CN101847236A - Control device and control method for managing consuming behavior of members - Google Patents

Control device and control method for managing consuming behavior of members Download PDF

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CN101847236A
CN101847236A CN200910048206A CN200910048206A CN101847236A CN 101847236 A CN101847236 A CN 101847236A CN 200910048206 A CN200910048206 A CN 200910048206A CN 200910048206 A CN200910048206 A CN 200910048206A CN 101847236 A CN101847236 A CN 101847236A
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money
amount
member unit
unit
management system
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滕勇
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SHANGHAI KEZHU BUSINESS SERVICE CO Ltd
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SHANGHAI KEZHU BUSINESS SERVICE CO Ltd
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Priority to CN200910048206A priority Critical patent/CN101847236A/en
Priority to PCT/CN2010/000360 priority patent/WO2010108389A1/en
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    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
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    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
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    • G06Q10/10—Office automation; Time management

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Abstract

The invention provides a control method for managing the consuming behavior of members in a member management system, which includes the following steps: a. receiving member indication information; b. judging whether a member corresponding to the member indication information belongs to a first member unit; c. if the member does not belong to the first member unit, writing first amount into the first member unit. The invention also provides an auxiliary control method, which includes the following steps: (1) receiving an instruction indicating that a member unit already settles an account corresponding to the member unit; (2) deducting the settled amount from the account. The invention also provides a corresponding control device and an auxiliary control device. By means of a member information sharing platform, the invention broadens the channel of information distribution for enterprises, and realizes the share of member information; and under the premise that each enterprise can independently recruit and manage respective members, the invention can provide an approach for centrally managing the members of a plurality of enterprises, thus solving the problem on how to centrally manage and share member information.

Description

A kind of control device and control method that member's consumer behavior is managed
Technical field
The present invention relates to information management system,, particularly, relate to and be used for the control method and the control corresponding device that member's consumer behavior are managed the membership management system in particular for the membership management system that membership information is managed.
Background technology
Along with the fast development of economical globalization tendency, it is fierce day by day that market competition environment becomes, and especially for service industry, the client is undoubtedly the resource that each businessman falls over each other to compete.It is to increase customer satisfaction degree and a kind of good strategy of loyalty that the client is adopted member system management, and businessman is non-member and membership class with customer segmentation, thereby can provide than quality services at member client.Therefore member system is to set up the important channel of customer satisfaction and loyalty, and the member then is the important information that businessman had, and the crucial day by day effect of performance in market competition.
For some service industries, owing to be subjected to the constraint of regional condition, the enterprise development member can run into restriction, causes enterprise can not tackle intense market competition well.For example in hotel industry, because hotel service depends on fixation means, the service object in hotel can only be confined to the client that the location, hotel makes a brief stay, so this has caused great difficulty to the development member of hotel.So, then can reach the purpose that information resources are had complementary advantages if can share membership information between the enterprise, increase the chance of market development, help the common development and utilization market opportunity, and then realize the situation of reciprocal multi-win.
In the prior art, especially at service industry, also do not have and to manage concentratedly and the technical scheme of sharing the membership information of many enterprises preferably.For example hotel guest room booking centre (for example taking journey) manages concentratedly the booking service in Duo Jia hotel, it can reasonably distribute the client between the Duo Jia hotel, but in this manner, client's satisfaction and loyalty concentrate on hotel guest room booking centre rather than hotel itself.In other words, the customer information in hotel derives from the hotel guest room booking centre, and it can't realize sharing between a plurality of hotels membership information, and promptly hotel's membership information is not propagated between each hotel.
Summary of the invention
At defective of the prior art, thereby the objective of the invention is control method and control corresponding device by providing a membership management system who is shared by each member unit to provide a kind of membership management system of being used for that member's consumer behavior is managed.
According to an aspect of the present invention, be provided for the control method that among the membership management system member's consumer behavior managed, wherein, described membership management system manages at least one account of a plurality of member units and described each member unit and is managed by described membership management system, it is characterized in that, comprise step: a. receives member's indication information; Whether the member who b. judges described member's indication information correspondence belongs to first member unit; C. if described member does not belong to described first member unit, then charge to first amount of money to second member unit, wherein, described member belongs to described second member unit.Preferably, described first member unit is transmitted to described membership management system with described member's indication information.Preferably, place the receiving trap in described first member unit to receive described member's indication information by one.
According to another aspect of the present invention, be provided for the control device that among the membership management system member's consumer behavior managed, wherein, described membership management system manages at least one account of a plurality of member units and described each member unit and is managed by described membership management system, it is characterized in that, comprise device: first receiving device is used to receive member's indication information; First judgment means is used to judge whether the member of described member's indication information correspondence belongs to first member unit; First charges to device, is used for charging to first amount of money to second member unit when described member does not belong to described first member unit, and wherein, described member belongs to described second member unit.
According to a further aspect of the invention, be provided for the auxiliary control method that among the membership management system member's consumer behavior managed, wherein, described membership management system manages at least one account of a plurality of member units and described each member unit and is managed by described membership management system, it is characterized in that, comprise step: i. receives the instruction that a member unit has settled accounts described member unit corresponding account, wherein, comprises the amount of money of being settled accounts in the described instruction; Ii. in described account, reduce the described amount of money of being settled accounts.
According to a further aspect of the invention, also be provided for the sub controlling unit that among the membership management system member's consumer behavior managed, wherein, described membership management system manages at least one account of a plurality of member units and described each member unit and is managed by described membership management system, it is characterized in that, comprise device: the 3rd receiving trap is used to receive the instruction that a member unit has settled accounts described member unit corresponding account, wherein, comprise the amount of money of being settled accounts in the described instruction; First reduces device, is used for reducing in described account the described amount of money of being settled accounts.
The present invention by according to the member's indication information that receives whether described member being belonged to described first member unit judges, thereby the interests that further consumer behavior because of described member produced are distributed.Described membership management system provides information platform for sharing member's resource between the enterprise, and enterprise can pass through described membership management system's propagation membership information separately, thereby realizes sharing of membership information; Simultaneously, in each enterprise separately member is carried out under the condition of independent development management, described membership management system can provide the approach that the member of a plurality of enterprises is realized unified management.In fact, the invention solves and how to manage concentratedly and the problem of sharing membership information, the platform of widening the information publication channel and sharing membership information is provided for enterprise, make enterprise can break through the region factor information is propagated the restriction that is caused, thereby make enterprise can carry out the propagation of membership information by membership management system provided by the invention.
Description of drawings
By reading the detailed description of non-limiting example being done with reference to the following drawings, it is more obvious that other features, objects and advantages of the present invention will become:
Fig. 1 illustrates according to the first embodiment of the present invention, the process flow diagram of the control method that in the membership management system member's consumer behavior is managed;
Fig. 2 illustrates according to a second embodiment of the present invention, the process flow diagram of the control method that in the membership management system member's consumer behavior is managed;
Fig. 3 illustrates a third embodiment in accordance with the invention, the process flow diagram of the control method that in the membership management system member's consumer behavior is managed;
Fig. 4 illustrates a fourth embodiment in accordance with the invention, the process flow diagram of the auxiliary control method that in the membership management system member's consumer behavior is managed;
Fig. 5 illustrates according to a fifth embodiment of the invention, the process flow diagram of the auxiliary control method that in the membership management system member's consumer behavior is managed;
Fig. 6 illustrates according to a sixth embodiment of the invention, the process flow diagram of the auxiliary control method that in the membership management system member's consumer behavior is managed;
Fig. 7 illustrates according to a specific embodiment of the present invention, the subjective relationship synoptic diagram of the control method that in the membership management system member's consumer behavior is managed;
Fig. 8 illustrates according to another embodiment of the present invention, the network topological diagram of the control system that in the membership management system member's consumer behavior is managed;
Fig. 9 illustrates according to another embodiment of the present invention, the subjective relationship synoptic diagram of the control method that in the membership management system member's consumer behavior is managed;
Figure 10 illustrates according to a seventh embodiment of the invention, the structural representation of the control device that in the membership management system member's consumer behavior is managed;
Figure 11 illustrates according to a seventh embodiment of the invention, the structural representation of first judgment means 42 in the control device 4 shown in Figure 10;
Figure 12 illustrates according to a seventh embodiment of the invention, and first in the control device 4 shown in Figure 10 charged to the structural representation of device 43;
Figure 13 illustrates according to a seventh embodiment of the invention, and the 4th in the control device 4 shown in Figure 10 charged to the structural representation of device 44;
Figure 14 illustrates according to the eighth embodiment of the present invention, the structural representation of the sub controlling unit that in the membership management system member's consumer behavior is managed; And
Figure 15 illustrates according to the ninth embodiment of the present invention, the structural representation of the sub controlling unit that in the membership management system member's consumer behavior is managed.
Embodiment
Fig. 1 illustrates according to the first embodiment of the present invention, the process flow diagram of the control method that in the membership management system member's consumer behavior is managed.In the present embodiment, particularly, execution in step S210 at first receives member's indication information, wherein, can determine described member's information uniquely according to described member's indication information, for example can determine the account of corresponding member in the membership management system.Preferably, described member's indication information comprises member card numbering and member card corresponding hardware identification information, those skilled in the art understand, described member card numbering and member card corresponding hardware identification information are unique in described membership management system, and it is one to one as user identity identification number with described member.Preferably, described member card can comprise integrated circuit card (IC-card), mobile phone card, magnetic stripe card, the card that comprises bar code and the two-dimension code that adapts with described membership management system.
More specifically, preferably, place the receiving trap in described first member unit to receive described member's indication information by one, and preferably described receiving trap can comprise POS, bluetooth receiving trap, radio-frequency (RF) Receiving Device or other devices.It will be appreciated by those skilled in the art that described receiving trap is corresponding with described member card, or rather, described receiving trap can carry out read operation and/or write operation to described member card.For example, if described member card is an IC-card, then correspondingly described receiving trap can comprise radio-frequency (RF) Receiving Device (for example Contactless IC Card Reader), thereby described receiving trap can read the sequence number in the IC-card, preferably, above-mentioned sequence number can be the sequence number that solidifies in IC-card, can be the sequence number that writes IC-card according to actual needs also, does not repeat them here.Again for example, if described member card is SIM card (Subscriber Identity Module, Subscriber Identity Module), then correspondingly described receiving trap can comprise desk-top computer, thereby the international mobile subscriber identity (IMSI of described receiving trap in can reading SIM card, International Mobile Subscriber Identification Number), wherein, above-mentioned desk-top computer can read above-mentioned international mobile subscriber identity in several ways, preferably, above-mentioned desk-top computer can be connected with the mobile phone with bluetooth/infrared function that SIM card is installed by the bluetooth/infrared adapter that adopts USB interface, and then obtains above-mentioned international mobile subscriber identity; Also can be connected with the mobile phone that SIM card is installed, and then obtain above-mentioned international mobile subscriber identity by USB or COM data line; Also can be connected with SIM card and then obtain above-mentioned international mobile subscriber identity by the SIM card card reader.Again for example, described member card is a magnetic stripe card, and then correspondingly described receiving trap can comprise the magnetic stripe card read write line, and then obtains the card number in the magnetic stripe card.Again for example, described member card is to comprise the card of bar code or the card of two-dimension code, then described receiving trap can comprise corresponding bar code reader or two-dimension code code reader, and then obtain the numbering of member card, wherein above-mentioned bar code reader (perhaps two-dimension code code reader) can comprise bar code scanner (perhaps two-dimension code reading device) and corresponding process software, those skilled in the art can be in conjunction with the above-mentioned bar code reader of existing techniques in realizing, Lynx Datalogic D432E two-dimensional bar code reader for example, Symbol LS 3478 wireless bar code scanners for example will not be given unnecessary details again.
In a preference, described receiving trap can be keyboard or touch input device, particularly, described membership management system receives the described member's indication information by described keyboard or touch input device input, for example, described member can block the member keyboard or the touch input device input username and password of member's card number (perhaps member remembered member's card number) of demonstration (printing) by described receiving trap, thereby receiving traps such as described keyboard or touch input device can receive the information that is transfused to and further it be transmitted other treating apparatus.And in another preference, described receiving trap comprises a magnetic stripe card read write line and a keyboard simultaneously, at this moment, reads the card number of member card on the one hand by described magnetic stripe card read write line, obtains and the corresponding password of above-mentioned card number by described keyboard simultaneously.Those skilled in the art can change according to actual needs and more embodiment, do not repeat them here.Simultaneously, adopt which kind of equipment no matter it will be appreciated by those skilled in the art that described receiving trap, (son) system that it preferably sends to the information that receives described first member unit's correspondence perhaps directly sends to described membership management system, does not repeat them here.
Next enter step S211, judge whether the member of described member's indication information correspondence belongs to first member unit.Particularly, in the present embodiment, the information of member unit can judge according to the information of member unit under described whether the member of described member's indication information correspondence belongs to described first member unit under described member's indication information can comprise.Those skilled in the art understand, preferably, described member's indication information is received by described first member unit (corresponding subsystem), and if the member of described member's indication information correspondence belongs to described first member unit, then this moment, described first member unit only utilized this member's information, and this member's information do not propagated (promptly this membership information not by share); If the member of described member's indication information correspondence does not belong to described first member unit, then this member's information is propagated (be the information that the affiliated member unit of described member has been shared by described first member unit, comprise this membership information of being collected (foundation) by member unit under this at least) and is utilized at this moment.Therefore, in the present embodiment, can judge by described step S210 whether the member's of described member's indication information correspondence information is shared, and then handle at different situation continueds by step thereafter.Further, if the judged result of described step S211 is sure, the member of promptly described member's indication information correspondence belongs to first member unit, then enters step S212 and continues to carry out; If the judged result of described step S211 negates that the member of promptly described member's indication information correspondence does not belong to first member unit, then enters step S213 and continues to carry out.Those skilled in the art can realize this step with reference to second embodiment shown in Figure 2 at least, do not repeat them here.
In the present embodiment, negate, illustrate that then the member of described member's indication information correspondence does not belong to described first member unit, then enter described step S213, promptly charge to first amount of money to second member unit as if the judged result of described step S211.It will be appreciated by those skilled in the art that in the present embodiment described member belongs to described second member unit.When described member consumes in described first member unit, if the member of described member's indication information correspondence does not belong to described first member unit, the membership information of described second member unit has been shared by described member management platform by then described first member unit, therefore be used for charging to the corresponding amount of money by described step S213 in the present embodiment, i.e. first amount of money to the account relevant with this consumption.Preferably, in the present embodiment, described first amount of money is a definite amount of money, i.e. fixing quantity of money, and for example Renminbi is 10 yuan.And in a preference, described first amount of money is that described this consumption amount of money multiply by first ratio.Preferably, described first ratio can be identical during at all member units, and for example, described first ratio all is 5% during at all member units.Preferably, described first ratio also can be inequality during at the member unit of different stage, for example, described first ratio is 5% during at the member unit of a rank (for example A level), and described first ratio is 10% during at the member unit of another rank (for example B level), described first ratio is 15% during at the member unit of another rank (for example C level), particularly, the rank indication information that can comprise described second member unit in described member's indication information, wherein, described rank indication information is used to indicate the rank of described second member unit, described membership management system obtains described rank indication information from the described member's indication information that receives, and determines described first ratio according to described rank indication information.Preferably, described first amount of money can comprise the integration and the currency of some simultaneously, and suboptimum ground also can be the integration of some or be the currency of some.
Particularly, the accounts information of described member unit correspondence is stored in the database, described membership management system obtains the information of member unit under the described member from the described member's indication information that receives, next arrive and the corresponding account of described second member unit according to this information searching, according to described first amount of money amount of money in the above-mentioned account is upgraded then, for example realize such process by the database update statement of routine.Those skilled in the art can realize this step with reference to the 3rd embodiment shown in Figure 3 at least, do not repeat them here.
Correspondingly, in the present embodiment, by described step S212, described membership management system charges to the 4th amount of money to described first member unit.Similarly, at first determine in described membership management system and the corresponding account of described first member unit according to the indication information of described receiving trap, described the 4th amount of money is charged to described first member unit corresponding account then, those skilled in the art can realize this step with reference to described step S213 at least.And in a variation example of present embodiment, described step S212 is omitted, the member who even carries out consumer behavior belongs to first member unit, then no longer to this first member unit benefit of division, reason is that it benefits by member's consumer behavior, can be understood that also membership information is not shared, not repeat them here.
With reference to above-mentioned steps S211, it will be appreciated by those skilled in the art that whether can understand the member with reference to mechanism shown in Figure 11 belongs to first member unit, does not repeat them here.
Fig. 2 illustrates according to a second embodiment of the present invention, the process flow diagram of the control method that in the membership management system member's consumer behavior is managed.It will be appreciated by those skilled in the art that a specific embodiment that present embodiment can be interpreted as step S211 described in first embodiment shown in Figure 1, particularly, in the present embodiment, described step S211 comprises step S220 to S224.In the present embodiment, execution in step S220 at first determines the information of the member unit under the described member according to described member's indication information.Particularly, described member's indication information can comprise the information of the member unit under the described member, preferably, in the present embodiment, described member's indication information obtains by a member card, and the information stores of the member unit under the described member is in described member card, for example, can divide the member unit's identity recognition number that is used in the described member unit of sign identity to whole described member units, in described member card production or registration process, described member unit identity recognition number is write described member card, those skilled in the art understand, can be according to the described member unit of certain regular allocation identity recognition number, for example serial number can be distributed as described member unit identity recognition number, for example can distribute as described member unit identity recognition number again in conjunction with area number and serial number, this does not influence flesh and blood of the present invention, does not repeat them here.Those skilled in the art understand, above-mentioned situation is applicable to that preferably described member card is the situation of IC-card, under these circumstances, in described member card (IC-card), can store membership number (member's indication information) and this member's consumption record, even can also store member's class information and other necessary information.Further, can encrypt at the information in the described member card (IC-card), correspondingly, thereby described member unit or membership management system are deciphered the concrete information that obtains according to the decipherment algorithm of correspondence after reading these information.
Change in the example one, described member card adopts magnetic stripe card, and by reading the unique number that described magnetic stripe card obtains this magnetic stripe card, further, corresponding relation in database between the information of the numbering of the information of the numbering of storage magnetic stripe card, member unit and magnetic stripe card and member unit, like this, can find the information of the member unit corresponding with it by the numbering of this magnetic stripe card.And change in the example at another, the member does not use member card, but discern its identity by the input identity identification information, for example, the requirement member inputs member's name and password is discerned its membership, for example discern its membership again, in database, set up the relation table of above-mentioned membership and affiliated member unit further, the information of member unit under can determining by this relation table by fingerprint identification device.
Next execution in step S221 obtains the information of described first member unit according to the indication information of described receiving trap.Particularly, described receiving trap sends the indication information of described receiving trap to described membership management system, and determines the information of described first member unit by the feedback information that receives described membership management system.Preferably, in described membership management system's internal database, write down the corresponding relation of all receiving traps and member unit, for example receiving trap R1001 is positioned over member unit M301 place, receiving trap R1003 is positioned over member unit M302 place, and can determine the indication information (M301) of described first member unit according to these corresponding relations according to the indication information (for example R1001) of described receiving trap, correspondingly, described membership management system inquires about and determines the full detail of the member unit of described receiving trap correspondence according to the indication information of described first member unit, and all information that need are returned to described first member unit as feedback information.And change in the example at one, preferably, the indication information of described receiving trap comprises the information of described first member unit, wherein, the information of described first member unit can comprise member unit's identity recognition number of described first member unit, member unit's identity recognition number of for example described first member unit can comprise the IP address of described first member unit (described receiving trap), for example described again receiving trap can be sent among the described membership management system account number with the corresponding account of described first member unit to described membership management system, again for example, can require described first member unit when the described receiving trap of use, to come identity verification (adding digital signature when for example, requiring described first member unit) in the information of transmission by logining described membership management system.It will be appreciated by those skilled in the art that the process of determining described first member unit can realize with reference to above-mentioned steps S220, does not repeat them here.Ability technician can change in conjunction with prior art and more embodiment, does not repeat them here.
It will be appreciated by those skilled in the art that described member unit identity recognition number can be unique member unit's code, for example can be the numbering that described membership management system distributes, and also can be described, also can be the abbreviation of the title of this member unit; Can also be the numbering of described receiving trap, wherein, this numbering be unique and corresponding with described first member unit, and this does not influence flesh and blood of the present invention, does not repeat them here.
Enter step S222 then, judge whether the member unit under the described member is consistent with described first member unit.Therefore particularly, described member belongs to described second member unit (affiliated member unit), can judge described member and whether belongs to described first member unit by judging that described second member unit and described first member unit be whether consistent; More specifically, the member unit's identity recognition number that compares two member units, if member unit's identity recognition number of described second member unit is consistent with member unit's identity recognition number of described first member unit, judge that then described second member unit is consistent with described first member unit; If member unit's identity recognition number of member unit's identity recognition number of described second member unit and described first member unit is inconsistent, judge that then described second member unit and described first member unit are inconsistent.Further, if the judged result of step S222 is sure, the member unit under the promptly described member is consistent with described first member unit, then enters step S223; If the judged result of step S222 negates that member unit and described first member unit under the promptly described member are inconsistent, then enter step S224.For example, when described member unit identity recognition number be described membership management system distribute numbering the time, can be with the identity recognition number of two member units as two character strings, relatively whether these two character strings equate then; Again for example, when described member unit identity recognition number is member Name's abbreviation, can convert the identity recognition number of described first member unit and described second member unit to ASCII character, one by one the ASCII character of the character on both relevant positions is subtracted each other then, if the result all is 0, judge that then the member unit under the described member is consistent with described first member unit; Otherwise, judge that member unit and described first member unit under the described member is inconsistent.
Wherein, by execution in step S223, determine that the member of described member's indication information correspondence belongs to described first member unit; By execution in step S224, determine that the member of described member's indication information correspondence does not belong to described first member unit.Particularly, a zone bit can be set in the data message that is transmitted, if the judged result of described step S222 is sure, then by described step S223 to this zone bit set; If the judged result of described step S222 negates, then by described step S224 to this zone bit reset.Further, determine that by described step S223 the member of described member's indication information correspondence belongs to described first member unit after, enter described step S212 and continue to carry out; After determining that by described step S224 the member of described member's indication information correspondence does not belong to described first member unit, enter described step S213 and continue to carry out.
Fig. 3 illustrates a third embodiment in accordance with the invention, the process flow diagram of the control method that in the membership management system member's consumer behavior is managed.It will be appreciated by those skilled in the art that present embodiment can be understood as the specific embodiment of step S213 described in first embodiment shown in Figure 1, particularly, in the present embodiment, described step S213 comprises step S230 to S232.In the present embodiment, at first execution in step S230 obtains this consumption amount of money of described member.Particularly, can consume amount of money to described this of described receiving trap input by described keyboard or mouse, and then described membership management system can obtain this consumption amount of money of described member.More specifically, can by described receiving trap by network real-time or in non real-time to the membership management system send described member this consumption amount of money; Also can be stored in the memory storage that described receiving trap comprises by this consumption amount of money that will import, the records that will be stored in whole these consumption amount of money in this memory storage then behind some cycles are copied to described membership management system.Those skilled in the art understand, in the present embodiment, determine this consumption amount of money of member by described first member unit, for example described first member unit can determine member's welfares such as preferential discount of described member voluntarily, therefore each member unit of described membership management system is still independently in the management to the described member's that consumes welfare, and can share the membership information of other described member unit by described membership management system, and can carry out the distribution of interests that behavior produces of sharing, so the present invention's difference and the member management that has forms such as chain operation now by described membership management system because of membership information.
Next enter step S231 and continue to carry out, this consumption amount of money of described member be multiply by first ratio as described first amount of money.Particularly, can set described first ratio according to actual needs, for example can set described first ratio is 5%, be described first amount of money equal this consumption the amount of money 5%, those skilled in the art can and set described first ratio according to actual needs with reference to described step S213 at least, this does not influence flesh and blood of the present invention, does not repeat them here.
Last execution in step S232 charges to described first amount of money to described second member unit.Particularly, described member management platform with described first amount of money be logged into described second member unit corresponding account in, preferably described first amount of money comprises currency and integration.More specifically, described management system is obtained the information of described second member unit from the indication information of the described receiving trap that receives, determine the account of this second member unit correspondence in described membership management system then according to the information of described second member unit, in the account, charge to described first amount of money then.
In a present embodiment and an above-mentioned preference embodiment illustrated in fig. 1, comprise that also step " charges to second amount of money to a centring system ".Particularly, described management system is obtained the information of described centring system, determines the account of described centring system correspondence in described membership management system then according to the information of described centring system, charges to described second amount of money then in the account.Preferably, described second amount of money comprises currency and integration.Those skilled in the art understand, the account corresponding with described centring system can be the account of described membership management system service provider, also can be the account of third party in described membership management system, for example described third party can be that the commission merchant waits the account in described membership management system, does not repeat them here.Preferably, can preestablish the value of described second amount of money, also can determine the value of described second amount of money according to described this consumption amount of money, for example described second amount of money and described this consumption amount of money multiply by one and are in equal proportions.Preferably, the described second consumption amount of money equates with described first amount of money.In present embodiment and above-mentioned another preference embodiment illustrated in fig. 1, comprise that also step " charges to the 3rd amount of money to described member ", particularly, can charge to the 3rd amount of money to described member in several ways.Preferably, after described receiving trap receives this consumption amount of money of input, processor in the described receiving trap is determined described the 3rd amount of money according to described this consumption amount of money, for example can make described the 3rd amount of money equate with described this consumption amount of money, for example can make described the 3rd amount of money and described this consumption amount of money multiply by certain proportion and equate again, described then receiving trap is charged to described member card with the corresponding read-write equipment of described member card with described the 3rd amount of money by what control that it comprises.Preferably, described membership management system comprises the account corresponding with described member, described membership management system determines described the 3rd amount of money according to described this consumption amount of money, and described then membership management system charges to the account corresponding with described member with described the 3rd amount of money.Those skilled in the art can realize member unit described in the described membership management system and described member's account in conjunction with embodiment shown in Figure 10, will not give unnecessary details.
Those skilled in the art understand, preferably, with the account of described member unit correspondence as an object in the database, with the attribute of the amount of money in the account as above-mentioned object, wherein, the title of this object can be the identify label number of described member unit, further, described membership management system number finds the account corresponding with described member unit according to described identify label, then according to the amount of money that will charge to making amendment with the corresponding attribute of the amount of money in the account.For example, suppose an account with the corresponding attribute of the amount of money be 100 integrations, if the amount of money that will charge to is 5 integrations, then described membership management system with the account with the corresponding attribute modification of the amount of money be 105 integrations.It will be appreciated by those skilled in the art that the steps such as " charging to first amount of money " that the process of such modification (increase or the reduce) integration or the amount of money and above-mentioned Fig. 1 are set forth in embodiment illustrated in fig. 3 can realize by the database update statement, does not repeat them here.
Fig. 4 illustrates a fourth embodiment in accordance with the invention, the process flow diagram of the auxiliary control method that in the membership management system member's consumer behavior is managed.It will be appreciated by those skilled in the art that a specific embodiment present embodiment can being regarded as the described step S230 shown in Fig. 3.Particularly, in the present embodiment, at first execution in step S240 judges whether described member uses stored value card to pay.Preferably, described member buys (supplementing with money) stored value card to described member unit in advance before consumption, wherein, record in the described stored value card in the backstage account of currency or integration or this stored value card correspondence and record currency or integration, currency or integration that the user writes down in can be with described stored value card when consumption come the payment consumption amount of money.Preferably, the face amount of described stored value card can be supplemented with money greater than the actual of described member, for example, described member pays 90 yuan, and can to buy (supplementing with money) be 100 yuan described stored value card to face amount, like this, can realize whether using described stored value card that described member is segmented according to described member, be about to described member and be subdivided into member who uses stored value card and the member who does not use stored value card, give preferential on the price for the member who uses stored value card, for example, the price for member of supposing a hotel guest room is 100 yuan, if described member does not use described stored value card, then it needs 100 yuan of actual deliveries; If described member uses described stored value card, then its can to use face amount be that 100 yuan stored value card is paid, because described member has only paid 90 yuan when buying the stored value card of above-mentioned 100 yuan of face amounts, therefore use preferential that the member of stored value card can be than 10 yuan of the user who does not the use stored value card enjoyments of Duo, and for described first member unit, the real consumption amount of money of this member at its place is 90 yuan; In other words, the interests that described relevant member unit and membership management system can distribute are 90 yuan, rather than on the book 100 yuan.
Preferably, the identification information of member unit under described stored value card stores, for example, described member buys described stored value card to a hotel, then the affiliated member unit of stored value card is above-mentioned hotel, again for example, described member supplements 100 yuan by a hotel with money to described stored value card, by a restaurant described stored value card is supplemented with money 200 yuan, then above-mentioned 100 yuan affiliated member unit is above-mentioned hotel, and above-mentioned 200 yuan affiliated member unit is above-mentioned restaurant, and these charging informations will use the member and be embodied in the stored value card process of consumption, those skilled in the art can realize the identification information of above-mentioned affiliated member unit with reference to described step S220 at least, do not repeat them here.
Preferably, described stored value card is a smart card, then can be password and the access control of described stored value card setting at the stored value card application, correspondingly, described receiving trap comprises the smart card read-write device corresponding with described stored value card, if described receiving trap receives the signal of described storage card emission and is complementary with described stored value card, promptly described receiving trap can be read and write using corresponding sector with stored value card in the described stored value card, judges that then described member uses stored value card to pay; Otherwise, judge that described member does not use storage card to pay.
Preferably, can import the relevant information of described stored value card by described keyboard and mouse, preferably, above-mentioned relevant information can comprise the member's of affiliated unit the identification information and the real consumption amount of money, through described receiving trap above-mentioned relevant information is sent to described membership management system then, if described membership management system receives above-mentioned relevant information and judges that then described member uses described stored value card, otherwise, judge that described member does not use described stored value card.
Further, if the judged result of described step S240 is sure, promptly described member uses stored value card to pay, and then next enters step S241 and continues to carry out; If the judged result of described step S240 negates, promptly described member does not use stored value card to pay, and then no longer carries out other step shown in Figure 4 but directly obtains the member and consume the amount of money (for example consumption amount of money by paying in cash).In described step S241, obtain this real consumption amount of money of described member as described this consumption amount of money.Preferably, can import described this real consumption amount of money to described receiving trap by described keyboard and mouse, described then receiving trap sends to described membership management system with described this real consumption amount of money.
With above-mentioned Fig. 1～Fig. 3 and Fig. 4 contrast, those skilled in the art understand, for membership management system provided by the invention, the processing thinking of collecting the charges according to member's consumer behavior is consistent, no matter and this member pays by stored value card or pays in cash.But consumer behavior at stored value card, there is certain difference (for example 10% difference) in the expense (this consume the amount of money) that embodies on the actual expense of collecting of member unit (this real consumption amount of money) and the book, and this is the preferential decision set during by the sale stored value card.Also cause the consumption amount of money and first amount of money～the 4th amount of money of the actual generation of Fig. 1～shown in Figure 3 there are differences thus.In other words, at same member unit, when its role in a treatment scheme is identical, when using the stored value card clearing, the member can cause the actual value difference that is obtained in the account of this member unit in described membership management system, do not repeat them here.
Fig. 5 illustrates according to a fifth embodiment of the invention, the process flow diagram of the auxiliary control method that in the membership management system member's consumer behavior is managed.Particularly, in the present embodiment, at first execution in step S250 receives the instruction that a member unit has settled accounts described member unit corresponding account.More specifically, preferably, the instruction that a described member unit has settled accounts described member unit corresponding account comprises the identify label number of described member unit and the amount of money of being settled accounts, particularly, described membership management system can comprise keyboard, can import the identify label number of described member unit and the amount of money of being settled accounts by this keyboard.For example, the member unit instruction of having settled accounts described member unit corresponding account can be represented by being similar to shown form of following form and content record:
Figure B2009100482060D0000151
Wherein, in the last table " instruction 11 ", " instruction 12 " and " instruction 13 " be expert at and represent the instruction that three described member units have settled accounts described member unit corresponding account respectively, wherein, the instruction that " instruction 11 " is expert at represents that " identify label number " is that the described member unit of " 1001 " has settled accounts " 100 yuan of currency ", the instruction that " instruction 12 " is expert at represents that " identify label number " be that the described member unit of " 1002 " has settled accounts " 200 fens integrations ", and the instruction that " instructing 13 " is expert at represents that " identify label number " is that the described member unit of " 1003 " has settled accounts " 150 yuan of currency and 100 fens integrations ".
Last execution in step S251 reduces the described amount of money of being settled accounts in described account.Preferably, the instruction that the member unit that described membership management system receives according to step S250 has settled accounts described member unit corresponding account is obtained the identify label number of described member unit and by settlement amounts, number in database, search the account corresponding according to this identify label then, and in described account, reduce the described amount of money of being settled accounts according to the described amount of money of being settled accounts with it.For example, suppose to have in the account 200 integrations of the amount of money,, then in the account, reduce 80 integrations, reduce the back and also leave 120 integrations in the account if the amount of money of clearing is 80 integrations.
Fig. 6 illustrates according to a sixth embodiment of the invention, the process flow diagram of the auxiliary control method that in the membership management system member's consumer behavior is managed.Particularly, in the present embodiment, at first execution in step S260 receives a member settles accounts this member's corresponding account by a member unit instruction.Particularly, preferably, a described member comprises described member's the member's indication information and the amount of money of being settled accounts by the instruction that a member unit settles accounts this member's corresponding account, preferably, can be by described keyboard to the described amount of money of being settled accounts of described receiving trap input, described then receiving trap sends to described membership management system with a described member by the instruction that a member unit settles accounts this member's corresponding account, correspondingly, described membership management system receives a described member settles accounts this member's corresponding account by a member unit instruction.Those skilled in the art can realize receiving described member's indication information with reference to described step S210, do not repeat them here.For example, a described member can represent by being similar to shown form of following form and content record by the instruction that a member unit settles accounts this member's corresponding account:
Figure B2009100482060D0000161
Wherein, in the last table " instruction 21 ", " instruction 22 " and " instruction 23 " be expert at and represent that respectively three described members settle accounts the instruction of this member's corresponding account by a member unit, wherein, the instruction that " instruction 21 " is expert at represents that " member's indication information " is that the described member of " 2001 " has settled accounts " 100 yuan of currency ", the instruction that " instruction 22 " is expert at represents that " member's indication information " be that the described member of " 2002 " has settled accounts " 200 fens integrations ", and the instruction that " instructing 23 " is expert at represents that " member's indication information " is that the described member of " 2003 " has settled accounts " 150 yuan of currency and 100 fens integrations ".
Next execution in step S261 reduces the described amount of money of being settled accounts in the account of described member's correspondence.Preferably, described membership management system obtains described member's the member's indication information and the amount of money of being settled accounts according to a member who receives by described step S260 by the instruction that a member unit settles accounts this member's corresponding account, in database, search the account corresponding according to described member's indication information then, and then in described account, reduce the described amount of money of being settled accounts according to the described amount of money of being settled accounts with it.For example, supposing has 200 yuan of the amount of money in the account, if the amount of money of clearing is 80 yuan, then reduces 80 yuan in the account, reduces the back and also leaves 120 yuan in the account.
Last execution in step S262 charges to the described amount of money of being settled accounts to described member unit.Those skilled in the art can realize this step with reference to described step S213 particularly, will not give unnecessary details.
With reference to above-mentioned Fig. 5, Fig. 6,, by after settling accounts under the line, can correspondingly the account of this member unit in member's management system be cleared a member unit and described membership management system by these two embodiment.Preferably, the amount of money or integration that member unit can settle accounts are actually the numeral that adds up, for example after a member and member unit's first clearing, settlement amounts will be increased to this member unit's first corresponding in the account among the membership management system, and when this member unit's first and membership management system settle accounts, settle accounts according to the numeral after adding up, thus can so that control method provided by the invention and auxiliary control method can carry out effectively.By above-mentioned control method and auxiliary control method, can when consuming, the member in the account of each member unit that the membership management system managed, charge on the one hand (for example increasing) amount of money (first amount of money for example, the interests that promptly are assigned to), simultaneously the membership management system can be correspondingly collects the interests that managerial cost and centring system are assigned to from member unit; When member unit or member settled accounts, described membership management system can correspondingly remove the amount of money corresponding in the account after member unit's payment is to valency on the other hand, and this will not give unnecessary details.
Fig. 7 illustrates according to a specific embodiment of the present invention, the subjective relationship synoptic diagram of the control method that in the membership management system member's consumer behavior is managed.As shown in Figure 7, it shows according to a specific embodiment of the present invention, the synoptic diagram in the control method provided by the invention between involved each main body.According to control method of the present invention, preferably involve four main bodys, be respectively: membership management system's (centring system) 4, user 81, first member unit 63 and second member unit 64.Wherein, the membership management system provides the application platform of control method of the present invention, makes control method of the present invention to be implemented; Described first member unit 63 and second member unit 64 all are described membership management system's 4 member units, and described membership management system directly provides service to these member units; The user is as the user (client) of second member unit 64, and its identity can be discerned by described membership management system 4, thereby can be discerned by described first member unit 63 or other member units (not shown among Fig. 7).It will be appreciated by those skilled in the art that in the present invention described first member unit 63 provides concrete service facility provides service for described user 81 member unit.When the user not when any tame described membership management system's member unit place consumes or asks for service, the identity of described all member units all is the same, whom promptly can't need to distinguish is first member unit, at this moment, membership management system, member unit and user's physical relationship does not repeat them here as shown in Figure 9.And in case a user consumes or enjoy service to some member units place, then this member unit promptly becomes first member unit 63, and the described membership management system's of service member unit promptly directly is provided.
Particularly, described user 81 is to described this consumption amount of money of described first member unit 63 payments, described then membership management system 4 judges whether described member belongs to described first member unit 63, if do not belong to, then described membership management system 4 determines described first amount of money, second amount of money and the 3rd amount of money according to described this consumption amount of money, and charge to described first amount of money to the account of second member unit, 64 correspondences, charge to described second amount of money to the account of described centring system 4 correspondences, charge to described the 3rd amount of money to the account of described user's 81 correspondences; If belong to, then described membership management system 4 determines described the 4th amount of money, and charges to described the 4th amount of money to the account of described first member unit 63 correspondences.It will be appreciated by those skilled in the art that when described user 81 belongs to described first member unit 63 described first member unit 63 is same member unit with described second member unit 64.According to aforementioned process flow diagram, those skilled in the art have been appreciated that according to described user will determine different control models with the relation of described first member unit, specific as follows shown in Figure 8.
Fig. 8 illustrates according to another embodiment of the present invention, the network topological diagram of the control system that in the membership management system member's consumer behavior is managed.Particularly, in this embodiment, described receiving trap 8 obtains described member's indication information from described member card 9, and described member's indication information and described receiving trap indication information sent to described membership management system 4, described membership management system 4 reads and writes described database 6 according to the described member's indication information and the described receiving trap that receive.
Preferably, described member card 9 integrated circuit card (IC-card) 92 that comprises mobile phone card 91 and adapt with described membership management system; Change in the example at one, described member card 9 can comprise magnetic stripe card, comprise the card and the two-dimension code of bar code.Preferably, described receiving trap 8 comprises POS81 and radio-frequency (RF) Receiving Device 82; Change in the example at one, described receiving trap 8 can comprise the bluetooth receiving trap or comprise the device etc. of GPRS receiver module, not repeat them here.
More specifically, described member card 9 is realized communicating by letter with the communication interface that is complementary that described receiving trap 8 can pass through to be comprised in many ways, for example, when described receiving trap 8 is radio-frequency (RF) Receiving Device, correspondingly, described member card 9 can be the integrated circuit card (for example smart card) that adapts with described membership management system, when described radio-frequency (RF) Receiving Device is worked, when the user holds this member card near described receiving trap 8, described receiving trap 8 can initiatively read the data in the described member card, thereby obtains the member's indication information that wherein comprises.Those skilled in the art can understand the course of work of such radio-frequency (RF) Receiving Device with reference to ISO/IEC 14443 standards, do not repeat them here.Again for example, described receiving trap 8 can be the bluetooth receiving trap, correspondingly, described member card 9 can be a mobile phone that comprises bluetooth module, and described mobile phone communicates by this bluetooth module and described bluetooth receiving trap (receiving trap 8), for example described mobile phone is opened the found function of bluetooth module wherein, thereby described receiving trap 8 sends a request to described bluetooth module, ask the described receiving trap 8 of described bluetooth module item to send a response message based on this, and comprise described member's indication information in this response message.Similarly, can understand with reference to Bluetooth specification 2.1 (2.1+EDR).Again for example, described receiving trap 8 can be POS, and correspondingly, described member card 9 can be a magnetic stripe card; Change in the example at another, described member card is the card that comprises a bar code, correspondingly, described receiving trap 8 is the equipment that can read bar code, for example bar code scanner or other similar devices, after described user provides the described card that comprises bar code, obtain described bar code by the mode of scanning bar code, thus with the information that comprises in described bar code itself or this bar code as described member's indication information; Change in the example at another, described member card is a two-dimension code, correspondingly, described receiving trap 8 is two dimension code reading device (for example can adopt the two-dimension code code reader of the SL-QC15 model of Shanghai SUMLUNG (Xialang) Information Technology Co., Ltd. (http://www.sumlung.com) production at least).Change in the example at another, described receiving trap 8 comprises keyboard or touch input device, and correspondingly, the user can not hold any member card, the user can directly import described member's indication information by described keyboard or touch input device, for example member's card number.Those skilled in the art understand, preferably, above-mentioned receiving trap 8 can comprise the multiple device/equipment that is used to read or receive described member card or member's indication information, for example can when comprising radio-frequency (RF) Receiving Device, also comprise keyboard, so that when the user holds the member card of IC-card form, read information of member card by radio-frequency (RF) Receiving Device, perhaps when the user holds member card, do not import member's indication information, do not repeat them here by keyboard.
Preferably, described member's indication information that described receiving trap 8 will obtain sends to described membership management system 4 in real-time mode, wherein, described receiving trap 8 can communicate with described membership management system 4 by the cable communicating technology communication technology of internet (for example based on) and wireless communication technology (for example based on cdma network or GPRS network); And change in the example at one, described member's indication information that described receiving trap 8 will obtain with non real-time mode send to described membership management system's 4 described receiving traps 8 and will block corresponding user's consumption recording storage in the memory storage of this locality with described family person, more can described consumption record be copied to described membership management system 4 by mobile memory medium during new data at needs, perhaps will be stored in local consumption record data and be uploaded to described membership management system 4 a unified time section.Those skilled in the art understand, under above-mentioned real-time mode, user's consumption situation can obtain in real time, but this moment, described membership management system 4 and described database 6 place load of server were bigger, and under above-mentioned mode in non real-time, though can not reflect user's consumption situation in real time, but because its communication does not rely on network, therefore under the situation of network outage, still can carry out Data Update, those skilled in the art can be according to actual needs realize communicating by letter of described receiving trap 8 and described membership management system 4 in mode in real time or in non real-time, do not repeat them here.Further, receive the consumption recording information that sends from described first member unit described membership management system 4 after, will correspondingly be handled, for example, do not repeat them here according to shown in the above-mentioned process flow diagram shown in Figure 3.
Fig. 9 illustrates according to another embodiment of the present invention, the subjective relationship synoptic diagram of the control method that in the membership management system member's consumer behavior is managed.Particularly, in this embodiment, described membership management system 4 can manage a plurality of described member units, a plurality of member and centring system (not shown in the topological diagram 2).Schematically, figure 9 illustrates minority member unit, for example described member unit comprises member unit 61, member unit 62 and member unit 63, and the member of described member unit 61 comprises member 611, member 612 and member 613.More specifically, described membership management system 4 is that the described member unit and the described member that are managed set up corresponding management object in described database 6, wherein, comprise amount of money attribute in the attribute of described management object, described amount of money attribute is used to write down the dollar amount that described management object has.Preferably, described database 6 comprises member unit's information bank, membership information storehouse, amount of money definition information bank and managing log information storehouse, wherein, described member unit information bank is used to write down the data message of described member unit and its corresponding described receiving trap, described membership information storehouse is used to write down the data message of described user and its corresponding member card, and described amount of money definition database is used to write down the currency and the history value of described first amount of money, described second amount of money, described the 3rd amount of money, described the 4th amount of money and described first ratio.Described managing log information storehouse is used to write down the read-write record of 4 pairs of described databases 6 of described membership management system, and wherein, described read-write record comprises the amendment record of the attribute of the establishment of described management object and described management object.It will be appreciated by those skilled in the art that described database 6 can be contained in described membership management system 4, described database 6 also can be third-party database, and this does not influence flesh and blood of the present invention.
It will be appreciated by those skilled in the art that user 81 can apply to become its member in any one tame member unit, the member unit that accepts its application will become this user's 81 direct supvr, for example described member unit 64.Preferably, described member unit 64 handles a member card to finish registered members's process for described user 81, and preferably, described member card is confirmed to be safeguarded by described member unit 64 by described membership management system's 4 registrations, in case so this member card is after described member handles through described member unit 64, described membership management system 4 just can confirm that when this member hold this member card consumption this member's direct supvr is described member unit 64.Suboptimum ground, described member card is registered in advance and without described membership management system 4, then before described member unit 64 handles described member card for described member, the described user's 81 of then described member unit's 64 usefulness personal information is registered to create neocaine to described membership management system 4, if described user's 81 personal information meets the registration requirement, then described membership management system 4 sends to described member unit 64 and is used to indicate the feedback information that succeeds in registration, and establishment and described user 81 corresponding user objects, after receiving described feedback information, described member unit 64 handles described member card for described user 81, like this, described user 81 just becomes the member of described second member unit, and it can be held described member card and consume in the member unit that described and former management system 4 is managed.Change in the example at another, described member unit 64 had handled a plurality of member cards for the user before the member unit that becomes described membership management system 4, at this moment, information with the pairing member of above-mentioned existing member card can be recorded among the described membership management system, and be registered as described membership management system's member; Those skilled in the art understand, each sector password and access control all are independently in the IC-card, therefore can with the part sector settings in the member card of IC-card form the membership management system block of information also, can utilize the above-mentioned member card of having provided like this, and not influence the application of other sector in the above-mentioned member card of having provided.
Further, suppose that described user 81 consumes to described first member unit 63, particularly, the described receiving trap that described first member unit 63 passes through to be comprised obtains the member's indication information that member card comprised with described user 81, described then first member unit 63 is with described member's indication information, the indication information of described receiving trap and the consumption amount of money send to described membership management system 4, described membership management system 4 judges according to the indication information of described member's indication information and described receiving trap whether described user 81 is the members that belong to described first member unit 63, suppose that described user 81 does not belong to the member of described first member unit 63, then described membership management system 4 preferably calculates described first amount of money according to the above-mentioned consumption amount of money, described second amount of money and described the 3rd amount of money, and described first amount of money is charged to described first member unit 63, described second amount of money is charged to described centring system (not shown among Fig. 9), described the 3rd amount of money is charged to and described user 81 corresponding members.
One in this embodiment changes in the example, described second member unit 64 and described first member unit 63 can be consistent, particularly, suppose that described second member unit 64 and described first member unit 63 can be consistent, then described membership management system 4 determines that described user 81 belongs to the member of described first member unit 63, and then preferably calculate described the 4th amount of money, and described the 4th amount of money is charged to described first member unit 63 according to the above-mentioned consumption amount of money.
Figure 10 illustrates according to a seventh embodiment of the invention, the structural representation of the control device that in the membership management system member's consumer behavior is managed.Particularly, in the present embodiment, described control device 4 comprises first receiving device 41, first judgment means 42, first charges to device 43 and the 4th charges to device 44, wherein, described first receiving device 41 is used to receive member's indication information, described first judgment means 42 is used to judge whether the member of described member's indication information correspondence belongs to first member unit, described first charges to device 43 is used for not charging to first amount of money to second member unit when described member does not belong to described first member unit, wherein, described member belongs to described second member unit, and the described the 4th charges to device 44 is used for charging to the 4th amount of money to described first member unit when described member belongs to described first member unit.More specifically, at first, described receiving trap 41 preferably places the receiving trap in described first member unit to receive described member's indication information by one, wherein, described receiving trap can comprise POS, bluetooth receiving trap and radio-frequency (RF) Receiving Device, and preferably, described first receiving device 41 comprises second receiving trap 411, wherein, described second receiving trap 411 is used to receive the described member's indication information by described keyboard or touch input device input; Preferably, described member's indication information comprises member card numbering and member card corresponding hardware identification information; Preferably, described member card can comprise integrated circuit card (IC-card), mobile phone card, magnetic stripe card, the card that comprises bar code and the two-dimension code that adapts with described membership management system.Next, described member's indication information that described first receiving device 41 will receive sends to described first judgment means 42, preferably, the information of member unit under described member's indication information can comprise, described first judgment means 42 can judge according to the information of member unit under described whether the member of described member's indication information correspondence belongs to described first member unit; If the judged result of described first judgment means 42 negates, then it triggers described first and charges to device 43 and do further processing; If the judged result of described first judgment means 42 is sure, then it triggers the described the 4th and charges to device 44 and do further processing.Described first charges to device 43 be triggered after, it just charges to first amount of money to described second member unit, preferably, described first amount of money is a definite amount of money, and in a preference, described first amount of money is that described this consumption amount of money multiply by first ratio, preferably, described first ratio can be identical during at all member units/and inequality.Preferably, described first charges to device 43 comprises that second charges to device 431 and the 3rd and charge to device 432, wherein, described second charges to device 431 is used for charging to second amount of money to a centring system, and the described the 3rd charges to device 432 is used for charging to the 3rd amount of money to described member.The described the 4th charges to device just charges to described the 4th amount of money to described first member unit after being triggered.
One at present embodiment changes in the example, and described second receiving trap 411 can be omitted; And in another variation example of present embodiment, described second charges to device 431 can be omitted; In another variation example of present embodiment, the described the 3rd charges to device 432 can be omitted; In another variation example of present embodiment, the described the 4th charges to device 44 can be omitted.
Figure 11 illustrates according to a seventh embodiment of the invention, the structural representation of first judgment means 42 in the control device 4 shown in Figure 10.Particularly, in the present embodiment, preferably, described first judgment means 42 comprises that first determines device 421, first deriving means 422, second judgment means 423 and second is determined device 424, wherein, described first determines that device 421 is used for determining according to described member's indication information the information of the member unit under the described member, described first deriving means 422 is used for obtaining according to the indication information of described receiving trap the information of described first member unit, described second judgment means 423 is used to judge whether described second member unit is consistent with described first member unit, described second determines that device 424 is used for determining that the member of described member's indication information correspondence belongs to described first member unit when described second member unit is consistent with described first member unit.
More specifically, described first determines that device 421 determines the information of the member unit under the described member then the member unit's information under the described member to be sent to described second judgment means 423 according to described member's indication information.First deriving means 422 obtains the information of described first member unit according to the indication information of described receiving trap, and the information with described first member unit sends to described second judgment means 423 then.Next, the member unit's information under the described member that described second judgment means 423 will receive and the information of described first member unit are made comparisons, thereby whether the member unit that judges under the described member is consistent with described first member unit, and judged result is sent to described second definite device 424.If described second determines that the judged result that device 424 receives negates, then it triggers described first and charges to device 43 and be for further processing; If described second determines that the judged result that device 424 receives is sure, then it triggers the described the 4th and charges to device 44 and be for further processing.
Figure 12 illustrates according to a seventh embodiment of the invention, and first in the control device 4 shown in Figure 10 charged to the structural representation of device 43.Particularly, in the present embodiment, preferably, described first charges to device 43 comprises that second deriving means 433, first arithmetic unit 434 and the 5th charge to device 435, wherein, described second deriving means 433 is used for when described member does not belong to described first member unit, obtain this consumption amount of money of described member, described first arithmetic unit 434 is used for this consumption amount of money of described member be multiply by first ratio as described first amount of money, and the described the 5th charges to device 435 is used for charging to described first amount of money to described second member unit.More specifically, described second deriving means 433 obtains this consumption amount of money of described member, and this consumption amount of money of described member is sent to described first arithmetic unit 434.Preferably, described second deriving means 433 comprises the 3rd judgment means 4331 and the 3rd deriving means 4332, wherein, described the 3rd judgment means 4331 is used to judge whether described member uses stored value card to pay, described the 3rd deriving means 4332 is used for when described member uses stored value card to pay, obtain this real consumption amount of money of described member as described this consumption amount of money, further, if the judged result of described the 3rd judgment means 4331 is sure, then it triggers described the 3rd deriving means 4332 and obtains this real consumption amount of money of described member as described this consumption amount of money, and described then the 3rd deriving means 4332 sends to described first arithmetic unit 434 with described this consumption amount of money and is for further processing; If the judged result of described the 3rd judgment means 4331 negates, then it will described this be consumed amount of money and sends to described first arithmetic unit 434 and be for further processing.This consumption amount of money of the described member that described first arithmetic unit 434 will receive multiply by first ratio as described first amount of money, and described first amount of money is sent to the described the 5th charges to device 435.The described the 5th charges to the information that device 435 obtains described second member unit, and determines described second member unit corresponding account in described membership management system according to the information of described second member unit, charges to described first amount of money then in the account.
Figure 13 illustrates according to a seventh embodiment of the invention, and the 4th in the control device 4 shown in Figure 10 charged to the structural representation of device 44.Particularly, in the present embodiment, preferably, the described the 4th charges to device 44 comprises that the 4th deriving means 441 and the 6th charges to device 442, wherein, described the 4th deriving means 441 is used for obtaining described first member unit in the corresponding account of described membership management system, and the described the 6th charges to device 442 is used for charging to described the 4th amount of money in described account.More specifically, those skilled in the art can charge to device 435 with reference to the described the 5th and realize that the described the 6th charges to device 442 with reference to described second deriving means 433, described the 4th deriving means 441 of realization at least, do not repeat them here.
Figure 14 illustrates according to the eighth embodiment of the present invention, the structural representation of the sub controlling unit that in the membership management system member's consumer behavior is managed.Particularly, in the present embodiment, described sub controlling unit 5 comprises that the 3rd receiving trap 51 and first reduces device 52, wherein, described the 3rd receiving trap 51 is used to receive the instruction that a member unit has settled accounts described member unit corresponding account, comprise the amount of money of being settled accounts in the wherein said instruction, described first reduces device 52 is used for reducing the described amount of money of being settled accounts in described account.More specifically, described the 3rd receiving trap 51 receives the instruction that a member unit has settled accounts described member unit corresponding account, and above-mentioned instruction is sent described first reduce device 52, wherein, comprise the amount of money of being settled accounts in the described instruction, for example, the member unit instruction of having settled accounts described member unit corresponding account can be represented by being similar to shown form of following form and content record:
Figure B2009100482060D0000261
Described then first reduces device 52 reduces the described amount of money of being settled accounts according to the above-mentioned instruction that receives in described account.
Figure 15 illustrates according to the ninth embodiment of the present invention, the structural representation of the sub controlling unit that in the membership management system member's consumer behavior is managed.Particularly, described sub controlling unit 5 ' comprise the 4th receiving trap 53, second is reduced device 54 and the 7th and is charged to device 55, wherein, described the 4th receiving trap 53 is used to receive a member settles accounts this member's corresponding account by a member unit instruction, wherein, comprise the amount of money of being settled accounts in the described instruction, described second reduces device 54 is used for reducing the described amount of money of being settled accounts in the account of described member's correspondence, the described the 7th charges to device 55 is used for charging to the described amount of money of being settled accounts to described member unit.More specifically, described the 4th receiving trap 53 receives a member settles accounts this member's corresponding account by a member unit instruction, and above-mentioned instruction is sent to described second reduce device 54, wherein, comprise the amount of money of being settled accounts in the described instruction, for example, a described member can represent by being similar to shown form of following form and content record by the instruction that a member unit settles accounts this member's corresponding account:
Figure B2009100482060D0000271
Described then second reduces device 54 reduces the described amount of money of being settled accounts according to the above-mentioned instruction that receives in the account of described member's correspondence, the last the described the 7th charges to device 55 charges to the described amount of money of being settled accounts to described member unit.
More than specific embodiments of the invention are described.It will be appreciated that the present invention is not limited to above-mentioned specific implementations, those skilled in the art can make various distortion or modification within the scope of the claims, and this does not influence flesh and blood of the present invention.

Claims (36)

1. one kind is used for the control method that the membership management system manages member's consumer behavior, wherein, described membership management system manages at least one account of a plurality of member units and described each member unit and is managed by described membership management system, it is characterized in that, comprises the steps:
A. receive member's indication information;
Whether the member who b. judges described member's indication information correspondence belongs to first member unit;
C. if described member does not belong to described first member unit, then charge to first amount of money to second member unit, wherein, described member belongs to described second member unit.
2. control method according to claim 1 is characterized in that described step c also comprises the steps:
-charge to second amount of money to a centring system.
3. control method according to claim 1 and 2 is characterized in that described step c also comprises the steps:
-charge to the 3rd amount of money to described member.
4. according to each described control method in the claim 1 to 3, it is characterized in that, also comprise the steps:
C '. if described member belongs to described first member unit, then charge to the 4th amount of money to described first member unit.
5. according to each described control method in the claim 1 to 4, it is characterized in that place the receiving trap in described first member unit to obtain described member's indication information by one, wherein, described step b comprises the steps:
B1. determine the information of the member unit under the described member according to described member's indication information;
B2. obtain the information of described first member unit according to the indication information of described receiving trap;
B3. judge whether described second member unit is consistent with described first member unit;
B4. if described second member unit is consistent with described first member unit, determine that then the member of described member's indication information correspondence belongs to described first member unit.
6. control method according to claim 5 is characterized in that, described receiving trap is communicated by letter with described membership management system, and described member's indication information that described receiving trap obtains can be sent to described membership management system.
7. according to claim 5 or 6 described control methods, it is characterized in that described member's indication information is contained in the member card, wherein, described receiving trap comprises any in the following equipment:
-POS；
-bluetooth receiving trap; Perhaps
-radio-frequency (RF) Receiving Device.
8. according to claim 5 or 6 described control methods, it is characterized in that described receiving trap comprises keyboard or touch input device, wherein, described step a comprises the steps:
-reception is by described member's indication information of described keyboard or touch input device input.
9. according to each described control method in the claim 1 to 8, it is characterized in that described step c comprises the steps:
C1. if described member does not belong to described first member unit, then obtain this consumption amount of money of described member;
C2. this consumption amount of money of described member be multiply by first ratio as described first amount of money;
C3. charge to described first amount of money to described second member unit.
10. control method according to claim 9 is characterized in that, the step of obtaining this consumption amount of money of described member among the described step c1 comprises the steps:
-judge whether described member uses stored value card to pay;
The described member of-Ruo uses stored value card to pay, and then obtains this real consumption amount of money of described member as described this consumption amount of money.
11. control method according to claim 10 is characterized in that, if described member uses stored value card to pay, described this consumption amount of money is deducted by then described first member unit from described stored value card.
12., it is characterized in that the step from the 4th amount of money to described first member unit that charge among the described step c ' comprises the steps: according to each described control method in the claim 1 to 11
-obtain described first member unit corresponding account in described membership management system;
-in described account, charge to described the 4th amount of money.
13. one kind is used for the control device that the membership management system manages member's consumer behavior, wherein, described membership management system manages at least one account of a plurality of member units and described each member unit and is managed by described membership management system, it is characterized in that, comprises as lower device:
First receiving device is used to receive member's indication information;
First judgment means is used to judge whether the member of described member's indication information correspondence belongs to first member unit; And
First charges to device, is used for charging to first amount of money to second member unit when described member does not belong to described first member unit, and wherein, described member belongs to described second member unit.
14. control device according to claim 13 is characterized in that, described first charges to device also comprises as lower device:
-the second charges to device, is used for charging to second amount of money to a centring system.
15., it is characterized in that described first charges to device also comprises as lower device according to claim 13 or 14 described control device:
-Di three charges to device, is used for charging to the 3rd amount of money to described member.
16. according to each described control method in the claim 13 to 15, it is characterized in that, also comprise as lower device:
The 4th charges to device, is used for charging to the 4th amount of money to described first member unit when described member belongs to described first member unit.
17., it is characterized in that place the receiving trap in described first member unit to receive described member's indication information by one, wherein, described first judgment means comprises as lower device according to each described control device in the claim 13 to 16:
First determines device, is used for determining according to described member's indication information the information of the member unit under the described member;
First deriving means is used for obtaining according to the indication information of described receiving trap the information of described first member unit;
Second judgment means is used to judge whether described second member unit is consistent with described first member unit; And
Second determines device, is used for determining that the member of described member's indication information correspondence belongs to described first member unit when described second member unit is consistent with described first member unit.
18. control device according to claim 17 is characterized in that, described receiving trap is communicated by letter with described membership management system, and described member's indication information that described receiving trap obtains can be sent to described membership management system.
19., it is characterized in that described member's indication information is contained in the member card according to claim 17 or 18 described control device, wherein, described receiving trap comprises any in the following equipment:
-POS；
-bluetooth receiving trap; Perhaps
-radio-frequency (RF) Receiving Device.
20. according to claim 17 or 18 described control device, it is characterized in that described receiving trap comprises keyboard or touch input device, wherein, described first receiving device comprises as lower device:
Second receiving trap is used to receive the described member's indication information by described keyboard or touch input device input.
21., it is characterized in that described first charges to device comprises as lower device according to each described control device in the claim 13 to 20:
Second deriving means is used for when described member does not belong to described first member unit, obtains this consumption amount of money of described member;
First arithmetic unit is used for this consumption amount of money of described member be multiply by first ratio as described first amount of money; And
The 5th charges to device, is used for charging to described first amount of money to described second member unit.
22. control device according to claim 21 is characterized in that, the device that obtains this consumption amount of money of described member in described second deriving means comprises as lower device:
The 3rd judgment means is used to judge whether described member uses stored value card to pay; And
The 3rd deriving means is used for when described member uses stored value card to pay, and obtains this real consumption amount of money of described member as described this consumption amount of money.
23. control device according to claim 22 is characterized in that, if described member uses stored value card to pay, described this consumption amount of money is deducted by then described first member unit from described stored value card.
24., it is characterized in that the described the 4th device of charging in the device from the 4th amount of money to described first member unit that charge to comprises as lower device according to each described control device in the claim 13 to 23:
The 4th deriving means is used for obtaining described first member unit in the corresponding account of described membership management system; And
The 6th charges to device, is used for charging in described account described the 4th amount of money.
25., it is characterized in that described first amount of money equates with second amount of money according to each described control method in the claim 2 to 12 and/or according to each described control device in the claim 14 to 24.
26., it is characterized in that described the 3rd amount of money equates with described the 4th amount of money according to each described control method in the claim 4 to 12 and/or according to each described control device in the claim 16 to 25.
27., it is characterized in that described member card comprises any in the following medium according to each described control method in the claim 7 to 12 and/or according to each described control device in the claim 19 to 26:
-the integrated circuit card that adapts with described membership management system;
-mobile phone card;
-magnetic stripe card;
-comprise the card of bar code; Perhaps
-two-dimension code.
28., it is characterized in that described this real consumption amount of money is that described this consumption amount of money multiply by second ratio according to each described control method in the claim 10 to 12 and/or according to each described control device in the claim 22 to 27.
29., it is characterized in that described member's indication information comprises each in the following information according to each described control method in the claim 1 to 12 and/or according to each described control device in the claim 13 to 28:
-member card numbering; Perhaps
-member card corresponding hardware identification information.
30. one kind is used for the auxiliary control method that the membership management system manages member's consumer behavior, wherein, described membership management system manages at least one account of a plurality of member units and described each member unit and is managed by described membership management system, it is characterized in that, comprise the steps:
I. receive the instruction that a member unit has settled accounts described member unit corresponding account, wherein, comprise the amount of money of being settled accounts in the described instruction;
Ii. in described account, reduce the described amount of money of being settled accounts.
31. auxiliary control method according to claim 30 is characterized in that, at least one account of described member is managed by described membership management system, wherein, also comprises the steps:
-receive the instruction that a member settles accounts this member's corresponding account by a member unit, wherein, comprise the amount of money of being settled accounts in the described instruction;
-in the account of described member's correspondence, reduce the described amount of money of being settled accounts;
-charge to the described amount of money of being settled accounts to described member unit.
32. one kind is used for the sub controlling unit that the membership management system manages member's consumer behavior, wherein, described membership management system manages at least one account of a plurality of member units and described each member unit and is managed by described membership management system, it is characterized in that, comprise as lower device:
The 3rd receiving trap is used to receive the instruction that a member unit has settled accounts described member unit corresponding account, wherein, comprises the amount of money of being settled accounts in the described instruction; And
First reduces device, is used for reducing in described account the described amount of money of being settled accounts.
33. sub controlling unit according to claim 32 is characterized in that, at least one account of described member is managed by described membership management system, wherein, also comprises as lower device:
The 4th receiving trap is used to receive the instruction that a member settles accounts this member's corresponding account by a member unit, wherein, comprises the amount of money of being settled accounts in the described instruction;
Second reduces device, is used for reducing in the account of described member's correspondence the described amount of money of being settled accounts; And
The 7th charges to device, is used for charging to the described amount of money of being settled accounts to described member unit.
34., it is characterized in that the described amount of money of being settled accounts is no more than the total charge in the described account according to claim 30 or 31 described auxiliary control methods and/or according to claim 32 or 33 described sub controlling units.
35., it is characterized in that the described amount of money comprises any in the following content according to each described method and/or device in the claim 1 to 34:
-currency; Perhaps
-integration.
36., it is characterized in that described member unit comprises any in the following main body according to each described method and/or device in the claim 1 to 35:
-hotel;
-restaurant;
-shopping center; Perhaps
-tourist attractions management unit.
CN200910048206A 2009-03-25 2009-03-25 Control device and control method for managing consuming behavior of members Pending CN101847236A (en)

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