CN102222295A - Control method of self-service shopping on self-service terminal and control device thereof - Google Patents

Control method of self-service shopping on self-service terminal and control device thereof Download PDF

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Publication number
CN102222295A
CN102222295A CN2010101462743A CN201010146274A CN102222295A CN 102222295 A CN102222295 A CN 102222295A CN 2010101462743 A CN2010101462743 A CN 2010101462743A CN 201010146274 A CN201010146274 A CN 201010146274A CN 102222295 A CN102222295 A CN 102222295A
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China
Prior art keywords
consumer
information
self
shopping
advertising message
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CN2010101462743A
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张毅斌
贺樑
应振宇
陈华东
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WEIPENG INFORMATION TECHNOLOGY Co Ltd
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WEIPENG INFORMATION TECHNOLOGY Co Ltd
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Priority to CN2010101462743A priority Critical patent/CN102222295A/en
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Abstract

The invention provides a control method of self-service shopping on a self-service terminal. The method comprises the following steps: a. receiving shopping request information from a consumer; b. sending the shopping request information to an order processing system corresponding to the self-service terminal; c. providing processing information of the shopping request information to the consumer according to the order processing system. The invention also provides a corresponding control device and system. According to the invention, the self-service terminal receives the shopping request information from the consumer and feeds back the order processing information to the consumer which is user after the finish of shopping order processing. So a shopping approach different from the prior art is provided for the user, being widely applied to fields of shopping, food and drink, ticket business and the like.

Description

A kind of on self-aided terminal the control method and the control device of self-help shopping
Technical field
The present invention relates to the information processing control system, electronic commerce information disposal system especially particularly, relates in the information processing control system control method of self-help shopping and control corresponding device on self-aided terminal.
Background technology
Along with the high speed development of Internet technology and modern communication technology, people's shopping way has had more selection space.Traditional shopping way normally consumer directly arrives picking commodities in the solid shop/brick and mortar store, and the waiter in the shop provides service for the consumer, and for example waiter introduces commodity to the consumer, and recommends other relevant commodity to select for the consumer; After the consumer has chosen the commodity of admiring then, the direct payment delivery of cargo.
In recent years, shopping online begins to popularize, especially for the consumer of youth, and a kind of especially fashion of shopping online, popular life style.For example, e-commerce websites such as Taobao, eBay, Dangdang.com provide the transaction platform of a kind of C2C or B2C for growing Internet user.People click the mouse before only need being sitting in computer like a cork, and the home-confined commodity that just can select own clock meaning are paid debt on third party's payment system, for example the Alipay system then in advance.And after the consumer receives commodity, more described debt is forwarded on seller's the account.But many times, the internet is a virtual world after all, and the network user is very different especially.Many consumers that lack experience tend to have dust thrown into the eyes when doing shopping on the net, and can increase consumer's the sense of security by traditional shopping way, but often require a great deal of time waiter's workload and hotel owner's operating cost in the solid shop/brick and mortar store that also increases in addition.
In present stage, the method for going back the satisfactory to both parties neat U.S. of neither one can solve the above-mentioned problem of mentioning well.Ordering at the restaurant with the consumer is example, and the mode of ordering in restaurant is to rely on manually ordering of waiter to realize mostly at present.For example, after the guest takes one's seat, waiter is by pen or terminal record guest's the information of ordering, and the guest can only order by the menu that the restaurant provides, menu generally includes name of the dish, price and picture, even only comprises name of the dish and price, and has dinner in order to attract the guest in the dining room, usually the picture of menu also is through special processing and actually differs bigger, and the guest is very few to the understanding to the dish selected like this.In addition, the guest is with looking for waiter to settle accounts after the meal again, so both increased waiter's workload, having increased cost to the restaurant again.Therefore, provide a kind of rights and interests can ensure consumers shopping the time, the technical scheme that can save shopping-time again, reduces the operating cost of businessman will be brought very big economic benefit for consumer and businessman.
Summary of the invention
At defective of the prior art, the objective of the invention is by self-aided terminal provide a kind of on self-aided terminal the control method and the control corresponding device of self-help shopping.
According to an aspect of the present invention, provide a kind of on self-aided terminal the control method of self-help shopping, comprise step: a. receives the shopping solicited message from the consumer; B. described shopping solicited message is sent to the order processing system corresponding with described self-aided terminal; C. provide process information according to the feedback information of described order processing system to described consumer at described shopping solicited message.
According to another aspect of the present invention, also provide a kind of on self-aided terminal the control device of self-help shopping, comprise first receiving device, it is used to receive the shopping solicited message from the consumer; First dispensing device, it is used for described shopping solicited message is sent to the order processing system corresponding with described self-aided terminal; First generator, it is used for providing process information at described shopping solicited message according to the feedback information of described order processing system to described consumer.
According to a further aspect of the invention, provide a kind of self-help shopping system, be used for consumer's self-help shopping, comprising: self-aided terminal, it is used to receive consumer's shopping solicited message, and demonstration and the corresponding feedback information of described shopping request; Order processing system, it is connected by network with described self-aided terminal, is used to handle the shopping solicited message from described self-aided terminal at least; And payment processing system, it is connected by network with described order processing system at least, and is used for described consumer's payment account is settled accounts.
The present invention is by the shopping solicited message of self-aided terminal reception from the consumer, and in the order processing information of finishing the shopping of purchase order processing rear line feedback, wherein, above-mentioned shopping process can be initiated by IC-card by the user, so the present invention provides the approach different with prior art by user's shopping.Further, the present invention can also provide the function of checkout to the user by self-aided terminal, and above-mentioned self-aided terminal is with the payment system networking and cooperate and finish user's checkout.The present invention is applied to e-commerce field such as shopping at network can provide consumption experience more easily for the user, makes the user promptly can finish from checking all processes of commodity to the payment checkout that places an order again by this platform of self-aided terminal.
Description of drawings
By reading the detailed description of non-limiting example being done with reference to the following drawings, it is more obvious that other features, objects and advantages of the present invention will become:
Fig. 1 illustrates according to the first embodiment of the present invention, a kind of process flow diagram of handling the self-help shopping request on self-aided terminal in the control method of self-help shopping;
Fig. 2 illustrates according to a second embodiment of the present invention, a kind of process flow diagram of finishing payment processes on self-aided terminal in the control method of self-help shopping;
Fig. 3 illustrates a third embodiment in accordance with the invention, a kind of on self-aided terminal in the control method of self-help shopping to the process flow diagram of consumer's Recommendations;
Fig. 4 illustrates one of a third embodiment in accordance with the invention and changes example, a kind of on self-aided terminal in the control method of self-help shopping to the process flow diagram of consumer's Recommendations;
Fig. 5 illustrates a fourth embodiment in accordance with the invention, a kind of process flow diagram that in the control method of self-help shopping the consumer is carried out authentication on self-aided terminal;
Fig. 6 illustrates one of a fourth embodiment in accordance with the invention and changes example, a kind of process flow diagram that in the control method of self-help shopping the consumer is carried out authentication on self-aided terminal;
Fig. 7 illustrates according to a fifth embodiment of the invention, a kind of on self-aided terminal in the control method of self-help shopping to the process flow diagram of consumer's display ads;
Fig. 8 illustrates according to a specific embodiment of the present invention, the constructional device synoptic diagram of self-aided terminal described in a kind of self-help shopping system;
Fig. 9 illustrates according to a specific embodiment of the present invention, a kind of on self-aided terminal the network topological diagram of self-help shopping;
Figure 10 illustrates according to a fifth embodiment of the invention, a kind of on self-aided terminal the structural drawing of the control device of self-help shopping;
Figure 11 illustrates according to a fifth embodiment of the invention one and changes example, a kind of on self-aided terminal the structural drawing of the first receiving device in the control device of self-help shopping; And
Figure 12 illustrates according to a fifth embodiment of the invention another and changes example, a kind of on self-aided terminal the structural drawing of first accounting device in the control device of self-help shopping.
Embodiment
Fig. 1 illustrates according to the first embodiment of the present invention, a kind of process flow diagram of handling the self-help shopping request on self-aided terminal in the control method of self-help shopping.It will be appreciated by those skilled in the art that the described self-aided terminal of present embodiment preferably is applied to places such as each big restaurant, restaurant.Particularly, in the present embodiment, at first execution in step S210 receives the shopping solicited message from the consumer.Preferably, described shopping solicited message is sent by a consumer (or being referred to as the user), and correspondingly, described self-aided terminal receives this shopping solicited message.For example, be example to order dishes on the described self-aided terminal of consumer at the restaurant.Described consumer selects oneself to need the name of the dish of point by a series of menus that provided on this self-aided terminal.When described consumer has clicked the pairing button of described name of the dish, promptly sent the solicited message of ordering dishes (being described shopping solicited message) to described self-aided terminal, wherein said shopping solicited message can be a number information (such as code name CN0001, the TF0004 etc. of described name of the dish), promptly described name of the dish pairing sequence number in the background system of described self-aided terminal; Perhaps described shopping solicited message also can be the concrete title (is sweet and sour spareribs, tomato omelette/omelet etc. such as described name of the dish) of described name of the dish, and this does not influence essence of the present invention, does not repeat them here.The background system of described self-aided terminal will be by the order dishes solicited message of described self-aided terminal reception from the consumer then.
Then, execution in step S211 sends to the order processing system corresponding with described self-aided terminal with described shopping solicited message.Those skilled in the art understand, described order processing system is mainly used in the shopping solicited message of processing from described self-aided terminal, further, at least comprise in the described order processing system that a database is used to write down described shopping solicited message, can also comprise that an order generating apparatus is used for generating a corresponding order table according to described shopping solicited message.Particularly, implementation process according to described step S210, for example, described consumer can select name of the dish (being described shopping solicited message) one by one and send it to the order processing system of described self-aided terminal correspondence, correspondingly, the described order processing system described shopping solicited message that will receive records in the corresponding tables of data of described database.Again for example, described consumer can also select to send to described order processing system together after required all names of the dish (being a plurality of described shopping solicited messages), and described then order processing system just records all described shopping solicited messages in the corresponding tables of data of described database more together.Those skilled in the art can be provided with the mode that described order processing system receives information according to the optimum treatment effect of background system, do not repeat them here.
Then, execution in step S212 provides process information at described shopping solicited message according to the feedback information of described order processing system to described consumer.Wherein, described process information at described shopping solicited message comprises order processing information at least.Particularly, according to above-mentioned steps S211, the order generating apparatus of described order processing system can generate an order form automatically according to the above-mentioned described shopping solicited message that has been recorded in the described tables of data.For example, according to described shopping solicited message (such as the code name of described name of the dish), described order generating apparatus at first will be searched for and details such as corresponding name of the dish of described code name and the pairing picture of described name of the dish by query sentence of database in the database of background processing system, and read described details, described order generating apparatus generates corresponding feedback information according to the information that reads, further, described order processing system preferably can print the order (being described feedback information) that generates by the printing equipment on the self-aided terminal (as shown in Figure 8); Perhaps can also provide described order to the consumer by the display screen on the self-aided terminal (as shown in Figure 8); Perhaps can also report particular content of described order or the like to described consumer by the audio devices on the self-aided terminal (as shown in Figure 8), those skilled in the art can select wherein any one or multiple mode to provide feedback information to the consumer according to actual needs, do not repeat them here.
Then, execution in step S213 receives the check-out request information from the consumer.Here continue to use the embodiment that orders dishes on the described self-aided terminal of described consumer at the restaurant equally, correspondingly, when described consumer have a dinner finish after, can finish the process of Pay Bill by described self-aided terminal.For example, described consumer can access described sequence information on described self-aided terminal, those skilled in the art understand, the order that generates before described order processing system will be preserved, and described order is numbered, described consumer just can transfer corresponding order as long as import described numbering by the input media on the described self-aided terminal (as shown in Figure 8), those skilled in the art can realize said process by relevant programmed control, do not repeat them here.Further, described consumer can examine described order, after confirming that the menu information on the described order and the corresponding amount of money are accurate, sends check-out request information to described self-aided terminal.Particularly, for example, those skilled in the art can provide " payment " button on described self-aided terminal, after described consumer presses described button, promptly the background system to described self-aided terminal sends check-out request information, more precisely order processing system/the payment processing system in described background system sends described check-out request information, and described then payment processing system will be by the check-out request information of described self-aided terminal reception from the consumer.
Further, execution in step S214 is according to the processing of settling accounts of described check-out request information.Particularly, described payment processing system can provide the corresponding payment information to described consumer having received described check-out request information.For example, provide one or more modes of payments by the display screen on the described self-aided terminal to described consumer.Such as, point out described consumer to come payment by bank card (comprising debit card and credit card), the consumer needs only POS device (as shown in Figure 8) and the relevant operation indicating of basis that the bank card of being held is inserted on the described self-aided terminal and finishes payment process; Again such as, point out described consumer to come payment by IC-card or electronic tag card, the consumer can be placed on the IC-card of being held in the induction region of the RFID equipment on the described self-aided terminal and according to relevant operation indicating and finish payment.Particularly, described payment process will be described in detail in the following embodiments, not repeat them here.
In the preference of described step S214, comprise following two sub-steps according to the described check-out request information process of handling of settling accounts:
1) at first described check-out request information is sent to the order processing system corresponding with described self-aided terminal.Those skilled in the art can provide " payment/checkout " accordingly button for the consumer on the operation interface of described self-aided terminal, after described consumer presses this button, promptly the background system to described self-aided terminal sends check-out request information, it will be appreciated by those skilled in the art that described background system can send to described order processing system with described check-out request information.Those skilled in the art understand, in such embodiments, described background system can be connected by fixed network with described order processing system, and further, described background system can send to described order processing system with described check-out request information by described fixed network.Further, described order processing system can be transferred corresponding order according to described check-out request information, for example, the number information that in described check-out request information, has comprised described consumer place table, maintenance data storehouse action statement (for example SQL statement) can read described number information, search for corresponding order according to described number information then, and print described order, can also show described order etc. by described display screen by described printing equipment (as shown in Figure 8).
2) according to the processing of settling accounts of the feedback information of described order processing system.The mode of multiple checkout processing can be provided to described consumer in the feedback information of described order processing system particularly.For example the consumer comes payment by bank card (comprising debit card and credit card), and described consumer needs only POS device (as shown in Figure 8) and the relevant operation indicating of basis that the bank card of being held is inserted on the described self-aided terminal and finishes described checkout processing procedure; Again for example, the consumer can also come payment by IC-card (perhaps electronic tag card), and described consumer can finish the checkout processing procedure near the operation indicating that also basis is relevant in the induction region of the RFID fetch equipment (as shown in Figure 8) on the described self-aided terminal with the IC-card of being held.
Further, wherein said check-out flow comprises: at first, described self-aided terminal sends to described order processing system by mobile communications network (as shown in Figure 9) with described consumer's shopping solicited message.Then, described order processing system generates corresponding order according to described shopping solicited message, and sends the payment processes request according to the information of described order to described payment processing system.
For example, wherein said payment processing system can be a banking system, when paying the debt of shopping such as described consumer by bank card, can finish check-out process by the processing of the payment and settlement in the described banking system; Again for example, described payment processing system can also be the third party system, be similar to the Alipay system such as described third party's system class, described consumer can be saved in the shopping debt in the described Alipay system (be described third party system) in advance, after receiving material object, send the payment processes request to described Alipay system again, Alipay is got to corresponding debt in the number of the account of appointment (seller's number of the account for example more then, wherein said seller can be market or individual etc.), finish the flow process that described payment is settled accounts at last; Again for example, described payment processing system can also be an integrating system, can come pair valency of payment for merchandise by the balance of points in the integration account such as described consumer, and its specific implementation process will be described in Fig. 2, not repeat them here.
Further, described payment processing system can also be the combination of above-mentioned three kinds of systems.For example, described payment processing system comprises banking system and integrating system.Such as, when described consumer's balance of points is paid the commodity of purchase inadequately, can also continue the remaining sum of payment for merchandise by bank card, when Sorry, your ticket has not enough value in described consumer's the integration account, described self-aided terminal can point out described consumer to use bank card to continue payment of balance by display screen like this.
In another preference, described step S214 comprises that substep " sends in the payment account corresponding with described consumer the described check-out request information of Zhi Fuyu to the solicited message of reply valency to a payment processing system " and " receive the feedback information of described payment processing system; wherein, described feedback information comprises the result that described payment processing system is settled accounts and handled described payment account according to described check-out request information ".Particularly, after described self-aided terminal receives the check-out request information that the user sends, background system corresponding with it according to described check-out request information determine article that the user buys and further these article of geo-statistic price or with the corresponding integration of price, price or number of points after will adding up then send to described payment processing system, described then payment processing system is according to pair valency of the above-mentioned price that receives or number of points deduction respective numbers in described consumer's the account, and the result that will deduct feeds back to described background system.
Further, those skilled in the art understand, change in the example at one, described step S213, S214 can be changed to the step of " directly sending Payment Request to payment processing system by self-aided terminal ", particularly, described self-aided terminal can be with the identification information of businessman under it, described consumer's identification information and payment/integration send to described payment processing system, described then payment processing system is determined the account of businessman according to the identification information of businessman, determine described consumer's account according to described consumer's identification information, and the corresponding amount of money/integration is put under the account of businessman from described consumer's account according to payment/integration.For example in the embodiment shown in following Fig. 9, the GPRS module that described self-aided terminal 401 can pass through to be comprised is directly sent Payment Request to described payment processing system through mobile communications network.And change in the example at another, described step S213, S214 can be changed to the step of " sending Payment Request to payment processing system by other non-self-aided terminals ", particularly, described consumer can be by Mobile banking to the corresponding amount of money of businessman's Zhi Fuyu order and/or integration, preferably, described consumer sends the order number of this consumption to described payment processing system by mobile phone, described payment processing system is after the payment of finishing the amount of money and/or integration, this order number is sent to businessman, for example can be by described order processing system to the prepaid information of businessman's feedback order.
One at present embodiment changes in the example, and at the implementation process of described step S210, described consumer can also send the shopping solicited message to the background system of described self-aided terminal by remote mode.Preferably, described consumer can be on the shopping website of appointment the registered members, the commodity of admiring just can be selected in the login back on described shopping website.For example, the consumer can buy film ticket by described shopping website, particularly, also login behind the at first described consumer registered members, select one or many film tickets then in the film ticket prefecture on described shopping website, promptly send the shopping solicited message to the background system of described self-aided terminal, then described shopping solicited message is sent to the order processing system corresponding (step S211 as described) with described self-aided terminal by remote mode.Further, described order processing system will be searched for the database of background system and generate corresponding order according to described shopping solicited message, the details that comprise the film ticket that the consumer buys in the described order specifically comprise information (step S212 as described) such as movie name, movie theatre title, projection time, seat number and admission fee.After described consumer confirms that the details of described order are accurate, can send check-out request information (step S213 as described) to described order processing system.Further, described background system can provide the multiple modes of payments to described consumer, particularly, for example, described consumer can select with described film ticket download of information to described shopping website corresponding electronic label card in, described then consumer can hold described electronic tag and snap on the self-aided terminal in the cinema and read described film ticket, and uses the POS device of bank card on described self-aided terminal to finish payment, prints described film ticket at last; Again for example, described consumer can also pay corresponding fund by Web bank, and the cell-phone number of reservation oneself on described shopping website, described then shopping website can send to the two-dimension code image (being electronic ticket) of described film ticket correspondence on the cell-phone number that described consumer provides, further, as long as described consumer hold have described two-dimension code image mobile phone to cinema, and the described two-dimension code image of two-dimension code scanning area interscan of appointment can enter movie theatre and watches film on described self-aided terminal.More specifically, those skilled in the art can also change in conjunction with prior art and more embodiment, do not repeat them here.
Preferably, the background system of described self-aided terminal has write down user's sequence information, wherein, described sequence information be stored in the corresponding account of IC-card that the user holds in, when needs place an order, the user can respond to IC-card with described self-aided terminal mutually, described self-aided terminal is confirmed user's identity according to this IC-card, and will be shown to user's (for example by display screen shown in Fig. 8 82) with the order of being stored in the corresponding account of this IC, the user sends described shopping solicited message by order is added their confirmation.Further, the user can also with the corresponding account of IC in its some bank card account number of storage, like this, by to the selection of bank card account number with confirm can realize sending check-out request information.
In another variation example of present embodiment, described step S213 can be omitted.For example, after described step S212, then carry out described step S214, particularly, for example, in commercial customs is to settle accounts earlier afterwards to use in the situation of service, the user also is described check-out request information to the solicited message of service simultaneously, it will be appreciated by those skilled in the art that can be that trigger message starts the described step S214 of execution this moment by described shopping solicited message.Again for example, the check-out request information that receives described consumer among the described step S213 can be finished in described step S210, particularly, when sending the shopping solicited message, described consumer also sent the checkout solicited message, promptly after described consumer has selected commodity, the background system of described self-aided terminal can be directly from the integration account of described consumer's correspondence or bank card account corresponding integration of deduction or debt.It will be appreciated by those skilled in the art that the implementation process that changes example according to described, can be under a stable condition so that the flow process of described self-aided terminal processes said request information (comprising shopping solicited message and check-out request information) is more succinct, efficient is higher.
Change in the example at one, described step S213 and S214 can be omitted, and for example, the commodity of being asked when described shopping solicited message are free the grantings, then do not need the process of settling accounts this moment, and therefore described step S213 and S214 can be omitted.
In a preference of present embodiment, described step S212 comprises the step of " increasing first integral in described consumer's account ", wherein, described first integral comprises the integration of the businessman corresponding with this consumption of described consumer, the integration that can also comprise third party businessman, wherein, described third party businessman is the businessman outside the businessman corresponding with this consumption of described consumer.Particularly, integration account management system to the one or more integration accounts of the described consumer of management sends described consumer's the identification information and the number of points of this increase, determine its integration account by this integration account management system according to described consumer's identification information then, and increase integration to the account.For example, after described consumer has bought the commodity of a businessman in the business alliance, except the account to described consumer increases the integration of this businessman, can also increase the integration of other businessman in this business alliance to the account by it.
Fig. 2 illustrates according to a second embodiment of the present invention, a kind of process flow diagram of finishing payment processes on self-aided terminal in the control method of self-help shopping.It will be appreciated by those skilled in the art that present embodiment has mainly been described by described self-aided terminal finishes the process that payment checkout is handled.Particularly, in the present embodiment, at first execution in step S220 judges whether described consumer agrees the processing of settling accounts.If the judged result of described step S220 is sure, promptly described consumer agrees to settle accounts processing, then execution in step S221 next; Otherwise, inquire once more over time whether described consumer agrees to settle accounts.For example, with reference to the S213 of step described in Fig. 1, when the consumer presses " payment/checkout " button on described self-aided terminal, can judge that described consumer agrees to settle accounts processing.And change in the example at one, as if the judged result of described step S220 negate, then process ends.
Wherein, in described step S221, obtain the balance of points in the integration account corresponding with described consumer.In a preference, particularly, those skilled in the art understand, when described consumer behind registered members on the shopping website of described self-aided terminal correspondence, correspondingly, the background system of described self-aided terminal will provide an integration account for described consumer, and it is used to write down details such as its balance of points, integration service recorder.Further, for example, when described consumer inputs membership number (perhaps identity information such as user name, number of the account) on the self-aided terminal by described input media (as shown in Figure 8) after, described background system can obtain and the corresponding integration accounts information of described membership number according to the membership number of described consumer's input, comprises described balance of points information, integration service recorder information etc.Particularly, the technician can realize said process by query sentence of database, does not repeat them here.Again for example, described consumer can also be stuck on the RFID fetch equipment of described self-aided terminal " brush " by the electronic tag of holding once, by the radio frequency identification network, described self-aided terminal can read the information on the described electronic tag card, comprising described consumer's log-on message, integration information etc.Those skilled in the art understand, described electronic tag card is the IC-card that a kind of and described shopping website (being described self-aided terminal) is bound mutually, particularly, described consumer can activate described electronic tag card by sending short message by mobile phone (sequence number that comprises described electronic tag card), thereby the realization cell-phone number is bound mutually with described sequence number, further, described consumer is with the number of the account registered members of described cell-phone number as described shopping website, described like this self-aided terminal is by reading the log-on message that just can obtain described consumer on the described electronic tag card, integration informations etc. do not repeat them here.And change in the example at one, described integration account can also be that other system (for example member's integrating system in supermarket) except background system obtains the integration accounts information, those skilled in the art can realize such variation example according to actual needs, will not give unnecessary details.
Then, whether execution in step S222 judges in the integration account corresponding with described consumer pre-paid and the corresponding integration of described check-out request information.It will be appreciated by those skilled in the art that described consumer can also can pay described integration to valency to valency by the corresponding integration of direct payment on described shopping website on described self-aided terminal.Particularly, for example, described consumer has bought some articles for daily use (such as articles for use such as toothbrush, toothpaste, soap, shampoos) by described shopping website, and described every sample articles for daily use all indicate corresponding integration to valency, such as every toothbrush to valency be 2 integrations, every toothpaste to valency be 3 integrations, every block manure soap to valency be 2 integrations, every bottle of shampoo be 10 integrations to valency.Further, described consumer can pay pair valency of described articles for daily use by integration in the integration account on described shopping website, such as, described consumer has bought 10 toothbrush, 8 toothpaste, 6 block manure soaps, 4 bottles of shampoos, order processing system in the so described background system can calculate buys the needed integration of all commodity to valency, such as, according to the foregoing description, the integration that calculates is 96 integrations to valency.Then, described consumer can pay described integration by direct-on-line (promptly by described shopping website platform), correspondingly, described payment processing system will be deducted described integration from described consumer's integration account, and be " 1 " (promptly finished payment processes, correspondingly payment processes is not finished in " 0 " expression as yet) to described consumer's hand marker by described order processing system.The implementation process that it will be appreciated by those skilled in the art that described deduction integration and hand marker can realize by data base manipulation statement, does not repeat them here.Further, when described consumer prints its articles for daily use order of buying by described self-aided terminal, whether the label information of the background system of described self-aided terminal by reading described order just can judge in the integration account of described consumer's correspondence pre-paid and the corresponding integration of described check-out request information, particularly, when reading hand marker for " 0 ", can judge its pre-paid integration not as yet, and when the hand marker that reads is " 1 ", can judge it, those skilled in the art understand, described process also can realize by database statement or corresponding control programs, not repeat them here.Please replenish the embodiment of other system (for example third party system) the judgement pre-paid integration except background system.
And change in the example at one, described integration account can also be the process that the pre-paid integration is judged by other system (for example member's integrating system in supermarket) except background system, those skilled in the art can realize such variation example according to actual needs, will not give unnecessary details.
Further, when the judged result of described step S222 is sure, promptly in described consumer's the integration account pre-paid described integration, then no longer carry out following flow process, this payment processes process finishes; If the judged result of described step S222 negates, promptly next pre-paid integration described to be paid not as yet in described consumer's the integration account then enters step S223, obtains the integration to be paid of described check-out request information correspondence.Particularly, continue to use the embodiment of above-mentioned purchase articles for daily use equally.According to this step, described consumer is the corresponding integration of pre-paid not as yet, order processing system in the described self-aided terminal background system can obtain integration accordingly to be paid according to the integration on the described order to the valency total value from described consumer's integration account balance.
Then execution in step S224 deducts integration described to be paid in described integration account.Particularly, those skilled in the art understand, in fact described process deducts corresponding integration in the integration account of a correspondence, for example above-mentioned integration to be paid, this process and common E-Payment are similar, can realize that for example, the renewal statement (for example Update statement) in the utilization SQL statement upgrades corresponding integration field in the described integration account by data base manipulation statement; Again for example, can also calculate integration in the described integration field, describedly wait to pay integration and obtain new balance of points thereby balance of points in the described integration field can be deducted particularly by the corresponding calculated formula.Those skilled in the art can also realize said process by other control programs, do not repeat them here.
One at present embodiment changes in the example, described step S221 and described step S222 can exchange, whether promptly judge earlier in the integration account corresponding pre-paid and the corresponding integration of described check-out request information with described consumer, when described judged result when negating, carry out described step S221 again, obtain the balance of points in the integration account corresponding with described consumer; And when described judged result for certainly the time, then no longer carry out following flow process, this payment processes process finishes.It will be appreciated by those skilled in the art that such order change does not influence the essence of the flow process of payment processes described in the present embodiment, does not repeat them here.
Change in example at another of present embodiment, described step S223 and described step S224 can merge into a step, promptly obtain described check-out request information correspondence wait pay integration and deduct integration described to be paid.In actual applications, described background system can obtain wait to pay integration in the direct corresponding integration described to be paid of deduction from described consumer's integration account.It will be appreciated by those skilled in the art that not influencing the essence of the flow process of payment processes described in the present embodiment after described two steps merging, do not repeat them here.
One at present embodiment changes in the example, and described step S220 can also implement by other modes.Particularly, for example, described self-aided terminal sends one by display screen to described consumer and confirms solicited message, such as ejecting a dialog box: " processing of agreeing to settle accounts? " if described consumer clicks "Yes", then determine its agreement processing of settling accounts; Otherwise, think that then it disagrees with the processing of settling accounts.Again for example, described self-aided terminal can also be by sending the mode of SMS, can be such as described consumer by the input media input handset on the described self-aided terminal number, further, after described self-aided terminal gets access to described cell-phone number, send a confirmation (for example passing through way of short messages) and point out described consumer wants to reply described note to described cell-phone number (being the consumer) by mobile communications network, then, judge according to described consumer's feedback information whether described its agrees the processing of settling accounts, concrete processing procedure and the foregoing description are similar, do not repeat them here.
It will be appreciated by those skilled in the art that in conjunction with Fig. 1 and the described embodiment of Fig. 2 and can be applied to several scenes.For example, described consumer can finish the process of sending the shopping request, selecting commodity and payment checkout by described self-aided terminal, and the printing equipment by described self-aided terminal prints order, and described then consumer can obtain the commodity of purchase with described order in the solid shop/brick and mortar store of appointment.Further, described solid shop/brick and mortar store can be the location of described self-aided terminal, also can be the strange land, and this does not influence essence of the present invention, does not repeat them here.
In another variation example of present embodiment, described step S221 can exchange on execution sequence with described step S222, particularly, if the judged result of described step S220 is sure, then next enters described step S222; Further, if the judged result of described step S222 negates then next to enter described step S221; Next described step S221 enters described step S223 after carrying out.In the present embodiment, if the user agrees checkout, the corresponding integration of whether then having judged earlier in user's the integration account pre-paid, if the user pre-paid enough integrations, then no longer deduct integration described to be paid by described step S223 and step S224; Otherwise, again by described step S223 and step S224 deduction integration described to be paid.
Fig. 3 illustrates a third embodiment in accordance with the invention, a kind of on self-aided terminal in the control method of self-help shopping to the process flow diagram of consumer's Recommendations.It will be appreciated by those skilled in the art that present embodiment mainly described the process to described consumer's Recommendations.Particularly, in the present embodiment, at first, execution in step S230 receives the described shopping solicited message that described consumer sends by described self-aided terminal.For example, described consumer can download bell sound/CRBT on described self-aided terminal, those skilled in the art can show the tabulation that bell sound/CRBT that the consumer downloads can be provided by background system at the display screen (as shown in Figure 8) of described self-aided terminal, preferably, described tabulation can be classified according to certain feature, such as according to category classifications such as pop music, classical music, country music, dance music, light musics; Again such as can also be according to category classifications such as Chinese, America and Europe, Japan and Korea S; Such as classifying or the like, do not repeat them here again according to different singers.Described consumer can select a first or how first bell sound/CRBT as required from different classification, when described consumer has clicked " download " button, promptly the background system to described self-aided terminal has sent download request information (being described shopping solicited message), correspondingly, described self-aided terminal receives this shopping solicited message.
Then, execution in step S231 recommends follow-up merchandise news to be selected according to described selecteed merchandise news to described consumer.Particularly, according to the described embodiment of above-mentioned steps, described consumer has selected Zhou Jielun's " chrysanthemum platform ", good " children's stories ", " green glow " the three first bell sound/CRBT of Sun Yanzi of light on described self-aided terminal, further, according to described consumer's selection information, can recommend follow-up bell sound/CRBT to be selected to it.Particularly, such as, according to three singers that described consumer selects, can recommend other bell sound/CRBT of described three singers, such as " blue and white porcelain ", the light of Zhou Jielun good " agreement ", Sun Yanzi " it is black " etc. to it.
It will be appreciated by those skilled in the art that the follow-up merchandise news to be selected of described recommendation can be programmed according to relevant algorithm realizes.For example, after the background system of described self-aided terminal receives the shopping solicited message of described consumer's transmission, can intercept one or more key word in the described request information, search for other merchandise news then according to described key word, and described other merchandise newss that will search are as the follow-up merchandise news to be selected of described recommendation.Particularly, such as, described consumer selected Zhou Jielun's " chrysanthemum platform ", the form of the solicited message of so described download bell sound/CRBT can be " Chinese-＞Zhou Jielun-＞the chrysanthemum platform ", described background system after receiving described request information, can maintenance data storehouse action statement or relevant program intercepts wherein any or appoint a plurality of information as described key word.For example, can in database, search for other Chinese music then according to described key word with " Chinese " as key word; Again for example, can also in database, search for other songs of Zhou Jielun in the Chinese music then according to described united keyword with " Chinese " and " Zhou Jielun " as united keyword.It will be appreciated by those skilled in the art that when the key word that choose many more, the scope of its search is just more little, also makes the more approaching described consumer demand of described Search Results simultaneously.Further, those skilled in the art can also realize said process by other control programs, do not repeat them here.
Then, execution in step S232, display ads information, wherein said advertising message follow-uply waits to select merchandise news corresponding with described.In a preference, particularly, it will be appreciated by those skilled in the art that in the background system of described self-aided terminal, to comprise a database at least that it is used to be kept at the merchandise news that shows on the described self-aided terminal and relevant advertising message etc.With above-mentioned download bell sound/CRBT is example, its described merchandise news comprises the title, singer, the duration of bell sound, the details such as form of bell sound of each bell sound/CRBT, and its described advertising message comprises the picture of special edition under each bell sound/CRBT, relevant singer's information such as picture.Further, described background system can read relative advertising message after searching described follow-up band selection bell sound/multimedia bell information, it reads process and can realize by data base manipulation statement equally, do not repeat them here, and then show described advertising message by display screen.Further, " audition " link can also be provided on the display screen of described self-aided terminal, when described consumer selects described " audition " link, play described bell sound/CRBT by audio devices (as shown in Figure 8), like this can more convenient described consumer select the music oneself liked, this does not influence essence of the present invention, does not repeat them here.
Then, execution in step S233 receives the information that described consumer selects commodity, and with described selection information as described shopping solicited message.Particularly, continue to use the embodiment of above-mentioned download bell sound/CRBT, described consumer can select the follow-up bell sound/CRBT to be selected of described recommendation further, and its process and described step S230 are similar, specifically can not repeat them here with reference to relevant embodiment.
One at present embodiment changes in the example, described step S231 and described step S232 can exchange, promptly at first show described advertising message, different with described step S232 is that described advertising message is corresponding by the merchandise news of described self-aided terminal selection with described consumer.Then, recommend follow-up merchandise news to be selected according to described selecteed merchandise news to described consumer again.It will be appreciated by those skilled in the art that such exchange does not influence essence of the present invention, does not repeat them here.
In another variation example of present embodiment, described step S231 can be omitted, and for example, can not recommend follow-up merchandise news to be selected to the user according to actual needs, and then this moment, described step S231 can be omitted.In another variation example of present embodiment, described step S232 can be omitted, and for example, when described step S231 was omitted, described step S232 can correspondingly be omitted; Again for example, when not needing to user's display ads or not having suitable advertisement to issue, described step S232 can be omitted.
In another variation example of present embodiment, described step S230 and step S231 are changed to the step of " recommending follow-up merchandise news to be selected to described consumer " and the step of " receive the information that described consumer selects commodity, and with described selection information as described shopping solicited message " respectively.Particularly, before the user sends described shopping solicited message, earlier recommend follow-up commodity to be selected to described consumer, preferably, the display screen by described self-aided terminal shows described follow-up commodity to be selected, and the user can select the commodity that will buy by input media, wherein, described input media is positioned at described self-aided terminal, and for example, described input media can be keyboard or touch-screen.After the user selects commodity, then the background system of described self-aided terminal with user-selected commodity as described shopping solicited message.Preferably, described " receive the information that described consumer selects commodity; and with described selection information as described shopping solicited message " step comprise the step of " recommending follow-up merchandise news to be selected to described consumer " according to described consumer characteristics indication information, preferably, according to described consumers shopping historical record the highest commodity of purchased frequency are arranged in before; Preferably, will be arranged in the commodity that its hobby is complementary according to described consumer's hobby information before; Preferably, will be arranged in the commodity that its age is complementary according to described consumer's age information before; Preferably, will be arranged in the commodity that its region, birthplace is complementary according to described consumer's birthplace information before; Preferably, will be arranged in the commodity that its sex is complementary according to described consumer's sex information before.
Fig. 4 illustrates one of a third embodiment in accordance with the invention and changes example, a kind of on self-aided terminal in the control method of self-help shopping to the process flow diagram of consumer's Recommendations.It will be appreciated by those skilled in the art that present embodiment can be regarded as the specific embodiment of the described embodiment of Fig. 3, more precisely, is the specific embodiment of the S231 of step described in Fig. 3.As shown in Figure 4, wherein said step S241, described step S242, described step S243 are the specific implementation process of the S231 of step described in Fig. 3, and described step S240, described step S244, described step S245 are identical with described step S230, described step S232, described step S233 among Fig. 3, its specific implementation process can repeat no more in the present embodiment with reference to respective embodiments among the figure 3.
Particularly, execution in step S241 determines described consumer's the taste and the number of this consumption.For example, order at the restaurant with the consumer and to be example, on the display screen of described self-aided terminal, the technician can be by the definite style of cooking to different taste that the consumer provides of described background system, such as comprise eight big cuisines such as Shandong, river, Guangdong, Fujian, Soviet Union, Zhejiang, Hunan, emblem in Chinese Cuisine; Again such as, can also comprise not repeating them here the style of cooking of other tastes such as barbecue, Korea S's cooking, western-style food.Described consumer can select wherein one or more styles of cooking arbitrarily according to the hobby of oneself, further, when described consumer has clicked the pairing button of arbitrary style of cooking, promptly the background system to described self-aided terminal has sent solicited message, and correspondingly described background system can be determined its taste according to described consumer's solicited message.Wherein, at least the number information that comprises the described style of cooking in the described request information, those skilled in the art understand, the style of cooking of every kind of taste all indicates a specific numbering in the database of described background system, when described consumer clicks the button of the corresponding style of cooking, described background system just can obtain described numbering, and determines the selected style of cooking of described consumer according to described number information, perhaps corresponding taste.On the other hand, on the display screen of described self-aided terminal, the technician can also provide an input frame, import the concrete number of this consumption for described consumer, those skilled in the art understand, after described consumer has imported a concrete numeral (for example 10) and has clicked " determining " button, described background system just can receive described numerical information (being the number of described this consumption) and with described digital information recording in field accordingly.
Then execution in step S242 determines described selecteed merchandise news.Particularly, according to the implementation process of above-mentioned steps, described background system can be further provides the relevant menu that meets described taste according to described consumer's taste for it.For example, the style of cooking (perhaps taste) that described consumer selects is a Sichuan cuisine, and so described background system can provide a series of Sichuan cuisines for its selection for described consumer, such as, famous Sichuan cuisines such as Sichuan-style pork, Spicy diced chicken with peanuts, Pork Lungs in Chili Sauce, fish-flavoured shredded pork.Then, described consumer can select the multiple tracks name of the dish as required arbitrarily, promptly the background system to described self-aided terminal has sent the shopping solicited message, and further, described background system is determined described selecteed commodity according to described consumer's shopping solicited message.
Then, execution in step S243 calculates the side information of described selecteed commodity according to the number of described consumer's taste and this consumption, and recommends described side information as described follow-up merchandise news to be selected to described consumer.Particularly, with the similar ground of the S231 of step described in Fig. 3, described background system can be determined the side information of described selected commodity according to the number of described consumer's taste and this consumption.It will be appreciated by those skilled in the art that said process can realize by setting some algorithms.For example, here can be with reference to the principle of work of search engine.Particularly, the taste that described consumer selects (for example, Sichuan cuisine, western-style food, barbecue etc.) can be used as keyword, further, when the database of described background system receives described keyword, automatically in database, search by relevant control program, if find the information (being described side information) that conforms to described keyword requirement content, just adopt specific algorithm, for example common matching degree according to keyword in the described information that searches (such as, position/the frequency that occurs, link quality etc.), thereby calculate the degree of correlation and the rank grade of each bar information, according to degree of association height, in order these information (being described follow-up merchandise news to be selected) are fed back to described consumer then.
Further, the number of described this consumption can be used as subsidiary condition in the above-mentioned search procedure.For example, those skilled in the art understand, maintenance data storehouse action statement can be screened according to described number the result of above-mentioned search, such as, by such SQL statement: select information where consumes number=' this consumption number ', wherein said this consumption number is preferably imported by described consumer, but the embodiment of detailed process refer step S241.By described screening process, can from described side information, select more to meet the described follow-up merchandise news to be selected of consumer demand further.
In the preference, the taste hobby deflection of determining described consumer by described step 241 is little peppery, wherein, described consumer's taste can be by it by the input of the input media on the described self-aided terminal, perhaps by described self-aided terminal (or described order processing system) according to described consumer in history (or this consumption) dish of being order determine its taste, for example, can in described self-aided terminal (or described form ordering system), store the pungent class information of each dish, add up then which pungent grade in the dish that described consumer selected dish its put at most, and this pungent grade is defined as described consumer's taste, like this, when carrying out described step S243, can in all dish that preparation is recommended, little peppery dish be come the forward position of recommendation list, the heavy hot food meat and fish dishes that preparation is originally recommended can also be deleted from recommendation list.
Fig. 5 illustrates a fourth embodiment in accordance with the invention, a kind of process flow diagram that in the control method of self-help shopping the consumer is carried out authentication on self-aided terminal.Particularly, in the present embodiment, execution in step S250 at first receives described consumer's authentication information by described self-aided terminal.For example, described consumer can be stuck in the electronic tag of holding on the RFID fetch equipment (as shown in Figure 8) of described self-aided terminal and respond to, those skilled in the art understand, comprise a wireless radio frequency modules on the described electronic tag card, this module comprises wireless radio frequency antenna and radio-frequency card, by wireless radio frequency antenna, described RFID fetch equipment can be finished the process of the information that reads from radio-frequency card.Further, comprised described consumer's identity information in the described information that reads, for example, comprising described consumer's register account number information, encrypted message and other relevant personal information information etc.Again for example, described consumer can also be by the relevant authentication information of the input media on the described self-aided terminal (as shown in Figure 8) input, and wherein said input media comprises mouse and keyboard at least.Those skilled in the art can be provided with an initial interface that the login terminal system is provided on described self-aided terminal, then by described keyboard, the consumer can import account information and encrypted message etc. in the appointment input frame at described interface, after described consumer's input finishes and clicks " determining " button, the authentication information of described input (being described account information and encrypted message) will send in the background system of described self-aided terminal, and promptly described self-aided terminal has received described consumer's authentication information.
Then, execution in step S251 verifies according to described authentication information.Particularly, after the background system of described self-aided terminal receives described authentication information, will check described authentication information whether correct by corresponding control programs.For example, it will be appreciated by those skilled in the art that account and the encrypted message (referring to registered consumer here) that a specific database is used to store described consumer is set in the background system of described self-aided terminal at least.Correspondingly, according to the account information of described consumer's input, described background system can search whether there is the register account number information that is complementary with it by the mode of data base querying in described specific database.Further, if in described specific database, there is the account information of described consumer's input, represent that then described consumer is registered user.Then, whether corresponding according to the encrypted message of its input again with described account information, if assay is sure, can determine that described consumer is by authentication.Otherwise, if in described specific database, do not have corresponding account information (being that described consumer has not yet registered) or described encrypted message and account information do not match (being that described consumer has imported account information or encrypted message mistakenly), then send an error message report to described self-aided terminal, point out the number of the account of described consumer's input and/or encrypted message not to pass through checking by described background system.Wherein said error message report can be pointed out described consumer by the display screen (as shown in Figure 8) of described self-aided terminal, also can point out described consumer by the mode that sends SMS, and this does not influence essence of the present invention, does not repeat them here.
Enter step S252 then, judge whether described authentication is passed through,, then next enter step S253 if pass through; Otherwise, process ends.Wherein obtain the pre-shopping information corresponding with described consumer by carrying out described step S253.It will be appreciated by those skilled in the art that described consumer can select needed commodity and described merchandise news be downloaded on the corresponding electronic label card on the shopping website of appointment.Particularly, for example, described consumer can purchase Games Software in advance on described shopping website, and with the download of information of described one or more Games Software to the electronic tag card, its concrete implementation process can not repeat them here with reference to the embodiment among the figure 1.Then, described consumer holds in the induction region of the RFID fetch equipment of described electronic tag on described self-aided terminal and reads information, after described self-aided terminal passes through the checking to described electronic tag card, can obtain described consumer and the pre-shopping information on the described electronic tag card, be the information of described forward purchasing Games Software in the present embodiment.Those skilled in the art understand, the pre-shopping information that described consumer downloads preferably be stored in the corresponding tables of data of its account information in, after described self-aided terminal passes through described consumer's number of the account and encrypted message checking, promptly can read the information in its corresponding data table, thereby obtain described pre-shopping information and other relevant informations.
Last execution in step S254 determines described shopping solicited message according to described pre-shopping information.Particularly, for example, embodiment with reference to above-mentioned steps, described self-aided terminal is after having obtained the pre-shopping information corresponding with described consumer, can described pre-shopping information be sent in the corresponding order processing system by mobile communications network (as shown in Figure 9), by described order processing system described pre-shopping information is generated a order form, its detailed process can and change example with reference to the embodiment described in the figure 1, does not repeat them here.Further, described order processing system feeds back to described self-aided terminal with the order form that generates by mobile communications network again, and offers described consumer by display screen.If after described consumer confirms described order contents, described order can be defined as described shopping solicited message.
Again for example, described self-aided terminal can also be recommended follow-up commodity to be selected to described consumer according to described pre-shopping information.Such as, the recreation that described consumer has selected a " winning eleven 10 ", the background system of so described self-aided terminal can be according to the characteristic information of described pre-shopping information (for example, described " winning eleven " belongs to sport game) recommend other alternative sport games to described consumer, for example, recreation such as " NBA 2K10 ", " tennis elite ", " Need For Speed ".Wherein said recommendation is follow-up waits to select the embodiment of commodity not repeat them here with reference to figure 3 or the described embodiment of Fig. 4.Then, described consumer can also select wherein a or many money recreation according to the recommended games that described self-aided terminal provided.Further, the background system of described self-aided terminal will send to corresponding order processing system to the follow-up shopping merchandise news of described pre-shopping information and described consumer selection as described shopping solicited message together.It will be appreciated by those skilled in the art that the follow-up commodity process to be selected of above-mentioned recommendation can also realize by other modes.Particularly, for example, when selecting commodity on the shopping website of described consumer in described appointment, the background system of described website just can select the characteristic information of commodity to recommend follow-up commodity to be selected to it according to described consumer, here can not repeat them here by with reference to realizing equally as embodiment among Fig. 3 or the described embodiment of Fig. 4.
Fig. 6 illustrates one of a fourth embodiment in accordance with the invention and changes example, a kind of process flow diagram that in the control method of self-help shopping the consumer is carried out authentication on self-aided terminal.More precisely, present embodiment is primarily aimed at the S251 of step described in Fig. 5 and is explained in detail.As shown in Figure 6, wherein said step S261, step S262 and step S263 are specific implementation process to the S251 of step described in Fig. 5, and described step S260, step S265 and step S266 can realize with reference to the S250 of step described in Fig. 5, step S253 and step S254, its specific implementation process can repeat no more in the present embodiment with reference to respective embodiments among the figure 5.In the present embodiment, execution in step S260 at first receives described consumer's authentication information by described self-aided terminal.For example, can store described consumer's authentication information by two-dimension code, described self-aided terminal preferably includes the two-dimension code read-write equipment, can read the subscriber authentication information that two-dimension code that the user holds is stored by this two-dimension code read-write equipment.
Execution in step S261 sends to described authentication information and the corresponding verification system of described authentication information then.Those skilled in the art understand, preferably, described authentication system can be a subsystem in the background system of described self-aided terminal, and described subsystem is connected with database in the background system, and wherein said database is account information and the encrypted message that is specifically designed to the storage consumer.Particularly, be stuck in when electronic tag that described consumer will hold on the RFID fetch equipment (as shown in Figure 8) of described self-aided terminal and respond to, perhaps by the input media on the described self-aided terminal (as shown in Figure 8) corresponding number of the account of input and encrypted message, then, described self-aided terminal sends to described authentication system with number of the account and the encrypted message (being authentication information) that receives.
Then, execution in step S262 receives the feedback information from described verification system, and described feedback information is corresponding with described authentication information.Particularly, implementation process according to above-mentioned steps, described authentication system is after receiving described authentication information, at first according to the account information of described consumer input, in the database of described background system, search whether there is the register account number information that is complementary with it by the mode of data base querying, if in described database, have the account information of described consumer's input, represent that then described consumer is registered user.Then, whether corresponding according to the encrypted message of its input again with described account information, if assay is sure, can determine that described consumer is by authentication.Otherwise, if in described database, do not have corresponding account information (being that described consumer has not yet registered) or described encrypted message and account information not to match (being that described consumer has imported wrong account information or encrypted message), determine that promptly described consumer is not by authentication.
Further, described authentication system will send feedback information according to described checking result.Particularly, described verification system can send feedback information in several ways.For example, described verification system can directly send described feedback information by background system to described self-aided terminal, and points out described consumer by the display screen on the described self-aided terminal.Again for example, described verification system can also send described feedback information to described consumer's portable terminal (such as mobile phone) with the form of note by mobile communications network.Those skilled in the art can also change according to the existing communication technology and more embodiment, do not repeat them here.
Then, execution in step S263 verifies described authentication information according to described feedback information.Particularly, according to the checking result of described step S261, if authentication information then can point out described consumer by authentication in described feedback information by checking.If authentication information is not passed through, then in described feedback information, can point out described consumer concrete error reporting information.For example, point out the number of the account of described its input of consumer not exist, whether need to re-register described number of the account.Again for example, point out the password mistake (promptly not being complementary) of described its input of consumer, please re-enter password etc. with described account information.It will be appreciated by those skilled in the art that said process can realize that for example, described feedback information can be set in advance by corresponding control programs in described verification system, then according to the corresponding feedback information of checking call by result.Those skilled in the art can also realize described process by other modes, do not repeat them here.
Next execution in step S264 judges that next described authentication information whether by checking, if the result who judges is sure, then enters step S265; Otherwise, process ends.Wherein, in described step S265, obtain the pre-shopping information corresponding with described consumer.Preferably, described self-aided terminal can pass through display screen (for example display screen among Fig. 8 82) display of commodity information, the commodity that the user will buy by the input media on the described self-aided terminal (for example input media among Fig. 8 83) selection, the background system of described self-aided terminal is stored described pre-shopping information, like this, can from described background system, obtain described pre-shopping information.Last execution in step S266 determines described shopping solicited message according to described pre-shopping information, and those skilled in the art can realize this step with reference to the described step S254 among the embodiment shown in Figure 5, do not give unnecessary details at this.
In conjunction with above-mentioned Fig. 5 and the described embodiment of Fig. 6, preferably, described consumer can be stuck in before the RFID fetch equipment of described self-aided terminal to respond to by less radio-frequency it is carried out authentication by electronic tag, described consumer's authentication information in described electronic tag card stored, those skilled in the art understand, pass through radio frequency network, described RFID fetch equipment can read the information in the described electronic tag card automatically, and the authentication information that gets access to sent in the corresponding authentication system verifies.The trouble that can avoid the carelessness because of described consumer to bring is like this for example imported number of the account and encrypted message mistakenly.Suboptimum ground, if described consumer does not carry the electronic tag card, then can import corresponding account information and encrypted message (being described authentication information) by the input media on the described self-aided terminal, further, by background system described authentication information being sent to corresponding authentication system verifies.
Fig. 7 illustrates according to a fifth embodiment of the invention, a kind of on self-aided terminal in the control method of self-help shopping to the process flow diagram of consumer's display ads.It will be appreciated by those skilled in the art that the described process to consumer's display ads of present embodiment can be applied to multiple occasion.For example, when described consumer when selecting the shopping commodity, can show advertising message about described commodity.Again for example, when described consumer's receiving feedback information when (for example comprising the feedback information that receives shopping feedback information or authentication), can show advertising message about described feedback information.Again for example, when described consumer settles accounts processing, can show advertising message about described check-out request information.Particularly, the process of display ads will be described by following embodiment under the above-mentioned various occasion.
Particularly, in the present embodiment, execution in step S270 at first, the advertising message that to determine with described shopping solicited message from all optional advertising messages be identical category is as the first set advertising message.Wherein, the advertising message of described identical category is meant the advertising message that is complementary with the selected shopping commodity of consumer.And the described first set advertising message can comprise an advertising message or a plurality of advertising message.
It will be appreciated by those skilled in the art that to comprise a database at least in the background system of described self-aided terminal, it is used to be recorded in the merchandise news that shows on the described self-aided terminal.Preferably, the advertising message of described identical category can be stored in the information record of the commodity that are complementary with it, those skilled in the art can add the field of " advertising message " in described inventory records particularly, and correspondent advertisement information is recorded in the described field.Suboptimum ground, the advertising message of described identical category can also be stored in another database, particularly, the database of the database of described record advertising message and described record merchandise news can be associated by the numbering of described commodity, when described background system receives the number information of commodity, can search for the advertising message of described identical category like this by described number information and corresponding database conjunctive query statement.Those skilled in the art can also realize said process according to other prior aries, do not repeat them here.
Particularly, for example, on described self-aided terminal, selected " the New Orleans grilled chicken leg fort set meal " of KFC as described consumer, promptly sent described shopping solicited message to described self-aided terminal, wherein said shopping solicited message comprises the number information of described set meal at least, further, described background system is after receiving described number information, can find one or more advertising message relevant by above-mentioned embodiment with described set meal, further, described these advertising messages constitute the described first set advertising message.
Then, execution in step S271 selects to be published an advertising message of least number of times as described advertising message.Particularly, according to determined first aggregate information of above-mentioned steps, can also determine one of them best advertising message by screening.Those skilled in the art understand, in the record of described advertising message, can also add a field that is used to count, the technician can be by relevant statistical function (for example, the count function) can realize being published once when described advertising message, the numeral in its described count area correspondingly adds up once.Further, in the described first set advertising message, can sort to all advertising messages, and select wherein to count a minimum advertising message (being a described advertising message that is published least number of times) as described advertising message according to described count area.The process (comprising ascending order or descending) that it will be appreciated by those skilled in the art that described ordering can realize by the corresponding database statement, for example, increases ASC (ascending order) or DESC key words such as (descendings) in query statement, does not repeat them here.And change in the example at one, described step S271 can be changed to the step of " select guardian's rate of profit maximum of described self-aided terminal an advertising message as described advertising message ".Change in the example at another, described step S271 can be changed to the step of " advertising message selecting up-to-date issue in the described first set advertising message is as described advertising message ".
At last, execution in step S272, display ads information.Particularly, according to determined advertising message to be released, described background system can send to described self-aided terminal by information transmission equipment, and shows described advertising message by the display screen on the self-aided terminal.Further, if described advertising message is video or audio-frequency information, then can play by corresponding audio devices, this does not influence essence of the present invention, does not repeat them here.
One at present embodiment changes in the example, and described step S270 can also be that definite advertising message that is complementary classification with described shopping solicited message is gathered advertising message as first from all optional advertising messages.Wherein, the advertising message of described complementary classification is meant that the commodity of buying with this consumer have other commodity of booster action.For example, when the consumer bought toothbrush, the advertising message of described complementary classification can be the advertising message about bath articles classes such as toothpaste, soap, towels; Again for example, when this consumer bought notebook computer, described complementary advertising message can be the advertising message about electronic products such as mouse, portable hard drive, antivirus softwares.The advertising message that it will be appreciated by those skilled in the art that described complementary classification can be stored in the specific database, similarly, also can the described specific database and the database of described record merchandise news be associated by the number information of commodity here.Further, the advertising message of the complementary classification in the described certain database can be upgraded at any time or can also be realized by intelligent control program by the technician, described intelligent control program can be sorted out merchandise news and the advertising message complementary with it intelligently, this does not influence essence of the present invention, does not repeat them here.
Change in example at another of present embodiment, described step S271 selects a advertising message to guardian's rate of profit maximum of described self-aided terminal as described advertising message.Particularly, the guardian of described self-aided terminal typically refers to businessman or advertiser, and they can select an advertising message of rate of profit maximum wherein as described advertising message according to the profit that each advertisement brought of being thrown in.It will be appreciated by those skilled in the art that the advertising message that can issue is set to default publications in the database of described background system, promptly when described self-aided terminal releasing advertisements, preferentially play the advertising message of described rate of profit maximum.This does not influence essence of the present invention, does not repeat them here.In another variation example of embodiment, described step S271 can also adopt at random mode with one or several advertising messages as described advertising message, those skilled in the art can not repeat them here according to the such random selection strategy of existing techniques in realizing.
Fig. 8 illustrates according to a specific embodiment of the present invention, the constructional device synoptic diagram of self-aided terminal described in a kind of self-help shopping system.It will be appreciated by those skilled in the art that described self-aided terminal is the part in the whole self-help shopping system, its by and corresponding order processing system and payment system between cooperating to realize self-help shopping flow process of the present invention.
Particularly, as shown in Figure 8, described self-aided terminal 8 comprises RFID read-write equipment 81, display screen 82, input media 83, POS device 84, audio devices 85, printing equipment 86 and communication device 87.Wherein, described RFID read-write equipment 81 is used for induced RF ID label, and reading of data or write data to it therefrom.Particularly, described consumer can be stuck in the electronic tag of holding on the RFID fetch equipment of described self-aided terminal and respond to, those skilled in the art understand, comprise a wireless radio frequency modules on the described electronic tag card, this module comprises wireless radio frequency antenna and radio-frequency card, by wireless radio frequency antenna, described RFID fetch equipment can be finished the process of the information that reads from radio-frequency card.
Described display screen 82 is used for displaying contents, and described content comprises advertising message and/or merchandise news at least.Particularly, wherein said display screen 82 is notions of a general reference, for example can be that common LED display, consumer can select the merchandise news on the described screen by input media (comprising mouse, keyboard, button etc.); Again for example, can also be touch-screen, the consumer can directly select needed commodity on described screen like this.The background system that it will be appreciated by those skilled in the art that described self-aided terminal can offer the consumer by described display screen with the merchandise news in the database.
Further, described display screen 82 can also show described advertising message.Particularly, can be in the left-half display of commodity information of described display screen, and show the broadcast of can also rolling of correspondent advertisement information, wherein said advertising message at right half part.Those skilled in the art can realize described effect by prior art, do not repeat them here.
Described input media 83 is used to receive outside input information.Particularly, described input media 83 can comprise equipment such as mouse, keyboard, button, by described input media 83, the consumer can be by selecting merchandise provided information on the display screen, can also handle other information, for example, shopping feedback information, authentication feedback information, check-out request feedback information etc. are handled answer etc., do not repeat them here.
Described POS device 84 is used to receive the Payment Request of Payment Card.Particularly, described POS device can be to be similar to the ATM ATM (automatic teller machine), and the consumer is after finishing shopping, and the bank card that can pass through to be held is paid (comprising debit card or credit card etc.) fund of described shopping.
Described audio devices 85 is used to play sound.Particularly, for example, described audio devices 85 can be play the sound (such as advertising words, background music etc.) in the described advertising message.Again for example, described audio devices 85 can also be play the information that described self-aided terminal sends to the consumer.Such as when consumer's operating mistake, can send the indication sound and point out described consumer how proper operation; Again such as, when described consumer's authentication information is made mistakes, can report error messages by described audio devices 85, and point out it to re-enter relevant authentication information etc., do not repeat them here.
Described printing equipment 86 is used for print What, and described content comprises any in shopping list information, the checkout information at least.Particularly, for example after described order processing system (as shown in Figure 9) generates a order (perhaps being referred to as described shopping list) according to consumer's shopping solicited message, send to described self-aided terminal by mobile communications network, can print described order by described printing equipment 86 further.Again for example, after described consumer finishes payment checkout processing, described checkout information (for example comprising the unit price of each commodity and the total price of all commodity etc.) can be printed to described consumer by described printing equipment 86.
Described communication device 87 is used for carrying out communication with the outside.Particularly, for example, described communication device 87 can be a Wi-Fi reception/emitter, those skilled in the art understand, Wi-Fi is a kind of wireless broad band technology, by accessing points (being Wi-Fi Hotspot) is installed on the internet, can carry out short range transmissions by wireless signal, when being positioned at the communication zone of a focus, this equipment can be connected to network with wireless mode when an equipment (for example described self-aided terminal) of supporting Wi-Fi.Again for example, described communication device can also be a WiMax reception/emitter, those skilled in the art understand, the Wimax technology is a wireless MAN (WMAN) technology, described self-aided terminal can utilize base station (BS), relay stations (RS) and user base station (SS), communicates by Wimax network and described order processing system.Those skilled in the art can also realize described communication device according to other existing mechanicss of communication, for example, WCDMA reception/emitter, GPRS reception/emitter, TD-SCDMA reception/emitter or LTE reception/emitter etc. do not repeat them here.
Further, described self-aided terminal 8 also comprises control and treatment device 88, described control and treatment device 88 connects described RFID read-write equipment 81, display screen 82, input media 83, POS device 84, audio devices 85, printing equipment 86 and communication device 87, and is used to control above-mentioned these devices.Preferably, the function of described control and treatment device 88 can be by realizing with the corresponding background system of described self-aided terminal, preferably, can structure that be controlled several described self-aided terminals by a described background system can also be set for each described self-aided terminal is equipped with a described background system.Wherein, described background system preferably includes processor and database.And in a variation example of present embodiment, in described RFID read-write equipment 81, display screen 82, input media 83, POS device 84, audio devices 85, printing equipment 86 and the communication device 87 any or a multiple arrangement can be omitted, those skilled in the art can realize such variation example according to actual needs, do not repeat them here.
Fig. 9 illustrates according to a specific embodiment of the present invention, a kind of on self-aided terminal the network topological diagram of self-help shopping.Particularly, in the present embodiment, as shown in Figure 9, comprise IC-card 31,32 and 33, it will be appreciated by those skilled in the art that in actual scene can also have more a plurality of IC-cards according to actual needs, and wherein, described IC-card preferably can be the electronic tag card.Correspondingly, also comprise self-aided terminal 401,402 and 403, similarly according to actual needs more a plurality of self-aided terminals can also be arranged in actual scene, wherein said each self-aided terminal can adopt self-aided terminal device as shown in Figure 8, does not repeat them here.
In a preference, particularly, described consumer can respond to the IC-card 31 held (perhaps 32,33) on the RFID fetch equipment of described self-aided terminal 401 (perhaps 402,403), those skilled in the art understand, comprise a wireless radio frequency modules on the described IC-card, this module comprises wireless radio frequency antenna, processor and storer, and by described wireless radio frequency antenna and radio frequency network, described RFID fetch equipment can be finished the process of the information that reads from IC-card.More specifically, comprise authentication information, shopping information in advance of described consumer etc. in the described information that reads, its detailed process can not repeat them here with reference to the embodiment described in figure 5 or Fig. 6.
Further, also comprise base station 5, order processing system 6 and payment processing system 7 in the described network topological diagram.Preferably, described payment processing system can comprise banking system, integration managing system and the third party system that the clearing service is provided for bank.Particularly, described self-aided terminal 401,402 and 403 can be supported and constituted a self-aided terminal group 40 by a described background system, preferably, in described self-aided terminal group 40, described self-aided terminal 401,402 and 403 can provide different functions or is disposed in the zone of closing on mutually to the user, and described self-aided terminal group 4 is connected with described order processing system 6 through mobile communications network by base station 5.6 of described order processing systems are connected with described payment processing system 7 by fixed network.And change in the example at one, described self-aided terminal can adopt multiple mode and described order processing system 6 to communicate, for example can also adopt the Internet or dedicated network to transmit data at least, those skilled in the art can also change according to actual needs and more embodiment, do not repeat them here.
In a preference, the background system of described self-aided terminal (not shown among Fig. 9) sends to described order processing system 6 with described consumer's shopping solicited message by base station 5, according to described shopping solicited message, described order processing system can generate a order by corresponding order generating apparatus then.Those skilled in the art understand, the background system of described self-aided terminal can carry out data transmission/reception by information transmission equipment and described self-aided terminal, briefly, described background system preferably can comprise the home server of described self-aided terminal, and it is used for store commodity information and advertising message etc.; And change in the example at one, described background system can also be long-range central server group.Particularly, for example, according to described shopping solicited message (such as the code name of described name of the dish), described order generating apparatus at first will be searched in the database of background processing system and details such as corresponding name of the dish of described code name and the pairing picture of described name of the dish, and read described details by query sentence of database, and the information that reads generated corresponding feedback information by described order generating apparatus, further, described order processing system can print the order (being described feedback information) that generates by the printing equipment on the self-aided terminal (as shown in Figure 8); Perhaps can also provide described order to the consumer by the display screen on the self-aided terminal (as shown in Figure 8); Perhaps can also report particular content of described order etc. to described consumer by the audio devices on the self-aided terminal (as shown in Figure 8), those skilled in the art can select wherein a kind of mode to provide feedback information to the consumer according to actual needs arbitrarily, do not repeat them here.
Further, after described consumer finishes shopping, can send check-out request information to background system by described self-aided terminal.For example, described consumer can access described sequence information on described self-aided terminal, those skilled in the art understand, the order that generates before described order processing system will be preserved, and described order is numbered, described consumer just can transfer corresponding order as long as import described numbering by the input media on the described self-aided terminal (as shown in Figure 8), those skilled in the art can realize said process by relevant programmed control, do not repeat them here.Further, described consumer can examine described order, after confirming that the menu information on the described order and the corresponding amount of money are accurate, sends check-out request information to described self-aided terminal.Particularly, for example, those skilled in the art can provide " payment " button on described self-aided terminal, after described consumer presses described button, promptly the background system to described self-aided terminal sends check-out request information, more precisely send described check-out request information by described background system to described payment processing system 7, described then payment processing system 7 will receive the check-out request information from the consumer.
Further, described payment processing system can provide the corresponding payment information to described consumer having received described check-out request information.For example, provide one or more modes of payments by the display screen on the described self-aided terminal to described consumer.Such as, point out described consumer to come payment by bank card (comprising debit card and credit card), the consumer needs only POS device (as shown in Figure 8) and the relevant operation indicating of basis that the bank card of being held is inserted on the described self-aided terminal and finishes payment process; Again such as, point out described consumer to come payment by IC-card or electronic tag card, the consumer can be placed on the IC-card of being held in the induction region of the RFID equipment on the described self-aided terminal and according to relevant operation indicating and finish payment.
Figure 10 illustrates according to a fifth embodiment of the invention, a kind of on self-aided terminal the structural drawing of the control device of self-help shopping.Particularly, in the present embodiment, described control device 4 comprises first receiving device 41, it is used to receive the shopping solicited message from the consumer, first dispensing device 42, it is used for described shopping solicited message is sent to the order processing system corresponding with described self-aided terminal, first generator 43, it is used for providing process information at described shopping solicited message according to the feedback information of described order processing system to described consumer, second receiving trap 44, it is used to receive the check-out request information from the consumer, and first accounting device 45, and it is used for according to the processing of settling accounts of described check-out request information.Wherein, described order processing system (not shown among Figure 10) is mainly used in the shopping solicited message of processing from described self-aided terminal, further, at least comprise in the described order processing system that a database is used to write down described shopping solicited message, can also comprise that an order generating apparatus is used for generating a corresponding order table according to described shopping solicited message.Preferably, between described first dispensing device 42 and described first generator 43 data transmission is arranged, for example described first dispensing device 42 sends to described first generator 43 with described shopping solicited message, and described then first generator 43 can trigger the shopping list that a printing equipment is printed the user after receiving described feedback information.Preferably, described first generator 43 sends to described second receiving trap 44 with described sequence information, and described then second receiving trap 44 can be shown to the user with order by display screen.
Preferably, described first receiving device 41 comprises the 8th receiving trap 411, it is used for receiving by described self-aided terminal described consumer's authentication information, first demo plant 412, it is used for verifying according to described authentication information, the 3rd deriving means 413, it is used for when checking is passed through, obtain the pre-shopping information corresponding with described consumer, the 3rd determines device 414, and it is used for determining described shopping solicited message according to described pre-shopping information.For example, the 8th receiving trap 411 can receive the identity identification information in the IC-card or receive the user name and password information of user's input, described then first demo plant 412 is compared the authentication information of user's input and the user profile in the database, if by checking, then it triggers the described the 3rd definite device 414 the pre-shopping information that the user is stored in its account in advance is defined as described shopping solicited message.
Wherein, described first demo plant 412 preferably includes the 4th dispensing device 4121, it is used for described authentication information is sent to the verification system corresponding with described authentication information, the 9th receiving trap 4122, it is used to receive the feedback information from described verification system, described feedback information is corresponding with described authentication information, and the 4th definite device 4123, and it is used for determining that according to described feedback information whether described authentication information is by checking.Preferably, described authentication system can be a subsystem in the background system of described self-aided terminal, and described subsystem is connected with database in the background system, and wherein said database is account information and the encrypted message that is specifically designed to the storage consumer.
Preferably, described first generator 43 comprises second display device 431, and it is used for display ads information, and wherein, described advertising message is corresponding with described feedback information.Wherein, described second display device 431 preferably includes the 5th and determines device 4311, and it is used for determining an advertising message from all optional advertising messages, and the 4th display device 4312, and it is used for display ads information.Wherein, the described the 5th determines that device 4311 preferably includes the 8th and determines device, it is used for gathering advertising message from the advertising message that all optional advertising messages are determined and described shopping solicited message is complementary classification as first, and the 9th determine device, and it is used for determining an advertising message from the described first set advertising message.Wherein, the described the 9th determines that device preferably includes first selecting arrangement, it is used to select to be published an advertising message of least number of times as described advertising message, second selecting arrangement, it is used to select a advertising message to guardian's rate of profit maximum of described self-aided terminal as described advertising message, and the 3rd selecting arrangement, it is used for selecting an advertising message of the up-to-date issue of the described first set advertising message as described advertising message.
Preferably, described second receiving trap 44 comprises the 4th receiving trap 441, it is used to receive described consumer by the described check-out request information that described self-aided terminal sends, and for example receives the described check-out request information of user by keyboard, IC-card and touch-screen input.Preferably, described first accounting device 45 comprises the 3rd dispensing device 451, it is used for sending in the payment account corresponding with described consumer the described check-out request information of Zhi Fuyu to the solicited message of reply valency to a payment processing system, and the 3rd receiving trap 452, it is used to receive the feedback information of described payment processing system, wherein, described feedback information comprises the result that described payment processing system is settled accounts and handled described payment account according to described check-out request information.
One at present embodiment changes in the example, described second receiving trap 44 and first accounting device 45 can be omitted, for example, when described self-aided terminal does not need when the user provides Checkout Feature, described second receiving trap 44 and first accounting device 45 can be omitted.For example, described first receiving device 41 receives the solicited message of ordering air ticket that the user sends, described first dispensing device 42 sends to the system of Ticketing Centre with this air ticket solicited message, the information such as time place that to get air ticket after the system of Ticketing Centre handles the air ticket order send to described first generator 43, and described then first generator 43 is printed above-mentioned air ticket by the control printing equipment and got information.
In a preference of present embodiment, described first generator 43 also comprises the integration updating device, it is used for increasing first integral in described consumer's account, wherein, described first integral comprises the integration of the businessman corresponding with this consumption of described consumer, the integration that can also comprise third party businessman, wherein, described third party businessman is the businessman outside the businessman corresponding with this consumption of described consumer.Particularly, described first integral updating device sends described consumer's the identification information and the number of points of this increase to the integration account management system of the one or more integration accounts of the described consumer of management, determine its integration account by this integration account management system according to described consumer's identification information then, and increase integration to the account.For example, after described consumer has bought the commodity of a businessman in the business alliance, except increasing the integration of this businessman, can also increase the integration of other businessman in this business alliance to the account by it by the account of described first integral updating device to described consumer.
Figure 11 illustrates according to a fifth embodiment of the invention one and changes example, a kind of on self-aided terminal the structural drawing of the first receiving device in the control device of self-help shopping.Particularly, in the present embodiment, described first receiving device 41 ' comprise the 5th receiving trap 415, it is used to receive the described shopping solicited message that described consumer sends by described self-aided terminal.Preferably, described the 5th receiving trap 415 comprises the 7th receiving trap 4151, it is used to receive the merchandise news that described consumer selects by described self-aided terminal, first recommendation apparatus 4152, it is used for recommending follow-up merchandise news to be selected to described consumer, the 6th receiving trap 4153, it is used to receive the information that described consumer selects commodity, and with described selection information as described shopping solicited message, and first display device 4154, it is used for display ads information, and wherein, described advertising message follow-uply waits to select merchandise news corresponding with described.It will be appreciated by those skilled in the art that the follow-up merchandise news to be selected of described recommendation can be programmed according to relevant algorithm realizes.For example, after the background system of described self-aided terminal receives the shopping solicited message of described consumer's transmission, can intercept one or more key word in the described request information, search for other merchandise news then according to described key word, and described other merchandise newss that will search are as the follow-up merchandise news to be selected of described recommendation.
Preferably, described first recommendation apparatus 4152 comprises the 3rd recommendation apparatus 41521, and it is used for recommending follow-up merchandise news to be selected according to described selecteed merchandise news to described consumer.Preferably, described the 3rd recommendation apparatus 41521 comprises that second determines device, it is used for determining described consumer's the taste and the number of this consumption, the 3rd determines device, it is used for determining described selecteed merchandise news, and first treating apparatus, it is used for calculating according to the number of described consumer's taste and this consumption the side information of described selecteed commodity, and recommends described side information as described follow-up merchandise news to be selected to described consumer.For example, ordering at the restaurant with the consumer is example, and on the display screen of described self-aided terminal, the technician can determine the style of cooking to the different taste that the consumer provided by described background system.Wherein, at least the number information that comprises the described style of cooking in the described request information, those skilled in the art understand, the style of cooking of every kind of taste all indicates a specific numbering in the database of described background system, when described consumer clicks the button of the corresponding style of cooking, described background system just can obtain described numbering, and determines the selected style of cooking of described consumer according to described number information, perhaps corresponding taste.
Preferably, described first display device 4151 comprises that the 5th determines device 41541, and it is used for determining an advertising message from all optional advertising messages, and the 4th display device 41542, and it is used for display ads information.Wherein, the described the 5th determines that device 41541 comprises that the 6th determines device, it is used for gathering advertising message from the advertising message that all optional advertising messages are determined and described shopping solicited message is an identical category as first, and the 7th determine device, and it is used for determining an advertising message from the described first set advertising message.Wherein, the advertising message of described identical category is meant the advertising message that is complementary with the selected shopping commodity of consumer.And the described first set advertising message can comprise an advertising message or a plurality of advertising message.It will be appreciated by those skilled in the art that to comprise a database at least in the background system of described self-aided terminal, it is used to be recorded in the merchandise news that shows on the described self-aided terminal.Preferably, the advertising message of described identical category can be stored in the information record of the commodity that are complementary with it, those skilled in the art can add the field of " advertising message " in described inventory records particularly, and correspondent advertisement information is recorded in the described field.Suboptimum ground, the advertising message of described identical category can also be stored in another database, particularly, the database of the database of described record advertising message and described record merchandise news can be associated by the numbering of described commodity, when described background system receives the number information of commodity, can search for the advertising message of described identical category like this by described number information and corresponding database conjunctive query statement.Those skilled in the art can also realize said process according to other prior aries, do not repeat them here.
One at present embodiment changes in the example, and described the 3rd recommendation apparatus 41521 can be changed to second recommendation apparatus, and it is used for recommending follow-up merchandise news to be selected according to described consumer characteristics indication information to described consumer.Preferably, described second recommendation apparatus comprises the first order device, before it is used for according to described consumers shopping historical record the highest commodity of purchased frequency being arranged in.Preferably, described second recommendation apparatus comprises the second order device, before it is used for hobby information according to described consumer and will be arranged in the commodity that its hobby is complementary.Preferably, described second recommendation apparatus comprises the 3rd collating unit, before it is used for age information according to described consumer and will be arranged in the commodity that its age is complementary.Preferably, described second recommendation apparatus comprises the 4th collating unit, before it is used for birthplace information according to described consumer and will be arranged in the commodity that its region, birthplace is complementary.Preferably, described second recommendation apparatus comprises the 5th collating unit, before it is used for sex information according to described consumer and will be arranged in the commodity that its sex is complementary.For example, buy in the sight of computer by described self-aided terminal the user, described second recommendation apparatus can be recommended corresponding accessory according to user's age, for example, recommends the advanced audio configuration to the young people, provides electricity warm mouse pad to the elderly.Again for example, if the user has bought single-piece commodity in the suit, the product suit that then described second recommendation apparatus can recommend these single-piece commodity to belong to the user.Again for example, behind user's ordering computer, described second recommendation apparatus can be recommended to the user according to the configuring condition of this computer can corresponding game, if the user has further ordered the recreation of being recommended, then can point out users will pre-install this recreation in computer by described first display device 4154.
Figure 12 illustrates according to a fifth embodiment of the invention another and changes example, a kind of on self-aided terminal the structural drawing of first accounting device in the control device of self-help shopping.Particularly, in the present embodiment, described first accounting device 45 ' comprise second judgment means 453, it is used to judge whether described consumer agrees the processing of settling accounts, the 3rd accounting device 454, it is used for when described consumer agrees to settle accounts processing, carry out the described process of settling accounts and handling, second dispensing device 455, it is used for described check-out request information is sent to the order processing system corresponding with described self-aided terminal, second accounting device 456, it is used for according to the processing of settling accounts of the feedback information of described order processing system, the 3rd display device 457, and it is used for display ads information, wherein, described advertising message is corresponding with described check-out request information.For example, when the consumer pressed " payment/checkout " button on described self-aided terminal, described second judgment means 453 can judge that described consumer agrees to settle accounts processing, and triggers described the 3rd accounting device 454 and settle accounts.
Preferably, described second accounting device 456 comprises first judgment means 4561, whether it be used to judge in the integration account corresponding with described consumer pre-paid and the corresponding integration of described check-out request information, first determines device 4562, it is used for when in the described integration account during the pre-paid integration corresponding with described check-out request information, determine that described checkout processing procedure finishes, first deriving means 4563, it is used to obtain the balance of points in the integration account corresponding with described consumer, second deriving means 4564, it is used to obtain the integration to be paid of described check-out request information correspondence, and the first deduction device 4565, it is used for deduction integration described to be paid in the described integration account.It will be appreciated by those skilled in the art that described consumer can also can pay described integration to valency to valency by the corresponding integration of direct payment on described shopping website on described self-aided terminal.Wherein, in fact the processing procedure of the described first deduction device 4565 deducts corresponding integration in the integration account of a correspondence, for example above-mentioned integration to be paid, this process and common E-Payment are similar, can realize by data base manipulation statement, for example, the renewal statement (for example Update statement) in the utilization SQL statement upgrades corresponding integration field in the described integration account.Change in the example at one, described first judgment means 4561 and described first determines that device 4562 can be omitted, for example when the pre-paid service is not provided.Change in the example at another, described first deriving means 4563, described second deriving means 4564 and the described first deduction device 4565 can be omitted, for example when the pre-paid service only is provided.
More than specific embodiments of the invention are described.It will be appreciated that the present invention is not limited to above-mentioned specific implementations, those skilled in the art can make various distortion or modification within the scope of the claims, and this does not influence flesh and blood of the present invention.

Claims (58)

1. the control method of a self-help shopping on self-aided terminal is characterized in that, comprises the steps:
A. receive shopping solicited message from the consumer;
B. described shopping solicited message is sent to the order processing system corresponding with described self-aided terminal;
C. provide process information according to the feedback information of described order processing system to described consumer at described shopping solicited message.
2. control method according to claim 1 is characterized in that, also comprises the steps:
D. receive check-out request information from the consumer;
E. according to the processing of settling accounts of described check-out request information.
3. control method according to claim 2 is characterized in that described step e comprises the steps:
-described check-out request information is sent to the order processing system corresponding with described self-aided terminal;
-according to the processing of settling accounts of the feedback information of described order processing system.
4. according to claim 2 or 3 described control methods, it is characterized in that the described step of handling of settling accounts comprises the steps:
-send in the payment account corresponding the described check-out request information of Zhi Fuyu to the solicited message of reply valency to a payment processing system with described consumer;
-receive the feedback information of described payment processing system, wherein, described feedback information comprises the result that described payment processing system is settled accounts and handled described payment account according to described check-out request information.
5. control method according to claim 4 is characterized in that described payment processing system comprises the integration managing system, and wherein, described payment account is the integration account, and described is integration to valency.
6. control method according to claim 5 is characterized in that, the described step of handling of settling accounts comprises the steps:
-obtain the balance of points in the integration account corresponding with described consumer;
-obtain the integration to be paid of described check-out request information correspondence;
-in described integration account, deduct integration described to be paid.
7. control method according to claim 5 is characterized in that, the described step of handling of settling accounts comprises the steps:
-whether to judge in the integration account corresponding pre-paid and the corresponding integration of described check-out request information with described consumer;
Pre-paid and the corresponding integration of described check-out request information in the described integration account of-Ruo determine that then described checkout processing procedure finishes.
8. according to claim 6 or 7 described control methods, it is characterized in that, before the described step of handling of settling accounts, also comprise the steps:
-judge whether described consumer agrees the processing of settling accounts;
The described consumer of-Ruo agrees to settle accounts processing, then carries out the described step of settling accounts and handling.
9. according to each described control method in the claim 2 to 8, it is characterized in that described steps d comprises the steps:
The described check-out request information that the described consumer of-reception sends by described self-aided terminal.
10. according to each described control method in the claim 1 to 9, it is characterized in that described step a comprises the steps:
A1. receive the described shopping solicited message that described consumer sends by described self-aided terminal.
11. control method according to claim 10 is characterized in that, described step a1 comprises the steps:
A12. recommend follow-up merchandise news to be selected to described consumer;
A13. receive the information that described consumer selects commodity, and with described selection information as described shopping solicited message.
12. control method according to claim 11 is characterized in that, described step a12 comprises the steps:
A121. recommend follow-up merchandise news to be selected according to described consumer characteristics indication information to described consumer.
13. control method according to claim 12 is characterized in that, any during described step a121 comprises the steps:
-before according to described consumers shopping historical record the highest commodity of purchased frequency being arranged in;
-before will being arranged in the commodity that its hobby is complementary according to described consumer's hobby information;
-before will being arranged in the commodity that its age is complementary according to described consumer's age information;
-before will being arranged in the commodity that its region, birthplace is complementary according to described consumer's birthplace information; Perhaps
-before will being arranged in the commodity that its sex is complementary according to described consumer's sex information.
14. control method according to claim 11 is characterized in that, also comprises the steps: before described step a12
A11. receive the merchandise news that described consumer selects by described self-aided terminal;
Wherein, described step a12 comprises the steps:
-recommend follow-up merchandise news to be selected according to described selecteed merchandise news to described consumer.
15. control method according to claim 14 is characterized in that, describedly recommends follow-uply to wait to select the step of merchandise news to comprise the steps: to described consumer according to described selecteed merchandise news
-determine described consumer's the taste and the number of this consumption;
-determine described selecteed merchandise news;
-calculate the side information of described selecteed commodity according to the number of described consumer's taste and this consumption, and recommend described side information as described follow-up merchandise news to be selected to described consumer.
16. according to each described control method in the claim 11 to 15, it is characterized in that, also comprise the steps: before or after the described step a12
-display ads information, wherein, described advertising message follow-uply waits to select merchandise news corresponding with described.
17., it is characterized in that described step a comprises the steps: according to each described control method in the claim 1 to 16
A1 '. receive described consumer's authentication information by described self-aided terminal;
A2 '. verify according to described authentication information;
A3 '. if checking is passed through, then obtain the pre-shopping information corresponding with described consumer;
A4 '. determine described shopping solicited message according to described pre-shopping information.
18. control method according to claim 17 is characterized in that, described step a2 ' comprises the steps:
-described authentication information is sent to the verification system corresponding with described authentication information;
-receiving feedback information from described verification system, described feedback information is corresponding with described authentication information;
-determine that according to described feedback information whether described authentication information is by checking.
19. control method according to claim 18 is characterized in that, described verification system comprises described payment processing system at least.
20., it is characterized in that described step c also comprises the steps: according to each described control method in the claim 1 to 19
-display ads information, wherein, described advertising message is corresponding with described feedback information.
21., it is characterized in that described step e also comprises the steps: according to each described control method in the claim 2 to 20
-display ads information, wherein, described advertising message is corresponding with described check-out request information.
22., it is characterized in that the step of described display ads information comprises the steps: according to claim 16 or 20 or 21 described control methods
-definite advertising message from all optional advertising messages;
-display ads information.
23. control method according to claim 22 is characterized in that, describedly determines that from all optional advertising messages the step of an advertising message comprises the steps:
-definite advertising message that is identical category with described shopping solicited message is gathered advertising message as first from all optional advertising messages;
-from the described first set advertising message, determine an advertising message.
24. control method according to claim 22 is characterized in that, describedly determines that from all optional advertising messages the step of an advertising message comprises the steps:
-definite advertising message that is complementary classification with described shopping solicited message is gathered advertising message as first from all optional advertising messages;
-from the described first set advertising message, determine an advertising message.
25. according to claim 23 or 24 described control methods, it is characterized in that, describedly from the described first set advertising message, determine an advertising message any in comprising the steps:
-select to be published an advertising message of least number of times as described advertising message;
-select a advertising message to guardian's rate of profit maximum of described self-aided terminal as described advertising message; Perhaps
-select an advertising message of up-to-date issue in the described first set advertising message as described advertising message;
26. the control device of a self-help shopping on self-aided terminal is characterized in that, comprises as lower device:
First receiving device, it is used to receive the shopping solicited message from the consumer;
First dispensing device, it is used for described shopping solicited message is sent to the order processing system corresponding with described self-aided terminal;
First generator, it is used for providing process information at described shopping solicited message according to the feedback information of described order processing system to described consumer.
27. control device according to claim 26 is characterized in that, also comprises as lower device:
Second receiving trap, it is used to receive the check-out request information from the consumer;
First accounting device, it is used for according to the processing of settling accounts of described check-out request information.
28. control device according to claim 27 is characterized in that, described first accounting device comprises as lower device:
-the second dispensing device, it is used for described check-out request information is sent to the order processing system corresponding with described self-aided terminal;
-the second accounting device, it is used for according to the processing of settling accounts of the feedback information of described order processing system.
29., it is characterized in that the described device of handling of settling accounts comprises as lower device according to claim 27 or 28 described control device:
-Di three dispensing devices, it is used for sending in the payment account corresponding with described consumer the described check-out request information of Zhi Fuyu to the solicited message of reply valency to a payment processing system;
-Di three receiving traps, it is used to receive the feedback information of described payment processing system, and wherein, described feedback information comprises the result that described payment processing system is settled accounts and handled described payment account according to described check-out request information.
30. control device according to claim 29 is characterized in that, described payment processing system comprises the integration managing system, and wherein, described payment account is the integration account, and described is integration to valency.
31. control device according to claim 30 is characterized in that, the described device of handling of settling accounts comprises as lower device:
-the first deriving means, it is used to obtain the balance of points in the integration account corresponding with described consumer;
-the second deriving means, it is used to obtain the integration to be paid of described check-out request information correspondence;
-the first deduction device, it is used for deducting integration described to be paid in described integration account.
32. control device according to claim 30 is characterized in that, the described device of handling of settling accounts comprises as lower device:
-the first judgment means, whether it be used to judge in the integration account corresponding with described consumer pre-paid and the corresponding integration of described check-out request information;
-the first determines device, and it is used for determining described checkout processing procedure end when in the described integration account during the pre-paid integration corresponding with described check-out request information.
33. according to claim 31 or 32 described control device, it is characterized in that, before the described device of handling of settling accounts, also comprise as lower device:
-the second judgment means, it is used to judge whether described consumer agrees the processing of settling accounts;
-Di three accounting devices, it is used for carrying out the described process of settling accounts and handling when described consumer agrees to settle accounts processing.
34., it is characterized in that described second receiving trap comprises as lower device according to each described control device in the claim 27 to 33:
-Di four receiving traps, it is used to receive the described check-out request information that described consumer sends by described self-aided terminal.
35., it is characterized in that described first receiving device comprises as lower device according to each described control device in the claim 26 to 34:
The 5th receiving trap, it is used to receive the described shopping solicited message that described consumer sends by described self-aided terminal.
36. control device according to claim 35 is characterized in that, described the 5th receiving trap comprises as lower device:
First recommendation apparatus, it is used for recommending follow-up merchandise news to be selected to described consumer;
The 6th receiving trap, it is used to receive the information that described consumer selects commodity, and with described selection information as described shopping solicited message.
37. control device according to claim 36 is characterized in that, described first recommendation apparatus comprises as lower device:
Second recommendation apparatus, it is used for recommending follow-up merchandise news to be selected according to described consumer characteristics indication information to described consumer.
38., it is characterized in that described second recommendation apparatus comprises as in the lower device any according to the described control device of claim 37:
-first order device is before it is used for according to described consumers shopping historical record the highest commodity of purchased frequency being arranged in;
-second order device is before it is used for hobby information according to described consumer and will be arranged in the commodity that its hobby is complementary;
-Di three collating units are before it is used for age information according to described consumer and will be arranged in the commodity that its age is complementary;
-Di four collating units are before it is used for birthplace information according to described consumer and will be arranged in the commodity that its region, birthplace is complementary; Perhaps
-Di five collating units are before it is used for sex information according to described consumer and will be arranged in the commodity that its sex is complementary.
39. control device according to claim 36 is characterized in that, described the 5th receiving trap also comprises as lower device:
The 7th receiving trap, it is used to receive the merchandise news that described consumer selects by described self-aided terminal;
Wherein, described first recommendation apparatus comprises as lower device:
-Di three recommendation apparatus, it is used for recommending follow-up merchandise news to be selected according to described selecteed merchandise news to described consumer.
40. according to the described control device of claim 39, it is characterized in that, describedly recommend follow-uply to wait to select the device of merchandise news to comprise to described consumer as lower device according to described selecteed merchandise news:
-the second determines device, and it is used for determining described consumer's the taste and the number of this consumption;
-Di three determines device, and it is used for determining described selecteed merchandise news;
-the first treating apparatus, it is used for calculating according to the number of described consumer's taste and this consumption the side information of described selecteed commodity, and recommends described side information as described follow-up merchandise news to be selected to described consumer.
41., it is characterized in that described the 5th receiving trap also comprises as lower device according to each described control device in the claim 36 to 40:
-the first display device, it is used for display ads information, and wherein, described advertising message follow-uply waits to select merchandise news corresponding with described.
42., it is characterized in that described first receiving device comprises as lower device according to each described control device in the claim 26 to 41:
The 8th receiving trap, it is used for receiving by described self-aided terminal described consumer's authentication information;
First demo plant, it is used for verifying according to described authentication information;
The 3rd deriving means, it is used for obtaining the pre-shopping information corresponding with described consumer when checking is passed through;
The 3rd determines device, and it is used for determining described shopping solicited message according to described pre-shopping information.
43., it is characterized in that described first demo plant comprises as lower device according to the described control device of claim 42:
-Di four dispensing devices, it is used for described authentication information is sent to the verification system corresponding with described authentication information;
-Di nine receiving traps, it is used to receive the feedback information from described verification system, and described feedback information is corresponding with described authentication information;
-Di four determines device, and it is used for determining that according to described feedback information whether described authentication information is by checking.
44., it is characterized in that described verification system comprises described payment processing system at least according to the described control device of claim 43.
45., it is characterized in that described first generator also comprises as lower device according to each described control device in the claim 26 to 44:
-the second display device, it is used for display ads information, and wherein, described advertising message is corresponding with described feedback information.
46., it is characterized in that described first accounting device also comprises as lower device according to each described control device in the claim 27 to 45:
-Di three display device, it is used for display ads information, and wherein, described advertising message is corresponding with described check-out request information.
47., it is characterized in that the device of described display ads information comprises as lower device according to claim 41 or 45 or 46 described control device:
-Di five determines device, and it is used for determining an advertising message from all optional advertising messages;
-Di four display device, it is used for display ads information.
48. according to the described control device of claim 47, it is characterized in that, describedly determine that from all optional advertising messages the device of an advertising message comprises as lower device:
-Di six determines device, and it is used for gathering advertising message from the advertising message that all optional advertising messages are determined and described shopping solicited message is an identical category as first;
-Di seven determines device, and it is used for determining an advertising message from the described first set advertising message.
49. according to the described control device of claim 47, it is characterized in that, describedly determine that from all optional advertising messages the device of an advertising message comprises as lower device:
-Di eight determines device, and it is used for gathering advertising message from the advertising message that all optional advertising messages are determined and described shopping solicited message is complementary classification as first;
-Di nine determines device, and it is used for determining an advertising message from the described first set advertising message.
50. according to claim 48 or 49 described control device, it is characterized in that, describedly determine that from the described first set advertising message advertising message comprises as in the lower device any:
-the first selecting arrangement, it is used to select to be published an advertising message of least number of times as described advertising message;
-the second selecting arrangement, it is used to select a advertising message to guardian's rate of profit maximum of described self-aided terminal as described advertising message; Perhaps
-Di three selecting arrangements, it is used for selecting an advertising message of the up-to-date issue of the described first set advertising message as described advertising message.
51. according to each described control device in the claim 26 to 50, it is characterized in that, described first generator comprise as in the lower device any or appoint multiple arrangement:
-integration updating device is used for increasing first integral in described consumer's account.
52. a self-help shopping system is used for consumer's self-help shopping, it is characterized in that, comprising:
Self-aided terminal, it is used to receive consumer's shopping solicited message, and demonstration and the corresponding feedback information of described shopping request;
Order processing system, it is connected by network with described self-aided terminal, is used to handle the shopping solicited message from described self-aided terminal at least; And
Payment processing system, it is connected by network with described order processing system at least, and is used for described consumer's payment account is settled accounts.
53., it is characterized in that described self-aided terminal comprises at least as lower device according to the described self-help shopping of claim 52 system:
The RFID read-write equipment, it is used for induced RF ID label, and reading of data or write data to it therefrom;
Display screen, it is used for displaying contents, and described content comprises advertising message and/or merchandise news at least;
One or more communication devices, it is used for carrying out communication with the outside;
One or more input medias, it is used to receive outside input information.
54. according to the described self-help shopping of claim 53 system, it is characterized in that, described self-aided terminal also comprise as in the lower device each or appoint multinomial:
Audio devices, it is used to play sound;
Printing equipment, it is used for print What, and described content comprises any in shopping list information, the checkout information at least;
The Pos device, it is used to receive the Payment Request of Payment Card.
55., it is characterized in that described communication device comprises at least as in the lower device any according to claim 53 or 54 described self-help shopping systems:
-Wi-Fi reception/emitter;
-WiMax reception/emitter;
-WCDMA reception/emitter;
-GPRS reception/emitter;
-TD-SCDMA reception/emitter; Perhaps
-LTE reception/emitter.
56., it is characterized in that described input media comprises at least as in the lower device any according to each described self-help shopping system in the claim 53 to 55:
-keyboard, it is used to receive the information that described consumer keys in;
-mouse, it is used to receive the information that described consumer selects;
-touch-screen, it is used to receive the information that described consumer selects or keys in; Perhaps
-button, it is used to receive the information that described consumer selects.
57. according to each described self-help shopping system in the claim 53 to 56, it is characterized in that, also comprise according to each described control device in the claim 26 to 51.
58., it is characterized in that described payment processing system comprises any system in the following system according to each described control method in the claim 4 to 25 and/or according to each described self-help shopping system in the claim 52 to 57:
-banking system;
-integration managing system; Perhaps
-the third party system of clearing services is provided for bank.
CN2010101462743A 2010-04-13 2010-04-13 Control method of self-service shopping on self-service terminal and control device thereof Pending CN102222295A (en)

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CN111383136A (en) * 2018-12-29 2020-07-07 须树科技(上海)有限公司 Self-service ordering method and system and mobile terminal
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Application publication date: 20111019