CN101605303B - Method and device for reminding rates in telecommunication value-added services - Google Patents

Method and device for reminding rates in telecommunication value-added services Download PDF

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Publication number
CN101605303B
CN101605303B CN 200910108243 CN200910108243A CN101605303B CN 101605303 B CN101605303 B CN 101605303B CN 200910108243 CN200910108243 CN 200910108243 CN 200910108243 A CN200910108243 A CN 200910108243A CN 101605303 B CN101605303 B CN 101605303B
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reminding
rates
user
service
value
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CN101605303A (en
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毕瑞英
杨晓东
华国栋
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Luoyuan product quality inspection institute
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ZTE Corp
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Abstract

The invention relates to the field of telecommunication, in particular to a method and a device for reminding rates in telecommunication value-added services. The method comprises the following steps: receiving an instruction that a user requests to develop the value-added services; analyzing the instruction that the user requests to develop the value-added services, and splicing short message rate reminding words of related services according to the types of the value-added services; and inquiring a mobile terminal rate reminding switch, and transmitting the short message rate reminding words to the user when the state of the mobile terminal rate reminding switch is on. By using the method and the device, the user can set the rate reminding switch in various modes, such as a terminal, a web site, customer service and the like, and receives various rate reminding information in ways such as short messages, multimedia messages, emails and the like. The method and the device are convenient, flexible and simple in realization way, are favorable for preventing consumption fraud of value-added service providers, improve the transparency of user consumption, and protect the rights and interests of consumers.

Description

Reminding rates method and apparatus in a kind of value-added telecom services
Technical field the present invention relates to field of telecommunications, relates in particular to the reminding rates method and apparatus in a kind of value-added telecom services.
Background technology is along with the development of the communication technology and the improve of mobile phone popularity rate, and the various services relevant with mobile phone also emerge in an endless stream.Operator and all kinds of value added service provider provide colourful value-added service, and the user can customize various value-added services by the Internet, operator business hall or transmission note etc.Yet, along with increasing of value added service provider quantity, the market competition in the mobile data services fields such as note is day by day fierce, and the control measures of operation enterprise are not perfect, some value added service providers are subjected to ordering about of immediate interest, have abandoned the principle of sincere operation and service, and the customized trap of note is set, disorderly raise the price, claim for charge at random, damaged user's rights and interests.
Only have the correlometer charging method in the value-added service in mobile data services field at present, customer consumption be there is no relevant reminding rates, customer consumption is opaque, can't prevent professional swindle.
Summary of the invention main purpose of the present invention is to provide the method and apparatus of the reminding rates in a kind of value-added telecom services, sends rate reminder announced user in good time, prevents disorderly price raising of value added service provider, makes customer consumption transparent.
Reminding rates method in a kind of value-added telecom services disclosed by the invention comprises:
(1) receives the instruction that value-added service is opened in user's request;
(2) resolve the instruction that value-added service is opened in described user's request, according to the type of value-added service, the reminding rates language of splicing related service;
(3) issuing described reminding rates speaks to the user.
Reminding rates method in the value-added telecom services disclosed by the invention also comprises following subordinate technical characterictic:
In described step (3) before, first enquiry mobile terminal reminding rates switch, just issues described reminding rates and speaks to the user when opening at described portable terminal reminding rates on off state.
The state of described portable terminal reminding rates switch is arranged by terminal, website or customer service channel by the user.
When the type of value-added service was demand (telecommunication) service, described portable terminal reminding rates switch was put the sowing time state for opening first in every day; Otherwise state is for closing.
In described step (2), the instruction that value-added service is opened in the described user's request of described parsing obtains: move termination number, type of service, service provider's code and service code.
In described step (3), issue described reminding rates with note, multimedia message, lettergram mode and speak to the user.
The invention also discloses the reminding rates device in a kind of value-added telecom services, comprising:
The user instruction identification module is used for receiving and resolve the instruction that value-added service is opened in user's request, obtains mobile terminal number, type of service, service provider's code and service code information, sends to user's reminding rates policy management module;
Described user's reminding rates policy management module, for the business information of the relevant information Query Database that obtains according to described user instruction identification module, splicing reminding rates language offers reminding rates and issues module;
Described reminding rates issues module, notifies the user with described reminding rates pragmatic note, multimedia message, lettergram mode.
User's reminding rates device disclosed by the invention also comprises following subordinate technical characterictic:
Described reminding rates issues the state that module is also inquired about described portable terminal reminding rates switch, and determine that according to the type of service that described user's reminding rates policy management module provides reminding rates issues the time, issue the time and send described reminding rates language according to described.
The state of described portable terminal reminding rates switch is arranged by terminal, website or customer service channel by the user.
When the type of value-added service was demand (telecommunication) service, described portable terminal reminding rates switch was put the sowing time state for opening first in every day; Otherwise state is for closing.
Reminding rates method and apparatus in a kind of value-added telecom services disclosed by the invention; the user arranges the reminding rates switch by variety of ways such as terminal, website, customer services; thereby can receive the various reminding rates information of the modes such as note, multimedia message, mail; convenient, flexible; implementation is simple; be conducive to prevent the consumption deception of value added service provider, increased the customer consumption transparency, the Protection of consumer rights and interests.
Description of drawings
Fig. 1 is reminding rates method flow diagram of the present invention.
Fig. 2 is the method flow diagram that the embodiment of reminding rates information is received in a kind of portable terminal of the present invention first program request every day.
Fig. 3 is the high-level schematic functional block diagram of a kind of reminding rates device of the present invention.
Embodiment is described in further detail the present invention below in conjunction with the drawings and specific embodiments.
As shown in Figure 1, be a kind of reminding rates method flow diagram in the value-added service, this flow process mainly may further comprise the steps:
Step 101, the user sends the value-added service instruction by variety of ways such as terminal, portal website, customer services, opens value-added service, and it also is a kind of value-added service that reminding rates language switch is set.
Step 102, the user instruction identification module carries out the instruction parsing to the instruction that receives, and comprises the information such as mobile terminal number, the strings of commands and service access code in the value-added service instruction, judges the type of this value-added service according to instruction message.
Step 103, user's reminding rates policy management module be according to the type of service Query Database, stores mobile terminal number, the rate information of this value-added service information that portable terminal customizes in the database and quit the subscription of the information such as instruction.Form the different tariff reminding unit according to above information, if demand (telecommunication) service, then represent user every day first program request reminding rates switch be defaulted as and open, during user's every day first request program, all automatically issue program request reminding rates language, and be stored in the program request rate unit; If ordering services represents that then portable terminal customizes first this professional reminding rates language and can be handed down to mobile phone users with secondary-confirmation message, be not stored in the reminding rates unit; If open the reminding rates business, represent that then reminding rates is effective from this newly opens value-added service.
Step 104, user's reminding rates policy management module sends to reminding rates and issues module opening first this professional mobile terminal number, reminding rates language, quit the subscription of instruction and issuing the information such as time, reminding rates issues module reminding rates information is handed down to the user in modes such as short message, multimedia message, mails, and storage.If this business of first program request of portable terminal right and wrong that is to say be for the second time, for the third time or more times program request should business, represent that then portable terminal known the rate situation that this is professional, no longer issue the reminding rates language.Specific operation process is described in detail among the embodiment in the back.
Be illustrated in figure 2 as a kind of portable terminal of the present invention first program request every day and receive the method flow diagram of the embodiment of reminding rates information.In the present embodiment, the portable terminal program request demand (telecommunication) service A that provides of value added service provider, portable terminal is put first and receive the reminding rates information that issues sowing time every day, mainly may further comprise the steps:
Step 201, the user by portable terminal or short message supervision door to the (MSC of mobile switching centre, Mobile Switching Center) the instruction short message of value-added service is opened in transmission, comprises the information such as mobile terminal number, the strings of commands and access code in the instruction short message.
Step 202, MSC with the instruction short message that receives to short message service center (SMSC, ShortMessage Service Center).
Step 203, SMSC with the value-added service instruction short message that receives to Short Message Service Gateway (SMGW, Short Message Gateway).
Step 204, SMGW with the value-added service instruction short message that receives to the user instruction identification module.
Step 205, the user instruction identification module carries out the instruction parsing to the short message that receives, and obtains the information such as mobile terminal number, type of service, value added service provider and service code.
Information after step 206, user instruction identification module are resolved instruction sends to user's reminding rates policy management module.
Step 207, resolve complete after, user's reminding rates policy management module knows that according to type of service and service code the short message of reception is the program request instruction, and carries out the authentication wholesale price.Reminding rates language template splicing program request reminding rates language according to system definition.Such as: portable terminal program request value-added service A, then program request reminding rates language is: distinguished user, you program request+the demand (telecommunication) service A of value added service provider name+provide, rate are+this demand (telecommunication) service rate/bar or this demand (telecommunication) service rate/time.
Whether user's reminding rates policy management module has identical record in the reminding rates table according to mobile terminal number, type of service, service code and program request time inquiring certain every day first, if then represent necessarily to be demand (telecommunication) service first without identical recordings, set to 0 opening first this business set sign, be expressed as first program request, and program request reminding rates language is inserted into every day first in the reminding rates table.If identical recordings arranged then put 1 opening first this business set sign, be expressed as first non-ly, needn't again issue the program request reminding rates.
Step 208, photos and sending messages issues module to reminding rates under user's reminding rates policy management module transmission rate.
Step 209, reminding rates issues module, according to issuing the time reminding rates language is returned to SMGW according to the type of service in user's reminding rates policy management module, set sign and the reminding rates language that whether activates the service first.
Step 210, SMGW will accept the result that the SLP business returns and be transmitted to SMSC.
Step 211, SMSC will receive the result that SMGW returns and be transmitted to MSC.
Step 212, MSC will receive the reminding rates language that SMSC returns and be transmitted to portable terminal.
The present invention also provides a kind of reminding rates device, and high-level schematic functional block diagram comprises as shown in Figure 3: user instruction identification module 10, user's reminding rates policy management module 11 and reminding rates issue module 12; Wherein, described user instruction identification module 10, for the treatment of the instruction of opening value-added service of the user's transmission that comes the systems such as self terminal, website, customer service, and carry out instruction and resolve, obtain the information such as mobile terminal number, type of service, service provider's code and service code.
Described user's reminding rates policy management module 11, be used for obtaining reminding rates switch situation according to received service order, obtain business information the relevant information Query Database from the user instruction identification module, splicing reminding rates language offers the reminding rates module.
Described reminding rates issues module 12, determine that according to type of service in user's reminding rates policy management module reminding rates issues the time, and reminding rates radix certificate is issued the service tariff information that the modes such as time employing note, multimedia message, mail notify the user using.
In sum, method and the device of reminding rates in a kind of value-added telecom services provided by the invention, the user can arrange the reminding rates switch by multiple channels such as terminal, door, customer services, obtain reminding rates in good time, realize simple, convenient, flexible, effectively prevent the professional fraud of value added service provider, increased the transparency of customer consumption.
The invention provides the method for reminding rates in a kind of value-added telecom services, comprising:
Receive the users such as self terminal, website, customer service to open the request of value-added service instruction;
In the situation of reminding rates switch opens, according to the value-added service that the user opens, the note reminding rates language of user's reminding rates policy management module splicing related service, rate issue module and issue a notice language to the user in good time;
Described system reminding rates switch or portable terminal rate notice switch are:
Portable terminal reminding rates switch is set in the reminding rates system in the value-added telecom services, and the user also can arrange by channels such as terminal, website, customer services the individual character reminding rates switch of oneself; Use such as portable terminal to be demand (telecommunication) service, then system default user every day first program request reminding rates switch be defaulted as and open;
Described splicing related service note reminding rates language is:
By the user instruction identification module user who receives is sent service order and resolve, obtain mobile terminal number, type of service, service provider's code and service code; User's reminding rates policy management module is according to the information of corresponding value-added service in the mobile terminal number, type of service and the service code Query Database that get access to, and the information such as time are spoken, determined to issue to splicing reminding rates notice.
The described reminding rates that issues is spoken and to the user is:
Read relevant information in user's reminding rates policy management module, speak and issue the mode transmitting short message reminding rates such as time employing note, multimedia message, mail according to user profile, reminding rates and speak to the user.
The present invention also provides the system of reminding rates in a kind of value-added telecom services, comprising: user instruction identification module, user's reminding rates policy management module and reminding rates issue module; Wherein,
Described user instruction identification module, the instruction of opening value-added service for the treatment of the user's transmission that comes the systems such as self terminal, website, customer service, and carry out instruction and resolve, obtain the information such as mobile terminal number, type of service, service provider's code and service code.
Described user's reminding rates policy management module, be used for obtaining reminding rates switch situation according to received service order, obtain business information the relevant information Query Database from the user instruction identification module, splicing reminding rates language offers the reminding rates module.
Described reminding rates issues module, determine that according to type of service in user's reminding rates policy management module reminding rates issues the time, and reminding rates radix certificate is issued the service tariff information that the modes such as time employing note, multimedia message, mail notify the user using.
Value-added telecom services reminding rates method and system provided by the invention, the user can arrange different reminding rates switches by variety of ways such as terminal, website, customer services, the user instruction identification module carries out instruction to the instruction that receives from each channel and resolves, and an information such as mobile terminal number, type of service, service provider's code and service code of obtaining offers user's reminding rates policy management module, generation reminding rates language, reminding rates issues the service tariff information that module adopts the modes such as note, multimedia message, mail to notify the user using.

Claims (6)

1. the reminding rates method in the value-added telecom services is characterized in that, comprising:
(1) receives the instruction that value-added service is opened in user's request;
(2) resolve the instruction that value-added service is opened in described user's request, according to the type of value-added service, the reminding rates language of splicing related service;
(3) enquiry mobile terminal reminding rates switch, issues described reminding rates and speaks to the user when opening at described portable terminal reminding rates on off state;
Wherein, when the type of value-added service was demand (telecommunication) service, described portable terminal reminding rates switch was put the sowing time state for opening first in every day; Otherwise state is for closing.
2. reminding rates method as claimed in claim 1 is characterized in that, the state of described portable terminal reminding rates switch is arranged by terminal, website or customer service channel by the user.
3. reminding rates method as claimed in claim 1 is characterized in that, in described step (2), the instruction that value-added service is opened in the described user's request of described parsing obtains: mobile terminal number, type of service, service provider's code and service code.
4. such as claim 1,2 or 3 described reminding rates methods, it is characterized in that, in described step (3), issue described reminding rates by note, multimedia message or lettergram mode and speak to the user.
5. the reminding rates device in the value-added telecom services is characterized in that, comprising:
The user instruction identification module is used for receiving and resolve the instruction that value-added service is opened in user's request, obtains mobile terminal number, type of service, service provider's code and service code information, sends to user's reminding rates policy management module;
Described user's reminding rates policy management module, for the business information of the relevant information Query Database that obtains according to described user instruction identification module, splicing reminding rates language offers reminding rates and issues module;
Described reminding rates issues module, be used for inquiring about the state of described portable terminal reminding rates switch, and determine that according to the type of service that described user's reminding rates policy management module provides reminding rates issues the time, notify the user with described reminding rates pragmatic note, multimedia message or lettergram mode; When the type of value-added service was demand (telecommunication) service, described portable terminal reminding rates switch was put the sowing time state for opening first in every day; Otherwise state is for closing.
6. reminding rates device as claimed in claim 5 is characterized in that, the state of described portable terminal reminding rates switch is arranged by terminal, website or customer service channel by the user.
CN 200910108243 2009-06-16 2009-06-16 Method and device for reminding rates in telecommunication value-added services Active CN101605303B (en)

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CN102186152A (en) * 2011-05-19 2011-09-14 深圳市五巨科技有限公司 Method and device for preventing mobile terminal from malicious fee deduction
CN103413236A (en) * 2013-08-27 2013-11-27 北京网秦天下科技有限公司 Device and method used for pushing service information
CN107786955B (en) * 2016-08-30 2021-10-22 中国移动通信集团河北有限公司 Method and device for adjusting priority of tariff scheme
CN106375600B (en) * 2016-10-28 2020-12-29 努比亚技术有限公司 Short message prompting method and terminal

Citations (3)

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Publication number Priority date Publication date Assignee Title
WO1994028670A1 (en) * 1993-05-31 1994-12-08 Nokia Telecommunications Oy A method for indicating the charge of a call, and a subscriber station
CN1867098A (en) * 2005-12-06 2006-11-22 华为技术有限公司 Expense ratio alteration informing method and system
CN1889715A (en) * 2006-04-19 2007-01-03 华为技术有限公司 Method and system for transmitting calling charge information based on hot metering service

Patent Citations (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
WO1994028670A1 (en) * 1993-05-31 1994-12-08 Nokia Telecommunications Oy A method for indicating the charge of a call, and a subscriber station
CN1867098A (en) * 2005-12-06 2006-11-22 华为技术有限公司 Expense ratio alteration informing method and system
CN1889715A (en) * 2006-04-19 2007-01-03 华为技术有限公司 Method and system for transmitting calling charge information based on hot metering service

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Effective date of registration: 20161130

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Address before: 518057 Nanshan District Guangdong high tech Industrial Park, South Road, science and technology, ZTE building, Ministry of Justice

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Effective date of registration: 20201020

Address after: 6 / F, No.1, Dongwai Road, Fengshan Town, Luoyuan County, Fuzhou City, Fujian Province

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