CN101306686A - Automobile remote diagnostic control system - Google Patents
Automobile remote diagnostic control system Download PDFInfo
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- CN101306686A CN101306686A CNA2008101234044A CN200810123404A CN101306686A CN 101306686 A CN101306686 A CN 101306686A CN A2008101234044 A CNA2008101234044 A CN A2008101234044A CN 200810123404 A CN200810123404 A CN 200810123404A CN 101306686 A CN101306686 A CN 101306686A
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- 238000004891 communication Methods 0.000 claims abstract description 29
- 235000021167 banquet Nutrition 0.000 claims description 6
- 239000000523 sample Substances 0.000 claims description 5
- 238000012423 maintenance Methods 0.000 abstract description 7
- 238000004171 remote diagnosis Methods 0.000 abstract description 7
- 230000002159 abnormal effect Effects 0.000 abstract description 5
- 230000003993 interaction Effects 0.000 abstract description 3
- 238000012544 monitoring process Methods 0.000 description 3
- 238000012545 processing Methods 0.000 description 3
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- 238000010586 diagram Methods 0.000 description 2
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- 238000004458 analytical method Methods 0.000 description 1
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Abstract
The invention relates to an automobile remote diagnosis and control system, which comprises a terminal device arranged on an automobile and communicating with an information management platform by a communication network. Through the arrangement of the terminal device in the automobile and the communication between the terminal device and the information management platform, the automobile remote diagnosis and control system realizes the two-way interaction between the automobile and the information management platform by using the information management platform to carry out the remote diagnosis and the maintenance to the automobile when the automobile is in abnormal situation.
Description
Technical field
The present invention relates to automotive field, especially a kind of automobile remote diagnostic control system.
Background technology
Along with improving constantly of living standards of the people, automobile is as a kind of trip instrument of practicality, and social popularity rate is also more and more higher, show according to data, entered since the new century, China's automobile industry is keeping speed of development faster always, becomes the backbone industry of pulling growth of the national economic.Along with national economy fast development, urbanization construction quickening, living standards of the people improve constantly, personal car purchase becomes the market mainstream, and automobile begins to enter family, and automotive society is being stepped in the part developed regions.
Along with the increasing of car owning amount, marketing system is also constantly perfect, and the whole nation has more than 2500 tame 4S shops, but how better to improve the automobile services level, improves the maintenance levels and the maintenance level of automobile, all is the task of top priority.
Summary of the invention
The automobile remote diagnostic control system that the object of the present invention is to provide a kind of two-way interaction, has Remote Diagnosis System.
For achieving the above object, a kind of automobile remote diagnostic control system provided by the invention comprises the terminating set that is installed on the vehicle, and terminating set is by communication network and information management platform communication.
The present invention is by installing terminal device in vehicle, and by the communication between terminating set and the information management platform, when abnormal condition appear in vehicle, by information management platform vehicle is carried out remote diagnosis and maintenance, realized the two-way interaction between vehicle and the information management platform.
Description of drawings
Fig. 1 is a network topological diagram of the present invention;
Fig. 2 is the structural representation of terminating set among the present invention;
Fig. 3 is the scheme drawing of information management platform of the present invention;
Fig. 4 is the positioning flow figure of system of the present invention;
Fig. 5, the 6th, workflow diagram of the present invention.
The specific embodiment
A kind of automobile remote diagnostic control system, native system comprises the user that terminating set 10 has been installed, information management platform 20 (being called for short " platform "), communication network 50, gps satellite 60, shop-on-wheel 30, public service station 40, information management platform 20 is got in touch with the user that terminating set 10 has been installed by communication network 50, finish uploading and downloading of data, gps satellite 60 sends the user of satellite-signal to installing terminal device 10, location information is provided, shop-on-wheel 30 receives the scheduling of information management platform 20 by communication network 50, management, public service station 40 is as the 4S shop, service network etc., also be to get in touch by communication network 50 and information management platform 20, the management of the management platform of receiving information 20, scheduling, and the data that provide of sharing information management platform, data, as shown in Figure 1.
In conjunction with Fig. 2, described terminating set 10 comprises controller 11, the input end of controller 11 is provided with communication antenna 12 and gps antenna 13, the mouth of controller 11 links to each other with warning device 16 with CAN bus 15 by expansion interface 14, the mouth of controller 11 is external inspecting probe 17 and talking handle 18 also, controller 11 has the GPS location, communication and data processing function, finish picture control in the car by monitoring probe 17, finish the speech communication of terminating set 10 and information management platform 20 by talking handle 18, the input/output end port that ECP Extended Capabilities Port 14 provides automobile CAN-bus 15 to insert, the output port that abnormal condition is sent the warning device 16 of alerting signal also is provided, and expansion interface 14 has preset the host-host protocol of automobile CAN-bus 15.
In conjunction with Fig. 1,2,4, after terminating set 10 starts, receive the signal of gps satellite 60 by gps antenna 13,11 pairs of signals that received of controller are handled, and resolve terminal user's location information (comprising longitude, latitude, speed, direction etc.), and the result who resolves is sent to communication network 50 by communication antenna 12, transmit locating datas to information management platform 20 by communication network 50, information management platform 20 receives locating data, and the data that received are preserved, in order to examination; Simultaneously, terminating set 10 reads vehicle CAN bus 15 information by controller 11, mobile Internet by terminating set 10 is uploaded to information management platform 20, information management platform 20 attendant are by the Internet WEB system, the abnormal data that inquiry CAN bus 15 sends, automotive expert by information management platform 20 diagnostic systems carries out remote diagnosis and maintenance, in case of necessity, the monitoring probe 17 and the talking handle 18 of Remote Open controller 11 carry out online reparation, instruct, if still can't repair, can be by information management platform 20 inquiry shop-on-wheel 30 or public service station 40 nearby, inform that the car owner goes to service point nearby, or arrange nearby that shop-on-wheel 30 goes to the car owner position of fault to handle.
In conjunction with Fig. 3, described information management platform 20 comprises that service attends a banquet 21 and server 22, and service attends a banquet 21 by communication network 50 and terminating set 10 communications, also is provided with fireproof brickwork 23 and router two 4 in the information management platform 20.Serve 21 the users that attend a banquet and get in touch, and the problem of terminal user's reflection is handled by communication network 50 and installing terminal device 10; Server 21 is made up of map information server, customer resources server, platform application management software; Router two 4 provides the WEB of information management platform 20 to insert; 23 pairs of servers 21 of fireproof brickwork are protected anti-, anti-illegal-inbreak, protection system safety.The software of information management platform 20 is made up of routine dispatching system 25, expert diagnostic system 26, CRM system 27 and Vehicle Information System 28.System can carry out online refreshing and online upgrading to the vehicle computer information of reflection abnormal data by information management platform 20, also can carry out system resource by the shop-on-wheel 30 of information management platform 20 and various places and share, provide the safety traffic guarantee the fault vehicle.
Below in conjunction with Fig. 5,6 the present invention is further illustrated.
When terminating set 10 in running order; the car owner finds vehicle abnormality or askes and cry for help when helping; send help signal by the talking handle 18 of terminating set 10 or the flash appeal of warning device 16 to information management platform 20; the service of the information management platform 20 21 relief information that receive this user of attending a banquet, accept:
The routine dispatching system 25 of log-on message management platform 20, and set up archives in CRM system 27, expert diagnostic system 26 is seen register information in system after, send to terminating set 10 by information management platform 20 and to read automobile CAN-bus 15 instruction, send to terminating set 10 by communication network 50, terminating set 10 receives information management platform 20 transmission information through communication antenna 12, and via controller 11 decodings are sent CAN bus 15 by expansion interface 14 and read request signal; CAN bus 15 central control systems are received request signal, agree to send the CAN bus data, send the CAN bus data to expansion interface 14, and via controller 11 is handled again; Terminating set 10 obtains the CAN bus data, sends to information management platform 20 through communication network 50.The expert diagnostic system 26 of information management platform 20 receives data; And assemble Vehicle Information System 28 and carry out data analysis; Information management platform 20 experts carry out remote diagnosis and processing according to the result of analysis conditions by the expert.
The information of uploading for terminating set 10 has two kinds of processing modes:
One for the vehicle program exception, directly carries out remote reflash, finishes reparation, registration on the CRM system 27 of information management platform 20;
They are two years old, for in confused situation, the situation that needs remote operation, guidance, detailed process is as follows: by the monitoring probe 17 and the talking handle 18 of expert's Remote Open terminating set 10 of expert diagnostic system 26, the situation at scene is done comprehensive understanding, and link up with the user, carry out online direction by talking handle 18, need remote-operated, then by communication network 50 is long-range vehicle is carried out data or program updating voluntarily by the expert, and confirm repairing the result, repair and finish, repair results in client visitor reason system 27 registrations of information management platform 20.And can't repair, feed back to the routine dispatching system 25 of information management platform 20, routine dispatching system 25 is according to feedback result inquiring user geographic position and near service network, confirm the judgement of vehicle problem point simultaneously, if judge what vehicle was not suitable for taking action, then find user's vehicle location point by information management platform 20, and notice shop-on-wheel 30 or the public service station 40 object point on site maintenance of sending someone nearby, and result put on record on the CRM system 27 of information management platform 20.And judge what vehicle can be taken action, and can guides user get in touch public service station 40 maintenances nearby, process and result that while information management platform 20 will be handled put on record in CRM system 28.
Claims (6)
1, a kind of automobile remote diagnostic control system is characterized in that: comprise the terminating set (10) that is installed on the vehicle, terminating set (10) is by communication network (50) and information management platform (20) communication.
2, automobile remote diagnostic control system according to claim 1 is characterized in that: described information management platform (20) is by communication network (50) and shop-on-wheel (30), public service station (40) communication.
3, automobile remote diagnostic control system according to claim 1, it is characterized in that: described terminating set (10) comprises controller (11), the input end of controller (11) is provided with communication antenna (12) and gps antenna (13), and the mouth of controller (11) links to each other with warning device (16) with CAN bus (15) by expansion interface (14).
4, automobile remote diagnostic control system according to claim 1, it is characterized in that: described information management platform (20) comprises serving attends a banquet (21) and server (22), and service is attended a banquet (21) by communication network (50) and terminating set (10) communication.
5, automobile remote diagnostic control system according to claim 3 is characterized in that: mouth external inspecting probe (17) and the talking handle (18) of described controller (11).
6, automobile remote diagnostic control system according to claim 4 is characterized in that: also be provided with fireproof brickwork (23) and router (24) in the described information management platform (20).
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CNA2008101234044A CN101306686A (en) | 2008-06-03 | 2008-06-03 | Automobile remote diagnostic control system |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CNA2008101234044A CN101306686A (en) | 2008-06-03 | 2008-06-03 | Automobile remote diagnostic control system |
Publications (1)
| Publication Number | Publication Date |
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| CN101306686A true CN101306686A (en) | 2008-11-19 |
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| Application Number | Title | Priority Date | Filing Date |
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| CNA2008101234044A Pending CN101306686A (en) | 2008-06-03 | 2008-06-03 | Automobile remote diagnostic control system |
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Cited By (11)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN101867596A (en) * | 2009-04-15 | 2010-10-20 | 福特全球技术公司 | Vehicle wireless information system |
| CN102213962A (en) * | 2010-04-09 | 2011-10-12 | 华东师范大学 | OSGi (Open Service Gateway Initiative)-based remote real-time automobile diagnosis system |
| CN103901871A (en) * | 2012-12-25 | 2014-07-02 | 上海通用汽车有限公司 | Remote diagnosis and maintenance system for vehicles |
| CN105072206A (en) * | 2015-09-18 | 2015-11-18 | 厦门市龟龟网络技术有限公司 | System and method for realizing on-the-spot vehicle repair and maintenance service based on Internet |
| CN105109492A (en) * | 2015-08-23 | 2015-12-02 | 苏州黄章妹族工业设计有限公司 | Device for online communication of automobile manufacturer and user |
| CN108919780A (en) * | 2018-06-29 | 2018-11-30 | 深圳市元征科技股份有限公司 | Remote diagnosis method for vehicle fault and relevant device |
| CN109845229A (en) * | 2017-03-29 | 2019-06-04 | 深圳市元征科技股份有限公司 | The communication means of automobile remote diagnostic, device and system |
| CN109835349A (en) * | 2017-11-28 | 2019-06-04 | 丰田自动车株式会社 | Fault car inference system and its estimating method and non-transitory storage medium |
| CN111144787A (en) * | 2019-12-31 | 2020-05-12 | 上海能塔智能科技有限公司 | Vehicle-using process accident processing method and device, electronic equipment and medium |
| CN112622879A (en) * | 2019-09-24 | 2021-04-09 | 本田技研工业株式会社 | Remote parking system |
| CN113126589A (en) * | 2019-12-31 | 2021-07-16 | 广州汽车集团股份有限公司 | Vehicle-mounted self-diagnosis method, vehicle-mounted intelligent system and self-diagnosis system |
-
2008
- 2008-06-03 CN CNA2008101234044A patent/CN101306686A/en active Pending
Cited By (15)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN101867596B (en) * | 2009-04-15 | 2017-10-03 | 福特全球技术公司 | Vehicle wireless information system |
| CN101867596A (en) * | 2009-04-15 | 2010-10-20 | 福特全球技术公司 | Vehicle wireless information system |
| CN102213962A (en) * | 2010-04-09 | 2011-10-12 | 华东师范大学 | OSGi (Open Service Gateway Initiative)-based remote real-time automobile diagnosis system |
| CN103901871A (en) * | 2012-12-25 | 2014-07-02 | 上海通用汽车有限公司 | Remote diagnosis and maintenance system for vehicles |
| CN105109492A (en) * | 2015-08-23 | 2015-12-02 | 苏州黄章妹族工业设计有限公司 | Device for online communication of automobile manufacturer and user |
| CN105072206A (en) * | 2015-09-18 | 2015-11-18 | 厦门市龟龟网络技术有限公司 | System and method for realizing on-the-spot vehicle repair and maintenance service based on Internet |
| CN109845229B (en) * | 2017-03-29 | 2022-02-22 | 深圳市元征科技股份有限公司 | Communication method, device and system for remote diagnosis of automobile |
| CN109845229A (en) * | 2017-03-29 | 2019-06-04 | 深圳市元征科技股份有限公司 | The communication means of automobile remote diagnostic, device and system |
| CN109835349A (en) * | 2017-11-28 | 2019-06-04 | 丰田自动车株式会社 | Fault car inference system and its estimating method and non-transitory storage medium |
| CN108919780A (en) * | 2018-06-29 | 2018-11-30 | 深圳市元征科技股份有限公司 | Remote diagnosis method for vehicle fault and relevant device |
| CN112622879A (en) * | 2019-09-24 | 2021-04-09 | 本田技研工业株式会社 | Remote parking system |
| CN112622879B (en) * | 2019-09-24 | 2024-04-16 | 本田技研工业株式会社 | Remote parking system |
| CN113126589A (en) * | 2019-12-31 | 2021-07-16 | 广州汽车集团股份有限公司 | Vehicle-mounted self-diagnosis method, vehicle-mounted intelligent system and self-diagnosis system |
| CN111144787A (en) * | 2019-12-31 | 2020-05-12 | 上海能塔智能科技有限公司 | Vehicle-using process accident processing method and device, electronic equipment and medium |
| CN111144787B (en) * | 2019-12-31 | 2023-08-25 | 上海能塔智能科技有限公司 | Method and device for processing accident of vehicular flow, electronic equipment and medium |
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Open date: 20081119 |