CN102447790A - Engaged line reminding system and method for remote telephones - Google Patents
Engaged line reminding system and method for remote telephones Download PDFInfo
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- CN102447790A CN102447790A CN2010102993542A CN201010299354A CN102447790A CN 102447790 A CN102447790 A CN 102447790A CN 2010102993542 A CN2010102993542 A CN 2010102993542A CN 201010299354 A CN201010299354 A CN 201010299354A CN 102447790 A CN102447790 A CN 102447790A
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- phone
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- engaged line
- indication key
- markup language
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Abstract
The invention discloses an engaged line reminding system and method for remote telephones, mainly the telephone systems with more than two switchboards and extensible markup language servers connect to each other by internet. Each telephone switchboard system has a switch and at least one telephone, each telephone connects to the extensible markup language server by internet, and periodically uploads its phone state. The user of telephone can set engaged line indicating key for each corresponding remote telephone, and each telephone regularly retrieves phone state for each corresponding remote telephone from extensible markup language servers, and displays on its own telephone. Thus, the user can monitor the engaged line state of remote telephones, and timely call out from the switch beyond their own telephone switchboard system.
Description
Technical field
The present invention relates to the phone phone, the engaged line that particularly relates to the phone phone supervises function.
Background technology
Since phone is invented, promptly become general masses be used for communication contact indispensable important tool, no matter be life or work, phone has all been played the part of considerable role.
With in-company phone is example, in order to save the cost of the phone call that the mutual community center of the employee of intra-company produces, and is convenient to inner each the phone phone of management company, so the birth of switchboard telephone system has just been arranged on the market.This switchboard telephone system mainly connects many phone phones (below be called extension set) by switch (PBX, Private Branch Exchange).After want when an extension set is externally called, being connected to telephony bus, externally send through this telephony bus again through this switch.Use the benefit of this switchboard telephone system to be, dial each other between each extension set and carry out, externally do not send, therefore need not pay telecommunications company any cost of the phone call via this telephony bus through this switch.
Moreover, be applicable to respectively this extension set of this telephony bus telephone system, all can on fuselage, dispose plural engaged line indication (BLF, Busy Lamp Field) key, be mainly a kind of button that combines light-emitting diode, can send light.This BLF key can pass through setting, corresponds to specific extension set, makes the user to learn the engaged line state that this extension set is present through this BLF key.
And, also can this BLF key be corresponded to this extension set after, be set at functions of shortcut key, when making that the user presses this BLF key on the fuselage, dial into this extension set automatically, to save user's activity duration.
Yet the function of this BLF key can only be applicable on the plural extension set under the same telephony bus system.If having a telephone number need pass through this telephony bus externally sends, then the phone phone under this telephone number can't be supported that the user can't carry out supervising of engaged line state to this phone phone under this telephone number by above-mentioned BLF function.Thus,, will cause sizable inconvenience, and reduce user's operating efficiency to the user for branch company, specific honored guest (VIP, Very Important Person) client or the business telephony of often dialing etc. outside the associated country.
In view of this, need a kind of engaged line of novelty to supervise function on the market really, make the phone phone can supervise the engaged line state of the phone phone under the different switchboard telephone system, and be not limited to the switchboard telephone system under self phone phone.
Summary of the invention
Main purpose of the present invention is to provide a kind of engaged line prompt system and method thereof of remote phone phone; Can make the user pass through the engaged line indication key of phone phone; Supervise the engaged line state of the phone phone under another switchboard telephone system, and be not limited to the extension set under self switchboard telephone system.
For achieving the above object, the present invention mainly provides a kind of engaged line prompt system of remote phone phone, comprising:
Plural switchboard telephone system, each switchboard telephone system comprises:
Switch is connected to the internet; And
At least one phone phone; Connect this switch; Have at least one engaged line indication key on this phone phone fuselage, this engaged line indication key corresponds to the telephone number of remote phone phone, and wherein this remote phone phone is the phone phone under another this switchboard telephone system;
The extensible markup language server connects respectively this switchboard telephone system through the internet, and this extensible markup language server inside has real-time list, in order to the storage phone state of respectively this phone phone under this switchboard telephone system respectively;
Wherein, Respectively this phone phone connects this extensible markup language server through the internet; With the phone state of regularly uploading self and be stored in this real-time list, and respectively this phone phone is from this real-time list; Capture the phone state of pairing this remote phone phone of this engaged line indication key, to show through this engaged line indication key.
As stated, wherein this switch is the network switch, and this phone phone is a networking telephone phone, and wherein this phone phone directly connects the internet, with this real-time list in this extensible markup language server of access.
As stated; Wherein respectively this switchboard telephone system also comprises network gateway; This switch electrically connects this network gateway to be connected to the internet; This phone phone is connected the internet through this switch with this network gateway, with this real-time list in this extensible markup language server of access.
As stated, wherein this engaged line indication key on this phone phone is set at the telephone number that corresponds to this remote phone phone, when this engaged line indication key is pressed and this remote phone phone when idle, dials into this remote phone phone automatically.
For more clearly achieving the above object; The present invention also provides a kind of engaged line reminding method of remote phone phone; Be used between the plural switchboard telephone system; Wherein respectively have at least one phone phone respectively under this switchboard telephone system, the engaged line reminding method of this remote phone phone may further comprise the steps:
A, set the telephone number that engaged line indication key on this phone phone corresponds to the remote phone phone, wherein this remote phone phone is the phone phone under another switchboard telephone system;
B, respectively this phone phone connects the extensible markup language server through the internet;
C, the regular phone state that from this extensible markup language server, captures this remote phone phone; And
D, show the phone state of this remote phone phone through this engaged line indication key on this phone phone.
As stated, wherein in this steps d,, represent that then this remote phone phone is idle if this engaged line indication key perseverance is gone out; If this engaged line indication key flicker is then represented in this remote phone phone incoming call; If this engaged line indication key perseverance is bright, then represent in this remote phone phone conversation.
As stated, wherein have real-time list in this extensible markup language server, this step c captures the phone state of this remote phone phone from this real-time list.
As stated, wherein this step b is afterwards further comprising the steps of:
E, respectively this phone phone regularly upload self the phone state to this extensible markup language server; And
F, storage phone state are in this real-time list.
As stated, this engaged line reminding method also comprises:
H, push this engaged line indication key on this phone phone; And
I, this remote phone phone corresponding as if this engaged line indication key leave unused, and dial into this remote phone phone.
Compared to prior art, the effect that the present invention can reach is, can the engaged line monitoring function of phone phone be developed to far-end, and is not limited to self affiliated switchboard telephone system of phone phone.Thus; For example for external branch company, specific VIP client or the business telephony of often dialing etc.; The user can supervise the engaged line state of its phone phone, usually runs into engaged line when dialing into the remote phone phone with solution and group puzzlement of not entering.Moreover; The user also can be set at the engaged line indication key on the phone phone telephone number that corresponds to specific remote phone phone, when the engaged line indication key is pressed, dials into this telephone number immediately, so as to; Strengthen daily business operation efficient, and save the valuable activity duration.
Description of drawings
Fig. 1 is the configuration diagram of the engaged line prompt system of preferred embodiment of the present invention;
Fig. 2 is the phone phone sketch map of preferred embodiment of the present invention;
Fig. 3 is the schematic flow sheet of the engaged line reminding method of preferred embodiment of the present invention.
Description of reference numerals
The engaged line prompt system of 1 remote phone phone
2 switchboard telephone systems
21 first switchboard telephone systems
211 first switches
212 first phone phones
2121 operation keyss
2122 engaged line indication key
22 second switchboard telephone systems
221 second switches
222 second phone phones
23 the 3rd switchboard telephone systems
230 network gateways
231 the 3rd switches
232 the 3rd phone phones
3 extensible markup language servers
31 real-time lists
S30～S44 step
Embodiment
With regard to preferred embodiment of the present invention, conjunction with figs. specifies as follows.
See also Fig. 1, be the engaged line prompt system configuration diagram of preferred embodiment of the present invention.The engaged line prompt system 1 of remote phone phone of the present invention (below will abbreviate this system 1 as) mainly has plural switchboard telephone system 2 and extensible markup language (XML; Extensible Markup Language) server 3; These switchboard telephone system 2 connection internets respectively, this extensible markup language server 3 is connected mutually with this switchboard telephone system 2 respectively through the internet.This switchboard telephone system 2 among Fig. 1 is an example with the first switchboard telephone system 21, the second switchboard telephone system 22 and the 3rd switchboard telephone system 23 mainly, illustrates present embodiment, but not as limit.
This first switchboard telephone system 21 mainly has first switch (PBX, Private Branch Exchange), the 211 and first phone phone 212, and this second switchboard telephone system 22 has second switch 221 and the second phone phone 222.Shown in figure, this first switch 211 is example with this second switch 221 with the network switch (IP_PBX) that is connected to the internet, and this first phone phone 212 is example with this second phone phone 222 with the networking telephone (IP_Phone) phone.This first phone phone 212 is through these first switch, 211 external Outgoing Calls, and this second phone phone 222 is through these second switch, 221 external Outgoing Calls.But because of this first, second phone phone 212,222 is the networking telephone, can directly connect the internet, therefore can pass through this first, second switch 211,221, can directly connect this extensible markup language server 3.
The 3rd switchboard telephone system 23 mainly has the 3rd switch 231 and the 3rd phone phone 232; And the 3rd switch 231 shown in Fig. 1; Conventional switch not possess network connecting function is an example, and the 3rd phone phone 232 is an example with traditional local telephone network phone.Therefore, the 3rd switchboard telephone system 23 also need have network gateway (VoIP Gateway) 230, connects the 3rd switch 231.So as to, the 3rd switch 231 can be connected the internet through this network gateway 230 with the 3rd phone phone 232, with external Outgoing Call, and is connected with this extensible markup language server 3.
Yet the above is merely preferred embodiment of the present invention; Respectively this first, second, third switch 211,221,231 can be arbitrary network switch or conventional switch; And respectively this first, second, third phone phone 212,222,232 also can be arbitrary network phone phone or traditional local telephone network phone; The network gateway 230 connection internets of arranging in pairs or groups again should not limit.
Respectively this first, second, third phone phone 212,222,232 is connected to this extensible markup language server 3 through the internet, and regularly uploads the phone state (for example, in idle, the incoming call, in the conversation or off-line etc.) of self.These extensible markup language server 3 inside also have real-time list (Up-to-time table) 31, and respectively this first, second, third phone phone 212,222,232 is mainly regularly uploaded the phone state of self, and is stored in this real-time list 31.
See also Fig. 2, be the phone phone sketch map of preferred embodiment of the present invention.And be example with this first phone phone 212 mainly shown in Fig. 2, illustrate.
On the fuselage of this first phone phone 212, mainly has plural operation keys 2121 and at least one engaged line indication (BLF, Busy Lamp Field) key 2122.This engaged line indication key 2122 is the button that can send light, and through after setting, can make this engaged line indication key 2122 correspond to the telephone number of remote phone phone.Wherein, this remote phone phone refers to the phone phone under another switchboard telephone system.
The user of this first phone phone 212 can be through the telephone number of these plural operation keys 2121 these remote phone phones of input, to call through the internet to this second phone phone 222; Moreover, also can set the telephone number that this engaged line indication key 2122 corresponds to this remote phone phone, so as to after pushing this engaged line indication key 2122, call automatically to this remote phone phone.
This first phone phone 212 connects this extensible markup language server 3 through network; So as to regularly from this real-time list 31, capturing the phone state of these engaged line indication key 2122 pairing these remote phone phones, to show through this engaged line indication key 2122.Thus; Though this first phone phone 212 and this remote phone phone are not under same switchboard telephone system; But still can be through in this real-time list 31, uploading, capture the phone state; And then on this engaged line indication key 2122 of this first phone phone 212, supervise the phone state of this remote phone phone of far-end.
Below in the narration, will be with the near-end switchboard telephone system of this first switchboard telephone system 21 as user operation, with this first phone phone 212 as near-end phone phone; And, as far-end switchboard telephone system, as the remote phone phone, illustrate with this second phone phone 222 with this second switchboard telephone system 22.
See also Fig. 3, be the schematic flow sheet of the engaged line reminding method of preferred embodiment of the present invention.At first, set this engaged line indication key 2122 on this first phone phone 212 (being near-end phone phone) earlier, make it correspond to the telephone number (step S30) of this second phone phone 222 (being the remote phone phone).Then, respectively this first, second phone phone 212,222 is connected to this extensible markup language server 3 (step S32) through the internet.And; Respectively this first, second phone phone 212,222 regularly is uploaded to this extensible markup language server 3 with the phone state of self; And be stored in this real-time list 31 (step S34); Mainly " off-line (offline) ", " idle (idle) ", " in the incoming call (coming call) " are reached phone states such as " in the conversations (busy) ", be stored in this real-time list 31 and regular update.
Then, this first phone phone 212 can capture the phone state (step S36) of this second phone phone 222 of these engaged line indication key 2122 correspondences regularly from this real-time list 31 of this extensible markup language server 3.So as to, be back to this first phone phone 212, and show (step S38) through this engaged line indication key 2122.For example, these engaged line indication key 2122 perseverances are gone out, idle to represent this second phone phone 222; Make this engaged line indication key 2122 flickers, to represent in these second phone phone, 222 incoming calls; And make this engaged line indication key 2122 permanent bright, to represent in these second phone phone, 222 conversations.
Thus; Though this first phone phone 212 is under the different switchboard telephone systems with this second phone phone 222; But the user still can supervise the phone state of this second phone phone 222 through this engaged line indication key 2122 on this first phone phone 212.And the user can further push this engaged line indication key 2122 (step S40), and then, this first phone phone 212 judges whether these engaged line indication key 2122 these corresponding second phone phones 222 are in idle state (step S42).If this second phone phone 222 is not in idle state, then this first phone phone 212 is failure to actuate; And be that then this first phone phone 212 will dial into this second phone phone 222 (step S44) of these engaged line indication key 2122 correspondences automatically as if in this step S42, being judged as.Can effectively save the user like this and arbitrarily call, cause the waste of over head time because of learning whether the remote phone phone leaves unused, so as to, the operational paradigm of user in commercial affairs effectively improved.
The above is merely preferred embodiment of the present invention, is not to be used to limit to protection scope of the present invention, and therefore the equivalence done of every utilization content of the present invention changes, and in like manner all is contained in protection scope of the present invention.
Claims (9)
1. the engaged line prompt system of a remote phone phone is characterized in that, comprising:
Plural switchboard telephone system, each switchboard telephone system comprises:
Switch is connected to the internet; And
At least one phone phone; Connect this switch; Have at least one engaged line indication key on this phone phone fuselage, this engaged line indication key corresponds to the telephone number of remote phone phone, and wherein this remote phone phone is the phone phone under another switchboard telephone system;
The extensible markup language server connects respectively this switchboard telephone system through the internet, and this extensible markup language server inside has real-time list, in order to the storage phone state of respectively this phone phone under this switchboard telephone system respectively;
Wherein, Respectively this phone phone connects this extensible markup language server through the internet; With the phone state of regularly uploading self and be stored in this real-time list, and respectively this phone phone is from this real-time list; Capture the phone state of pairing this remote phone phone of this engaged line indication key, to show through this engaged line indication key.
2. the engaged line prompt system of remote phone phone according to claim 1; It is characterized in that; Said switch is the network switch; Said phone phone is a networking telephone phone, and wherein this phone phone directly connects the internet, with the said real-time list in the said extensible markup language server of access.
3. the engaged line prompt system of remote phone phone according to claim 1; It is characterized in that; Each said switchboard telephone system also comprises network gateway; Said switch electrically connects this network gateway to be connected to the internet, and said phone phone is connected the internet through this switch with this network gateway, with the said real-time list in the said extensible markup language server of access.
4. the engaged line prompt system of remote phone phone according to claim 1; It is characterized in that; Engaged line indication key on the said phone phone; Be set at the telephone number that corresponds to said remote phone phone,, dial into this remote phone phone automatically when this engaged line indication key is pressed and this remote phone phone when idle.
5. the engaged line reminding method of a remote phone phone; Be used between the plural switchboard telephone system; Wherein respectively have at least one phone phone respectively under this switchboard telephone system, it is characterized in that, the engaged line reminding method of this remote phone phone may further comprise the steps:
A, set the telephone number that engaged line indication key on this phone phone corresponds to the remote phone phone, wherein this remote phone phone is the phone phone under another switchboard telephone system;
B, respectively this phone phone connects the extensible markup language server through the internet;
C, the regular phone state that from this extensible markup language server, captures this remote phone phone; And
D, show the phone state of this remote phone phone through this engaged line indication key on this phone phone.
6. the engaged line reminding method of remote phone phone according to claim 5 is characterized in that, in the said steps d, if said engaged line indication key perseverance is gone out, representes that then said remote phone phone is idle; If this engaged line indication key flicker is then represented in this remote phone phone incoming call; If this engaged line indication key perseverance is bright, then represent in this remote phone phone conversation.
7. the engaged line reminding method of remote phone phone according to claim 5 is characterized in that, has real-time list in the said extensible markup language server, and said step c captures the phone state of this remote phone phone from this real-time list.
8. the engaged line reminding method of remote phone phone according to claim 7 is characterized in that, after the said step b, this method is further comprising the steps of:
E, each said phone phone are regularly uploaded phone state to the said extensible markup language server of self; And
F, storage phone state are in said real-time list.
9. the engaged line reminding method of remote phone phone according to claim 5 is characterized in that, this engaged line reminding method is further comprising the steps of:
H, push the engaged line indication key on the said phone phone; And
I, the remote phone phone corresponding as if this engaged line indication key leave unused, and dial into this remote phone phone.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN2010102993542A CN102447790A (en) | 2010-10-08 | 2010-10-08 | Engaged line reminding system and method for remote telephones |
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| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN2010102993542A CN102447790A (en) | 2010-10-08 | 2010-10-08 | Engaged line reminding system and method for remote telephones |
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| CN102447790A true CN102447790A (en) | 2012-05-09 |
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| CN2010102993542A Pending CN102447790A (en) | 2010-10-08 | 2010-10-08 | Engaged line reminding system and method for remote telephones |
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Citations (5)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| WO1999004545A1 (en) * | 1997-07-17 | 1999-01-28 | Ericsson Inc. | Method and apparatus for maintaining real-time busy status information of telephone extensions in a private branch exchange |
| US20030123639A1 (en) * | 2001-12-28 | 2003-07-03 | Lg Electronics Inc. | Apparatus and method for managing BLF information in an inter-networking system |
| KR20070041036A (en) * | 2005-10-13 | 2007-04-18 | 엘지노텔 주식회사 | A method and apparatus of call process for internet phone having dss console |
| KR20100047442A (en) * | 2008-10-29 | 2010-05-10 | (주)제너시스템즈 | Method and server for offering presence information |
| CN101815097A (en) * | 2010-04-07 | 2010-08-25 | 中兴通讯股份有限公司 | Method and device for realizing call holding in CTD calling business |
-
2010
- 2010-10-08 CN CN2010102993542A patent/CN102447790A/en active Pending
Patent Citations (5)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| WO1999004545A1 (en) * | 1997-07-17 | 1999-01-28 | Ericsson Inc. | Method and apparatus for maintaining real-time busy status information of telephone extensions in a private branch exchange |
| US20030123639A1 (en) * | 2001-12-28 | 2003-07-03 | Lg Electronics Inc. | Apparatus and method for managing BLF information in an inter-networking system |
| KR20070041036A (en) * | 2005-10-13 | 2007-04-18 | 엘지노텔 주식회사 | A method and apparatus of call process for internet phone having dss console |
| KR20100047442A (en) * | 2008-10-29 | 2010-05-10 | (주)제너시스템즈 | Method and server for offering presence information |
| CN101815097A (en) * | 2010-04-07 | 2010-08-25 | 中兴通讯股份有限公司 | Method and device for realizing call holding in CTD calling business |
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Application publication date: 20120509 |