CN101754044B - Set top box analysis meter and system and method for remote analysis of set top box - Google Patents
Set top box analysis meter and system and method for remote analysis of set top box Download PDFInfo
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- CN101754044B CN101754044B CN2008102182583A CN200810218258A CN101754044B CN 101754044 B CN101754044 B CN 101754044B CN 2008102182583 A CN2008102182583 A CN 2008102182583A CN 200810218258 A CN200810218258 A CN 200810218258A CN 101754044 B CN101754044 B CN 101754044B
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Abstract
Being applicable to the technical field of digital television (DTV), the invention provides a set top box analysis meter and a system and a method for remote analysis of the set top box; wherein the method comprises the following steps: the set top box analysis meter detects failure of the set top box; the set top box analysis meter transmits failure information to a user PC terminal; the user PC terminal receives the failure information transmitted by the set top box analysis meter and displays the failure information; a local PC terminal monitors screen information of the user PC terminal and analyzes causes of failure. In the invention, the set top box analysis meter provides set top box failure information to the user PC terminal, the local PC terminal checks and controls screen content of the PC terminal and analyzes causes of failure of the set top box according to failure information provided by the set top box analysis meter, so that remote analysis of failure of the set top box can be well carried out and delayed settlement of failure and waste of time and travelling expenses due to long travelling can be avoided.
Description
Technical field
The invention belongs to the digital television techniques field, relate in particular to system, the method for a kind of set-top box analyzer and remote analysis set-top box thereof.
Background technology
At present, the market of set-top box product along with the increase of its sales volume, the variation of environment for use, has produced some new problems after sale towards the whole world gradually., be a new challenge of present set-top box after services of product aspect how quickly and easily for the user far away from the strange land effectively analyzes, solves problem after sale.
When prior art broke down in client's set-top box, common way had two kinds, and a kind of designer of being communicates with client, allow the client describe and know the problem that occurs when set-top box is moved, the designer in a distant place reappears the problem that client occurs according to client's description, to its analysis, deals with problems; Another kind is that the designer comes to fault in-situ personally, analyzes on the spot, deals with problems for the problem that can not locate to reappear the designer.In the prior art, because client's technical merit itself is limited, the phenomenon of reflection fault that usually can not be correct causes the misunderstanding in the communication, and it is untimely to cause problem to solve, and causes that the client complains; If the designer is in the action and deals with problems, because far away, also can cause the delay of time, and lose time and pay a style expense.In a word, prior art can not well satisfy the remote analysis set-top box failure.
Summary of the invention
The object of the present invention is to provide system, the method for a kind of set-top box analyzer and remote analysis set-top box thereof, be intended to solve the problem that prior art can not well satisfy the remote analysis set-top box failure.
The present invention is achieved in that a kind of set-top box analyzer, and described set-top box analyzer comprises:
Test probe is used to obtain the voltage amplitude value of low voltage test point of set-top box and the high voltage test point of machines top box and whether has high pressure, and the data that transmission is tested is to microprocessor;
Microprocessor is used for the data that described test probe is tested are handled, and generates test result;
Communication interface is used to transmit described test result;
The set-top box analyzer also comprises optical coupling isolation circuit, and described test probe comprises:
Be connected with described microprocessor, be used to obtain the low voltage experiment probe of voltage amplitude value of the low voltage test point of set-top box;
Be connected with described microprocessor by described optical coupling isolation circuit, whether the high voltage test point that is used for the machines top box exists the Hi-pot test probe of high pressure.
Another object of the present invention is to provide a kind of system that utilizes aforesaid set-top box analyzer remote analysis set-top box, comprise set-top box, described system also comprises:
User PC terminal is used to receive test result and the demonstration that described set-top box analyzer sends;
Local PC terminal is used to monitor the screen message of described user PC terminal, the reason that analysis of failure produces.
Another object of the present invention is to provide a kind of method of utilizing aforesaid set-top box analyzer remote analysis set-top box, said method comprising the steps of:
The fault of described set-top box analyzer machines top box;
Described set-top box analyzer sends test result to user PC terminal;
Described user PC terminal receives test result and the demonstration that described set-top box analyzer sends;
The screen message of the described user PC of local PC terminal monitoring terminal, the reason that analysis of failure produces.
In the present invention, the set-top box analyzer provides the fault message of set-top box to user PC terminal, the screen content of user PC terminal is checked, controlled to local PC terminal, the fault message analytical engine top box that provides according to the set-top box analyzer produces the reason of fault, the fault that can well the remote analysis set-top box occurs.
Description of drawings
Fig. 1 is the structural representation of the set-top box analyzer that provides of the embodiment of the invention;
Fig. 2 is the structural representation of the system of the remote analysis set-top box that provides of the embodiment of the invention;
Fig. 3 is the realization flow figure of the method for utilizing set-top box analyzer remote analysis set-top box that provides of the embodiment of the invention.
Embodiment
In order to make purpose of the present invention, technical scheme and advantage clearer,, the present invention is further elaborated below in conjunction with drawings and Examples.Should be appreciated that specific embodiment described herein only in order to explanation the present invention, and be not used in qualification the present invention.
In embodiments of the present invention, the set-top box analyzer provides the fault message of set-top box to user PC terminal, the screen content of user PC terminal is checked, controlled to local PC terminal, the fault message analytical engine top box that provides according to the set-top box analyzer produces the reason of fault, the fault that can well the remote analysis set-top box occurs.
Fig. 1 shows the structure of the set-top box analyzer that the embodiment of the invention provides, and for convenience of explanation, only shows the relevant part of the embodiment of the invention.This set-top box analyzer comprises: communication interface 11, microprocessor 12, test probe 13, voltage conversion module 14, power supply 15 and optical coupling isolation circuit 16, wherein test probe 13 comprises low voltage experiment probe 131, Hi-pot test probe 132 and upgrading mouthful test probe 133.
Low voltage experiment probe 131 is probes corresponding with the low voltage test point of set-top box, be mainly used in synchronous DRAM (the Synchronous Dynamic Random Access Memory on test machine top box mainboard and the mainboard, SDRAM), the voltage amplitude of the aanalogvoltage of each output port of flash memory FLASH and mainboard, and it is sent to user PC terminal by communication interface 11.Hi-pot test probe 132 is probes corresponding with the high voltage test point of set-top box, whether the supply power voltage that is mainly used in the power panel of test machine top box and mainboard is normal, it is connected with microprocessor 12 by optical coupling isolation circuit 16, owing to relate to high pressure, directly be connected with microprocessor 12, may burn out microprocessor 12, therefore by optical coupling isolation circuit 16, whether only detect has high pressure to get final product, whether also can be used for testing other high-pressure sections has material to burn out, cause and open circuit, the problem that burns out such as fuse can test out.
Upgrading mouthful test probe 133 is the corresponding probes of upgrading mouth test point with set-top box, be connected with microprocessor 12, be used for remote design teacher and by simulation software set-top box carried out emulation, perhaps remote design's teacher programming program is given set-top box, and set-top box is upgraded.
As one embodiment of the present of invention, communication interface 11 is connected with microprocessor 12, under the control of microprocessor 12, pass through communication protocol, carry out data communication such as serial communication protocol RS232 and user PC terminal, the message transmission of information whether the voltage amplitude information that will obtain from the set-top box test point and test point exist high pressure or emulation, programming program is to user PC terminal.
Fig. 2 shows the structure of the system of the remote analysis set-top box that the embodiment of the invention provides, and for convenience of explanation, only shows the relevant part of the embodiment of the invention.The system of this remote analysis set-top box comprises: set-top box 21, set-top box analyzer 22, user PC terminal 23, local PC terminal 24.
The set-top box 21 that breaks down is placed set-top box analyzer 22, test probe above the set-top box analyzer 22 is by the louvre and set-top box 21 power panels of set-top box 21 bottoms simultaneously, the test point contact of mainboard, when starter motor top box analyzer 22 is tested, set-top box analyzer 22 is the information of voltage of each test point of machines top box 21 fault of coming each hardware component of analytical engine top box one by one, communication interface by set-top box analyzer 22 feeds back to user PC terminal 23 with its information of voltage, the information of voltage of user PC terminal 23 receiving set up box analyzers 22 feedbacks also shows, local PC terminal 24 is set up the internet with user PC terminal 23 and is connected, the software of a telnet is installed respectively in local PC terminal 24 and user PC terminal 23, local PC terminal 24 can long-rangely be checked, the screen content of control user PC terminal 23, by emulation, means such as programming program are searched the reason that set-top box 21 breaks down, thoroughly to deal with problems.Wherein pass through communication interface between user PC terminal 23 and the set-top box analyzer 22, connect such as serial ports; Be connected by the internet between user PC terminal 23 and the local PC terminal 24; Wherein the test point of set-top box 21 contacts with the test probe of set-top box analyzer 22, and realization set-top box 21 is communicated by letter with set-top box analyzer 22.
Fig. 3 shows the realization flow of the method for utilizing set-top box analyzer remote analysis set-top box that the embodiment of the invention provides, and details are as follows:
In step S301, the fault of set-top box analyzer machines top box.
As one embodiment of the present of invention, the set-top box that breaks down is put into the set-top box analyzer, test probe above the set-top box analyzer contacts with the voltage test points of set-top box power panel, mainboard by the louvre of set-top box bottom simultaneously, and the information of voltage that detects each voltage test points by the test probe above the set-top box analyzer comes analysis of failure.When starter motor top box analyzer is tested, at first whether the voltage of the power panel of machines top box is normal, detect the voltage of the voltage test points of power panel by the test probe above the set-top box analyzer, give user PC terminal by serial ports with the state feedback of the voltage of power panel again, if detecting, passes through by power panel, then enter the testing of mainboard, specific as follows:
1, detects the situation of main board power supply,, otherwise error message is fed back to user PC terminal if main board power supply normally then the detection that enters next step.
2, detect whether operate as normal of mainboard,, otherwise error message is fed back to user PC terminal if the mainboard operate as normal then enters next step.
3, whether detection SDRAM is normal, if the SDRAM operate as normal then enters next step, otherwise error message fed back to user PC terminal.
4, whether detection FLASH is normal, if the FLASH operate as normal then enters next step, otherwise error message fed back to user PC terminal.
Whether normal, if each output port operate as normal then enters next step, otherwise error message is fed back to user PC terminal if 5, detecting each output port.
6, whether the detection receiver module is normal, and whether main test signal locks, if semaphore lock then enters next step, otherwise error message is fed back to user PC terminal.
Whether have corresponding TS stream output, if there is not corresponding TS stream output, then error message is fed back to user PC terminal if 7, detecting receiver module.If the output of TS stream is still normal, but can't analyze reason, when some special code streams occurring, the deadlock phenomenon appears in machine, then the designer carries out emulation, programming program by the local PC terminal of network utilisation to set-top box, fundamentally search the reason that fault produces, thoroughly deal with problems.In an embodiment of the present invention, there is a corresponding upgrading mouthful test probe to contact on the set-top box analyzer with the upgrading mouth test point of set-top box, by the upgrading mouth test probe on the set-top box analyzer, the designer can remote operation local user PC terminal carry out emulation to set-top box by local PC terminal, by the upgrading mouth test probe programming program on the set-top box analyzer to set-top box.
In step S302, the set-top box analyzer sends test result to user PC terminal.
As one embodiment of the present of invention, the voltage of the voltage test points of set-top box analyzer machines top box, comprise the information of voltage of low voltage experiment point and the information whether Hi-pot test point exists high pressure, testing result information is sent to user PC terminal by communication interface, as one embodiment of the present of invention, adopt the RS232 serial communication protocol to send testing result in the present embodiment to user PC terminal.
In step S303, user PC terminal receives test result and the demonstration that described set-top box analyzer sends.
As one embodiment of the present of invention, user PC terminal is passed through the fault message of the set-top box of communication interface receiving set up box analyzer transmission, and shows that this information is on the display screen of user PC terminal.The fault message that adopts RS232 serial communication protocol receiving set up box analyzer to send in the present embodiment.
In step S304, the screen message of remote design's teacher PC terminal monitoring user PC terminal, the reason that designer's analysis of failure produces.
As one embodiment of the present of invention, user PC terminal connects upward internet, connect with remote design's teacher PC terminal, the software of a telnet is installed respectively in local PC terminal and user PC terminal, after local PC terminal and user PC terminal start the software of telnet respectively, the designer can check user PC terminal by network, can check hardware, such as power panel, the information of voltage of mainboard or remote operation user PC terminal, upgrading mouth test probe by the set-top box analyzer that contacts with the upgrading mouth test point of set-top box carries out emulation to set-top box, the programming program, fundamentally search the reason that fault produces, thoroughly deal with problems.
One of ordinary skill in the art will appreciate that, realize that all or part of step in the foregoing description method is to instruct relevant hardware to finish by program, described program can be in being stored in a computer read/write memory medium, described storage medium is as ROM/RAM, disk, CD etc.
In embodiments of the present invention, the detected failure messages of set top box of user PC terminal receiver top box analyzer also shows, the designer of far-end checks the screen message of user PC terminal by local PC terminal remote, the reason that the fault of long-range understanding, analytical engine top box produces, remote analysis set-top box failure well, it is untimely to avoid fault to solve, and far away, loses time, the problem of travelling expenses.
The above only is preferred embodiment of the present invention, not in order to restriction the present invention, all any modifications of being done within the spirit and principles in the present invention, is equal to and replaces and improvement etc., all should be included within protection scope of the present invention.
Claims (9)
1. a set-top box analyzer is characterized in that, described set-top box analyzer comprises:
Test probe is used to obtain the voltage amplitude value of low voltage test point of set-top box and the high voltage test point of machines top box and whether has high pressure, and the data that transmission is tested is to microprocessor;
Microprocessor is used for the data that described test probe is tested are handled, and generates test result;
Communication interface is used to transmit described test result;
The set-top box analyzer also comprises optical coupling isolation circuit, and described test probe comprises:
Be connected with described microprocessor, be used to obtain the low voltage experiment probe of voltage amplitude value of the low voltage test point of set-top box;
Be connected with described microprocessor by described optical coupling isolation circuit, whether the high voltage test point that is used for the machines top box exists the Hi-pot test probe of high pressure.
2. set-top box analyzer as claimed in claim 1 is characterized in that, described test probe also comprises:
Be connected with described microprocessor, be used for set-top box is carried out the upgrading mouth test probe of emulation, programming program.
3. set-top box analyzer as claimed in claim 1 is characterized in that, the test probe of described set-top box analyzer contacts with each test point of set-top box by the louvre of set-top box bottom.
4. the system of a utilization such as each described set-top box analyzer remote analysis set-top box of claim 1 to 3 comprises set-top box, it is characterized in that described system also comprises:
User PC terminal is used to receive test result and the demonstration that described set-top box analyzer sends;
Local PC terminal is used to monitor the screen message of described user PC terminal, the reason that analysis of failure produces.
5. the method for a utilization such as each described set-top box analyzer remote analysis set-top box of claim 1 to 3 is characterized in that described method comprises the steps:
The fault of described set-top box analyzer machines top box;
Described set-top box analyzer sends test result to user PC terminal;
Described user PC terminal receives test result and the demonstration that described set-top box analyzer sends;
The screen message of the described user PC of local PC terminal monitoring terminal, the reason that analysis of failure produces.
6. method as claimed in claim 5 is characterized in that, the step of the fault of described set-top box analyzer machines top box is specially:
Test probe above the set-top box analyzer contacts with the voltage test points of set-top box by the louvre of set-top box bottom, detects the information of voltage of each voltage test points.
7. method as claimed in claim 6 is characterized in that, the test probe above the described set-top box analyzer contacts with the voltage test points of set-top box by the louvre of set-top box bottom, and the step that detects the information of voltage of each voltage test points is specially:
The louvre of low voltage experiment probe above the set-top box analyzer by set-top box bottom and the low voltage test of set-top box power panel, mainboard
Point contacts, and detects the information of voltage of each low voltage test point;
Hi-pot test probe above the set-top box analyzer contacts with the high voltage test point of set-top box by the louvre of set-top box bottom, detects each high voltage test point and high pressure whether occurs.
8. method as claimed in claim 7, it is characterized in that, Hi-pot test probe above the described set-top box analyzer contacts with the high voltage test point of set-top box by the louvre of set-top box bottom, detects the step whether each high voltage test point high pressure occurs and is specially:
Detect high voltage test point by optical coupling isolation circuit and high pressure whether occurs.
9. method as claimed in claim 5 is characterized in that, the screen message of described local PC terminal monitoring user PC terminal, and the step of the reason that analysis of failure produces is specially:
Local PC terminal is checked the screen message of user PC terminal, obtains the information of voltage of each voltage test points of set-top box;
Local PC terminal is controlled user PC terminal, by the upgrading mouth test probe above the set-top box analyzer set-top box is carried out emulation, programming program.
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| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN2008102182583A CN101754044B (en) | 2008-12-08 | 2008-12-08 | Set top box analysis meter and system and method for remote analysis of set top box |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN2008102182583A CN101754044B (en) | 2008-12-08 | 2008-12-08 | Set top box analysis meter and system and method for remote analysis of set top box |
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| Publication Number | Publication Date |
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| CN101754044A CN101754044A (en) | 2010-06-23 |
| CN101754044B true CN101754044B (en) | 2011-08-31 |
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| CN2008102182583A Expired - Fee Related CN101754044B (en) | 2008-12-08 | 2008-12-08 | Set top box analysis meter and system and method for remote analysis of set top box |
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Families Citing this family (11)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN102065316B (en) * | 2010-10-18 | 2012-06-13 | 深圳市九洲电器有限公司 | Automatic set top box level test device and method |
| CN102137297B (en) * | 2010-11-30 | 2013-04-24 | 广东星海数字家庭产业技术研究院有限公司 | Data detection method based on digital set top box |
| CN102075811A (en) * | 2010-12-14 | 2011-05-25 | 中山大学 | System and method for self-checking of set-top box |
| CN102307121B (en) * | 2011-08-25 | 2017-11-10 | 中兴通讯股份有限公司 | Multimedia terminal self checking method and device |
| CN102752624B (en) * | 2012-06-08 | 2015-09-30 | 深圳创维－Rgb电子有限公司 | The method of television fault remote diagnosis, television set and system |
| CN103414602A (en) * | 2013-07-30 | 2013-11-27 | 硅谷数模半导体（北京）有限公司 | Testing device and testing system for testing Dongle device |
| CN107872705A (en) * | 2016-09-23 | 2018-04-03 | 中兴通讯股份有限公司 | A kind of methods, devices and systems of data acquisition |
| CN106453522A (en) * | 2016-09-26 | 2017-02-22 | 四川长虹网络科技有限责任公司 | Set top box intelligent fault detection system |
| CN108495122B (en) * | 2018-03-05 | 2020-09-01 | 烽火通信科技股份有限公司 | Visual placement guidance method and system for wireless set top box |
| CN112887783B (en) * | 2021-01-22 | 2023-04-28 | 广州视源电子科技股份有限公司 | Recording method, recording device, processor and electronic equipment of ATV code stream |
| CN117294836B (en) * | 2023-11-27 | 2024-02-09 | 天津泰达有线电视网络有限公司 | Set top box security authentication and fault analysis method and system |
Citations (2)
| Publication number | Priority date | Publication date | Assignee | Title |
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| CN1528090A (en) * | 2001-03-20 | 2004-09-08 | 汤姆森许可公司 | Method and system for remote diagnostics |
| CN101072328A (en) * | 2007-06-19 | 2007-11-14 | 中兴通讯股份有限公司 | Method and system for switching flow media server |
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2008
- 2008-12-08 CN CN2008102182583A patent/CN101754044B/en not_active Expired - Fee Related
Patent Citations (2)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN1528090A (en) * | 2001-03-20 | 2004-09-08 | 汤姆森许可公司 | Method and system for remote diagnostics |
| CN101072328A (en) * | 2007-06-19 | 2007-11-14 | 中兴通讯股份有限公司 | Method and system for switching flow media server |
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Owner name: SHENZHEN SKYWORTH DIGITAL TECHNOLOGY CO., LTD. Free format text: FORMER NAME: SKY-WORTH DIGITAL TECHNOLOGY CO., LTD.;SHENZHEN CITY |
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Address after: 518057 Guangdong city of Shenzhen province Nanshan District Gao Xin Road SKYWORTH building A14 Patentee after: Shenzhen Skyworth Digital Technology Co., Ltd. Address before: 518057 Guangdong city of Shenzhen province Nanshan District Gao Xin Road SKYWORTH building A14 Patentee before: Shenzhen Skyworth Digital Technology Co., Ltd. |
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