CN102256203A - Terminal research service system, service realization method thereof and mobile terminal - Google Patents
Terminal research service system, service realization method thereof and mobile terminal Download PDFInfo
- Publication number
- CN102256203A CN102256203A CN2010101846372A CN201010184637A CN102256203A CN 102256203 A CN102256203 A CN 102256203A CN 2010101846372 A CN2010101846372 A CN 2010101846372A CN 201010184637 A CN201010184637 A CN 201010184637A CN 102256203 A CN102256203 A CN 102256203A
- Authority
- CN
- China
- Prior art keywords
- subsystem
- questionnaire
- mobile terminal
- investigation
- destination mobile
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Pending
Links
Images
Abstract
The invention discloses a terminal research service system and a service realization method, which are used for solving the problem that multimedia electronic questionnaires are difficult to adapt to mobile terminals of different types and cannot satisfy the personalized needs of researchers in the prior art. The terminal research service system comprises a service request subsystem, a service provision subsystem and a target mobile terminal, wherein the service request subsystem is used for generating a questionnaire with specified contents based on a questionnaire format and submitting the generated questionnaire and an identifier of the target mobile terminal; the service provision subsystem is used for transmitting the questionnaire or related information thereof to the target mobile terminal according to the identifier of the target mobile terminal, and providing response information to the service request subsystem; and the target mobile terminal is used for acquiring the questionnaire, resolving the acquired questionnaire according to the questionnaire format, displaying the resolved contents in an interaction interface and feeding the acquired response information back to the service provision subsystem by the interaction interface. Correspondingly, the invention also discloses the mobile terminal.
Description
Technical field
The present invention relates to moving communicating field, relate in particular to a kind of terminal investigation operation system and service implementation method and portable terminal.
Background technology
Social investigation, market survey are the foundations that enterprises and institutions formulate policy, implement the first step of marketing strategy.For promptness and the reliability that improves investigation result, a kind of investigation method based on mobile radio communication is provided in the prior art, make investigator and investigated user carry out the interaction of information by mobile radio communication, comprise investigating system platform and investigation subsystem in the mobile radio communication, the investigation subsystem responsible is made into multimedia investigation electric questionnaire with investigating a matter of investigator's proposition, and determine investigated user list based on the mobile terminal subscriber information database that makes up, the investigating system platform is responsible for establishing a communications link with investigated user, and carry out investigating with user's interactive information, receive and store user's feedback raw information in real time, and carry out statistics and analysis, after investigated user winds up a probe, the result who analyzes is returned to the investigator.
The investigation method that provides in the prior art based on mobile radio communication, the making of multimedia investigation electric questionnaire, propelling movement and determine in presenting of user side by mobile communication carrier, cause multimedia investigation electric questionnaire to be difficult to adaptive various dissimilar portable terminal, can't satisfy investigator's individual demand simultaneously.
Summary of the invention
The embodiment of the invention provides a kind of terminal investigation operation system and service implementation method thereof, and multimedia investigation electric questionnaire is difficult to adaptive various dissimilar portable terminal in the prior art in order to solve, and can't satisfy the problem of investigator's individual demand simultaneously.
Accordingly, the embodiment of the invention provides a kind of portable terminal, is difficult to adaptive problem in order to the type that solves multimedia investigation electric questionnaire and portable terminal.
The embodiment of the invention provides a kind of terminal investigation operation system, comprises that service request subsystem, business provide subsystem and destination mobile terminal, wherein:
Described service request subsystem is used for the investigation questionnaire based on predefined questionnaire form generation certain content, and provides the subsystem investigation questionnaire that submission generates and the sign of destination mobile terminal to described business;
Described business provides subsystem, be used for sign according to the destination mobile terminal that receives, described investigation questionnaire or its relevant information are pushed to described destination mobile terminal, and the response message that described destination mobile terminal feedback is provided to described service request subsystem;
Described destination mobile terminal, be used for obtaining the investigation questionnaire according to described investigation questionnaire or its relevant information that described business provides subsystem to push, investigation questionnaire according to predefined questionnaire format analysis acquisition, and the content that parsing obtains presented in interactive interface, and will feed back to described business by the response message that interactive interface obtains subsystem will be provided.
The embodiment of the invention provides a kind of service implementation method based on above-mentioned terminal investigation operation system, comprising:
The service request subsystem generates the investigation questionnaire of certain content based on predefined questionnaire form, and the investigation questionnaire that provides subsystem to submit to generate to described business and the sign of destination mobile terminal;
Business provides the sign of subsystem according to the destination mobile terminal that receives, and described investigation questionnaire or its relevant information are pushed to described destination mobile terminal;
Destination mobile terminal obtains the investigation questionnaire according to described investigation questionnaire or its relevant information that described business provides subsystem to push, investigation questionnaire according to predefined questionnaire format analysis acquisition, and the content that parsing obtains presented in interactive interface, and will feed back to described business by the response message that interactive interface obtains subsystem will be provided;
Business provides subsystem that the response message of described destination mobile terminal feedback is provided to described service request subsystem.
The embodiment of the invention provides a kind of portable terminal, comprising:
Radio-frequency module is used to investigation questionnaire or its relevant information that the business that receives provides subsystem to push, and will feed back to described business by the response message that interactive interface obtains subsystem is provided;
Obtain module, be used for the described investigation questionnaire or its relevant information that receive according to described radio-frequency module, obtain the investigation questionnaire;
Parsing module is used for according to predefined questionnaire format analysis investigation questionnaire, and the content that parsing obtains is presented in interactive interface.
Terminal that the embodiment of the invention provides investigation operation system and service implementation method thereof based on predefined unified questionnaire format organization questionnaire content, help investigating the propagation that man-machine interaction, the machine machine of questionnaire is mutual and help investigating questionnaire; By the service request subsystem based on the questionnaire form, the investigation questionnaire that generation correct format, content customize voluntarily, and provide the investigation scope to provide subsystem to push investigation questionnaire or its relevant information to destination mobile terminal for business, can satisfy investigator's individual demand; Investigation determines presenting by destination mobile terminal of questionnaire, destination mobile terminal presents according to the resulting content of questionnaire format analysis investigation questionnaire based on the interactive interface of this terminal support, realize the adaptive of investigation questionnaire and various dissimilar portable terminals, make things convenient for the targeted customer to participate in replying.
The portable terminal that the embodiment of the invention provides, can present based on the interactive interface of this terminal support according to the resulting content of questionnaire format analysis investigation questionnaire, investigation determines presenting by portable terminal of questionnaire, thereby make that the type of investigation questionnaire and portable terminal is suitable, make things convenient for the targeted customer to participate in replying.
Other features and advantages of the present invention will be set forth in the following description, and, partly from specification, become apparent, perhaps understand by implementing the present invention.Purpose of the present invention and other advantages can realize and obtain by specifically noted structure in the specification of being write, claims and accompanying drawing.
Description of drawings
Fig. 1 is the network architecture schematic diagram of terminal investigation operation system in the embodiment of the invention;
Fig. 2 is an interactive interface schematic diagram in the embodiment of the invention;
Fig. 3 is the structural representation of portable terminal in the embodiment of the invention;
Fig. 4 is the service implementation method flow chart of terminal investigation operation system in the embodiment of the invention;
Fig. 5 is the professional business processing flow figure that subsystem is provided in the embodiment of the invention;
Fig. 6 is the business processing flow figure of portable terminal in the embodiment of the invention;
Fig. 7 is the business processing flow figure of service request subsystem in the embodiment of the invention.
Embodiment
In existing investigation method based on mobile radio communication, the making of multimedia investigation electric questionnaire, push and determine in presenting of user side by mobile radio communication, cause multimedia investigation electric questionnaire to be difficult to adaptive various dissimilar portable terminal, can't satisfy simultaneously the problem of investigator's individual demand, the embodiment of the invention provides a kind of terminal investigation operation system and service implementation method thereof, can effectively solve the adaptive problem of questionnaire and various dissimilar portable terminal, thereby be applicable to various types of portable terminals, satisfy investigator's individual demand simultaneously.
Accordingly, the embodiment of the invention provides a kind of portable terminal, is difficult to adaptive problem in order to the type that solves multimedia investigation electric questionnaire and portable terminal.
Below in conjunction with Figure of description the preferred embodiments of the present invention are described, be to be understood that, preferred embodiment described herein only is used for description and interpretation the present invention, and be not used in qualification the present invention, and under the situation of not conflicting, embodiment and the feature among the embodiment among the present invention can make up mutually.
Terminal investigation business is a kind of novel mobile service, and service supplier is mobile communication carrier or the SP that cooperative relationship is arranged with it (Service Provider, service provider); The investigator is generally third party client, for example certain investigates the client of company and enterprise, advertisement brand consulting firm etc., can certainly be service supplier self, the investigator need obtain society or the special group consumers' opinions at a certain class problem feedback by the form of questionnaire.Because the investigation scope is bigger, targeted customer's whereabouts uncertain more intense, need be by reliably, mode guarantees that the targeted customer learns the demand of being investigated efficiently, and attract the targeted customer to participate in replying, utilize the relation between mobile radio communication and the portable terminal, service supplier can effectively be implemented the terminal investigation business of investigator's request.
The professional enforcement of terminal investigation relies on existing mobile communication network and portable terminal (being generally mobile phone), but service logic mainly relies on the terminal investigation operation system that is independent of mobile communications network to carry out, need simultaneously existing portable terminal is transformed, to support correspondent service logic.
The network architecture of terminal investigation operation system as shown in Figure 1, comprise that service request subsystem 101, business provide subsystem 102 and destination mobile terminal 103, wherein, service request subsystem 101 (CliSys) is arranged on investigator's network side, the service request subsystem connects mobile communication system, in the physical network framework, the service request subsystem can be distributed in many computers according to actual needs, also can be arranged in the computer; Business provides subsystem 102 (EchoSys) to be arranged on the service supplier network side, i.e. the mobile communication system network side; Destination mobile terminal 103 is present in the mobile communication system user side, by wireless mode access mobile communication system.Need to prove that by the transformation to existing portable terminal, the destination mobile terminal 103 in the terminal investigation operation system can be supported correspondent service logic.Business provides the corresponding relation between subsystem (EchoSys) and the service request subsystem (CliSys) to be generally one-to-many, business provides the corresponding relation between subsystem (EchoSys) and the destination mobile terminal to be generally one-to-many, and does not have direct corresponding relation between service request subsystem (CliSys) and the portable terminal.
The Core Feature of terminal investigation operation system comprises: one, service request subsystem (CliSys) generates the investigation questionnaire that correct format, content customize voluntarily, and the investigation scope is provided; Two, business provides subsystem (EchoSys) according to the investigation scope, will investigate questionnaire or its relevant information is pushed to destination mobile terminal; Three, destination mobile terminal obtains the investigation questionnaire according to investigation questionnaire or its relevant information active (PULL mode) or passive (PUSH mode), according to correct format analysis investigation questionnaire, and the content that parsing obtains presented in interactive interface, carry out subsequent operation for the targeted customer; Four, business provides subsystem (EchoSys) that the response message of destination mobile terminal feedback is provided to service request subsystem (EchoSys).Wherein:
In concrete the enforcement, the mode that business provides subsystem 102 can adopt service order is submitted the investigation questionnaire of generation and the sign of destination mobile terminal to; If it is one-to-many that business provides the corresponding relation between subsystem (EchoSys) and the destination mobile terminal, being designated of corresponding destination mobile terminal is a plurality of, if business provides corresponding relation between subsystem (EchoSys) and the destination mobile terminal for one to one, corresponding destination mobile terminal is designated one;
The sign of destination mobile terminal can be MSISDN (Mobile Station International ISDNNumber, Mobile Subscriber International ISDN number, be commonly called as phone number), IMSI (International MobileSubscriber Identity, IMSI International Mobile Subscriber Identity) or other uniqueness sign;
In concrete the enforcement, require the service request subsystem that interactive interface is provided, the investigator passes through interactive interface, with certain content (for example individual event multiple-choice question, multiple-choice question, question-and-answer problem etc.) incoming traffic request subsystem, the service request subsystem will be according to the requirement of questionnaire form, automatic generation can be resolved by destination mobile terminal, the investigation questionnaire of correct format, provides subsystem to propagate in mobile communications network for business; Simultaneously, the investigator can consult finding by interactive interface, further realizes finding such as is analyzed at operation; In concrete the enforcement, the interactive interface that the service request subsystem provides is generally GUI (Graphical UserInterface, graphical user interface) interactive interface, can certainly be text user interface interactive interface;
Business provides subsystem 102, is used for the sign according to the destination mobile terminal that receives, will investigate questionnaire or its relevant information is pushed to destination mobile terminal 103, and the response message that provides destination mobile terminal 103 to feed back to service request subsystem 101;
In concrete the enforcement, if destination mobile terminal comprises one, the then professional response message that provides subsystem directly to submit this destination mobile terminal feedback to the service request subsystem; If destination mobile terminal comprises a plurality of, the then professional response message that provides subsystem that each destination mobile terminal feedback can be provided to the service request subsystem in the following way: the response message according to each destination mobile terminal feedback gathers finding, and finding is submitted to the service request subsystem;
Destination mobile terminal 103, be used for obtaining the investigation questionnaire according to investigation questionnaire or its relevant information that business provides subsystem 101 to push, investigation questionnaire according to predefined questionnaire format analysis acquisition, and the content that parsing obtains presented in interactive interface, and will feed back to business by the response message that interactive interface obtains subsystem 101 will be provided;
In concrete the enforcement, destination mobile terminal 103 can dynamically generate interactive interface based on terminal ability information, and the interactive interface that destination mobile terminal 103 dynamically generates is generally GUI (Graphical User Interface, graphical user interface) interactive interface;
In concrete the enforcement, the propagation of investigation questionnaire can provide subsystem 102 direct PUSH to user side by business, and promptly business provides subsystem 102 directly will investigate questionnaire and is pushed to destination mobile terminal; The propagation of investigation questionnaire can also initiatively PULL be to destination mobile terminal by the user, and the promptly professional relevant information that provides subsystem 102 will investigate questionnaire is pushed to destination mobile terminal, and destination mobile terminal obtains the investigation questionnaire according to relevant information.The relevant information of investigation questionnaire can be the link information of investigation questionnaire, and in this case, destination mobile terminal 103 obtains the investigation questionnaire by the link information of visit investigation questionnaire.Link information can be based on variety of protocol, HTTP (Hyper Text Transport Protocol for example, Hypertext Transfer Protocol), WAP (Wireless Access Protocol, wireless access protocol), FTP (File Transfer Protocol, file transfer protocol (FTP)) etc., can get access to the investigation questionnaire as long as guarantee portable terminal.The relevant information of investigation questionnaire also can be the identification information of investigation questionnaire, and in this case, destination mobile terminal 103 passes through the address of visit appointment, and obtains the investigation questionnaire based on this identification information.
In concrete the enforcement, can adopt the mode of exclusive number to prevent the professional illegal abuse of terminal investigation.Exclusive number is that service supplier is the service number that uses the professional investigator of terminal investigation to distribute, and according to actual needs, an exclusive number can be enjoyed jointly by one or more investigator.That is:
Business provides subsystem 102, specifically be used for SMS-Based (Short Message Service, short message service) or MMS (Multi-Media Message Service, multimedia messaging service, MMS), number will be investigated questionnaire or its relevant information is pushed to destination mobile terminal as sending with exclusive number; And destination mobile terminal 103, specifically be used to extract short message or Multimedia Message, and from the short message that extracts or Multimedia Message, obtain investigation questionnaire or its relevant information from this exclusive number;
SMS is a kind of non real-time of providing of digital mobile communication system, the data service of non-voice, by the signaling channel and the signaling network of mobile communication system, transmits literal or digital information; MMS supports multimedia function, can transmit the information of various media formats such as literal, image, sound, data, realizes the propelling movement of Multimedia Message based on wap protocol.
That is to say that short message that only receives or Multimedia Message are during from exclusive number, portable terminal just can extract the relevant information of investigation questionnaire, otherwise will not respond; Have only the business of mobile communication system network side to provide subsystem 102 could use legal exclusive number, SMS-Based or MMS push the relevant information of investigation questionnaire, and illegal service supplier can't be realized.
Need to prove, because short message or Multimedia Message are can the data carried by data amount limited, if the content of investigation questionnaire is more, business provides subsystem 102 to push this investigation questionnaire by many short messages or Multimedia Message, destination mobile terminal 103 needs to extract from many short messages of this exclusive number or Multimedia Message, and gathers from many short messages extracting or Multimedia Message and obtain investigating questionnaire.
In the embodiment of the invention, constraint based on exclusive number, can provide subsystem (EchoSys) to guarantee the legitimacy of investigation questionnaire by business, can guarantee not processed by portable terminal from investigation questionnaire or its relevant information of non-exclusive number, thereby guarantee to be extracted smoothly by destination mobile terminal, and then obtain to investigate questionnaire and in interactive interface, present from investigation questionnaire or its relevant information of exclusive number.
In concrete the enforcement, can also adopt the mode of authorization message to prevent that illegal investigator is to the professional abuse of terminal investigation.Authorization message is that service supplier is the information that is used to verify legitimacy of using the professional investigator of terminal investigation to distribute.That is:
Business provides subsystem 102, also is used in the sign according to destination mobile terminal, will investigate questionnaire or its relevant information is pushed to before the destination mobile terminal, and the legitimacy of the authorization message that service request subsystem 101 is submitted to is verified and confirmed that checking passes through.
That is to say that business provides subsystem only for the service request subsystem of obtaining the authorization provides business service, and the service request subsystem of not obtaining the authorization can't use this business.
Below the investigation questionnaire is elaborated.
The investigation questionnaire comprises three key elements: content, form, present.Content is customized according to investigator's actual demand by the service request subsystem; Form generally provides subsystem definition by business, and requirement helps man-machine interaction, the machine machine is mutual, and helps propagating; The key that presents is how to present at user side, the ability and the specification of user side portable terminal are different, therefore presenting of user side should not be subjected to service request subsystem and the professional constraint that subsystem is provided, should be by content and the form of portable terminal according to the investigation questionnaire, and determine voluntarily based on terminal ability information.
The content of investigation questionnaire generally comprises summary and problem two parts.Proposed incentive mechanism in the embodiment of the invention, promptly comprised that in summary part the user participates in the excitation information of suggestion investigation, can also comprise the descriptor of investigating questionnaire certainly, for example investigated the character, purpose, investigator of questionnaire etc. the targeted customer.The summary part can guarantee that the targeted customer learns the character and the purpose of the investigation questionnaire that receives, and excitation information, guarantees that the targeted customer can farthest not encourage the targeted customer to participate in replying to the professional dislike that produces of terminal investigation.Whether the targeted customer can independently select to participate in replying according to the excitation information that the user participates in the suggestion investigation.Problem partly comprises needs the investigation of user answer problem, may be individual event multiple-choice question, multiple-choice question, question-and-answer problem etc.
Questionnaire helps man-machine interaction, the machine machine is mutual in order to guarantee to investigate, and helps propagating, and in concrete the enforcement, the form of investigation questionnaire is a text formatting, make things convenient for the user to read and the space that need occupy less relatively; Based on the characteristics that content possessed of investigation questionnaire, the investigation questionnaire should adopt the structural description mode.The form that structured way is described can be by the support of expansion realization to various complicated topic types.
The structural description mode comprises multiple, markup language for example, and XML-Schema also can use the special string of service supplier definition to distinguish the different piece of investigation questionnaire.In the embodiment of the invention structural description mode is not specifically limited.
If use markup language, the descriptor that can define the investigation questionnaire is＜Descrip〉＜/Descrip 〉, the excitation information of definition investigation questionnaire is＜Bonus〉＜/Bonus 〉, the individual event of definition investigation questionnaire is selected to be entitled as＜Single〉＜/Single 〉, one of them option of a certain problem is＜item〉＜/item 〉.Illustrate the structural description example that uses markup language:
<bonus>
Finish this questionnaire, will obtain 50 yuan of telephone expenses excitations
</bonus>
<Sinlge>
1. you think which carrier network is best
＜choice〉A of mobile communication carrier＜/choice 〉
＜choice〉B of mobile communication carrier＜/choice 〉
＜choice〉C of mobile communication carrier＜/choice 〉
</single>
<Multi>
2. what your mobile service that is most interested in is
＜choice〉multimedia message＜/choice 〉
＜choice〉surfing Internet with cell phone＜/choice 〉
＜choice〉music download＜/choice 〉
＜choice〉single-play game＜/choice 〉
＜choice〉online game＜/choice 〉
</Multi>
At investigation problem " 2. what your mobile service that is most interested in is ", the User Page that presents in the GUI interactive interface as shown in Figure 2.
Similarly, if use XML-Schema, then investigate questionnaire for meeting the text of XML (eXtensibleMarkup Language, extend markup language) standard.
In the embodiment of the invention, provide subsystem to adopt the structural description mode to define the questionnaire form by business, but do not limit for the specific requirement that presents, according to investigation questionnaire (comprising content and form), and dynamically generate interactive interface by improved destination mobile terminal based on terminal ability information.
In concrete the enforcement, terminal ability information generally comprises the terminal screen ability, to the tenability and the terminal memory information of interactive interface, thereby determine picture effect, definition and the size of element in the interactive interface, determine to present the font of employing etc. simultaneously.Whether the option of the button effect of arrangement mode (being horizontally-arranged or vertical setting of types) that for example can problem identificatioin, the paging situation of questionnaire (whether paging, concrete under the situation of paging divide several pages), individual event multiple-choice question, multiple-choice question (monochromatic or polychrome, whether use animation effect, whether use 3D effect etc.), problem provides folding animation effect, the text input frame of question-and-answer problem to use which kind of font etc.
By dynamically generating interactive interface at user side, make the targeted customer very convenient when replying the investigation questionnaire, only need to be undertaken that mutual interface is simply clicked or similar operations can be finished and replys, and need not to import Word message complicated, that form has specific (special) requirements by touch-screen, keyboard or rail wheel etc. and portable terminal.And the targeted customer can feed back to business with response message by simple click or similar operations operation provides subsystem.
In concrete the enforcement, in concrete the enforcement, in order to help investigating the propagation of questionnaire in mobile communications network, the questionnaire form generally provides subsystem 102 definition by business; Business provides the questionnaire form of subsystem definition can adopt manual type to be pre-configured in service request subsystem and the destination mobile terminal, and is preferable, can also be in the following way, that is:
Business provides subsystem 102, also is used for questionnaire form in definition when changing, and the questionnaire form after changing is sent to service request subsystem 101 and destination mobile terminal 103 upgrades synchronously.
By the synchronous renewal of questionnaire form, guarantee that service request subsystem (CliSys) can generate the investigation questionnaire of correct format, portable terminal can carry out correct parsing to the investigation questionnaire, and then generates correct interactive interface.
In concrete the enforcement, in order to make destination mobile terminal 103 can support correspondent service logic, can promptly in existing portable terminal, function corresponding software be installed by the mode of software transformation, functional software can be provided by the service supplier unification, for user installation.In order to make destination mobile terminal 103 can support correspondent service logic, can certainly promptly in existing portable terminal, the device that possesses corresponding function be set by the mode of hardware modification, can be called terminal responds device (TerSys) in the embodiment of the invention.As shown in Figure 3, a kind of possibility structure of portable terminal specifically comprises:
Radio-frequency module 301 is used to investigation questionnaire or its relevant information that the business that receives provides subsystem to push, and will feed back to described business by the response message that interactive interface obtains subsystem is provided;
Obtain module 302, be used for the described investigation questionnaire or its relevant information that receive according to radio-frequency module 301, obtain the investigation questionnaire;
Parsing module 303 is used for according to predefined questionnaire format analysis investigation questionnaire, and the content that parsing obtains is presented in interactive interface.
The portable terminal that the embodiment of the invention provides, can present based on the interactive interface of this terminal support according to the resulting content of questionnaire format analysis investigation questionnaire, investigation determines presenting by portable terminal of questionnaire, thereby make that the type of investigation questionnaire and portable terminal is suitable, make things convenient for the targeted customer to participate in replying.
Based on above-mentioned terminal investigation operation system, the embodiment of the invention provides a kind of service implementation method, as shown in Figure 4, comprising:
S401, service request subsystem generate the investigation questionnaire of certain content based on predefined questionnaire form, and the investigation questionnaire that provides subsystem to submit to generate to business and the sign of destination mobile terminal;
S402, business provide the sign of subsystem according to the destination mobile terminal that receives, will investigate questionnaire or its relevant information is pushed to destination mobile terminal;
S403, destination mobile terminal obtain the investigation questionnaire according to investigation questionnaire or its relevant information that business provides subsystem to push, according to predefined questionnaire format analysis investigation questionnaire, and the content that parsing obtains presented in interactive interface, and will feed back to business by the response message that interactive interface obtains subsystem will be provided;
S404, business provide subsystem that the response message of destination mobile terminal feedback is provided to the service request subsystem.
As shown in Figure 5, business provides a kind of preferable business processing flow of subsystem, comprises the steps:
S501, business provide subsystem to receive the service order that the service request subsystem is submitted to, the authorization message of distributing comprising the sign (sign of destination mobile terminal comprises a plurality of) of the investigation questionnaire that generates, investigation scope internal object portable terminal herein and for this service request subsystem;
S502, business provide subsystem that the service request subsystem is carried out the legitimate verification of authorization message, if the verification passes, then carry out S503, if checking is not passed through, then flow process finishes;
S503, SMS-Based or MMS, number will be investigated questionnaire or its relevant information is pushed to each destination mobile terminal respectively as sending with exclusive number;
The response message that S504, receiving target portable terminal feed back at the investigation questionnaire;
S505, judge whether to satisfy and return the trigger condition of finding,, if not, then return and carry out S504 if then carry out S506 to the service request subsystem;
Trigger condition is set flexibly, specifies several trigger conditions commonly used:
One, business provides subsystem to receive the finding update request of the appointment investigation questionnaire that the service request subsystem sends;
Two, business provides subsystem to receive the response message of target complete portable terminal feedback;
Three, the response message of destination mobile terminal feedback reaches setting quantity;
Four, pre-configured periodically updating constantly of finding arrives;
S506, the response message that feeds back according to each destination mobile terminal gather finding, and finding are submitted to the service request subsystem;
In concrete the enforcement, when gathering finding according to the response message of each destination mobile terminal feedback, can gather finding according to the response message of all destination mobile terminals feedback up to now, also can be to the present time period according to last feedback time point, the response message of each destination mobile terminal feedback gathers finding;
S507, judge whether service order is finished,, if not, then return and carry out S504 if then flow process finishes;
The basis for estimation whether service order is finished can have multiple, the for example professional response message that provides subsystem to receive target complete portable terminal feedback in the investigation scope confirms that then service order finishes, perhaps set in advance the life cycle (for example 24 hours of service order, 48 hours etc.), the life cycle of service order arrives confirms that then service order finishes, perhaps the investigator thinks that the finding that receives satisfies the demands then and sends service order by the service request subsystem and finish message, business provides subsystem to receive service order that the service request subsystem initiates and finishes message and confirm that then service order finishes, or the like.
As shown in Figure 6, a kind of preferable business processing flow of destination mobile terminal comprises the steps:
S601, destination mobile terminal extract short message or the Multimedia Message from described exclusive number, and obtain investigation questionnaire or its relevant information from the short message that extracts or Multimedia Message;
S602, obtain the investigation questionnaire according to investigation questionnaire or its relevant information;
If carry investigation questionnaire itself in short message or the Multimedia Message, then directly obtain this investigation questionnaire; If carry the relevant information of investigation questionnaire in short message or the Multimedia Message, for example investigate the link information of questionnaire, then obtain the investigation questionnaire by visiting this link information; The targeted customer also can not initiate the visit to this link information in concrete the enforcement, and then flow process finishes;
S603, provide the questionnaire format analysis investigation questionnaire of subsystem definition, and the content that parsing obtains is being presented in the GUI interactive interface that dynamically generates based on terminal ability information according to business;
Present the descriptor and the user that investigate questionnaire in S604, the GUI interactive interface and participate in the excitation information that suggestion is investigated, select whether to participate in replying for the targeted customer, if, then carry out S605, if not, then flow process finishes;
Present the investigation problem of investigating questionnaire in S605, the GUI interactive interface successively and supply user answer;
In concrete the enforcement, at first present first investigation problem in the GUI interactive interface, when receiving the targeted customer at the replying of this problem, if follow-up investigation problem in addition then continues to present next investigation problem, if the follow-up problem of not investigating, then point out the targeted customer to submit response message to, the targeted customer can certainly abandon submitting to according to submitting response message to, finishes if the targeted customer submits to response message to represent to reply;
S606, judge whether the targeted customer agrees to submit to response message, if, then carry out S607, if not, then flow process finishes;
S607, portable terminal are made the targeted customer by the GUI interactive interface response message feeds back to business provides subsystem.
As shown in Figure 7, a kind of preferable business processing flow of service request subsystem comprises the steps:
S701, service request subsystem receive investigation problem and the investigation scope of investigator by the input of GUI interactive interface;
S702, service request subsystem provide the questionnaire form of subsystem definition to generate the investigation questionnaire of certain content based on business;
S703, service request subsystem generate service order, and providing subsystem comprising the investigation questionnaire that generates, the sign (sign of destination mobile terminal comprises a plurality of) of investigating scope internal object portable terminal and business herein is the authorization message of its distribution;
If the S704 investigator confirms this service order, then the service request subsystem provides subsystem to submit service order to business;
S705, service request subsystem latency services provide subsystem to return finding;
S706, service request subsystem receive finding, then present to the investigator by the GUI interactive interface;
The investigator can consult finding by the GUI interactive interface, further realizes finding such as is analyzed at operation.
In the embodiment of the invention, the accounting management to the terminal investigation system simultaneously describes.In concrete the enforcement, can by business provide subsystem to the investigator professional order and targeted customer's response message carry out accounting management, the destination mobile terminal of the actual portable terminal tabulation that is pushed to of the investigation questionnaire that business provides subsystem need manage the specified services order, success response investigation questionnaire is tabulated, need be paid the detailed single of excitation information and excitation payment performance to the targeted customer, thereby determine that the charging that professional order produces gathers and the details item, thereby, pay to the targeted customer simultaneously to investigator's charge.Business provides the functional module that realizes accounting management in the subsystem to use jointly with other mobile service system.And, also can increase corresponding function in the portable terminal by soft, hardware mode, promptly the investigation questionnaire is kept accounts at the response message of feedback, as the foundation of paying or clearing according to portable terminal.
Terminal that the embodiment of the invention provides investigation operation system and service implementation method thereof based on predefined unified questionnaire format organization questionnaire content, help investigating the propagation that man-machine interaction, the machine machine of questionnaire is mutual and help investigating questionnaire; By the service request subsystem based on the questionnaire form, the investigation questionnaire that generation correct format, content customize voluntarily, and provide the investigation scope to provide subsystem to push investigation questionnaire or its relevant information to destination mobile terminal for business, can satisfy investigator's individual demand; Investigation determines presenting by destination mobile terminal of questionnaire, destination mobile terminal presents according to the resulting content of questionnaire format analysis investigation questionnaire based on the interactive interface of this terminal support, realize the adaptive of investigation questionnaire and various dissimilar portable terminals, make things convenient for the targeted customer to participate in replying.
Terminal investigation operation system and service implementation method thereof that the embodiment of the invention provides, provide subsystem definition questionnaire form by business, help investigating the propagation of questionnaire, business provides the questionnaire form of subsystem definition to be generally the text formatting that adopts structured way to describe, the space that occupies is less, saves transfer resource.
Terminal investigation operation system and service implementation method thereof that the embodiment of the invention provides, service supplier only provide the terminal investigation professional to legal investigator, and not authorized investigator can't use the terminal investigation professional, avoid the professional abuse of terminal investigation.
Terminal investigation operation system and service implementation method thereof that the embodiment of the invention provides, the targeted customer has the right of autonomous selection at the investigation problem, can accept, refuses or abandon by the operation to portable terminal, has ensured targeted customer's legitimate rights and interests.
It will be understood by those skilled in the art that embodiments of the invention can be provided as method, system or computer program.Therefore, the present invention can adopt complete hardware embodiment, complete software implementation example or in conjunction with the form of the embodiment of software and hardware aspect.And the present invention can adopt the form that goes up the computer program of implementing in one or more computer-usable storage medium (including but not limited to magnetic disc store, CD-ROM, optical memory etc.) that wherein include computer usable program code.
Obviously, those skilled in the art can carry out various changes and modification to the present invention and not break away from the spirit and scope of the present invention.Like this, if of the present invention these are revised and modification belongs within the scope of claim of the present invention and equivalent technologies thereof, then the present invention also is intended to comprise these changes and modification interior.
Claims (17)
1. a terminal investigation operation system is characterized in that, comprises that service request subsystem, business provide subsystem and destination mobile terminal, wherein:
Described service request subsystem is used for the investigation questionnaire based on predefined questionnaire form generation certain content, and provides the subsystem investigation questionnaire that submission generates and the sign of destination mobile terminal to described business;
Described business provides subsystem, be used for sign according to the destination mobile terminal that receives, described investigation questionnaire or its relevant information are pushed to described destination mobile terminal, and the response message that described destination mobile terminal feedback is provided to described service request subsystem;
Described destination mobile terminal, be used for obtaining the investigation questionnaire according to described investigation questionnaire or its relevant information that described business provides subsystem to push, investigation questionnaire according to predefined questionnaire format analysis acquisition, and the content that parsing obtains presented in interactive interface, and will feed back to described business by the response message that interactive interface obtains subsystem will be provided.
2. the system as claimed in claim 1 is characterized in that, described questionnaire form provides subsystem definition by business; And
Described destination mobile terminal also is used for dynamically generating described interactive interface based on terminal ability information.
3. system as claimed in claim 1 or 2, it is characterized in that, described business provides subsystem, specifically is used for based on short message service SMS or multimedia messaging service, MMS MMS, as sending number described investigation questionnaire or its relevant information is pushed to described destination mobile terminal with exclusive number; And
Described destination mobile terminal specifically is used to extract short message or Multimedia Message from described exclusive number, and obtains described investigation questionnaire or its relevant information from the short message that extracts or Multimedia Message.
4. system as claimed in claim 1 or 2 is characterized in that described destination mobile terminal comprises a plurality of; And
Described business provides subsystem, specifically be used for gathering finding according to the response message of each destination mobile terminal feedback, and, provide the response message of each destination mobile terminal feedback to described service request subsystem by finding being submitted to described service request subsystem.
5. system as claimed in claim 1 or 2 is characterized in that, it is the authorization message of its distribution that described service request subsystem also submits to described business that subsystem is provided; And
Described business provides subsystem, also be used in sign according to destination mobile terminal, to investigate questionnaire or its relevant information is pushed to before the destination mobile terminal, the legitimacy of the authorization message that described service request subsystem is submitted to is verified and is confirmed that checking passes through.
6. system as claimed in claim 2 is characterized in that described business provides subsystem, also is used for questionnaire form in definition when changing, and the questionnaire form after changing is sent to the service request subsystem and portable terminal upgrades synchronously.
7. the service implementation method based on the described terminal investigation of claim 1 operation system is characterized in that, comprising:
The service request subsystem generates the investigation questionnaire of certain content based on predefined questionnaire form, and the investigation questionnaire that provides subsystem to submit to generate to described business and the sign of destination mobile terminal;
Business provides the sign of subsystem according to the destination mobile terminal that receives, and described investigation questionnaire or its relevant information are pushed to described destination mobile terminal;
Destination mobile terminal obtains the investigation questionnaire according to described investigation questionnaire or its relevant information that described business provides subsystem to push, investigation questionnaire according to predefined questionnaire format analysis acquisition, and the content that parsing obtains presented in interactive interface, and will feed back to described business by the response message that interactive interface obtains subsystem will be provided;
Business provides subsystem that the response message of described destination mobile terminal feedback is provided to described service request subsystem.
8. method as claimed in claim 7 is characterized in that, described questionnaire form provides subsystem definition by business; And described interactive interface is dynamically generated based on terminal ability information by destination mobile terminal.
9. as claim 7 or 8 described methods, it is characterized in that,
Described business provides subsystem based on short message service SMS or multimedia messaging service, MMS MMS, as sending number described investigation questionnaire or its relevant information is pushed to described destination mobile terminal with exclusive number; And
Described destination mobile terminal extracts short message or the Multimedia Message from described exclusive number, and obtains described investigation questionnaire or its relevant information from the short message that extracts or Multimedia Message.
10. as claim 7 or 8 described methods, it is characterized in that the relevant information of described investigation questionnaire comprises the link information of investigating questionnaire.
11., it is characterized in that described destination mobile terminal comprises a plurality of as claim 7 or 8 described methods; And described business provides subsystem to provide the response message of described destination mobile terminal feedback to described service request subsystem, specifically comprises:
Described business provides subsystem to gather finding according to the response message of each destination mobile terminal feedback; And
Finding is submitted to described service request subsystem.
12. method as claimed in claim 11, it is characterized in that described business provides subsystem when satisfying one of following trigger condition, the response message that feeds back according to each portable terminal gathers finding, and finding submitted to described service request subsystem, described trigger condition comprises:
The finding update request of questionnaire is investigated in the appointment that described business provides subsystem to receive the transmission of service request subsystem;
Described business provides subsystem to receive the response message of target complete portable terminal feedback;
The response message of destination mobile terminal feedback reaches setting quantity;
Periodically updating constantly of pre-configured finding arrives.
13., it is characterized in that it is the authorization message of its distribution that described service request subsystem also submits to described business that subsystem is provided as claim 7 or 8 described methods; And described business provides subsystem in the sign according to destination mobile terminal, will investigate questionnaire or its relevant information is pushed to before the destination mobile terminal, also comprises:
The legitimacy of the authorization message that described service request subsystem is submitted to is verified and is confirmed that checking passes through.
14. method as claimed in claim 8 is characterized in that, also comprises:
Described business provides subsystem at the questionnaire form of definition when changing, and the questionnaire form after changing is sent to the service request subsystem and portable terminal upgrades synchronously.
15. method as claimed in claim 8 is characterized in that, described terminal ability information comprises terminal screen ability, terminal tenability and the terminal memory information to interactive interface.
16. method as claimed in claim 7 is characterized in that, the text formatting of described questionnaire form for adopting structured way to describe.
17. a portable terminal is characterized in that, comprising:
Radio-frequency module is used to investigation questionnaire or its relevant information that the business that receives provides subsystem to push, and will feed back to described business by the response message that interactive interface obtains subsystem is provided;
Obtain module, be used for the described investigation questionnaire or its relevant information that receive according to described radio-frequency module, obtain the investigation questionnaire;
Parsing module is used for according to predefined questionnaire format analysis investigation questionnaire, and the content that parsing obtains is presented in interactive interface.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN2010101846372A CN102256203A (en) | 2010-05-20 | 2010-05-20 | Terminal research service system, service realization method thereof and mobile terminal |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN2010101846372A CN102256203A (en) | 2010-05-20 | 2010-05-20 | Terminal research service system, service realization method thereof and mobile terminal |
Publications (1)
| Publication Number | Publication Date |
|---|---|
| CN102256203A true CN102256203A (en) | 2011-11-23 |
Family
ID=44983136
Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN2010101846372A Pending CN102256203A (en) | 2010-05-20 | 2010-05-20 | Terminal research service system, service realization method thereof and mobile terminal |
Country Status (1)
| Country | Link |
|---|---|
| CN (1) | CN102256203A (en) |
Cited By (11)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN102970586A (en) * | 2012-11-14 | 2013-03-13 | 四川长虹电器股份有限公司 | On-line web survey method of intelligent television |
| CN103841193A (en) * | 2014-03-05 | 2014-06-04 | 天闻数媒科技（北京）有限公司 | Information pushing method and system |
| CN104156817A (en) * | 2014-08-07 | 2014-11-19 | 国家电网公司 | Intelligent generation system and method of power grid comprehensive evaluation system |
| CN104580276A (en) * | 2013-10-11 | 2015-04-29 | 深圳市腾讯计算机系统有限公司 | Information pushing method, device and system, as well as information access device |
| CN104680097A (en) * | 2013-12-02 | 2015-06-03 | 北京千松科技发展有限公司 | Anonymous surveying and counting system based on RFID (Radio Frequency Identification Devices) identification technology |
| CN108038719A (en) * | 2017-12-06 | 2018-05-15 | 企创创（广州）科技有限公司 | A kind of market service investigation system based on internet |
| CN109003117A (en) * | 2018-06-14 | 2018-12-14 | 万翼科技有限公司 | Generation method, device and the computer readable storage medium of questionnaire |
| CN109829661A (en) * | 2019-03-12 | 2019-05-31 | 安徽赛迪信息技术有限公司 | A kind of market survey management system |
| CN109872178A (en) * | 2018-12-28 | 2019-06-11 | 航天信息股份有限公司 | A kind of method and system of automatic carry out data acquisition |
| CN109949087A (en) * | 2019-03-15 | 2019-06-28 | 中科钢研节能科技有限公司 | A kind of commercial advertisement putting mode automatic analysis system and method |
| CN116579806A (en) * | 2023-05-30 | 2023-08-11 | 广州快决测信息科技有限公司 | System and method for analyzing market research data based on AI model |
Citations (2)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN1396788A (en) * | 2002-09-03 | 2003-02-12 | 广州市正创科技有限公司 | Investigation system and method based on mobile communication network |
| CN1426007A (en) * | 2001-12-11 | 2003-06-25 | 英华达股份有限公司 | Processing method and system for customer service |
-
2010
- 2010-05-20 CN CN2010101846372A patent/CN102256203A/en active Pending
Patent Citations (2)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN1426007A (en) * | 2001-12-11 | 2003-06-25 | 英华达股份有限公司 | Processing method and system for customer service |
| CN1396788A (en) * | 2002-09-03 | 2003-02-12 | 广州市正创科技有限公司 | Investigation system and method based on mobile communication network |
Cited By (13)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN102970586A (en) * | 2012-11-14 | 2013-03-13 | 四川长虹电器股份有限公司 | On-line web survey method of intelligent television |
| CN104580276B (en) * | 2013-10-11 | 2018-10-16 | 深圳市腾讯计算机系统有限公司 | Information-pushing method, device, system and information access device |
| CN104580276A (en) * | 2013-10-11 | 2015-04-29 | 深圳市腾讯计算机系统有限公司 | Information pushing method, device and system, as well as information access device |
| CN104680097A (en) * | 2013-12-02 | 2015-06-03 | 北京千松科技发展有限公司 | Anonymous surveying and counting system based on RFID (Radio Frequency Identification Devices) identification technology |
| CN103841193A (en) * | 2014-03-05 | 2014-06-04 | 天闻数媒科技（北京）有限公司 | Information pushing method and system |
| CN104156817A (en) * | 2014-08-07 | 2014-11-19 | 国家电网公司 | Intelligent generation system and method of power grid comprehensive evaluation system |
| CN108038719A (en) * | 2017-12-06 | 2018-05-15 | 企创创（广州）科技有限公司 | A kind of market service investigation system based on internet |
| CN109003117A (en) * | 2018-06-14 | 2018-12-14 | 万翼科技有限公司 | Generation method, device and the computer readable storage medium of questionnaire |
| CN109872178A (en) * | 2018-12-28 | 2019-06-11 | 航天信息股份有限公司 | A kind of method and system of automatic carry out data acquisition |
| CN109829661A (en) * | 2019-03-12 | 2019-05-31 | 安徽赛迪信息技术有限公司 | A kind of market survey management system |
| CN109949087A (en) * | 2019-03-15 | 2019-06-28 | 中科钢研节能科技有限公司 | A kind of commercial advertisement putting mode automatic analysis system and method |
| CN109949087B (en) * | 2019-03-15 | 2021-08-13 | 中科钢研节能科技有限公司 | Automatic analysis system and method for commercial advertisement putting mode |
| CN116579806A (en) * | 2023-05-30 | 2023-08-11 | 广州快决测信息科技有限公司 | System and method for analyzing market research data based on AI model |
Similar Documents
| Publication | Publication Date | Title |
|---|---|---|
| CN102256203A (en) | Terminal research service system, service realization method thereof and mobile terminal | |
| CN104915857A (en) | Interactive mobile advertisement putting system base on user personalization and return mechanism | |
| CN101651685A (en) | Methods and systems for mapping subscription filters to advertisement applications | |
| CN101681378A (en) | The search of a plurality of content source on the subscriber equipment | |
| CN101755263A (en) | Consumption of items via a user device | |
| CN102045273A (en) | Method for subscribing Internet information to social network through page attention | |
| CN103281444A (en) | Apparatus and methods for widget intercommunication in a wireless communication environment | |
| WO2014152277A1 (en) | Social-referral network methods and apparatus | |
| CN102542494A (en) | Interaction method based on mobile phone advertising | |
| WO2016187829A1 (en) | Interactive mobile advertisement delivery system based on user personalization and return mechanism | |
| CN102157082A (en) | Mobile internet ubiquitous education system | |
| CN101868789A (en) | System and method for enhanced content delivery | |
| CN103198417A (en) | Mobile internet banner and background issuing method and interaction method thereof | |
| CN102279960A (en) | User-element-containing advertisement publish control method and system | |
| CN101268457A (en) | System and method for providing campaign management services | |
| CN101425160A (en) | Advertisement precision marketing system by utilizing modern media communications technology | |
| Abud | Indonesia: New digital nation | |
| CN101651717A (en) | Methods and systems to use data facade subscription filters for advertisement purposes | |
| KR101210201B1 (en) | A multilingual interactive advertising system, and the operation method thereof | |
| CN109886592A (en) | Industrial Data Management method, apparatus, computer readable storage medium and computer equipment | |
| KR102392531B1 (en) | Method for communicating between artist and fan and server performing the same | |
| RU2368008C1 (en) | Information system | |
| CN101674547A (en) | Method and device for tracing multimedia messages | |
| Wikedzi et al. | System Analysis and Design for integrated sponsored SMS/USSD Based M-Services (A case study of Maternal Health M-Service in Tanzania) | |
| CN103905489A (en) | Network information service processing method and system |
Legal Events
| Date | Code | Title | Description |
|---|---|---|---|
| C06 | Publication | ||
| PB01 | Publication | ||
| C10 | Entry into substantive examination | ||
| SE01 | Entry into force of request for substantive examination | ||
| C12 | Rejection of a patent application after its publication | ||
| RJ01 | Rejection of invention patent application after publication |
Application publication date: 20111123 |