CN102609475A - Method for monitoring content of microblog and monitoring system - Google Patents
Method for monitoring content of microblog and monitoring system Download PDFInfo
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- CN102609475A CN102609475A CN2012100168643A CN201210016864A CN102609475A CN 102609475 A CN102609475 A CN 102609475A CN 2012100168643 A CN2012100168643 A CN 2012100168643A CN 201210016864 A CN201210016864 A CN 201210016864A CN 102609475 A CN102609475 A CN 102609475A
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Abstract
The invention discloses a method for monitoring content of microblog and a microblog content monitoring system. The method includes retrieving a microblog website according to keywords; then classifying and rating the acquired microblog; and finally generating monitoring information according to the grade of the microblog and transmitting the monitoring information to a receiving terminal. By the aid of the method and the microblog content monitoring system, the content of the microblog can be quickly and conveniently monitored, and effective tracking and timely management of information of the microblog by relevant department are facilitated.
Description
Technical field
The present invention relates to internet arena, relate in particular to a kind of microblogging content monitoring method and microblogging content monitoring system.
Background technology
Microblogging has attracted a large number of users rapidly with its short and small unique charm fast, has caused the tide of microblogging discussion.Compare with other information propagation patterns, microblogging has its distinctive feature.At first, it can be issued and diffuse information more quickly.Because the restriction of number of words, the content of microblogging issue is short and pithy, and the text of word more than 100 is equivalent to two or three note, need not spend a lot of energy to go design as writing blog, and content generates rapidly.The second, microblogging can allow anyone or order crowd to read, reply, transmit, and has realized that the N level of one-to-many, multi-to-multi is propagated.The 3rd, the communication effect of microblogging is more remarkable.Dapper information can not expend the too many time and go to understand when arriving audient's aspect, and the simple and easy of content accepted it more easily.The 4th, microblogging has the characteristic that real-time interactive is propagated.Current, a lot of information all from the microblogging the very first time be published earlier.
Because microblogging has characteristics such as fissionability, initiative, instantaneity, increasing netizen is willing to obtain information, express viewpoint and propagate thought through this channel.The circulation way of microblogging and influence power are in rapid increase.Based on the special type of the function of microblogging, also derived the special type of distinctive behavioural characteristic of microblogging user and content, form the travel path of two kinds of forms.But microblogging is a handle double-edged sword.It had both made things convenient for the propagation of information, had also strengthened the frequency and the destructive power of crisis outburst simultaneously.
Inventor of the present invention studies microblogging monitoring correlation technique, finds that the existing technology relevant with microblogging all is to be partial to the aspects such as equipment of published method and browsing terminal, lacks to the active supervision of content and the technology of follow-up tracking processing.Since lack method of real-time to microblogging, in the very first time that accident or sensitive event occur, the broad masses' that might mislead negative speech.And the above-mentioned technology relevant with microblogging can not make each mechanism of government and enterprises in time monitor the microblogging content.
Summary of the invention
Inventor of the present invention finds in the above-mentioned prior art microblogging lacked problems such as monitoring in real time, and therefore is directed against this problem and has proposed a kind of new technical scheme.
An object of the present invention is to provide a kind of microblogging content monitoring method, be used to make the user can monitor microblogging timely and accurately.
According to a first aspect of the invention, a kind of microblogging content monitoring method is provided.At first, the microblogging website is retrieved, comprised the microblogging of said keyword with collection according to keyword.Then, the microblogging of being gathered being carried out classification processing handles with grading.Wherein, classification processing is that the classification of the keyword that comprises according to microblogging is classified to said microblogging.It is the significance index that calculates microblogging that grading is handled, and draws the rank of microblogging according to said significance index and level threshold.At last, generate monitoring information, and monitoring information is sent to and the corresponding receiving terminal of the classification of microblogging according to the rank of microblogging.
Preferably, the microblogging website being retrieved is to adopt the vertical search technology or retrieve through the api interface of microblogging website.This retrieval can periodically be carried out, and can the microblogging content of being gathered be deposited in the information database.
Preferably, after the microblogging website is retrieved, also can comprise the microblogging of being gathered is resolved, and deposit analysis result in said information database.This analysis result can comprise microblogging content, publisher, forwarding number, comment number and issuing time.
Preferably, this microblogging content monitoring method also can comprise the focus vocabulary in the microblogging that record gathers, with the keyword as retrieval next time.
Preferably, this grading is handled and can be comprised: utilize index from information database, to extract said analysis result; Calculate the significance index of said microblogging through analysis result to said microblogging content; Said significance index and said level threshold are compared, to draw the grading result of said microblogging.
Preferably, this microblogging content monitoring method also can comprise the feedback result of said receiving terminal is carried out statistical study.
The invention also discloses a kind of microblogging content monitoring system.This system can comprise retrieval unit, classification processing unit, grading processing unit and monitoring information unit.Wherein, retrieval unit is used for according to keyword the microblogging website being retrieved, and comprises the microblogging of said keyword with collection.The classification of the keyword that the classification processing unit is used for comprising according to microblogging is classified to said microblogging.The grading processing unit is used to calculate the significance index of microblogging, and draws the rank of said microblogging according to said significance index and level threshold.The monitoring information unit is used for generating monitoring information according to the rank of microblogging, and said monitoring information is sent to and the corresponding receiving terminal of the classification of said microblogging.
Preferably, retrieval unit adopts the vertical search technology or retrieves through the api interface of microblogging website.The retrieval that the microblogging website is carried out is periodically to carry out, and can the microblogging content of being gathered be deposited in the information database.
Preferably, microblogging content monitoring system also can comprise resolution unit.This resolution unit can be used for the microblogging of being gathered is resolved, and deposits analysis result in said information database.This analysis result can comprise microblogging content, publisher, forwarding number, comment number and issuing time.
Preferably, grading processing unit index capable of using extracts said analysis result from information database.Then, this analysis result is calculated drawing the significance index of microblogging, and said significance index and said level threshold are compared, thereby draw the grading result of said microblogging.
Preferably, microblogging content monitoring system also can comprise statistical analysis unit.This statistical analysis unit can be used for feedback result is carried out statistical study.
Preferably, retrieval unit also can be used for writing down the focus vocabulary in the microblogging of being gathered, with the keyword as retrieval next time.
An advantage of the present invention is, adopts technical scheme of the present invention, can obtain relevant information from microblogging easily, and the microblogging information of being obtained is carried out classification processing handle with grading.Thereby the rank according to microblogging generates monitoring information, and this monitoring information is sent to corresponding receiving terminal.Adopt the present invention to monitor in real time, help relevant departments microblogging information is effectively followed the tracks of and management in time the microblogging content.
With reference to the detailed description of accompanying drawing to exemplary embodiment of the present invention, it is clear that further feature of the present invention and advantage thereof will become through following.
Description of drawings
The accompanying drawing that constitutes the part of instructions has been described embodiments of the invention, and is used to explain principle of the present invention together with the description.
With reference to accompanying drawing, according to following detailed, can be expressly understood the present invention more,
Wherein:
Fig. 1 is the process flow diagram of the microblogging content monitoring method of one embodiment of the present of invention;
Fig. 2 is the process flow diagram of the microblogging content monitoring method of an alternative embodiment of the invention;
Fig. 3 is the structural representation of the microblogging content monitoring system of one embodiment of the present of invention;
Fig. 4 is the structural representation of the microblogging content monitoring system of an alternative embodiment of the invention.
Embodiment
To describe various exemplary embodiment of the present invention in detail with reference to accompanying drawing now.It should be noted that: only if specify in addition, otherwise the positioned opposite of parts of in these embodiment, setting forth and step, numeral expression formula and numerical value do not limit the scope of the invention.
Simultaneously, should be understood that the size of the various piece shown in the accompanying drawing is not to draw according to the proportionate relationship of reality for the ease of describing.
Below be illustrative to the description only actually of at least one exemplary embodiment, never as any restriction to the present invention and application or use.
Possibly not go through for the known technology of association area those of ordinary skill, method and apparatus, but under suitable situation, said technology, method and apparatus should be regarded as a part of authorizing instructions.
In shown here and all examples of discussing, it only is exemplary that any occurrence should be interpreted as, rather than as restriction.Therefore, other example of exemplary embodiment can have different values.
It should be noted that: represent similar terms in similar label and the letter accompanying drawing below, therefore,, then in accompanying drawing subsequently, need further not discuss it in case defined in a certain Xiang Zaiyi accompanying drawing.
Fig. 1 shows microblogging content monitoring method according to an embodiment of the invention.
As shown in Figure 1, in step S101, the microblogging website is retrieved according to keyword.
In this step, keyword is predefined, and can adjust as required.For example, a plurality of classifications can be set at first, a plurality of keywords are set in each classification then.Keyword can be such other focus vocabulary, responsive vocabulary, and can adjust as required.
In this step, can preestablish the reference address and the collection rule of microblogging website.Can utilize vertical search technology or retrieve through the api interface of microblogging website.
The setting of above-mentioned collection rule can comprise following content:
The first, clear and definite acquisition mode.Promptly clearly be to adopt the vertical search technology to gather or gather through the API mode of microblogging website.
The second, clearly the specifying information of gathering.One or multinomial collection of for example, select the microblogging content, transmitting contents such as number, evaluation number, issuing time.
The cycle of three, clearly gathering.For example, whenever gathered once or whenever gathered once at a distance from 1 hour at a distance from 10 minutes.
In step S102, the microblogging of being gathered is carried out classification processing handle with grading.
In carrying out classification processing, can classify to microblogging according to the classification of the keyword that microblogging comprised, to draw the classification result of this microblogging.The keyword that is used to classify can be identical with the keyword that is used to retrieve, also can be different.
When microblogging being graded processing, can calculate the significance index of this microblogging, and this significance index and level threshold are compared, to draw the rank result of this microblogging.Other number of level can be set according to actual needs, and other judgment threshold of adjustment level.
In step S103, the monitoring information of generation microblogging also sends.
In this step, can generate monitoring information according to the rank of microblogging.For example, for high level microblogging, can generate red early warning information.Then, according to the classification of microblogging, this red early warning information is sent to the receiving terminal corresponding with its classification.For example, if microblogging belongs to the traffic classification, can the monitoring information of this microblogging be sent to the receiving terminal of traffic department and/or related personnel's mobile phone.
Need to prove, be not limited to one with the corresponding receiving terminal of the classification of microblogging.When with the microblogging classification to should a plurality of receiving terminal be arranged the time, can this monitoring information be sent to a plurality of receiving terminals.
Adopt technical scheme of the present invention, can obtain relevant information from microblogging easily, and the microblogging information of being obtained is carried out classification processing handle with grading.Thereby the rank according to microblogging generates monitoring information, and this monitoring information is sent to corresponding receiving terminal.Adopt the present invention to monitor in real time, help relevant departments microblogging information is effectively followed the tracks of and management in time the microblogging content.
Fig. 2 shows microblogging content monitoring method according to another embodiment of the invention.
As shown in Figure 2, in step S201, the microblogging website is retrieved, thereby gathered the microblogging that comprises this keyword according to keyword.
To the different received terminal, can be divided into some big type earlier to the keyword that is used to retrieve, be provided with a plurality of keywords in each big class.For example, to the receiving terminal of government organs, can be divided into a plurality of classifications such as health, environmental sanitation, fire-fighting, public security, municipal administration, traffic.Wherein, in the traffic classification, a plurality of keywords such as " derailing ", " collision ", " knocking into the back ", " side swipe ", " motor-car ", " automobile " can be set.
In the present embodiment, except preestablishing search key, also can be through writing down the focus vocabulary of microblogging automatically, as search key afterwards.
When retrieving, the api interface that can adopt the vertical search technology perhaps to provide through the microblogging website periodically obtains the microblogging content.Can be to specific microblogging website configuration station address and collection rule.The information extraction rule of each microblogging website can be configured respectively.
Above-mentioned vertical search technology is the professional search engine to certain industry, is the segmentation and the extension of search engine, and directed branch field extracts and records in the information database with certain form after the data that need are handled again.
The api interface of above-mentioned microblogging website is the interface of issuing voluntarily according to each microblogging website, carries out accurate more information acquisition, and the information that collects also is that the branch field record is in information database.
In step S202, can resolve the microblogging of being retrieved, and analysis result is deposited in the information database.
The result who is resolved can comprise the publisher, transmit information such as number, comment number and issuing time.Need to prove that the project of being resolved is not limited to foregoing, can increase or reduce the parsing project as required.
Need to prove, only both can select the analysis result of this microblogging is stored in the information database, also can select microblogging content and the analysis result gathered are all deposited in the information database.
In step S203, the content of being resolved is carried out classification processing handle with grading.
Can at first utilize index from information database, to extract analysis result, carry out classification processing afterwards and handle with grading.
In classification processing, can classify to microblogging according to the classification of the keyword that microblogging comprised.
For example, when retrieving name through keyword " derailing " and be called the microblogging of " motor-car Wenzhou section derailing incident ",, so can with the category setting of this microblogging the traffic class because " derailing " speech belongs to the traffic classification.Like this, in subsequent step, can monitoring information be sent to and the corresponding receiving terminal of traffic classification.
When microblogging comprises a plurality of keywords, when these a plurality of keywords belong to different classes, can be a plurality of classifications with the category setting of this microblogging, perhaps be set at and comprise a maximum classification of keyword.For example " derailing ", " motor-car ", " traffic hazard " three keywords have been comprised in " Wenzhou motor-car derailing thing " microblogging; Wherein " derailing ", " motor-car " two keywords are under " traffic " classification; " safety " keyword is under " fire-fighting " classification; Therefore can be " traffic " class with this " Wenzhou motor-car derailing thing " class definition, perhaps the classification with this microblogging be made as " fire-fighting " and " traffic " class.
In technical scheme of the present invention, a plurality of ranks can be set, for example, " high-level ", " middle rank " and " low level " three ranks can be set.Other differentiation of level can be through calculating the significance index of microblogging, and significance index and level threshold compared obtain.
The analysis result that can calculate microblogging is to obtain significance index.For example, can calculate through following formula:
V
i＝(Count
1(i)×60％+Count
2(i)×40％)
Wherein, V
iBe the importance value of every microblogging, the big more expression of numerical value is important more, and priority is high more.Count
1 (i)Be the forwarding number of microblogging information, Count
2 (i)Comment number for microblogging information.
Need to prove that the significance index among the present invention is not limited to calculate with the comment number through transmitting number, also can adopt other analysis result and computing formula to calculate.
Wherein, what " high-level " can be represented microblogging receives degree of concern high, and negative comment is many, and harmfulness maybe be big, need emergent management." middle rank " can represent that microblogging receives degree of concern higher, might break out negative information, needs channeling conduct." low level " can represent that the participant of microblogging is few, need pay close attention to.High, normal, basic three other threshold values of level can be respectively 30000,15000 and 5000.
In the present embodiment, the forwarding number of the microblogging of " the motor-car Wenzhou section derailing incident " by name retrieved is 56000, and the comment number is 11000, is 37000 through calculating its significance index.Therefore, this microblogging belongs to high-level.
Alternatively, when the keyword that is used to retrieve appears at the ad-hoc location of microblogging, can the rank of this microblogging be promoted.For example, when term " derailing " appears in the keyword sequence of title or microblogging self of microblogging, can be directly the rank of this microblogging is made as high-level, perhaps the rank with this microblogging promotes one-level.
In step S204, generate monitoring information and send according to classification results and rating result.
Can adopt note form and/or worker singly to distribute form monitoring information is sent to receiving terminal.For example, for high level microblogging, can the monitoring information that comprise the early warning content singly be distributed receiving terminal, leader and clerical worker's that dual mode is sent to relevant departments mobile phone through note and worker.For other microblogging of middle rank, can singly distribute mode through the worker monitoring information is sent to the leader's of relevant departments mobile phone, and singly distribute the mobile phone that mode and short message mode are sent to the clerical worker of this department through the worker.For low-level microblogging, can singly distribute mode and short message mode is sent to the clerical worker's of this department mobile phone through the worker, and not distribute mobile phone to this department head.
The send mode of above-mentioned monitoring information is exemplary, and the transmission of monitoring information is not limited to upper type, can adopt other modes to send according to actual needs.
After this step is accomplished, also can comprise the step of the feedback information at terminal being carried out statistical study.This feedback information can comprise the work completion information and the verified information of relevant departments.
Particularly, after receiving the completion information of relevant departments, send the field verification instruction to another receiving terminal.For example, notice retrieval department carries out field verification to the situation of handling of task, and receives the field verification feedback information.Afterwards, work completion information and verified information are carried out statistical study.
Through this statistic analysis result, can reflect the operation and the problem present situation of monitoring of microblogging content and early warning team in objective reality ground, for managerial decision provides effective aid.
The invention also discloses a kind of microblogging content monitoring system.Fig. 3 shows microblogging content monitoring system according to an embodiment of the invention.
As shown in Figure 3, microblogging content monitoring system can comprise retrieval unit 31, classification processing unit 32, grading processing unit 33 and monitoring information unit 34.
Wherein, retrieval unit 31 can be retrieved the microblogging website according to keyword, thereby gathers the microblogging that comprises this keyword.Retrieval unit 31 can adopt the vertical search technology or retrieve through the api interface of microblogging website.This retrieval can be periodically to carry out, thereby can obtain the microblogging content in time.
Monitoring information unit 34 can generate monitoring information according to the rank of microblogging.Then, this monitoring information is sent to the corresponding receiving terminal with the classification result of microblogging.This receiving terminal is not limited to one.Send mode can be that the worker singly distributes mode and/or short message mode, can be sent to the leader's of relevant departments mobile phone and/or clerical worker's mobile phone as required.
Fig. 4 is a microblogging content monitoring system in accordance with another embodiment of the present invention.As shown in Figure 4, microblogging content monitoring system can comprise retrieval unit 41, resolution unit 45, information database 46, classification processing unit 42, grading processing unit 43, monitoring information unit 44 and statistical analysis unit 47.
In this system, retrieval unit 41, classification processing unit 42, grading processing unit 43 and monitoring information unit 44 can be identical with monitoring information unit 34 with retrieval unit 31, classification processing unit 32, the grading processing unit 33 among the last embodiment.Be to have set up resolution unit 45, database 46 and statistical analysis unit 47 with the difference of a last embodiment.
Wherein, resolution unit 45 can be resolved the microblogging of being gathered, and analysis result is deposited in the information database 46.Information database 46 is not limited to the storing and resolving result, but the memory scan unit 41 microblogging content of being gathered also.Above-mentioned analysis result can include but not limited to the publisher, transmit contents such as number, comment number and issuing time.Can from information database 46, extract analysis result according to index, handle for classification processing unit 42 and grading processing unit 43.After monitoring information unit 44 was sent to receiving terminal with monitoring information, statistical analysis unit 47 can be carried out statistical study to feedback result.Particularly, after receiving the completion information of relevant departments, can send existing field verification instruction by statistical analysis unit 47 receiving terminals.For example, notice retrieval department carries out field verification to the situation of handling of task, and receives the field verification feedback information.Afterwards, work completion information and verified information are carried out statistical study.
Adopt microblogging content monitoring method of the present invention and monitoring system to have the following advantages at least:
The first, compare with traditional internet hunt service, speed is faster on search microblogging content, and purpose is clearer and more definite.
The second, because the present invention adopts vertical search technology, the search of microblogging website is had real-time, search for comprehensive characteristics.
Three, technical scheme of the present invention compared with prior art, practicality is stronger.The user of government and enterprises can freely customize a plurality of monitoring tasks easily through the demand of internet basis oneself in system, required microblogging is carried out tracking and monitoring.System can real-time collecting be met consumers' demand from microblogging automatically microblogging, and be pushed to user terminal and carry out Treatment Analysis.And after accident or public relations crisis appearance, the real-time monitoring of system can make user's very first time obtain microblogging.Supervision department can in time make a response and handle, so that guide public opinion trend, avoids occurring a large amount of rumours.
Though specific embodiments more of the present invention are specified through example, it should be appreciated by those skilled in the art that above example only is in order to describe, rather than in order to limit scope of the present invention.It should be appreciated by those skilled in the art, can under situation about not departing from the scope of the present invention with spirit, above embodiment be made amendment.Scope of the present invention is limited accompanying claims.
Claims (12)
1. a microblogging content monitoring method is characterized in that, comprising:
According to keyword the microblogging website is retrieved, comprised the microblogging of said keyword with collection;
The microblogging of being gathered is carried out classification processing handle with grading, wherein,
Said classification processing is that the classification of the keyword that comprises according to microblogging is classified to said microblogging;
It is the significance index that calculates microblogging that said grading is handled, and draws the rank of microblogging according to said significance index and level threshold;
Rank according to said microblogging generates monitoring information, and said monitoring information is sent to and the corresponding receiving terminal of the classification of said microblogging.
2. the method for claim 1; It is characterized in that; The said microblogging website is retrieved is to adopt the vertical search technology or retrieve through the api interface of microblogging website, and said retrieval is periodically to carry out, and the microblogging content of being gathered is deposited in the information database.
3. method as claimed in claim 2; It is characterized in that; After the microblogging website is retrieved; Also comprise: the microblogging to being gathered is resolved, and deposits analysis result in said information database, and said analysis result comprises microblogging content, publisher, forwarding number, comment number and issuing time.
4. the method for claim 1 is characterized in that, said method also comprises the focus vocabulary in the microblogging that record gathers, with the keyword as retrieval next time.
5. method as claimed in claim 3 is characterized in that, said grading is handled and comprised:
Utilize index from information database, to extract said analysis result;
Calculate the significance index of said microblogging through analysis result to said microblogging content;
Said significance index and said level threshold are compared, to draw the grading result of said microblogging.
6. the method for claim 1 is characterized in that, said method also comprises carries out statistical study to the feedback result of said receiving terminal.
7. a microblogging content monitoring system is characterized in that, comprising:
Retrieval unit is used for according to keyword the microblogging website being retrieved, and comprises the microblogging of said keyword with collection;
The classification processing unit, the classification of the keyword that is used for comprising according to microblogging is classified to said microblogging;
The grading processing unit is used to calculate the significance index of microblogging, and draws the rank of said microblogging according to said significance index and level threshold;
The monitoring information unit is used for generating monitoring information according to the rank of microblogging, and said monitoring information is sent to and the corresponding receiving terminal of the classification of said microblogging.
8. system as claimed in claim 7; It is characterized in that; Said retrieval unit adopts the vertical search technology or retrieves through the api interface of microblogging website, and the said retrieval that the microblogging website is carried out is periodically to carry out, and the microblogging content of being gathered is deposited in the information database.
9. system as claimed in claim 8; It is characterized in that; Said microblogging content monitoring system also comprises resolution unit; Said resolution unit is used for the microblogging of being gathered is resolved, and deposits analysis result in said information database, and said analysis result comprises microblogging content, publisher, forwarding number, comment number and issuing time.
10. system as claimed in claim 9; It is characterized in that; Said grading processing unit utilizes index from said information database, to extract said analysis result; Said analysis result is calculated drawing the significance index of microblogging, and said significance index and said level threshold are compared, to draw the grading result of said microblogging.
11. system as claimed in claim 7 is characterized in that, said microblogging content monitoring system also comprises statistical analysis unit, is used for feedback result is carried out statistical study.
12. system as claimed in claim 7 is characterized in that, said retrieval unit also is used for writing down the focus vocabulary of the microblogging of being gathered, with the keyword as retrieval next time.
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