CN101297542B - Remote-controlled monitor device - Google Patents
Remote-controlled monitor device Download PDFInfo
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- CN101297542B CN101297542B CN200680039973XA CN200680039973A CN101297542B CN 101297542 B CN101297542 B CN 101297542B CN 200680039973X A CN200680039973X A CN 200680039973XA CN 200680039973 A CN200680039973 A CN 200680039973A CN 101297542 B CN101297542 B CN 101297542B
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
- H04M3/51—Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing
- H04M3/523—Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing with call distribution or queueing
Abstract
A remote-controlled monitor device includes an input unit (13) for inputting a signal issued from a remote-controlled object and its user; a call information storage unit (12) for storing call-object telephones corresponding to the issued signals for each of the areas for which remote-controlled monitor is performed; the telephone quantity modification unit (11) for modifying the number of telephones stored in the call information storage unit; and output units (11, 13) for outputting a call signal to the number of telephones modified by the telephone quantity modification unit according to the area of the signal issuing origin of the signal inputted from the input unit.
Description
Technical field
The present invention relates to based on from the dialing signal of telemonitoring object and user's thereof telephone set and the Long-Range Surveillance Unit that monitors.
Background technology
In the past, when the oppressive accident of elevator took place, the user in the car can obtain contact with the operator of elevator long distance central monitoring position.If telephone number that this user uses on hand the portable telephone machine of expecting someone's call to dial is the elevator long distance central monitoring position or the interphone in the operation car are then to the dialing signal of central monitoring position output phone.Be provided with relay and a plurality of telephone set is accepted these dialing signals at central monitoring position.
Here, relay is by judging the area in dialing source from the dialing signal of user's telephone set, and in a plurality of telephone sets of central monitoring position side, export telephone call signal as the predefined telephone set on the call intent ground of taking on this area of judging.Like this, according to the telephone set of the switch call destination, dialing source of phone, by only realizing to reply efficiencyization from user's inquiry with the form of user's conversation in the predefined area of operator of central monitoring position.
But, for example taking place under the situation of earthquake, sharply increase from the user's who lives in this area telephone set.Like this, must not be not only by in the telephone set of central monitoring position side, take on the telephone set that the area takes place in above-mentioned earthquake and handle whole incoming calls, the operator's that handles this telephone set burden is significantly increased.And, because with respect to the dialing number, the incoming call number is obviously few, so a part of user can not promptly get in touch with the operator.
Summary of the invention
Thus, even the purpose of this invention is to provide a kind of Long-Range Surveillance Unit that under the situation that dialing signal sharply increases, also can alleviate the load of incoming call as far as possible.
A kind of Long-Range Surveillance Unit is provided according to the embodiment of the present invention, it is characterized in that, have: input part, to importing from telemonitoring object and user's thereof dialing signal; The call information storage part is to each of a plurality of areas of carrying out telemonitoring, by the platform number of each area storage with respect to the telephone set of the call object of dialing signal; Input number judging part is to the input number of each area judgement from the time per unit of the dialing signal of the telephone set in predefined area; Platform is counted changing unit, corresponding to counted the input number that judgement section judges goes out by described input the platform number of storing in the described call information storage part is changed; And efferent according to the area by the dialing source of the signal of above-mentioned input part input, in a plurality of telephone sets, by the telephone set of the platform number of above-mentioned number changing unit change, is exported call signal.
Description of drawings
Fig. 1 is the block diagram of expression according to the structure example of the Long-Range Surveillance System of embodiments of the present invention.
Fig. 2 is the block diagram of expression according to the internal structure example of the central monitoring position relay of the Long-Range Surveillance System of embodiments of the present invention.
Fig. 3 is the figure that represents an example of the regional namelist stored according to the storage part of the central monitoring position relay of the Long-Range Surveillance System of embodiments of the present invention with the form of form.
Fig. 4 is the figure that represents an example of the distribution area table stored according to the storage part of the central monitoring position relay of the Long-Range Surveillance System of embodiments of the present invention with the form of form.
Fig. 5 is the figure that represents an example of the distribution numerical table stored according to the storage part of the central monitoring position relay of the Long-Range Surveillance System of embodiments of the present invention with the form of form.
Fig. 6 is the figure that represents an example of the dialing situation management table stored according to the storage part of the central monitoring position relay of the Long-Range Surveillance System of embodiments of the present invention with the form of form.
Fig. 7 is an example of action is handled in expression according to user's telephone set in the Long-Range Surveillance System of embodiments of the present invention and the conversation between the central monitoring position telephone set a flow chart.
Fig. 8 is the figure that represents the renewal example of the distribution area table stored according to the storage part of the central monitoring position relay of the Long-Range Surveillance System of embodiments of the present invention with the form of form.
Embodiment
Below, with reference to the accompanying drawings embodiments of the present invention are described.
Fig. 1 is the block diagram of expression according to the structure example of the Long-Range Surveillance System of embodiments of the present invention.In addition, the telemonitoring with elevator is that example describes in the present embodiment, but the present invention also can be applied in the telemonitoring of the telemonitoring of other lifts such as escalator and the equipment beyond the lift.
This Long-Range Surveillance System has a plurality of user's telephone sets 1,2,3, public telephone network 4 and elevator long distance central monitoring position 5.User's telephone set 1,2,3 is for the interphone in the telephone set that the user held of elevator or the lift car etc.Telephone set is fixed telephone or portable telephone.
Elevator long distance central monitoring position 5 possesses central monitoring position relay 6 and central monitoring position telephone set 7,8,9.
User's telephone set 1,2,3 is connected with the central monitoring position relay 6 of elevator long distance central monitoring position 5 by public telephone network 4.Central monitoring position relay 6 is the Long-Range Surveillance Unit that is connected with central monitoring position telephone set 7,8,9.
Central monitoring position telephone set 7,8,9 is the telephone set that the operator of elevator long distance central monitoring position 5 uses.The dialing signal that central monitoring position relay 6 is imported from user's telephone set 1,2,3, and to the one or more output call signals in the central monitoring position telephone set 7,8,9.
When the operator of the telephone set of having imported call signal carries out the off-hook (off hook) of this central monitoring position telephone set, become the state that to converse between the telephone set of the output source of this telephone set and dialing signal.In addition, though user's telephone set and central monitoring position telephone set only illustrate three respectively among Fig. 1, in fact be not limited to this number.
Fig. 2 is the block diagram of expression according to the internal structure example of the central monitoring position relay 6 of the Long-Range Surveillance System of embodiments of the present invention.
Central monitoring position relay 6 possesses control part 11, storage part 12 and the communication interface 13 of the action of management devices integral body, interconnects between them.And communication interface 13 is connected with public telephone line 4 and central monitoring position telephone set 7,8,9.Communication interface 13 as will from the telemonitoring object with and the input part imported of user's dialing signal play a role.
Fig. 3 is the figure that represents an example of the regional namelist stored according to the storage part 12 of the central monitoring position relay 6 of the Long-Range Surveillance System of embodiments of the present invention with the form of form.
Storage part 12 for the control that comprises control part 11 with program and storage device that the regional namelist of form shown in Figure 3 is stored.This area's namelist is office's number corresponding form that manages with regional title outside the city in the source of will dialling.
In the regional namelist shown in Figure 3, to as the corresponding respectively city that the area arranged such as " capital circle ", " Northwest ", " northeast " of Japan Area name, " SHIN-ETSU HANTOTAI " and " northern land " outer innings number.That is, storage part 12 plays a role as office outside the city of the source telephone number that will dial number with regional information storage part that outer innings number corresponding area, this city stored.
Fig. 4 is the figure that represents an example of the distribution area table stored according to the storage part 12 of the central monitoring position relay 6 of the Long-Range Surveillance System of embodiments of the present invention with the form of form.
Storage part 12 except the control of storage control part 11 with the program, also store the distribution area table of form shown in Figure 4.This distribution area table is to be respectively the form in area of telephone set in the dialing source of dialing signal as the trigger (trigger) of the call signal of incoming call objects to 7,8,9 definition of central monitoring position telephone set.This distributes in the table of area, and intrinsic telephone number and Netherlands and central monitoring position telephone set 7,8,9 are corresponding and manage.
In the distribution area table shown in Figure 4, Netherlands " capital circle " is corresponding with the telephone number " 45**-1201 " of central monitoring position telephone set 7, and Netherlands " Northwest " is corresponding with the telephone number " 45**-1202 " of central monitoring position telephone set 8.
And then, in the distribution area table shown in Figure 4, Netherlands " northeast " is corresponding with the telephone number " 45**-1203 " of central monitoring position telephone set 9, Netherlands " SHIN-ETSU HANTOTAI " is corresponding with other central telephone number " 45**-1204 ", and Netherlands " northern land " is corresponding with other central telephone number " 45**-1205 ".
Fig. 5 is the figure that represents an example of the distribution numerical table stored according to the storage part 12 of the central monitoring position relay 6 of the Long-Range Surveillance System of embodiments of the present invention with the form of form.
Storage part 12 except the storage control part 11 control with the program, also store the distribution numerical table of form shown in Figure 5.Will be in this distribution numerical table from the dialing number of the time per unit of the telephone set of areal with corresponding and manage with respect to the platform number of the telephone set of the object output of the call signal of this dialing signal.The dialing number of time per unit is the output number of the dialing signal of for example each minute.
In the distribution numerical table shown in Figure 5, dialing number to each minute is " below 5 " corresponding allotments " 1 ", dialing number to each minute is " more than 6 below 10 " corresponding allotment " 2 ", dialing number to each minute is " more than 11 below 15 " corresponding allotment " 3 ", dialing number to each minute is " more than 16 below 20 " corresponding allotment " 4 ", is " more than 21 below 25 " corresponding allotment " 5 " to the dialing number of each minute.Certainly, this allotment can be set arbitrarily.
Fig. 6 is the figure that represents an example of the dialing situation management table stored according to the storage part 12 of the central monitoring position relay 6 of the Long-Range Surveillance System of embodiments of the present invention with the form of form.
Storage part 12 except the storage control part 11 control with the program, also store the dialing situation management table of form shown in Figure 6.In this table with Netherlands, corresponding and manage from the input number of each minute of the dialing signal of the telephone set in the area corresponding and allotment with this area's name.This allotment is the platform number from the telephone set of the object output of the relative call signal of the dialing signal of the telephone set in pairing area on the dialing situation management table.That is, the storage part 12 of memory dialing situation management table plays a role as each the call information storage part by the platform number of the telephone set of the relative call object of each regional memory dialing signal to a plurality of areas of carrying out telemonitoring.
Central monitoring position relay 6 will upgrade the dialing number of each minute on the dialing situation management table and the information of allotment from the variation of the input number of dialing signal each minute according to this of the telephone set of each department.That is, control part 11 is counted changing unit as the aforesaid platform that the platform number that is stored in the telephone set in the storage part 12 is changed and is played a role.The platform number of this telephone set is the platform number that carries out the telephone set of the relative call object of each the dialing signal in a plurality of areas of above-mentioned telemonitoring.
Then, the processing action according to the Long-Range Surveillance System of embodiments of the present invention is described.Fig. 7 is the flow chart that expression is handled an example of action according to the user's telephone set and the conversation between the central monitoring position telephone set of the Long-Range Surveillance System of embodiments of the present invention.
At first, operate in user's telephone set 1,2,3 telephone set on hand and during the telephone number of paging elevator long distance central monitoring position 5, this telephone set is exported to public telephone network 4 with dialing signal as the user of elevator.This dialing signal comprises dialing source telephone number and collects mail the ground telephone number.
When communication interface 13 input of central monitoring position relay 6 during from the dialing signal (step S1) of public telephone network 4, control part 11 detects the dialing source telephone number that is included in this dialing signal.That is, control part 11 plays a role as the test section that detection is included in the dialing source telephone number in the dialing signal.
And, control part 11 be reflected as with in the past in one minute from regional title table search to Netherlands and this retrieval number of times be stored in storage part 12 dialing situation management table (with reference to Fig. 6) on, the dialing number (step S3) of each minute that the regional title that retrieves as described above and areal title are corresponding.That is, control part 11 plays a role as judging part is counted in the input of judging by each area from the input number of the time per unit of the dialing signal of the telephone set in predefined area.
The corresponding allotment of regional title that control part 11 is retrieved from the distribution numerical table (with reference to Fig. 5) that is stored in storage part 12 and managed by dialing situation management table, and with this message reflection be with the situation management table (with reference to Fig. 6) that dials on the corresponding allotment (step S4) of above-mentioned regional title.
Fig. 8 is the figure that represents the renewal example of the distribution area table stored according to the storage part 12 of the central monitoring position relay 6 of the Long-Range Surveillance System of embodiments of the present invention with the form of form.
The concrete example of the processing of description of step S5.The allotment of the telephone set of the incoming call object that the dialing from user's telephone set of capital circle of control part 11 is relative is under 3 situation such shown in the dialing situation management table (with reference to Fig. 6), upgrade this distribution area table, so that central telephone number corresponding with " the capital circle " of showing the regional title on (with reference to Fig. 4) as the distribution area that is stored in storage part 12 is " 45**-1201 ", " 45**-1202 " and " 45**-1203 " these three.
Here, distributing before the renewal of area table " 45**-1202 " for central telephone number is as illustrated in fig. 4 with respect to the telephone number from the telephone set of the incoming call object of the dialing of Northwest user's telephone set, and " 45**-1203 " is the telephone number with respect to the telephone set of the incoming call object of the dialing of northeast user's telephone set.Therefore, control part 11 is in order to keep with respect to the incoming call from the dialing of user's telephone set in these Northwest or northeast, increase " Northwest " in the Netherlands corresponding in the central telephone number on distributing the area table with " 45**-1204 ", with the Netherlands corresponding as central telephone number " 45**-1205 " in increase " northeast ".
After the renewal of such distribution area table, the dialing source telephone number that is comprised in the dialing signal of communication interface 13 input is when comprising the telephone number of the outer office in city number of capital circle, and telephone number is that the telephone set of " 45**-1201 ", " 45**-1202 " and " 45**-1203 " is exported call signal (step S6, S7) in 11 pairs of central monitoring position telephone sets of the control part of central monitoring position relay 6.
That is, the area in the dialing source of the signal that control part 11 and communication interface 13 are over according to input plays a role as the efferent of the telephone set output call signal of platform number in a plurality of telephone sets, that changed by control part 11 as described above.
Send calling tone from the telephone set of the output destination of this output signal.When in these telephone sets any one carried out off-hook, the ring tone of each telephone set of the output destination of call signal stopped, the telephone set that has carried out off-hook become can with the state of dialing source telephone machine conversation.
And, the dialing source telephone number that comprises in the dialing signal of communication interface 13 input is to comprise under any one the situation of telephone number of the outer office in city number in the SHIN-ETSU HANTOTAI and the Northwest, and telephone number is that the telephone set of " 45**-1204 " is exported call signal in 11 pairs of central monitoring position telephone sets of control part.
And, the dialing source telephone number that comprises in the dialing signal of communication interface 13 input is to comprise under any one the situation of telephone number of the outer office in city number in northern land and northeast, and telephone number is that the telephone set of " 45**-1205 " is exported call signal in 11 pairs of central monitoring position telephone sets of control part.
As mentioned above, in the Long-Range Surveillance Unit according to embodiments of the present invention, according to area from the dialing source of the dialing signal of user's telephone set, in the telephone set of central monitoring position side, by the telephone set output call signal of each regional pre-assigned incoming call object.And, under the situation that the output frequency from the dialing signal of a telephone set in the each department increases, increase processing from the platform number of the telephone set of the relative incoming call object of the dialing of the telephone set of this area.Thus, even when sharply increasing from the dialing of the telephone set in part area, also can use telephone set to receive to this dialing than the platform number of Duoing usually because of the disaster of for example earthquake etc. etc.Thus, can alleviate the operator's of central monitoring position burden, so can realize to satisfactory answer from user's phone.
In addition, the present invention is not limited to above-mentioned execution mode, the implementation phase in can be in the scope that does not break away from its main points with the inscape distortion and specialize.In addition, can form various inventions by the suitable combination of disclosed a plurality of inscapes in the above-described embodiment.For example, also can from the whole inscapes shown in the execution mode, omit several inscapes.And then, also can appropriate combination relate to the inscape of different execution modes.
Claims (3)
1. Long-Range Surveillance Unit is characterized in that having:
Input part is to importing from telemonitoring object and user's thereof dialing signal;
The call information storage part is to each of a plurality of areas of carrying out telemonitoring, by the platform number of each area storage with respect to the telephone set of the call object of described dialing signal;
Input number judging part is to the input number of each area judgement from the time per unit of the dialing signal of the telephone set in predefined area;
Platform is counted changing unit, corresponding to counted the input number that judgement section judges goes out by described input the platform number of storing in the described call information storage part is changed; And,
Efferent according to the area by the dialing source of the signal of described input part input, in a plurality of telephone sets, by the telephone set of the platform number of described number changing unit change, is exported call signal.
2. Long-Range Surveillance Unit as claimed in claim 1 is characterized in that,
Also have regional judging part, this area's judging part is judged the area in the dialing source of described dialing signal;
Described call information storage part with this area with corresponding and stored from the telephone number of the telephone set of the relative call object of the dialing of the telephone set of this area;
Described number changing unit changes area and the telephone number of storing in the described call information storage part;
Described efferent is from retrieval of described call information storage part and regional corresponding telephone number by described regional judgement section judges, to exporting call signal with this telephone number telephone corresponding that retrieves.
3. Long-Range Surveillance Unit as claimed in claim 2 is characterized in that,
Also have:
Test section detects the dialing source telephone number that is included in the described dialing signal; And,
The regional information storage part is stored to office outside the city of described dialing source telephone number number with outer innings number corresponding area, this city;
Described regional judging part utilizes described regional information storage part that the area in the dialing source of described dialing signal is judged according to by outside the city that comprises in the detected telephone number of described test section innings number.
Applications Claiming Priority (3)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| JP354882/2005 | 2005-12-08 | ||
| JP2005354882A JP4436796B2 (en) | 2005-12-08 | 2005-12-08 | Remote monitoring device |
| PCT/JP2006/324471 WO2007066730A1 (en) | 2005-12-08 | 2006-12-07 | Remote-controlled monitor device |
Publications (2)
| Publication Number | Publication Date |
|---|---|
| CN101297542A CN101297542A (en) | 2008-10-29 |
| CN101297542B true CN101297542B (en) | 2010-12-08 |
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Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN200680039973XA Active CN101297542B (en) | 2005-12-08 | 2006-12-07 | Remote-controlled monitor device |
Country Status (3)
| Country | Link |
|---|---|
| JP (1) | JP4436796B2 (en) |
| CN (1) | CN101297542B (en) |
| WO (1) | WO2007066730A1 (en) |
Cited By (1)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN108694677A (en) * | 2017-03-31 | 2018-10-23 | 三菱电机大楼技术服务株式会社 | Monitoring system |
Families Citing this family (2)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| JP2014181110A (en) * | 2013-03-19 | 2014-09-29 | Hitachi Building Systems Co Ltd | Monitoring system |
| JP6370741B2 (en) * | 2015-05-20 | 2018-08-08 | 株式会社日立ビルシステム | Remote monitoring system |
Citations (2)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN2598966Y (en) * | 2002-11-20 | 2004-01-14 | 广州市正诚控制系统工程有限公司 | Elevator network sevice and monitornig management system |
| JP2005167471A (en) * | 2003-12-01 | 2005-06-23 | Oki Electric Ind Co Ltd | Telephone downloading system, telephone conversation controller and program |
Family Cites Families (1)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| JP2003073050A (en) * | 2001-08-30 | 2003-03-12 | Toshiba Elevator Co Ltd | Elevator remote monitoring device |
-
2005
- 2005-12-08 JP JP2005354882A patent/JP4436796B2/en active Active
-
2006
- 2006-12-07 CN CN200680039973XA patent/CN101297542B/en active Active
- 2006-12-07 WO PCT/JP2006/324471 patent/WO2007066730A1/en active Application Filing
Patent Citations (2)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN2598966Y (en) * | 2002-11-20 | 2004-01-14 | 广州市正诚控制系统工程有限公司 | Elevator network sevice and monitornig management system |
| JP2005167471A (en) * | 2003-12-01 | 2005-06-23 | Oki Electric Ind Co Ltd | Telephone downloading system, telephone conversation controller and program |
Cited By (2)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN108694677A (en) * | 2017-03-31 | 2018-10-23 | 三菱电机大楼技术服务株式会社 | Monitoring system |
| CN108694677B (en) * | 2017-03-31 | 2021-11-23 | 三菱电机大楼技术服务株式会社 | Monitoring system |
Also Published As
| Publication number | Publication date |
|---|---|
| JP2007159011A (en) | 2007-06-21 |
| JP4436796B2 (en) | 2010-03-24 |
| CN101297542A (en) | 2008-10-29 |
| WO2007066730A1 (en) | 2007-06-14 |
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