CN101924837A - Incoming call reminding method, system and business platform - Google Patents
Incoming call reminding method, system and business platform Download PDFInfo
- Publication number
- CN101924837A CN101924837A CN2009100574170A CN200910057417A CN101924837A CN 101924837 A CN101924837 A CN 101924837A CN 2009100574170 A CN2009100574170 A CN 2009100574170A CN 200910057417 A CN200910057417 A CN 200910057417A CN 101924837 A CN101924837 A CN 101924837A
- Authority
- CN
- China
- Prior art keywords
- calling
- inconvenient
- service platform
- listening user
- attribute information
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Pending
Links
Images
Abstract
The invention discloses an incoming call reminding method which comprises the following steps: leading a user to carry out user attribute information definition and select the user state of being inconvenient to receive by utilizing an incoming call reminding business platform, transferring a call to the incoming call reminding business platform when the called user is in the available state, using the incoming call reminding business platform to play calling reminding content defined by the called user for a calling user when the selected user state of being inconvenient to receive becomes effective, sending related information of the call to the called user through a short message when the calling user selects to abandon the call, and using the incoming call reminding business platform to transfer the call to the called user after the calling user inputs an authorized emergency access password and passes the verification. Therefore, when the called user is in the available state but is inconvenient to receive, the incoming call reminding method can provide the incoming call reminding function for the called user. The invention further discloses an incoming call reminding system and the business platform.
Description
Technical field
The present invention relates to the communications field, particularly a kind of incoming call reminding method, system and business platform that is applied to intelligent network.
Background technology
In current incoming prompt service, caller A calls out called B, and (during called can not the connection) is transferred to incoming prompt service with calling when called B is unreachable, and incoming prompt service is initiated short message notification to called B then.
Yet, since generally be since called be to cause in shutdown or the out of reach changing calling over to incoming prompt service (also can be described as the called incoming prompt service that is in unreachable state system), so can not provide incoming prompt service function under the state that can reach (called can on-state) for the user.Under the called situation that is in the state that can reach but is inconvenient to answer, need to connect this time calling, and inform that the other side is present and be inconvenient to answer, finish conversation then.
Summary of the invention
The technical problem to be solved in the present invention is, call out as the calling subscriber, the called subscriber in the accessible state but when being inconvenient to answer, called subscriber's state can be informed to the calling party, and by receiving calling subscriber's information, for the called subscriber provides the call reminding function.
For solving the problems of the technologies described above, the invention provides a kind of method of call reminding, may further comprise the steps:
One. the terminal use logins an incoming prompt service platform by public telecommunication network, the definition customer attribute information, and the customer attribute information of described definition is saved in a customer attribute information database, described customer attribute information comprises inconvenient listening user status indicator, with the corresponding respectively calling reminding content of each inconvenient listening user status indicator with authorize urgent access pin;
Two. when the terminal use need use terminal can reach incoming prompt service under the state, login described incoming prompt service platform by public telecommunication network, selected inconvenient listening user state, behind the selected inconvenient listening user state of a terminal use, the incoming prompt service platform is finished this terminal use's call transfer service registration to public telecommunication network by its common communication network interface;
Three. call out a described terminal use as the calling subscriber by public telecommunication network, make this terminal use become the called subscriber, public telecommunication network will be transferred to incoming call reminding business platform to called subscriber's calling according to call transfer service registration, perhaps only the called subscriber is in can reach state the time incoming call reminding business platform is transferred in called subscriber's calling;
Four. the incoming prompt service platform judges whether the called subscriber who is in the state that can reach has selected inconvenient listening user state validate, if not selected inconvenient listening user state validate, then connect calling subscriber and described called subscriber, enter normal call and handle; If selected inconvenient listening user state validate is arranged, then inquire about described customer attribute information database according to the inconvenient listening user status indicator that comes into force;
Five. the incoming prompt service platform is given the calling subscriber with the calling reminding content play of the described inconvenient listening user status indicator correspondence that comes into force of preserving in the described customer attribute information database;
Six. the calling subscriber selects to abandon this calling or continue this calling according to actual conditions after hearing the calling reminding content that the incoming prompt service platform is play;
If the calling subscriber selects to abandon this calling, and ask the incoming prompt service platform that this calling is carried out call reminding to described called subscriber, then carry out call reminding and finish this calling to described called subscriber;
If the calling subscriber selects to continue this calling, then input authorizes urgent access pin to continue to call out the called subscriber, if the urgent access pin of mandate of input is with the urgent access pin unanimity of mandate of the described inconvenient listening user status indicator correspondence that is come into force, then the incoming prompt service platform is connected calling subscriber and called subscriber, enters normal call and handles.
In the step 2, the terminal use logins described incoming prompt service platform by public telecommunication network, a selected current inconvenient listening user state, perhaps book setting time inconvenience listening user state, perhaps book setting place inconvenience listening user state; In the step 4, the current inconvenient listening user state that one terminal use selectes comes into force immediately, if book setting time inconvenience listening user state is the selected for the last time inconvenient listening user state of a terminal use, then in this book setting time inconvenience listening user state validate of this setting-up time, otherwise do not come into force, if book setting place inconvenience listening user state is the selected for the last time inconvenient listening user state of a terminal use, this book setting place inconvenience listening user state validate when this terminal use is in this setting place then, otherwise do not come into force.
For solving the problems of the technologies described above, a kind of call reminding system also is provided, comprising: incoming prompt service platform, customer attribute information database, public telecommunication network, public telecommunication network comprises audio call and short message service center; The incoming prompt service platform connects the customer attribute information database and connects public telecommunication network by its common communication network interface; The terminal use can login the incoming prompt service platform by public telecommunication network, the definition customer attribute information, and the customer attribute information of described definition is saved in the customer attribute information database, described customer attribute information comprises that user's inconvenience answers status indicator, answers the corresponding respectively calling reminding content of status indicator and authorize urgent access pin with each user's inconvenience; The terminal use can login described incoming prompt service platform by public telecommunication network, selected inconvenient listening user state, behind the selected inconvenient listening user state of a terminal use, the incoming prompt service platform is finished this terminal use's call transfer service registration to public telecommunication network by its common communication network interface; When called subscriber's calling in the accessible state is transferred to the incoming prompt service platform, if not selected inconvenient listening user state validate, the incoming prompt service platform is connected calling subscriber and described called subscriber, entering normal call handles, if selected inconvenient listening user state validate is arranged, then inquire about described customer attribute information database according to the inconvenient listening user status indicator that comes into force, give the calling subscriber with the calling reminding content play of the described inconvenient listening user status indicator correspondence that comes into force of preserving in the described customer attribute information database, selection according to the calling subscriber, carry out call reminding and finish this calling to described called subscriber, perhaps verify the urgent access pin of mandate that the calling subscriber imports the urgent access pin consistency of mandate with the described inconvenient listening user status indicator correspondence that comes into force, if unanimity then incoming prompt service platform are connected calling subscriber and called subscriber, enter normal call and handle.
The present invention also provides a kind of incoming prompt service platform, comprising: the public telecommunication network interface unit is used for public telecommunication network communication application called subscriber's incoming call transfer service, connection calling subscriber and called subscriber's conversation; The short message processing unit, be used for transceiver terminal user's short message and handle content of short message, finish the terminal use and define customer attribute information, select or cancel inconvenient listening user state, and sending call reminding to the called subscriber, described customer attribute information comprises that user's inconvenience answers status indicator, answers the corresponding respectively calling reminding content of status indicator and authorize urgent access pin with each user's inconvenience; Remind broadcast unit, be used for the playing and calling reminded contents to the calling subscriber; The password authentification unit receives the urgent access pin of mandate and the checking of calling subscriber's input; Customer attribute information database interface unit is used to connect the customer attribute information database and finishes the preservation of customer attribute information and obtain.
The present invention, the terminal use utilizes the incoming prompt service platform to carry out the customer attribute information definition and inconvenient listening user state is selected, when called subscriber's calling in the accessible state is transferred to the incoming prompt service platform, if selected inconvenient listening user state validate is arranged, origin electricity reminding business platform is play the calling reminding content of called subscriber's definition to the calling subscriber, the calling subscriber can select to abandon the urgent access pin of mandate of this calling or input called subscriber definition, call out when the calling subscriber selects to abandon this, then the relevant information of this time calling is sent to the called subscriber by short message and carry out call reminding.Authorize urgent access pin also by after verifying when the calling subscriber imports, the incoming prompt service platform is transferred to the called subscriber with this time calling.Thereby call out as the calling subscriber, the called subscriber in the accessible state but when being inconvenient to answer, called subscriber's state can be informed to the calling party, and by receiving calling subscriber's information, for the called subscriber provides the call reminding function.
Description of drawings
Fig. 1 is the flow chart of incoming call reminding method one execution mode of the present invention;
Fig. 2 is the block diagram of call reminding of the present invention system one execution mode;
Fig. 3 is the block diagram of incoming prompt service platform one execution mode of the present invention.
Embodiment
Below in conjunction with the drawings and the specific embodiments the present invention is described in further detail.
Incoming call reminding method one execution mode of the present invention may further comprise the steps as shown in Figure 1:
One. the terminal use logins an incoming prompt service platform by public telecommunication network, the definition customer attribute information, and the customer attribute information of described definition is saved in a customer attribute information database, described customer attribute information comprises that user's inconvenience answers status indicator, answers the corresponding respectively calling reminding content of status indicator and authorize urgent access pin with each user's inconvenience, and the urgent access pin of mandate that this terminal use answers the state correspondence with inconvenience is informed and still wish other terminal use of connecting when state is answered in this inconvenience; The terminal use can login an incoming prompt service platform by the different modes of public telecommunication networks such as short message, network or phone and finish the customer attribute information definition, and is saved in the customer attribute information database by the incoming prompt service platform.
Two. when the terminal use need use terminal can reach incoming prompt service under the state, login described incoming prompt service platform, selected inconvenient listening user state by public telecommunication network.Such as the occasion of being inconvenient to receive calls in momentous conference, classroom, cinema etc., the terminal use can login described incoming prompt service platform by public telecommunication network, a selected current inconvenient listening user state; The terminal use also can be by predefined mode application, as can the book setting time inconvenience listening user state, such as the user in next week three the morning 9:00-12:00 momentous conference is arranged, the user can apply for by the mode of note, phone or network in advance so, the inconvenient listening user state of book setting 9:00-12:00 in morning next Wednesday meeting; Perhaps book setting place inconvenience listening user state can be applied for by the mode of note, phone or network in advance such as the terminal use, and reservation is in the geographical space roaming state under inconvenient listening user state in place when regional as the terminal use; Perhaps book setting does not carry out the calling number that terminal can reach the incoming prompt service under the state, when described calling number is called out this terminal use, the terminal use in the accessible state do not carry out call reminding; Behind the selected inconvenient listening user state of a terminal use, the incoming prompt service platform is finished this terminal use's call transfer service registration to public telecommunication network by its common communication network interface;
Three. call out a described terminal use as the calling subscriber by public telecommunication network, make this terminal use become the called subscriber, public telecommunication network is registered according to call transfer service, to transfer to incoming call reminding business platform to called subscriber's calling, judge at first perhaps whether described called subscriber is in the state that can reach, only the called subscriber is in can reach state the time incoming call reminding business platform is transferred in called subscriber's calling, if, then trigger the traditional incoming prompt service of public telecommunication network owing to reasons such as shutdown or out of reach are in unreachable state;
Four. the incoming prompt service platform judges whether the called subscriber who is in the state that can reach has selected inconvenient listening user state validate, if not selected inconvenient listening user state validate, then connect calling subscriber and described called subscriber, enter normal call and handle; If selected inconvenient listening user state validate is arranged, then inquire about described customer attribute information database according to the inconvenient listening user status indicator that comes into force.The current inconvenient listening user state that one terminal use selectes comes into force immediately, if book setting time inconvenience listening user state is the selected for the last time inconvenient listening user state of a terminal use, then in this book setting time inconvenience listening user state validate of this setting-up time, otherwise do not come into force, if book setting place inconvenience listening user state is the selected for the last time inconvenient listening user state of a terminal use, this book setting place inconvenience listening user state validate when this terminal use is in this setting place then, otherwise do not come into force;
Five. the incoming prompt service platform is given the calling subscriber with the calling reminding content play of the described inconvenient listening user status indicator correspondence that comes into force of preserving in the described customer attribute information database; Such as " I just in meeting, am inconvenient to receive calls, if urgent, please import and authorize urgent access pin " or other similar prompting voice messagings;
Six. the calling subscriber selects to abandon this calling or continue this calling according to actual conditions after hearing the calling reminding content that the incoming prompt service platform is play;
If the calling subscriber selects to abandon this calling, and request is carried out call reminding with this calling to described called subscriber, then the incoming prompt service platform is sent out called subscriber's inconvenience incoming call answering alert requests signal to public telecommunication network, the request public telecommunication network carries out call reminding and finishes this calling to described called subscriber, public telecommunication network such as calling number, call time etc., sends to called subscriber by short message with the relevant information of this time calling; Perhaps the incoming prompt service platform according to from public telecommunication network with the relevant information of this time calling such as calling number, call time etc., send SMS message and carry out call reminding and finish this calling to the called subscriber.
If the calling subscriber selects to continue this calling, then input authorizes urgent access pin to continue to call out the called subscriber, if the urgent access pin of mandate of input is with the urgent access pin unanimity of mandate of the described inconvenient listening user status indicator correspondence that comes into force, then the incoming prompt service platform is connected calling subscriber and called subscriber, entering normal call handles, if password is inconsistent, the prompt cipher mistake also finishes this calling.
The terminal use can also login the incoming prompt service platform by public telecommunication network and redefine customer attribute information, a perhaps selected again inconvenient listening user state or the selected inconvenient listening user state of cancellation.
Call reminding of the present invention system one execution mode comprises as shown in Figure 2: incoming prompt service platform, customer attribute information database, public telecommunication network, and public telecommunication network comprises audio call and short message service center; The incoming prompt service platform connects the customer attribute information database and connects public telecommunication network by its common communication network interface; The terminal use can login the incoming prompt service platform by public telecommunication network, the definition customer attribute information, and the customer attribute information of described definition is saved in the customer attribute information database, described customer attribute information comprises that user's inconvenience answers status indicator, answers the corresponding respectively calling reminding content of status indicator and authorize urgent access pin with each user's inconvenience; The terminal use can login described incoming prompt service platform by public telecommunication network, selected inconvenient listening user state, behind the selected inconvenient listening user state of a terminal use, the incoming prompt service platform is finished this terminal use's call transfer service registration to public telecommunication network by its common communication network interface; When called subscriber's calling in the accessible state is transferred to the incoming prompt service platform, if not selected inconvenient listening user state validate, the incoming prompt service platform is connected calling subscriber and described called subscriber, entering normal call handles, if selected inconvenient listening user state validate is arranged, then inquire about described customer attribute information database according to the inconvenient listening user status indicator that comes into force, give the calling subscriber with the calling reminding content play of the described inconvenient listening user status indicator correspondence that comes into force of preserving in the described customer attribute information database, selection according to the calling subscriber, carry out call reminding and finish this calling to described called subscriber, perhaps verify the urgent access pin of mandate that the calling subscriber imports the urgent access pin consistency of mandate with the described inconvenient listening user status indicator correspondence that comes into force, if unanimity then incoming prompt service platform are connected calling subscriber and called subscriber, enter normal call and handle.
Incoming prompt service platform one execution mode of the present invention comprises as shown in Figure 3: the public telecommunication network interface unit is used for public telecommunication network communication application called subscriber's incoming call transfer service, connection calling subscriber and called subscriber's conversation etc.; The short message processing unit, be used for transceiver terminal user's short message and handle content of short message, finish the terminal use and define customer attribute information, select or cancel inconvenient listening user state, and sending call reminding to the called subscriber, described customer attribute information comprises that user's inconvenience answers status indicator, answers the corresponding respectively calling reminding content of status indicator and authorize urgent access pin with each user's inconvenience; Remind broadcast unit, be used for the playing and calling reminded contents to the calling subscriber; The password authentification unit receives the urgent access pin of mandate and the checking of calling subscriber's input; Customer attribute information database interface unit is used to connect the customer attribute information database and finishes the preservation of customer attribute information and obtain.
Calling out called subscriber B with calling subscriber A below is example, and the present invention is described in detail:
At first, set up the call reminding system that origin electricity reminding business platform, customer attribute information database and a public telecommunication network audio call and short message service center form, user A is the calling subscriber, and user B is the called subscriber, and a practical application scene is as follows:
1. user B sends short message " KTLDTX " to incoming call reminding business platform by public telecommunication network, finish the application and the registration of incoming prompt service, the definition customer attribute information, and the customer attribute information of described definition is saved in a customer attribute information database, wherein defining user's inconvenience state of answering answers status indicator for user's inconvenience of " in the meeting " and is " KH ", and defining this user's inconvenience, to answer the calling reminding content of state correspondence be speech play: " user that you call out just in session in; be inconvenient to answer; if urgent; please import and authorize urgent access pin ", the corresponding urgent access pin of mandate is " 1234 "; The urgent access pin of mandate that user B answers the state correspondence with described inconvenience is informed and still wish other terminal use of connecting when state is answered in this inconvenience, informs user A as user's inconvenience being answered the corresponding urgent access pin of mandate " 1234 " of state " in the meeting ";
2. user B sends short message " ZDZTKH " to incoming call reminding business platform by public telecommunication network, a selected current inconvenient listening user state is " in the meeting ", after the incoming prompt service platform is received this short message, reply and confirm that short message is to user B, and by the call transfer service registration when public telecommunication network is finished the reached state of user B of its common communication network interface, when user B transfers to the incoming prompt service platform with the business of calling party B in the time of can reaching state;
3. under the user B terminal closedown state, user A calling party B, public telecommunication network judge that at first user B is in unreachable state, the incoming prompt service that the public telecommunication network conventional trigger is traditional;
4. user B is in and can reaches under the state, user A calling party B, this time called out and transferred to the incoming prompt service platform by public telecommunication network, the incoming prompt service platform is according to the selected current inconvenient listening user state of user B, obtain user's inconvenience by user attribute database and answer the corresponding calling reminding content of state " in the meeting ", carry out speech play for calling subscriber A: " user that you call out just in session in, be inconvenient to answer;, please import and authorize urgent access pin " if urgent;
5. the voice play by the incoming prompt service platform of calling subscriber A are learnt that called subscriber B is present and are inconvenient to receive calls.
If 5.1 select to abandon this calling, selecting direct on-hook to abandon this calling and system default calls out this to called subscriber B and sends the incoming call alert notification, perhaps input " # " enters next step, the incoming prompt service platform obtains " # " of calling subscriber A input, continue to play voice " user who whether calls out to you sends this call reminding notice ", if calling subscriber A dial key " 1 ", request is carried out call reminding with this calling to called subscriber B, then the incoming prompt service platform is sent out the unreachable call reminding signal of called subscriber B to public telecommunication network, the request public telecommunication network carries out call reminding and finishes this calling to called subscriber B, public telecommunication network with the relevant information of this time calling such as calling subscriber A number, call time etc., send to called subscriber B by short message, if calling subscriber A dial key " 2 ", application does not send the call reminding information of this calling to called subscriber B, incoming prompt service platform feedback acknowledgment information is to calling subscriber A and finish this calling.
If 5.2 select to continue this calling, input authorizes urgent access pin " 1234 " to enter next step, the incoming prompt service platform obtains " 1234 " of calling subscriber A input, user's inconvenience that state " in the meeting " is answered with the user's inconvenience in this password and the user attribute database in the password authentification unit is answered the corresponding urgent access pin of mandate " 1234 " of status indicator " KH " and is compared, password authentification is passed through, the incoming prompt service platform is transferred to called subscriber B with this calling, carries out normal call and handles.Also or, when authorizing urgent access pin checking incorrect, the incoming prompt service platform is play " the password mistake of your input " to calling subscriber A, carries out 5.1 operations of abandoning this calling then, finishes this conversation.
The present invention, the user utilizes the incoming prompt service platform to carry out the customer attribute information definition and inconvenient listening user state is selected, when called subscriber's calling in the accessible state is transferred to the incoming prompt service platform, if selected inconvenient listening user state validate is arranged, origin electricity reminding business platform is play the calling reminding content of called subscriber's definition to the calling subscriber, the calling subscriber can select to abandon the urgent access pin of mandate of this calling or input called subscriber definition, call out when the calling subscriber selects to abandon this, then the relevant information of this time calling is sent to the called subscriber by short message and carry out call reminding.Authorize urgent access pin also by after verifying when the calling subscriber imports, the incoming prompt service platform is transferred to the called subscriber with this time calling.Thereby call out as the calling subscriber, the called subscriber in the accessible state but when being inconvenient to answer, called subscriber's state can be informed to the calling party, and by receiving calling subscriber's information, for the called subscriber provides the call reminding function.
Claims (9)
1. an incoming call reminding method is characterized in that, may further comprise the steps:
One. the terminal use logins an incoming prompt service platform by public telecommunication network, the definition customer attribute information, and the customer attribute information of described definition is saved in a customer attribute information database, described customer attribute information comprises inconvenient listening user status indicator, with the corresponding respectively calling reminding content of each inconvenient listening user status indicator with authorize urgent access pin;
Two. when the terminal use need use terminal can reach incoming prompt service under the state, login described incoming prompt service platform by public telecommunication network, selected inconvenient listening user state, behind the selected inconvenient listening user state of a terminal use, the incoming prompt service platform is finished this terminal use's call transfer service registration to public telecommunication network by its common communication network interface;
Three. call out a described terminal use as the calling subscriber by public telecommunication network, make this terminal use become the called subscriber, public telecommunication network will be transferred to incoming call reminding business platform to called subscriber's calling according to call transfer service registration, perhaps only the called subscriber is in can reach state the time incoming call reminding business platform is transferred in called subscriber's calling;
Four. the incoming prompt service platform judges whether the called subscriber who is in the state that can reach has selected inconvenient listening user state validate, if not selected inconvenient listening user state validate, then connect calling subscriber and described called subscriber, enter normal call and handle; If selected inconvenient listening user state validate is arranged, then inquire about described customer attribute information database according to the inconvenient listening user status indicator that comes into force;
Five. the incoming prompt service platform is given the calling subscriber with the calling reminding content play of the described inconvenient listening user status indicator correspondence that comes into force of preserving in the described customer attribute information database;
Six. the calling subscriber selects to abandon this calling or continue this calling according to actual conditions after hearing the calling reminding content that the incoming prompt service platform is play;
If the calling subscriber selects to abandon this calling, and ask the incoming prompt service platform that this calling is carried out call reminding to described called subscriber, then carry out call reminding and finish this calling to described called subscriber;
If the calling subscriber selects to continue this calling, then input authorizes urgent access pin to continue to call out the called subscriber, if the urgent access pin of mandate of input is with the urgent access pin unanimity of mandate of the described inconvenient listening user status indicator correspondence that is come into force, then the incoming prompt service platform is connected calling subscriber and called subscriber, enters normal call and handles.
2. the method for call reminding according to claim 1, it is characterized in that, in the step 2, the terminal use logins described incoming prompt service platform by public telecommunication network, a selected current inconvenient listening user state, perhaps book setting time inconvenience listening user state, perhaps book setting place inconvenience listening user state; In the step 4, the current inconvenient listening user state that one terminal use selectes comes into force immediately, if book setting time inconvenience listening user state is the selected for the last time inconvenient listening user state of a terminal use, then in this book setting time inconvenience listening user state validate of this setting-up time, otherwise do not come into force, if book setting place inconvenience listening user state is the selected for the last time inconvenient listening user state of a terminal use, this book setting place inconvenience listening user state validate when this terminal use is in this setting place then, otherwise do not come into force.
3. the method for call reminding according to claim 1 and 2, it is characterized in that, in the step 2, the terminal use logins described incoming prompt service platform by public telecommunication network, book setting does not carry out the calling number that terminal can reach the incoming prompt service under the state, when described calling number is called out this terminal use, the terminal use in the accessible state do not carry out call reminding.
4. the method for call reminding according to claim 1, it is characterized in that, the terminal use redefines customer attribute information by public telecommunication network login incoming prompt service platform, perhaps selected again inconvenient listening user state or the selected inconvenient listening user state of cancellation.
5. the method for call reminding according to claim 1, it is characterized in that, in the step 6, if the urgent access pin of mandate of input is inconsistent with the urgent access pin of mandate of the described inconvenient listening user status indicator correspondence that comes into force, then incoming prompt service platform prompt cipher mistake and finish this calling.
6. the method for call reminding according to claim 1, it is characterized in that, in the step 6, if the calling subscriber selects to abandon this calling, and request incoming prompt service platform carries out call reminding with this calling to described called subscriber, then the incoming prompt service platform is sent out called subscriber's inconvenience incoming call answering alert requests signal to public telecommunication network, and the request public telecommunication network carries out call reminding and finishes this calling to described called subscriber.
7. the method for call reminding according to claim 1, it is characterized in that, in the step 6, if the calling subscriber selects to abandon this calling, and request incoming prompt service platform carries out call reminding with this calling to described called subscriber, and then the incoming prompt service platform carries out call reminding and finishes this calling to described called subscriber.
8. a call reminding system is characterized in that, comprising: incoming prompt service platform, customer attribute information database, public telecommunication network, and public telecommunication network comprises audio call and short message service center; The incoming prompt service platform connects the customer attribute information database and connects public telecommunication network by its common communication network interface; The terminal use can login the incoming prompt service platform by public telecommunication network, the definition customer attribute information, and the customer attribute information of described definition is saved in the customer attribute information database, described customer attribute information comprises that user's inconvenience answers status indicator, answers the corresponding respectively calling reminding content of status indicator and authorize urgent access pin with each user's inconvenience; The terminal use can login described incoming prompt service platform by public telecommunication network, selected inconvenient listening user state, behind the selected inconvenient listening user state of a terminal use, the incoming prompt service platform is finished this terminal use's call transfer service registration to public telecommunication network by its common communication network interface; When called subscriber's calling in the accessible state is transferred to the incoming prompt service platform, if not selected inconvenient listening user state validate, the incoming prompt service platform is connected calling subscriber and described called subscriber, entering normal call handles, if selected inconvenient listening user state validate is arranged, then inquire about described customer attribute information database according to the inconvenient listening user status indicator that comes into force, give the calling subscriber with the calling reminding content play of the described inconvenient listening user status indicator correspondence that comes into force of preserving in the described customer attribute information database, selection according to the calling subscriber, carry out call reminding and finish this calling to described called subscriber, perhaps verify the urgent access pin of mandate that the calling subscriber imports the urgent access pin consistency of mandate with the described inconvenient listening user status indicator correspondence that comes into force, if unanimity then incoming prompt service platform are connected calling subscriber and called subscriber, enter normal call and handle.
9. an incoming prompt service platform is characterized in that, comprising: the public telecommunication network interface unit is used for public telecommunication network communication application called subscriber's incoming call transfer service, connection calling subscriber and called subscriber's conversation; The short message processing unit, be used for transceiver terminal user's short message and handle content of short message, finish the terminal use and define customer attribute information, select or cancel inconvenient listening user state, and sending call reminding to the called subscriber, described customer attribute information comprises that user's inconvenience answers status indicator, answers the corresponding respectively calling reminding content of status indicator and authorize urgent access pin with each user's inconvenience; Remind broadcast unit, be used for the playing and calling reminded contents to the calling subscriber; The password authentification unit receives the urgent access pin of mandate and the checking of calling subscriber's input; Customer attribute information database interface unit is used to connect the customer attribute information database and finishes the preservation of customer attribute information and obtain.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN2009100574170A CN101924837A (en) | 2009-06-15 | 2009-06-15 | Incoming call reminding method, system and business platform |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN2009100574170A CN101924837A (en) | 2009-06-15 | 2009-06-15 | Incoming call reminding method, system and business platform |
Publications (1)
| Publication Number | Publication Date |
|---|---|
| CN101924837A true CN101924837A (en) | 2010-12-22 |
Family
ID=43339468
Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN2009100574170A Pending CN101924837A (en) | 2009-06-15 | 2009-06-15 | Incoming call reminding method, system and business platform |
Country Status (1)
| Country | Link |
|---|---|
| CN (1) | CN101924837A (en) |
Cited By (4)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN107995351A (en) * | 2016-10-26 | 2018-05-04 | 阿里巴巴集团控股有限公司 | Call method and device |
| WO2018130100A1 (en) * | 2017-01-12 | 2018-07-19 | 中兴通讯股份有限公司 | Voice messaging method and terminal |
| CN110855842A (en) * | 2018-08-20 | 2020-02-28 | 中国移动通信集团广东有限公司 | Call access method, network side server and terminal |
| WO2022077905A1 (en) * | 2020-10-12 | 2022-04-21 | 华为云计算技术有限公司 | Method for acquiring activity information of called user |
-
2009
- 2009-06-15 CN CN2009100574170A patent/CN101924837A/en active Pending
Cited By (4)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN107995351A (en) * | 2016-10-26 | 2018-05-04 | 阿里巴巴集团控股有限公司 | Call method and device |
| WO2018130100A1 (en) * | 2017-01-12 | 2018-07-19 | 中兴通讯股份有限公司 | Voice messaging method and terminal |
| CN110855842A (en) * | 2018-08-20 | 2020-02-28 | 中国移动通信集团广东有限公司 | Call access method, network side server and terminal |
| WO2022077905A1 (en) * | 2020-10-12 | 2022-04-21 | 华为云计算技术有限公司 | Method for acquiring activity information of called user |
Similar Documents
| Publication | Publication Date | Title |
|---|---|---|
| KR101719111B1 (en) | Telephone network system and method | |
| US8243906B2 (en) | Group communication system, group ID number issuing apparatus, and call control apparatus | |
| US6501946B1 (en) | Multiple uniquely distinguishable wireless handsets using a single mobile identification number | |
| CN1863252B (en) | Method and system for adding special purpose number for user | |
| CN1933459B (en) | Telephone redialing method and system | |
| CN101146266A (en) | Method and system for adding special numbers of user | |
| CN101217601A (en) | A blind transferring operation method and device | |
| CN105847120A (en) | System and method for raising the success rate of connection for fixed telephones | |
| CN106470194A (en) | Networking telephone connection processing method and device | |
| CN103067620B (en) | The implementation method and device of customer service | |
| CN101924837A (en) | Incoming call reminding method, system and business platform | |
| KR101089709B1 (en) | A call connection with applications for mobile devices that can connect to the telephone switching equipment and method for the same | |
| JP4814300B2 (en) | Connection control method and communication system | |
| CN101909249B (en) | Method and system for participating in group call | |
| CN103841536B (en) | A kind of information cuing method and device | |
| CN102664863B (en) | Method, device, and system for realizing call waiting by user equipment | |
| CN109548179A (en) | Call conversation processing method and processing device, method of calling and system | |
| CN102035952A (en) | Communication method for realizing timely mutual contact of calling user and called user | |
| CN104994245A (en) | Conversation realization method and apparatus | |
| US20080102808A1 (en) | Third Party Call Control Utilizing a Voice User Interface | |
| JP2007082163A (en) | Telephone exchange and call termination control method of telephone exchange | |
| JP2008147724A (en) | International communication call notification system for overseas roaming terminal | |
| WO2012126245A1 (en) | Method and system for switching identities of calling and called parties | |
| CN102104691A (en) | Real-time monitoring device and system and method for monitoring telephone operator in real time by using external terminal | |
| CN112995563B (en) | Method, system and storage medium for realizing customer service hotline video service |
Legal Events
| Date | Code | Title | Description |
|---|---|---|---|
| C06 | Publication | ||
| PB01 | Publication | ||
| C02 | Deemed withdrawal of patent application after publication (patent law 2001) | ||
| WD01 | Invention patent application deemed withdrawn after publication |
Application publication date: 20101222 |