CN102387416A - Set-top box repairing method, system, set-top box and server - Google Patents
Set-top box repairing method, system, set-top box and server Download PDFInfo
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- CN102387416A CN102387416A CN2011103409469A CN201110340946A CN102387416A CN 102387416 A CN102387416 A CN 102387416A CN 2011103409469 A CN2011103409469 A CN 2011103409469A CN 201110340946 A CN201110340946 A CN 201110340946A CN 102387416 A CN102387416 A CN 102387416A
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Abstract
The invention provides a set-top repairing method and a set-top box repairing system. The method comprises that: when a repairing operation instruction identifier is extracted from a currently broadcast transport stream, a set-top box acquires a target set-top box sequence number associated with a repairing operation instruction from the currently broadcast transport stream; the set-top box compares own built-in sequence number with the target set-top box sequence number, and judges whether the built-in sequence number is matched with the target set-top box sequence number or not; when the built-in sequence number is matched with the target set-top box sequence number, the set-top box resolves the currently broadcast transport stream to obtain the repairing operation instruction; and the set-top box executes a repairing operation according to the repairing operation instruction. The invention also provides the set-top box and a server. The invention aims to provide the set-top box repairing method, the set-top box repairing system, the set-top box and the server, and a remote repairing operation over an online one-way set-top box can be realized.
Description
Technical field
The present invention relates to the set-top box technique field, relate in particular to a kind of STB restorative procedure and STB.
Background technology
At present; The remote repairing operation of STB could realize based on the STB with two-way return path; The method of concrete operations is: server makes target set-top box return current operation picture to server through to the target set-top box sending controling instruction, and the attendant is according to the current running status of the target set-top box that obtains; Confirm next operating procedure; And target set-top box sent next control command, through this passback alternant way, attendant's assisted user is accomplished the remote repairing operation of STB.
Through above analysis to prior art, the following shortcoming of being not difficult to find: prior art must rely on the STB to be repaired with return path, could return the remote repairing operation that alternant way is accomplished STB through front end and terminal.And under the situation that at present one-way set-top box market coverage rate is bigger, its operability and applicability are less, greatly limitations the practical application and the popularization of prior art.In addition, through the interactively restorative procedure of this man-to-man passback, when processing had the batch STB of same problem, its method of operation was very loaded down with trivial details, and operating efficiency is very low.
Summary of the invention
Embodiment of the invention technical problem to be solved is, a kind of STB restorative procedure, system and server are provided, and can realize the remote repairing operation to one-way set-top box.
For addressing the above problem, the embodiment of the invention provides a kind of STB restorative procedure, comprising:
When in extracting current transmission stream of broadcasting, having carried reparation operational order sign, STB obtains in the said current transmission stream of broadcasting and repairs the related target set-top box sequence number of operational order;
STB compares STB self built sequence number and said target set-top box sequence number, and judges whether said built-in sequence number and said target set-top box sequence number mate;
When said built-in sequence number and said target set-top box sequence number mated each other, STB was resolved said current transmission stream of broadcasting, and obtains repairing operational order;
STB is carried out according to said reparation operational order and is repaired operation.
Wherein, when in extracting current transmission stream of broadcasting, having carried reparation operational order sign, STB obtains before the step of target set-top box sequence number related with repairing operational order in the said current transmission stream of broadcasting, and also comprises said:
The transmission stream that the real-time monitor server of STB is broadcast judges in the current transmission stream of broadcasting whether carry said reparation operational order sign.
Wherein, at the transmission stream that the real-time monitor server of said STB is broadcast, judge in the current transmission stream of broadcasting whether comprise before the step of said reparation operational order sign, also comprise:
Server generates and carries the transmission stream of repairing operational order and target set-top box sequence, and this step specifically comprises:
Server generates the reparation operational order that is used to repair said STB, and said reparation operational order comprises: key information, the sequencing of each button and the time interval between the adjacent key of said STB being carried out button reparation operation;
Server obtains the target set-top box sequence number of attendant's input, obtains the mapping relations between said target set-top box sequence number and the said reparation operational order;
Server is the form said mapping relations of packing by appointment, form to transmit stream.
Wherein,, form after the step that transmits stream, also comprise in said server form said mapping relations of packing by appointment:
Server is modulated the emission frequency of said transmission stream, and broadcasts said transmission stream according to said emission frequency circulation.
Wherein, said STB is carried out the step of repairing operation according to said reparation operational order, comprising:
STB is forbidden the current button request of user is responded;
STB is carried out the corresponding feature operation of said key information successively according to the sequencing of the said key information that comprises in the said reparation operational order, said each button and the time interval between the said adjacent key, accomplishes until repairing;
STB recovers the current button request of user is responded.
Correspondingly, the embodiment of the invention also provides a kind of STB, and said STB comprises: acquisition module, comparison module, parsing module, reparation module, wherein:
Said acquisition module is used for when extracting current transmission stream of broadcasting and carried reparation operational order sign, obtains in the said current transmission stream of broadcasting and repairs the related target set-top box sequence number of operational order;
Said comparison module is used for the target set-top box sequence number that STB self built sequence number and said acquisition module obtain is compared, and judges whether said built-in sequence number and said target set-top box sequence number mate;
Said parsing module is used for when said comparison module is judged said built-in sequence number and said target set-top box sequence number and mated each other, resolving said current transmission stream of broadcasting, and obtains repairing operational order;
Said reparation module, the reparation operational order that is used for obtaining according to said parsing module are carried out and are repaired operation.
Wherein, also comprise:
Detection module is used for the transmission stream that real-time monitor server is broadcast, and judges in the current transmission stream of broadcasting whether carry said reparation operational order sign.
Wherein, said reparation module comprises: forbid unit, performance element, recovery unit, wherein:
The said unit of forbidding is used to forbid the current button request of user is responded;
Said performance element; The time interval between the said key information that the reparation operational order that is used for obtaining according to said parsing module comprises, the sequencing of said each button and the said adjacent key; Carry out the corresponding feature operation of said key information successively, accomplish until repairing;
Said recovery unit is used to recover the current button request of user is responded.
Correspondingly, the embodiment of the invention also provides a kind of server, and said server comprises: comprising: generation module, mapping block, packetization module and broadcast module, wherein:
Said generation module is used to generate the reparation operational order that is used to repair said STB, and said reparation operational order comprises: key information, the sequencing of each button and the time interval between the adjacent key of said STB being carried out button reparation operation;
Said mapping block is used to obtain the target set-top box sequence number of attendant's input, obtains the mapping relations between the reparation operational order of said target set-top box sequence number and said generation module generation;
Said packetization module is used for the mapping relations that said mapping block obtains of packing of form by appointment, forms and transmits stream.
The said module of broadcasting is used to modulate the emission frequency of the transmission stream that said packetization module forms, and broadcasts the transmission stream that said packetization module forms according to said emission frequency circulation.
Correspondingly, the embodiment of the invention also provides a kind of STB repair system, and said STB repair system comprises: server and STB, wherein:
Said server is used to generate and carries the transmission stream of repairing operational order and target set-top box sequence, modulates the emission frequency of said transmission stream, and broadcasts said transmission stream according to said emission frequency circulation;
Said STB; Be used for when extracting current transmission stream of broadcasting and carried reparation operational order sign; Obtain in the said current transmission stream of broadcasting and repair the related target set-top box sequence number of operational order, STB self built sequence number and said target set-top box sequence number are compared, and judge whether said built-in sequence number and said target set-top box sequence number mate; When said built-in sequence number and said target set-top box sequence number mate each other; Resolve said current transmission stream of broadcasting, obtain repairing operational order, carry out according to said reparation operational order and repair operation.
Embodiment of the present invention embodiment has following beneficial effect:
The embodiment of the invention is through obtaining and resolve the transmission stream that has carried the reparation operational order that is used to repair said STB; Carry out corresponding reparation operation successively according to repairing operational order; Can realize remote repairing operation at the one-way set-top box of netting; Reduce the manpower and materials input of operator, improve the efficient of STB after-sales service work, promoted user's experience.
Simultaneously, server can carry out batch remote repairing to the STB that same problem occurs and operate through broadcast the transmission stream that has carried the reparation operational order that is used to repair said STB in front end circulation, and the after-sales service work that makes STB is intelligent and high-efficiency more.
Description of drawings
In order to be illustrated more clearly in the embodiment of the invention or technical scheme of the prior art; To do to introduce simply to the accompanying drawing of required use in embodiment or the description of the Prior Art below; Obviously, the accompanying drawing in describing below only is some embodiments of the present invention, for those of ordinary skills; Under the prerequisite of not paying creative work property, can also obtain other accompanying drawing according to these accompanying drawings.
Fig. 1 is the structural representation of first embodiment of STB of the present invention;
Fig. 2 is the structural representation of second embodiment of STB of the present invention;
Fig. 3 is the structural representation of an embodiment of the reparation module among Fig. 2;
Fig. 4 is the structural representation of first embodiment of server of the present invention;
Fig. 5 is the flow chart of first embodiment of STB restorative procedure of the present invention;
Fig. 6 is the flow chart of second embodiment of STB restorative procedure of the present invention;
Fig. 7 generates the flow chart that carries the transmission stream of repairing operational order and target set-top box sequence for the server of STB restorative procedure of the present invention;
Fig. 8 is that the STB of STB restorative procedure of the present invention is carried out the flow chart of repairing operation according to said reparation operational order;
Fig. 9 is the embodiment sketch map of STB repair system of the present invention.
Embodiment
To combine the accompanying drawing in the embodiment of the invention below, the technical scheme in the embodiment of the invention is carried out clear, intactly description, obviously, described embodiment only is the present invention's part embodiment, rather than whole embodiment.Based on the embodiment among the present invention, those of ordinary skills are not making the every other embodiment that is obtained under the creative work prerequisite, all belong to the scope of the present invention's protection.
Below in conjunction with accompanying drawing specific embodiment of the present invention is elaborated.
See also Fig. 1, be the structural representation of first embodiment of STB of the present invention, said STB comprises: acquisition module 10, comparison module 20, parsing module 30, repair module 40, wherein:
Said acquisition module 10 is used for when extracting current transmission stream of broadcasting and carried reparation operational order sign, obtains in the said current transmission stream of broadcasting and repairs the related target set-top box sequence number of operational order.
Concrete, suppose that it is that following problem appears in 2001 subscriber computer top box that user's reflection has a built-in sequence number: manual search that can be successful arrives the program under the single-frequency point; But can't under all frequencies, search for program automatically.
This subscriber computer top box extracts in the current transmission stream of broadcasting of server and has carried reparation operational order sign in start process, promptly shows the reparation operational order that has carried in the current transmission stream of broadcasting of server with said reparation operational order identification associated; Then said acquisition module 10 obtains the target set-top box sequence number in the said current transmission stream of broadcasting; The target set-top box sequence number that gets access to is [2001,2003,2005; 2014; 2015,2026], said target set-top box sequence number is associated with said reparation operational order.
Said comparison module 20 is used for the target set-top box sequence number that STB self built sequence number and said acquisition module 10 obtain is compared, and judges whether said built-in sequence number and said target set-top box sequence number mate.
Concrete, said comparison module 20 is [2001,2003,2005 with the target set-top box sequence number that subscriber computer top box self built sequence number 2001 and said acquisition module 10 obtain; 2014,2015,2026] compare, judging STB self built sequence number 2001, to be included in the target set-top box sequence number be [2001; 2003,2005,2014; 2015,2026] among, promptly judged result is for being.
Said parsing module 30 is used for when said comparison module 20 is judged said built-in sequence number and said target set-top box sequence number and mated each other, resolving said current transmission stream of broadcasting, and obtains repairing operational order.
Concrete, said comparison module 20 judges said built-in sequence number and said target set-top box sequence number matees each other, and 30 pairs of said current transmission streams of broadcasting of then said parsing module are resolved, and are repaired operational order as follows:
[Menu,2s,Left,2s,Left,2s,Ok,2s,Down,2s,Down,2s,Ok,2s,3,2s,8,2s,7,2s,Ok,2s,Exit]。
Wherein, said parsing module 30 is according to the reparation operational order packing form that STB terminal and server are made an appointment said current transmission stream of broadcasting to be resolved.It should be noted that: the reparation operational order packing form that STB terminal and server are made an appointment is applicable to the STB of batch process, rather than some particular user STBs.
Said reparation module 40, the reparation operational order that is used for obtaining according to said parsing module 30 are carried out and are repaired operation.
Concrete, as to obtain according to said parsing module 30 reparation operational order:
[Menu, 2s, Left, 2s, Left, 2s, Ok, 2s; Down, 2s, Down, 2s, Ok, 2s, 3; 2s, 8,2s, 7,2s, Ok, 2s; Exit], said reparation module 40 is carried out corresponding key function: Menu (Menu key) successively, Left (left-hand key), Left (left-hand key), Ok (acknowledgement key), Down (down Arrow), Down (down Arrow); Ok (acknowledgement key), 3 (numerical keys 3), 8 (numerical keys 8), 7 (numerical keys 7), Ok (acknowledgement key), Exit (ESC Escape), the time of implementation between adjacent two keypress functions is spaced apart 2 seconds.
Through aforesaid operations, said reparation module 40 will this built-in sequence number be that the dominant frequency point parameter of 2001 subscriber computer top box is arranged to 387, has solved this subscriber computer top box can't be searched for program automatically under all frequencies problem.
In like manner; In this subscriber computer top box running; When in extracting current transmission stream of broadcasting, having carried reparation operational order sign; Also can be through above-mentioned acquisition module 10, comparison module 20, parsing module 30, repair the reparation that module 40 realizes the subscriber computer top box, deal with problems, do not give unnecessary details at this.
In the present embodiment, repairing operation is to describe with button operation, and in other embodiments, the reparation operation of carrying out also can comprise: software upgrading, restart and reset, standby, the backstage such as wake up and repair operation, its processing mode is identical with above-mentioned button operation.Promptly for software upgrading, restart and reset, standby, the backstage such as wake up and repair operation, STB all can adopt above-mentioned acquisition module 10, comparison module 20, parsing module 30, repair the reparation that module 40 realizes STB, deals with problems.
The embodiment of the invention is through obtaining and resolve the transmission stream that has carried the reparation operational order that is used to repair said STB; Carry out corresponding reparation operation successively according to repairing operational order; Can realize remote repairing operation at the one-way set-top box of netting; Reduce the manpower and materials input of operator, improve the efficient of STB after-sales service work, promoted user's experience.
See also Fig. 2, be the structural representation of second embodiment of STB of the present invention.Said STB comprises among first embodiment of above-mentioned STB: acquisition module 10, comparison module 20, parsing module 30 and repair module 40, and in the present embodiment, said STB further comprises: detection module 00, wherein:
Said detection module 00 is used for the transmission stream that real-time monitor server is broadcast, and judges in the current transmission stream of broadcasting whether carry said reparation operational order sign.
Concrete, the transmission stream that said detection module 00 is broadcast server in subscriber computer top box running is monitored in real time, and judges in the current transmission stream of broadcasting whether carry said reparation operational order sign.
See also Fig. 3 again, be the structural representation of the reparation module among Fig. 2, said reparation module 40 comprises: forbid unit 401, performance element 402, recovery unit 403, wherein:
The said unit 401 of forbidding is used to forbid the current button request of user is responded.
Concrete; When the reparation operational order that obtains according to said parsing module 30 when 40 beginnings of said reparation module is repaired this subscriber computer top box; The said unit 401 of forbidding forbids that at first this subscriber computer top box responds the current any button request of user, no matter user's button request is sent through remote controller or front panel.
Said performance element 402; Be used for the sequencing of the said key information that comprises according to the reparation operational order that said parsing module 30 obtains, said each button and the time interval between the said adjacent key; Carry out the corresponding feature operation of said key information successively, accomplish until repairing.
Concrete, as to obtain according to said parsing module 30 reparation operational order:
[Menu, 2s, Left, 2s, Left, 2s, Ok, 2s; Down, 2s, Down, 2s, Ok, 2s, 3; 2s, 8,2s, 7,2s, Ok, 2s; Exit], said performance element 402 is carried out corresponding key function: Menu (Menu key) successively, Left (left-hand key), Left (dextrad key), Ok (acknowledgement key), Down (down Arrow), Down; Ok, 3 (numerical keys 3), 8 (numerical keys 8), 7 (numerical keys 7), Ok, Exit (ESC Escape), the time of implementation between adjacent two keypress functions is spaced apart 2 seconds.
Through aforesaid operations, said performance element 402 will this built-in sequence number be that the dominant frequency point parameter of 2001 subscriber computer top box is arranged to 387, has solved this subscriber computer top box can't be searched for program automatically under all frequencies problem.
Said recovery unit 403 is used to recover the current button request of user is responded.
Concrete, after the reparation operation of accomplishing the subscriber computer top box, said recovery unit 403 promptly recovers the subscriber computer top box the current button request of user is responded, and the user can arbitrarily pass through remote controller or front panel controller top box.
In the present embodiment; Repairing operation is to describe with button operation; In other embodiments, the reparation carried out operation also can comprise: software upgrading, restart and reset, standby, the backstage such as wake up and repair operation, its processing mode is slightly different with above-mentioned button operation.
Concrete; For software upgrading, restart and reset, standby, the backstage such as wake up and repair operation; Do not need the said unit 401 of forbidding to forbid the current button request of user is responded, the subscriber computer top box can continue the response to user key-press operation, only needs carry out above-mentioned software upgrading on the backstage, restart and reset, standby, the backstage such as wake up and repair operation through said performance element 402; Realization is dealt with problems to the reparation of STB.
The embodiment of the invention is through obtaining and resolve the transmission stream that has carried the reparation operational order that is used to repair said STB; Carry out corresponding reparation operation successively according to repairing operational order; Can realize remote repairing operation at the one-way set-top box of netting; Reduce the manpower and materials input of operator, improve the efficient of STB after-sales service work, promoted user's experience.
See also Fig. 4, be the structural representation of first embodiment of server of the present invention, said server comprises: comprising: generation module 11, mapping block 21, packetization module 31 and broadcast module 41, wherein:
Said generation module 11; Be used to generate the reparation operational order that is used to repair said STB, said reparation operational order comprises: key information, the sequencing of each button and the time interval between the adjacent key of said STB being carried out button reparation operation.
Concrete, the attendant is through the problem of analysis user reflection: it is that the manual search that 2001 subscriber computer top box can be successful arrives the program under the single-frequency point that a built-in sequence number is arranged; But can't under all frequencies, search for program automatically; The problem of judging is because the dominant frequency point parameter of this subscriber computer top box is provided with mistake and causes, and the dominant frequency point parameter through modification subscriber computer top box can solve this subscriber computer top box can't be searched for program automatically under all frequencies problem.
Next; The attendant selects a STB arbitrarily; We can be referred to as the test machine top box; Behind this test machine top box of starting up, the attendant operates this test machine top box: Menu (Menu key)-Left (left-hand key)-Left-through remote controller according to following steps>Ok (acknowledgement key)-Down (down Arrow)-Down->Ok->3 (numerical keys 3)-8 (numerical key 8)-7 (numerical key 7)-Ok->Exit (ESC Escape), the time interval between the adjacent key is set at 2 seconds.Through aforesaid operations, the dominant frequency point parameter of test machine top box has been modified to 387, through attendant's further test, is 387 o'clock in dominant frequency point parameter, and this test machine top box can be searched for program automatically, promptly proves this operation feasible.
So; Said generation module 11 is according to attendant's the aforesaid operations order and the time interval; Generation is used to repair the reparation operational order of said STB; Said reparation operational order comprises: to key information, the sequencing of each button and the time interval between the adjacent key that said STB carries out button reparation operation, specific as follows:
[Menu,2s,Left,2s,Left,2s,Ok,2s,Down,2s,Down,2s,Ok,2s,3,2s,8,2s,7,2s,Ok,2s,Exit]。
Said mapping block 21 is used to obtain the target set-top box sequence number of attendant's input, obtains the mapping relations between the reparation operational order of said target set-top box sequence number and 11 generations of said generation module.
Concrete, the attendant is through carrying out classification analysis to the problem of all users' reflections, find except built-in sequence number be that the problem that can't under all frequencies, search for program automatically appears in 2001 subscriber computer top box; Also have built-in sequence number to be respectively 2003,2005,2014,2015,2026 subscriber computer top boxs and same or similar problem also occur; Then said mapping block 21 obtains the following target set-top box sequence number of attendant's input: [2001,2003,2005; 2014; 2015,2026], so the mapping relations that obtain between the reparation operational order that said target set-top box sequence number and said generation module 11 generate following:
SEQ[2001,2003,2005,2014,2015,2026]:KEY[Menu,2s,Left,2s,Left,2s,Ok,2s,Down,2s,Down,2s,Ok,2s,3,2s,8,2s,7,2s,Ok,2s,Exit]。
Said packetization module 31 is used for the mapping relations that said mapping block 21 obtains of packing of form by appointment, forms and transmits stream.
Concrete, said packetization module 31 is the mapping relations that form that 2001,2003,2005,2014,2015,2026 subscriber computer top box and server are arranged obtains said mapping block 21: SEQ [2001,2003,2005,2014,2015,2026]: KEY [Menu, 2s according to built-in sequence number; Left, 2s, Left, 2s, Ok, 2s, Down, 2s; Down, 2s, Ok, 2s, 3,2s, 8; 2s, 7,2s, Ok, 2s, Exit] pack, form and transmit stream.Said packetization module 31 need be packed to the mapping relations that said mapping block 21 obtains according to the digital tv specification form.
The said module 41 of broadcasting is used to modulate the emission frequency of the transmission stream that said packetization module 31 forms, and broadcasts the transmission stream that said packetization module 31 forms according to said emission frequency circulation.
Concrete; Said emission frequency of broadcasting the transmission stream that module 41 forms said packetization module 31 is modulated to the dominant frequency point of user's set-top-box opening locking; And broadcast the transmission stream that said packetization module 31 forms in this dominant frequency point cocycle, monitor in real time and receive so that the subscriber computer top box flows in start or the transmission of under dominant frequency point, server being broadcast during watch programs; Certainly, the said module 41 of broadcasting also can circulate in the whole network frequency and broadcasts transmitting stream, so that the subscriber computer top box can both monitor and receive when watching any one program the transmission stream that server is broadcast in real time.
In like manner, when the attendant finds to have new user to reflect that same or similar problem appear in its STB, only need the built-in sequence of the subscriber computer top box that this is new to add to well in the target set-top box sequence number, obtain mapping relations again and get final product, do not give unnecessary details at this.
In the present embodiment; The problem of subscriber computer top box is repaired through button operation; The generation of repairing operational order is to describe with button operation, and in other embodiments, the problem of subscriber computer top box can also be repaired through consistency operation; Promptly repairing operational order also can comprise: software upgrading, restart and reset, standby, the backstage such as wake up and repair operational order, its generating mode is identical with above-mentioned button operation.Promptly for software upgrading, restart and reset, standby, the backstage such as wake up and repair operational order, server all can adopt above-mentioned generation module 11, mapping block 21, packetization module 31 and broadcast module 41 and realize the generation of repairing operational order and broadcast.
The embodiment of the invention is analyzed, demonstrates, solves, is sorted out the problem of user's reflection in advance through the attendant; On server, generate corresponding reparation operational order; And then form the transmission stream circulation carry said reparation operational order and broadcast; Can carry out batch remote repairing operation to the STB that same problem occurs, the after-sales service work that makes STB is intelligent and high-efficiency more.
See also Fig. 5, be the flow chart of first embodiment of STB restorative procedure of the present invention, said method comprises:
S101, when in extracting current transmission stream of broadcasting, having carried reparation operational order sign, STB obtains in the said current transmission stream of broadcasting and repairs the related target set-top box sequence number of operational order.
Concrete, suppose that it is that following problem appears in 2001 subscriber computer top box that user's reflection has a built-in sequence number: manual search that can be successful arrives the program under the single-frequency point; But can't under all frequencies, search for program automatically.
This subscriber computer top box extracts in the current transmission stream of broadcasting of server and has carried reparation operational order sign in start process, promptly shows the reparation operational order that has carried in the current transmission stream of broadcasting of server with said reparation operational order identification associated; Then said S101 obtains the target set-top box sequence number in the said current transmission stream of broadcasting; The target set-top box sequence number that gets access to is [2001,2003,2005; 2014; 2015,2026], said target set-top box sequence number is associated with said reparation operational order.
S102, STB compares STB self built sequence number and said target set-top box sequence number, and judges whether said built-in sequence number and said target set-top box sequence number mate.If judged result is for being then to carry out S103; If judged result then finishes for not.
Concrete, said S102 is [2001,2003,2005 with subscriber computer top box self built sequence number 2001 with the target set-top box sequence number that said S101 obtains; 2014,2015,2026] compare, judging STB self built sequence number 2001, to be included in the target set-top box sequence number be [2001; 2003,2005,2014,2015; 2026] among, promptly judged result is for being continuation execution S103.
S103, STB resolve said current transmission stream of broadcasting, and obtain repairing operational order.
Concrete, said S102 judges said built-in sequence number and said target set-top box sequence number matees each other, and then said S103 resolves said current transmission stream of broadcasting, and is repaired operational order as follows:
[Menu,2s,Left,2s,Left,2s,Ok,2s,Down,2s,Down,2s,Ok,2s,3,2s,8,2s,7,2s,Ok,2s,Exit]。
Wherein, said S103 resolves said current transmission stream of broadcasting according to the reparation operational order packing form that STB terminal and server are made an appointment.It should be noted that: the reparation operational order packing form that STB terminal and server are made an appointment is applicable to STB in batches, rather than some particular user STBs.
S104, STB carry out according to said reparation operational order and repair operation.
Concrete, as to obtain according to said S103 reparation operational order:
[Menu, 2s, Left, 2s, Left, 2s, Ok, 2s, Down; 2s, Down, 2s, Ok, 2s, 3,2s, 8,2s; 7,2s, Ok, 2s, Exit], said S104 carries out corresponding key function: Menu (Menu key) successively, Left (left-hand key), Left, Ok (acknowledgement key); Down (down Arrow), Down, Ok, 3 (numerical keys 3), 8 (numerical keys 8), 7 (numerical keys 7), Ok, Exit (ESC Escape), the time of implementation between adjacent two keypress functions is spaced apart 2 seconds.
Through aforesaid operations, said S104 will this built-in sequence number be that the dominant frequency point parameter of 2001 subscriber computer top box is arranged to 387, has solved this subscriber computer top box can't be searched for program automatically under all frequencies problem.
In like manner, in this subscriber computer top box running, when in extracting current transmission stream of broadcasting, having carried reparation operational order sign, also can realize reparation, deal with problems, not give unnecessary details at this through above-mentioned S101～S104 to the subscriber computer top box.
In the present embodiment, repairing operation is to describe with button operation, and in other embodiments, the reparation operation of carrying out also can comprise: software upgrading, restart and reset, standby, the backstage such as wake up and repair operation, its processing mode is identical with above-mentioned button operation.Promptly for software upgrading, restart and reset, standby, the backstage such as wake up and repair operation, STB all can adopt above-mentioned S101～S104 to realize the reparation to STB, deals with problems.
The embodiment of the invention is through obtaining and resolve the transmission stream that has carried the reparation operational order that is used to repair said STB; Carry out corresponding reparation operation successively according to repairing operational order; Can realize remote repairing operation at the one-way set-top box of netting; Reduce the manpower and materials input of operator, improve the efficient of STB after-sales service work, promoted user's experience.
See also Fig. 6, be the flow chart of second embodiment of STB restorative procedure of the present invention, said method comprises:
S200, server generate and carry the transmission stream of repairing operational order and target set-top box sequence.
S201, server modulate the emission frequency of said transmission stream, and broadcast said transmission stream according to said emission frequency circulation.
S202, the transmission stream that the real-time monitor server of STB is broadcast judges in the current transmission stream of broadcasting whether carry said reparation operational order sign.If judged result is for being then to carry out S203; If judged result then finishes for not.
S203, STB obtain the target set-top box sequence number related with said reparation operational order in the said current transmission stream of broadcasting.
S204, STB compares STB self built sequence number and said target set-top box sequence number, and judges whether said built-in sequence number and said target set-top box sequence number mate.If judged result is for being then to carry out S205; If judged result then finishes for not.
S205, STB resolve said current transmission stream of broadcasting, and obtain repairing operational order.
S206, STB carry out according to said reparation operational order and repair operation.
The embodiment of the invention is through monitor at the transmission stream that having carried of broadcasting of front end circulation is used to repair the reparation operational order of said STB server in real time; Obtain and resolve said transmission stream; Carry out corresponding reparation operation successively according to repairing operational order, can realize the remote repairing operation at the one-way set-top box of netting is reduced the manpower and materials input of operator; Improve the efficient of STB after-sales service work, promoted user's experience.
See also Fig. 7, for the server of STB restorative procedure of the present invention generates the flow chart that carries the transmission stream of repairing operational order and target set-top box sequence, said method comprises:
S301, server generates the reparation operational order that is used to repair said STB.
Concrete, the attendant is through the problem of analysis user reflection: it is that the manual search that 2001 subscriber computer top box can be successful arrives the program under the single-frequency point that a built-in sequence number is arranged; But can't under all frequencies, search for program automatically; The problem of judging is because the dominant frequency point parameter of this subscriber computer top box is provided with mistake and causes, and the dominant frequency point parameter through modification subscriber computer top box can solve this subscriber computer top box can't be searched for program automatically under all frequencies problem.
Next; The attendant selects a STB arbitrarily; We can be referred to as the test machine top box; Behind this test machine top box of starting up, the attendant operates this test machine top box: Menu (Menu key)-Left (left-hand key)-Left-through remote controller according to following steps>Ok (acknowledgement key)-Down (down Arrow)-Down->Ok->3 (numerical keys 3)-8 (numerical key 8)-7 (numerical key 7)-Ok->Exit (ESC Escape), the time interval between the adjacent key is set at 2 seconds.Through aforesaid operations, the dominant frequency point parameter of test machine top box has been modified to 387, through attendant's further test, is 387 o'clock in dominant frequency point parameter, and this test machine top box can be searched for program automatically, promptly proves this operation feasible.
So; Said S301 is according to attendant's the aforesaid operations order and the time interval; Generation is used to repair the reparation operational order of said STB; Said reparation operational order comprises: to key information, the sequencing of each button and the time interval between the adjacent key that said STB carries out button reparation operation, specific as follows:
[Menu,2s,Left,2s,Left,2s,Ok,2s,Down,2s,Down,2s,Ok,2s,3,2s,8,2s,7,2s,Ok,2s,Exit]。
S302, server obtain the target set-top box sequence number of attendant's input, obtain the mapping relations between said target set-top box sequence number and the said reparation operational order.
Concrete, the attendant is through carrying out classification analysis to the problem of all users' reflections, find except built-in sequence number be that the problem that can't under all frequencies, search for program automatically appears in 2001 subscriber computer top box; Also have built-in sequence number to be respectively 2003,2005,2014,2015,2026 subscriber computer top boxs and same or similar problem also occur; Then said S302 obtains the following target set-top box sequence number of attendant's input: [2001,2003,2005; 2014; 2015,2026], so the mapping relations that obtain between the reparation operational order that said target set-top box sequence number and said generation module 11 generate following:
SEQ[2001,2003,2005,2014,2015,2026]:KEY[Menu,2s,Left,2s,Left,2s,Ok,2s,Down,2s,Down,2s,Ok,2s,3,2s,8,2s,7,2s,Ok,2s,Exit]。
S303, server be the form said mapping relations of packing by appointment, form to transmit stream.
Concrete, said S303 is the mapping relations that form that 2001,2003,2005,2014,2015,2026 user's STB terminal and server are arranged obtains said S302: SEQ [2001,2003,2005,2014,2015,2026]: KEY [Menu, 2s according to built-in sequence number; Left, 2s, Left, 2s, Ok, 2s, Down, 2s; Down, 2s, Ok, 2s, 3,2s, 8,2s; 7,2s, Ok, 2s, Exit], pack, form and transmit stream.
In like manner, when the attendant finds to have new user to reflect that same or similar problem appear in its STB, only need the built-in sequence of the subscriber computer top box that this is new to add to well in the target set-top box sequence number, obtain mapping relations again and get final product, do not give unnecessary details at this.
In the present embodiment; The problem of subscriber computer top box is repaired through button operation; The generation of repairing operational order is to describe with button operation, and in other embodiments, the problem of subscriber computer top box can also be repaired through consistency operation; Promptly repairing operational order also can comprise: software upgrading, restart and reset, standby, the backstage such as wake up and repair operational order, its generating mode is identical with above-mentioned button operation.Promptly for software upgrading, restart and reset, standby, the backstage such as wake up and repair operational order, server all can adopt above-mentioned S301 ~ S303 to realize repairing the generation of operational order.
The embodiment of the invention is analyzed, demonstrates, solves, is sorted out the problem of user's reflection in advance through the attendant; On server, generate corresponding reparation operational order; Can carry out batch remote repairing operation to the STB that same problem occurs, the after-sales service work that makes STB is intelligent and high-efficiency more.
See also Fig. 8, carry out the flow chart of repairing operation for the STB of STB restorative procedure of the present invention according to said reparation operational order, said method comprises:
S401, STB forbid the current button request of user is responded.
Concrete, said S401 forbids that this subscriber computer top box responds the current any button request of user, no matter user's button request is sent through remote controller or front panel.
S402, STB carry out the corresponding feature operation of said key information successively according to the sequencing of the said key information that comprises in the said reparation operational order, said each button and the time interval between the said adjacent key, accomplish until repairing.
Concrete, according to repairing operational order:
[Menu, 2s, Left, 2s, Left, 2s, Ok, 2s, Down; 2s, Down, 2s, Ok, 2s, 3,2s, 8,2s; 7,2s, Ok, 2s, Exit], said S402 carries out corresponding key function: Menu (Menu key) successively, Left (left-hand key), Left (dextrad key), Ok (acknowledgement key); Down (down Arrow), Down, Ok, 3 (numerical keys 3), 8 (numerical keys 8), 7 (numerical keys 7), Ok, Exit (ESC Escape), the time of implementation between adjacent two keypress functions is spaced apart 2 seconds.
Through aforesaid operations, said S402 will this built-in sequence number be that the dominant frequency point parameter of 2001 subscriber computer top box is arranged to 387, has solved this subscriber computer top box can't be searched for program automatically under all frequencies problem.
S403, STB recover the current button request of user is responded.
Concrete, after the reparation operation of accomplishing the subscriber computer top box, said S403 promptly recovers the subscriber computer top box the current button request of user is responded, and the user can arbitrarily pass through remote controller or front panel controller top box.
In the present embodiment; Repairing operation is to describe with button operation; In other embodiments, the reparation carried out operation also can comprise: software upgrading, restart and reset, standby, the backstage such as wake up and repair operation, its processing mode is slightly different with above-mentioned button operation.
Concrete; For software upgrading, restart and reset, standby, the backstage such as wake up and repair operation; Do not need said S401 to forbid the current button request of user is responded, the subscriber computer top box can continue the response to user key-press operation, only needs carry out above-mentioned software upgrading on the backstage, restart and reset, standby, the backstage such as wake up and repair operation through said S402; Realization is dealt with problems to the reparation of STB.
See also Fig. 9, be the embodiment sketch map of STB repair system of the present invention, said STB repair system comprises: server 01 and STB 02, wherein:
Said server 01 is used to generate and carries the transmission stream of repairing operational order and target set-top box sequence, modulates the emission frequency of said transmission stream, and broadcasts said transmission stream according to said emission frequency circulation;
Said STB 02; Be used for when extracting the current transmission stream of broadcasting of server 01 and carried reparation operational order sign; Obtain in the said current transmission stream of broadcasting and repair the related target set-top box sequence number of operational order, STB self built sequence number and said target set-top box sequence number are compared, and judge whether said built-in sequence number and said target set-top box sequence number mate; When said built-in sequence number and said target set-top box sequence number mate each other; Resolve said current transmission stream of broadcasting, obtain repairing operational order, carry out according to said reparation operational order and repair operation.
The embodiment of the invention is through obtaining and resolve the transmission stream that has carried the reparation operational order that is used to repair said STB; Carry out corresponding reparation operation successively according to repairing operational order; Can realize remote repairing operation at the one-way set-top box of netting; Reduce the manpower and materials input of operator, improve the efficient of STB after-sales service work, promoted user's experience.
Simultaneously, server can carry out batch remote repairing to the STB that same problem occurs and operate through broadcast the transmission stream that has carried the reparation operational order that is used to repair said STB in front end circulation, and the after-sales service work that makes STB is intelligent and high-efficiency more.
Through the description of above execution mode, those skilled in the art can be well understood to the present invention and can realize by the mode that software adds essential hardware platform, can certainly all implement through hardware.Based on such understanding; All or part of can the coming out that technical scheme of the present invention contributes to background technology with the embodied of software product; This computer software product can be stored in the storage medium, like ROM/RAM, magnetic disc, CD etc., comprises that some instructions are with so that a computer equipment (can be a personal computer; Server, the perhaps network equipment etc.) carry out the described method of some part of each embodiment of the present invention or embodiment.
Above disclosedly be merely a kind of preferred embodiment of the present invention, can not limit the present invention's interest field certainly with this, the equivalent variations of therefore doing according to claim of the present invention still belongs to the scope that the present invention is contained.
Claims (10)
1. a STB restorative procedure is characterized in that, comprising:
When in extracting current transmission stream of broadcasting, having carried reparation operational order sign, STB obtains in the said current transmission stream of broadcasting and repairs the related target set-top box sequence number of operational order;
STB compares STB self built sequence number and said target set-top box sequence number, and judges whether said built-in sequence number and said target set-top box sequence number mate;
When said built-in sequence number and said target set-top box sequence number mated each other, STB was resolved said current transmission stream of broadcasting, and obtains repairing operational order;
STB is carried out according to said reparation operational order and is repaired operation.
2. the method for claim 1; It is characterized in that; When in extracting current transmission stream of broadcasting, having carried reparation operational order sign, STB obtains before the step of target set-top box sequence number related with repairing operational order in the said current transmission stream of broadcasting, and also comprises said:
The transmission stream that the real-time monitor server of STB is broadcast judges in the current transmission stream of broadcasting whether carry said reparation operational order sign.
3. method as claimed in claim 2 is characterized in that, at the transmission stream that the real-time monitor server of said STB is broadcast, judges in the current transmission stream of broadcasting whether comprise before the step of said reparation operational order sign, also comprise:
Server generates and carries the transmission stream of repairing operational order and target set-top box sequence, and this step specifically comprises:
Server generates the reparation operational order that is used to repair said STB, and said reparation operational order comprises: key information, the sequencing of each button and the time interval between the adjacent key of said STB being carried out button reparation operation;
Server obtains the target set-top box sequence number of attendant's input, obtains the mapping relations between said target set-top box sequence number and the said reparation operational order;
Server is the form said mapping relations of packing by appointment, form to transmit stream.
4. method as claimed in claim 3 is characterized in that, in said server form said mapping relations of packing by appointment, forms after the step that transmits stream, also comprises:
Server is modulated the emission frequency of said transmission stream, and broadcasts said transmission stream according to said emission frequency circulation.
5. method as claimed in claim 4 is characterized in that, said STB is carried out the step of repairing operation according to said reparation operational order, comprising:
STB is forbidden the current button request of user is responded;
STB is carried out the corresponding feature operation of said key information successively according to the sequencing of the said key information that comprises in the said reparation operational order, said each button and the time interval between the said adjacent key, accomplishes until repairing;
STB recovers the current button request of user is responded.
6. a STB is characterized in that, comprising: acquisition module, comparison module, parsing module, reparation module, wherein:
Said acquisition module is used for when extracting current transmission stream of broadcasting and carried reparation operational order sign, obtains in the said current transmission stream of broadcasting and repairs the related target set-top box sequence number of operational order;
Said comparison module is used for the target set-top box sequence number that STB self built sequence number and said acquisition module obtain is compared, and judges whether said built-in sequence number and said target set-top box sequence number mate;
Said parsing module is used for when said comparison module is judged said built-in sequence number and said target set-top box sequence number and mated each other, resolving said current transmission stream of broadcasting, and obtains repairing operational order;
Said reparation module, the reparation operational order that is used for obtaining according to said parsing module are carried out and are repaired operation.
7. STB as claimed in claim 6 is characterized in that, also comprises:
Detection module is used for the transmission stream that real-time monitor server is broadcast, and judges in the current transmission stream of broadcasting whether carry said reparation operational order sign.
8. STB as claimed in claim 7 is characterized in that, said reparation module comprises: forbid unit, performance element, recovery unit, wherein:
The said unit of forbidding is used to forbid the current button request of user is responded;
Said performance element; Be used for resolving said key information, the sequencing of said each button and the time interval between the said adjacent key that the reparation operational order that obtains comprises according to said parsing module; Carry out the corresponding feature operation of said key information successively, accomplish until repairing;
Said recovery unit is used to recover the current button request of user is responded.
9. a server is characterized in that, comprising: generation module, mapping block, packetization module and broadcast module, wherein:
Said generation module is used to generate the reparation operational order that is used to repair said STB, and said reparation operational order comprises: key information, the sequencing of each button and the time interval between the adjacent key of said STB being carried out button reparation operation;
Said mapping block is used to obtain the target set-top box sequence number of attendant's input, obtains the mapping relations between the reparation operational order of said target set-top box sequence number and said generation module generation;
Said packetization module is used for the mapping relations that said mapping block obtains of packing of form by appointment, forms and transmits stream;
The said module of broadcasting is used to modulate the emission frequency of the transmission stream that said packetization module forms, and broadcasts the transmission stream that said packetization module forms according to said emission frequency circulation.
10. a STB repair system is characterized in that, comprises server and STB, wherein:
Said server is used to generate and carries the transmission stream of repairing operational order and target set-top box sequence, modulates the emission frequency of said transmission stream, and broadcasts said transmission stream according to said emission frequency circulation;
Said STB; Be used for when extracting current transmission stream of broadcasting and carried reparation operational order sign; Obtain in the said current transmission stream of broadcasting and repair the related target set-top box sequence number of operational order, STB self built sequence number and said target set-top box sequence number are compared, and judge whether said built-in sequence number and said target set-top box sequence number mate; When said built-in sequence number and said target set-top box sequence number mate each other; Resolve said current transmission stream of broadcasting, obtain repairing operational order, carry out according to said reparation operational order and repair operation.
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