CN102044014A - Method for providing guarantee delay service for automobile based on OBD (On-Board Diagnostics) technology - Google Patents

Method for providing guarantee delay service for automobile based on OBD (On-Board Diagnostics) technology Download PDF

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Publication number
CN102044014A
CN102044014A CN2010102802831A CN201010280283A CN102044014A CN 102044014 A CN102044014 A CN 102044014A CN 2010102802831 A CN2010102802831 A CN 2010102802831A CN 201010280283 A CN201010280283 A CN 201010280283A CN 102044014 A CN102044014 A CN 102044014A
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China
Prior art keywords
obd
data
automobile
technology
vehicle
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CN2010102802831A
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Chinese (zh)
Inventor
王晓东
何勇
罗堃
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SHENZHEN CITY HANGTIAN XINGWANG COMMUNICATION CO Ltd
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SHENZHEN CITY HANGTIAN XINGWANG COMMUNICATION CO Ltd
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Priority to CN2010102802831A priority Critical patent/CN102044014A/en
Publication of CN102044014A publication Critical patent/CN102044014A/en
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Abstract

The invention relates to a method for providing a guarantee delay service for an automobile based on an OBD (On-Board Diagnostics) technology. The method comprises the following steps of: processing acquired data information through the OBD technology; transmitting processed data information to an after-sale repairer and an automobile client by an OBD database; and delaying the guarantee service by the after-sale repairer according to the data information. The method can be used for recording the real-time conditions of the automobile in a daily running process of the consumer and providing real data related to the conditions of the automobile for the consumer in an after-sale repair process and solves the trustworthiness problem caused asymmetrical information between the consumer and the automobile after-sale repairer.

Description

A kind ofly for providing, automobile prolongs guarantor's service method based on the OBD technology
Technical field
The present invention relates to a kind of On-Board Diagnostics (OBD) technology, especially a kind ofly prolong guarantor's service method for automobile provides based on the OBD technology.
Background technology
Along with the domestic automobile industry is ripe gradually, the profit margin that car load is sold glides gradually, automotive aftermarket is continuing to present the speed of development of rapid rising in recent years, forms to exceed hundred billion yuans industry size, and China also is expected to become market behind the second largest automobile in Asia that is only second to Japan.Yet, to compare with the bright prospect of whole industry, the present situation of Chinese automobile after sale service industry is but with " light " not so and be celebrated.
Current automobile guarantee channel is mainly based on sale of automobile dealer (4S shop), the sale of automobile dealer is responsible for pre-sales, one-stop service after sale, and the sale of automobile dealer solves automobile running standard and credit problems after sale by setting up brand with large-scale chain operation.
But in the middle of practical operation, how to exist after 0vehicle marketing and vehicle guarantee and obtain the vehicle condition of relevant vehicle in real time, obtain the consumer in real time and using the information data of vehicle to prolong the difficult point that the guarantor provides assessment at ordinary times as vehicle.The detection of automobile and assessment are very specialty and the very high work of technology content; The problem of engine hidden danger, the layman is difficult to check, more can't realizes real-time detection.Prolong in guarantor's process in the vehicle after-sales service; exist serious information asymmetry between vehicle maintenance merchant and the maintenance client; the vehicle maintenance merchant is for interests; often conceal real information; claimed that the quality part maintenance need not be changed carrying out part replacement, revising the vehicle data situation such as illusion that throws into question and happen occasionally of parts concluding the business; caused the trust crisis of client thus, influenced the sound development of automobile after-sales service industry the auto repair merchant.
Present after-sales service can only detect and keep in repair vehicle after situation appear in vehicle, but be subjected to physically restriction (time and space) for this traditional maintenance mode, and have no idea in the middle of using, vehicle driving-cycle, vehicle ' road conditions, consumer's driving habits to be understood in real time.
Simultaneously for the problem that also exists information asymmetry between maintenance provider and the maintenance client, the actual conditions of vehicle part can't be assessed really, use-pattern in the vehicle use (road conditions of travelling) can't be assessed, the replacing of vehicle component and prolong and protect no true and accurate data support.
OBD (OBD:On-Board Diagnostics), i.e. On-Board Diagnostics (OBD) technology meets the engine management system of Europe III and Europe IV Abgasgesetz, all has the vehicle-mounted fault diagnosis function; According to definition, it is " onboard diagnostic system that is used for emission control ", and must discern the possible range of fault by being stored in dead code in the Computer Storage.Instruction 70/220/EEC (98/69/EC) the annex XI that came into force simultaneously with Europe III from 2000 has been formulated in Europe, and this instruction is used in III Europe, Europe IV Abgasgesetz, and content comprises:
1, all vehicles must be equipped the OBD system, and its design, manufacturing and installation should guarantee that vehicle discerns types of degradation and fault type in the whole lifetime;
2, during each engine start, all must a series of diagnostic detection of beginning;
3, the OBD system must write down the code of indication emission control systems state.Use various ad hoc state codes to identify the emission control systems of correctly working, and those emission control systems that need further running vehicle to estimate all sidedly.Must cause that the dead code that fault detector activates stores owing to deterioration or fault or permanent discharging failure mode, this dead code must identify the type of fault;
If 4 (fill the running vehicle at this instruction middle finger in the circulation of at least 40 engine warm-ups, count the 22K that raises at least when making coolant temperature from engine start, and reach at least 70 the degree) in identical inefficacy does not appear, then the OBD system can clash dead code, distance of travelling and freeze frame information;
5, manufacturer is after dealer that any family is authorized or maintenance depot provide repair information, should in three months, pay rationally and after the expense of non-discrimination and provide these data (comprising follow-up improvement and updates), and correspondingly circulate a notice of to type approval competent authority to other people.
The OBD standard provides the real-time online examination criteria of engine, chassis, vehicle body and accessory to automobile, and stipulates that automobile vendor must disclose the coherent detection data.By communicating by letter with the engine management system of automobile by the K line interface of ISO9141-2 definition or CAN (the Controller Area Networks) bus interface of ISO15765 definition or the VAN (Vehicle Area Networks) of ISO11519-3 definition, by gathering the data of numerous sensors such as air flow sensor, speed probe, temperature sensor, pressure transducer, curve location sensor, diagnose the fault of automobile.
WEB service (WEB Service) is based on network, distributed modular assembly, and specific service is provided.The standard techniques standard is followed in the WEB service, and these standards make the WEB service to carry out mutual operation with other compatible assemblies.The WEB service can be used the Internet protocol of standard, as HTML (Hypertext Markup Language) (HTTP:HyperText Transfer Protocol) and XML (Extensible MarkupLanguage), to serve issue on the internet, the user uses browser just can visit these services by the internet.
Summary of the invention
At the weak point that exists in the problems referred to above, the invention provides and a kind ofly can write down the real-time vehicle condition of consumer in daily driving process, in automobile after-sales service process,, solved a kind of of credit problems who causes owing to information asymmetry between consumer and the automobile after-sales service merchant and prolonged guarantor's service method for automobile provides based on the OBD technology for the consumer provides the True Data that closes the vehicle vehicle condition.
For achieving the above object, the invention provides and a kind ofly prolong guarantor's service method based on the OBD technology for automobile provides, its step is as follows:
101, by the OBD technology data message that collects is handled;
102, the data information transfer after the OBD database will be handled is to after-sales service merchant and user vehicle;
103, the after-sales service merchant prolongs after service according to data message to vehicle and parts thereof.
The step that described OBD technology is handled data is as follows:
A, gather the OBD data and be sent in the OBD database by the OBD data collector;
B, vehicle identification code in the OBD data is carried out index and preservation at the OBD database;
C, the OBD data are carried out mining analysis, and the OBD data are sent to user vehicle simultaneously by the value-added service of OBD data by system;
D, employing WEB technology are issued the OBD data after analyzing.
Before implementing, step a also needs user profile and information of vehicles are opened an account and registered.
In step a, the OBD data collector is gathered the OBD data and is sent in the database by wired or wireless mode.
In step 102, the OBD database with the WEB service manner the daily road conditions of travelling of the daily driving cycle of OBD real time data, historical data, vehicle, the vehicle of automobile is carried out data analysis and assessment is distributed to automobile after-sales service merchant or automobile consumer.
Described OBD data collector is connected by 16 needle connectors among the J1962 with the OBD interface of automobile.
Described OBD data collector and by communicating by the K line interface of ISO9141-2 definition or the CAN bus interface of ISO15765 definition or the VAN bus interface of ISO11519-3 definition and the engine management system of automobile.
Described OBD data collector is by air flow sensor, speed probe, temperature sensor, pressure transducer, crankshaft position sensor a kind of OBD data of gathering automobile wherein.
Compared with prior art, the present invention has the following advantages:
1, the present invention can write down the real-time vehicle condition of consumer in daily driving process, in automobile after-sales service process,, solved the credit problems that causes owing to information asymmetry between consumer and the automobile after-sales service merchant for the consumer provides the True Data that closes the vehicle vehicle condition;
2, the present invention can provide real-time vehicle condition and the road conditions of vehicle in daily driving process for automobile after-sales service merchant, can provide true and accurate data for vehicle prolongs guarantee;
3, the present invention is by offering automobile after-sales service merchant with true and accurate data, and the service that prolongs guarantee for vehicle provides support, can attract more customers.
Description of drawings
Fig. 1 is the embodiments of the invention block diagram;
Fig. 2 is a method synoptic diagram of the present invention;
Fig. 3 is a process flow diagram of the present invention.
The main element symbol description is as follows:
1 user vehicle, 2 automobile 3OBD data collectors
4OBD database 5WEB serves 6 automobile after-sales service both parties
7 is basic in the value-added service of OBD data
Embodiment
As shown in Figure 1, the invention provides and a kind ofly prolong guarantor's service method based on the OBD technology for automobile provides, its step is as follows:
101, by the OBD technology data message that collects is handled;
102, the data information transfer after the OBD database will be handled is to after-sales service merchant and user vehicle;
103, the after-sales service merchant prolongs after service according to data message to vehicle and parts thereof.
In step 102, the OBD database with the WEB service manner the daily road conditions of travelling of the daily driving cycle of OBD real time data, historical data, vehicle, the vehicle of automobile is carried out data analysis and assessment is distributed to automobile after-sales service merchant or automobile consumer.
Wherein, the OBD technology is as follows to the step of data processing:
A, gather the OBD data and be sent in the OBD database by the OBD data collector;
B, vehicle identification code in the OBD data is carried out index and preservation at the OBD database;
C, the OBD data are carried out mining analysis, and the OBD data are sent to user vehicle simultaneously by the value-added service of OBD data by system;
D, employing WEB technology are issued the OBD data after analyzing.
Also needed user profile and information of vehicles are opened an account and registered before step a implements, in step a, the OBD data collector is gathered the OBD data and is sent in the database by wired or wireless mode.
As shown in Figure 2, the present invention includes user vehicle 1, automobile 2, OBD data collector 3, OBD database 4, WEB service 5, automobile after-sales service both parties 6, based on the value-added service 7 of OBD data.User vehicle 1 can obtain OBD data collector 3 by opening an account, and OBD data collector 3 is connected with the OBD interface of automobile 2 and the OBD data that collect are sent to OBD database 4 in wireless or wired mode.OBD database 4 is that the OBD data preserved in index with vehicle identification code VIN, and the data, services such as data mining, analysis and inquiry to the OBD historical data are provided, and data, services is distributed to automobile after-sales service both parties 6 in the mode of WEB service 5.Automobile after-sales service both parties 6 use the data, services of browser by Internet visit OBD, and user vehicle can obtain the true vehicle condition data of automobile.Simultaneously, user vehicle 1 can obtain the value-added service 7 based on the OBD data, include but not limited to provide diagnostic analysis, maintenance suggestion based on the value-added service 7 of OBD data to vehicle failure with Short Message Service or WEB mode, and to the services such as inquiry of OBD historical data.By providing the value-added service 7 based on the OBD data to attract user vehicle 1 to add, OBD database 4 can be gathered increasing OBD data, has formed benign cycle, thereby makes the after-sales service merchant provide the credit services of high-quality more for user vehicle.
As shown in Figure 3, the invention provides and a kind ofly prolong guarantor's service method for automobile provides, specifically may further comprise the steps based on the OBD technology:
Step 301: open an account, registration related information;
Step 302:OBD data collector is gathered the OBD data, and is sent in the OBD database;
Step 303: vehicle identification code in the OBD data is carried out index and preservation at the OBD database;
Step 304: the OBD data are carried out mining analysis by system;
Step 305: adopt the WEB technology that the OBD data after analyzing are issued;
Step 306: based on the value-added service of OBD data;
Step 307: offer user vehicle by WEB or SMS (Short Message Service).
By the value-added service based on the OBD data is provided, attract user vehicle that the OBD data collector is installed on the automobile that meets GB III and GB IV, the OBD detection data of automobile are sent to the OBD database by wired or wireless mode.The OBD database root is preserved the automobile OBD data that receive according to the vehicle identification code of automobile.The OBD database with the WEB service manner the daily road conditions of travelling of the daily driving cycle of OBD real time data, historical data, vehicle, the vehicle of automobile is carried out data analysis and assessment is distributed to automobile after-sales service merchant or automobile consumer, for vehicle after sale both parties real data and assessment are provided.
Include but not limited to provide diagnostic analysis, maintenance suggestion based on the value-added service of OBD data to vehicle failure with SMS (Short Message Service) or WEB mode, and to the services such as inquiry of OBD historical data.
The OBD data collector is connected by 16 needle connectors that meet the J1962 standard with the OBD interface of automobile, and by communicating by letter with the engine management system of automobile by the K line interface of ISO9141-2 definition or the CAN bus interface of ISO15765 definition or the VAN bus interface of ISO11519-3 definition, by gathering the data of numerous sensors such as air flow sensor, speed probe, temperature sensor, pressure transducer, crankshaft position sensor, obtain the OBD data of automobile.And the OBD data are sent to the OBD database by wired or wireless mode.Wireless mode includes but not limited to infrared and Bluetooth technology.
The OBD database root is saved in database according to the vehicle identification code VIN of automobile with the OBD data of automobile, and data mining, analysis and query function to the OBD historical data are provided.
The WEB service is distributed to automobile after-sales service merchant and consumer with the service of OBD data of database; Both parties use browser just can visit these data, services by the internet.
Only the above person only is preferred embodiment of the present invention, is familiar with the professional person of this skill such as. after understanding technological means of the present invention, natural energy is changed under instruction of the present invention according to the needs of reality.Therefore all equal variation and modifications of being done according to the present patent application claim once should still belong in the scope that patent of the present invention contains.

Claims (8)

1. one kind is prolonged guarantor's service method based on the OBD technology for automobile provides, and it is characterized in that its step is as follows:
101, by the OBD technology data message that collects is handled;
102, the data information transfer after the OBD database will be handled is to after-sales service merchant and user vehicle;
103, the after-sales service merchant prolongs after service according to data message to vehicle and parts thereof.
2. as claimed in claim 1ly a kind ofly prolong guarantor's service method for automobile provides, it is characterized in that the step that described OBD technology is handled data is as follows based on the OBD technology:
A, gather the OBD data and be sent in the OBD database by the OBD data collector;
B, vehicle identification code in the OBD data is carried out index and preservation at the OBD database;
C, the OBD data are carried out mining analysis, and the OBD data are sent to user vehicle simultaneously by the value-added service of OBD data by system;
D, employing WEB technology are issued the OBD data after analyzing.
3. as claimed in claim 2ly a kind ofly prolong guarantor's service method for automobile provides, it is characterized in that, before step a implements, also need user profile and information of vehicles are opened an account and registered based on the OBD technology.
4. as claimed in claim 2ly a kind ofly prolong guarantor's service method for automobile provides, it is characterized in that in step a, the OBD data collector is gathered the OBD data and is sent in the database by wired or wireless mode based on the OBD technology.
5. as claimed in claim 1ly a kind ofly for providing, automobile prolongs guarantor's service method based on the OBD technology, it is characterized in that, in step 102, the OBD database with the WEB service manner the daily road conditions of travelling of the daily driving cycle of OBD real time data, historical data, vehicle, the vehicle of automobile is carried out data analysis and assessment is distributed to automobile after-sales service merchant or automobile consumer.
As in the claim 1 to 5 any one describedly a kind ofly prolong guarantor's service method for automobile provides based on the OBD technology, it is characterized in that described OBD data collector is connected by 16 needle connectors among the J1962 with the OBD interface of automobile.
As in the claim 1 to 5 any one describedly a kind ofly prolong guarantor's service method for automobile provides based on the OBD technology, it is characterized in that described OBD data collector and by communicating by the K line interface of ISO9141-2 definition or the CAN bus interface of ISO15765 definition or the VAN bus interface of ISO11519-3 definition and the engine management system of automobile.
As in the claim 1 to 5 any one describedly a kind ofly prolong guarantor's service method for automobile provides based on the OBD technology, it is characterized in that described OBD data collector is by air flow sensor, speed probe, temperature sensor, pressure transducer, crankshaft position sensor a kind of OBD data of gathering automobile wherein.
CN2010102802831A 2010-09-10 2010-09-10 Method for providing guarantee delay service for automobile based on OBD (On-Board Diagnostics) technology Pending CN102044014A (en)

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CN2010102802831A CN102044014A (en) 2010-09-10 2010-09-10 Method for providing guarantee delay service for automobile based on OBD (On-Board Diagnostics) technology

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Application Number Priority Date Filing Date Title
CN2010102802831A CN102044014A (en) 2010-09-10 2010-09-10 Method for providing guarantee delay service for automobile based on OBD (On-Board Diagnostics) technology

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Cited By (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN102436629A (en) * 2011-05-18 2012-05-02 深圳市航天星网通讯有限公司 Method for providing car insurance underwriting for car on basis of OBD (on-board diagnostics) technology
CN106209993A (en) * 2016-06-30 2016-12-07 大连楼兰科技股份有限公司 Mobile unit data complexity difference uploading system and method is realized based on QP quantum state machine
CN109177812A (en) * 2018-10-15 2019-01-11 福建师范大学福清分校 Power battery enhancing continues a journey and prolongs insurance system
CN111192152A (en) * 2020-01-02 2020-05-22 深圳拓邦股份有限公司 Intelligent delay protection method, device, server and system

Cited By (6)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN102436629A (en) * 2011-05-18 2012-05-02 深圳市航天星网通讯有限公司 Method for providing car insurance underwriting for car on basis of OBD (on-board diagnostics) technology
CN106209993A (en) * 2016-06-30 2016-12-07 大连楼兰科技股份有限公司 Mobile unit data complexity difference uploading system and method is realized based on QP quantum state machine
CN106209993B (en) * 2016-06-30 2019-08-27 大连楼兰科技股份有限公司 Mobile unit data complexity difference uploading system and method are realized based on QP quantum state machine
CN109177812A (en) * 2018-10-15 2019-01-11 福建师范大学福清分校 Power battery enhancing continues a journey and prolongs insurance system
CN109177812B (en) * 2018-10-15 2024-05-14 福建技术师范学院 Power battery enhanced endurance and delay protection system
CN111192152A (en) * 2020-01-02 2020-05-22 深圳拓邦股份有限公司 Intelligent delay protection method, device, server and system

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Application publication date: 20110504