CN102111441B - Multi-channel data service handling system and method - Google Patents
Multi-channel data service handling system and method Download PDFInfo
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Abstract
The invention discloses a multi-channel data service handling system. The system comprises a service request terminal, a service handling gateway, a service handling application server and a service handling database which are sequentially connected, wherein the service request terminal is used for packaging a service request terminal type and service request information data, and transmitting a data packet to the service handling gateway; the service handling gateway is used for transmitting the data packet to the service handling application server; the service handling application server is used for resolving the data packet, performing logic processing on resolved service request information and performing corresponding data operations on the service handling database; and the service handling database is used for storing all service handling related data and basic service data model information. The system improves the efficiency, technical reusability and sharability of a service processing module, and simultaneously reduces the development cost when handling different data services.
Description
Technical field
The present invention relates to mobile communication and Internet technical field, particularly a kind of multi-channel data service handling system and method.
Background technology
Along with the development that deepens constantly of mobile communication technology and Internet technology, the two fusion degree is more and more higher, particularly along with 3G (Third Generation) Moblie technology (3rd-generation, develop rapidly 3G), mobile Internet provides more and more abundanter data increment service business to people, people can be by various means and channel now, as voice (IVR, Interactive Voice Response), note, the Internet, WAP (wireless application protocol) (WAP, Wireless Application Protocol), personal computer (PC, Personal Computer) client, cell-phone customer terminal etc., obtain the various information services that oneself need.
No matter be telecom operators or ISP (ISP, Internet Service Provider), they need, by building integrated service operation management platform, to meet the demand of user to various data service differentiated services.
There is following technological deficiency in existing data service by all kinds of means service handling:
Each data processing module is responsible for different channel service handlings separately, such as data processing module, the ability such as can accept from the service authentication of the different channels such as pc client, the Internet, customer service system, WAP door, cell-phone customer terminal, open, close, suspend, recover, inquire about, open in batches, close in batches, so just need the functional module that all will develop separately for each different data service specially to meet these business demands, development cost is high, Techno-sharing and durability are poor, Business Processing inefficiency;
The interface logic of each data processing module and service logic coupling are too high, do not have unified technology to realize interface protocol standard, can not embody this characteristic of large software system distributed structure/architecture; Meanwhile, when carrying out application deployment, the server resource taking is many;
Existing this service handling mode is when realizing load balancing, guaranteeing service handling module real-time online parallel processing capability, need more Internet resources, and complexity is too high, maintainable, manageability is poor, brings a lot of factors of instability like this to whole system.
Summary of the invention
(1) technical problem that will solve
The technical problem to be solved in the present invention is:
(1) how when different pieces of information business is accepted, improve the efficiency of Service Processing Module and technology is multiplexing and sharing, reduce development cost simultaneously;
(2) how separation interface logic and service logic, provides unified Service interface protocol standard, realizes distributed architecture, reduces the server resource of application deployment;
(3) how to provide more effective load balancing and the implementation that guarantees service handling module real-time online parallel processing capability, get rid of Single Point of Faliure, reduce resource occupying, improve maintainability and the manageability of system, assurance system is more reliable and more stable.
(2) technical scheme
For solving the problems of the technologies described above, the invention provides a kind of multi-channel data service handling system, comprise: connected service request terminal, service handling gateway, service handling application server and service handling database successively, the quantitative relation of described service handling gateway and service handling application server is the relation of one-to-many or multi-to-multi;
Described service request terminal, for service request terminal type and service requesting information data are packed, and by extremely described service handling gateway of Packet Generation;
Described service handling gateway, for by described Packet Generation to described service handling application server; Wherein the packet of same service handling gateway is cyclically sent to each service handling application server in turn;
Described service handling application server, for described packet is resolved, carries out logical calculated processing according to the service requesting information parsing, and described service handling database is carried out to corresponding data manipulation;
Described service handling database, accepts all related datas and basic business data model information for storage service.
Wherein, described service handling gateway number is 1 ~ 256, and described service handling application server number is 1 ~ 256.
Wherein, described service request terminal is the one in interactive voice system, note system, customer service system, affiliate's operation system, computer client, internet site, cell-phone customer terminal and WAP (wireless application protocol) website.
The acceptance method that the invention also discloses a kind of multi-channel data service handling system based on described, is characterized in that, the quantitative relation of described service handling gateway and service handling application server is the relation of one-to-many or multi-to-multi; Comprise the following steps:
S1: service request terminal is packed service request terminal type and service requesting information data, and by extremely described service handling gateway of Packet Generation;
S2: described service handling gateway by the Packet Generation of receiving separately to service handling application server; Wherein the packet of same service handling gateway is cyclically sent to each service handling application server in turn;
S3: described service handling application server is resolved successively to the packet of receiving, carries out logical calculated processing according to the service requesting information parsing, and described service handling database is carried out to corresponding data manipulation.
Wherein, after step S3, also comprise step:
S4: described service handling database is back to corresponding service handling application server by data manipulation result;
S5: described service handling application server is packed to data operating result, and packet is back to corresponding service handling gateway;
S6: described service handling gateway is back to corresponding service request terminal by packet.
Wherein, between described service request terminal and described service handling gateway, for long, being connected, is to grow to be connected between described service handling gateway and described service handling application server.
Wherein, in the described long process connecting, if the link detecting Bao Wei of predetermined time receives, disconnect current connection, and reconnect.
Wherein, in step S1, the packet of identical services requesting terminal is cyclically sent to each service handling gateway in turn.
(3) beneficial effect
The present invention has realized when different pieces of information business is accepted, improve Service Processing Module efficiency and technology is multiplexing and sharing, reduce development cost simultaneously; Separation interface logic and service logic, provide unified Service interface protocol standard, realizes distributed architecture, reduces the server resource of application deployment; The implementation of more effective load balancing and assurance service handling module real-time online parallel processing capability is provided, gets rid of Single Point of Faliure, reduce resource occupying, improve maintainability and the manageability of system, assurance system is more reliable and more stable.
Accompanying drawing explanation
Fig. 1 is according to the structured flowchart of the multi-channel data service handling system of one embodiment of the present invention;
Fig. 2 is the acceptance method flow chart of the multi-channel data service handling system based on shown in Fig. 1.
Embodiment
Below in conjunction with drawings and Examples, the specific embodiment of the present invention is described in further detail.Following examples are used for illustrating the present invention, but are not used for limiting the scope of the invention.
By different business requesting terminal, different pieces of information business, the difference ability of accepting are carried out to Digital Classification coding, formulate the data interaction interface protocol that service handling is unified by all kinds of means, then unified service interface is externally provided, rely on service handling gateway and the by all kinds of means mutual task of accepting that has coordinated data service of service handling application server by all kinds of means, and by the load-balancing mechanism of service handling gateway by all kinds of means and application server self, guarantee that service handling module realizes the ability of real-time online parallel processing.
Fig. 1 is according to the structured flowchart of the multi-channel data service handling system of one embodiment of the present invention, comprising: connected service request terminal 1, service handling gateway 2, service handling application server 3 and service handling database 4 successively,
Described service request terminal 1, for service request terminal type and service requesting information data are packed, and Packet Generation is sent to the protocol port interconnecting between the protocol address that interconnects between the network that service handling gateway externally provides and network to described service handling gateway 2(, the protocol address interconnecting between network is Internet Protocol, is called for short IP);
Described service handling gateway 2, for by described Packet Generation to described service handling application server 3;
Described service handling application server 3, for described packet is resolved, carries out logical process according to the service requesting information parsing, and described service handling database 4 is carried out to corresponding data manipulation;
Described service handling database 4, accepts all related datas and basic business data model information for storage service, for operation and the statistics of business provide basic data resource.
In present embodiment, service handling module comprises service handling gateway 2 and service handling application server 3.
The quantitative relation of service handling gateway 2 and service handling application server 3 is not man-to-man absolute peer-to-peer, but can one-to-many, or many-one, or the relation of multi-to-multi, compound mode is very flexible, completely according to the load of actual business production environment, decides and needs how many service handling gateways 2 and service handling application server 3; Described service handling gateway 2 numbers are 1 ~ 256, and described service handling application server 3 numbers are 1 ~ 256.
Between each service handling gateway 2 and service handling application server 3, can realize and communicating with one another by the easy configuration of configuration file, maintain data communication link separately.
Described service request terminal 1 is the one in the terminals such as interactive voice system, note system, customer service system, affiliate's operation system, computer client, internet site, cell-phone customer terminal and WAP (wireless application protocol) website.
The invention also discloses a kind of acceptance method of the multi-channel data service handling system based on described, as shown in Figure 2, comprise the following steps:
S1: service request terminal is packed service request terminal type and service requesting information data, and by extremely described service handling gateway of Packet Generation.In the present embodiment, the agreement that service request terminal package deal request terminal type and service requesting information data acquisition are used is Integrated Service Management Platform data interaction interface protocol (Integrated Business Management Platform-Data exchange Interface Protocol, IBMP-DXIP), IBMP-DXIP is the interface protocol of data interaction while accepting from different service request terminal carrying out service for IBMP platform.It is the agreement based on byte stream, be one and be based upon transmission control protocol/Internet Interconnection protocol (Transmission Control Protocol/Internet Protocol, TCP/IP) application layer protocol on, adopts the Synchronization Communication Model of asking/replying to realize.If no special instructions, the each field that forms protocol message packet all adopts left-justify, and the mode of right blank fill, adopts following form on data-message pack arrangement:
Complete data message bag=packet header sign+message packet header+message inclusion+bag tail tag will.
IBMP-DXIP data type is:
String: character string, requires left neat right blank fill.
Integer: the String of fixed length, forms (' 0 '-' 9 ') by a series of 10 system characters, left neat right blank fill.
The String of Date:8 position fixed length, form is: YYYYMMDD.
The String of DateTime:14 position fixed length, form: YYYYMMDDHHMISS.The protocol data pack arrangement of a complete IBMP-DXIP is as shown in table 1:
Table 1
S2: described service handling gateway by the Packet Generation of receiving separately to service handling application server;
For guaranteeing self equilibrating mechanism of service handling module and realizing the ability of parallel processing, preferably, in step S1, the packet of identical services requesting terminal is cyclically sent to each service handling gateway in turn, in step S2, the packet of same service handling gateway is cyclically sent to each service handling application server in turn; Take two service handling gateways and three service handling application servers as example, the send mode that circulates is in turn described:
When first packet of user arrives the first service handling gateway, the first service handling gateway is given the first service handling application server by this Packet Generation;
When second packet of user arrives the first service handling gateway, the first service handling gateway is given the second service handling application server by this Packet Generation;
When user's the 3rd packet arrives the first service handling gateway, the first service handling gateway is given the 3rd service handling application server by this Packet Generation;
When user's the 4th packet arrives the first service handling gateway, the first service handling gateway is given the first service handling application server by this Packet Generation;
Like this, the packet of follow-up arrival the first service handling gateway just according to the second service handling application server, the 3rd service handling application server, the first service handling application server, the second service handling application server, the 3rd service handling application server ... this periodic endless form is carried out Business Processing;
The second service handling gateway is also to carry out in the same way service handling processing;
Because service handling module has the ability of parallel processing, therefore can, by service handling module is regulated accordingly, get rid of Single Point of Faliure.
S3: described service handling application server is resolved successively to the packet of receiving, carries out logical calculated processing according to the service requesting information parsing, and described service handling database is carried out to corresponding data manipulation.
After step S3, also comprise step:
S4: described service handling database is back to corresponding service handling application server by data manipulation result;
S5: described service handling application server is packed (in present embodiment, packing according to IBMP-DXIP agreement) to data operating result, and packet is back to corresponding service handling gateway;
S6: described service handling gateway is back to corresponding service request terminal by packet.
With a data service, accept as example, carry out description of step S4 ~ S6:
(1) service request terminal A packs service request terminal type and service requesting information data, and packet is sent to service handling gateway B by the send mode of circulation in turn;
(2) service handling gateway B is sent to service handling application server C by this packet by the send mode of circulation in turn;
(3) service handling application server C resolves this packet of receiving, according to the service requesting information parsing, carries out logical calculated processing, and service handling database D is carried out to corresponding data manipulation;
(4) service handling database D is back to service handling application server C by data manipulation result;
(5) service handling application server C packs to data operating result, and packet is back to service handling gateway B;
(6) service handling gateway B is back to service request terminal A by packet.
For guaranteeing that service handling module realizes real-time online, preferably, between described service request terminal and described service handling gateway, for long, be connected, between described service handling gateway and described service handling application server, for long, be connected, described service handling gateway is service end, and described service request terminal is that client is initiatively initiated connection request to described service handling gateway.
In the described long process connecting, if the link detecting bag (heartbeat message bag) of predetermined time (in present embodiment, predetermined time is 3 times) does not receive, disconnect current connection, and reconnect.
Above execution mode is only for illustrating the present invention; and be not limitation of the present invention; the those of ordinary skill in relevant technologies field; without departing from the spirit and scope of the present invention; can also make a variety of changes and modification; therefore all technical schemes that are equal to also belong to category of the present invention, and scope of patent protection of the present invention should be defined by the claims.
Claims (8)
1. a multi-channel data service handling system, it is characterized in that, comprise: connected service request terminal (1), service handling gateway (2), service handling application server (3) and service handling database (4) successively, the quantitative relation of described service handling gateway (2) and service handling application server (3) is the relation of one-to-many;
Described service request terminal (1), for service request terminal type and service requesting information data are packed, and by extremely described service handling gateway (2) of Packet Generation; Wherein, the agreement that described service request terminal package deal request terminal type and service requesting information data acquisition are used is Integrated Service Management Platform data interaction interface protocol IBMP-DXIP, and IBMP-DXIP is the interface protocol of data interaction while accepting from different service request terminal carrying out service for IBMP platform;
Described service handling gateway (2), for by described Packet Generation to described service handling application server (3); Wherein the packet of same service handling gateway is cyclically sent to each service handling application server in turn;
Described service handling application server (3), for described packet is resolved, carries out logical calculated processing according to the service requesting information parsing, and described service handling database (4) is carried out to corresponding data manipulation;
Described service handling database (4), accepts all related datas and basic business data model information for storage service.
2. multi-channel data service handling system as claimed in claim 1, is characterized in that, described service handling gateway (2) number is 1～256, and described service handling application server (3) number is 1～256.
3. multi-channel data service handling system as claimed in claim 1, it is characterized in that, described service request terminal (1) is the one in interactive voice system, note system, customer service system, affiliate's operation system, computer client, internet site, cell-phone customer terminal and WAP (wireless application protocol) website.
4. an acceptance method for the multi-channel data service handling system based on described in claim 1-3 any one, is characterized in that, the quantitative relation of described service handling gateway (2) and service handling application server (3) is the relation of one-to-many; Comprise the following steps:
S1: service request terminal is packed service request terminal type and service requesting information data, and by extremely described service handling gateway of Packet Generation; Wherein, the agreement that described service request terminal package deal request terminal type and service requesting information data acquisition are used is Integrated Service Management Platform data interaction interface protocol IBMP-DXIP, and IBMP-DXIP is the interface protocol of data interaction while accepting from different service request terminal carrying out service for IBMP platform;
S2: described service handling gateway by the Packet Generation of receiving separately to service handling application server; Wherein the packet of same service handling gateway is cyclically sent to each service handling application server in turn;
S3: described service handling application server is resolved successively to the packet of receiving, carries out logical calculated processing according to the service requesting information parsing, and described service handling database is carried out to corresponding data manipulation.
5. acceptance method as claimed in claim 4, is characterized in that, after step S3, also comprises step:
S4: described service handling database is back to corresponding service handling application server by data manipulation result;
S5: described service handling application server is packed to data operating result, and packet is back to corresponding service handling gateway;
S6: described service handling gateway is back to corresponding service request terminal by packet.
6. acceptance method as claimed in claim 4, is characterized in that, between described service request terminal and described service handling gateway, for long, is connected, and between described service handling gateway and described service handling application server, be to grow to be connected.
7. acceptance method as claimed in claim 6, is characterized in that, in the described long process connecting, if the link detecting Bao Wei of predetermined time receives, disconnects current connection, and reconnects.
8. acceptance method as claimed in claim 4, is characterized in that, in step S1, the packet of identical services requesting terminal is cyclically sent to each service handling gateway in turn.
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| CN104702983B (en) * | 2015-02-12 | 2017-11-10 | 福建新大陆通信科技股份有限公司 | The data center's method and its system of a kind of set top box |
| CN106131213B (en) * | 2016-08-17 | 2020-04-24 | 深圳市金证科技股份有限公司 | Service management method and system |
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