CN101364248A - Service system for restaurant and entertainment industry - Google Patents
Service system for restaurant and entertainment industry Download PDFInfo
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- CN101364248A CN101364248A CNA2008101210938A CN200810121093A CN101364248A CN 101364248 A CN101364248 A CN 101364248A CN A2008101210938 A CNA2008101210938 A CN A2008101210938A CN 200810121093 A CN200810121093 A CN 200810121093A CN 101364248 A CN101364248 A CN 101364248A
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Abstract
The invention relates to a service system used in the catering and recreation industries, which comprises a dish ordering instrument and is characterized in that a system server is also arranged in the service system; the dish ordering instrument and the system server are connected with each other through a local area network; an electronic advertisement module and a ticket printing system are arranged on the dish ordering instrument. The service system has the advantages as follows: a customer can operate all alone and directly get relevant information such as service contents, prices, service providing schedules, etc. from the service system for dish ordering, and submit the service request; the system server and the dish ordering instrument of the service system are connected with each other through the local area network, thereby leading the information processing and transmission to be more efficient; the service system not only enriches the service contents for the customer and improves the service effectiveness, but also develops the commercial value such as value added service, advertisement televising, commercial sales promotion information publication, etc. in the catering recreation industry except for direct consumption, has good market prospect, and is worth for popularization and application.
Description
Technical field
The present invention relates to a kind of service system that is used for food and drink show businesses such as dining room, bar, singing-hall, lavipeditum shop.
Background technology
As the technological improvement means of manual service, the electric order dishes system in dining room has obtained practical application, and electronic service system of the same type also is applied to abstract the recreational consumption places such as lavipeditum, massage, karaoke halls.Formula order dishes system with the dining room is an example, can replace hand-kept, transmit menu in real time with wireless mode, has avoided waiter to shuttle back and forth between dining room, cashier and kitchen, has improved service efficiency greatly, has reduced error rate.But present electric order dishes system just provides technological means to operators such as dining room, hotels mostly, and its equipment user generally all is managerial personnel such as table steward and gaffer, and client does not contact and use wherein items of equipment such as terminating machine.So, even being familiar with the dining room vegetable very much, client provides situation, also can't order dishes voluntarily or do other operation, thereby be unable to do without waiter all the time.In a sense, existing this type of formula order dishes system has just replaced the raw readings mode of paper pen, thus can't develop with client from the relevant types of functionality of line operate: as voluntarily single, consult consumption record, browsing internet, commercial breaks etc.Be called the Chinese invention patent application of " remote controlled dish ordering system ", a kind of exactly service system of the usefulness of ordering dishes merely as application number for the CN01105787.4 name.Also have, dining room, lavipeditum shop etc. are as important social interactions place, the public place of crowd massing, and the advertisement media series products can enter consumer's the visual field by formula order dishes system, and current all kinds of formula order dishes systems fail to develop the commercial value in this type of place.Therefore, existing formula order dishes system still has further exploitation and improved space.
Summary of the invention
Technical matters to be solved by this invention is to provide a kind of service system that is used for the food and drink show business at above-mentioned prior art present situation.This service system can not only make client control oneself directly, and some Dan Erneng recognizes graph text informations such as type service, content and price more on one's own initiative, make a list more convenient, and can also in single instrument, obtain market informations such as product advertising, commercial promotions activity, value-added service such as enjoy that internet information is browsed.
The present invention solves the problems of the technologies described above the technical scheme that is adopted: this is used for the service system of food and drink show business, comprise somewhat single instrument, it is characterized in that: this service system also is provided with system server, be coupled to each other together by LAN (Local Area Network) between the single instrument of described point, the system server, and a single instrument is provided with e-advertising module and ticket-printing system.
As improvement, described some list instrument also comprises somewhat single service module, e-advertising module and display screen, and described display screen is divided into two parts, and a part is the service operations functional areas, and another part is the advertising function district.Wherein, put single service module and be mainly used in this type of operation result of realizing that the single service of point, preferential advertising campaign inquiry, value-added service operation and receiving system server return; The e-advertising module is mainly used in relevant computing and the operation of broadcast of carrying out commercial advertisement.
Improve again, can be automaticallyed switch in service operations functional areas and advertising function district and a synthetic display screen and the work implement system that enters full frame commercial advertisement broadcast state also can being provided with on the single instrument of described point when the user does not operate single service module.
Improve again, can also be provided with the card reader of energy identification intelligent card on the single instrument of described point, thereby make payment more convenient, and expand to service functions such as client identity identifications.
Improve, be provided with basic service database, customer database, value-added service database, advertising database and sales promotion information database in the described system server, the every function with this service system of full-scale development provides omnibearing commerce services.
Improve again, also can be provided with audio player and video player in the single instrument of described point, not only can see picture and literal, and can also see dynamic video, hear sound contents such as music, explanation, make this service system that comprehensive audio-visual information can be provided.
Improve, the display screen of the single instrument of described point is a touch-screen again, and the user can send the operation instruction by touch screen.
Improve again, described system server be provided with can manual mode more data-interface or the module and the executive system thereof of new database, software upgrading desired data.Such as: by CD-ROM drive and external data interface to copies data on the system server, change SD card or other memory storage of storage data on the system server, by LAN (Local Area Network) to the system server copies data etc.
Improve again, described system server is a kind ofly can login the system server that is positioned at the central server on the Internet, therefore can come basic service database, customer database, value-added service database, advertising database, sales promotion information database and all kinds of support software on the update system server by the data on the server of download center.
Improve, described system server is a kind ofly can login the system server that is positioned at the appointed website on the Internet, therefore can support service for this website provides database information upgrade synchronously again.
Improve again, described system server is a kind ofly to have that digital television signal receives and the system server of processing module, therefore can pass through on the radio network receiving digital television program of Digital Television or the system server each database information such as advertisement, sales promotion information and data message such as software.
Improve again, described system server is a kind of system server that has mobile telephone signal reception and processing module, therefore can connect mobile communications network, realize conversing, each database information and all kinds of support softwares such as the advertisement on function such as short message or the update system server, sales promotion information.
Improve again, the single instrument of described point is provided with the operational module and the corresponding executive system thereof of external equipment, and described external equipment is meant: keyboard interface (being used to insert keyboard) to make things convenient for the data input operation or/and mouse interface (being used to insert mouse) with convenient every function selecting operation or/and CATV (cable television) interface (being used to insert CATV (cable television)) to watch cable television program or to receive data or/and the interface of wireless digital television signal (be used to insert the TV programme of wireless mode or receive its transmission other data) or/and mobile telephone module (be used to receive calls, send note and related data transmission) or/and printing device interface (being used to connect external printer) or/and USB interface or/and SD card (input and output of exterior storage data).
Its power supply of above-mentioned some list instrument adopts electric battery, rechargeable battery or is connected with power supply by lead, specifically selects any power supply mode, can decide by design.
Compare with the prior art scheme, some list instrument, system server that service system of the present invention adopts are coupled to each other together by LAN (Local Area Network), and put single instrument and have the ticket-printing system, can not only enable client and from line operate and directly obtain service content, price, service single service system progress etc. (as: as menu, dish valency and dish cooking progress, drinks beverage types, massage service kind and price thereof etc.) for information about is provided, and submit services request to from ordering; And during consuming, can from single instrument, directly obtain consumption price, and ticket-printing is gone out, the consumption situation is come into plain view; Also have, the native system server is provided with basic service database, customer database, value-added service database, advertising database and sales promotion information database, thereby make service function more, more comprehensively, and system server and each are put between single instrument and are interconnected by LAN (Local Area Network), the information transmission of making more superior i.e. more flexible, function of operation and service variation; Have again, this service system can directly provide advertisement broadcast, the issuing service of commercial promotions information and diversified value-added service by a single service system, therefore, this service system has not only been enriched a little single customer service content that waits, improved service effectiveness, but also developed the many commercial value of diet show business except direct consumption, and have good market outlook, be worthy of popularization.
Description of drawings
Fig. 1 is an operating process synoptic diagram of the present invention;
Fig. 2 is a synoptic diagram of single instrument display screen;
Fig. 3 is the structural representation that the present invention is applied to the service system in dining room.
Embodiment
Embodiment describes in further detail the present invention below in conjunction with accompanying drawing.
As depicted in figs. 1 and 2, the service system that is used for the food and drink show business of present embodiment, comprise somewhat single instrument, system server, put between single instrument, the system server and be coupled to each other together, and a single instrument is provided with e-advertising module and ticket-printing system by LAN (Local Area Network).This power supply of putting single instrument adopts electric battery, rechargeable battery or is connected with power supply by lead.The single instrument of point comprises a single service module, e-advertising module and display screen.Described display screen is divided into two parts, and a part is the service operations functional areas, and another part is the advertising function district; And a single instrument is provided with when client does not operate a single service module, can be automaticallyed switch in service operations functional areas and advertising function district and a synthetic display screen and the work implement system that enters full frame commercial advertisement broadcast state.On single instrument, also be provided with the card reader of energy identification intelligent card, as smart cards such as magnetic card, IC-card, radio-frequency cards.In system server, be provided with basic service database, customer database, value-added service database, advertising database and sales promotion information database, thereby make system can support the service content that realizes more, more comprehensively.This service system also is provided with audio player and video player in single instrument, make it to become multimedia electronic equipment completely, to realize colourful digitizing function and application.Described system server is a kind ofly can sign in to the central server that is positioned on the Internet or upgrade the types of databases of oneself and the system server of support software by digital TV network, mobile communications network, makes Data Update faster efficient.In like manner, this system server can be logined the appointed website that is positioned on the Internet automatically, and this website provides database information to upgrade the system server of supporting service synchronously.The single instrument of point is provided with the data-interface of all kinds of external connected electronic equipment, can insert keyboard, mouse, printer, smart card card reader, CATV (cable television) and wireless digital TV-set signal.For the some list instrument of band touch-screen, people can realize by external units such as keyboard and mouses its operation, also can be directly to screen operator.Wherein, the data transfer mode that system server and each are put the LAN (Local Area Network) that constitutes between single instrument can adopt cable, also can adopt radio communication, such as WiMax, IEEE802.11 series standard, bluetooth etc.The display screen of the single instrument of point is a touch-screen, can certainly not be touch touch-screen, specifically can decide by design.
System server be provided with can manual mode more data-interface or the module and the executive system thereof of new database, software upgrading desired data.The native system server can be a kind of have that digital television signal receives and the system server of processing module or/and be a kind of system server that has mobile telephone signal reception and processing module.
Below, be that example is described in further detail the present invention in conjunction with the accompanying drawings with the dining room.
As Fig. 1, Fig. 2 and shown in Figure 3, be provided with system server in this service system and put single instrument.
The so-called terminal of some list instrument here promptly is meant and operand, the single instrument equipment of various points that riding position is relevant.As: client's terminal, promptly refer to the some list instrument that the dining table place uses for client operating, and kitchen terminal promptly refers to the some list instrument that the place, kitchen manipulates for the cook who disposes cold dish, culinary art Hot dishes, waiter's terminal refers to that promptly waiter locates the some list instrument of being manipulated by it, and public information terminals promptly refers to be exclusively used in the instrument of ordering dishes of public informations such as showing wedding dinner situation on the same day, dining room status.
With client's terminal is example, and it is as a kind of multimedia electronic equipment, with some list service module and the e-advertising module when realizing separately function, can the common hardware circuit structure, and realize separately s operation control purpose with different software program designs.The e-advertising module is used to broadcast commercial advertisement, and that puts that single service module is used to respond client orders dishes, obtains associative operations such as value-added service, inquiry sales promotion favor information, both shared display screens.But this display screen realizes being divided into two parts in the software programming mode: a. advertising function district, and its basic function is the operation result that shows the e-advertising module; B. service operations functional areas, its basic function are the operating results of the single service module of display dot.Use client's terminal to order dishes and use in the process of operations such as value-added service, inquiry commercial promotions information client, its operation interface and display result are positioned at the service operations functional areas, and the advertising function district of display screen then plays picture or audio/video informations such as commercial advertisement, enterprises propagandist sheet independently.This client is if stop a single service module is carried out operation, and the work implement system of being responsible for automaticallying switch will also be used for playing advertisements to the service operations functional areas after a while.In addition, client is if send the computing request by mouse etc. to the corresponding e-advertising module in ad playing district, client's terminal also can respond client operating, and its operation result may be displayed in the advertising function district, also may be displayed on service operations functional areas or the entire display screen curtain.
This system server is the computing machine of external units such as parts such as band display, a CPU, harddisk memory, internal memory and keyboard, mouse, printer, data message and all kinds of management and support softwares such as menu data storehouse, customer database, value-added service database, advertising database, sales promotion information database are arranged on it, the computing that can send over by each terminal the user of each Terminal Type requires to make response, returns or send operation result pointedly.The network equipments such as RJ45 interface are arranged on this system server, enter the Internet, be connected by between cable or wireless mode and client's terminal, waiter's terminal, kitchen terminal and the public information terminals again with cable or wireless mode.Described system server can be positioned at central server on the Internet by login, upgrades self each database information and all kinds of support software.In like manner, when the menu on system server, customer information, seat information change, this computing machine will be logined the website, dining room that is positioned on the Internet automatically, and the related data library information of this website is upgraded synchronously.
When the consumer intends the dining room when having a dinner, can login dining room query site service content, reserved seat or the box that is positioned on the Internet by the Internet in advance, and after the consumer enters the dining room, the table steward can be by the box of waiter's terminal or client's terminal inquiry vacant place or idle state, or the situation of the predetermined box of client, and guide it to take a seat.After client takes a seat, can browse the menu of multimedia form, understand information such as its form, price, raw material, nutritive value, and make a choice and form the menu of oneself by client's terminal.Selected menu feeds back to system server by wireless local area network communication mode immediately after client confirms.System server sends to the kitchen according to the menu up-to-date information collected after the overall treatment, be presented between the kitchen, between cold dish, between drinks etc. on the kitchen terminal of workplace.Each workplace is prepared drinks, preparation cold dish in view of the above, or prepares dish such as raw material and culinary art Hot dishes.The consumer can understand the making progress of institute's menu by client's terminal in the process of having dinner, submit to and move back dish, with dish, urge operation requests such as dish.Client also can directly come to provide on-the-spot service by the button on client's terminal with call service person.The general function that the demand of ordering dishes during these are had dinner around client is launched is exactly the basic service content that this service system provides.
As for value-added service, be meant the service content that provides for the demand that satisfies outside the basic business of ordering dishes of client.Be exemplified below:
Because client's terminal and system server are on a LAN (Local Area Network), and system server has inserted the Internet.Therefore, the consumer can connect the Internet and browse web sites, and does program request network film, operations such as inquiry news, stock information.
Do not connect at that time under the situation of the Internet in whole service system, client's terminal still can be enjoyed some other value-added service, consumes detail etc. as inquiry, broadcast birthday party melody, TV reception, the printing in real time of self-consumption historical record.
Client can play the various electronic games based on the Internet or LAN (Local Area Network) or dish ordering terminal itself.
If client is interested in the commercial promotions activity, can be on client's terminal query-related information, and favor information etc. is printed by the ticket-printing system.
Client can brush the member card of smart card form on client's terminal, to enter the member account on the service system.After customer consumption finishes, can on client's terminal, brush member card, bank card, carry out settlement operations.
The display screen of client's terminal, waiter's terminal, kitchen terminal can be a touch-screen, and the operator can directly carry out operations such as information input by clicking screen.Certainly, the also keyboard and the mouse that can carry by these terminals, or equipment such as external connection keyboard and mouse are operated.
, finish to leave in the whole process in dining room to consumption from entering the dining room client, the operation of all terminals all is recorded on the system server.We can say that system server has run through the whole process of client in dining room consumption to the response and the support of all terminals.
Except aforesaid connection the Internet came each database information and software on the update system server, the system server of this service system can also connect following data communication network by configuration corresponding module and executive system:
Digital TV network comprises all kinds of digital TV networks of cable digital TV and wireless mode.Connect digital TV network by the technology modules such as signal demodulation that carry, system server can receive Digital Television and digital broadcast signal, also can receive data such as ad data library information to realize self;
Mobile communications network is as TD-SCDMA, the WCDMA of current widely used GSM, CDMA and 3G or more advanced Cellular Networks such as 4G.Connect mobile communications network by the modules such as SIM card that carry, system server can be realized the functions such as transmitted in both directions of voice communication, sending and receiving short messages, internet browsing, database information and software, and further realizes call center's function on this basis.
Certainly, the renewal of data such as the menu on the system server, ad content, sales promotion information, software upgrading also can be adopted manual type simply, as: by CD-ROM drive and external data interface to copies data on the system server, change SD card or other memory storage of storage data on the system server, by LAN (Local Area Network) to the system server copies data etc.
The data communication exchange of the work implement system that above each automaticallyes switch and work structuring, the Internet and the LAN (Local Area Network) of each display screen, DITEC digital television communications, mobile communication etc. are existing mature technology, no longer are described in detail at this.
Claims (15)
1. service system that is used for the food and drink show business, comprise somewhat single instrument, it is characterized in that: this service system also is provided with system server, be coupled to each other together by LAN (Local Area Network) between the single instrument of described point, the system server, and a single instrument is provided with e-advertising module and ticket-printing system.
2. service system according to claim 1 is characterized in that: the single instrument of described point comprises a single service module, e-advertising module and display screen, and described display screen is divided into two parts, and a part is the service operations functional areas, and another part is the advertising function district.
3. service system according to claim 2 is characterized in that: the single instrument of described point is provided with when the user does not operate single service module and can be automaticallyed switch in service operations functional areas and advertising function district and a synthetic display screen and the work implement system that enters full frame commercial advertisement broadcast state.
4. according to claim 1 or 2 or 3 described service systems, it is characterized in that: the single instrument of described point is provided with the card reader of energy identification intelligent card.
5. according to claim 1 or 2 or 3 described service systems, it is characterized in that: be provided with basic service database, customer database, value-added service database, advertising database and sales promotion information database in the described system server.
6. according to claim 1 or 2 or 3 described service systems, it is characterized in that: be provided with audio player and video player in the single instrument of described point.
7. according to claim 1 or 2 or 3 described service systems, it is characterized in that: the display screen of the single instrument of described point is a touch-screen.
8. according to claim 1 or 2 or 3 described service systems, it is characterized in that: described system server be provided with can manual mode more data-interface or the module and the executive system thereof of new database, software upgrading desired data.
9. according to claim 1 or 2 or 3 described service systems, it is characterized in that: described system server is a kind ofly can login the system server that is positioned at the central server on the Internet.
10. according to claim 1 or 2 or 3 described service systems, it is characterized in that: described system server is a kind ofly can login the system server that is positioned at the appointed website on the Internet.
11. according to claim 1 or 2 or 3 described service systems, it is characterized in that: described system server is a kind of system server that has digital television signal reception and processing module.
12. according to claim 1 or 2 or 3 described service systems, it is characterized in that: described system server is a kind of system server that has mobile telephone signal reception and processing module.
13. according to claim 1 or 2 or 3 described service systems, it is characterized in that: the single instrument of described point is provided with the operational module and the corresponding executive system thereof of external equipment.
14. service system according to claim 13 is characterized in that: described external equipment is meant: keyboard interface or/and mouse interface or/and the CATV (cable television) interface or/and the interface of wireless digital television signal or/and mobile telephone module or/and the printing device interface or/and USB interface or/and the SD card.
15. according to claim 1 or 2 or 3 described service systems, it is characterized in that: its power supply of the single instrument of described point adopts electric battery, rechargeable battery or is connected with power supply by lead.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CNA2008101210938A CN101364248A (en) | 2008-09-26 | 2008-09-26 | Service system for restaurant and entertainment industry |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CNA2008101210938A CN101364248A (en) | 2008-09-26 | 2008-09-26 | Service system for restaurant and entertainment industry |
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| CN101364248A true CN101364248A (en) | 2009-02-11 |
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| Application Number | Title | Priority Date | Filing Date |
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| CNA2008101210938A Pending CN101364248A (en) | 2008-09-26 | 2008-09-26 | Service system for restaurant and entertainment industry |
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Cited By (8)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN101859464A (en) * | 2009-04-08 | 2010-10-13 | 东芝泰格有限公司 | Order receiving apparatus and order receiving method |
| CN102156807A (en) * | 2011-03-29 | 2011-08-17 | 丁卓 | Electronic ordering system and electronic ordering method using same |
| CN102542157A (en) * | 2011-12-06 | 2012-07-04 | 北京恒泰源丰信息技术有限公司 | Restaurant self-help dish-ordering terminal with mode change-over switch |
| CN102970344A (en) * | 2012-10-29 | 2013-03-13 | 福建星网视易信息系统有限公司 | Method for achieving wireless ordering through wireless fidelity (wifi) |
| CN103093404A (en) * | 2013-01-30 | 2013-05-08 | 北京工业大学 | Digitization ordering method combined with information push |
| CN104268430A (en) * | 2014-10-16 | 2015-01-07 | 王虓 | Health management system and method |
| CN104284253A (en) * | 2014-09-29 | 2015-01-14 | 福建星网视易信息系统有限公司 | Split-screen displayed on-demand broadcasting method and system |
| WO2017120737A1 (en) * | 2016-01-11 | 2017-07-20 | 程强 | Method and system for article trading at dining place |
-
2008
- 2008-09-26 CN CNA2008101210938A patent/CN101364248A/en active Pending
Cited By (9)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN101859464A (en) * | 2009-04-08 | 2010-10-13 | 东芝泰格有限公司 | Order receiving apparatus and order receiving method |
| CN102156807A (en) * | 2011-03-29 | 2011-08-17 | 丁卓 | Electronic ordering system and electronic ordering method using same |
| CN102542157A (en) * | 2011-12-06 | 2012-07-04 | 北京恒泰源丰信息技术有限公司 | Restaurant self-help dish-ordering terminal with mode change-over switch |
| CN102542157B (en) * | 2011-12-06 | 2016-04-20 | 北京恒泰源丰信息技术有限公司 | A kind of restaurant self-service dish ordering terminal with mode conversion switch |
| CN102970344A (en) * | 2012-10-29 | 2013-03-13 | 福建星网视易信息系统有限公司 | Method for achieving wireless ordering through wireless fidelity (wifi) |
| CN103093404A (en) * | 2013-01-30 | 2013-05-08 | 北京工业大学 | Digitization ordering method combined with information push |
| CN104284253A (en) * | 2014-09-29 | 2015-01-14 | 福建星网视易信息系统有限公司 | Split-screen displayed on-demand broadcasting method and system |
| CN104268430A (en) * | 2014-10-16 | 2015-01-07 | 王虓 | Health management system and method |
| WO2017120737A1 (en) * | 2016-01-11 | 2017-07-20 | 程强 | Method and system for article trading at dining place |
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Application publication date: 20090211 |