CN101593316A - A kind of business personnel's field personnel management system and management method thereof - Google Patents
A kind of business personnel's field personnel management system and management method thereof Download PDFInfo
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- CN101593316A CN101593316A CNA2008101236961A CN200810123696A CN101593316A CN 101593316 A CN101593316 A CN 101593316A CN A2008101236961 A CNA2008101236961 A CN A2008101236961A CN 200810123696 A CN200810123696 A CN 200810123696A CN 101593316 A CN101593316 A CN 101593316A
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Abstract
A kind of business personnel's field personnel management system and management method thereof are used database management technology and GPS location technology, are applied to enterprise marketing management field.Comprise hardware, software and management process thereof, hardware is special-purpose PDA and the computer server that contains GPS receiving element and screen handwriting functions, software is the service management program of special-purpose PDA use and the service management database program that computer server uses, the service management procedure stores is in special-purpose PDA, comprise GPS value modular converter and use the required service management module of enterprise, the service management database storing in computer server, the data that the administration module that is used to manage business produces.
Description
Technical field:
The present invention relates to a kind of business personnel's field personnel management system and management method thereof, use database management technology and GPS location technology, be applied to enterprise marketing management field.
Technical background:
The field personnel that tradition is used (most typical as the fast-moving consumer goods industry) business personnel in the industry that public commercial networks market is that the industry marketing substantially the most also is most important link, then is an individual long-term long-standing problem to its management.Management method comparatively commonly used at present is the way that achievement adds selective examination.Promptly sales achievement is carried out management by objective, process management is then mainly undertaken by the mode of selective examination supervision.But along with improving and standard of industry, the demand for development of the obvious incompatibility of simple management by objective enterprise, process management is more and more important on the contrary.For process management, it is powerless that classic method seems, the mode of the GPS mobile phone tracking that some enterprises adopt, and principle is real time monitoring employee's position, has caused extensive dispute.From enterprise's angle, it has been from having managed the workload of field personnel to a certain degree, but still can't manage detailed process result and action.The more important thing is that he has been accused of invading employee's the right of privacy, the minimum traditional Moral of running counter to China must be caused employee's strong conflict.
Goal of the invention:
Based on above-mentioned background, the present invention is conceived to solve following purpose: 1, use the GPS technology to record business personnel's work attendance truly: the business personnel has only the set destination of arrival, and system just can write down and arrive and time of arrival, and the result can not artificially change.But having only attendance record simultaneously, is not real-time monitoring.2, the electronization of business personnel's bordereaux: business tine can disposable formation electronic report forms, and need not carry out the secondary typing.Electronic report forms can effectively promote the efficiency of management after by database application and reduce handling cost.
Technical scheme:
The present invention reaches effective management to business personnel's field personnel situation by following measure:
A kind of business personnel's field personnel management system, comprise hardware, two parts of software, hardware is special-purpose PDA and the computer server that contains GPS receiving element and screen handwriting functions, software is the service management program of special-purpose PDA use and the service management database program that computer server uses, the service management procedure stores is in special-purpose PDA, comprise GPS value modular converter and use the required service management module of enterprise, the service management database storing in computer server, the data that the administration module that is used to manage business produces.
The service management program mainly comprises two kinds of functions: the one, and GPS value modular converter: this module functions is for receiving GPS information and being converted into the required content of service management module.This module reads the gps coordinate of this destination by the GPS receiving element when certain destination of first arrival, and this value is converted to the destination title.Each later on this destination that arrives, system shows this destination title automatically, and the time of record arrival simultaneously.Since whether arrive with time of arrival all for by the triggering of GPS value, so can be used as the objective work attendance of business personnel's outwork.Again since program just with time keeping in corresponding business administration module column, just record the course of work truly, be not real-time follow-up business personnel's action, just can not cause employee's conflict yet.The 2nd, the service management module: the particular content of service management module is according to different adjustment of organize content of user enterprise, the action and the result that carry out according to enterprise's requirement during essential record business personnel's field personnel, comparatively common content class is visited worksheet etc. like general sale enterprise management business personnel's daily work report, shops commonly used.Record is finished by GPS value modular converter in time place in this module.The other guide business personnel uses in the direct typing service management of the screen handwriting functions program of PDA.Because of perhaps needing to finish visit in one day the field personnel of business personnel, just generate a record so whenever finish a customer visit to the target customer of a plurality of destinations.Comprehensive one day record, Automatic Program generates a file.For the needs of maintaining secrecy, this document is the system-specific file, all can't open or read internal data on other computers, must be uploaded to the database program in the computer server, and transfer the database document that can be used for editing to by database program.
Because the needs of objective and fair, the time address that relates to the work attendance needs in the service management program, be the value that GPS receives, insert by Automatic Program in the corresponding column of service management module, even and in the user operates the process of special-purpose PDA, also can't change this value.
Again because the value of GPS location is a point, and technology causes a GPS receiving element can receive signal from a plurality of satellites now, and satellite is many more, and the point of location is accurate more.And in real life, there is certain limit the destination, and this scope often point than the GPS location is big, and the people can not stand on the same position at every turn just, and this will cause a destination scope may produce a plurality of GPS values.So need to use fuzzy algorithm, when for the first time GPS value conversion destination title being set, estimate the actual range of destination, and provide the scope of fuzzy algorithm, so that the span of GPS can match with the destination actual range according to actual range.
A kind of business personnel's field personnel management method may further comprise the steps:
1), the user is converted to this destination title (to the initialization setting of destination) with this place GPS value after arriving the destination for the first time, and sets these destination archives in the service management program.These archives are meant except projects such as the self registering time place of system, other need not the fix information that repeats to import about this destination.
2), later on each near this position the time prompting of service management Automatic Program arrive this destination, after confirming, enter the corresponding service administration module, and sign in automatically.
3), other relevant work contents of filling in the service management module generate a job record.
4), to gather be that a log file transfers to the service management database to the whole day business record.
5) but, the service management database reads log file and is converted to the editing data database documents, the supvr uses database document to carry out service management.
Technology compares:
Do not have as yet at present and the work attendance of business personnel's field personnel and the application implementation of the comprehensive electronic management of action through patent retrieval, can not found similar techniques yet.
Figure of description:
Fig. 1 is business personnel's field personnel management system process flow diagram.
Fig. 2 is business personnel's field personnel management method process flow diagram.
Embodiment:
As shown in Figure 1, the invention provides a kind of business personnel's field personnel management system, comprise hardware, two parts of software.Hardware comprises special-purpose PDA and computer server.Special-purpose PDA is used by user (business personnel).Special-purpose PDA comprises GPS receiving element and screen handwriting functions.Software comprises service management program and service management database.The service management program is for the specific program of special-purpose PDA customization, is stored among the special-purpose PDA; The service management database is that all data gather and offer the management database that the supvr uses the most at last, and it is stored in the computer server.The service management program comprises GPS value revolving die piece and service management module.As shown in Figure 1, user (business personnel) holds special-purpose PDA and arrives certain destination, the GPS receiving element receives gps signal to GPS value modular converter, through fuzzy algorithm, GPS value modular converter is the title and the time of arrival of destination with information translation, and writes the service management module automatically, simultaneously, user (business personnel) is by other required job informations of the manual incoming traffic administration module of screen handwriting functions of special-purpose PDA, thus the formation job record.Job record is transferred to the service management database that is arranged in computer server with the private file form.Database is understood private file, and gathers and become database document, uses for administrator administers.In this flow process, GPS value modular converter uses fuzzy technology, and the address coordinate information that the GPS receiving element receives is discerned, and whether this value for confirmation meets the actual range of destination, opens corresponding business administration module content thereby trigger.And in the whole service process of service management program, relevant time place all can not artificially be changed, with objectivity and the authenticity of guaranteeing to write down.
As shown in Figure 2, the present invention provides a kind of business personnel's field personnel management method simultaneously, may further comprise the steps:
1), the user is converted to this destination title with this place GPS value after arriving the destination for the first time, and sets these destination archives in the service management program.The initialization procedure of destination in this management system just.Next destination of normal conditions needs the business personnel to visit repeatedly, or even visit clocklike throughout the year, so need carry out initialization operation to this destination.The GPS receiving element at first receives the gps coordinate in this place in this process, and the fuzzy expanded range coordinate range that provides according to the business personnel, and this value is converted to destination title (mostly being trade name, as certain supermarket) by GPS value modular converter.The business personnel also fills in the archives of this destination according to management expectancy, and these archives are meant except projects such as the self registering time place of system, other need not the fix information that repeats to import about this destination.
2), later on each near this position the time prompting of service management Automatic Program arrive this destination, after confirming, enter the corresponding service administration module, and sign in automatically.Each place that was initialised that arrives, the gps coordinate value that the GPS receiving element receives is within the initialization coordinate range, and the automatic prompting of then special-purpose PDA has arrived this destination, and enters the service management module, access the action that needs selection, fills in, carry out hand filling in order to the business personnel.Simultaneously, the service management module is called the temporal information that GPS receives automatically, and directly inserts in corresponding time of arrival of the column.In this process, the place must be by the gps coordinate triggering for generating, and the time is the temporal information that GPS receives, and is to change, so the basic work attendance situation of business personnel in this destination field personnel that be actual response.
3), other relevant work contents of filling in the service management module generate a job record.The arrival situation has only been write down in the work attendance of front, and the business personnel then selects, fills in the corresponding column of service management module by the screen handwriting functions is manual in the course of work and the result of this destination.These columns are transformed by enterprise's service management form commonly used usually.The work attendance situation addition of content of having filled in and front promptly forms a job record in this destination.
4), to gather be that a log file transfers to the service management database to the whole day business record.Ordinary business practice person will visit a plurality of destinations in one day, each destination all will generate a job record, the service management Automatic Program is that unit gathers with many job records with the time (as one day, a week etc.), generate the log file of a system-specific, this document can't be opened or read with other programs.The business personnel uses conventional means (as modes such as network, mobile memory, cable connections) that this document is uploaded to computer server.
5) but, the service management database reads log file and is converted to the editing data database documents, the supvr uses database document to carry out service management.All business personnels' log file is that unit is uploaded to the service management database by enterprise's requirement with certain hour (day, week) all, the supvr only need can understand the content and the result of the professional outwork of whole enterprise before computer server, and can finish management, decision-making work such as comparison selection, statistical study fast.
System and method involved in the present invention changes the management method of tradition to business personnel's field personnel, brings business personnel's field personnel management into the electronic information management area fully.
Claims (6)
1, a kind of business personnel's field personnel management system, comprise hardware, two parts of software, it is characterized in that: hardware is special-purpose PDA and the computer server that contains GPS receiving element and screen handwriting functions, software is the service management program of special-purpose PDA use and the service management database program that computer server uses, the service management procedure stores is in special-purpose PDA, comprise GPS value modular converter and use the required service management module of enterprise, the service management database storing in computer server, the data that the administration module that is used to manage business produces.
2, according to the GPS value modular converter described in the claim 1, it is characterized in that the corresponding GPS value of destination title, when searching this value, the GPS receiving element is considered as arriving this destination, the prompting of service management Automatic Program enters the corresponding service administration module, and writes down the corresponding time automatically in the service management module.
3, according to the GPS value modular converter described in the claim 1, it is characterized in that using a kind of fuzzy algorithm, expand the GPS value to a value that meets the destination actual range.
4, according to the service management program described in the claim 1, it is characterized in that the address and the time of service management program use is address and the time that GPS receives, can not artificially add or change.
5, according to the service management program described in the claim 1, it is characterized in that the file that this program produces is a proprietary format, must can use through the service management database described in the claim 1, can't use other programs to open.
6, a kind of business personnel's field personnel management method is characterized in that may further comprise the steps:
1), the user is converted to this destination title with this place GPS value after arriving the destination for the first time, and sets these destination archives in the service management program,
2), later on each near this position the time prompting of service management Automatic Program arrive this destination, after confirming, enter the corresponding service administration module, and sign in automatically,
3), other relevant work contents of filling in the service management module generate a job record,
4), the whole day business record gathers is that a log file transfers to the service management database,
5) but, the service management database reads log file and is converted to the editing data database documents, the supvr uses database document to carry out service management.
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| CNA2008101236961A CN101593316A (en) | 2008-05-29 | 2008-05-29 | A kind of business personnel's field personnel management system and management method thereof |
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| CNA2008101236961A CN101593316A (en) | 2008-05-29 | 2008-05-29 | A kind of business personnel's field personnel management system and management method thereof |
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Cited By (6)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN101819686A (en) * | 2010-04-02 | 2010-09-01 | 中兴通讯股份有限公司 | Attendance terminal and method for realizing unmodifiable attendance data |
| WO2012058873A1 (en) * | 2010-11-02 | 2012-05-10 | 中兴通讯股份有限公司 | Method and server for processing information |
| CN102819877A (en) * | 2012-08-18 | 2012-12-12 | 吴迪 | Position-based attendance system and method |
| CN103150777A (en) * | 2013-03-11 | 2013-06-12 | 福建伊时代信息科技股份有限公司 | Mobile attendance method and system |
| CN106296849A (en) * | 2016-07-27 | 2017-01-04 | 安徽聚润互联信息技术有限公司 | A kind of business surpasses sales promotion staff attendance system and method |
| CN107516350A (en) * | 2017-08-17 | 2017-12-26 | 杭州青橄榄网络技术有限公司 | Mobile morning run Work attendance method and system based on virtual route |
-
2008
- 2008-05-29 CN CNA2008101236961A patent/CN101593316A/en active Pending
Cited By (8)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN101819686A (en) * | 2010-04-02 | 2010-09-01 | 中兴通讯股份有限公司 | Attendance terminal and method for realizing unmodifiable attendance data |
| WO2012058873A1 (en) * | 2010-11-02 | 2012-05-10 | 中兴通讯股份有限公司 | Method and server for processing information |
| CN102819877A (en) * | 2012-08-18 | 2012-12-12 | 吴迪 | Position-based attendance system and method |
| CN102819877B (en) * | 2012-08-18 | 2014-11-05 | 吴迪 | Position-based attendance system and method |
| CN103150777A (en) * | 2013-03-11 | 2013-06-12 | 福建伊时代信息科技股份有限公司 | Mobile attendance method and system |
| CN103150777B (en) * | 2013-03-11 | 2016-01-13 | 福建伊时代信息科技股份有限公司 | A kind of movable attendance checking method and system |
| CN106296849A (en) * | 2016-07-27 | 2017-01-04 | 安徽聚润互联信息技术有限公司 | A kind of business surpasses sales promotion staff attendance system and method |
| CN107516350A (en) * | 2017-08-17 | 2017-12-26 | 杭州青橄榄网络技术有限公司 | Mobile morning run Work attendance method and system based on virtual route |
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Open date: 20091202 |