CN101459924A - Method, apparatus and system for GSM system service tracking and exception management - Google Patents
Method, apparatus and system for GSM system service tracking and exception management Download PDFInfo
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Abstract
The invention discloses a method and a device for a GSM system business tracking and exception management, and a communication system employing same, wherein the method comprises firstly allocating a corresponding tracking identifier to per business promoted by terminal users through a business soft module, establishing every tracking identifier with a buffer memory for storing interface information between element locations received from business in operation, and simultaneously establishing, maintaining and recording the corresponding relationship between the tracking identifiers and terminal user identifiers. Secondly, releasing the corresponding tracking identifiers after the business is over, emptying a buffer memory queue if the release is normal, and forming and sending an abnormal record to a front-end processor if the release is abnormal. Thirdly, utilizing the front-end processor to store and periodically send the abnormal record to a background server for storing. The method, device and communication system of the invention solves the problem that data quantity is too large to position network fault, and provides a means for network state detecting, alarming, and abnormal analysis of special users.
Description
Technical Field
The present invention relates to anomaly management in a communication System, and more particularly, to service tracking and anomaly management in a GSM (Global System for mobile communications) System.
Background
With the rapid development of the communications industry, the number of users in global GSM networks is rapidly increasing, and network maintenance and management becomes more and more important. With the increase of network telephone traffic, call failure, call drop or abnormal release sometimes occur due to abnormality of various reasons, and it is often difficult for operators to find out and analyze errors occurring in massive signaling for complaints of users. Meanwhile, most alarms in the existing network are concentrated on the BTS, mainly aiming at hardware or physical reasons, such as high temperature, standing-wave ratio, link failure alarm and the like, and there is often no way to find out the abnormality in the service flow in time.
For these problems, various solutions have been proposed in the industry, for example, a CHR (call history Record) Server is set on the MSC side for collecting and storing call log information reported by each network element, and analyzing the call under monitoring thereof according to the call log information; it is also proposed to compare the target service behavior record of the user with the stored user characteristic service behavior information, and then determine whether the target service behavior is abnormal according to the comparison result, if so, perform processing including sending a notification to the user and the like on the target service behavior according to a predetermined program, thereby finally achieving the purpose of identifying and processing the user service behavior abnormality.
Although these techniques are also applied to the GSM system, they cannot fully adapt to and satisfy the current situation of rapid traffic increase in terms of tracking a specific user and service, classifying abnormal situations, and completeness of information storage.
Disclosure of Invention
The technical problem to be solved by the present invention is to provide a method, an apparatus and a system for GSM system service tracking and exception management, which solve the problem that the data size is too large to locate the network fault, and provide an implementation means for network status check, alarm and exception analysis of specific users.
In order to achieve the above object, the method for tracking and managing the service and the abnormality of the GSM system provided by the present invention is used for a system comprising a base station controller, a background server and a background client, wherein the base station controller comprises a service software module and a front-end processor, and the method comprises:
step one, distributing a corresponding tracking identifier for each service initiated by a terminal user through the service software module, establishing a cache for storing interface messages between network elements received in service progress for each tracking identifier, and establishing and maintaining a corresponding relation between the tracking identifier and the terminal user identifier;
step two, releasing the corresponding tracking identification after the service is finished, and emptying the cache queue if the tracking identification is normally released; if the abnormal release happens, forming an abnormal record and sending the abnormal record to the front-end processor;
and step three, the front-end processor stores the abnormal record and periodically transmits the abnormal record to the background server for storage.
In the method for service tracking and exception management in the GSM system, the third step further includes an alarm step, which is used to send an alarm to a background when a serious exception occurs in the exception record and a certain frequency is reached.
In the above method for GSM system service tracking and exception management, the terminal user identifier includes: international mobile subscriber identity IMSI, temporary mobile subscriber identity TMSI, temporary logical link identity TLLI.
In the method for service tracking and exception management of the GSM system, in the first step, a message received from an interface between network elements during service progress is sent to a cache queue corresponding to a service tracking identifier according to the tracking identifier.
In the above method for tracking and managing the service of the GSM system, in the first step, the tracking identifier allocated at the time of service initiation, for example, the service channel changes during the service process, is continuously used.
In the above method for service tracking and exception management of a GSM system, in the second step, the exception record content includes: the service process comprises the steps of end user identification, tracking identification, abnormal reason value and all interface messages involved in the service process.
Further, the present invention also provides a device adopting the above method for tracking GSM system service and managing abnormality, including:
a base station controller, which further includes a service software module and a front-end processor, wherein:
the service software module is used for allocating a corresponding tracking identifier for each service initiated by a terminal user, establishing a cache for storing interface messages between network elements received in service progress for each tracking identifier, and establishing and maintaining a corresponding relation between the tracking identifier and the terminal user identifier;
the front-end processor receives and stores the abnormal records sent by the business software module, and periodically sends the abnormal records to the background server in batch;
the background server receives and stores the abnormal record sent by the front-end processor for the background client to look up;
and the background client is used for providing query and analysis abnormal records.
In the device for service tracking and exception management in the GSM system, the front-end processor further includes an exception alarm module, which is configured to send an alarm to the background server when an exception type and an exception number are found in the exception record to reach a set threshold.
In the device for service tracking and exception management of the GSM system, the background client is further configured to set a quantity threshold and an exception type of an alarm sent by the front-end processor.
Furthermore, the present invention also provides a communication system using the above device, including a GSM system service tracking and exception management device, the device including:
a base station controller, which further includes a service software module and a front-end processor, wherein:
the service software module is used for allocating a corresponding tracking identifier for each service initiated by a module terminal user, establishing a cache for storing interface messages between network elements received in service progress for each tracking identifier, and establishing and maintaining a corresponding relation between the tracking identifier and the terminal user identifier;
the front-end processor receives and stores the abnormal records sent by the business software module, and periodically sends the abnormal records to the background server in batch;
the background server receives and stores the abnormal record sent by the front-end processor for the background client to look up;
and the background client is used for providing query and analysis decoding abnormal records.
Compared with the prior art, the application of the invention can improve the capability of tracking, detecting and analyzing the abnormity of the GSM communication system, and adds an abnormity warning means when serious abnormity occurs in the system service flow. Specifically, the operator can be helped to complete the following work through related functions provided by the system background:
(1) the abnormal reasons of the whole network or some specific cells in a time period are classified and counted, which abnormalities exist in the system and the frequency of the abnormalities are mastered, and a signaling record when the abnormalities occur is provided.
(2) Aiming at complaints of users, records of failures of the users can be inquired according to the IMSI of the users, and analysis and research are carried out by combining description feedback of the users to phenomena.
(3) For frequent and serious abnormity, the alarm notification can be quickly obtained and the troubleshooting processing can be timely carried out.
Drawings
FIG. 1 is a flow chart of a method for GSM system service tracking and exception management according to the present invention;
FIG. 2 is a flow chart of a method for GSM system traffic tracking and exception management according to an embodiment of the present invention;
fig. 3 is a schematic structural diagram of a GSM system service tracking and exception management device and a communication system using the device.
Detailed Description
The following detailed description of the embodiments of the present invention with reference to the drawings and specific examples is provided for further understanding the objects, aspects and effects of the present invention, but not for limiting the scope of the appended claims.
Fig. 1 is a flow chart of a method for service tracking and exception management in a GSM system of the present invention, referring to fig. 1, the method is used for a system including a base station controller, a background server, and a background client, wherein the base station controller includes a service software module and a front-end processor, and the method includes the following steps:
step S101, distributing a corresponding tracking identifier for each service initiated by a terminal user through a service software module, establishing a cache for storing interface messages between network elements received in service progress for each tracking identifier, and establishing and maintaining a corresponding relation between a tracking identifier and a terminal user identifier;
step S102, releasing the corresponding tracking identification after the service is finished, and emptying the cache queue if the tracking identification is normally released; if the abnormal release happens, forming an abnormal record and sending the abnormal record to the front-end processor;
and step S103, the front-end processor stores the abnormal record and periodically transmits the abnormal record to the background server for storage, and the abnormal record is used for inquiry statistics and analysis.
In the above step S101: the service software module of BSC allocates a tracing mark for each service, the tracing mark is corresponding to one service initiated by the mobile phone user, when initiating the service, the tracing mark is allocated, when the service is finished, the tracing mark is released, if the service channel is changed due to the actions of assignment, switching, etc. during the service, the tracing mark is not influenced to be used continuously.
The corresponding relation between the record tracking identification and the terminal user identification is established and maintained in a form of a table, wherein the terminal user identification comprises: IMSI (International Mobile Subscriber Identity), TMSI (Temporary Mobile Subscriber Identity), or TLLI (Temporary Logical Link Identity). And receiving the information of the interfaces between the network elements during the service, and sending the information to a cache queue corresponding to the service tracking identifier according to the tracking identifier.
In step S102, if the service is abnormally terminated, an abnormal cause value is recorded, where the cause value includes all the specific abnormal types that may cause the service failure. The content of the abnormal record comprises: the identity of the end user (IMSI, TMSI or TLLI), the tracking identity, the value of the cause of the anomaly and all interface messages involved in the service procedure.
In step S103, the front-end processor simultaneously sends an alarm to the background in time for serious abnormality and occurrence frequency reaching a certain degree.
Referring to fig. 2, which is a flow chart of an embodiment of the method of the present invention, referring to fig. 2, the method includes the following steps:
step S201, a terminal user initiates a service;
step S202, a service software module of the BSC allocates a tracking identifier from an idle queue;
step S203, receiving interface information in the service process, and storing the interface information into a cache queue corresponding to the tracking identifier;
and step S204, ending the service, normally releasing the tracking identifier and emptying the buffer queue.
And S205, when the service is finished, releasing the tracking identifier abnormally, assembling the abnormal reason, the user identifier and the cached interface message into an abnormal record, and emptying the cache queue after sending the abnormal record to the front-end processor.
And step S206, the front-end processor stores the abnormal record and periodically transmits the abnormal record to the background server for storage, the abnormal record is inquired, counted and analyzed, and when the serious abnormality in the abnormal record is found and reaches a certain frequency, an alarm is sent to the background server.
Fig. 3 is a schematic structural diagram of a GSM system traffic tracking and anomaly management device and a communication system using the device, and referring to fig. 3, the communication system 300 includes a traffic tracking and anomaly management device 30 including: a base station controller BSC301, a background server 302, and a background client 303, where the base station controller BSC301 further includes: a business software module 311 and a front-end processor 312. Wherein,
the business software module 311: the method is used for allocating a corresponding tracking identifier for each service initiated by a terminal user, establishing a cache for storing interface messages between network elements received in the service process for each tracking identifier, and establishing and maintaining the corresponding relation between the tracking identifier and the terminal user identifier.
The service software module 311 first sets a mechanism of idle and occupied double queues to reasonably distribute and recover the tracking identifier, transmits the tracking identifier in each link of the service flow, and puts the messages from all network element interfaces into corresponding buffer queues according to the tracking identifier. And releasing the tracking identifier at the end of the service, and if the tracking identifier is released abnormally, sending an abnormal record to the front-end processor 312.
The front-end processor 312: two functions are mainly realized: firstly, storing the received abnormal records, and periodically sending the abnormal records to a background server in batches; secondly, the abnormal recording reasons are counted through an abnormal alarming module 3121, and once the types and the number of the abnormal records meet the set threshold, an alarm is sent to the background server.
The background server 302: the system is used for storing abnormal records sent by the front-end processor periodically, and storing the abnormal records in a warehouse as other performance measurement records for the client to look up; responding to the abnormal alarm sent by the front-end processor.
The background client 303: the method provides the functions of inquiring and analyzing the abnormal record, and can set the quantity threshold and the abnormal type of the alarm sent by the front-end processor.
Although the present invention has been described with respect to a preferred embodiment, it will be understood by those skilled in the art that various changes and modifications may be made without departing from the spirit and scope of the invention as defined in the appended claims.
Claims (10)
1. A method for GSM system service tracking and exception management is used for a system comprising a base station controller, a background server and a background client, wherein the base station controller comprises a service software module and a front-end processor, and is characterized in that the method comprises the following steps:
step one, distributing a corresponding tracking identifier for each service initiated by a terminal user through the service software module, establishing a cache for storing interface messages between network elements received in service progress for each tracking identifier, and establishing and maintaining a corresponding relation between the tracking identifier and the terminal user identifier;
step two, releasing the corresponding tracking identification after the service is finished, and emptying the cache queue if the tracking identification is normally released; if the abnormal release happens, forming an abnormal record and sending the abnormal record to the front-end processor;
and step three, the front-end processor stores the abnormal record and periodically transmits the abnormal record to the background server for storage.
2. The method for traffic tracking and anomaly management according to claim 1, wherein said step three further comprises an alarm step for giving an alarm to a background when a serious anomaly occurs in said anomaly record and reaches a certain frequency.
3. The method for GSM system traffic tracking and anomaly management according to claim 1, wherein said end-user identification comprises: international mobile subscriber identity IMSI, temporary mobile subscriber identity TMSI, temporary logical link identity TLLI.
4. The method for service tracking and exception management for GSM system as claimed in claim 1, wherein in said step one, the message received from the interface between network elements during service progress is sent to the buffer queue corresponding to the service tracking identifier according to the tracking identifier.
5. Method for traffic tracking and anomaly management according to claim 1, characterized in that in said first step, a tracking identifier assigned at the time of traffic initiation, such as a traffic channel change during traffic progress, is used continuously.
6. The method for traffic tracking and exception management of GSM system according to claim 1, wherein in the second step, the contents of the exception record comprise: the service process comprises the steps of end user identification, tracking identification, abnormal reason value and all interface messages involved in the service process.
7. An apparatus for performing the method for service tracking and exception management in the GSM system according to any of the claims 1 to 6, comprising:
a base station controller, which further includes a service software module and a front-end processor, wherein:
the service software module is used for allocating a corresponding tracking identifier for each service initiated by a terminal user, establishing a cache for storing interface messages between network elements received in service progress for each tracking identifier, and establishing and maintaining a corresponding relation between the tracking identifier and the terminal user identifier;
the front-end processor receives and stores the abnormal records sent by the business software module, and periodically sends the abnormal records to the background server in batch;
the background server receives and stores the abnormal record sent by the front-end processor for the background client to look up;
and the background client is used for providing query and analysis abnormal records.
8. The device for service tracking and exception management in a GSM system of claim 7, wherein the front-end processor further comprises an exception alarm module, configured to send an alarm to the background server when the type and number of exceptions in the exception record reach a set threshold.
9. The apparatus for GSM system traffic tracking and exception management according to claim 8, wherein the background client is further configured to set a threshold of the number of alarms issued by the front-end processor and an exception type.
10. A communication system using the apparatus of any one of claims 7 to 9, comprising a GSM system traffic tracking and anomaly management apparatus, the apparatus comprising:
a base station controller, which further includes a service software module and a front-end processor, wherein:
the service software module is used for allocating a corresponding tracking identifier for each service initiated by a module terminal user, establishing a cache for storing interface messages between network elements received in service progress for each tracking identifier, and establishing and maintaining a corresponding relation between the tracking identifier and the terminal user identifier;
the front-end processor receives and stores the abnormal records sent by the business software module, and periodically sends the abnormal records to the background server in batch;
the background server receives and stores the abnormal record sent by the front-end processor for the background client to look up;
and the background client is used for providing query and analysis decoding abnormal records.
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| CNA2007101790765A CN101459924A (en) | 2007-12-10 | 2007-12-10 | Method, apparatus and system for GSM system service tracking and exception management |
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| CN101964939A (en) * | 2009-07-22 | 2011-02-02 | 王盘龙 | Method, device and system for non-cellular structure network |
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| CN102223681A (en) * | 2010-04-19 | 2011-10-19 | 中兴通讯股份有限公司 | M2M system and cache control method therein |
| WO2011131066A1 (en) * | 2010-04-19 | 2011-10-27 | 中兴通讯股份有限公司 | Internet of things system and buffer control method thereof |
| CN102223681B (en) * | 2010-04-19 | 2015-06-03 | 中兴通讯股份有限公司 | IOT system and cache control method therein |
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| CN109245935A (en) * | 2018-09-27 | 2019-01-18 | 福建天泉教育科技有限公司 | A kind of processing method and terminal of message queue exception |
| CN109245935B (en) * | 2018-09-27 | 2021-07-27 | 福建天泉教育科技有限公司 | Message queue exception handling method and terminal |
| CN111526068A (en) * | 2020-04-29 | 2020-08-11 | 华为技术有限公司 | Fault reporting method and terminal |
| CN111526068B (en) * | 2020-04-29 | 2023-07-11 | 华为技术有限公司 | Fault reporting method and terminal |
| CN113193936A (en) * | 2021-04-28 | 2021-07-30 | 武汉光迅科技股份有限公司 | Multicast optical switch assembly supporting line ID function and implementation method thereof |
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Application publication date: 20090617 |