CN101291370B - Method and system for guaranteeing dynamic service quality - Google Patents
Method and system for guaranteeing dynamic service quality Download PDFInfo
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Abstract
The invention provides a method and a system for dynamic service quality guarantee. The method comprises the following steps that: a user request with session identification is received; the user request is decomposed into a service request with the session identification and an SLA/QoS request with the session identification; and the service request is executed according to the SLA/QoS request, and the service is delivered. The system comprises the following modules that: a service analysis module is used to receive the user request with the session identification and decompose the user request into the service request with the session identification and the SLA/QoS request with the session identification; and a service logic control module is used to execute the service request according to the SLA/QoS request and deliver the service. With the method and the system, an operator can also allow a user to select the service quality of the service while the operator provides the user with service list selection, the system can monitor the service quality of the selected current service by the user, thereby meeting the service requirement of the user and synchronously bringing higher user experience.
Description
Technical field
The present invention relates to a kind of method and system of quality of service dynamic guarantee, more specifically, relate to a kind of user of permission and when selecting business, allow the user to select the quality of service method and the system of service quality.
Background technology
Along with the continuous development of telecommunications industry, various novel business also continue to bring out out with many-sided demands such as the communication of satisfying the user, study, amusements.But the user is not only to show on the diversity of operations in the demand to business, also more and more higher to the requirement of QoS aspect, therefore, professional supplier and developer need constantly research and practice promoting every development of technology, thereby provide polytype guarantee to satisfy the demand of user to service quality for the user.On the technology realization aspect of service quality, two class technology are arranged usually, a class is service quality (QoS-Quality of Service), it is as basic-level support, be used to provide multiple measurement index, and handle, the business that offers the user is measured and estimated by computational analysis; Another kind of is service level (SLA-Service Lever Agreement), and it is promised to undertake as user oriented agreement usually, expresses quality of service characteristics and requirement from user perspective.Because of in the utilization of reality, the situation that SLA and QoS obscure can appear usually, and in follow-up description, the unified SLA/QoS that uses represents service quality.
At present, the SLA/QoS scheme that offers the user is roughly as follows: the user is when ordering products, promptly comprised relevant SLA/QoS index in the product of ordering, perhaps the user is by signing the contract of SLA/QoS separately to specify its desired SLA/QoS with the service provider.Above-mentioned user is descended to install on equipment that exchanges or the equipment that service is provided by service quality administrative system (SLAM-Service Lever Agreement Management) to the requirement of SLA/QoS, when the user is using when professional, above switching equipment or service equipment will carry out resource allocation according to the SLA/QoS of customer requirements, provide its desired service quality to the user.
When the inlet (Portal) that the service provider provides by operator provides business to the user, generally also can provide service quality to select for the user, as the user when selecting Internet video etc. professional, can also select the picture of this Internet video, the service quality of sound aspect, the index of this type of service quality can directly offer service providing system (SDS-Service Delivery System), is directly carried out by SDS.Yet in the process that is delivered for use of this type of business, there are the following problems at least in inventor's discovery prior art as above:
Because when the user selects business by Portal selected SLA/QoS is required directly to pass to SDS, and do not pass to the SLAM system, like this, the SLAM system can't monitor user-selected quality of service requirement; In addition, SDS need be provided with the treatment mechanism of differentiating that SLA/QoS requires, and SLA/QoS to require be that needs according to market and marketing change, so the treatment mechanism of above-mentioned SDS also need change, can bring bigger trouble to the service provider.In addition, when the user selects business by Portal, if comprised the relevant information of specific SLA/QoS in the professional clauses and subclauses, then offer in user's the process in business, SDS can offer the SLA/QoS report of SLAM system reality according to the professional delivery process of reality, this actual SLA/QoS report may clash with the SLA/QoS index that the user sets when the order business, thereby cause fault or unusual, bring puzzlement to the user, required higher SLA/QoS index when the subscribe video as: user, this higher SLA/QoS index has been made record in the SLAM system, as user during at program of program request, the video that only needs general service quality, and in the process of playing programs, SDS can be to the SLA/QoS of SLAM System Reports reality, so this actual SLA/QoS can not satisfy the SLA/QoS index of registering in the SLAM system.
Summary of the invention
The embodiment of the invention provides a kind of method and system of quality of service dynamic guarantee, and that selects so that the user is selected business monitors when time professional needed service quality, thereby brings preferably to the user in to business demand and experience satisfying the user.
The embodiment of the invention provides a kind of method of quality of service dynamic guarantee, may further comprise the steps:
Reception is provided with user's request of session sign;
Described user's request is decomposed into service request that is provided with described session sign and the SLA/QoS request that is provided with described session sign;
Carry out described service request and delivered service according to described SLA/QoS request.
The embodiment of the invention also provides a kind of system of quality of service dynamic guarantee, comprising:
The business diagnosis module is used to receive the user's request that is provided with the session sign, and described user's request is decomposed into service request that is provided with the session sign and the SLA/QoS request that is provided with the session sign; The service logic control module is used for carrying out described service request and delivered service according to described SLA/QoS request.
Description of drawings
Fig. 1 is the flow chart of the quality of service dynamic guarantee method of one embodiment of the invention;
Fig. 2 is the schematic diagram of the quality of service dynamic guarantee system of one embodiment of the invention;
Fig. 3 is the schematic diagram of the quality of service dynamic guarantee system of one embodiment of the invention;
Fig. 4 is the professional flow chart that uses in the one embodiment of the invention;
Fig. 5 is the flow chart of professional monitoring in the one embodiment of the invention.
Embodiment
Please join shown in Figure 1ly, one embodiment of the invention provides a kind of method of quality of service dynamic guarantee, and this method comprises the steps:
101: the business diagnosis module receives the user's request that is provided with the session sign, above-mentioned user's request is decomposed into service request that is provided with the session sign and the SLA/QoS request that is provided with the session sign;
102: the service logic control module is carried out service request and delivered service according to above-mentioned SLA/QoS request.
Fig. 2 is the system of a kind of quality of service dynamic guarantee of providing of one embodiment of the invention, and this system comprises:
Business diagnosis module 11 is used to receive the user's request that is provided with the session sign, described user's request is decomposed into service request that is provided with the session sign and the SLA/QoS request that is provided with the session sign;
Service logic control module 12 is used for carrying out described service request and delivered service according to described SLA/QoS request.
The method and system of the quality of service dynamic guarantee that provides by the above embodiment of the present invention, the SLA/QoS of user's single service selection can be required be applied in the service request, thereby can satisfy user's business need and SLA/QoS requirement, bring higher experience to the user.
The system that one embodiment of the invention provides a kind of quality of service dynamic guarantee as shown in Figure 3, this system comprises service providing system SDS, wherein SDS comprises business diagnosis module and service logic control module,, below will be to introducing respectively as upper module.
The business diagnosis module is used to receive the user's request that is provided with the session sign, and described user's request is decomposed into service request that is provided with the session sign and the SLA/QoS request that is provided with the session sign;
The service logic control module is used for carrying out described service request and delivered service according to above-mentioned SLA/QoS request.
Further, the system of above-mentioned a kind of quality of service dynamic guarantee also comprises service quality administrative system (SLAM-Service Lever Agreement Management), the SLAM system comprises that SLA/QoS opens module, and it is used for described SLA/QoS request is converted into SLA/QoS parameter and described SLA/QoS parameter is related with described session sign; The service logic control module is used for carrying out described service request and delivered service according to the related described SLA/QoS parameter of described and described session sign, and wherein the SLA/QoS parameter is the form that SDS requires.
Further, above-mentioned SLAM system also comprises the SLA/QoS analysis module, is used for described SLA/QoS request being converted into the SLA/QoS subscription parameters and described SLA/QoS subscription parameters being associated with described session sign; SLA/QoS opens module and is used for described SLA/QoS subscription parameters is converted into SLA/QoS parameter and described SLA/QoS parameter is related with described session sign, and wherein the SLA/QoS subscription parameters is the form of SLAM system requirements.
Further, above-mentioned SDS also comprises the SLA/QoS receiver module, and it is used to receive the SLA/QoS parameter related with described session sign, and is stored in user's configuration database; User's configuration database, it is used to store SLA/QoS parameter and business configuration; Professional control logic module is used for obtaining SLA/QoS parameter and business configuration from user's configuration database, and carries out described service request and delivered service according to the related described SLA/QoS parameter of described and described session sign.
Further, above-mentioned SDS also comprises the business diagnosis configuration module, and it is used for storing the decomposition method of user's request parameter, and above-mentioned business diagnosis module is used for according to the decomposition method of above-mentioned parameter user's request being decomposed into service request and SLA/QoS request.Following subordinate list lattice 1 are the attribute definition of business diagnosis configuration module:
Form 1 business diagnosis configuration module attribute definition
The attribute mark | Property Name | Key assignments | Content and constraint | Type |
[0034]?
Publish?Item?ID | Issue clauses and subclauses sign | ? | Non-NULL | S? |
Service?ID? | Traffic flag | ? | Non-NULL | S? |
Parameter?ID? | The parameter sign | ? | Non-NULL | S? |
Parameter?Order | The parameter sequence number | ? | Non-NULL | N? |
Parameter?Name | Parameter name | ? | Non-NULL | S? |
Data?Type? | The value type | ? | Non-NULL | S? |
Constraints? | Constraints | ? | ? | S? |
Service?Request?Tag | Service request parameter sign | ? | ? | S? |
Service?Request?Order | Service request parameter sequence number | ? | ? | N? |
Quality?Request?Tag | Quality of service request parameter sign | ? | ? | S? |
Quality?Request?Order | Quality of service request parameter sequence number | ? | ? | N? |
Wherein issuing clauses and subclauses sign (Publish Item ID) is the unique sign of service distribution in the clauses and subclauses of the Portal page.Because same business or content can be issued into different clauses and subclauses by suitable customization when issue, therefore, for same business or content, can have a plurality of issue clauses and subclauses.Traffic flag (ServiceID) is to issue the sign of pairing business of clauses and subclauses or application among the Portal.
When the user selects the Portal clauses and subclauses, can form user's request of forming by series of parameters, these parameters can be distinguished by operation parameter sign (Parameter ID) or parameter sequence number (Parameter Order).Wherein, the parameter sign has provided at the operation parameter sign and has carried out the parameter region timesharing, represents the character string of different parameters; The parameter sequence number has then provided when the operation parameter sequence number is distinguished different parameters, the position of parameter parameter in call request.Parameter name (Parameter Name) is a text string, is used for distinguishing easily parameter; The value type of value type (Data Type) expression parameter, its property content can be S, the expression parameter value is a character string; N, the expression parameter value is a numerical value; D, the expression parameter value is a date type, can carry out suitable increase or minimizing to the type of value in the system of reality realizes; But constraints has then provided the constrained type and the selected value of parameter value, can use object constraint language (OCL-Object Constraint Language) to wait and be described.
Service request parameter sign (Service Request Tag) and service request parameter sequence number (ServiceRequest Order) have provided the sign of parameter in the service request that obtains in the decomposition respectively with textual indicia and parameter sequence number dual mode; Quality of service request parameter sign (Quality Request Tag) and quality of service request parameter sequence number (Quality Request Order) have provided the sign of parameter in the SLA/QoS request that obtains in the decomposition respectively with textual indicia and sequence number.The difference of based target system realizes, can adopt textual indicia to distinguish parameter, also can adopt sequence number to come parameter is distinguished.
The attribute definition of above-mentioned business diagnosis configuration module now is described with a kind of example of watching video as shown in Table 2.Because issue clauses and subclauses sign is identical in each row with traffic flag in the attribute, no longer providing in the form down, * is expressed as the selection inventory in the following form.
Form 2 business diagnosis configuration modules (watching video)
The parameter sign | Parameter name | The parameter sequence number | The value type | Constraints | Service request parameter sign | Service request parameter sequence number | Quality of service request parameter sign | Quality of service request parameter sequence number |
Item?ID? | Issue clauses and subclauses sign | 1? | S? | ? | N/A? | ? | N/A? | ? |
Service ID | Traffic flag | 2? | S? | ? | Service ID? | 1? | Service ID? | 1? |
User?ID? | User ID | 3? | S? | ? | User?ID? | 2? | User?ID? | 2? |
[0041]?
Session ID | Session id | 4? | S? | ? | Session ID? | 3? | Session ID? | 3? |
Content ID | Content ID | 5? | S? | ? | Content ID | 4? | ? | ? |
Quality Level | The definition requirement | 6? | S? | ?*? | ? | ? | Quality Parl? | 4? |
Further, above-mentioned SLAM system also comprises the SLA/QoS monitoring modular, it is used for forming according to the performance index of carrying out business procedure the real-time report of professional SLA/QoS, and the real-time report of professional SLA/QoS is monitored according to the SLA/QoS subscription parameters, the process of this monitoring is specially the SLA/QoS subscription parameters that the real-time report of described professional SLA/QoS is corresponding with described session sign and compares, to obtain comparison result, this comparison result can be for normally also being fault.Wherein the situation of Wei Liing comprises that the real-time report of professional SLA/QoS does not satisfy described SLA/QoS subscription parameters, also comprise the SLA/QoS fault trend that the real-time report analysis to professional SLA/QoS obtains, the SLA/QoS monitoring modular forms the report that breaks rules with reference to the comparison result of above-mentioned fault.
Further, above-mentioned SDS also comprises the SLA/QoS reporting modules, is used for forming professional SLA/QoS report according to the performance index of carrying out business procedure; Above-mentioned SLA/QoS monitoring modular also is used for described professional SLA/QoS report is changed into the real-time report of professional SLA/QoS.
Further, above-mentioned SDS also comprises the SLA/QoS suitable modules, be used to receive the suitable request of service logic control module and to service logic control module Resources allocation, the service logic control module is carried out service request and delivered service according to the above-mentioned SLA/QoS suitable modules resource that request distributes according to SLA/QoS.
Further, above-mentioned SLAM system also comprises the SLA/QoS adjusting module, and it is used for generating according to described fault comparison result adjusts report, and described service logic control module also is used for according to described adjustment report executing service request and delivered service.
Further, above-mentioned SLAM system also comprises the SLA database, its be used to store SLA/QoS subscription parameters, professional SLA/QoS real-time report, report and adjust report breaks rules.SLA/QoS opens module and is used for obtaining the SLA/QoS subscription parameters to convert the SLA/QoS parameter of SDS call format to, the real-time report of professional SLA/QoS, fault report and adjustment report reference for the technical staff from the SLA database.
Further, above-mentioned SDS also comprises the SLA/QoS reporting modules, above-mentioned SLAM system also comprises the SLA/QoS monitoring modular, wherein, the SLA/QoS reporting modules is used for forming professional SLA/QoS report according to the performance index of carrying out business procedure, and the SLA/QoS monitoring modular is handed in above-mentioned SLA/QoS report; The SLA/QoS monitoring modular is used for according to the SLA/QoS subscription parameters of session sign association above-mentioned professional SLA/QoS report being monitored.Above-mentioned SLA/QoS monitoring modular is a SLA/QoS analysis module notice to monitoring when time business.
Above-mentioned SLA/QoS monitoring modular can also be used for the real-time report that forms professional SLA/QoS is handled in above-mentioned professional SLA/QoS report, and the SLA/QoS subscription parameters that the real-time report of professional SLA/QoS is corresponding with above-mentioned session sign compares, to obtain comparison result.Comparison result can be for normally also being fault, described SLA/QoS subscription parameters can not be satisfied in this fault for the real-time report of above-mentioned professional SLA/QoS, also can be the above-mentioned SLA/QoS fault trend that the real-time report analysis of professional SLA/QoS is obtained, the SLA/QoS monitoring modular forms the report that breaks rules according to the comparison result of above-mentioned fault.
Above-mentioned user generally sends user's request by terminal equipment to Portal, Portal collects the service parameter of user's input, the parameter that comprises Entry ID, user identity ID and SLA/QoS aspect, thereby form user's request, and ask assign sessions sign Session ID for this user, this Session ID is unique for the single business, also is the sign of other business of difference.In addition, the terminal equipment here is meant the equipment that is used for the access carrier business, comprises mobile phone, phone, PDA or PC or the like.
Be described in detail to the use flow process of user's request with to the monitoring of the SLA/QoS in professional use flow process below with reference to Fig. 4 and Fig. 5:
Please join shown in Figure 4ly, the embodiment of the invention two provides the flow process of a kind of quality of service dynamic guarantee system as follows:
P0: the user selects professional on Portal by terminal equipment and specifies requirement aspect the SLA/QoS.
The parameter of importing in business that P1:Portal selects the user and the specified services quality forms user's request of being provided with the session sign and the business diagnosis module is handed in this user's request, and this user's request comprises Entry ID, user identity ID, traffic ID, session sign Session ID etc.;
P2: the business diagnosis module is decomposed into the service request that is provided with the session sign by inquiry business analysis configuration module with user's request and is provided with the SLA/QoS request of session sign;
During concrete inquiry business analysis configuration module, can be according to Entry ID and traffic ID retrieval service analysis configuration table (please join form 1 and form 2), thereby obtain the configuring condition of each parameter of user's request, and according to the parameter decomposition method of appointment in the business diagnosis configuration, with each parameter distribution of user request in service request and SLA/QoS request, the configuration of supposing business diagnosis as shown in Table 2, user's request then as follows:
(pid01,video,86139x,szmsc01_00001,http://www.szmcc.video/video_req?va0001,1)
Can resolve into following service request (Service Request):
(QosFlag=1,video,86139x,szmsc01_00001,http://www.szmcc.video/video_req?va0001)
Ask (SLA/QoS Request) with SLA/QoS:
(video,86139x,szmsc01_00001,SlaReqsPortal)
Here Sla ReqsPortal is that SLA/QoS requires parameter, and it is expressed as the set of SLA/QoS relevant parameter, for example
SlaReqsPortal=(Quality?Level=1)
The SLA/QoS request comprises user ID, traffic ID, session sign, a SLA/QoS selection marker QosFlag and other service request parameters.
QoSFlag is shown in by the different list of values that use user's appointment and carries out different business in the service request, for example uses QoSFlag=1 to represent to use service quality to select; QoSFlag=0 disposes delivered service according to existing business and user.Wherein, if need not quality of service request, promptly during QoSFlag=0, SDS will handle according to prior art.
Below with reference to Fig. 4 the idiographic flow that SLA/QoS asks to be issued to SDS is described:
S1: the business diagnosis module is handed to the SLA/QoS analysis module with the SLA/QoS request;
The S2:SLA/QoS analysis module requires parameter S laReqsPortal to convert SLA/QoS customization parameter to SLA/QoS, as SlaReqs, and use the professional strategy that ensures that SLA/QoS customization parameter S laReqs is mapped to the SLA/QoS subscription parameters, as SlaReqsMapped.Afterwards, the SLA/QoS analysis module carries out following operation:
S2a, SLA/QoS analysis module are filed the SLA database with SLA/QoS subscription parameters etc., and the filing data comprises User ID, Session ID, Service ID, SlaReqs, SlaReqsMapped etc.
It is open-minded that S2b, SLA/QoS analysis module notice SLA/QoS opens module, the SLA/QoS subscription parameters can be delivered SLA/QoS in the time of notice and open module, and above-mentioned SLA/QoS subscription parameters also can be SLA/QoS and opens module and directly extract from the SLA database.
S2c, SLA/QoS analysis module notice SLA/QoS monitoring modular are to monitoring when time business, and its proportioning is the SLA/QoS subscription parameters.
S3, SLA/QoS open module and receive the request of opening, extract SLA/QoS subscription parameters SlaReqsMapped from the SLA database and (be shown as step S3a Fig. 4, if the SLA/QoS analysis module directly sends to SLA/QoS with the SLA/QoS subscription parameters and opens module, then this step can save), SLA/QoS opens module, and the SLA/QoS subscription parameters to be converted to form that SDS requires be the SLA/QoS parameter again and give SLA/QoS receiver module (being shown as step S3b among Fig. 4) with SLA/QoS parameter real time down.
S4, SLA/QoS receiver module receive the SLA/QoS parameter, and the SLA/QoS parameter is analyzed and filed in user's configuration database.
By aforesaid operations, the SLA/QoS of customer requirements request is issued among the SDS, and after receiving the processing successful respond of SLAM system, the business diagnosis module is submitted to the service logic control module with service request, carries out professional actual handing over process.Step is as follows:
P3, business diagnosis module submit to service request to the service logic control module;
P4, service logic control module are received service request, carry out necessary inspection, when needed, may need to obtain user's business configuration from user's configuration database;
P5, service logic control module request SLA/QoS suitable modules, request is suitable for the SLA/QoS parameter.
P6, SLA/QoS suitable modules are after receiving the request of being suitable for, and QoSFlag represents that the user has required special service quality guarantee in service request if certain quality of service requires sign, then according to SLA/QoS parameter distribution service resource; Otherwise, carry out Resources allocation according to prior art;
P7, service logic control module notice SLA/QoS reporting modules are collected the performance index of carrying out in the business procedure and are reported to form professional SLA/QoS.
P8, service logic control module use Resources allocation to pay the business of its requirement to the user.
Below with reference to Fig. 5, the monitoring flow process to SLA/QoS in the delivery process of business is described.
A1, SLA/QoS reporting modules form professional SLA/QoS report according to the performance index of carrying out in the business procedure.
A2, SLA/QoS reporting modules are given the SLA/QoS monitoring modular with professional SLA/QoS report reporting.
A3, SLA/QoS monitoring modular carry out necessary polymerization, calculating to professional SLA/QoS report, form the real-time report of professional SLA/QoS.Again real-time report and the SLA/QoS subscription parameters of professional SLA/QoS are compared, detect and whether break rules, be the SLA/QoS fault trend that the real-time report of professional SLA/QoS does not satisfy the SLA/QoS subscription parameters or the real-time report analysis of professional SLA/QoS is obtained, if break rules, form the report that breaks rules.
A4, SLA/QoS monitoring modular file the real-time report of professional SLA/QoS and fault or fault trend situation in the SLA database.
A5, SLA/QoS monitoring modular can also be to the real-time reports of other module outgoing traffics SLA/QoS when other module needs.
A6, occur to break rules or during fault trend, the SLA/QoS monitoring modular will be adjusted and ask to send to the SLA/QoS adjusting module.
A7, SLA/QoS adjusting module are handled the request of adjustment, form and adjust report and adjusted SLA/QoS subscription parameters, are made as SlaReqsAdjusted.
A8, SLA/QoS adjusting module are handled adjusting report and SLA/QoS subscription parameters, comprise three aspects:
A8a, SLA/QoS is adjusted report file in the SLA database.
A8b, will adjust report and be transmitted to the SLA/QoS monitoring modular, the relevant result that adjusts can be used in the follow-up observation process.
A8c, notice SLA/QoS open module and the SLA/QoS subscription parameters is adjusted are issued.
Below, will carry out issuing and suitable operation of adjusted SLA/QoS subscription parameters.
B1, SLA/QoS open module and will adjust request and send to the SLA/QoS receiver module.。
B2, SLA/QoS receiver module receive SLA/QoS parameter adjustment request, analyze adjusting request, and press following execution adjustment:
B2a, adjusted SLA/QoS subscription parameters is filed in user's configuration database.
B2b, the request will adjusted are transmitted to the SLA/QoS suitable modules, and request is carried out and adjusted.
B3, SLA/QoS suitable modules are received the request of adjustment, adjust operation, and concrete adjustment operation can comprise redistributing of resource etc.
B4, SLA/QoS suitable modules informing business Logic control module are asked to adjust to SLA/QoS, and the payment of business are adjusted.SLA/QoS suitable modules and service logic control module are coordinated mutually, to realize professional adjustment of paying.
Follow-up, will proceed the professional process that is delivered for use and monitor procedure.
Pass through embodiments of the invention, operator can also allow the user to select professional service quality providing business list to select to the user when, system can be to monitoring when time professional service quality that the user selects, brings higher user experience when can satisfy user's business demand like this; Because when providing service quality to select to the user is directly customer-oriented, the expression of service quality is that the user is understandable, can make things convenient for the accurate understanding of user like this and use professional.
In addition, realize that the software of the embodiment of the invention can be stored in the computer-readable recording medium, this software may further comprise the steps when carrying out: receive the user's request that is provided with the session sign; Described user's request is decomposed into service request that is provided with described session sign and the SLA/QoS request that is provided with described session sign; Carry out described service request and delivered service according to described SLA/QoS request.Described storage medium can be Rom/Ram, disk, CD etc.
More than disclosed only be several specific embodiment of the present invention, still, the present invention is not limited thereto, any those skilled in the art can think variation all should fall into protection scope of the present invention.
Claims (23)
1. the method for a quality of service dynamic guarantee is characterized in that, may further comprise the steps:
Reception is provided with user's request of session sign;
Described user's request is decomposed into service request that is provided with described session sign and the SLA/QoS request that is provided with described session sign;
Carry out described service request and delivered service according to described SLA/QoS request.
2. the method for quality of service dynamic guarantee as claimed in claim 1 is characterized in that, and is further comprising the steps of:
Described SLA/QoS request is converted into SLA/QoS parameter and described SLA/QoS parameter is related with described session sign;
The described step of carrying out described service request and delivered service according to described SLA/QoS request is specially: carry out service request and delivered service according to the described SLA/QoS parameter related with described session sign.
3. the method for quality of service dynamic guarantee as claimed in claim 2 is characterized in that, describedly described SLA/QoS request is converted into the SLA/QoS parameter and described SLA/QoS parameter specifically be may further comprise the steps with described session sign is related:
Described SLA/QoS request is converted into SLA/QoS subscription parameters and described SLA/QoS subscription parameters is related with described session sign, described SLA/QoS subscription parameters is converted into described SLA/QoS parameter and described SLA/QoS parameter is related with described session sign.
4. the method for quality of service dynamic guarantee as claimed in claim 3 is characterized in that, and is further comprising the steps of:
Form the real-time report of professional SLA/QoS according to the performance index in the execution service request process;
Described SLA/QoS subscription parameters according to the association of described session sign is monitored the real-time report of described professional SLA/QoS.
5. the method for quality of service dynamic guarantee as claimed in claim 4, it is characterized in that, describedly be specially: form professional SLA/QoS report according to the performance index of carrying out in the service request process, more professional SLA/QoS report is changed into the real-time report of professional SLA/QoS according to carrying out the step that performance index in the service request process form the real-time report of professional SLA/QoS.
6. the method for quality of service dynamic guarantee as claimed in claim 4, it is characterized in that: described step of the real-time report of described professional SLA/QoS being monitored according to the described SLA/QoS subscription parameters of described session sign association is specially: the described SLA/QoS subscription parameters that the real-time report of described professional SLA/QoS is related with described session sign is compared, to obtain comparison result.
7. the method for quality of service dynamic guarantee as claimed in claim 6 is characterized in that: described comparison result is for breaking rules, and the real-time report that described fault is specially described professional SLA/QoS does not satisfy described SLA/QoS subscription parameters.
8. the method for quality of service dynamic guarantee as claimed in claim 6 is characterized in that: described comparison result is for breaking rules, and described fault is specially the SLA/QoS fault trend that the real-time report analysis to described professional SLA/QoS obtains.
9. as the method for claim 7 or 8 described quality of service dynamic guarantee, it is characterized in that: further comprising the steps of:
With reference to the comparison result of described fault, form the report that breaks rules.
10. as the method for claim 7 or 8 described quality of service dynamic guarantee, it is characterized in that: further comprising the steps of: generate according to described fault comparison result and adjust report, according to described adjustment report executing service request and delivered service.
11. the system of a quality of service dynamic guarantee is characterized in that, comprising:
The business diagnosis module is used to receive the user's request that is provided with the session sign, and described user's request is decomposed into service request that is provided with the session sign and the SLA/QoS request that is provided with the session sign;
The service logic control module is used for carrying out described service request and delivered service according to described SLA/QoS request.
12. the system of quality of service dynamic guarantee as claimed in claim 11 is characterized in that, also comprises:
SLA/QoS opens module, is used for described SLA/QoS request is converted into SLA/QoS parameter and described SLA/QoS parameter is related with described session sign;
Described service logic control module is used for carrying out described service request and delivered service according to the related SLA/QoS parameter of described and described session sign.
13. the system of quality of service dynamic guarantee as claimed in claim 12 is characterized in that, also comprises:
The SLA/QoS analysis module is used for described SLA/QoS request being converted into the SLA/QoS subscription parameters and described SLA/QoS subscription parameters being associated with described session sign;
Described SLA/QoS opens module and is used for described SLA/QoS subscription parameters is converted into SLA/QoS parameter and related with described session sign.
14. the system of quality of service dynamic guarantee as claimed in claim 13 is characterized in that, also comprises:
The SLA/QoS receiver module is used to receive the SLA/QoS parameter related with described session sign, and is stored in user's configuration database;
User's configuration database is used to store SLA/QoS parameter and business configuration;
Described service logic control module is used for obtaining SLA/QoS parameter and business configuration from user's configuration database, and carries out described service request and delivered service according to the related SLA/QoS parameter of described and described session sign.
15. the system of quality of service dynamic guarantee as claimed in claim 14 is characterized in that, also comprises: the business diagnosis configuration module is used for storing the decomposition method of the parameter of user's request;
Described business diagnosis module is used for according to the decomposition method of described parameter user's request being decomposed into service request and SLA/QoS request.
16. the system of quality of service dynamic guarantee as claimed in claim 15 is characterized in that, also comprises:
The SLA/QoS monitoring modular is used for forming according to the performance index of carrying out business procedure the real-time report of professional SLA/QoS, and according to described SLa/QoS subscription parameters the real-time report of described professional SLA/QoS is monitored.
17. the system of quality of service dynamic guarantee as claimed in claim 16 is characterized in that, also comprises:
The SLA/QoS reporting modules is used for forming professional SLA/QoS report according to the performance index of carrying out business procedure;
Described SLA/QoS monitoring modular is used for described professional SLA/QoS report is changed into the real-time report of professional SLA/QoS.
18. the system of quality of service dynamic guarantee as claimed in claim 16, it is characterized in that, described SLA/QoS monitoring modular specifically is used for: the SLA/QoS subscription parameters that the real-time report of described professional SLA/QoS is corresponding with described session sign is compared, to obtain comparison result.
19. the system of quality of service dynamic guarantee as claimed in claim 18 is characterized in that, described comparison result is for breaking rules, and the real-time report that described fault is specially described professional SLA/QoS does not satisfy described SLA/QoS subscription parameters.
20. the system of quality of service dynamic guarantee as claimed in claim 18 is characterized in that, described comparison result is for breaking rules, and described fault is specially the SLA/QoS fault trend that the real-time report analysis to described professional SLA/QoS obtains.
21. the system as claim 19 or 20 described quality of service dynamic guarantee is characterized in that, described SLA/QoS monitoring modular also is used for the comparison result with reference to described fault, forms the report that breaks rules.
22. the system of quality of service dynamic guarantee as claimed in claim 11 is characterized in that, also comprises: the SLA/QoS suitable modules is used to receive the suitable request of service logic control module and to service logic control module Resources allocation;
The service logic control module is used for carrying out service request and delivered service according to the SLA/QoS suitable modules resource that request distributes according to SLA/QoS.
23. the system as claim 19 or 20 described quality of service dynamic guarantee is characterized in that, also comprises: the SLA/QoS adjusting module, be used for generating the adjustment report according to described fault comparison result,
Described service logic control module also is used for according to described adjustment report executing service request and delivered service.
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CN107566187B (en) * | 2017-09-29 | 2021-03-02 | 北京合天智汇信息技术有限公司 | SLA violation monitoring method, device and system |
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CN1863192A (en) * | 2005-05-09 | 2006-11-15 | 中兴通讯股份有限公司 | Method and system of on-line consultation of dynamic service level protocol |
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