CN101324943A - Method and system of wireless shopping - Google Patents

Method and system of wireless shopping Download PDF

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Publication number
CN101324943A
CN101324943A CNA2007100243412A CN200710024341A CN101324943A CN 101324943 A CN101324943 A CN 101324943A CN A2007100243412 A CNA2007100243412 A CN A2007100243412A CN 200710024341 A CN200710024341 A CN 200710024341A CN 101324943 A CN101324943 A CN 101324943A
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information
user
goods
commodity
request
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丁晓良
朱东华
刘宏禹
刘佳
王超
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    • YGENERAL TAGGING OF NEW TECHNOLOGICAL DEVELOPMENTS; GENERAL TAGGING OF CROSS-SECTIONAL TECHNOLOGIES SPANNING OVER SEVERAL SECTIONS OF THE IPC; TECHNICAL SUBJECTS COVERED BY FORMER USPC CROSS-REFERENCE ART COLLECTIONS [XRACs] AND DIGESTS
    • Y02TECHNOLOGIES OR APPLICATIONS FOR MITIGATION OR ADAPTATION AGAINST CLIMATE CHANGE
    • Y02ATECHNOLOGIES FOR ADAPTATION TO CLIMATE CHANGE
    • Y02A20/00Water conservation; Efficient water supply; Efficient water use
    • Y02A20/20Controlling water pollution; Waste water treatment

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Abstract

The invention provides a method and a system for wireless shopping. A user requests a transaction center to interacts with the mobile phone subscribers; the information of a commodity that a mobile phone user requests to buy is sent to a commodity information database; safe effect payment by the mobile phone subscriber is completed through telephone banking after the request of the mobile phone user is determined and valid; valid information and subscriber information in the commodity information database are stored in the cashing database of commodity information ordered by the subscriber; and a delivery system delivers goods to the mobile phone subscriber according to the subscriber information and the information of ordered commodity in the cashing database of commodity information ordered by the subscriber. Services, such as the enquiry of commodity information, purchase of commodity, etc., can be realized without time and place limit, thereby greatly facilitating consumers. By adopting the method, the enquiry and the purchase of real commodities can be conducted, mobile phones can be utilized to realize payment functions, such as wireless payment of water rate, energy charge, etc., and information products and services can be purchased through mobile phones.

Description

A kind of method and system of wireless shopping
Technical field
The present invention relates to a kind of shopping method, relate in particular to the method and system that carries out commodity purchasing through a kind of wireless approach.
Background technology
Along with the progress in epoch, people's shopping way becomes more diverse, and mainly contains direct purchase, phonevision purchase, mailing purchase and online purchase.Directly buy refer generally to directly to the market, the StoreFront in shop and supermarket goes purchase; Phone is bought and is mainly used in the shop that can take out; And mailing is bought as a kind of and has been had a century-old buying pattern, always also in occupation of certain market.Along with popularizing of computer and broadband, the mode of online purchase is accepted extensively and is used by people.Recent years, along with being extensive use of of mobile phone, a kind of new buying pattern---the aerial purchase arisen at the historic moment, and the consumer realizes the intelligent interaction with businessman, inquiring information of goods, sales promotion information etc. by sending SMS message; Can order the goods according to demand simultaneously; Finish payment by telephone bank; The deliver goods system can confirm that the back provides the service of delivering goods to the customers for the client in the shortest time in payment.
Therefore, studying and a kind ofly carry out the method and system that on-air radio is bought commodity by mobile phone, will be a technical requirement height, important topic that social effect is big.
Summary of the invention
The method and system that the purpose of this invention is to provide a kind of wireless shopping is not subjected to the restriction in time, place, can realize the inquiry of merchandise news, the services such as buying of commodity by mobile phone, greatly makes things convenient for the consumer.
Purpose of the present invention is achieved through the following technical solutions:
A kind of method of wireless shopping, it is characterized in that: the center is accepted in user's request and the cellphone subscriber is mutual, the merchandise news that cellphone subscriber's request is bought is sent to the information of goods information data storehouse, effectively finish cellphone subscriber's secure payment fund by telephone bank in the back in the request of confirming the cellphone subscriber, and the effective information in the information of goods information data storehouse and user profile is accessed to user's information cache database of ordering the goods, the deliver goods system delivers goods to the customers commodity according to order the goods user profile in the information cache database and the information of order goods thereof of user.
Further, the method of above-mentioned a kind of wireless shopping, the user adopts wireless mode to accept center interactive query commodity by cellphone information and user's request with mobile phone, the user puts through IVR intelligent sound platform by mobile phone after finding suitable commodity, relies on the commodity sign symbol inquire, personal identification papers number, bank's card number to carry out ordering and paying of commodity according to voice suggestion.
Further, the method of above-mentioned a kind of wireless shopping, before cellphone subscriber and user asked the center of accepting mutual, the user carried out the registration of personal information by sending short message by mobile phone, returned registration status information with the form of short message to the user behind the establishment log-on message.
Again further, the method for above-mentioned a kind of wireless shopping, described commodity are tangible goods or intangible goods or information products or service.
Again further, the system of above-mentioned a kind of wireless shopping, comprise that the user asks the center of accepting, information of goods information data storehouse, telephone bank, user order the goods information cache database and deliver goods system, user request is accepted the center and is connected with employing the Internet, information of goods information data storehouse, and information of goods information data storehouse and the user information cache database of ordering the goods also adopts the Internet to be connected.
The outstanding substantive distinguishing features and the obvious improvement of technical solution of the present invention is mainly reflected in:
The method and system of radio real-name system commodities purchased of the present invention, combinations such as intelligent decision function with the excavation of the stability of user's secure private management, product and maintainable, mass data and coupling, customer demand program, realize the intelligence inquire and the subscribed services of commodity, convenient, fast, accurate, plenty of time can be saved, need not specially make a trip for commodities purchased, more do not need long-time queuing checkout, can in the shortest time, enjoy the service that commodity are delivered goods to the customers after utilizing mobile phone order goods.The evolution that replaces the sales mode of the stream of people and logistics with information flow has brought huge economic benefit, can improve people's quality of life greatly, advances construction of harmonious society effectively.Also break through the obstacle of tradition commercial affairs, not only for client has saved a large amount of time, simultaneously, system can regularly provide the sales promotion information of commodity for the consumer, for the consumer saves heavy sugar, makes the consumer not go out the door and just can enjoy top quality service.Traffic pressure can be further alleviated in the implementation of home-confined shopping way, improves congested in traffic situation effectively, has greatly improved city image, has produced remarkable economic efficiency and social effect.
Description of drawings
Fig. 1: process flow diagram of the present invention;
Fig. 2: the implementing procedure figure of cellphone subscriber's shopping.
The implication of each Reference numeral sees the following form among the figure:
Reference numeral Implication Reference numeral Implication Reference numeral Implication
101 The cellphone subscriber 102 The cell site 103 The base station
104 Public telephone network 105 End office (EO) 106 IVR intelligent sound platform
107 The center is accepted in user's request 108 The order goods cache database 109 The deliver goods system
110 The dispensing personnel 111 Sms center 112 Network management by short messages
113 Internet 114 Fire wall 115 Banking system
116 Fire wall 117 The information of goods information data storehouse
Embodiment
A kind of method and system of radio purchasing commodity, at first, the user carries out the registration of information by sending short message by mobile phone, returns registration status information with the form of short message to the user behind the establishment log-on message; The user adopts wireless mode to accept center interactive query commodity by cellphone information and user's request with mobile phone, the merchandise news that cellphone subscriber's request is bought is sent to the information of goods information data storehouse, effectively finish cellphone subscriber's secure payment fund by telephone bank in the back in the request of confirming the cellphone subscriber, and the effective information in the information of goods information data storehouse and user profile is accessed to user's information cache database of ordering the goods, the deliver goods system delivers goods to the customers commodity according to order the goods user profile in the information cache database and the information of order goods thereof of user.Simultaneously, system also can be the prompting that the consumer provides relevant informations such as commodity advertising campaign in the mode of short message.As shown in Figure 1, the radio purchasing merchandise system is formed and comprised: the center is accepted in user's request, the information of goods information data storehouse, telephone bank, user order the goods information cache database and deliver goods system, user's request is accepted the center and is adopted the Internet to be connected with the information of goods information data storehouse, information of goods information data storehouse and the user information cache database of ordering the goods adopts the Internet to be connected, adopt the professional IVR of interactive voice answering, the call center, the distributed data library searching, technological means such as telephone bank's paying are specifically implemented, wherein the IVR business just can be inquired about according to operation indicating as long as the cellphone subscriber dials assigned number, order, interactive service such as pay dues.
Below in conjunction with accompanying drawing 1 and Fig. 2 technical solution of the present invention is elaborated, its flow process is respectively:
1. cellphone subscriber 101 sends the accept center 107 inquiry product informations of notes to purchase system, and process is: cellphone subscriber 101-〉102-of cell site〉base station 103-〉sms center 111-〉network management by short messages 112-〉Internet113-〉user asks to accept center 107;
2. after cellphone subscriber 101 obtains and determines that institute purchases commodity, put through the IVR intelligent sound platform 106 of purchase system, process is: cellphone subscriber 101-〉cell site 102〉base station 103-〉public telephone network 104-〉105-of end office (EO)〉IVR106;
3. IVR intelligent sound platform 106 request users accept center 107 and finish ordering and paying of commodity, and process is: IVR106-〉user's request accepts center 107;
4. user request is accepted center 107 access products information databases 117 and carried out the predetermined of commodity, process: center 107-is accepted in user's request〉Internet113-〉fire wall 116-〉information of goods information data storehouse 117;
5. user's request is accepted center 107 access bank systems 115 and completed charge process: center 107-is accepted in user's request〉Internet113-〉fire wall 114-〉banking system 115;
6. user request accept center 107 with the order goods information cache to order goods cache database 108, process: center 107-is accepted in user's request〉order goods cache database 108;
7. the personnel's 110 inquiry order goods cache databases 108 of providing and delivering obtain distribution information, process: dispensing personnel 110-〉109-of deliver goods system〉order goods cache database 108;
8. the personnel 110 that provide and deliver send commodity to user 101, process: dispensing personnel 110-〉cellphone subscriber 101.
It should be noted that registration, inquiry, shopping, dispensing can realize by common network access, also can mobile phone WAP network access finish.Registration, inquiry, shopping, dispensing have a multiple combination, elaborate at a kind of situation wherein, and process of purchase is divided into following step usually:
(a) registration of user profile:
I. cellphone subscriber's editing short message, short message content is individual essential information;
II. the cellphone subscriber sends note, and note is sent to sms center 111, sends to user's request through Short Message Service Gateway 112 and accepts center 107;
III. create user profile, user's request is accepted center 107 and is registered for the user according to the short message content that cellphone subscriber 101 sends over, and log-on message is deposited to order goods cache database 108;
IV. return registration status information, user request is accepted center 107 login state is sent to cellphone subscriber 101 with the form of note, and content comprises information such as login state, log-in password;
V. cellphone subscriber 101 accepts registration status information.
(b) inquiry of commodity:
I. cellphone subscriber's editing short message, short message content is the key word of the commodity that will inquire about;
II. the cellphone subscriber sends note, and note is sent out sms center 111, sends to user's request through Short Message Service Gateway 112 and accepts center 107;
III. purchase system inquiring information of goods database, the short message content inquiring information of goods database 117 that center 107 sends over according to mobile phone 101 users is accepted in user's request;
IV. the cellphone subscriber receives Query Result, and user request is accepted center 107 merchandise news that inquires is sent to cellphone subscriber 101 with the content-form of note, multimedia message or other mobile phone terminal support;
V. the cellphone subscriber selects commodity, and the identifier (sign of numeral or other form) of the commodity bought wanted in merchandise news that cellphone subscriber's 101 browing systems send and record.
(c) purchase of commodity:
I. user request is accepted center 107 access bank systems 115 and is completed charge, and its process is: the make a telephone call to IVR platform 106 of purchase system of cellphone subscriber 101; Import the identifier of commodity according to the indication of telephone prompts sound; According to the indication input ID (identity number) card No. of telephone prompts sound, cellphone subscriber 101 confirms by banking system 115 whether cellphone subscriber 101 paying information is effective according to the indication input account No. and the password of telephone prompts sound;
II. confirm by information of goods information data storehouse 117 whether cellphone subscribers 101 the information of order goods is effective;
III. if payment information and order goods information are all effective, system deposits above information in order goods cache database 108;
IV.IVR platform 106 is play the Transaction Success prompt tone;
V. user's request is accepted center 107 and is sent note to mobile phone user 101, and content comprises information such as stateful transaction, transaction number;
VI. purchasing process finishes.
(d) dispensing of commodity, commodity distribution personnel 110 are according to the distribution information in the orders for goods cache database 108, and dispensing personnel 110 send the commodity of its order by deliver goods system 109.
In the technical solution of the present invention, user's request center of accepting is used for handling cellphone subscriber's services request, is carried out with it alternately by the client requests user request center of accepting, and the information of goods information data storehouse is sent to cellphone subscriber's solicited message in user's request center of accepting.When the consumer carried out the merchandise news inquiry service, the retrieval by the information of goods information data storehouse fed back to the user with the needed merchandise query information of user with the form of short message; When the consumer carried out commodity purchasing, the information of goods information data storehouse was sent to cellphone subscriber's solicited message in user's request center of accepting, and confirms whether consumer's request is effective.Telephone bank mainly finishes the function of consumer safety payment, when the consumer carries out commodity purchasing, if confirm that by the information of goods information data library searching consumer's request is effective, promptly finish the process of cellphone subscriber's secure payment fund by telephone bank, and the merchandise news after will buying and consumer information by the merchandising database unloading to user's information cache database of ordering the goods.The deliver goods system provides the service of delivering goods to the customers according to the order the goods user profile in the information cache database, the information and the delivery information of its order goods of user for the user.
In sum, the method and system of radio real-name system commodities purchased is not subjected to the restriction in time, place, and the consumer can realize inquiry by mobile phone and buy, be very easy to the consumer.This method not only can be carried out the inquiry and the purchase of physical goods, can allow the resident utilize mobile phone to realize payment functions such as wireless payment water rate, the electricity charge simultaneously.The user can buy information products and service by mobile phone, process and above-mentioned order physical goods are similar, the user sends to user's request with order and accepts the center, and database is sent to cellphone subscriber's solicited message in user's request center of accepting, and passes through data base querying, whether confirmation is effective, if the user can finish payment business by telephone bank, the system validation Transaction Success effectively,, and sending confirmation to the user, the process of paying dues finishes.
Below only be concrete exemplary applications of the present invention, protection scope of the present invention is not constituted any limitation.All employing equivalents or equivalence are replaced and the technical scheme of formation, all drop within the rights protection scope of the present invention.

Claims (5)

1. the method for a wireless shopping, it is characterized in that: the center is accepted in user's request and the cellphone subscriber is mutual, the merchandise news that cellphone subscriber's request is bought is sent to the information of goods information data storehouse, effectively finish cellphone subscriber's secure payment fund by telephone bank in the back in the request of confirming the cellphone subscriber, and the effective information in the information of goods information data storehouse and user profile is accessed to user's information cache database of ordering the goods, the deliver goods system delivers goods to the customers commodity according to order the goods user profile in the information cache database and the information of order goods thereof of user.
2. the method for a kind of wireless shopping according to claim 1, it is characterized in that: the user adopts wireless mode to accept center interactive query commodity by cellphone information and user's request with mobile phone, the user puts through IVR intelligent sound platform by mobile phone after finding suitable commodity, relies on the commodity sign symbol inquire, personal identification papers number, bank's card number to carry out ordering and paying of commodity according to voice suggestion.
3. the method for a kind of wireless shopping according to claim 1, it is characterized in that: before cellphone subscriber and user ask the center of accepting mutual, the user carries out the registration of personal information by sending short message by mobile phone, returns registration status information with the form of short message to the user behind the establishment log-on message.
4. the method for a kind of wireless shopping according to claim 1, it is characterized in that: described commodity are tangible goods or intangible goods.
5. the system of a wireless shopping, it is characterized in that: comprise that the user asks the center of accepting, information of goods information data storehouse, telephone bank, user order the goods information cache database and deliver goods system, user request is accepted the center and is connected with employing the Internet, information of goods information data storehouse, and information of goods information data storehouse and the user information cache database of ordering the goods also adopts the Internet to be connected.
CNA2007100243412A 2007-06-13 2007-06-13 Method and system of wireless shopping Pending CN101324943A (en)

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Application Number Priority Date Filing Date Title
CNA2007100243412A CN101324943A (en) 2007-06-13 2007-06-13 Method and system of wireless shopping

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Application Number Priority Date Filing Date Title
CNA2007100243412A CN101324943A (en) 2007-06-13 2007-06-13 Method and system of wireless shopping

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Cited By (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN102616515A (en) * 2011-01-28 2012-08-01 王镇方 Intelligent pipeline automatic transportation system
CN108038699A (en) * 2017-12-08 2018-05-15 北京联联看科技有限公司 A kind of antiforge method for commodities and anti-counterfeiting system based on Quick Response Code
CN110047476A (en) * 2017-12-07 2019-07-23 丰田自动车株式会社 Service providing apparatus and the storage medium for storing service providing program
CN111522907A (en) * 2020-03-30 2020-08-11 深圳市阿斯盾云科技有限公司 Intelligent voice shopping method and system

Cited By (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN102616515A (en) * 2011-01-28 2012-08-01 王镇方 Intelligent pipeline automatic transportation system
CN110047476A (en) * 2017-12-07 2019-07-23 丰田自动车株式会社 Service providing apparatus and the storage medium for storing service providing program
CN108038699A (en) * 2017-12-08 2018-05-15 北京联联看科技有限公司 A kind of antiforge method for commodities and anti-counterfeiting system based on Quick Response Code
CN111522907A (en) * 2020-03-30 2020-08-11 深圳市阿斯盾云科技有限公司 Intelligent voice shopping method and system

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