CN102083105B - Method for obtaining time consumption information of each service processing step of services and relevant device - Google Patents
Method for obtaining time consumption information of each service processing step of services and relevant device Download PDFInfo
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Abstract
The invention discloses a method for obtaining time consumption information of each service processing step of services and a relevant device, used for solving the problem that the prior art can not determine time consumption information of each step in a service processing process. The method comprises the steps of: obtaining network packets received and sent by each network server participating in processing the service; selecting network packets of each user when each step is started and ended, from the obtained network packets according to preset characteristics characters and user identifications of the service, which are included in a network packet load when each service processing step is started and ended; determining the time consumed in each service processing step by each user according to the selected time information included in the network packets of each user when each service processing step is started and ended; and determining the time consumed by each service processing step of the service by using the average value of the time consumed by the same service processing step by each user as the time consumed by the same service processing step.
Description
Technical field
The present invention relates to computer and communication technical field, relate in particular to a kind of method and a kind of device that obtains professional each Business Processing step information consuming time that obtains professional each Business Processing step information consuming time.
Background technology
In existing mobile communication business treatment system, in the processing procedure of a business, often need the server of a plurality of participation Business Processing in the network to carry out a plurality for the treatment of steps respectively, only after each server that participates in Business Processing has all been finished separately the treatment step of required execution, professional just processed finishing.In the Business Processing process, after first server that participates in Business Processing has been finished the treatment step of self, carry out subsequent treatment by the network packet indication second server based on the TCP/IP standard, after second server is finished the treatment step of self according to the indication of first server, send feedback message or indicate other servers to carry out subsequent treatment etc. to first server.For different types of business, need different webserver cooperations to carry out different treatment steps, be to realize mutual and collaborative work by the network packet based on the TCP/IP standard between each server.
The present method that network packet is analyzed is normally based on the packet package head format of TCP/IP standard, and the predetermined field contents in packet header that reads network packet obtains the information such as application layer class of business of carrying of the source IP address of packet, target ip address, packet.Yet, only can't be informed in the information consuming time of each step the Business Processing process from above-mentioned information, also just can't know the longest step consuming time in the Business Processing process, thereby can't come to determine corresponding optimization and adjustment measure accordingly, for example promote the longest hardware of server equipment of processing time that consumes, thereby effectively improve professional treatment effeciency.
Summary of the invention
The embodiment of the invention provides a kind of method of obtaining professional each Business Processing step information consuming time, can't determine the information problem consuming time of each step in the Business Processing process in order to solve prior art.
Accordingly, the embodiment of the invention also provides a kind of device that obtains professional each Business Processing step information consuming time.
The technical scheme that the embodiment of the invention provides is as follows:
A kind of method of obtaining professional each Business Processing step information consuming time comprises:
Obtain and participate in handling each webserver reception of described business and the network packet that sends; And
Characteristic character and the user ID that should comprise in and the network data payload package when finishing initial according to each Business Processing step of predetermined described business are selected the initial and network packet when finishing of each user's various processes from the network packet that gets access to;
The temporal information that comprises in and the network packet when finishing initial according to each Business Processing step of each user who selects is determined each user's various processes consumed time;
With the time-consuming mean value of the same Business Processing step of each user as this same Business Processing step consumed time, thereby determine each Business Processing step consumed time of described business.
A kind of device that obtains professional each Business Processing step information consuming time comprises:
Acquiring unit is used for obtaining each webserver reception that participates in the described business of processing and the network packet that sends;
Selected cell, characteristic character and the user ID that should comprise in and the network data payload package when finishing initial according to each Business Processing step of predetermined described business are selected the network packet of each user's various processes correspondence from the network packet that acquiring unit gets access to;
First determining unit, the temporal information that the network packet of correspondence comprises during for and end initial according to each Business Processing step of each user of selecting is determined each user's various processes consumed time;
Second determining unit is used for the time-consuming mean value of the same Business Processing step of each user as this same Business Processing step consumed time, thus each Business Processing step consumed time of definite described business.
The embodiment of the invention participates in handling each webserver reception of this business and the network packet that sends by obtaining, the predetermined characteristic character that comprises each Business Processing step correspondence according to payload content in the network packet, from the network packet of obtaining, select the network packet of each user's various processes correspondence, according to the temporal information that comprises in the packet of selecting, determine each user's various processes consumed time, based on each user's various processes consumed time of determining, with the time-consuming mean value of the same treatment step of each user as this treatment step consumed time, thereby determine the various processes consumed time of described business, so that the user can be to more Business Processing step consuming time, adopt targetedly and optimize and revise measure, thereby can improve professional treatment effeciency comparatively significantly.
Description of drawings
Fig. 1 is the main realization principle flow chart of the embodiment of the invention;
Fig. 2 is the process chart of fee payment service in the embodiment of the invention;
Fig. 3 obtains the flow chart of various processes information consuming time in the fee payment service for the embodiment of the invention;
The structural representation of the device that obtains professional each Business Processing step information consuming time that Fig. 4 provides for the embodiment of the invention;
Fig. 5 is the structural representation of selected cell in the embodiment of the invention.
Embodiment
Because existing network packet analytical technology can't be known the information consuming time of each treatment step in the mobile communication business processing procedure.Therefore, if a kind of traffic handling time of customer complaint is long, prior art is to orient bottleneck position in this Business Processing process, also just can't take countermeasure to improve professional treatment effeciency targetedly.
The payload segment of network packet includes information such as service identification, user ID usually, operational trials by in advance can obtain the specific character that comprises in the relevant network packet of each treatment step, and above-mentioned specific character also can be that the professional design phase is default.
The embodiment of the invention at first obtains to participate in the network packet at each webserver place of Business Processing, the service identification that comprises according to the packet payload segment, user ID and above-mentioned specific character are selected the relevant packet of each Business Processing step of each user from the overall network packet that obtains again.Determine the information consuming time of each customer service various processes according to the temporal information in the network packet of selecting.With the mean value of same spent time of Business Processing step of each user information consuming time as this Business Processing step.
Be explained in detail to the main realization principle of embodiment of the invention technical scheme, embodiment and to the beneficial effect that should be able to reach below in conjunction with each accompanying drawing.
As shown in Figure 1, the main realization principle process of the embodiment of the invention is as follows:
Step 10 is obtained each webserver reception that participates in managing business and the network packet that sends;
Step 20, the characteristic character that should comprise in and the network data payload package when finishing initial according to user ID and predetermined each Business Processing step is selected each Business Processing step of each user network packet initial and correspondence when finishing from the network packet that step 10 is obtained;
Step 30, the temporal information that comprises in the network packet of selecting according to step 20 is determined the described professional various processes consumed time of each user;
Step 40 is with the consuming time information of the time-consuming mean value of the same Business Processing step of each user as this same Business Processing step.
To introduce an embodiment in detail and come the main realization principle of the inventive method is explained in detail and illustrates according to foregoing invention principle of the present invention below.
The embodiment of the invention handles to the operator business hall with the user that the processing procedure of fee payment service is example when paying the fees, and introduces the scheme of obtaining professional various processes information consuming time, and this scheme is equally applicable to other business.
Please refer to accompanying drawing 2, be the process chart of fee payment service in the present embodiment, the server that participates in Business Processing comprises business hall pay the fees terminal, service handling server, Service Process Server, User Information Database, telephone expenses database.
Step 21, the user handles fee payment service to the operator business hall, the shop assistant is by mutual with user's language, need to determine the service request type of initiation, send the first fee payment service request by the business hall terminal of paying the fees to the service handling server then, comprise first characteristic character of paying the fees at predetermined business hall terminal and service handling server interaction should comprise with the Business Processing step related data packets of obtaining user profile and calling charge information in the described first fee payment service request, for example " GET/ecommunicationscntctobjmgr_chs/images/icon_new_query _ 0.gif ", information such as user ID;
Step 22, the business information that the service handling server can be handled according to each Service Process Server that prestores, in the first fee payment service request, carry predetermined service handling server and Service Process Server and form the second fee payment service request with first characteristic character that the Business Processing step related data packets of obtaining user profile and calling charge information should comprise alternately, and the second fee payment service request distributed to a Service Process Server A that can handle fee payment service, can exist a plurality of Service Process Server can handle this fee payment service, Service Process Server A for example, Service Process Server B, Service Process Server C can handle fee payment service, this moment, the service handling server can be distributed to one of them Service Process Server with described fee payment service request randomly, also can be according to predetermined allocation rule, for example the load balancing rule is distributed to one of them Service Process Server with the described second fee payment service request;
Step 23, Service Process Server A obtains the user ID that comprises in the described fee payment service request after receiving the described second fee payment service request, enters step 24 and 26;
Step 24, Service Process Server A send to be used for the query requests of the user ID user information corresponding that query steps 23 obtains to User Information Database, comprises first characteristic character that user ID that step 23 obtains and predetermined Service Process Server and User Information Database should comprise with the Business Processing step related data packets of obtaining user profile alternately in this query requests;
Step 25, the inquiry response of the correspondence that Service Process Server A reception User Information Database is sent, comprise the described user ID user information corresponding that second characteristic character that predetermined Service Process Server and User Information Database should comprise with the Business Processing step related data packets of obtaining user profile alternately and User Information Database find according to the query requests in the step 24 in the described inquiry response, user profile comprises information such as address name, ID card No.;
Step 26, Service Process Server A send to be used for the query requests of the calling charge information of the user ID correspondence that query steps 23 obtains to the telephone expenses database, comprises first characteristic character that user ID that step 23 obtains and predetermined Service Process Server and telephone expenses database should comprise with the Business Processing step related data packets of obtaining user telephone fee information alternately in this query requests;
Step 27, Service Process Server A receives the inquiry response that the telephone expenses database is sent, comprise the corresponding calling charge information of described user ID that second characteristic character that predetermined Service Process Server and telephone expenses database should comprise with the Business Processing step related data packets of obtaining user telephone fee information alternately and User Information Database find according to the query requests in the step 26 in the described inquiry response, calling charge information can be telephone expenses balance amount information or arrearage information etc.;
Step 28, Service Process Server A will comprise the user profile that comprises in the inquiry response that second characteristic character that predetermined service handling server and Service Process Server should comprise with the Business Processing step related data packets of obtaining user profile and calling charge information alternately and step 25, step 27 receive, second fee payment service response of calling charge information sends to the service handling server;
Step 29, the service handling server, in the response of second fee payment service that receives, carry predetermined business hall second characteristic character that terminal and service handling server interaction packet when obtaining user profile and calling charge information should comprise of paying the fees, for example " HTTP/1.1 200 OK ", form first fee payment service response, and the response of first fee payment service is sent to the described business hall terminal of paying the fees;
Step 210, the user profile that the shop assistant pays the fees step 28 business hall to comprise in first fee payment service response that terminal receives, calling charge informations etc. are prompted to the user by modes such as speech exchange or display screen demonstrations, after finishing affirmation with the user, obtain user's the amount information of paying the fees, for example collect cash that the user pays or by the POS machine expense of paying etc. of swiping the card, and will comprise predetermined business hall first characteristic character that terminal and service handling server interaction should comprise with the treatment step related data packets of modification user telephone fee information of paying the fees, the amount information of paying the fees, the 3rd fee payment service request of user ID sends to the service handling server by the terminal of paying the fees;
Step 211, after the service handling server receives the 3rd fee payment service request, in the 3rd fee payment service request, carry predetermined service handling server and Service Process Server and form the 4th fee payment service request with first characteristic character that the Business Processing step related data packets of revising user telephone fee information should comprise alternately, and the 4th fee payment service request distributed to the Service Process Server that can handle fee payment service, be example with Service Process Server A still here;
Step 212, Service Process Server A carries predetermined Service Process Server and telephone expenses database first characteristic character should comprise in the treatment step related data packets of revising calling charge information alternately in the 3rd fee payment service request, form to revise information request, and will revise information request and send to the telephone expenses database;
Step 213, the amount information of paying the fees that comprises in the modification information request of telephone expenses database root according to Service Process Server A transmission in the step 212 is revised the calling charge information of the user ID correspondence that comprises in this amendment record request;
Step 214, the telephone expenses database is after modification is finished dealing with, send corresponding modification information response to described Service Process Server A, comprise Service Process Server and telephone expenses database second characteristic character should comprise in the treatment step related data packets of revising calling charge information alternately in this response;
Step 215, after Service Process Server A receives the modification information response of telephone expenses database transmission, second characteristic character that predetermined service handling server and Service Process Server A should comprise with the Business Processing step related data packets of revising user telephone fee information alternately will be carried, form the response of the 4th fee payment service, and the response of the 4th fee payment service is sent to the service handling server;
Step 216, after the service handling server receives the response of the 4th fee payment service, send to the business hall terminal of paying the fees with carrying pay the fees the 3rd fee payment service response of second characteristic character that terminal and service handling server interaction should comprise with the treatment step related data packets of revising user telephone fee information of predetermined business hall, the business hall terminal of paying the fees receives the 3rd fee payment service response back and determines that described fee payment service finishes dealing with.
In accompanying drawing 2, each Business Processing step that fee payment service needs to carry out in handling comprises:
1, terminal and service handling server interaction are paid the fees to obtain the Business Processing step of user profile and calling charge information in the business hall, for brevity, first characteristic character that comprises in first packet when this predetermined treatment step begins represents with SCH1.1, second characteristic character that last packet comprises during end represents with SCH1.2, SCH1.1 is " GET/ecommunicationscntctobjmgr_chs/images/icon_new_query _ 0.gif " in the present embodiment, and SCH1.2 is " HTTP/1.1200 OK ";
2, service handling server and Service Process Server are alternately to obtain the Business Processing step of user profile and calling charge information, for simplicity's sake, first characteristic character that comprises in first packet when this predetermined treatment step begins represents with SCH2.1, and second characteristic character that last packet comprises during end represents with SCH2.2.
3, Service Process Server and User Information Database are alternately to obtain the Business Processing step of user profile, for simplicity's sake, first characteristic character that comprises in first packet when this predetermined treatment step begins represents with SCH3.1, and second characteristic character that last packet comprises during end represents with SCH3.2;
4, Service Process Server and telephone expenses database are alternately to obtain the Business Processing step of user telephone fee information, for simplicity's sake, first characteristic character that comprises in first packet when this predetermined treatment step begins represents with SCH4.1, and second characteristic character that last packet comprises during end represents with SCH4.2;
5, terminal and service handling server interaction are paid the fees to revise the treatment step of user telephone fee information in the business hall, for simplicity's sake, first characteristic character that comprises in first packet when this predetermined treatment step begins represents with SCH5.1, and second characteristic character that last packet comprises during end represents with SCH5.2;
6, service handling server and Service Process Server are alternately to revise the Business Processing step of user telephone fee information, for simplicity's sake, first characteristic character that comprises in first packet when this predetermined treatment step begins represents with SCH6.1, and second characteristic character represents with SCH6.2;
7, Service Process Server and telephone expenses database are alternately to revise the treatment step of calling charge information, for simplicity's sake, first characteristic character that comprises in first packet when this predetermined treatment step begins represents with SCH7.1, and second characteristic character that last packet comprises during end represents with SCH7.2.
Please refer to accompanying drawing 3, obtain the detailed process of various processes information consuming time in the above-mentioned fee payment service for the embodiment of the invention:
Step 311 is obtained the network packet of paying the fees terminal, service handling server, Service Process Server, User Information Database, the reception of calling charge information database and send in above-mentioned business hall;
Particularly, at first from the network packet that gets access to, select the network packet of the characteristic character that should comprise in the network packet that comprises each Business Processing step correspondence in the payload content as the related data packets of described business, so just can at first remove a large amount of network packet irrelevant with this fee payment service, select the network packet of each user's various processes correspondence then according to user ID.
Table 1 is the example of the relevant network packet of each Business Processing step of user's correspondence of 12345678901 for the user ID that gets access to, the information of a network packet correspondence of every behavior, wherein the 1st numbering, the 2nd of classifying network packet as is classified temporal information, the 3rd as and is classified source address information, the 4th as and classify destination address information, the 5th as and classify the payload content that the protocol information of network packet, the 6th is classified the packet that parses as.
Table 1 gets access to the relevant network packet example of each Business Processing step of certain user's correspondence
| Numbering | Temporal information | Source IP address | Purpose IP address | Agreement | The packet payload content |
| 1 | 0:00:58.754 | (10.4.43.1 business hall pay the fees terminal) | (10.4.44.92 accepting server) | HTTP | GET/ecommunicationscntctobjmgr_chs/ images/icon_new_query_0.gif HTTP/1.1 Accept:*/* Referer: http://10.4.44.92/ecommunicationscntcto.... SWENeedContext＝false&SWECmd＝GetC achedFrame&SWEACn＝21451&SWEC＝3& SWEFrame＝top._sweclient._ sweviewbar&SWEBID＝-1&SWETS＝ Accept-Language:zh-cn UA-CPU:x86 Accept-Encoding:gzip，deflate If-Modified-Since:Thu，06May 2004 22:03:19 GMT If-None-Match:″806d7cf0b533c41:1977″ User-Agent:Mozilla/4.0(compatible；MSIE 6.0； Windows NT 5.2；SV1；.NET CLR 1.1.4322) Host:10.4.44.92 Connection:Keep-Alive Cookie:SWEUAID＝none； _sn＝nt101QXa612XF8dmOGcp7XuGYNkq8Bt4Y AapIVuvepQ_ |
| 2 | 0:00:58.758 | 10.4.44.92 (accept clothes | 10.4.45.2 (handle clothes | TCP | SCH2.1 ...... |
| The affair device) | The affair device) | ||||
| 3 | 0:00:58.758 | (10.4.45.2 processing server) | (10.4.46.2 User Information Database) | HTTP | SCH3.1 ...... |
| 4 | 0:00:58.758 | (10.4.46.2 User Information Database) | (10.4.45.2 processing server) | HTTP | SCH3.2 ...... |
| 5 | 0:00:58.758 | (10.4.45.2 processing server) | (10.4.47.2 telephone expenses database) | HTTP | SCH4.1...... |
| 6 | 0:00:58.758 | (10.4.47.2 telephone expenses database) | (10.4.45.2 processing server) | HTTP | SCH4.2...... |
| 7 | 0:00:58.758 | (10.4.45.2 processing server) | (10.4.44.92 accepting server) | TCP | SCH2.2 |
| 8 | 01:02.571 | (10.4.44.92 accepting server) | (10.4.43.1 business hall pay the fees terminal) | HTTP | HTTP/1.1 200 OK Server:Microsoft-IIS/5.0 Date:Tue，03Feb 2009 08:49:47 GMT Content-Language:ch Cache-Control:no-cache Content-Encoding:deflate Transfer-Encoding:Chunked Content-Type:text/html；charset＝UTF-8 Content-Length:1730 |
| 9 | 03:02.571 | 10.4.43.1 (pay the fees end in the business hall | (10.4.44.92 accepting server) | HTTP | SCH5.1 |
| End) | |||||
| 10 | 03:08.572 | (10.4.44.92 accepting server) | (10.4.45.2 processing server) | TCP | SCH6.1 |
| 11 | 03:10.572 | (10.4.45.2 processing server) | (10.4.47.2 telephone expenses database) | TCP | SCH7.1 |
| 12 | 03:12.572 | (10.4.47.2 telephone expenses database) | (10.4.45.2 processing server) | TCP | SCH7.2 |
| 13 | 03:15.572 | (10.4.45.2 processing server) | (10.4.44.92 accepting server) | TCP | SCH6.2 |
| 14 | 03:17.572 | (10.4.44.92 accepting server) | (10.4.43.1 business hall pay the fees terminal) | HTTP | SCH5.2 |
Then, the characteristic character that should comprise in the network data payload package according to predetermined various processes correspondence is determined the related data packets of the various processes of this user's correspondence.For example, owing to be included as the 1st Business Processing step in the 1st and the 8th data payload package in the table 1, be business hall terminal and the service handling server interaction specific character should comprise in the relevant packet related data packets of the Business Processing step of obtaining user profile and calling charge information of paying the fees: " GET/ecommunicationscntctobjmgr_chs/images/icon_new_query _ 0.gif HTTP/1.1 ", " HTTP/1.1200 OK ", therefore the 1st and the 8th packet are the 1st Business Processing step in the table 1, i.e. business hall terminal and the service handling server interaction relevant packet of Business Processing step to obtain user profile and calling charge information of paying the fees.
The predetermined characteristic character that should comprise in the network data payload package of above-mentioned predetermined various processes correspondence can obtain from operational trials network of relation packet in advance, also can be preassigned in the design phase of business.
Certainly, above-mentioned two each and every one can adjust for the step of selecting the network packet of each user's various processes correspondence from the network packet that gets access to, for example select according to user ID earlier, the predetermined characteristic character that should comprise in the network data payload package according to predetermined various processes correspondence is selected again.
Step 313, the temporal information that comprises in the network packet of each user's various processes correspondence of selecting according to step 312 is determined each user's various processes consumed time;
Be example with the network packet in the table 1, the 1st packet is that user ID is that 12345678901 user's paying process is when beginning, terminal and service handling server interaction are paid the fees carrying the first fee payment service requested packets that the terminal of paying the fees sends in the Business Processing step of obtaining user profile and calling charge information in the business hall, and the 8th packet is business hall terminal and the service handling server interaction packet that first fee payment service responds that carries that terminal receives of paying the fees when finishing in the Business Processing step of obtaining user profile and calling charge information of paying the fees.According to the temporal information that comprises in these two network packet, can determine to obtain the spent time of user profile step, in the present embodiment for this user, pay the fees terminal and service handling server interaction of business hall is that 0:01:02.571 deducts 0:00:58.754 with the spent time of the Business Processing step of obtaining user profile and calling charge information, i.e. 0:00:03.817 (second).In like manner, can determine the time that service handling server and Service Process Server are consumed with other Business Processing steps such as Business Processing step of obtaining user profile alternately with Business Processing step, Service Process Server and the User Information Database that obtains user profile and calling charge information alternately.
With reference to the accompanying drawings shown in 2, in the present embodiment, pay the fees terminal and service handling server interaction of business hall comprised with the time that the Business Processing step of obtaining user profile and calling charge information is consumed: the time that service handling server and Service Process Server are consumed with the Business Processing step of obtaining user profile and calling charge information alternately, and the time that service handling server and Service Process Server are consumed with the Business Processing step of obtaining user profile and calling charge information alternately comprise Service Process Server and User Information Database alternately to obtain the Business Processing step of user profile, the time that Service Process Server and telephone expenses database consume respectively with the Business Processing step of obtaining user telephone fee information alternately.
Step 314 with the consuming time information of the time-consuming mean value of the same Business Processing step of each user as described this treatment step of business, is determined the information consuming time of each Business Processing step in the Business Processing process with this.For example with all customer service processing servers and telephone expenses database alternately with the time-consuming mean value for the treatment of step of revising calling charge information as Service Process Server and telephone expenses database alternately with the information consuming time of the treatment step of modification calling charge information, determine the information consuming time of each step in the fee payment service processing procedure according to similar method.
Preferably, after above-mentioned steps 314, can also carry out step 315,
The scheme of obtaining professional various processes information consuming time that the embodiment of the invention proposes participates in handling each webserver reception of this business and the network packet that sends by obtaining, the predetermined characteristic character that comprises each Business Processing step correspondence according to payload content in the network packet, from the network packet of obtaining, select the network packet of each user's various processes correspondence, according to the temporal information that comprises in the packet of selecting, determine each user's various processes consumed time, based on each user's various processes consumed time of determining, with the time-consuming mean value of the same treatment step of each user as this treatment step consumed time, thereby determine the various processes consumed time of described business.The various processes consumed time of the business of determining can provide reference for the bottleneck in the positioning service processing procedure, in order to take measure targetedly to improve Business Processing efficient.
Correspondingly, the embodiment of the invention also provides a kind of device that obtains professional each Business Processing step information consuming time, and as shown in Figure 4, this device comprises acquiring unit 401, selected cell 402, first determining unit 403 and second determining unit 404, and is specific as follows:
Acquiring unit 401 is used for obtaining each webserver reception that participates in the described business of processing and the network packet that sends;
First determining unit 403, the temporal information that the network packet of correspondence comprises during for and end initial according to each Business Processing step of each user of selecting is determined each user's various processes consumed time;
Second determining unit 404 is used for the time-consuming mean value of the same Business Processing step of each user as this same Business Processing step consumed time, thus each Business Processing step consumed time of definite described business.
Preferably, the device that obtains professional each Business Processing step information consuming time in the accompanying drawing 4 also comprises:
The 3rd determining unit 405 for each Business Processing step consumed time of the described business of determining according to second determining unit 404, is determined the Business Processing step that expends time in the longest.
Preferably, please refer to accompanying drawing 5, the selected cell 402 in the accompanying drawing 4 comprises the first chooser unit 501 and the second chooser unit 502, wherein:
The first chooser unit 501 is used for selecting packet that payload content comprises described characteristic character and related data packets when finishing initial as each Business Processing step of described business from the packet that acquiring unit gets access to;
The second chooser unit 502 is used for according to user ID, selects the initial and related data packets when finishing of each Business Processing step of each user's correspondence and the related data packets when finishing initial from each Business Processing step of selecting.
Obviously, those skilled in the art can carry out various changes and modification to the present invention and not break away from the spirit and scope of the present invention.Like this, if of the present invention these are revised and modification belongs within the scope of claim of the present invention and equivalent technologies thereof, then the present invention also is intended to comprise these changes and modification interior.
Claims (9)
1. a method of obtaining professional each Business Processing step information consuming time is characterized in that, comprising:
Obtain and participate in handling each webserver reception of described business and the network packet that sends; And
Characteristic character and the user ID that should comprise in and the network data payload package when finishing initial according to each Business Processing step of predetermined described business are selected the initial and network packet when finishing of each user's various processes from the network packet that gets access to;
The temporal information that comprises in and the network packet when finishing initial according to each Business Processing step of each user who selects is determined each user's various processes consumed time;
With the time-consuming mean value of the same Business Processing step of each user as this same Business Processing step consumed time, thereby determine each Business Processing step consumed time of described business.
2. the method for claim 1 is characterized in that, according to user ID and predetermined characteristic character, the network packet of correspondence when selecting each Business Processing step of each user initially with end from the network packet that gets access to specifically comprises:
From the packet that gets access to, select packet that payload content comprises described characteristic character and related data packets when finishing initial as each Business Processing step of described business;
According to user ID, select the initial and related data packets when finishing of each Business Processing step of each user's correspondence and the related data packets when finishing initial from each Business Processing step of selecting.
3. the method for claim 1 is characterized in that, the characteristic character that should comprise in the described professional various processes network data payload package initial and correspondence when finishing is that the operational trials by in advance obtains, or
Design phase in described business is predefined.
4. the method for claim 1 is characterized in that, the temporal information that comprises in the network packet initial and correspondence when finishing according to each user's various processes is determined each user's various processes consumed time, specifically comprises:
At each Business Processing step of each user, the temporal information that comprises in the network packet of correspondence when obtaining this Business Processing step initially with end, and
The difference of the temporal information that comprises in the corresponding network packet when temporal information that comprises in the network packet of correspondence when this Business Processing step is finished is initial with this Business Processing step is as this Business Processing step consumed time of this user.
5. the method for claim 1 is characterized in that, determines also to comprise after each Business Processing step consumed time of described business:
According to the Business Processing step of determining that expends time in the longest, determine to shorten the scheme of described spent time of Business Processing step of expending time in the longest.
6. method as claimed in claim 5 is characterized in that, described scheme comprises:
Improve the disposal ability of the server relevant with the Business Processing step of determining that expends time in the longest, to shorten this Business Processing step consumed time.
7. method as claimed in claim 6 is characterized in that, described scheme comprises:
Improve the transmission bandwidth between at least two servers relevant with the Business Processing step of determining that expends time in the longest, to shorten this Business Processing step consumed time.
8. a device that obtains professional each Business Processing step information consuming time is characterized in that, comprising:
Acquiring unit is used for obtaining each webserver reception that participates in the described business of processing and the network packet that sends;
Selected cell, characteristic character and the user ID that should comprise in and the network data payload package when finishing initial according to each Business Processing step of predetermined described business are selected the network packet of each user's various processes correspondence from the network packet that acquiring unit gets access to;
First determining unit, the temporal information that the network packet of correspondence comprises during for and end initial according to each Business Processing step of each user of selecting is determined each user's various processes consumed time;
Second determining unit is used for the time-consuming mean value of the same Business Processing step of each user as this same Business Processing step consumed time, thus each Business Processing step consumed time of definite described business.
9. device as claimed in claim 8 is characterized in that, also comprises:
The 3rd determining unit for each Business Processing step consumed time of the described business of determining according to second determining unit, is determined the Business Processing step that expends time in the longest.
Priority Applications (1)
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|---|---|---|---|
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| CN101188789A (en) * | 2006-11-16 | 2008-05-28 | 中兴通讯股份有限公司 | A processing method for SMS value-added service |
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| CN101188789A (en) * | 2006-11-16 | 2008-05-28 | 中兴通讯股份有限公司 | A processing method for SMS value-added service |
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