CN102143389B - Quality assurance (QA) system and method of internet protocol television (IPTV) services - Google Patents
Quality assurance (QA) system and method of internet protocol television (IPTV) services Download PDFInfo
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Abstract
The invention relates to a quality assurance (QA) system of internet protocol television (IPTV) services, comprising a management server which is arranged at the head end of an IPTV system and subjective quality estimation devices which are arranged at each IPTV terminal respectively, wherein the management server is connected with the subjective quality estimation devices by IPTV system networks, and the subjective quality estimation devices are integrated into a service quality measurement and control module in a set top box (STB) of each IPTV terminal. The invention also relates to a QA method of IPTV services by using the system. In the method, the service quality measurement and control module is used for measuring and controlling the service quality of a video which is played by the STB of the IPTV terminal so as to acquire the subjective quality score; and the subjective quality score is compared with a threshold, and if the subjective quality score is lower than the threshold, an alarm is sent out, thus realizing subjective quality estimation for the client of the IPTV system, and perfecting the quality detection modes of the IPTV services. The system provided by the invention is simple in structure, and the method provided by the invention is low in operating cost and easy and convenient in application modes.
Description
Technical field
The present invention relates to networking technology area, particularly Web TV technical field, specifically refers to a kind of IPTV QoS guarantee system and method for guaranteeing quality.
Background technology
Because IPTV is the media business of TV class, user wishes to obtain the service level as cable TV, comprises the picture quality of channel switch speed, program, the fluency of broadcasting etc.And traditional broadband services quality-monitoring lays particular emphasis on the monitoring of data link layer and network layer, cannot directly reflect the subjective feeling of user to IPTV business, therefore can not meet the demand of IPTV quality-monitoring.
For conventional telecommunications business, quality of service (quality of service, QoS) is often referred to network performance, especially network transmission performance.And because IPTV is a kind of upper layer application business based on common telecommunications service, traditional QoS cannot meet the assessment to end user's impression, therefore industry often adopts Quality of experience (quality of experience, QoE) to describe towards the quality of service of end user's application at present.
There is no at present international norm IPTV quality of service defined, still continued to use ITU-T P.10/G.100 in definition to QoE.IPTV GSI also points out, the QoE of IPTV as shown in Figure 1, should comprise subjective evaluation quality and objective evaluation quality two parts content simultaneously, and the former mainly assesses video quality according to human visual system, by subjective feeling, assesses Quality of experience; Latter can define various objective indicators, and adopts corresponding testing tool to measure.
The monitoring mode that IPTV business adopts conventionally is at present by realizing monitoring at each network node place increase equipment, the equipment cost of system is higher, monitoring means is only confined to network node place simultaneously, can not configure monitoring means by each IPTV user terminal, therefore, be difficult to realize the video quality assessment for user's subjective feeling.And maintenance, test for last kilometer still depend on handheld terminal and have visited, and maintenance cost is high.Thus further applying of IPTV formed to obstacle.
Summary of the invention
The object of the invention is to have overcome above-mentioned shortcoming of the prior art, providing a kind of can effectively assess user's subjective feeling, improve existing IPTV quality of service detection mode, simple in structure, operating cost is cheap, IPTV QoS guarantee system and method for guaranteeing quality that application mode is easy.
In order to realize above-mentioned object, IPTV QoS guarantee system of the present invention has following formation:
This system comprises the management server that is arranged at IPTV system headend and the subjective quality assessment device that is arranged at each IPTV terminal, and described management server connects each described subjective quality assessment device by IPTV grid.
In this IPTV QoS guarantee system, described subjective quality assessment device is a service quality control module, and described service quality control module is integrated in IPTV terminal set top box.
In this IPTV QoS guarantee system, described service quality control module comprises code detection unit, resolution detecting unit, distortion detecting unit, flow media transmission performance detecting unit and statistic unit, described code detection unit, resolution detecting unit, distortion detecting unit and flow media transmission performance detecting unit are all connected described statistic unit, and described statistic unit is by IPTV grid connection management server.
In this IPTV QoS guarantee system, described system also comprises an objective quality assessment device, between the management server described in described objective quality assessment device is connected in and described subjective quality assessment device.
In this IPTV QoS guarantee system, described objective quality assessment device is a video analysis equipment, described video analysis equipment is arranged on the node of IPTV system headend and terminal room, and the analysis result output of this video analysis equipment is connected in the management server of IPTV system headend.
In this IPTV QoS guarantee system, described video analysis equipment comprises: content and quality of service control detecting unit, stream media quality detecting unit, transmission quality detecting unit, network quality detecting unit and link-quality detecting unit, described content is all connected described management server with the testing result output of quality of service control detecting unit, stream media quality detecting unit, transmission quality detecting unit, network quality detecting unit and link-quality detecting unit.
The present invention also provides a kind of system based on described to realize the method for IPTV service quality guarantee, and wherein, described subjective quality assessment device is one to be integrated in the service quality control module in IPTV terminal set top box, and described method comprises the following steps:
(1) described service quality control module carries out service quality observing and controlling to the in progress video of IPTV terminal set top box, obtains subjective quality score;
(2) described service quality control module is by obtained subjective quality score and default threshold value comparison, if lower than threshold value, service quality control module sends alarm.
In the method for this IPTV service quality guarantee, described service quality control module comprises code detection unit, resolution detecting unit, distortion detecting unit, flow media transmission performance detecting unit and statistic unit, described code detection unit, resolution detecting unit, distortion detecting unit and flow media transmission performance detecting unit are all connected described statistic unit, and described step (1) specifically comprises the following steps:
(11) code detection unit, resolution detecting unit, distortion detecting unit and flow media transmission performance detecting unit detect in progress video, and each testing result is sent to described statistic unit;
(12) described statistic unit averages each described testing result, obtains subjective quality score.
In the method for this IPTV service quality guarantee, described system also comprises that one is connected in the objective quality assessment device between described management server and described subjective quality assessment device, described objective quality assessment device is one to be arranged at the video analysis equipment on the node of IPTV system headend and terminal room, and described method is further comprising the steps of afterwards in step (2):
(3) described service quality control module is sent to described video analysis equipment by the video information lower than threshold value;
(4) network state in described this path, service quality control module place of video analysis equipment Inspection.
(5) network performance of described video analysis equipment Inspection place node;
(6) described video analysis equipment is sent to management server by described meshed network performance, path network state and the video information received;
(7) described management server gathers after the information that each video analysis equipment returns, and shows the abort situation in whole IPTV grid.
In the method for this IPTV service quality guarantee, described video information video name, video quality information and network quality information.
In the method for this IPTV service quality guarantee, described step (4) specifically refers to: the data packet drop in this path, service quality control module place of described video analysis equipment Inspection.
In the method for this IPTV service quality guarantee, described method is further comprising the steps of after step (7):
(8) described management server is determined end-user experience information according to the meshed network performance, path network state and the terminal video information that obtain;
(9) reason that described management server analysis of failure produces;
(10) Trouble cause of described management server based on described proposes fault exclusion program.
In the method for this IPTV service quality guarantee, described end-user experience information comprises mosaic degree, blank screen and a card degree.
In the method for this IPTV service quality guarantee, described step (9) specifically refers to: the relation between described management server analysis of failure generation source and described end-user experience information.
Adopted the IPTV QoS guarantee system of this invention, it comprises the management server that is arranged at IPTV system headend and the subjective quality assessment device that is arranged at each IPTV terminal, described management server connects each described subjective quality assessment device by IPTV grid, and this subjective quality assessment device is one to be integrated in the service quality control module in IPTV terminal set top box.Thereby can utilize the service quality control module of this system to carry out service quality observing and controlling to the in progress video of IPTV terminal set top box, obtain subjective quality score, by obtained subjective quality score and default threshold value comparison, if lower than threshold value, service quality control module sends alarm again.Thereby realize the subjective quality assessment for IPTV system client, improve IPTV quality of service detection mode of the prior art.IPTV QoS guarantee system of the present invention is simple in structure, and this method for guaranteeing quality operating cost is cheap, and application mode is easy.
Accompanying drawing explanation
Fig. 1 is QoE (Quality of experience) range of definition schematic diagram of IPTV.
Fig. 2 is the structural representation of IPTV QoS guarantee system of the present invention.
Fig. 3 is the structural representation of the service quality control module in IPTV QoS guarantee system of the present invention.
Fig. 4 be in IPTV QoS guarantee system of the present invention IPTV quality of service model and IPTV protocol stack be related to schematic diagram.
Fig. 5 is the flow chart of steps of IPTV QoS guarantee method of the present invention.
Fig. 6 is IPTV QoS guarantee system of the present invention provinces and cities' two-tier system schematic diagram in actual applications.
Fig. 7 is IPTV QoS guarantee system of the present invention prefecture-level system architecture schematic diagram in actual applications.
Fig. 8 is the external interface schematic diagram of IPTV QoS guarantee system of the present invention.
Fig. 9 is the schematic diagram of the Clustering Model that in IPTV QoS guarantee method of the present invention, fault location adopts.
Embodiment
In order more clearly to understand technology contents of the present invention, especially exemplified by following examples, describe in detail.
Referring to shown in Fig. 2, is the structural representation of IPTV QoS guarantee system of the present invention.
In one embodiment, this IPTV QoS guarantee system comprises the management server that is arranged at IPTV system headend and the subjective quality assessment device that is arranged at each IPTV terminal, and described management server connects each described subjective quality assessment device by IPTV grid.Described subjective quality assessment device is a service quality control module, and described service quality control module is integrated in IPTV terminal set top box.As shown in Figure 3, described service quality control module comprises code detection unit, resolution detecting unit, distortion detecting unit, flow media transmission performance detecting unit and statistic unit, described code detection unit, resolution detecting unit, distortion detecting unit and flow media transmission performance detecting unit are all connected described statistic unit, and described statistic unit is by IPTV grid connection management server.
A kind of preferred embodiment in, as shown in Figure 2, described system also comprises an objective quality assessment device, described objective quality assessment device is connected between described management server and described subjective quality assessment device.This objective quality assessment device is a video analysis equipment, and described video analysis equipment is arranged on the node of IPTV system headend and terminal room, and the analysis result output of this video analysis equipment is connected in the management server of IPTV system headend.As shown in Figure 4, described video analysis equipment comprises: content and quality of service control detecting unit, stream media quality detecting unit, transmission quality detecting unit, network quality detecting unit and link-quality detecting unit, described content is all connected described management server with the testing result output of quality of service control detecting unit, stream media quality detecting unit, transmission quality detecting unit, network quality detecting unit and link-quality detecting unit.
The present invention also provides a kind of system based on described to realize the method for IPTV service quality guarantee.
In one embodiment, as shown in Figure 5, described method comprises the following steps:
(1) described service quality control module carries out service quality observing and controlling to the in progress video of IPTV terminal set top box, obtains subjective quality score;
(2) described service quality control module is by obtained subjective quality score and default threshold value comparison, if lower than threshold value, service quality control module sends alarm.
Wherein, described step (1) specifically comprises the following steps:
(11) code detection unit, resolution detecting unit, distortion detecting unit and flow media transmission performance detecting unit detect in progress video, and each testing result is sent to described statistic unit;
(12) described statistic unit averages each described testing result, obtains subjective quality score.
In a kind of more preferably execution mode, as shown in Figure 5, described method is further comprising the steps of afterwards in step (2):
(3) described service quality control module is sent to described video analysis equipment by the video information lower than threshold value;
(4) network state in described this path, service quality control module place of video analysis equipment Inspection.
(5) network performance of described video analysis equipment Inspection place node;
(6) described video analysis equipment is sent to management server by described meshed network performance, path network state and the video information received;
(7) described management server gathers after the information that each video analysis equipment returns, and shows the abort situation in whole IPTV grid.
Wherein, described video information video name, video quality information and network quality information.
In a kind of further preferred embodiment, described step (4) specifically refers to: the data packet drop in this path, service quality control module place of described video analysis equipment Inspection.
In a kind of preferred execution mode, described method is further comprising the steps of after step (7):
(8) described management server is determined end-user experience information according to the meshed network performance, path network state and the terminal video information that obtain;
(9) reason that described management server analysis of failure produces;
(10) Trouble cause of described management server based on described proposes fault exclusion program.
Wherein, described end-user experience information comprises mosaic degree, blank screen and a card degree.
A kind of further preferred embodiment in, described step (9) specifically refers to: described management server analysis of failure produces the relation between source and described end-user experience information.
In actual applications, IPTV QoS guarantee system of the present invention, as shown in Figure 6, is divided into two-tier system, and the acquisition server that bottom is each districts and cities carries out the collection of monitoring information and the warning information of prefectures and cities' Set Top Box, and reports to management server; Upper strata is that the information that the management server ，Jiang prefectures and cities acquisition server in province reports is preserved, and carries out Macro or mass analysis simultaneously.
System realizes Authority and Domain Based Management management, and the monitoring equipment of districts and cities O&M personnel Jin Nengduiben districts and cities is configured operation and checks with performance alarm, haves no right to check the information that other districts and cities are relevant.Prefectures and cities of provincial user Ke Dui the whole province operate the various information of checking.
Set Top Box monitoring modular is incorporated in Set Top Box, realizes the deployment of monitoring modular by set-top box edition upgrading.Management server will distribute acquisition server address to Set Top Box according to the usersaccount information of Set Top Box simultaneously.After this Set Top Box, by direct and corresponding acquisition server Direct Communication, reports variety of event notice.
As shown in Figure 7, the bottom of IPTV QoS guarantee system forms at acquisition server, the video flowing that gathers direct broadcast band by CertusNet video analyzer at districts and cities' Centroid carries out quality-monitoring, carries out the whole network monitor end to end in each Set Top Box by services quality monitoring module.In Fig. 7, dotted line represents group broadcasting video frequency source bang path, and chain-dotted line represents video flowing analytical information and warning message bang path, and double dot dash line represents Set Top Box alarm and detects acquisition of information path.
Services quality monitoring module in Set Top Box realizes the Real-Time Monitoring to each Set Top Box of the whole network, comprises that video quality is monitored, the mutual and Set Top Box running status with EPG.Will be to central server report and alarm information during the situation such as, channel handoff response overlong time excessively poor at video quality, Set Top Box running status are abnormal.
Acquisition server and Set Top Box are carried out alternately, Real-time Alarm information and monitoring information that gathering machine top box reports.Acquisition server adopts is responsible for balanced mode, is convenient to the expansion of power system capacity.
As shown in Figure 4, the parameter model of IPTV QoS guarantee system of the present invention has covered all levels of OSI 7 layer models.Wherein, the relevant layering quality of objective QoE is corresponding to each agreement in the protocol stack of IPTV, and the mass parameter of each level can obtain by gathering corresponding agreement and field thereof.
The content that in the present invention, objective QoE comprises following several respects:
1, content quality and quality of service control: mainly refer to the quality of content and the performance index of Service control such as direct broadcast band, time shift program, VOD program, picture, word.For example, for direct broadcast band quality, need to gather and analyzing medium coding parameter, resolution parameter etc.; For quality of service control, response speed, the page data that need to gather HTTP and RTSP request presents the time delay that integrity degree, multicast add/exit etc.
2, stream media quality: the performance index that mainly refer to streaming media layer, the employing MPEG2 TS protocol transmission IPTV program of take is example, DVB system testing standard TR 101-290 is different to quality effect according to each parameter, 3 ranks have been defined, each rank is corresponding one group of mass parameter respectively, these parameters equally can be for the IPTV system reference that adopts MPEG2 TS agreement, for example need to gather the timing error field (sync loss) in first level, (PID missing) lost in bag identification, data transmission fault in second level (transport error), wrong (the PCR of Program Clock Reference shake, jitter error) parameter such as.If adopt RTSP as the stream protocol of VOD program, will gather RTSP signaling parameter.
3, transport network layer quality: mainly refer to the performance index of transport network layer related protocol, comprise the number of retransmissions of TCP/UDP, in the situation that having adopted RTP, need to monitor RTP packet loss, RTP shake etc.
4, network layer quality: mainly refer to the performance index of traditional IP layer, Y.1540 advise according to ITU-T, be mainly IP packet loss, IP packet delay, IP packet jitter and relevant parameter thereof.
5, link layer quality: the link layer type according to different, need to gather different performance index.Because the quality assurance of this level is to be not only IPTV business towards full-service, in existing network, the system of existing special quality-monitoring is carried out the quality monitoring of link layer.
In the present invention, subjective QoE mainly refers to MOS (mean opinion score, Mean Opinion Score).MOS is the method for measures of quantization of the voice quality of a kind of providing in line terminal (particularly take the Internet be representative speech communication).This kind of mechanism adopts arithmetic average to process to obtain the subjective testing (suggestion mark) of the quantizating index of system operation situation.The present invention expands MOS, is applied in the quantification test of video quality as shown in Figure 3, the quantizating index of usining as QoE, to having influence on coding parameter, the resolution parameter of video quality, the performance index of streaming media layer etc. are carried out overall merit.
IPTV QoS guarantee system of the present invention adopts embedded pattern (Embedded Mode), at inner monitoring module (the STB embedded monitor agent that embeds of Set Top Box, STB-MA), the operating QoS parameter of Set Top Box is recorded and uploads to IPTV quality of service acquisition platform (IPTV-QCS).Adopt this pattern without add new monitoring equipment in IPTV system, the Set Top Box state of all monitorings and IPTV business service condition can be gathered and gathered to IPTV-QMS toatal quality control(TQC) platform by IPTV-QCS simultaneously, can comprehensively reflect in real time user's behaviour in service, when abnormal, carry out accident analysis location, and tabulate statistics user behavior analysis.
Simultaneously, based on video analysis probe device, IPTV QoS guarantee system is realized the network equipment monitoring to carrying IPTV business, video quality situation during the analysis stream media process network equipment, by IPTV-QCS, gather and gather the platform to IPTV-QMS, carry out the fault location of Macro or mass analysis and the network equipment.
And IPTV quality of service comprehensive management platform (IPTV-QMS) in IPTV QoS guarantee system from IPTV-QCS to IPTV business various aspects (as EPG, video source, program channel etc.) parameter is carried out Macro or mass analysis, and demonstrates in real time the IPTV QoS of the regional in current administration.The overall situation shows IPTV service operation situation and the service quality in compass of competency.
Between the Set Top Box control module of IPTV QoS guarantee system of the present invention and management server, adopt C/S framework, its external interface as shown in Figure 8, manages control by the AS module of management server (QMS) to version in Set Top Box.By the edition upgrading of Set Top Box, services quality monitoring module is deployed in each Set Top Box in this IPTV system, in local networking Surveillance center, by central server, gather and gather the information that all Set Top Box report, realize the centralized monitor of districts and cities' Set Top Box simultaneously.
IPTV QoS guarantee system graphic user interface (GUI) adopts B/S framework, in client, need only a browser (Browser) is installed, as IE, Firefox etc., browser carries out data interaction by Web Server with database, and user interface realizes by WWW browser completely.The advantage of B/S maximum is exactly can operate anywhere and any special software need not be installed.As long as there is the computer that can surf the Net just can use, client zero dimension is protected.The expansion of system is very easy to, as long as can surf the Net, then distributes a username and password by system manager, just can use.
By to relating in IPTV business the monitoring that each equipment carries out Qos and QoE, IPTV QoS guarantee system of the present invention has been realized in IPTV business quality-monitoring ，Wei IPTV operator end to end reliable monitoring means is provided.Utilize system provided by the present invention to can be the function that IPTV business is brought following active O&M:
1, quality-monitoring end to end
Qos based on identical and the standard of QoE, in IPTV business, relate to links and carry out quality-monitoring, and carry out Macro or mass analysis, to realize, the quality of current Set Top Box displaying video is monitored, at video quality, initiatively initiate alarm during lower than alarm threshold value, and Set Top Box is carried out to periodic sampling mode and obtain video quality information.
2, network monitor and fault location
Summary machine top box report and alarm information, is accurate to every grade of equipment (BAS, DSLAM etc.), and locates fast by core algorithm, and promptly and accurately analysis of failure, effectively improves troubleshooting efficiency.Mainly realize by the following method location fast:
When a.STB monitoring modular detects quality lower than default threshold value, STB will send warning to acquisition server, and report the programm name of now watching, video quality, network quality, systematic function etc.
B. acquisition server carries out, based on ping and traceroute testing, diagnosing packet drop on the residing network path of this Set Top Box to the Set Top Box frequently breaking down.
C. in network topology, find the serious DSLAM of packet loss to analyze.
D. use BRAS analyzer to carry out general analyzes to the programm name of reporting to the police in acquisition server information inspection video analyzer video quality and alarm record in surrounding time section when reporting to the police to the network performance data of the corresponding BRAS node of this DSLAM.
E. management server generates whole locating information shared tree by gathering the analytical information that each sensing point beams back, thereby orients the highlighted demonstration positioning result in fault origination point ，Bing interface by traveling through this tree.
3, program source monitoring
Program source is monitored, when video is abnormal, carry out alarm notification.
4, all kinds of statistics, mainly comprise:
A. the network performance of equipment at different levels is gathered, help grid to be optimized.
B. the quality of program source is gathered to rank, help media server to be optimized.
C. viewership is added up, help market analysis.
5, expert intelligence analytical system
Analyze user's perception of video flowing fault and experience, thereby gather to come all kinds of parameters of video to carry out the phenomenon of intellectual analysis while showing that video fault occurs (such as mosaic, card, Hua Ping etc.) according to system.For IPTV operation system, (comprise platform side, network side, end side) service quality is set up Intelligent Evaluation model, analyze the impact that reason is experienced user, the cluster analysis by fault parameters at different levels obtains the type that affects that different parameters combination causes terminal use, wherein, the Clustering Model adopting as shown in Figure 9, association based between fault performance and fault generation source, provides troubleshooting suggestion, to embody intuitively IPTV operation system overall operation service quality.
Utilize IPTV QoS guarantee method of the present invention can reach following effect:
1, effectively reduce O&M cost, reduce equipment investment.
2, by SNMP, core layer, access layer equipment are monitored to carry out automatic accurate fault location, before customer responsiveness fault, complete accident analysis to solve in time fault, reduce customer complaint.
3, to the monitoring of media player end video source, when breaking down, can find in time, reduce customer complaint.
4, the Quality of experience of paying close attention to user, effectively improves user satisfaction.
5, by Information Statistics, analyze to understand user watched custom, coordinate promoting service.
Adopted the IPTV QoS guarantee system of this invention, it comprises the management server that is arranged at IPTV system headend and the subjective quality assessment device that is arranged at each IPTV terminal, described management server connects each described subjective quality assessment device by IPTV grid, and this subjective quality assessment device is one to be integrated in the service quality control module in IPTV terminal set top box.Thereby can utilize the service quality control module of this system to carry out service quality observing and controlling to the in progress video of IPTV terminal set top box, obtain subjective quality score, by obtained subjective quality score and default threshold value comparison, if lower than threshold value, service quality control module sends alarm again.Thereby realize the subjective quality assessment for IPTV system client, improve IPTV quality of service detection mode of the prior art.IPTV QoS guarantee system of the present invention is simple in structure, and this method for guaranteeing quality operating cost is cheap, and application mode is easy.
In this specification, the present invention is described with reference to its specific embodiment.But, still can make various modifications and conversion obviously and not deviate from the spirit and scope of the present invention.Therefore, specification and accompanying drawing are regarded in an illustrative, rather than a restrictive.
Claims (7)
1. a method that realizes IPTV service quality guarantee based on IPTV QoS guarantee system, it is characterized in that, IPTV QoS guarantee system comprises the management server that is arranged at IPTV system headend and the subjective quality assessment device that is arranged at each IPTV terminal, described management server connects each described subjective quality assessment device by IPTV grid, described subjective quality assessment device is one to be integrated in the service quality control module in IPTV terminal set top box, described system also comprises that one is connected in the objective quality assessment device between described management server and described subjective quality assessment device, described objective quality assessment device is one to be arranged at the video analysis equipment on the node of IPTV system headend and terminal room, described method comprises the following steps:
(1) described service quality control module carries out service quality observing and controlling to the in progress video of IPTV terminal set top box, obtains subjective quality score;
(2) described service quality control module is by obtained subjective quality score and default threshold value comparison, if lower than threshold value, service quality control module sends alarm;
(3) described service quality control module is sent to described video analysis equipment by the video information lower than threshold value;
(4) network state in described this path, service quality control module place of video analysis equipment Inspection;
(5) network performance of described video analysis equipment Inspection place node;
(6) described video analysis equipment is sent to management server by described meshed network performance, path network state and the video information received;
(7) described management server gathers after the information that each video analysis equipment returns, and shows the abort situation in whole IPTV grid.
2. method according to claim 1, it is characterized in that, described service quality control module comprises code detection unit, resolution detecting unit, distortion detecting unit, flow media transmission performance detecting unit and statistic unit, described code detection unit, resolution detecting unit, distortion detecting unit and flow media transmission performance detecting unit are all connected described statistic unit, and described step (1) specifically comprises the following steps:
(11) code detection unit, resolution detecting unit, distortion detecting unit and flow media transmission performance detecting unit detect in progress video, and each testing result is sent to described statistic unit;
(12) described statistic unit averages each described testing result, obtains subjective quality score.
3. method according to claim 1, is characterized in that, described video information comprises video name, video quality information and network quality information.
4. method according to claim 1, is characterized in that, described step (4) specifically refers to:
The data packet drop in this path, service quality control module place of described video analysis equipment Inspection.
5. according to the method described in any one in claim 1 to 4, it is characterized in that, described method is further comprising the steps of after step (7):
(8) described management server is determined end-user experience information according to the meshed network performance, path network state and the terminal video information that obtain;
(9) reason that described management server analysis of failure produces;
(10) Trouble cause of described management server based on described proposes fault exclusion program.
6. method according to claim 5, is characterized in that, described end-user experience information comprises mosaic degree, blank screen and a card degree.
7. method according to claim 5, is characterized in that, described step (9) specifically refers to:
Relation between described management server analysis of failure generation source and described end-user experience information.
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