CN102014358B - Telephone agent device based on voice over internet protocol (VoIP) technology and call making and answering method by telephone agent device - Google Patents
Telephone agent device based on voice over internet protocol (VoIP) technology and call making and answering method by telephone agent device Download PDFInfo
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- CN102014358B CN102014358B CN 201110000590 CN201110000590A CN102014358B CN 102014358 B CN102014358 B CN 102014358B CN 201110000590 CN201110000590 CN 201110000590 CN 201110000590 A CN201110000590 A CN 201110000590A CN 102014358 B CN102014358 B CN 102014358B
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Abstract
The invention discloses a telephone agent device based on a voice over internet protocol (VoIP) technology and a call making and answering method by a telephone agent device. The telephone agent device comprises a telephone module, a VoIP client module and a control module, wherein the telephone module is controlled by the control module and is used for transferring information between a telephone network and the control module; the VoIP client module is controlled by the control module and is used for transferring the information between the control module and a VoIP server; and the control module is used for controlling the telephone module and the VoIP client module to finish the setup, the maintenance and the release of a communication link and transferring the information between the telephone module and the VoIP client module. The telephone agent device has the advantages of simple structure and low acquisition cost, and is easy in implementation. The invention also discloses two call answering methods for dialing an international call interiorly and an international roaming call for users by means of the telephone agent device, and the communication cost generated by the methods is equivalent to the local communication cost.
Description
Technical field
The present invention relates to based on the call agent equipment of voip technology and the method for using this equipment to dial and receive calls.
Background technology
The business people needs to run between each big city or internal and overseas at home continually, needs in this course to keep the liaison with the external world whenever and wherever possible.In mobile communication, when the place that the user communicates exceeded the coverage of its former address location register (home location register, HLR), the communication of this moment was called roaming communication.Roaming can be divided into National roaming and international roaming by the region, and the network that uses by communication can be divided into roaming and internet roaming in net.Current, the main communication mode that the mobile subscriber adopts in roam procedure comprises voice communication, short message and Email.Because the real-time of voice communication is best, first choice of the business people.Next described communication, if without specified otherwise, all finger speech sound communication.
In existing communication mode, the PSTN wire communication can't provide roaming service, and mobile communication can provide roaming service.For National roaming, its expense is lower.If the user selects the more expensive tariff package of monthly rent, the communication cost of National roaming can be accomplished with local communication suitable.Yet for international roaming, because the settling problems and the needs that relate between operator use proprietary international communication circuit, its post and telecommunication tariff is very high.For example, the 3G subscription of CHINAUNICOM, the rate of answering domestic call when roaming into Zimbabwe are 5.86 yuan of per minute kinds.Communication cost when roaming in order to save after the user has arrived the roaming place, generally can be bought the Mobile Directory Number of a new roaming place, communicates by letter with domestic and roaming place native client with this new digit.There is following problem in this mode: 1, the user need to inform new digit all friends associated with it (comprising its client) before.This point can accomplish, but quite difficult.Before receiving user's new digit, these friends still contact with it by the domestic telephone number of this user, cause not contact.For before those with this user without the potential customers that contact, may contact again afterwards this user, this user can't notify this part people.And this user's friend uses the new digit of its roaming place to contact this user need to bear high international communication expense.2, when this user from abroad get back to domestic after, he/her need to notify all friends he/her come back home, please contact with it by the domestic call number.If the user goes on business through the different country that is everlasting, friend is difficult to accept to its behavior meeting of often changing telephone number.
In order to solve the too high problem of the communication cost of roaming particularly international roaming, someone proposes a class based on the solution of VoIP (Voice overInternet Protocol, the i.e. networking telephone) technology.The way of this scheme is: the user is to the voip phone number that can accept incoming call of VoIP operator's application, and this number is the fixed telephone number of subscriber's local.The user from National roaming abroad before, call out in the belonging area network gateway registration and shift, the incoming call of its ownership place telephone number is transferred to the voip phone number; In voip gateway place's register call transfer, the incoming call of its voip phone number is transferred to the new digit of external roaming place simultaneously.After this, this user's friend to call out this user's flow process as follows: 1, friend calling party's ownership place telephone number; 2, this is called out and arrives the belonging area network gateway, and the latter forwards the call to the user's voip phone number; 3, this is called out and arrives voip gateway, and the latter forwards the call to the telephone number of the external roaming place of user; 4, access success is set up.
In such scheme, only need bear the communication cost of calling party's ownership place number as the user's of caller friend, be the local communication expense, usually very low.The expense that need to bear as called user comprises: 1, the incoming call of ownership place number is transferred to the communication cost of VoIP number, is the local communication expense; 2, the incoming call of voip phone number is transferred to the communication cost of external roaming place telephone number, is the international communication expense, but owing to having adopted voip technology, general and local communication appropriate litigation fees; 3, the user answers the communication cost of the incoming call of roaming place telephone number, and is for the called communication cost in this locality, generally free.This scheme can overcome the shortcoming of the first scheme, but also has following problem:
1, for the user to all parts of the world provides service, VoIP operator need to have the telephone number resource of a large amount of each department, various countries, and at each department, various countries configuration voip gateway.
VoIP operator will satisfy above condition, is almost impossible, and reason has two.One will configure so many voip gateway, have so many telephone number resource, and huge financial support must be arranged; Its two, even there is such fund in VoIP operator, but it differs surely in various countries' operation.Take China as example, Chinese Government's VoIP business of forbidding commercial use (namely forbidding arranging voip gateway at China) of having made laws more impossiblely provides the resource of telephone number all over China to VoIP operator.Like this, VoIP operator will the loss of China this have the global biggest market of maximum mobile communication subscribers.
Here explain in passing why VoIP operator needs to have the telephone number resource of various places, global various countries.Suppose that VoIP operator does not have the telephone number resource of subscriber's local, can only provide the telephone number in strange land as the voip phone number to the user.Like this, the communication cost that the incoming call of user ascription area number is transferred to the voip phone number is the national distance communication cost, and is generally higher.
2, this scheme can only reduce the expense that the user receives calls in the roaming place, and the high expense of dialing other the regional phone generation except the roaming place for the user in the roaming place is of no avail.
Summary of the invention
Purpose of the present invention just is to provide a kind of call agent equipment based on voip technology, uses this equipment to receive calls in the roaming place and to dial at home the expense of overseas call when roaming low, be easy to realize, and it is simple in structure, and acquisition cost is low.
The present invention realizes its goal of the invention, and the technical scheme that adopts is a kind of call agent equipment based on voip technology, comprising: phone module: the control of controlled module, transfer information between telephone network and control module;
VoIP client modules: the control of controlled module, transfer information between control module and VoIP server;
Control module: control phone module and VoIP client modules, with the foundation of completing communication link, safeguard and release, and between phone module and VoIP client modules transfer information.
A kind of method of using the said equipment to receive calls in the roaming place comprises the following steps:
A.1 described agent equipment user registers its roaming place telephone number on control module, and the main telephone number with its ownership place is configured on phone module simultaneously;
A.2 other user calls out the main telephone number, and phone module is received this calling; Control module is controlled phone module wouldn't connect this calling;
A.3 control module is controlled the VoIP client modules and is called out the roaming place telephone number by the VoIP server;
A.4 the user connects this calling receive the calling of VoIP server in the roaming place after;
A.5VoIP the calling of client modules notice control module and roaming place telephone number is set up;
A.6 control module is controlled phone module and is connected before this incoming call of access failure temporarily;
A.7 the agent equipment user answers other user's phone; In communication process, control module is the transfer communication data between phone module and VoIP client modules; End of conversation, control module discharges the communication link between the calling and called user, EO.
Make in this way to receive calls in the roaming place, at first, other user's Call Agent device users are configured in the main telephone number on phone module, and control module is controlled phone module wouldn't connect this calling (A.1, A.2), and this process does not produce communication cost; Then, control module is controlled the VoIP client modules and is set up communication linkage (A.3, A.4, A.5) by VoIP server and user roaming place telephone number, and the communication cost that this process produces is very low, generally and the local communication appropriate litigation fees; Next, control module control phone module is set up this process of communication linkage (A.6) with the telephone number of dialing other user of agent apparatus user and is called for other user, produces local caller communication cost; The 3rd step, other user and agent apparatus user's communication, end of conversation, control module discharges communication link (A.7).In a word, in the above-mentioned method that receives calls, need to bear the expense of 1 section VoIP communication link as called agent apparatus user, this expense is suitable with local caller communication cost, bears local caller communication cost as other user of calling subscriber.
A kind of method of using the said equipment to dial at home overseas call comprises the following steps:
B.1 described agent equipment user registers its main telephone number and authorization information is set on control module, then next telephone number is configured on phone module;
B.2 the agent equipment user uses arbitrarily telephone number to call out time telephone number as calling number;
B.3 phone module is received calling, and control module is controlled phone module and connected this calling, judges then whether calling number is the main telephone number of registering, and if so, need not to verify calling subscriber's identity thereon, directly changes the B.6 step over to; Otherwise need checking calling subscriber's identity changes next step over to;
B.4 control module is pointed out calling subscriber's input validation information by phone module; The calling subscriber by phone module with DTMF or voice mode to control module input validation information;
B.5 whether the authorization information of control module judgement input conforms to the authorization information of prior setting, if do not conform to, judges that the calling subscriber is not the agent equipment user, and controls phone module and finish this calling, then changes the B.11 step over to; Otherwise, judge that the calling subscriber is the agent equipment user, change next step over to;
B.6 control module is controlled the telephone number that phone module prompting agent equipment user inputs the called subscriber;
B.7 the agent equipment user inputs called subscriber's telephone number by phone module with DTMF or voice mode to control module;
B.8 control module is controlled the VoIP client modules and is called out called subscriber's telephone number by the VoIP server;
B.9 the called subscriber connects this calling after receiving the calling of VoIP server;
B.10 agent equipment user and called subscriber conversation; In communication process, control module is the transfer communication data between phone module and VoIP client modules; End of conversation, control module discharges the communication link between the calling and called user;
B.11 EO.
Use the said equipment to dial at home overseas call, at first, the communication agent equipment user use arbitrarily telephone number as the calling number call arrangement the inferior telephone number on phone module, control module checking calling subscriber's identity (B.1-B.5), the communication cost that this process produces is national distance expense or local communication expense; Then, the agent equipment user is to control module input called subscriber's telephone number, control module is controlled the VoIP client modules and is set up communication linkage (B.6-B.8) by VoIP server and called subscriber's telephone number, the communication cost that this process produces is very low, general and local communication appropriate litigation fees; Next, control module is controlled any telephone number of phone module and agent apparatus user use and is set up communication linkage (B.9), and the expense that this process produces is national distance expense or local communication expense, and expense is low; The 3rd step, communication agent equipment user and called subscriber's conversation, end of conversation, control module discharges the communication link (B.10) between the calling and called user.In a word, when dialing overseas call at home as the agent equipment user of caller, only need bear expense and national distance or the local communication expense of 1 section VoIP communication link, wherein, the expense of 1 section VoIP communication link is suitable with local caller communication cost.
Compared with prior art, the invention has the beneficial effects as follows:
One: use call agent equipment of the present invention, according to above two kinds of methods, the equipment user can realize answering in the roaming place and dial at home overseas call, it is only the expense of a VoIP communication link that the communication cost that produces is answered in the roaming place, dials communication cost that international long-distance telephone produces and be expense and the national distance expense or local communication expense (expense that VoIP communicates by letter general and the local appropriate litigation fees of calling) of a VoIP communication link.And having saved the wandering fee of costliness when answering and the international long-distance expense of costliness when dialing international long-distance, communications cost obviously reduces.In addition, communication means provided by the invention does not affect the communication cost with other user of agent equipment telex network.Other user during the Call Agent equipment user, only need bear the expense of the domestic ownership place telephone number of Call Agent user as caller; Other user only need bear the expense that answers the call by telephone network when called.
Two, call agent equipment realize that cost is low: equipment of the present invention comprises a VoIP client modules, a control module and a phone module, and two kinds of implementation methods are arranged.The first, the method with pure software on smart mobile phone realizes.Smart mobile phone itself is exactly a phone module, and supports VoIP communication protocol, can realize the function of VoIP client modules; In addition, most smart mobile phone has WiFi function, accessing Internet easily.Need to realize in the mode of software the function of control module this moment.The second, increase corresponding hardware take ordinary telephone set as the basis and realize.The hardware that needs to increase comprises: central control equipment and VoIP client modules equipment.The cost of these equipment is low.
Three, meet the legal requirements: 1, the client modules in call agent equipment of the present invention is through the Internet and VoIP server communication, and the deployed position no requirement (NR) of the present invention to the VoIP server so just can be avoided disagreing with some national current laws.Take China as example, because having made laws, Chinese Government forbids disposing the VoIP server within Chinese territory, get on very well in theory, there is no legal VoIP server within Chinese territory, the agent equipment user can select the VoIP server to be positioned at China VoIP operator overseas.2, the present invention does not require the voip phone number that the equipment user has the incoming call function to the application of VoIP operator.
Four, easy to use: the method for dialing and receiving calls provided by the invention does not change the communication custom with other user of agent equipment telex network.
Certainly, compare with the existing International Roaming Plan that does not adopt voip technology, the present invention also has inferior position: existing mobile communication all adopts proprietary telecommunication line to transmit communication data when carrying out international roaming, exchanged form is circuit switching, and its service quality is high, time delay is little, without delay variation.Adopt method of the present invention, the user dials in the roaming place and the Shi Junxu that receives calls transmits communication data through the VoIP link; The VoIP link is actually the Internetwork link based on packet switch, its service quality can descend, the time postpone a meeting or conference increase, delay variation can appear.But along with the increase of internet communication capacity and the development of voip technology, the problems referred to above can be improved gradually; According to ITU (International Telecommunications Union) technical standard, in the near future, all Speech Communications all will adopt voip technology.
The present invention is described in further detail below in conjunction with the drawings and specific embodiments.
Description of drawings
Fig. 1 is composition structural representation of the present invention.Part in figure in the dotted line frame is the structure of present device, and the dotted line frame represents system and the equipment that present device need communicate with it in use outward.
Embodiment 1
Fig. 1 illustrates, and a kind of embodiment of the present invention is that a kind of call agent equipment based on voip technology comprises:
Phone module: the control of controlled module, transfer information between telephone network and control module;
VoIP client modules: the control of controlled module, transfer information between control module and VoIP server;
Control module: control phone module and VoIP client modules, with the foundation of completing communication link, safeguard and release, and between phone module and VoIP client modules transfer information.
The method that this example uses above-mentioned equipment to receive calls in the roaming place comprises the following steps:
A.1 described agent equipment user registers its roaming place telephone number on control module, and the main telephone number with its ownership place is configured on phone module simultaneously.
The main telephone number is user's telephone number of ownership place at home, and the user uses this number and extraneous contact.The user may have a plurality of ownership place telephone numbers, and that the most frequently used number that should select to get in touch with the external world this moment is as the main telephone number.
A.2 other user calls out the main telephone number, and phone module is received this calling; Control module is controlled phone module wouldn't connect this calling.
Any existing telephone network be can adopt when other user calls out the main telephone number, wireline communication network and mobile communications network comprised.
A.3 control module is controlled the VoIP client modules and is called out the roaming place telephone number by the VoIP server.
The VoIP server also can adopt any existing telephone network when calling out the roaming place telephone number, comprises wireline communication network and mobile communications network.
A.4 the user connects this calling receive the calling of VoIP server in the roaming place after.
A.5VoIP the calling of client modules notice control module and roaming place telephone number is set up.
A.6 control module is controlled phone module and is connected before this incoming call of access failure temporarily.
A.7 the agent equipment user answers other user's phone; In communication process, control module is the transfer communication data between phone module and VoIP client modules; End of conversation, control module discharges the communication link between the calling and called user, EO.
Embodiment 2
The equipment of the equipment that this is routine and embodiment 1 is identical, and the concrete steps that this example uses this equipment to dial at home the method for overseas call are:
B.1 described agent equipment user registers its main telephone number and authorization information is set on control module, then next telephone number is configured on phone module.
The main telephone number refers to that the user often uses the roaming place toll free number in the roaming place abroad.
Inferior telephone number is user's telephone number at home.This number is mainly used in calling in the roaming place, at home, the user not (or seldom) by this number and extraneous contact, namely this number is seldom known to the external world.
B.2 the agent equipment user uses arbitrarily telephone number to call out time telephone number as calling number.
Calling number can adopt any existing telephone network when calling out inferior telephone number, comprises wireline communication network and mobile communications network.
B.3 phone module is received calling, and control module is controlled phone module and connected this calling, judges then whether calling number is the main telephone number of registering, and if so, need not to verify calling subscriber's identity thereon, directly changes the B.6 step over to; Otherwise need checking calling subscriber's identity changes next step over to.
B.4 control module is pointed out calling subscriber's input validation information by phone module; The calling subscriber by phone module with DTMF or voice mode to control module input validation information.
B.5 whether the authorization information of control module judgement input conforms to the authorization information of prior setting, if do not conform to, judges that the calling subscriber is not the agent equipment user, and controls phone module and finish this calling, then changes the B.11 step over to; Otherwise, judge that the calling subscriber is the agent equipment user, change next step over to.
B.6 control module is controlled the telephone number that phone module prompting agent equipment user inputs the called subscriber.
B.7 the agent equipment user inputs called subscriber's telephone number by phone module with DTMF or voice mode to control module.
B.8 control module is controlled the VoIP client modules and is called out called subscriber's telephone number by the VoIP server.
The VoIP server also can adopt any existing telephone network when calling out called subscriber's telephone number, comprises wireline communication network and mobile communications network.
B.9 the called subscriber connects this calling after receiving the calling of VoIP server.
B.10 communication processing equipment and called subscriber conversation; In communication process, control module is the transfer communication data between phone module and VoIP client modules; End of conversation, control module discharges the communication link between the calling and called user.
B.11 EO.
Claims (2)
1. the method that receives calls in the roaming place based on the call agent equipment of voip technology of a use, described call agent equipment based on voip technology, comprise three modules: one, phone module: the control of controlled module, transfer information between telephone network and control module; Two, VoIP client modules: the control of controlled module, transfer information between control module and VoIP server; Three, control module: control phone module and VoIP client modules, with the foundation of completing communication link, safeguard and release, and between phone module and VoIP client modules transfer information; The method of using described call agent equipment to receive calls in the roaming place comprises the following steps:
A.1 described agent equipment user registers its roaming place telephone number on control module, and the main telephone number with its ownership place is configured on phone module simultaneously;
A.2 other user calls out the main telephone number, and phone module is received this calling; Control module is controlled phone module wouldn't connect this calling;
A.3 control module is controlled the VoIP client modules and is called out the roaming place telephone number by the VoIP server;
A.4 the user connects this calling receive the calling of VoIP server in the roaming place after;
A.5VoIP the calling of client modules notice control module and roaming place telephone number is set up;
A.6 control module is controlled phone module and is connected before this incoming call of access failure temporarily;
A.7 the agent equipment user answers other user's phone; In communication process, control module is the transfer communication data between phone module and VoIP client modules; End of conversation, control module discharges the communication link between the calling and called user, EO.
2. the method for overseas call is dialed in a use at home based on the call agent equipment of voip technology, described call agent equipment based on voip technology, comprise three modules: one, phone module: the control of controlled module, transfer information between telephone network and control module; Two, VoIP client modules: the control of controlled module, transfer information between control module and VoIP server; Three, control module: control phone module and VoIP client modules, with the foundation of completing communication link, safeguard and release, and between phone module and VoIP client modules transfer information; Use described call agent equipment to dial at home the method for overseas call, comprise the following steps:
B.1 described agent equipment user registers its main telephone number and authorization information is set on control module, then next telephone number is configured on phone module;
B.2 the agent equipment user uses arbitrarily telephone number to call out time telephone number as calling number;
B.3 phone module is received calling, and control module is controlled phone module and connected this calling, judges then whether calling number is the main telephone number of registering, and if so, need not to verify calling subscriber's identity thereon, directly changes the B.6 step over to; Otherwise need checking calling subscriber's identity changes next step over to;
B.4 control module is pointed out calling subscriber's input validation information by phone module; The calling subscriber by phone module with DTMF or voice mode to control module input validation information;
B.5 whether the authorization information of control module judgement input conforms to the authorization information of prior setting, if do not conform to, judges that the calling subscriber is not the agent equipment user, and controls phone module and finish this calling, then changes the B.11 step over to; Otherwise, judge that the calling subscriber is the agent equipment user, change next step over to;
B.6 control module is controlled the telephone number that phone module prompting agent equipment user inputs the called subscriber;
B.7 the agent equipment user inputs called subscriber's telephone number by phone module with DTMF or voice mode to control module;
B.8 control module is controlled the VoIP client modules and is called out called subscriber's telephone number by the VoIP server;
B.9 the called subscriber connects this calling after receiving the calling of VoIP server;
B.10 agent equipment user and called subscriber conversation; In communication process, control module is the transfer communication data between phone module and VoIP client modules; End of conversation, control module discharges the communication link between the calling and called user;
B.11 EO.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
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| CN 201110000590 CN102014358B (en) | 2010-12-15 | 2011-01-04 | Telephone agent device based on voice over internet protocol (VoIP) technology and call making and answering method by telephone agent device |
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| CN201010590180 | 2010-12-15 | ||
| CN201010590180.5 | 2010-12-15 | ||
| CN 201110000590 CN102014358B (en) | 2010-12-15 | 2011-01-04 | Telephone agent device based on voice over internet protocol (VoIP) technology and call making and answering method by telephone agent device |
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| CN102014358A CN102014358A (en) | 2011-04-13 |
| CN102014358B true CN102014358B (en) | 2013-05-22 |
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| CN 201110000590 Expired - Fee Related CN102014358B (en) | 2010-12-15 | 2011-01-04 | Telephone agent device based on voice over internet protocol (VoIP) technology and call making and answering method by telephone agent device |
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| CN102685719B (en) * | 2012-05-28 | 2015-09-09 | 陈文凯 | One realizes cross operator many number bindings method, Apparatus and system |
| WO2012126438A2 (en) * | 2012-05-30 | 2012-09-27 | 华为终端有限公司 | Communication method and device |
| CN103685784B (en) * | 2012-08-30 | 2016-06-29 | 国基电子（上海）有限公司 | VoIP service management system and method |
| CN102857649A (en) * | 2012-09-21 | 2013-01-02 | 西南交通大学 | Communication device based on VoIP (Voice over Internet Protocol) technology and use method thereof |
| CA2851678A1 (en) * | 2013-05-13 | 2014-11-13 | On Hung Wu | Method of and system for enacting digital communication for a mobile subscriber |
| CN103369161B (en) * | 2013-08-06 | 2015-04-15 | 北京品视电子技术有限公司 | Implementation method and system for communication by using intelligent roaming terminal |
| CN103475794B (en) * | 2013-09-09 | 2015-04-22 | 成都蜀维通科技有限公司 | Communication system based on VoIP/IM technique and roaming communication method of communication system |
| CN104468378A (en) * | 2014-12-15 | 2015-03-25 | 三峡大学 | Personal telephone router and communication method |
| CN105337956A (en) * | 2015-09-23 | 2016-02-17 | 白志茂 | Communication system based on call forwarding and VoIP/IM and method for answering call at roaming region |
| CN105554725A (en) * | 2015-11-17 | 2016-05-04 | 杭州禾声科技有限公司 | Global roaming communication method utilizing virtual SIM card for remote authentication and system thereof |
| CN107528986B (en) * | 2017-08-24 | 2020-06-30 | 纳氪(深圳)科技有限公司 | Communication system based on VOIP and mobile communication network |
| CN110366160B (en) * | 2019-06-27 | 2021-12-17 | 深圳市奥克多普科技有限公司 | Multi-SIM card cluster card reading conversation method and system based on cloud server |
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| GB0106918D0 (en) * | 2001-03-20 | 2001-05-09 | Marconi Comm Ltd | VoIP SYSTEMS |
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