CN101448277B - Method, system and device for processing wireless access network faults - Google Patents

Method, system and device for processing wireless access network faults Download PDF

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Publication number
CN101448277B
CN101448277B CN 200810246767 CN200810246767A CN101448277B CN 101448277 B CN101448277 B CN 101448277B CN 200810246767 CN200810246767 CN 200810246767 CN 200810246767 A CN200810246767 A CN 200810246767A CN 101448277 B CN101448277 B CN 101448277B
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network
fault
equipment
message
radio access
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CN101448277A (en
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盛凌志
刘兵
王文明
吴晓梅
杜建凤
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China Mobile Group Beijing Co Ltd
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China Mobile Group Beijing Co Ltd
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Abstract

The embodiment of the invention discloses a system for processing wireless access network faults, which comprises a terminal unit and a network management maintenance facility, wherein, the terminal unit is used for confirming the faults occurring in a wireless access network and sending fault information to the network management maintenance facility; and the network management maintenance facility is used for determining the fault type according to the fault information sent from the terminal unit, determining the fault processing manner corresponding to the fault type according to the preset corresponding relation between the fault type and the fault processing manner, and processing the faults according to the determined fault processing manner. The embodiment of the invention further discloses a method and a device for processing the wireless access network faults. By adopting the system, the method and the device, the real-time performance for processing the wireless access network faults can be increased effectively.

Description

Handle method, system and the equipment of wireless access network faults
Technical field
The present invention relates to wireless communication field, relate in particular to a kind of method, system and equipment of handling wireless access network faults.
Background technology
Development and application along with wireless lan (wlan), World Interoperability for Microwave Access, WiMax wireless wideband access networks such as (WIMAX), and the popularizing of notebook computer terminal that has the WLAN network interface card, Radio Access Network becomes a kind of means that the user inserts the Internet whenever and wherever possible.
When Radio Access Network broke down, accident analysis, diagnosis and investigation became the major issue of network operation and management.
At present, the method that the fault of Radio Access Network is analyzed, diagnosed and investigates mainly contains following three kinds:
First kind, the artificial treatment mode.After the customer complaint of receiving about network connection fault, the network maintenance staff carries the network failure analyzer to on-the-spot, describes analyzing failure cause according to the customer complaint phenomenon.The operating state of radio reception device that specifically can test site to be determining whether this radio reception device is normal, thereby determines whether it is that network that this radio reception device causes connects fault and carries out fault and get rid of; Can also adopt the PING order to wait the continuity testing method to determine whether equipment such as access controller, core network switches, router are normal, and improper facility information informed the core net network maintenance staff, check improper equipment and carry out fault and get rid of by the core net network maintenance staff.
In the manner, the real-time of troubleshooting is relatively poor, and owing to adopt the method for manual analysis fault, can't know the true cause that terminal can't access network, can't distinguish the true cause of network side fault, descend or the access device fault as air interference, signal strength signal intensity, therefore lack accuracy for failure location.In order to prevent network attack, existing equipment of the core network has generally been closed the PING order simultaneously, causes the attendant can't use the PING order to obtain network connectivty at the scene.
Second kind, instrument testing mode.Dispose the testing instrument in the Radio Access Network overlay area, the testing instrument carries out the analog service testing according to pre-set time interval, as carry out continuity testing or initiate PORTAL login process etc., and determine that according to the testing result whether normal access network be communicated with facility information and that break down.
In the manner, also can't obtain network connectivty fast under the situation of equipment of the core network shielding PING order, real-time is relatively poor.
The third, the webmaster polling mode.The Radio Access Network management system adopts the mode of management server poll, the running status of interval acquiring radio reception device (MIB) information at regular intervals, know network operation situation according to mib information, when network failure by network maintenance staff's analyzing failure cause and carry out fault and get rid of.
In the manner, for catenet, polling time interval is longer, and because the influence that Radio Access Network is interfered and signal transient changes, cause the fault generation time very short, network management system can't promptly and accurately detect fault, makes that the real-time of troubleshooting is relatively poor.
To sum up, the real-time of processing wireless access network faults is relatively poor in the prior art.
Summary of the invention
The embodiment of the invention provides a kind of method, system and equipment of handling wireless access network faults, in order to improve the real-time of handling wireless access network faults.
The embodiment of the invention provides a kind of method of handling wireless access network faults, and this method comprises:
The fault message that the network side receiving terminal apparatus sends by the fault upload network when determining that Radio Access Network breaks down, described fault upload network comprises the wireless or cable network at the network management system place that Radio Access Network is managed;
Described network side is determined the type of described fault according to described fault message, corresponding relation according to fault type that sets in advance and troubleshooting mode, determine the troubleshooting mode of the type correspondence of described fault, and carry out troubleshooting according to the troubleshooting mode of determining.
The embodiment of the invention provides a kind of method of network fault reporting, and this method comprises:
When terminal equipment determines that Radio Access Network breaks down, determine fault message to be reported, and this fault message sent to network side by the fault upload network, described fault upload network comprises the wireless or cable network at the network management system place that Radio Access Network is managed.
The embodiment of the invention provides a kind of system that handles wireless access network faults, and this system comprises:
Terminal equipment, be used for determining that Radio Access Network breaks down, send fault message by the fault upload network to the network management service equipment, described fault upload network comprises the wireless or cable network at the network management system place that Radio Access Network is managed;
The network management service equipment, be used for determining the type of described fault according to the fault message that described terminal equipment is sent, corresponding relation according to fault type that sets in advance and troubleshooting mode, determine the troubleshooting mode of the type correspondence of described fault, and carry out troubleshooting according to the troubleshooting mode of determining.
The embodiment of the invention provides a kind of terminal equipment, and this equipment comprises:
The Radio Access Network adaptation module is used to insert described Radio Access Network;
The Network test module is used for determining whether Radio Access Network breaks down;
Fault real-time analysis module is used for determining fault message to be reported when described Network test module determines that Radio Access Network breaks down, and this fault message is sent to information transmission modular;
Information transmission modular, be used for the fault message that described fault real-time analysis module is sent is sent to the network management service equipment by the fault upload network, described fault upload network comprises the wireless or cable network at the network management system place that Radio Access Network is managed.
The embodiment of the invention provides a kind of network management service equipment, and this equipment comprises:
Failure analysis module, be used for the fault message that receiving terminal apparatus is sent by the fault upload network, determine the type of fault according to this fault message, corresponding relation according to fault type that sets in advance and troubleshooting mode, determine the troubleshooting mode of the type correspondence of described fault, described fault upload network comprises the wireless or cable network at the network management system place that Radio Access Network is managed;
Fault management module is used for carrying out troubleshooting according to the troubleshooting mode that described failure analysis module is determined.
In the scheme that the embodiment of the invention provides, when terminal equipment breaks down at definite Radio Access Network, initiatively fault message is reported network side by the fault report network, remedied the deficiency of existing testing technology and OMC centralized network fault management technology, realize the quick discovery of network failure and reported, improved the real-time of troubleshooting.
Description of drawings
The system configuration schematic diagram that Fig. 1 provides for the embodiment of the invention;
The device structure schematic diagram that Fig. 2 provides for the embodiment of the invention;
The device structure schematic diagram that Fig. 3 provides for the embodiment of the invention;
The method flow schematic diagram that Fig. 4 provides for the embodiment of the invention;
Fig. 5 A is the accident analysis schematic flow sheet in the embodiment of the invention;
Fig. 5 B is a WEB login process schematic diagram of the prior art.
Embodiment
In order to improve the real-time of handling wireless access network faults, the embodiment of the invention provides a kind of system that handles wireless access network faults, in the native system, terminal equipment is after definite Radio Access Network breaks down, initiatively fault information reporting is given the network management service equipment of network side, the network management service equipment is determined fault type according to the fault message that reports, and determines the troubleshooting mode that needs are taked according to fault type, thereby carries out troubleshooting according to this mode.
Referring to Fig. 1, the system of the processing wireless access network faults that the embodiment of the invention provides specifically comprises:
Terminal equipment 10 is used for when definite Radio Access Network breaks down, and sends fault message to the network management service equipment;
Network management service equipment 11, be used for determining the type of fault according to the fault message that terminal equipment is sent, corresponding relation according to fault type that sets in advance and troubleshooting mode, determine the troubleshooting mode of the type correspondence of this fault, and carry out troubleshooting according to the troubleshooting mode of determining.
In the native system, terminal equipment sends fault message to the network management service equipment, can send by the transfer of data agent equipment that is arranged in the fault upload network.The fault upload network comprises: the wireless or cable network at the network management system place that Radio Access Network is managed, and as GPRS (GPRS) network, wired VPN (virtual private network) (VPN) etc.
Transfer of data agent equipment 12 is used for the fault message that terminal equipment sends is transmitted to the network management service equipment.By the transfer of data agent equipment fault message being sent to the concrete mode of network management service equipment can be as follows: terminal equipment sends to terminal access device 13 in the fault upload network with fault message, and this terminal access device 13 comprises mobile base station, wired access device etc.; Terminal access device 13 sends to equipment of the core network 14 with the fault message that receives, equipment of the core network 14 sends to transfer of data agent equipment 12 with the fault message that receives, and by transfer of data agent equipment 12 fault message is sent to network management service equipment 11 at last.
The network management service equipment can be arranged in core net, because transfer of data agent equipment and network management service equipment be not in consolidated network, in order to solve the intercommunication problem of two networks, the transfer of data agent equipment can connect network management service equipment in the core net by modes such as VPN, and communicates.
Terminal equipment can determine in concrete operation flow whether Radio Access Network breaks down, this operation flow can have multiple, how to determine in service access flow process and business authentication flow process that with terminal equipment whether Radio Access Network breaks down is that example describes below:
First kind, in the service access flow process, terminal equipment determines that the concrete grammar whether Radio Access Network breaks down is: the access point apparatus of terminal equipment in Radio Access Network sends and inserts association request message, do not determine to insert when unusual receiving to the response message of this access association request message or according to the information in the response message that receives, determine that Radio Access Network breaks down, and the information that access point apparatus breaks down is sent to network side.Here, insert association request message and comprise environment detection request message, association request message, address assignment request message etc.
Second kind, in the business authentication flow process, terminal equipment determines that the concrete grammar whether Radio Access Network breaks down is: the network authentication apparatus of terminal equipment in Radio Access Network sends the network authentication association request message, do not receiving when determining that to the response message of this network authentication association request message or according to the information in the response message that receives network authentication is unusual, the information that network line fault and/or authenticating device are broken down sends to network side.Here, authenticating device comprises that authentication interface provides equipment (as the PORTAL platform), certification entity server (as the RADIUS authentication server) etc.The network authentication association request message that provides equipment to send to authentication interface is that authentication interface is obtained request message, and the network authentication association request message that sends to the certification entity server is the authentication request message that comprises authentication information.
Terminal equipment can also carry out service dial testing according to the service dial testing order that the network management service equipment issues, determine whether have the network equipment and/or network line fault in the Radio Access Network according to the service dial testing result, and the fault message of the network equipment and/or network line is sent to the network management service equipment.Comprise concrete service dial testing information in the service dial testing order, which kind of service dial testing terminal equipment initiates according to this service dial testing information decision, for example, if comprise in the professional order and treat testing service identification A, terminal equipment treats that according to this testing service identification A determines to treat that the professional PORTAL of being of testing simulates registering service, then to record requests such as PORTAL platform transmissions, if do not receive to these record request responding message, then the information uploading that the PORTAL platform is broken down is given the network management service equipment, perhaps, though terminal equipment has received these record request responding message, but the time that receives response is overtime, and then the information uploading that network line is broken down is given the network management service equipment.
Therefore, network management service equipment 11 is further used for: to terminal equipment issuing service testing order; Terminal equipment 10 is further used for: the service dial testing order that the receiving network managing service equipment is sent, carry out service dial testing according to this service dial testing order, when determining to exist in the Radio Access Network network equipment and/or network line fault, the fault message of the network equipment and/or network line is sent to the network management service equipment according to the service dial testing result.The network management service equipment to the mode of terminal equipment issuing service testing order can for: the network management service equipment sends to the transfer of data agent equipment with the service dial testing order, the transfer of data agent equipment sends to equipment of the core network with the service dial testing order that receives, equipment of the core network sends to the terminal access device with the testing order that receives again, by the terminal access device service dial testing order is sent to terminal equipment at last.
By the network management service equipment to terminal equipment issuing service testing order, terminal equipment carries out service dial testing and report fault message when finding fault according to the service dial testing order that receives, the network management service equipment can be real-time the terminal equipment that passes through obtain the whether state information of fault of Radio Access Network, thereby improve the real-time of fault discovery and processing, and, the network management service equipment can decide terminal equipment to carry out which kind of service dial testing by carry different service dial testing information in the service dial testing order, thereby carries out fault detect targetedly.
Network management service equipment 11 is used for: when the fault message of sending according to terminal equipment determines that the type of fault is equipment fault, corresponding troubleshooting mode is: the network equipment that breaks down is carried out continuity testing, when the continuity testing success, obtain the running state information of the network equipment that breaks down, determine the concrete reason of fault according to this running state information.When the fault message of sending according to terminal equipment determines that the type of fault is network failure, corresponding troubleshooting mode is: obtain the access point apparatus address information in the fault message, search other network equipments that link to each other with this access point apparatus according to this access point apparatus address information, other network equipments are carried out continuity testing, when the continuity testing success, obtain the running state information of other network equipments, determine the concrete reason of fault according to this running state information.
Certainly, above-mentioned only is that fault type is not limited to equipment fault and network failure, and different troubleshooting modes can be set as required to the illustrating of fault type and troubleshooting mode.
The network management service equipment can the Network Management Equipment from Radio Access Network obtains the running state information of the network equipment.
Network Management Equipment 15 is used for providing to the network management service equipment running state information of the network equipment.Network Management Equipment can adopt the mode of poll, the running state information of the interval acquiring network equipment at regular intervals, and send to the network management service equipment.
Referring to Fig. 2, the embodiment of the invention also provides a kind of terminal equipment, can be applied to handle in the system of wireless access network faults, and this equipment comprises:
Radio Access Network adaptation module 20 is used to insert Radio Access Network;
Network test module 21 is used for determining whether Radio Access Network breaks down;
Fault real-time analysis module 22 is used for when the Network test module determines that Radio Access Network breaks down, and by the definite fault message that need report of analyzing failure cause, fault message is sent to information transmission modular;
Information transmission modular 23 is used for the fault message that fault real-time analysis module is sent is sent to the network management service equipment.
The Network test module can determine in concrete operation flow whether Radio Access Network breaks down, for example determine in service access flow process or business authentication flow process whether Radio Access Network breaks down, and the response message of receiving in the operation flow issued fault real-time analysis module, by fault real-time analysis module according to this response message analyzing failure cause, thereby determine the fault message that need report.For example, the Network test module receives the unusual authentication interface that authentication interface provides equipment to send in the business authentication flow process, the Network test module determines that Radio Access Network breaks down, and this unusual authentication interface sent to fault real-time analysis module, fault real-time analysis module is according to receiving that authentication interface can determine that authentication interface provides equipment to reach, but authentication interface is unusual, determine that further authentication interface provides device fails rather than network line fault, determine that in view of the above the fault message that need report provides device fails for authentication interface.
Information transmission modular can be transmitted to the network management service equipment with fault message by the fault upload network, and therefore, this terminal equipment also comprises the fault upload network adaptation module.
Fault upload network adaptation module 24 is used to insert described fault upload network.
Accordingly, this terminal equipment can possess two network addresss, and one is the address of described wireless wideband access network, and another is the address of described fault upload network.This terminal equipment specifically can be notebook computer terminal that above network adaptation module is installed, handheld terminal, testing equipment etc.
Information transmission modular also is used for: fault message is encapsulated in IP packet or the PDP packet that meets the fault upload network requirement, and then is sent to the network management service equipment.
This terminal equipment also comprises:
Testing flow process acquisition module 25, be used for the service dial testing order that the receiving network managing service equipment issues, carry out service dial testing according to this service dial testing order, when determining to exist in the Radio Access Network network equipment and/or network line fault, the fault message of the network equipment and/or network line is sent to the network management service equipment according to the service dial testing result.
Referring to Fig. 3, the embodiment of the invention also provides a kind of network management service equipment, can be applied to handle in the system of wireless access network faults, and this equipment comprises:
Failure analysis module 30 is used for determining according to the fault message that terminal equipment is sent the type of fault, according to the corresponding relation of fault type that sets in advance and troubleshooting mode, determines the troubleshooting mode of the type correspondence of this fault;
Fault management module 31 is used for carrying out troubleshooting according to the troubleshooting mode that failure analysis module is determined.
Fault management module 31 comprises:
First processing module 310, be used for when the type of the definite fault of failure analysis module is equipment fault, the network equipment that breaks down is carried out continuity testing, when the continuity testing success, obtain the running state information of the network equipment that breaks down, determine the reason of described fault according to this running state information.
Second processing module 311, be used for when the type of the definite fault of failure analysis module is network failure, obtain the access point apparatus address information in the described fault message, search other network equipments that link to each other with this access point apparatus according to this access point apparatus address information, described other network equipments are carried out continuity testing, when the continuity testing success, obtain the running state information of described other network equipments, determine the reason of described fault according to this running state information.
First processing module or second processing module can be obtained the running state information of the network equipment from the Network Management Equipment the described Radio Access Network.First processing module or second processing module can directly or by this Network Management Equipment be carried out continuity testing to the network equipment, concrete, first processing module or second processing module send the continuity testing that comprises network equipment sign to Network Management Equipment, and Network Management Equipment carries out continuity testing and test result is fed back to first processing module or second processing module this network equipment sign corresponding equipment.
Referring to Fig. 4, the embodiment of the invention also provides a kind of method of handling wireless access network faults, and this method specifically may further comprise the steps:
Step 40: when terminal equipment determines that Radio Access Network breaks down, fault message is sent to network side; This network side can be core net, and terminal equipment can send to fault message the network management service equipment of core-network side by the fault upload network.
Step 41: the fault message that the network side basis receives is determined the type of fault, according to the corresponding relation of fault type that sets in advance and troubleshooting mode, determines the troubleshooting mode of the type correspondence of this fault.
Step 42: network side carries out troubleshooting according to the troubleshooting mode of determining.
In the step 40, terminal equipment can determine that Radio Access Network breaks down in concrete operation flow, and concrete mode can have following two kinds:
First kind, the access point apparatus of terminal equipment in Radio Access Network sends and inserts association request message, do not determine to insert when unusual receiving to the response message of this access association request message or according to the information in the response message that receives, the information that access point apparatus is broken down sends to network side.
Second kind, the network authentication apparatus of terminal equipment in Radio Access Network sends the network authentication association request message, do not receiving when determining that to the response message of this network authentication association request message or according to the information in the response message that receives network authentication is unusual, the information that network line fault and/or authenticating device are broken down sends to network side.
When in the WLAN Radio Access Network, carrying out the WEB login with terminal equipment below, in access process and identifying procedure, carry out fault and report to example describes, shown in Fig. 5 A:
Step 50: terminal equipment judges whether the radiofrequency signal of Radio Access Network, if, then arrive step 52, otherwise to step 51;
In this step, whether terminal equipment receives the radiofrequency signal that probe response message judges whether Radio Access Network among the 5B with reference to the accompanying drawings.
Step 51: determine that the fault message that reports is that radio frequency impairments takes place AP, to step 64;
Step 52: terminal equipment judges whether the access point apparatus association is normal, if, then arrive step 54, otherwise to step 53;
In this step, terminal equipment whether receive associate response message among the 5B with reference to the accompanying drawings or the associate response message that receives in information judge whether the access point apparatus association normal.
Step 53: determine that the fault message that reports is that fault takes place to insert AP, to step 64;
Step 54: terminal equipment judges whether the dhcp address allocation flow is normal, if, then arrive step 56, otherwise to step 55;
In this step, whether terminal equipment receives the address assignment response message that Dynamic Host Configuration Protocol server sends with reference to the accompanying drawings among the 5B in DHCP (DHCP) address assignment flow process judges whether the dhcp address allocation flow is normal.
Step 55: determine that the fault message that reports is the Dynamic Host Configuration Protocol server fault, to step 64;
Step 56: terminal equipment judges whether pressure PORTAL flow process is normal, if, then arrive step 60, otherwise to step 57;
In this step, terminal equipment whether receive the authentication interface request response among the 5B with reference to the accompanying drawings or the authentication interface request response that receives in information judge whether the PORTAL flow process normal.
Step 57: judge whether the PORTAL server can reach, if, then arrive step 59, otherwise to step 58;
In this step,, judge that then the PORTAL server can reach if terminal equipment receives the authentication interface request response, otherwise, judge that the PORTAL department server can reach.
Step 58: determine that the fault message that reports is the address information of networking line failure and AP, to step 64;
Step 59: determine that the fault message that reports breaks down for the PORTAL server, to step 64;
Step 60: terminal equipment judges whether to receive the network authentication result, if then flow process finishes, otherwise to step 61;
In this step, the authentication response message whether terminal equipment receives from the PORTAL server in the identifying procedure of 5B with reference to the accompanying drawings judges whether to receive the network authentication result.
Step 61: judge whether the RADIUS authentication server can reach, if, then arrive step 63, otherwise to step 62;
In this step, whether terminal equipment receives the login response message that AC sends with reference to the accompanying drawings in the identifying procedure of 5B is judged whether the RADIUS authentication server can reach.
Step 62: determine that the fault message that reports is the address information of networking line failure and AP, to step 64;
Step 63: determine that the fault message that reports breaks down for the RADIUS authentication server, to step 64;
Step 64: terminal equipment reports definite fault message.
Network side can also be initiatively to terminal equipment issuing service testing order, terminal equipment carries out service dial testing according to this service dial testing order, when determining that according to the service dial testing result the network equipment in the Radio Access Network and/or network line break down, the fault message of the network equipment and/or network line is sent to network side.
In the step 42, if the type of fault is equipment fault, the troubleshooting mode of this equipment fault correspondence is: the equipment that breaks down is carried out continuity testing, the time obtain the equipment running status information that breaks down in the continuity testing success, determine the reason of fault according to continuity testing result and/or this running state information.
If the type of fault is a network failure, the troubleshooting mode of this network failure correspondence is: obtain the access point apparatus address information in the fault message, carrying out link according to this access point apparatus address information searches, obtain the address information of other network equipments that link to each other with this access point apparatus, as the IP address information of equipment such as the router that links to each other with this access point apparatus, switch; Then, described other network equipments are carried out continuity testing, the time obtain the running state information of described other network equipments, determine the reason of described fault according to general character test result and/or this running state information in the continuity testing success.
To sum up, beneficial effect of the present invention comprises:
In the scheme that the embodiment of the invention provides, when terminal equipment breaks down at definite Radio Access Network, initiatively fault message is reported network side by the fault report network, remedied the deficiency of existing testing technology and OMC centralized network fault management technology, realize the quick discovery of network failure and reported, improved the real-time of troubleshooting.
Simultaneously, in the scheme that the embodiment of the invention provides, terminal equipment carries out accident analysis according to concrete operation flow and determines to report the method for fault message to improve the accuracy and the rapidity of fault location.
And, in the scheme that the embodiment of the invention provides, the network operation management equipment according to report thus the information of falling carry out after link searches, obtain the information of other network equipment that is connected to access point apparatus, other network equipment is carried out continuity testing or obtains equipment running status information, determine the method for fault concrete reason, do not rely on NM server and provide warning information, and after carrying out route querying according to the problem that RTU (remote terminal unit) is found, Network Management Equipment obtains running state information and then phase-split network fault again, can improve the troubleshooting speed of catenet greatly, avoiding simultaneously can't orientation problem because close the fault that the PING port causes.
Obviously, those skilled in the art can carry out various changes and modification to the present invention and not break away from the spirit and scope of the present invention.Like this, if of the present invention these are revised and modification belongs within the scope of claim of the present invention and equivalent technologies thereof, then the present invention also is intended to comprise these changes and modification interior.

Claims (20)

1. a method of handling wireless access network faults is characterized in that, this method comprises:
The fault message that the network side receiving terminal apparatus sends by the fault upload network when determining that Radio Access Network breaks down, described fault upload network comprises the wireless or cable network at the network management system place that Radio Access Network is managed;
Described network side is determined the type of described fault according to described fault message, corresponding relation according to fault type that sets in advance and troubleshooting mode, determine the troubleshooting mode of the type correspondence of described fault, and carry out troubleshooting according to the troubleshooting mode of determining.
2. the method for claim 1 is characterized in that, described network side is a core net, and described terminal equipment sends to this core net by the fault upload network with described fault message.
3. method as claimed in claim 1 or 2 is characterized in that, if the type of described fault is equipment fault, the troubleshooting mode of described equipment fault correspondence is:
The equipment that breaks down is carried out continuity testing, when the continuity testing success, obtain the equipment running status information that breaks down, determine the reason of described fault according to this running state information.
4. method as claimed in claim 1 or 2 is characterized in that, if the type of described fault is a network failure, the troubleshooting mode of described network failure correspondence is:
Obtain the access point apparatus address information in the described fault message, search other network equipments that link to each other with this access point apparatus according to this access point apparatus address information, described other network equipments are carried out continuity testing, when the continuity testing success, obtain the running state information of described other network equipments, determine the reason of described fault according to this running state information.
5. the method for a network fault reporting is characterized in that, this method comprises:
When terminal equipment determines that Radio Access Network breaks down, determine fault message to be reported, and this fault message sent to network side by the fault upload network, described fault upload network comprises the wireless or cable network at the network management system place that Radio Access Network is managed.
6. method as claimed in claim 5 is characterized in that, when described terminal equipment determines that Radio Access Network breaks down, determines that fault message to be reported comprises:
The access point apparatus of described terminal equipment in described Radio Access Network sends and inserts association request message, do not determine to insert when unusual receiving to the response message of described access association request message or according to the information in the response message that receives, the information that access point apparatus is broken down is defined as fault message to be reported.
7. method as claimed in claim 6 is characterized in that, when described access association request message was the environment detection request message, described terminal equipment was defined as fault message to be reported with the information of access point apparatus generation radio frequency impairments;
When described access association request message was association request message, described terminal equipment was defined as fault message to be reported with the information that the access fault takes place access point apparatus;
When described access association request message was address assignment request message, described terminal equipment was defined as fault message to be reported with the information of address assignment device fails.
8. method as claimed in claim 5 is characterized in that, when described terminal equipment determines that Radio Access Network breaks down, determines that fault message to be reported comprises:
The network authentication apparatus of described terminal equipment in described Radio Access Network sends the network authentication association request message, do not receiving when determining that to the response message of described network authentication association request message or according to the information in the response message that receives network authentication is unusual, the information that network line fault and/or authenticating device are broken down is defined as fault message to be reported.
9. method as claimed in claim 8, it is characterized in that, when described authenticating device provides platform for authentication interface, described network authentication association request message is that authentication interface is obtained request message, and described terminal equipment is defined as fault message to be reported with the information that network line fault or described authentication interface provide platform to break down;
When described authenticating device was the certification entity server, described network authentication association request message was an authentication request message, and described terminal equipment is defined as fault message to be reported with the information that network line fault or described certification entity server break down.
10. method as claimed in claim 5 is characterized in that, when described terminal equipment determines that Radio Access Network breaks down, determines that fault message to be reported comprises:
Described terminal equipment carries out service dial testing according to the service dial testing order from network side that receives, when determining that according to the service dial testing result the network equipment in the described Radio Access Network and/or network line break down, the fault message of the network equipment and/or network line is defined as fault message to be reported.
11. a system that handles wireless access network faults is characterized in that, this system comprises:
Terminal equipment, be used for determining that Radio Access Network breaks down, send fault message by the fault upload network to the network management service equipment, described fault upload network comprises the wireless or cable network at the network management system place that Radio Access Network is managed;
The network management service equipment, be used for determining the type of described fault according to the fault message that described terminal equipment is sent, corresponding relation according to fault type that sets in advance and troubleshooting mode, determine the troubleshooting mode of the type correspondence of described fault, and carry out troubleshooting according to the troubleshooting mode of determining.
12. system as claimed in claim 11 is characterized in that, this system further comprises:
The transfer of data agent equipment is arranged in the fault upload network, is used for the fault message that described terminal equipment sends is transmitted to described network management service equipment.
13. system as claimed in claim 11 is characterized in that, described network management service equipment is used for:
When the type of described fault is equipment fault, the equipment that breaks down is carried out continuity testing, when the continuity testing success, obtain the equipment running status information that breaks down, determine the reason of described fault according to this running state information.
14. system as claimed in claim 11 is characterized in that, described network management service equipment is used for:
When the type of described fault is network failure, obtain the access point apparatus address information in the described fault message, search other network equipments that link to each other with this access point apparatus according to this access point apparatus address information, described other network equipments are carried out continuity testing, when the continuity testing success, obtain the running state information of described other network equipments, determine the reason of described fault according to this running state information.
15., it is characterized in that this system further comprises as claim 13 or 14 described systems:
Network Management Equipment is used for providing the described equipment running status information that breaks down to described network management service equipment.
16. a terminal equipment is characterized in that, this equipment comprises:
The Radio Access Network adaptation module is used to insert described Radio Access Network;
The Network test module is used for determining whether Radio Access Network breaks down;
Fault real-time analysis module is used for determining fault message to be reported when described Network test module determines that Radio Access Network breaks down, and this fault message is sent to information transmission modular;
Information transmission modular, be used for the fault message that described fault real-time analysis module is sent is sent to the network management service equipment by the fault upload network, described fault upload network comprises the wireless or cable network at the network management system place that Radio Access Network is managed.
17. equipment as claimed in claim 16 is characterized in that, described terminal equipment also comprises:
The fault upload network adaptation module is used to insert the fault upload network;
Described information transmission modular is used for:
By described access fault upload network described fault message is sent to the network management service equipment.
18., it is characterized in that described terminal equipment also comprises as claim 16 or 17 described equipment:
Testing flow process acquisition module, be used for the service dial testing order that the receiving network managing service equipment issues, carry out service dial testing according to this service dial testing order, when determining to have the network equipment and/or network line fault in the described Radio Access Network, the fault message of the network equipment and/or network line is sent to described network management service equipment according to the service dial testing result.
19. a network management service equipment is characterized in that, this equipment comprises:
Failure analysis module, be used for the fault message that receiving terminal apparatus is sent by the fault upload network, determine the type of fault according to this fault message, corresponding relation according to fault type that sets in advance and troubleshooting mode, determine the troubleshooting mode of the type correspondence of described fault, described fault upload network comprises the wireless or cable network at the network management system place that Radio Access Network is managed;
Fault management module is used for carrying out troubleshooting according to the troubleshooting mode that described failure analysis module is determined.
20. equipment as claimed in claim 19 is characterized in that, described fault management module comprises:
First processing module, be used for when the type of the definite fault of described failure analysis module is equipment fault, the network equipment that breaks down is carried out continuity testing, when the continuity testing success, obtain the running state information of the network equipment that breaks down, determine the reason of described fault according to this running state information;
Second processing module, be used for when the type of the definite fault of described failure analysis module is network failure, obtain the access point apparatus address information in the described fault message, search other network equipments that link to each other with this access point apparatus according to this access point apparatus address information, described other network equipments are carried out continuity testing, when the continuity testing success, obtain the running state information of described other network equipments, determine the reason of described fault according to this running state information.
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