CN102567925A - Multi-function service system for catering very important person (VIP) rooms - Google Patents
Multi-function service system for catering very important person (VIP) rooms Download PDFInfo
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- CN102567925A CN102567925A CN201210005477XA CN201210005477A CN102567925A CN 102567925 A CN102567925 A CN 102567925A CN 201210005477X A CN201210005477X A CN 201210005477XA CN 201210005477 A CN201210005477 A CN 201210005477A CN 102567925 A CN102567925 A CN 102567925A
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Abstract
The invention relates to a multi-function service system for very important person (VIP) rooms, which comprises a room VIP server and a plurality of room VIP service terminals connected with the room VIP server. The room VIP server comprises a customer personal information module, a data synchronism module, a dish information module, a data analysis and mining module and an audio-video document library module. Each room VIP service terminal comprises a customer service module, a broadcast and advertisement module, an audio-video playing module and a dish displaying module. The multi-function service system for the VIP rooms has the advantages that a catering room smart VIP service platform composed of the room VIP service terminals and the room VIP server can provide accurate and intimate service and more accurate dish information for customers, therefore the service image and the quality of hotels are substantially improved.
Description
Technical field
The present invention relates to a kind of multi-functional food and drink VIP private room service system.
Background technology
At present, in the parlor in high-grade hotel of major part and restaurant, a cover television system can be arranged all, comprise TV and relevant accessory, like DVD or STB.But this cover system is merely able to play the video or the music of immobilized substance, can not be to restaurant and guest's concrete condition intelligent display and broadcast related content.And the personage that has a dinner to order in the process nearly all be to wait attendant's menu of leafing through that arrives; Order dishes on the side by the attendant; And need in the process of having a dinner the attendant the side serve thereupon or the process of having a dinner in call service person at any time, needing the call service personnel to check the meal folk prescription to cashier during checkout again can pay.All that have in this process bring great inconvenience for the personage that has a dinner more.And in this management process of food and drink field place, also because of attendant's sum, the salary cost is high do not look forward to or because of staff very little, the personage's spended time of having a dinner waits.Manual service can't tend to reach perfection, thoughtfully.How can use TV, display screen, computer, corresponding software, make the food and drink place reach the attendant and simplify most, service quality is the most perfect.All departments' account is synchronously consistent not to have leak.Making the personage that has a dinner through first video, need not to wait the attendant, can check dish voluntarily, select, order, call out various services etc. according to taste, is a big problem of being badly in need of solution at present.
Summary of the invention
The purpose of this invention is to provide a kind of multi-functional food and drink VIP private room service system, to overcome the deficiency that present prior art exists.
The objective of the invention is to realize through following technical scheme:
A kind of multi-functional food and drink VIP private room service system; Comprise private room VIP server and connected some private room VIP service terminals; Said private room VIP server comprises client's personal information module, data simultaneous module, vegetable information module, data analysis and excavation module and audio/video file library module; Client's personal information module is used to store and analyze client's personal information; Data simultaneous module and private room VIP service terminal carry out data sync; The vegetable information module is used for vegetable information is increased, deletes, changes or searches, data analysis with excavate module be used for to vegetable data and customer data analyze, add up, excavation and depth calculation, the audio/video file library module is used for storing and the management data audio/video file; Private room VIP terminal comprises customer service module, broadcasting and advertisement module, audio frequency and video playing module and vegetable display module, and the customer service module is connected with client's personal information module communication, to obtain client's personal information, carries out data processing; Broadcasting and advertisement module are communicated by letter with the audio/video file library module and are connected; Regularly to play the ad content of appointment; Broadcasting and advertisement module are play to realize broadcast subtitle simultaneously, with the speed of controls playing, subtitle position, font size, font color, broadcasting time etc.; The audio frequency and video playing module is communicated by letter with the audio/video file library module and is connected, and plays and video on-demand function to realize background music; The vegetable display module is connected with client's personal information module communication with the excavation module with vegetable information module, data analysis, comes out with the menu of the suitable Customer Information of dynamic generation and through television presentation.
Beneficial effect of the present invention is: the food and drink private room intelligence VIP service platform of being formed through private room VIP service terminal and private room VIP server can provide accurate and intimate service for the client; For the client provides vegetable information more accurately, promote the service image and the service quality in hotel greatly.
Description of drawings
According to accompanying drawing the present invention is done further explain below.
Fig. 1 is the structured flowchart of the described multi-functional food and drink VIP private room service system of the embodiment of the invention.
Among the figure:
1, private room VIP server; 11, client's personal information module; 12, data simultaneous module; 13, vegetable information module; 14, data analysis and excavation module; 15, audio/video file library module; 2, private room VIP service terminal; 21, customer service module; 22, broadcasting and advertisement module; 23, audio frequency and video playing module; 24, vegetable display module.
Embodiment
As shown in Figure 1; The described a kind of multi-functional food and drink VIP private room service system of the embodiment of the invention; Comprise private room VIP server 1 and connected some private room VIP service terminals 2; Said private room VIP server 1 comprises client's personal information module 11, data simultaneous module 12, vegetable information module 13, data analysis and excavation module 14 and audio/video file library module 15; Client's personal information module 11 is used to store and analyze client's personal information; Like birthday, taste, style of cooking preference, dieting information etc., data simultaneous module 12 is carried out data sync with private room VIP service terminal 2, and vegetable information module 13 is used for vegetable information increased, deletes, changes, searches etc.; Data analysis with excavate module 14 be used for to vegetable data and customer data analyze, add up, excavation and depth calculation, audio/video file library module 15 is used for storing and the management data audio/video file; Private room VIP terminal 2 comprises customer service module 21, broadcasting and advertisement module 22, audio frequency and video playing module 23 and vegetable display module 24; Customer service module 21 is connected with 11 communications of client's personal information module; To obtain client's personal information; Carry out data processing, carry out customizing such as birthday blessing, vegetable automatic screening, automatically picture playing, custom video broadcast etc. automatically; Broadcasting and advertisement module 22 are connected with 15 communications of audio/video file library module; Regularly to play the ad content of appointment; Broadcasting and advertisement module 22 are play to realize broadcast subtitle simultaneously, with the speed of controls playing, subtitle position, font size, font color, broadcasting time etc.; Audio frequency and video playing module 23 is connected with 15 communications of audio/video file library module, plays and video on-demand function to realize background music; 11 communications are connected vegetable display module 24 with client's personal information module with excavation module 14 with vegetable information module 13, data analysis; Come out with the menu of the suitable Customer Information of dynamic generation and through television presentation, as: the accurate service datas such as optimization menu after the historical information of ordering dishes, favorite vegetable, the eliminating dieting information etc.
When the described multi-functional food and drink VIP private room service system of the embodiment of the invention is specifically used, may further comprise the steps:
1, client comes restaurant's private room: private room VIP service terminal 2 is play special sound and video information through the data in client's personal information module 11 in the read private room VIP server 1 through audio frequency and video playing module 23, welcomes client's arrival;
2, private room VIP service terminal 2 obtains the information in the vegetable information module 13 and client's personal information module 11 in the private room VIP server 1 through network; For client shows specific menu, menu is the menu that aims at the specific consumers customization that combines and produce according to basic menu information in restaurant and client's personal information (taste hobby, dieting, history order dishes record etc.);
3, in client orders dishes process, private room VIP service terminal 2 is play background music through the audio/video file library module 15 sync tone music files of network from private room VIP server 1 through audio frequency and video playing module 23.
4, at client's point after the meal, private room VIP service terminal 2 is through the vegetable introduction in broadcasting and advertisement module 22 broadcast restaurants, advertising message etc.;
5, the hotel management personnel can pass through vegetable information module 13 at any time, audio/video file library module 15 upgrades vegetable information and audio/video file information.
Through above-mentioned steps, the present invention can provide accurate and intimate service for the client, for the client provides vegetable information more accurately.
The above; Only being preferred embodiment of the present invention, is not to the pro forma restriction of the present invention, though the present invention discloses as above with preferred embodiment; Yet be not in order to limit the present invention; Any professional and technical personnel of being familiar with makes a little change or is modified to the equivalent embodiment of equivalent variations when the technology contents of above-mentioned announcement capable of using in not breaking away from technical scheme scope of the present invention, is the content that does not break away from technical scheme of the present invention in every case; And technical spirit of the present invention simple modification, equivalent variations and modification that above embodiment has been done, all still belong within protection scope of the present invention.
Claims (1)
1. a multi-functional food and drink VIP private room service system comprises private room VIP server (1) and connected some private room VIP service terminals (2), it is characterized in that:
Said private room VIP server (1) comprises client's personal information module (11), data simultaneous module (12), vegetable information module (13), data analysis and excavation module (14) and audio/video file library module (15); Wherein client's personal information module (11) is used to store and analyze client's personal information; Data simultaneous module (12) is carried out data sync with private room VIP service terminal (2); Vegetable information module (13) is used for vegetable information is increased, deletes, changes or searches; Data analysis with excavate module (14) be used for to vegetable data and customer data analyze, add up, excavation and depth calculation, audio/video file library module (15) is used for storing and the management data audio/video file;
Said private room VIP terminal (2) comprises customer service module (21), broadcasting and advertisement module (22), audio frequency and video playing module (23) and vegetable display module (24); Wherein said customer service module (21) is connected to obtain client's personal information with client's personal information module (11) communication; Carry out data processing; Broadcasting and advertisement module (22) are connected with audio/video file library module (15) communication; Regularly play the ad content of appointment, broadcasting and advertisement module (22) realize broadcast subtitle broadcast, the speed of controls playing, subtitle position, font size, font color or broadcasting time; Audio frequency and video playing module (23) is connected with audio/video file library module (15) communication, realizes background music broadcast and video on-demand function; Communication is connected vegetable display module (24) with client's personal information module (11) with excavation module (14) with vegetable information module (13), data analysis.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201210005477XA CN102567925A (en) | 2012-01-10 | 2012-01-10 | Multi-function service system for catering very important person (VIP) rooms |
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| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201210005477XA CN102567925A (en) | 2012-01-10 | 2012-01-10 | Multi-function service system for catering very important person (VIP) rooms |
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| CN102567925A true CN102567925A (en) | 2012-07-11 |
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| Application Number | Title | Priority Date | Filing Date |
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| CN201210005477XA Pending CN102567925A (en) | 2012-01-10 | 2012-01-10 | Multi-function service system for catering very important person (VIP) rooms |
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Cited By (2)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN111010618A (en) * | 2019-12-16 | 2020-04-14 | 上海邸客网络科技有限公司 | Point-to-point advertisement digital marketing method under hotel guest room scene |
| CN111445226A (en) * | 2019-01-16 | 2020-07-24 | 上海千康信息科技有限公司 | Self-service ordering system and method |
Citations (3)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN101060614A (en) * | 2007-05-08 | 2007-10-24 | 李东江 | Multimedia service device and system, method for realizing the multimedia services |
| CN101110110A (en) * | 2006-07-18 | 2008-01-23 | 吴鑫 | Restaurant chain store management system |
| CN101540026A (en) * | 2008-03-18 | 2009-09-23 | 杭州燧人信息技术有限公司 | Internet-based catering and amusement management system and electronic menu and ordering method thereof |
-
2012
- 2012-01-10 CN CN201210005477XA patent/CN102567925A/en active Pending
Patent Citations (3)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN101110110A (en) * | 2006-07-18 | 2008-01-23 | 吴鑫 | Restaurant chain store management system |
| CN101060614A (en) * | 2007-05-08 | 2007-10-24 | 李东江 | Multimedia service device and system, method for realizing the multimedia services |
| CN101540026A (en) * | 2008-03-18 | 2009-09-23 | 杭州燧人信息技术有限公司 | Internet-based catering and amusement management system and electronic menu and ordering method thereof |
Cited By (2)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN111445226A (en) * | 2019-01-16 | 2020-07-24 | 上海千康信息科技有限公司 | Self-service ordering system and method |
| CN111010618A (en) * | 2019-12-16 | 2020-04-14 | 上海邸客网络科技有限公司 | Point-to-point advertisement digital marketing method under hotel guest room scene |
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Application publication date: 20120711 |