CN101299281A - Channel patrol checking management system - Google Patents
Channel patrol checking management system Download PDFInfo
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- CN101299281A CN101299281A CNA2008100287472A CN200810028747A CN101299281A CN 101299281 A CN101299281 A CN 101299281A CN A2008100287472 A CNA2008100287472 A CN A2008100287472A CN 200810028747 A CN200810028747 A CN 200810028747A CN 101299281 A CN101299281 A CN 101299281A
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Abstract
The present invention provides a channel inspection management system, including mobile inspection terminal carried by the channel manager during operation and a background administrative center, wherein, the mobile inspection terminal is connected with the background administrative center through wireless network, the mobile inspection terminal is also connected with a GPS positioning system to identify the geographic information during inspection, the mobile inspection terminal is mounted with an inspection procedure, the inspection procedure automatically generates the electronic inspection form according to the inspection standard content recorded in the background administrative center, and then uploads all the inspection circumstances recorded by the channel manager on the electronic inspection form. The present invention improves the work efficiency of the inspection channel manager, which fully realizes the electronic inspection, and conforms to the information management requirements.
Description
Technical field
The invention belongs to the field that channel patrol checking management of communication group and Channel Manager work and monitor, particularly relate to a kind of automatic patrolling and checking management system marketing channel.
Background technology
Continuous expansion along with commmunication company's scope of business, being on the increase of each subordinate society site of commmunication company, in these social sites is when company has brought more economic return, how better to manage these sites, increase work efficiency, make full use of effective resource and create more economic benefit, become extremely important and very necessary work of commmunication company.These network point distribution are extensive, and the management and monitoring difficulty strengthens, and mainly is to visit by patrolling and examining of Channel Manager to carry out to network node administration, so the Channel Manager is to the becoming more and more important that the work of visiting just shows of patrolling and examining of site.
At present each commmunication company substantially all is that the mode that adopts paper record, Hui company to add up is again carried out to patrolling and examining the work of visiting, and workload is huge, the examination risk of site is also strengthened, and these are not patrolled and examined data and carry out informationization processing.The more and more incompatible at present and even business development from now on of this working method, therefore pressing for a kind of new work means supports this business, improve working conditions, uniform data collecting platform and monitor supervision platform improve data collection capability and management level.
Professional skill by each social site is carried out effective supervision and examination, manages the work of each social site apace, provides data support fast and accurately for the company leader formulates business decision, service management analyst at different levels carries out the marketing.For carrying out this work, move and dropped into a large amount of resources, each site work is exercised supervision and examines, guide them to improve service quality and make mobile brand.
Summary of the invention
The objective of the invention is to overcome the drawback of channel patrol checking way to manage in the past, providing a kind of is core with the channel patrol checking management, the daily work of patrolling and examining to the Channel Manager realizes comprehensively careful management, and it is convenient to use, patrol and examine safe and reliable management system, can carry out supervision and management such as work attendance simultaneously again the Channel Manager.
In order to realize the foregoing invention purpose, the technical scheme of employing is as follows:
A kind of channel patrol checking management system, comprise terminal and the back-stage management center patrolled and examined of moving, move and to patrol and examine terminal and be connected with the back-stage management center by wireless network, move and to patrol and examine terminal and also be connected with the GPS positioning system, described back-stage management center is provided with patrols and examines information server and GIS electronic chart server.
Of the present invention moving when patrolling and examining terminal operation carried by the Channel Manager, is connected with the back-stage management center by wireless network, and the Channel Manager patrols and examines the terminal realization robotization of marketing channel is patrolled and examined by mobile, and with the communication of back-stage management center.
In the technique scheme, described move patrolled and examined terminal and is provided with the program of patrolling and examining, the program of patrolling and examining receives the standard content of patrolling and examining that the back-stage management center sent by wireless network, patrolling and examining standard content according to this patrols and examines terminal and generates automatically and patrol and examine electronic spreadsheet moving, and the electronic spreadsheet of patrolling and examining that will record the information of patrolling and examining is sent to the back-stage management center, the back-stage management center is patrolled and examined terminal and sends and patrol and examine standard content and electronic spreadsheet is patrolled and examined in reception to moving by patrolling and examining information server, and the back-stage management center also shows by GIS electronic chart server moves the electronic geographic-information of patrolling and examining terminal.
Of the present invention move patrolled and examined terminal and patrols and examines electronic spreadsheet by automatic generation, the Channel Manager only need patrol and examine electronic spreadsheet simply the information of patrolling and examining fill in just and can realize patrolling and examining marketing channel, the described electronic spreadsheet of patrolling and examining is designed to options and the project of the patrolling and examining formation of filling in item, by to the options of the project of patrolling and examining with fill in and carry out definite value and just can realize patrolling and examining recording of information, so, the Channel Manager is in the process of patrolling and examining, as long as the number node that input need be patrolled and examined, and patrol and examine list according to what system automatically generated, the concrete condition of corresponding channel site is filled in detail and is patrolled and examined content accordingly, will patrol and examine content and be sent to the back-stage management center fast by patrolling and examining terminal again.The back-stage management center can implement to show and patrol and examine relevant electronic geographic-information by the GIS electronic chart.
Further, patrol and examine terminal and form network system by a back-stage management center and a plurality of move by B/S and/or C/S framework.
The present invention is by patrol and examine the terminal setting and patrol and examine program, the framework that adopts B/S and C/S to combine moving.The back-stage management center is as server, and a plurality of moving patrolled and examined terminal as client computer, moves to patrol and examine terminal and downloads on the back-stage management center and patrol and examine standard content, generates automatically and patrols and examines electronic spreadsheet, guaranteed to patrol and examine the promptness of information generation and comprehensive; Simultaneously can suitably bring into play Channel Manager's subjective initiative again, when overcoming the existing information of patrolling and examining and generating or single electronic induction cause the information of patrolling and examining comprehensive inadequately, or single manual manufacture causes generating drawbacks such as untimely; Simultaneously, the standard of patrolling and examining leaves the back-stage management center in, makes that the mobile terminal of patrolling and examining is comparatively succinct, guarantees the security and the agility of operation, has guaranteed to patrol and examine the promptness and the integrality of list.
Described move patrolled and examined terminal and also is connected with monitoring client by wireless network, and described monitoring client receives by wireless network and moves the GPS geography information of patrolling and examining the terminal transmission, with supervision and the management of realization to the Channel Manager.Computer by monitoring client, can check the particular geographic location that each Channel Manager is current intuitively, degree of accuracy is up to 10-20 rice, and can see the situation that it is movable, the inquiry of historical track be can also carry out, scene supervision and management realized Channel Manager's work.Adopt such structure, can also realize Channel Manager's attendance management, monitoring client can be consulted each Channel Manager's the situation of turning out for work and attendance record.Evaluation module is by setting various appraisal standards, the scoring examination that Channel Manager's work is quantized, and can generate the various examinations forms of marking.The implementation of appraisal management has promoted Channel Manager's work incentive, has improved the efficient of work.
The described mobile terminal of patrolling and examining uses soap agreement and WEB SERVICE to carry out communication, and described monitoring client makes soap agreement and WEB SERVICES carry out communication.
Described moving patrolled and examined terminal by bluetooth connection GPS positioning system or the mobile built-in GPS positioning system of terminal of patrolling and examining.
Described move patrolled and examined terminal and is provided with camera head.Form with electronic spreadsheet when the Channel Manager finds channel site problem is described and uploads immediately the back-stage management center to fault, can also take and upload scene photograph by camera head simultaneously, managerial personnel are by detailed picture and Word message, can clearly understand the concrete condition of site, be convenient to remote guide and handle accordingly, and can be used as site evidence in violation of rules and regulations.
Described moving patrolled and examined terminal employing PDA mobile phone or smart mobile phone.
The described program of patrolling and examining of patrolling and examining terminal that moves is provided with inspector's authentication module.Usually the form by password authenticates, and the Channel Manager starts to move and patrols and examines before the terminal, will pass through password authentication earlier, could start the program of patrolling and examining and patrols and examines, and has further ensured the security of use.
Integrated application of the present invention ITIL (IT infrastructure storehouse) theory, GPRS/CDMA network (comprising later 3G network) wireless communication technique, B/S and C/S framework combine, the webservice application technology, the GIS technology, the GPS global-positioning technology, PDA programming, at the communications conduit scene patrol and examine, function such as maintenance, data acquisition and the brand-new management system of a cover developed.Based on the idea in management of innovation, be core with the channel patrol checking, Channel Manager's the routine work and the examination of channel are realized comprehensively careful management.The present invention improved the work efficiency of patrolling the Channel Manager, round Realization electronization patrol and examine, complied with the requirement of information system management.
Advanced technology such as GIS/GPRS/GPS/PDA/WAP that native system is integrated realize that the PDA terminal is downloaded wirelessly and electronic spreadsheet is patrolled and examined in submission; To the online supervision and the management of Channel Manager's work, the Channel Manager is carried out temporary scheduling, understand Channel Manager and social site and each commercial competition adversary's latest tendency; Monitoring client is realized the real-time monitoring to the Channel Manager, and history is patrolled and examined the playback of track; Realize the management of monthly task, temporary duty, and the real-time report of site abnormal problem is handled; By the zone, the Working service and the work quality of site type statistics and each site of inquiry generate data sheet, for company's market analysis and business decision provide accurate data to support.
System applies PDA terminal, GPS positioning function, GPRS wireless communication technology, technological means such as MapInfo electronic chart monitoring, realized single wireless the reporting of channel site patrol task group, the multi-faceted work efficiency that improved has ensured accuracy, the instantaneity and comprehensive of information.Accomplish real-time monitoring and mutual for the work management of site, improved the accuracy and the reliability of audit.
Description of drawings
Fig. 1 is a structural representation of the present invention.
Embodiment
The present invention is described further below in conjunction with accompanying drawing.
Structural representation of the present invention as shown in Figure 1, comprise the PDA that patrols and examines terminal as moving, PDA is connected with the GPS positioning system on the one hand, to determine Channel Manager's geographic position in the process of patrolling and examining, PDA is connected with monitoring client with the back-stage management center with the GPRS/EDGE wireless network by Webservice on the other hand.
The function of PDA is: the Channel Manager can fill in by PDA and patrol and examine data, is aggregated into the electronic cyclic list, and immediately this is patrolled and examined list by GPRS/EDGE and upload to background server; Can obtain this Channel Manager's positional information by GPS.
The function of monitoring client is: monitor PDA Channel Manager's status information constantly, and can check Channel Manager's historical path.
The function at back-stage management center is: be connected with PDA by wireless network, and be provided with background data base and deposit and patrol and examine instruction and patrol and examine object information etc., to realize the patrol task management, patrol and examine the auditing flow management, the patrol record audit, to patrol and examine the query statistic of data, functions such as the generation of each data sheet.Background data base uses SQL SERVER 2000 memory system datas, realizes the automated back-up of data, restore funcitons.
PDA submits to the soap agreement of patrolling and examining data use web services to upload data to background data base.PDA uses the web services of soap agreement and foundation to carry out communication.Monitoring client uses the web services of soap agreement and foundation to carry out communication.
The task that the Channel Manager can carry out comprises: channel site daily patrol and examine, unconventionally patrol and examine, report unusually, information acquisition is upgraded, daily channel is visited, Channel Manager's work week work program, and channel minutes and site data are distributed record.
Cruising inspection system when the Channel Manager patrols and examines to the channel site on the initial landing PDA, patrol and examine the appraisal standards item of patrolling and examining in the program record of giving a mark by what PDA go up to load, patrol and examine program after record is finished and to form patrolling and examining list and uploading to the patrolling and checking management system backstage immediately of this channel site automatically by GPRS/EDGE; Managerial personnel can singly examine inspection group by central management system.
When the Channel Manager carries out daily visiting to the channel site, cruising inspection system on the initial landing PDA, in visiting module, fill in the daily working condition of visiting in site, the canned data, the data that comprise the cover card are distributed record, the site has or not information such as abnormal conditions, is committed to the backstage by wireless network after record is finished.Managerial personnel can check the working condition that channel is visited immediately, even and can send out group's list, the instant communication of realization channel management and execution to the Channel Manager.
The Channel Manager can check and oneself administer the information of site by the work program of part authority in consistency operation oneself, obtains the channel information support.
On the other hand, the program of patrolling and examining on the PDA can be obtained current longitude and latitude locating information automatically and report to central management system by the GPS module automatically, and the management and monitoring personnel can be known Channel Manager's working position thus, and Channel Manager's historical conduct route.Thereby can carry out effective supervision and scheduling to the Channel Manager.
System provides a cover to patrol and examine for the back-stage management personnel and sends single auditing flow, is used for every month automatic channel site that generates and patrols and examines examination work form.
System provides the Channel Manager to patrol and examine the distance look facility in every month for the back-stage management personnel, can be used for generating Channel Manager's working condition form of going out, and provides data to support to Channel Manager's examination work.
The present invention also combines the Geographic Information System of a GIS, and PDA connects satnav GPS device-to-server by Bluetooth technology and sends the longitude and latitude geographical location information.Computer by monitoring client, can check the particular geographic location that each Channel Manager is current intuitively, degree of accuracy is up to 10-20 rice, and can see the situation that it is movable, the inquiry of historical track be can also carry out, scene supervision and management realized Channel Manager's work.Simultaneously, system provides the electronic chart monitoring interface for the back-stage management personnel, is used for finishing the network point distribution classification and shows on electronic chart, and can on map, clearly check the specifying information of each site, comprise the geographic position, the site photographic intelligence is used to understand network point distribution information.
Native system has also been realized the appraisal management of Channel Manager and channel site, can consult each Channel Manager's the record of going out to patrol and examine and visit by system.Evaluation module is by setting various appraisal standards, the statistics that Channel Manager's work is quantized, and can generate the various examinations forms of marking.The implementation of appraisal management has promoted Channel Manager's work incentive, has improved the efficient of work.
Claims (10)
1, channel patrol checking management system, it is characterized in that comprising terminal and the back-stage management center patrolled and examined of moving, move and to patrol and examine terminal and be connected with the back-stage management center by wireless network, move and to patrol and examine terminal and also be connected with the GPS positioning system, described back-stage management center is provided with patrols and examines information server and GIS electronic chart server.
2, channel patrol checking management system according to claim 1, it is characterized in that described move patrol and examine terminal and be provided with the program of patrolling and examining, the program of patrolling and examining receives the standard content of patrolling and examining that the back-stage management center sent by wireless network, patrolling and examining standard content according to this patrols and examines terminal and generates automatically and patrol and examine electronic spreadsheet moving, and the electronic spreadsheet of patrolling and examining that will record the information of patrolling and examining is sent to the back-stage management center, the back-stage management center is patrolled and examined terminal and sends and patrol and examine standard content and electronic spreadsheet is patrolled and examined in reception to moving by patrolling and examining information server, and the back-stage management center also shows by GIS electronic chart server moves the electronic geographic-information of patrolling and examining terminal.
3, channel patrol checking management system according to claim 1 and 2 is characterized in that being patrolled and examined terminal and being formed network system by B/S and/or C/S framework by a back-stage management center and a plurality of move.
4, channel patrol checking management system according to claim 3, it is characterized in that described move patrol and examine terminal and also be connected with monitoring client by wireless network, described monitoring client receives to move by wireless network patrols and examines the GPS geography information that terminal sends, to realize the supervision to Channel Manager's work.
5, channel patrol checking management system according to claim 4 is characterized in that the described mobile terminal of patrolling and examining is connected employing GPRS or EDGE with the wireless network of back-stage management center or monitoring client, and connects GPRS or EDGE wireless network by WEB SERVICES.
6, channel patrol checking management system according to claim 5 is characterized in that described move patrol and examine terminal and use soap agreement and WEB SERVICE to carry out communication, and described monitoring client use soap agreement and WEB SERVICES carry out communication.
7, channel patrol checking management system according to claim 1 is characterized in that the described mobile terminal of patrolling and examining connects GPS positioning system or the mobile built-in GPS positioning system of terminal of patrolling and examining by bluetooth.
8, channel patrol checking management system according to claim 7 is characterized in that described move patrol and examine terminal and be built-in with camera head.
9, channel patrol checking management system according to claim 8 is characterized in that the described mobile terminal of patrolling and examining adopts the PDA mobile phone.
10, channel patrol checking management system according to claim 9 is characterized in that the described program of patrolling and examining of patrolling and examining terminal that moves is provided with inspector's authentication module.
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Address after: 510000 No. 17 Yu Nan Road, Tianhe District, Guangdong, Guangzhou Patentee after: GOSUNCN TECHNOLOGY GROUP CO., LTD. Address before: 510000 No. 17 Yu Nan Road, Tianhe District, Guangdong, Guangzhou Patentee before: Guangdong Gosun Telecommunications Co., Ltd. |