CN102014359A - VoIP technology based phone agency device and method for making and answering call by using the same - Google Patents

VoIP technology based phone agency device and method for making and answering call by using the same Download PDF

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Publication number
CN102014359A
CN102014359A CN2011100008739A CN201110000873A CN102014359A CN 102014359 A CN102014359 A CN 102014359A CN 2011100008739 A CN2011100008739 A CN 2011100008739A CN 201110000873 A CN201110000873 A CN 201110000873A CN 102014359 A CN102014359 A CN 102014359A
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calling
voip
control module
client modules
control
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CN2011100008739A
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CN102014359B (en
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王献
洪西进
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Southwest Jiaotong University
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Southwest Jiaotong University
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Publication of CN102014359B publication Critical patent/CN102014359B/en
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Abstract

The invention discloses a VoIP technology based phone agency device and a method for making and answering a call by using the same, the device is composed of a phone module being controlled by a control module to forward information between a telephone network and the control module; a VoIP client module one and a VoIP client module two, which are controlled by the control module to forward information between a VoIP server and the control module; the control module for controlling the phone module, the VoIP client module one and the VoIP client module two to create, maintain and release a communication link, and forward information between the phone module and the VoIP client module one and between the VoIP client module one and the VoIP client module two. With the device and the method provided by the invention, making and answering calls at a roaming site costs little, and the device is easy to implement, simple in structure and low in acquisition cost.

Description

Based on the call agent device of voip technology and the method for using it to dial and receive calls
Technical field
The present invention relates to based on the call agent device of voip technology and the method for using this device to dial and receive calls.
Background technology
The business people need continually at home each big city or domestic and external between run, need to keep liaison in this course whenever and wherever possible with the external world.In mobile communication, (home location register, during HLR) coverage, the communication of this moment is called roaming communication when the place that the user communicates exceeds its former address location register.Roaming can be divided into National roaming and international roaming by the region, and the network that uses by communication can be divided into roaming and internet roaming in the net.Current, the main communication mode that the mobile subscriber is adopted in roam procedure comprises voice communication, short message and Email.Because the real-time of voice communication is best, first choice of the business people.Next described communication, if no specified otherwise, all finger speech sound communication.
In the existing communication mode, the PSTN wire communication can't provide roaming service, and mobile communication can provide roaming service.For National roaming, its expense is lower.If the user selects the more expensive tariff package of monthly rent, then the communication cost of National roaming can be accomplished to communicate by letter quite with local.Yet for international roaming, because the clearing problem and the needs that relate between the operator use proprietary international communication circuit, its post and telecommunication tariff is very high.For example, the 3G subscription of CHINAUNICOM, the rate of answering domestic call when roaming into Zimbabwe are 5.86 yuan of per minute kinds.Communication cost when roaming in order to save, the user has arrived after the roaming place, and one can buy the Mobile Directory Number of a new roaming place, communicates by letter with domestic and roaming place native client with this new digit.There is following problem in this mode: 1, the user need inform new digit all friends associated with it (comprising its client) before.This point can accomplish, but quite difficult.Before receiving user's new digit, these friends can get in touch him by the domestic telephone number of this user, cause not contact.Do not have the potential customers that get in touch, may get in touch this user afterwards again for before those with this user, this user can't notify this part people.And this user's friend uses the new digit of its roaming place to get in touch this user need bear high international communication expense.2, when this user from abroad get back to domestic after, he need notify all clients he come back home, please get in touch with it by the domestic call number.If the user goes on business through the different country that is everlasting, then friend is difficult to accept to the behavior meeting of its this frequent replacing telephone number.
In order to solve the too high problem of the communication cost of roaming particularly international roaming, the someone proposes the solution of a class based on VoIP (Voiceover Internet Protocol, the i.e. networking telephone) technology.The way of this scheme is: the user is to the voip phone number that can accept incoming call of VoIP operator application, and this number is the fixed telephone number of subscriber's local.The user from National roaming abroad before, in belonging area network gateway registration calling transfer, the incoming call of its ownership place telephone number is transferred to the voip phone number; Shift at voip gateway place register call simultaneously, the incoming call of its voip phone number is transferred to the new digit of external roaming place.After this, this user's friend to call out this user's flow process as follows: 1, friend calling party's ownership place telephone number; 2, this is called out and arrives the belonging area network gateway, and the latter forwards the call to the user's voip phone number; 3, this is called out and arrives voip gateway, and the latter forwards the call to the telephone number of the external roaming place of user; 4, access success is set up.
In the such scheme, only need bear the communication cost of calling party's ownership place number, be local communication cost as the user's of caller friend, very low usually.The expense that need bear as called user has: 1, the incoming call of ownership place number is transferred to the communication cost of VoIP number, is local communication cost; 2, the incoming call of voip phone number is transferred to the communication cost of external roaming place telephone number, is the international communication expense, but owing to adopted voip technology, one is suitable with local communication cost; 3, the user answers the communication cost of the incoming call of roaming place telephone number, is the called communication cost in this locality, and one is free.This scheme can overcome the shortcoming of first kind of scheme, but also has following problem:
I, for the user to all parts of the world provides service, VoIP operator need have the telephone number resource of a large amount of each department, various countries and at each department, various countries configurations voip gateway.
VoIP operator will satisfy above condition, almost is impossible, and reason has two.One will dispose so many voip gateway, have so many telephone number resource, and huge financial support must be arranged; Its two, even there is such fund in VoIP operator, but it differs surely in various countries' operation.With China is example, and the VoIP business (promptly forbidding the domestic layout voip gateway in China) that Chinese Government has made laws and forbidden commercial use more impossiblely provides the resource of telephone number all over China to VoIP operator.Like this, VoIP operator will lose China this have the global biggest market of maximum mobile communication subscribers.
Here explain in passing why VoIP operator needs to have the telephone number resource of various places, global various countries.Suppose that VoIP operator does not have the telephone number resource of subscriber's local, can only provide the telephone number in strange land as the voip phone number to the user.Like this, the communication cost that the incoming call of user ascription area number is transferred to the voip phone number is the national distance communication cost, and one is higher.
2, this scheme can only reduce the expense that the user receives calls in the roaming place, and the high expense of dialing other the regional phone generation except that the roaming place for the user in the roaming place is of no avail.
Summary of the invention
Purpose of the present invention just provides a kind of call agent device based on voip technology, use this device dial in the roaming place and the expense that receives calls low, be easy to realize, and it is simple in structure, acquisition cost is low.
The present invention realizes its goal of the invention, and the technical scheme that is adopted is a kind of call agent device based on voip technology, comprising:
Phone module: the control of controlled module, transfer information between telephone network and control module;
VoIP client modules one and VoIP client modules two: the control of controlled module, transfer information between control module and VoIP server;
Control module: control phone module, VoIP client modules one and VoIP client modules two, with the foundation of finishing communication link, safeguard and release, and in transfer information between phone module and the VoIP client modules one and between VoIP client modules one and the VoIP client modules two.
The first method of using said apparatus to dial and receive calls may further comprise the steps:
A.1 described agent apparatus user registers its roaming place telephone number on control module, the main telephone number with its ownership place is configured on the phone module simultaneously;
A.2 agent apparatus user or other customer call main telephone numbers;
A.3 phone module is received this calling, and control module judges whether the incoming call of phone module is the roaming place telephone number of registering thereon, if, then be judged to be agent apparatus user desire and call by this agent apparatus, change the A.8 step over to; Otherwise, be judged to be other user and desire the Call Agent device users;
A.4 control module control phone module wouldn't be connected this calling, and control VoIP client modules one is called out the roaming place telephone number by the VoIP server;
A.5 the agent apparatus user connects this calling receive the calling of VoIP server in the roaming place after;
A.6VoIP client modules one notice control module is set up with the calling of roaming place telephone number; Control module control phone module is connected before this incoming call of access failure temporarily;
A.7 the agent apparatus user answers other user's phone, and in communication process, control module is the transfer communication data between phone module and VoIP client modules one; End of conversation changes the A.13 step over to;
A.8 control module control phone module is refused this calling, and control VoIP client modules one is called out the roaming place telephone number by the VoIP server;
A.9 the agent apparatus user connects this calling receive the calling of VoIP server in the roaming place after, transmit called subscriber's telephone number by DTMF or voice mode to VoIP client modules one then, VoIP client modules one passes to control module with it after receiving this number;
A.10 control module control VoIP client modules two is called out called subscriber's telephone number by the VoIP server;
A.11 the called subscriber connects this calling after receiving the calling of VoIP server;
A.12 agent apparatus user and called subscriber conversation, in communication process, control module is the transfer communication data between VoIP client modules one and VoIP client modules two; End of conversation changes next step over to;
A.13 control module discharges the communication link between the calling and called user, EO.
Said method is mainly used in the user and dials in the roaming place and receive calls.
Call: the step that the user calls by this call agent device is for A.1, A.2, A.3, A.8-A.13.At first, the user utilizes the roaming place telephone number to call out the main telephone number in the roaming place, and control module control phone module is refused this calling (A.1, A.2, A.3), and this process does not produce communication cost; Then, control module control VoIP client modules one is set up communication linkage (A.8, A.9) by VoIP server and user roaming place telephone number, and the communication cost that this process produces is very low, and one is suitable with local communication cost; Next, control module control VoIP client's module two is set up communication linkage (A.10, A.11) by VoIP server and called number, and the communication cost that this process produces is lower, and one is suitable with local communication cost; The 3rd step, agent apparatus user and called subscriber's conversation (A.12); End of conversation, control module discharges communication link (A.13).In a word, in the above-mentioned method of calling, need bear the expense of 2 sections VoIP communication links as the agent apparatus user of caller, this expense is suitable with local caller communication cost, and the called subscriber need bear local called communication cost, and one is free.
Receive calls: the step that the user receives calls by this call agent device is for A.1-A.7, A.13.At first, other customer call agent apparatus users are configured in the main telephone number on the phone module, and control module control phone module wouldn't be connected this calling (A.1, A.2, A.3), and this process does not produce communication cost; Then, control module control VoIP client modules one is set up communication linkage (A.4, A.5, A.6) by VoIP server and user roaming place telephone number, and the communication cost that this process produces is very low, and one is suitable with local communication cost; Next, control module control phone module is set up this process of communication linkage (A.6) with other user's telephone number of dialing the agent apparatus user and is called for other user, produce local caller communication cost, the 3rd step, other users and agent apparatus user's communication (A.7); End of conversation, control module discharges communication link (A.13).In a word, in the above-mentioned method that receives calls, need bear the expense of 1 section VoIP communication link as called agent apparatus user, this expense is suitable with local caller communication cost, bears local caller communication cost as other user of calling subscriber.
In a word, adopt above call agent device and above first method to dial in the roaming place and receive calls and only need payment very low networking telephone expense and internet communication expense, than high roaming charges and international long-distance expense that existing method need be paid, its expense reduces a lot.
The second method of using said apparatus to call may further comprise the steps:
B.1 described agent apparatus user registers its main telephone number and authorization information is set on control module, next telephone number is configured on the phone template again;
B.2 the agent apparatus user uses arbitrarily telephone number to call out time telephone number as calling number in the roaming place;
B.3 phone module is received calling, and control module control phone module is refused this calling;
B.4 control module control VoIP client modules one is called out calling number by the VoIP server;
B.5 the agent apparatus user connects this calling after receiving the calling of VoIP server;
B.6 control module judges whether calling number is the major number of registering thereon, if, judge that then the calling subscriber is the agent apparatus user, change the B.10 step over to; Otherwise calling subscriber's identity also need be verified, change next step over to;
B.7 control module control VoIP client modules one is pointed out calling subscriber's input validation information;
B.8 the calling subscriber by VoIP client modules one with DTMF or voice mode to control module input validation information;
B.9 control module judges whether the authorization information of input conforms to the authorization information of prior setting, if do not conform to, and then authentication failure, control VoIP client modules one finishes this calling, changes the B.15 step over to; Otherwise, the authentication success, the calling subscriber is the agent apparatus user, changes next step over to;
B.10 control module control VoIP client modules one prompting agent apparatus user imports called subscriber's telephone number;
B.11 the agent apparatus user transmits called subscriber's telephone number to control module by VoIP client modules one with DTMF or voice mode;
B.12 control module control VoIP client modules two is called out called subscriber's telephone number by the VoIP server;
B.13 the called subscriber connects this calling after receiving the calling of VoIP server;
B.14 agent apparatus user and called subscriber conversation; In communication process, control module is the transfer communication data between two of VoIP client modules one and VoIP client modules; End of conversation, control module discharges the communication link between the calling and called user.
B.15 EO.
In the said method, B.1 the inferior telephone number in the step is user's telephone number at home.This number is mainly used in the roaming place to be called, at home, the user not (or seldom) by this number and extraneous contact, promptly this number seldom is known to the external world.
In the said method, B.1 the main telephone number in the step refers to that the user often uses the roaming place toll free number in the roaming place abroad.
Above-mentioned second method is mainly used in the user when international roaming, call in the roaming place, basic identical with the operation of calling that first method provides, difference is: when 1, calling, the user is except that can using the main telephone number, can use other any telephone numbers of roaming place, if the user uses the main telephone number call, then the call agent device does not verify that user's identity just can carry out the subsequent voice calls flow process yet; Otherwise the user needs input validation information, treat authentication by after can carry out the subsequent voice calls flow process.2, first method requires the user to have fixing external roaming place telephone number, and second method does not then have this requirement.Compare with first method, second method is more flexible.First method is identical with the communication expense that second method is called generation, is the expense of 2 sections VOIP communication links.
Compared with prior art, the invention has the beneficial effects as follows:
One, communications cost is low: use call agent device of the present invention, according to above two kinds of methods, device users can be implemented in external roaming place and answer and call, but can not produce high international roaming expense, the communication cost that is produced only is the expense of one and two VoIP communication link.The expense of VoIP communication one with the local appropriate litigation fees of calling.In addition, communication means provided by the invention does not influence other user's communications expense with the agent apparatus telex network.Other user during the Call Agent device users, only need bear the expense of the domestic ownership place telephone number of Call Agent user as caller; Other user only need bear the expense that answers the call by telephone network when called.
Two, the realization cost of call agent device is low: the device of this aspect comprises two VoIP client modules, a control module and a phone module, and two kinds of implementation methods are arranged.The first, the method with pure software on smart mobile phone realizes.Smart mobile phone itself is exactly a phone module, and supports VoIP communication protocol, can realize the function of VoIP client modules; In addition, most smart mobile phone all has the WiFi function, can insert the Internet easily.The second, be that the basis increases the relevant hardware realization with the ordinary telephone set.The hardware that needs to increase comprises: central control equipment and VoIP client modules equipment.The cost of these equipment is low.In addition, the second method claimed apparatus user based on device of the present invention disposes telephone number one time to phone module.Because the user does not communicate by letter with extraneous by this number, so this number is only accepted incoming call.That the user can receive calls freely, call to the telephone operator application is very expensive, the telephone number of no monthly rental is as time telephone number.
Three, meet the legal requirements: 1, two client modules in the call agent device of the present invention are through the Internet and VoIP server communication, and the present invention so just can avoid disagreing with some national current laws to the deployed position no requirement (NR) of VoIP server.With China is example, because Chinese Government has made laws and forbidden disposing the VoIP server within Chinese territory, gets on very well in theory, does not have legal VoIP server to exist within Chinese territory, and the agent apparatus user can select the VoIP server to be positioned at China VoIP operator overseas.2, the present invention does not require the voip phone number that device users has phone incoming call function to the application of VoIP operator.
Four, easy to use: provided by the invention dialing with the method that receives calls do not change other user's communications custom of communicating by letter with agent apparatus.
Certainly, compare with the existing international roaming scheme that does not adopt voip technology, the present invention also has inferior position: existing mobile communication all adopts proprietary telecommunication line to transmit communication data when carrying out international roaming, exchanged form is circuit switching, its service quality height, little, the no delay variation of time delay.Adopt method of the present invention, the user dials in the roaming place and the Shi Junxu that receives calls transmits communication data through the VoIP link.The VoIP link is actually the Internetwork link based on packet switch, its service quality can descend, the time increase of postponing a meeting or conference, delay variation can appear.But along with the increase of internet communication capacity and the development of voip technology, the problems referred to above can be improved gradually; According to ITU (International Telecommunications Union) technical standard, in the near future, all Speech Communications all will adopt voip technology.
The present invention is described in further detail below in conjunction with the drawings and specific embodiments.
Description of drawings
Fig. 1 is a composition structural representation of the present invention.Part among the figure in the frame of broken lines is the structure of apparatus of the present invention, and frame of broken lines is then represented system and the equipment that apparatus of the present invention need communicate with it in use outward.
Embodiment 1
Fig. 1 illustrates, and a kind of embodiment of the present invention is that a kind of call agent device based on voip technology comprises:
Phone module: the control of controlled module, transfer information between telephone network and control module;
VoIP client modules one and VoIP client modules two: the control of controlled module, transfer information between control module and VoIP server;
Control module: control phone module and VoIP client modules one and VoIP client modules two, with the foundation of finishing communication link, safeguard and release, and in transfer information between phone module and the VoIP client modules one and between VoIP client modules one and the VoIP client modules two.
The method of using said apparatus to dial and receive calls in this example may further comprise the steps:
A.1 described agent apparatus user registers its roaming place telephone number on control module, the main telephone number with its ownership place is configured on the phone module simultaneously.
The main telephone number is user's telephone number of ownership place at home, and the user uses this number and extraneous contact.The user has a plurality of ownership place telephone numbers, and that the most frequently used number that should select to get in touch with the external world this moment is as the main telephone number.
A.2 agent apparatus user or other customer call main telephone number.
Any existing telephone network be can adopt when agent apparatus user or other customer call main telephone numbers, wireline communication network and mobile communications network comprised.
A.3 phone module is received this calling, and control module judges whether the incoming call of phone module is the roaming place telephone number of registering thereon, if, then be judged to be agent apparatus user desire and call by this agent apparatus, change the A.8 step over to; Otherwise, be judged to be other user and desire the Call Agent device users.
A.4 control module control phone module wouldn't be connected this calling, and control VoIP client modules one is called out the roaming place telephone number by the VoIP server.
When the VoIP server is called out the roaming place telephone number, must be undertaken by the telephone network under the telephone number of roaming place, this telephone network equally both can be that mobile communications network also can be a wireline communication network.Because VOIP operator and this telephone network operator cooperation agreement, the expense of VoIP server calling roaming place number is very low, dials the appropriate litigation fees of local call at ownership place with the user.
A.5 the agent apparatus user connects this calling receive the calling of VoIP server in the roaming place after.
A.6VoIP client modules one notice control module is set up with the calling of roaming place telephone number; Control module control phone module is connected before this incoming call of access failure temporarily.
A.7 the agent apparatus user answers other user's phone, and in communication process, control module is the transfer communication data between phone module and VoIP client modules one; End of conversation changes the A.13 step over to.
A.8 control module control phone module is refused this calling, and control VoIP client modules one is called out the roaming place telephone number by the VoIP server.
A.9 the agent apparatus user connects this calling receive the calling of VoIP server in the roaming place after, transmit called subscriber's telephone number by DTMF or voice mode to VoIP client modules one then, VoIP client modules one passes to control module with it after receiving this number.
A.10 control module control VoIP client modules two is called out called subscriber's telephone number by the VoIP server.
A.11 the called subscriber connects this calling after receiving the calling of VoIP server.
A.12 agent apparatus user and called subscriber conversation, in communication process, control module is the transfer communication data between VoIP client modules one and VoIP client modules two; End of conversation changes next step over to.
A.13 control module discharges the communication link between the calling and called user, EO.
Embodiment 2
The device of device of this example and embodiment 1 is identical, and the method that this example uses this device to call is different with embodiment 1, and the concrete steps of the method that this device of this example use is called are:
B.1 described agent apparatus user registers its main telephone number and authorization information is set on control module, next telephone number is configured on the phone template again.
B.2 the agent apparatus user uses arbitrarily telephone number to call out time telephone number as calling number.
B.3 phone module is received calling, and control module control phone module is refused this calling.
B.4 control module control VoIP client modules one is called out calling number by the VoIP server.
B.5 the agent apparatus user connects this calling after receiving the calling of VoIP server.
B.6 control module judges whether calling number is the major number of registering thereon, if, judge that then the calling subscriber is the agent apparatus user, change the B.10 step over to; Otherwise calling subscriber's identity also need be verified, change next step over to.
B.7 control module control VoIP client modules one is pointed out calling subscriber's input validation information.
B.8 the calling subscriber by VoIP client modules one with DTMF or voice mode to control module input validation information.
B.9 control module judges whether the authorization information of input conforms to the authorization information of prior setting, if do not conform to, and then authentication failure, control VoIP client modules one finishes this calling, changes the B.15 step over to; Otherwise, the authentication success, the calling subscriber is the agent apparatus user, changes next step over to.
B.10 control module control VoIP client modules one prompting agent apparatus user imports called subscriber's telephone number.
B.11 the agent apparatus user transmits called subscriber's telephone number to control module by VoIP client modules one with DTMF or voice mode.
B.12 control module control VoIP client modules two is called out called subscriber's telephone number by the VoIP server;
B.13 the called subscriber connects this calling after receiving the calling of VoIP server.
B.14 agent apparatus user and called subscriber conversation; In communication process, control module is the transfer communication data between two of VoIP client modules one and VoIP client modules; End of conversation, control module discharges the communication link between the calling and called user.
B.15 EO.
More than in the operation, agent apparatus user and VoIP server all can adopt any existing telephone network when calling telephone number, comprise wireline communication network and mobile communications network.

Claims (3)

1. call agent device based on voip technology comprises:
Phone module: the control of controlled module, transfer information between telephone network and control module;
VoIP client modules one and VoIP client modules two: the control of controlled module, transfer information between control module and VoIP server;
Control module: control phone module, VoIP client modules one and VoIP client modules two, with the foundation of finishing communication link, safeguard and release, and in transfer information between phone module and the VoIP client modules one and between VoIP client modules one and the VoIP client modules two.
2. method of using the described device of claim 1 to dial and receive calls may further comprise the steps:
A.1 described agent apparatus user registers its roaming place telephone number on control module, the main telephone number with its ownership place is configured on the phone module simultaneously;
A.2 agent apparatus user or other customer call main telephone number;
A.3 phone module is received this calling, and control module judges whether the incoming call of phone module is the roaming place telephone number of registering thereon, if, then be judged to be agent apparatus user desire and call by this agent apparatus, change the A.8 step over to; Otherwise, be judged to be other user and desire the Call Agent device users;
A.4 control module control phone module wouldn't be connected this calling, and control VoIP client modules one is called out the roaming place telephone number by the VoIP server;
A.5 the agent apparatus user connects this calling receive the calling of VoIP server in the roaming place after;
A.6VoIP client modules one notice control module is set up with the calling of roaming place telephone number; Control module control phone module is connected before this incoming call of access failure temporarily;
A.7 the agent apparatus user answers other user's phone, and in communication process, control module is the transfer communication data between phone module and VoIP client modules one; End of conversation changes the A.13 step over to;
A.8 control module control phone module is refused this calling, and control VoIP client modules one is called out the roaming place telephone number by the VoIP server;
A.9 the agent apparatus user connects this calling receive the calling of VoIP server in the roaming place after, transmit called subscriber's telephone number by DTMF or voice mode to VoIP client modules one then, VoIP client modules one passes to control module with it after receiving this number;
A.10 control module control VoIP client modules two is called out called subscriber's telephone number by the VoIP server;
A.11 the called subscriber connects this calling after receiving the calling of VoIP server;
A.12 agent apparatus user and called subscriber conversation, in communication process, control module is the transfer communication data between VoIP client modules one and VoIP client modules two; End of conversation changes next step over to;
A.13 control module discharges the communication link between the calling and called user, EO.
3. method of using the described device of claim 1 to call may further comprise the steps:
B.1 described agent apparatus user registers its main telephone number and authorization information is set on control module, next telephone number is configured on the phone template again;
B.2 the agent apparatus user uses arbitrarily telephone number to call out time telephone number as calling number;
B.3 phone module is received calling, and control module control phone module is refused this calling;
B.4 control module control VoIP client modules one is called out calling number by the VoIP server;
B.5 the agent apparatus user connects this calling after receiving the calling of VoIP server;
B.6 control module judges whether calling number is the major number of registering thereon, if, judge that then the calling subscriber is the agent apparatus user, change the B.10 step over to; Otherwise calling subscriber's identity also need be verified, change next step over to;
B.7 control module control VoIP client modules one is pointed out calling subscriber's input validation information;
B.8 the calling subscriber by VoIP client modules one with DTMF or voice mode to control module input validation information;
B.9 control module judges whether the authorization information of input conforms to the authorization information of prior setting, if do not conform to, and then authentication failure, control VoIP client modules one finishes this calling, changes the B.15 step over to; Otherwise, the authentication success, the calling subscriber is the agent apparatus user, changes next step over to;
B.10 control module control VoIP client modules one prompting agent apparatus user imports called subscriber's telephone number;
B.11 the agent apparatus user transmits called subscriber's telephone number to control module by VoIP client modules one with DTMF or voice mode;
B.12 control module control VoIP client modules two is called out called subscriber's telephone number by the VoIP server;
B.13 the called subscriber connects this calling after receiving the calling of VoIP server;
B.14 agent apparatus user and called subscriber conversation; In communication process, control module is the transfer communication data between two of VoIP client modules one and VoIP client modules; End of conversation, control module discharges the communication link between the calling and called user.
B.15 EO.
CN201110000873.9A 2010-12-15 2011-01-04 VoIP technology based phone agency device and method for making and answering call by using the same Expired - Fee Related CN102014359B (en)

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Cited By (2)

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