a upper embodiment, classification processing unit 32, grading processing unit 33 identical with monitoring information unit 34. It is to have set up resolution unit 45, database 46 and statistical analysis unit 47 with the difference of a upper embodiment.
Wherein, the microblogging gathered can be resolved by resolution unit 45, and by analysis result stored in information database 46. Information database 46 is not limited to storing and resolving result, also can store the content of microblog that retrieval unit 41 gathers. Above-mentioned analysis result can include but not limited to publisher, forwards number, comment on the content such as number and issuing time. Analysis result can be extracted according to index from information database 46, process for classification processing unit 42 and grading processing unit 43. After monitoring information is sent to reception terminal by monitoring information unit 44, feedback result can be carried out statistical study by statistical analysis unit 47. Specifically, receive relevant departments complete information after, terminal can be received by statistical analysis unit 47 and send existing field verification instruction. Such as, the situation of handling of task is carried out field verification by notice retrieval department, and receives field verification feedback information. Afterwards, work is completed information and verified information carries out statistical study.
Content of microblog monitoring method and the Monitoring systems of the present invention is adopted at least to have the following advantages:
The first, compared with traditional internet hunt service, in search content of microblog, speed is faster, and purpose is definitely.
Two, owing to the present invention adopts vertical search technology, the search of microblogging website is had real-time, searches for comprehensive feature.
Three, compared with prior art, practicality is stronger for the technical scheme of the present invention. Government and enterprises user can freely customize multiple monitoring task by internet according to the demand of oneself easily in systems in which, and required microblogging is carried out tracking monitor. System can real-time collecting is met consumers' demand from microblogging automatically microblogging, and be pushed to user terminal and carry out Treatment Analysis. And after accident or public relations crisis occur, the Real-Time Monitoring of system can make user's very first time obtain microblogging. Supervision department can make a response in time and process, to guide public opinion to move towards, avoids a large amount of rumour occur.
Although being described in detail by some specific embodiments of the present invention by example, but the technician of this area is it is to be understood that above example is only to be described, instead of in order to limit the scope of the invention. The technician of this area is it is to be understood that can without departing from the scope and spirit of the present invention, modify to above embodiment. The scope of the present invention is limited by claims.

Claims (6)

1. a content of microblog monitoring method, it is characterised in that, comprising:
By the api interface of microblogging website, periodically according to keyword, microblogging website is retrieved, to gather the microblogging comprising described keyword;
The microblogging gathered is resolved, and by analysis result stored in, in information database, described analysis result comprises content of microblog, publisher, forwarding number, comment number and issuing time;
The microblogging gathered is carried out classification process and grading process, wherein,
Described microblogging is classified by the classification that described classification process is the keyword comprised according to microblogging;
Described grading process comprises: utilize index to extract described analysis result from information database; By the forwarding number in the analysis result of described content of microblog and comment number are calculated, obtain the significance index of microblogging, and described significance index and level threshold are compared, draw the rank of microblogging;
Rank according to described microblogging generates monitoring information, and described monitoring information is sent to the reception terminal corresponding to the classification of described microblogging.
2. the method for claim 1, it is characterised in that, described method also comprises the focus vocabulary in the microblogging that record gathers, using the keyword retrieved as next time.
3. the method for claim 1, it is characterised in that, described method also comprises the feedback result to described reception terminal and carries out statistical study.
4. a content of microblog Monitoring systems, it is characterised in that, comprising:
Retrieval unit, for by the api interface of microblogging website, periodically retrieving microblogging website according to keyword, to gather the microblogging comprising described keyword; Resolution unit, described resolution unit is for resolving the microblogging gathered, and by analysis result stored in information database, described analysis result comprises content of microblog, publisher, forwarding number, comment number and issuing time;
Classification processing unit, described microblogging is classified by the classification for the keyword comprised according to microblogging;
Grading processing unit, for utilizing index to extract described analysis result from described information database, forwarding number in described analysis result and comment number are calculated the significance index of microblogging, and described significance index and level threshold are compared, draw the rank of described microblogging;
Monitoring information unit, generates monitoring information for the rank according to microblogging, and described monitoring information is sent to the reception terminal corresponding to the classification of described microblogging.
5. system as claimed in claim 4, it is characterised in that, described content of microblog Monitoring systems also comprises statistical analysis unit, for feedback result is carried out statistical study.
6. system as claimed in claim 4, it is characterised in that, the focus vocabulary in the microblogging that described retrieval unit also gathers for recording, using the keyword retrieved as next time.
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