CN102595381B - Management terminal performs the method and terminal management server of user data erasing - Google Patents
Management terminal performs the method and terminal management server of user data erasing Download PDFInfo
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- CN102595381B CN102595381B CN201210010239.8A CN201210010239A CN102595381B CN 102595381 B CN102595381 B CN 102595381B CN 201210010239 A CN201210010239 A CN 201210010239A CN 102595381 B CN102595381 B CN 102595381B
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- Prior art keywords
- user data
- terminal
- instruction
- designated terminal
- backup
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04W—WIRELESS COMMUNICATION NETWORKS
- H04W88/00—Devices specially adapted for wireless communication networks, e.g. terminals, base stations or access point devices
- H04W88/18—Service support devices; Network management devices
Abstract
The invention provides the method and terminal management server that a kind of management terminal performs remote wipe, wherein, methods described includes:Terminal management (DM) server receives the user data erasing indicator for designated terminal;DM servers send user data backup instruction to designated terminal;DM servers are waiting receive user data backup feedback result after, to the designated terminal send user data erasing instruction.After the present invention realizes the user data on erasing mobile terminal, technique effect that the user data being wiped free of can be still acquired.
Description
Technical field
The present invention relates to terminal management field, more particularly to a kind of management terminal to perform the method and terminal conduit of remote wipe
Manage server.
Background technology
Terminal management (Device Management, DM) business is the movement based on Open Mobile Alliance (OMA) DM standards
Dats services with increment, it causes operator to realize the ability for possessing and wirelessly carrying out remote management to mobile terminal.
The DM clients run in mobile terminal (such as mobile phone) carry out interaction as defined in OMA DM standards with DM servers and come
Into terminal management function;The terminal management function include equipment information management, parameter adopt match somebody with somebody, terminal software or firmware upgrade,
The function such as remote lock and remote wipe.
Mobile terminal has become the personal data management center of user, ensures that the security of its data is more and more important.
Remote lock and erasing function are to one of content of mobile terminal administration, mainly for ensureing that user data is lost in mobile terminal
Safety during mistake.Wherein, remote wipe refers to user data (including telephone directory information, short multimedia message, the schedule in mobile terminal
Arrangement and mail etc.) it is fully erased;User data is thoroughly lost after erasing, can so ensure that other people obtain nothing after mobile terminal
Method obtains or utilized the original data message of owner.In OMA DM protocol suites, it is related to lock and wipes management object
(LAWMO) description, its main description object are locking and the management method wiped.
Fig. 1 is the user data method for deleting of LAWMO descriptions in the prior art.
S101:User sends the user data erasing indicator for designated terminal to DM servers;
The operation can by user by send a telegraph operator contact staff initiate, can also by user self by log in fortune
The personal information remote management page that business provides is sought to initiate;
S102:DM servers send user data erasing order to the designated terminal;
S103:The designated terminal performs the user data erasing order, and to the DM server feedbacks user data
Wipe result.
S104:User data erasing result is notified the user by the DM servers.
The DM servers can be by above-mentioned operator contact staff or the personal information remote management page by user
Data erasing result notifies user.
Following drawback be present in the user data method for deleting of above-mentioned LAWMO descriptions:After user data is wiped free of, this is wiped free of
User data can not be acquired again.But the demand for obtaining be wiped free of user data again in reality really be present, such as:It is mobile whole
After end is lost, the mobile terminal is returned its legal reversion people by winner, and legal reversion people wishes to give the number being wiped free of for change
It is continuing with according to this.Although the user data method for deleting of existing LAWMO descriptions ensure that user data will not be by except mobile whole
Hold acquired in the other users outside legal reversion person, but its erasing mode to user data on mobile terminal shows slightly thick
Cruelly, poor user experience, therefore have further improved possibility to user data erasing mode.
The content of the invention
The present invention provide can a kind of management terminal perform the method and terminal management server of remote wipe, with solve how
After realizing that the user data on mobile terminal is wiped free of, technical problem that the user data being wiped free of can be still acquired.
In order to solve the above technical problems, the invention provides a kind of method that management terminal performs user data erasing, institute
The method of stating comprises the following steps:
Terminal management (DM) server receives the user data erasing indicator for designated terminal;
The DM servers send user data backup instruction to the designated terminal;
The DM servers are waiting receive user data backup feedback result after, to the designated terminal send user data
Erasing instruction.
Further, the DM servers send user data backup to the DM clients on the designated terminal and referred to
Order;
The DM servers receive the backup user data sent from DM clients;
The DM servers send user data erasing instruction to the designated terminal.
Further, the DM servers are standby to the terminal backup component transmission user data on the designated terminal
Part instruction;
The DM servers receive the use from the webserver for storing the terminal backup component Backup Data
User data backup feedback result;
The DM servers send user data erasing instruction to the designated terminal.
Further, after the DM servers are received for the user data erasing indicator of designated terminal, to
Whether sender's inquiry of the instruction performs user data backup operation;
The DM servers receive described sender transmission confirmation perform user data backup operation message after,
User data backup instruction is sent to the designated terminal.
Further, closed if the DM servers know that the designated terminal is in when sending and instruct to the designated terminal
Machine or out of reach state, described DM server storages instruction;
If DM servers know the designated terminal by shutdown or out of reach state switch to can talking state, the DM
Server sends its store instruction to the designated terminal.
Further, after the DM servers send user data erasing instruction to the designated terminal, wait to be received next
Result is wiped from the user data of the designated terminal;
The DM servers together send the user data backup result and user data that receive erasing result to institute
State sender.
In order to solve the above technical problems, the invention provides the terminal management service that a kind of management terminal performs remote wipe
Device, the terminal management server include receiving module and sending module, wherein,
The receiving module, the user data for receiving for designated terminal wipe indicator, and to the transmission
Module sends it and has been received by the notice of the indicator;And user data backup feedback result is received, and notify the hair
Module is sent to send user data erasing instruction to the designated terminal;
The sending module, for after knowing from receiving module and having been received by user data erasing indicator, to described
Designated terminal sends user data backup instruction;And receive being sent to the designated terminal for receiving module transmission and use
Corresponding operation is performed after the notice of user data erasing instruction.
Further, the sending module, user data erasing indicator is had been received by for knowing from receiving module
Afterwards, user data backup instruction is sent to the DM clients on the designated terminal;And receive the receiving module
Corresponding operation is performed after the notice that user data erasing instruction is sent to the designated terminal sent;
The receiving module, for receiving the backup user data sent from the DM clients, and notify the hair
Module is sent to send user data erasing instruction to the designated terminal.
Further, the sending module, user data erasing indicator is had been received by for knowing from receiving module
Afterwards, user data backup instruction is sent to the terminal backup component on the designated terminal;And receive the reception
Corresponding operation is performed after the notice that user data erasing instruction is sent to the designated terminal that module is sent;
The receiving module, the use that the webserver of the terminal backup component Backup Data is sent is stored for receiving
User data backup feedback result, and notify the sending module to send user data erasing instruction to the designated terminal.
Further, the receiving module, it is additionally operable to after receiving the user data erasing indicator for designated terminal,
The sending module is notified to send the query messages for whether performing user data backup operation to the sender of the instruction;And
After the message of confirmation execution user data backup operation for receiving described sender transmission, it has been sent to the sending module
Receive the notice of the indicator;
The sending module, after the transmission query messages for receiving the receiving module transmission notify, perform corresponding
Ground operates.
Further, the terminal management server also includes instruction memory module,
The instruction memory module, for storing the instruction from sending module;
The sending module, if being additionally operable to know that the designated terminal is in pass when sending and instructing to the designated terminal
Machine or out of reach state, instruction transmission is sent to the instruction memory module by described;And know the designated terminal
By shutdown or out of reach state switch to can talking state when, from it is described instruction memory module extraction storage transmission instruct hair
Deliver to the designated terminal.
Further, the receiving module, it is additionally operable to receive the user data erasing result from the designated terminal, and
The user data is wiped into result and the user data backup result is together sent to the sending module;
The sending module, it is additionally operable to user data erasing result and user data backup from the receiving module
As a result send to described sender.
Above-mentioned technical proposal, before DM servers notice terminal performs user data erasing operation, first notify that terminal is standby
Part user data to be wiped, can to regain that the data being wiped free of provide after terminal execution user data erasing operation
Can, improve Consumer's Experience.
Brief description of the drawings
Fig. 1 is the user data method for deleting flow chart of LAWMO descriptions in the prior art;
Fig. 2 is the method that the management terminal of the present embodiment performs user data erasing;
Fig. 3 is the user data method for deleting flow chart of this first application example;
Fig. 4 is the user data method for deleting flow chart of this second application example;
Fig. 5 is that the management terminal of the present embodiment performs the terminal management server structural representation of user data erasing.
Embodiment
For the object, technical solutions and advantages of the present invention are more clearly understood, below in conjunction with accompanying drawing to the present invention
Embodiment be described in detail.It should be noted that in the case where not conflicting, in the embodiment and embodiment in the application
Feature can mutually be combined.
Fig. 2 is the method that the management terminal of the present embodiment performs user data erasing.
S201 terminal managements (DM) server receives the user data erasing indicator for designated terminal;
, can also be to the instruction after the DM servers are received for the user data erasing indicator of designated terminal
Sender inquiry whether perform user data backup operation;The DM servers can be sent really receiving described sender
After recognizing the message for performing user data backup operation, step S202 is performed;
DM servers described in S202 send user data backup instruction to the designated terminal;
The DM servers can send user data backup instruction to the DM clients on the designated terminal, also may be used
User data backup instruction is sent to the terminal backup component on the designated terminal;
DM servers described in S203 are waiting receive user data backup feedback result after, to the designated terminal send user
Data erasing instruction;
If the DM servers send user data backup instruction to the DM clients on the designated terminal, described
DM servers it is to be received arrive from DM clients send backup user data after, to the designated terminal send user data wipe
Except instruction;
If the DM servers send user data backup instruction to the terminal backup component on the designated terminal,
The DM servers are to be received to arrive the user data from the webserver for storing the terminal backup component backed-up data
After backup feedback result, user data erasing instruction is sent to the designated terminal;Wherein, from the storage terminal backup group
The user data backup feedback result of the webserver of part backed-up data can be from the webserver directly to the DM
Server is sent, also can be from being forwarded by the designated terminal to the DM servers.
Above-mentioned DM servers send user data backup instruction and during user data erasing instruction to the designated terminal, can
That the designated terminal is in shutdown or not in server state can be present, now DM servers can first store the transmission and refer to
Order, wait know the designated terminal by shutdown or out of reach state switch to can talking state when, then the transmission of storage referred to
Order is sent to the designated terminal.
After the DM servers send user data erasing instruction to the designated terminal, it may wait for reception and come from the finger
Determine the user data erasing result of terminal, the user data backup result and user data that receive erasing result are together sent
To described sender, so as to sender's subsequent operation.
Result is wiped with state representation user data in being described due to existing LAWMO, in order to represent number of users
According to compatible with existing LAWMO descriptions while backup result, the existing LAWMO conditional codes described can be extended, extended
Conditional code can be as shown in table 1.
Table 1
Conditional code | Status message | State description |
1210 | Back up successfully | Refer to backup operation success |
1211 | Back up successfully, erasing failure | Backup operation success, but erasing operation fails |
1212 | Back up successfully, wipe successfully | Backup operation success, and erasing operation success |
1410 | Backup failure | Refer to backup operation failure |
1411 | Backup failure, wipe successfully | Backup operation fails, but erasing operation success |
1412 | Backup failure, erasing failure | Backup operation fails, and erasing operation fails |
According to table 1, such as when the conditional code that DM servers return to described sender is " 1212 ", sender can be by individual
People's information remote administration web page obtains the user data of backup from DM servers, can also pass through the terminal backup component of other mobile phones
The user data that backup is obtained from the webserver carries out data recovery operation.
Specifically the user data method for deleting of above-described embodiment is described further using example with two below.
Fig. 3 is the user data method for deleting flow chart of the first application example.
S301 user sends the user data erasing indicator for designated terminal to DM servers;
Whether S302DM servers perform user data backup operation to user inquiry;
The S303 users send to DM servers to be confirmed to perform user data backup operation information;
S304DM servers send the use for wipe user data to the DM clients on the designated terminal
User data backup instruction;
S305DM clients obtain the user data to be wiped, and the user data backup that this to be wiped is taken to the DM
Business device;
After S306DM servers receive the user data to be wiped, send user data erasing to the DM clients and refer to
Order;
If the DM servers are not received by the user data to be wiped within the defined time, also to the DM
Client sends user data erasing instruction;
S307DM clients return to user data erasing result to the DM servers;
User data backup result and user data erasing result are notified the user by S308DM clients.
Fig. 4 is the user data method for deleting flow chart of the second application example.
S401 user initiates the user data erasing operation for designated terminal to DM servers;
Whether S402DM servers perform user data backup operation to user inquiry;
The S403 users send to DM servers to be confirmed to perform user data backup operation information;
S404DM servers are sent for wipe user data to the terminal backup component on the designated terminal
User data backup instruction;
S405 terminal backups component obtain the user data to be wiped, by the user data backup that this to be wiped to storage its
The webserver of Backup Data;
The S406 webservers return to user data backup result to the DM servers;
DM servers described in S407 send user data erasing instruction to the DM clients;
S408DM clients return to user data erasing result to the DM servers;
User data backup result and user data erasing result are notified the user by S409DM clients.
Fig. 5 is that the management terminal of the present embodiment performs the terminal management server structural representation of remote wipe.
The terminal management server includes receiving module and sending module, wherein,
The receiving module, the user data for receiving for designated terminal wipe indicator, and to the transmission
Module sends it and has been received by the notice of the indicator;And user data backup feedback result is received, and notify the hair
Module is sent to send user data erasing instruction to the designated terminal;
The receiving module, can be after receiving for the user data erasing indicator of designated terminal, described in notice
Sending module sends the query messages for whether performing user data backup operation to the sender of the instruction;And receiving
After the message of confirmation execution user data backup operation for stating sender's transmission, send it to the sending module and have been received by this
The notice of indicator;The sending module, it can be held after the transmission query messages notice that the receiving module is sent is received
Row correspondingly operates;
The sending module, for after knowing from receiving module and having been received by user data erasing indicator, to described
Designated terminal sends user data backup instruction;And receive being sent to the designated terminal for receiving module transmission and use
Corresponding operation is performed after the notice of user data erasing instruction;
The sending module, know from receiving module have been received by user data erasing indicator after, can to positioned at
Terminal backup component on the designated terminal sends user data backup instruction, also can be to the end on the designated terminal
Backup component is held to send user data backup instruction;
The receiving module, when the sending module sends user to the terminal backup component on the designated terminal
During data backup command, for receiving the backup user data sent from the DM clients, and the sending module is notified
User data erasing instruction is sent to the designated terminal;And when the sending module is to the end on the designated terminal
When holding the transmission user data backup instruction of backup component, the network clothes of the terminal backup component Backup Data are stored for receiving
The user data backup feedback result that business device is sent, and notify the sending module to send user data to the designated terminal and wipe
Except instruction;
Above-mentioned receiving module, it may also be used for receive the user data erasing result from the designated terminal, and this is used
User data wipes result and the user data backup result is together sent to the sending module;
Sending module, receiving the erasing result of the user data from the receiving module and user data backup result
Afterwards, the user data is wiped into result and user data backup result is sent to described sender.
Because terminal management server to designated terminal sends user data backup instruction and during user data erasing instruction,
It there may be the designated terminal and be in shutdown or not in the situation of server state, can also be now the terminal management service
Device configuration-direct memory module, for storing the instruction from sending module;
The sending module, if for knowing that the designated terminal is in shutdown when sending and instructing to the designated terminal
Or out of reach state, instruction transmission is sent to the instruction memory module by described;And know the designated terminal by
Shutdown or out of reach state switch to can talking state when, from it is described instruction memory module extraction storage transmission instruct send
To the designated terminal.
One of ordinary skill in the art will appreciate that all or part of step in the above method can be instructed by program
Related hardware is completed, and described program can be stored in computer-readable recording medium, such as read-only storage, disk or CD
Deng.Alternatively, all or part of step of above-described embodiment can also be realized using one or more integrated circuits, accordingly
Ground, each module/unit in above-described embodiment can be realized in the form of hardware, can also use the shape of software function module
Formula is realized.The present invention is not restricted to the combination of the hardware and software of any particular form.
It should be noted that the present invention can also have other various embodiments, without departing substantially from of the invention spiritual and its essence
In the case of, those skilled in the art can make various corresponding changes and deformation according to the present invention, but these are corresponding
Change and deform the protection domain that should all belong to appended claims of the invention.
Claims (10)
1. a kind of method that management terminal performs user data erasing, it is characterised in that the described method comprises the following steps:
Terminal management (DM) server receives the user data erasing indicator for designated terminal;
The DM servers send user data backup instruction to the designated terminal;
The DM servers are waiting receive user data backup feedback result after, to the designated terminal send user data erasing
Instruction;
If the DM servers know that the designated terminal is in shutdown or do not serviced when sending and instruct to the designated terminal
Zone state, DM server storages transmission instruction;
If DM servers know the designated terminal by shutdown or out of reach state switch to can talking state, DM service
Device sends its store instruction to the designated terminal.
2. the method as described in claim 1, it is characterised in that methods described further comprises:
The DM servers send user data backup instruction to the DM clients on the designated terminal;
The DM servers receive the backup user data sent from DM clients;
The DM servers send user data erasing instruction to the designated terminal.
3. the method as described in claim 1, it is characterised in that
The DM servers send user data backup instruction to the terminal backup component on the designated terminal;
The DM servers receive the user data from the webserver for storing the terminal backup component backed-up data
Backup feedback result;
The DM servers send user data erasing instruction to the designated terminal.
4. the method as described in claim 1 or 2 or 3, it is characterised in that methods described further comprises:
After the DM servers are received for the user data erasing indicator of designated terminal, to the sender of the instruction
Whether inquiry performs user data backup operation;
The DM servers are after the confirmation for receiving described sender transmission performs the message of user data backup operation, to institute
State designated terminal and send user data backup instruction.
5. the method as described in claim 1, it is characterised in that methods described also includes:
After the DM servers send user data erasing instruction to the designated terminal, wait to be received coming from the designated terminal
User data erasing result;
The DM servers together send the user data backup result and user data that receive erasing result to the hair
The side of sending.
6. a kind of management terminal performs the terminal management server of remote wipe, it is characterised in that the terminal management server
Including receiving module and sending module, wherein,
The receiving module, the user data for receiving for designated terminal wipe indicator, and to the sending module
Send it and have been received by the notice of the indicator;And user data backup feedback result is received, and notify the transmission mould
Block sends user data erasing instruction to the designated terminal;
The sending module, after knowing that having been received by user data wipes indicator from receiving module, specified to described
Terminal sends user data backup instruction;And receive that the receiving module sends sends number of users to the designated terminal
Operated accordingly according to being performed after the notice of erasing instruction;
The terminal management server also includes instruction memory module,
The instruction memory module, for storing the instruction from sending module;
The sending module, if be additionally operable to the designated terminal send instruct when know the designated terminal be in shutdown or
Out of reach state, instruction transmission is sent to the instruction memory module by described;And know the designated terminal by closing
Machine or out of reach state switch to can talking state when, from it is described instruction memory module extraction storage transmission instruction send to
The designated terminal.
7. terminal management server as claimed in claim 6, it is characterised in that
The sending module, after knowing that having been received by user data wipes indicator from receiving module, to positioned at described
DM clients on designated terminal send user data backup instruction;And receive that the receiving module sends to the finger
Determine to perform corresponding operation after terminal sends the notice of user data erasing instruction;
The receiving module, for receiving the backup user data sent from the DM clients, and notify the transmission mould
Block sends user data erasing instruction to the designated terminal.
8. terminal management server as claimed in claim 6, it is characterised in that
The sending module, after knowing that having been received by user data wipes indicator from receiving module, to positioned at described
Terminal backup component on designated terminal sends user data backup instruction;And receive that the receiving module sends to institute
State after designated terminal sends the notice of user data erasing instruction and perform corresponding operation;
The receiving module, the number of users that the webserver of the terminal backup component Backup Data is sent is stored for receiving
According to backup feedback result, and the sending module is notified to send user data erasing instruction to the designated terminal.
9. the terminal management server as described in claim 6 or 7 or 8, it is characterised in that
The receiving module, it is additionally operable to after receiving the user data erasing indicator for designated terminal, notifies the transmission
Module sends the query messages for whether performing user data backup operation to the sender of the instruction;And receiving the hair
After the confirmation that the side of sending is sent performs the message of user data backup operation, send it to the sending module and have been received by the instruction
The notice of instruction;
The sending module, after the transmission query messages for receiving the receiving module transmission notify, execution is correspondingly grasped
Make.
10. terminal management server as claimed in claim 6, it is characterised in that
The receiving module, it is additionally operable to receive the user data erasing result from the designated terminal, and by the user data
Erasing result and the user data backup result are together sent to the sending module;
The sending module, it is additionally operable to user data erasing result and user data backup result from the receiving module
Send to described sender.
Priority Applications (2)
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CN201210010239.8A CN102595381B (en) | 2012-01-13 | 2012-01-13 | Management terminal performs the method and terminal management server of user data erasing |
PCT/CN2012/073782 WO2013104151A1 (en) | 2012-01-13 | 2012-04-11 | Device management server and method for executing user data erasure by management device |
Applications Claiming Priority (1)
Application Number | Priority Date | Filing Date | Title |
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CN201210010239.8A CN102595381B (en) | 2012-01-13 | 2012-01-13 | Management terminal performs the method and terminal management server of user data erasing |
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CN102595381A CN102595381A (en) | 2012-07-18 |
CN102595381B true CN102595381B (en) | 2017-11-17 |
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CN103685182A (en) * | 2012-09-14 | 2014-03-26 | 中兴通讯股份有限公司 | Method and device for processing user data |
Citations (2)
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CN101364250A (en) * | 2007-08-08 | 2009-02-11 | 深圳华为通信技术有限公司 | Copyright information processing method and device |
CN101720084A (en) * | 2009-12-18 | 2010-06-02 | 中兴通讯股份有限公司 | Method for processing terminal data, terminal and system |
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CN1602096A (en) * | 2003-09-25 | 2005-03-30 | 中兴通讯股份有限公司 | Method of backup of personal information lost in mobile terminal |
CN1602100A (en) * | 2004-10-21 | 2005-03-30 | 康健 | Method of backup of cell phone note based on STK or UTK tech |
CN101026840A (en) * | 2007-01-18 | 2007-08-29 | 华为技术有限公司 | Method for controlling user information for communication terminal and communication terminal executing control |
CN101370212A (en) * | 2008-09-22 | 2009-02-18 | 深圳华为通信技术有限公司 | Data processing method and apparatus |
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CN101364250A (en) * | 2007-08-08 | 2009-02-11 | 深圳华为通信技术有限公司 | Copyright information processing method and device |
CN101720084A (en) * | 2009-12-18 | 2010-06-02 | 中兴通讯股份有限公司 | Method for processing terminal data, terminal and system |
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