CN101217515A - A system and method based on question sorting and push - Google Patents

A system and method based on question sorting and push Download PDF

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Publication number
CN101217515A
CN101217515A CNA2008100559890A CN200810055989A CN101217515A CN 101217515 A CN101217515 A CN 101217515A CN A2008100559890 A CNA2008100559890 A CN A2008100559890A CN 200810055989 A CN200810055989 A CN 200810055989A CN 101217515 A CN101217515 A CN 101217515A
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customer group
classification
question
corresponding relation
heap sort
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刘亚平
李璐璐
黄利贤
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Tencent Technology Shenzhen Co Ltd
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Tencent Technology Shenzhen Co Ltd
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Abstract

The invention discloses a system of pushing questions based on question classifications, which comprises a question push management unit, a classification corresponding relation database, a user group database and a user group question display unit, wherein, the question push management unit is used for corresponding the raised question to a question classification and then starting push operation, and the corresponding relation between the question classification and a group classification is read from the classification corresponding relation database, so as to search the group classification which is corresponding to the question classification; and a user group is read from the user group database to search the user group which is corresponding to the group classification and push a question to the user classification to display. The invention also discloses a method of pushing question based on question classifications. By adopting the system and the method of the invention and being specific to the question put forward by users, pushing questions specifically on the basis of question classifications is achieved, questions are pushed to the user groups of group classifications which are corresponding to the question classifications to be displayed, and the efficiency and accuracy of question answering are greatly improved.

Description

System and method based on problem classification propelling movement problem
Technical field
The present invention relates to the technology of the problem of pushing, relate in particular to a kind of system and method based on problem classification propelling movement problem.
Background technology
Instant messaging (IM, Instant Messaging) instrument is as the indispensable network tool of the daily communication of user, and generally rate is very high for it.At present, the IM instrument not only can be realized the instant communication between two users; And by P-2-P technology, the IM instrument can realize that based on customer group the group between a plurality of users chats.Here, customer group is used to provide the instant communication between a plurality of users.The group of customer group is main after creating customer group, can invite the people who has common interest to like among good friend/contact person of this group master to arrive chat in this customer group.Correspondingly, also provide the group space of customer group that the chat based on customer group is assisted.And in the group space of customer group, the user can use multiple communication modes such as forum, photograph album, shared file.
In addition, obtain user experience sense better, introduced the correlation technique of following IM instrument, comprise six degree theories, social network instrument and question and answer interaction platform in order to make the user.
Theoretical at six degree, in simple terms, the people at institute interval can be above six between user and any one stranger.That is to say, just can be familiar with any one stranger by six personal users at most, and this stranger might become good friend/contact person of this user in the future.
At social network software (SNS, Social Network Software), theoretical according to six degree, based on understanding user good friend/contact person's friend, the user can expand even the human connection of infinite expanding oneself.And in needs, this user can obtain a bit at any time, obtains the help of this human connection.Here, so-called SNS is one and adopts distributed computing technology, i.e. the next generation network basic software that makes up of P-2-P technology, and the design philosophy of this software is based on everyone human connection, make resource utilization reach maximization, thereby improve the disposal ability of everyone personal device.Such as, SNS programmes by distributed software, CPU, hard disk and the bandwidth resources that are dispersed on everyone personal device can be made overall arrangements, and gives the very negligible personal device of these relative servers more powerful disposal ability.Here, this disposal ability comprises computational speed, communication speed and memory space.
At the question and answer interaction platform, as the question and answer interaction platform that offers the user, here, the user can ask a question, and searches for the answer that oneself needs; Also can answer the problem that other users propose, realize interaction between the user in the mode of helping each other.
For instance, the method for existing propelling movement problem is specially: the user at first logins the question and answer interaction platform, and after the success that asks a question, the IM client that the problem that the question and answer interaction platform proposes the user is pushed to this user shows.And, according to user's selection this problem is presented on the individualized signature or prompting panel (Tips) in the IM client, the form of expression as depicted in figs. 1 and 2, wherein, the Regional Representative who adopts solid box to get up among Fig. 2 is presented at the problem on the Tips.Afterwards, after the user clicks prompting on individualized signature or the Tips, enter the background process process, and add the page link of this problem.Thereby enter the question and answer interaction platform and show the related pages of this problem.
In sum, prior art is the user to be logined the problem that the question and answer interaction platform proposed be pushed on this user's the IM client, and is shown to all good friends of this user, so that the good friend answers this problem.So, the shortcoming of prior art comprises two aspects, is not have specific aim on the one hand.Because all good friends can both see this problem, and the good friend belongs to the customer group of distinct group classification probably, therefore this questions answer do not had specific aim.Be the scope that has limited question answering on the other hand.Owing to have only in the customer group at user place, this user's good friend can see this problem, and other non-good friends can not see this problem, let alone have answered a question.Thereby reduced user's user experience sense, also be unfavorable for improving the efficient and the accuracy of question answering.
Summary of the invention
In view of this, main purpose of the present invention is to provide a kind of system based on problem classification propelling movement problem, login the problem that the question and answer interaction platform is proposed at the user, realized pushing problem targetedly, and problem is pushed to classify with problem shown on the customer group of corresponding heap sort based on problem classification.Thereby the efficient and the accuracy of question answering have been improved greatly.
Another object of the present invention is to provide a kind of method based on problem classification propelling movement problem, login the problem that the question and answer interaction platform is proposed at the user, realized pushing problem targetedly, and problem is pushed to classify with problem shown on the customer group of corresponding heap sort based on problem classification.Thereby the efficient and the accuracy of question answering have been improved greatly.
For achieving the above object, technical scheme of the present invention is achieved in that
A kind of system based on problem classification propelling movement problem, this system comprise that problem pushes administrative unit, classification corresponding relation database, customer group document data base and customer group problem display unit; Wherein,
Problem pushes administrative unit, is used for corresponding to problem classification back according to the problem that proposes and starts push operation, reads the corresponding relation of problem classification and heap sort from described classification corresponding relation database, searches and the corresponding heap sort of classifying of described problem; Read customer group from described customer group document data base, search and the corresponding customer group of described heap sort, described problem is pushed on the described customer group shows;
Classification corresponding relation database is used for the corresponding relation of storage problem classification and heap sort;
The customer group document data base is used to store the data of user place customer group;
Customer group problem display unit, the problem that is used for pushing according to described problem administrative unit pushes, and is showing the problem of described proposition with the corresponding customer group of described heap sort.
Wherein, described problem propelling movement administrative unit comprises: the question and answer interaction platform is putd question to module, classification corresponding relation read module and customer group read module; Wherein,
The question and answer interaction platform is putd question to module, after being used for problem according to described proposition and corresponding to described problem classification, sends the page link of user account, problem classification, problem subject content and problem, starts described push operation;
Classification corresponding relation read module, after being used for puing question to module to receive described problem classification from described question and answer interaction platform, read the corresponding relation of classification of described problem and heap sort from described classification corresponding relation database, the described problem of searching and the being provided with corresponding heap sort of classifying; Classification corresponding relation read module is returned in the described heap sort that classification corresponding relation database will find;
The customer group read module, after being used for receiving the described heap sort that finds from described classification corresponding relation read module, read customer group from described customer group document data base, search and the corresponding customer group of described heap sort, described customer group is sent to described customer group problem display unit.
Wherein, described customer group read module, be further used for puing question to module to receive described user account from described question and answer interaction platform, find active user place customer group according to described user account after, read described active user place customer group from described customer group document data base.
Wherein, in the described classification corresponding relation database, problem classification with the set-up mode of heap sort corresponding relation is: based on similar principle and the N principle to N.
A kind of method based on problem classification propelling movement problem, this method may further comprise the steps:
A, correspond to the problem classification that sets in advance,, find and the corresponding heap sort of classifying of described problem according to the corresponding relation of problem classification and heap sort according to the problem that proposes;
B, correspond to customer group, the problem of described proposition is pushed to described customer group shows according to described heap sort.
Wherein, in the steps A, correspond to the problem classification that sets in advance according to the problem that proposes and further be: in current listed problem sorting item, select and the corresponding problem classification of the problem of described proposition.
Wherein, step B further is:
The user account that B1, basis are obtained finds active user place customer group; In the customer group of described active user place, find and the corresponding customer group of described heap sort, the problem of described proposition is pushed to described customer group shows.
Wherein, step B1 is specially: in the customer group of described active user place, after finishing to search in the mode of searching of traversal, add up the total number of described customer group, judge that the total number of described customer group is whether greater than zero; If greater than, then the problem with described proposition is pushed to described customer group demonstration; Otherwise, finish current propelling movement flow process.
Wherein, among the step B1, the problem of described proposition is pushed to described customer group also comprises before showing:
Whether X, the described active user of prompting agree the problem of described proposition is pushed to described customer group, if agree, then the problem with described proposition is pushed to described customer group demonstration; Otherwise, finish current propelling movement flow process.
The present invention with SNS based on principle be dissolved in the IM instrument.Login the problem that the question and answer interaction platform is proposed at the user, based on problem classification, and the corresponding relation of problem classification and heap sort, with problem to pushing and demonstration with the classify customer group of corresponding heap sort of problem.So, contrast prior art and the present invention, prior art only is pushed to problem on this user's the IM client and shows; The present invention further is pushed to problem to classify with problem and shows on the customer group of corresponding heap sort, in the group bulletin/group attribute that is presented at customer group, make the user who belongs in this heap sort customer group can see problem, and answer a question targetedly.
For instance, the user logins the question and answer interaction platform, proposed the problem of a relevant physical culture aspect: Beijing Olympic Games in 2008 has the competition field except Beijing, also have other which city that the competition field is arranged? so, corresponding relation according to problem classification and heap sort, this problem can push in the customer group that belongs to sports union's classification and show, makes the user with physical culture hobby all see this problem.Thereby realize the problem that pushes targetedly.
In sum, the present invention has realized pushing problem targetedly based on problem classification, and this problem is pushed to classify with problem shows on the customer group of corresponding heap sort.The advantage that adopts the present invention to have is: can not only push problem targetedly, and can enlarge the promoted extension of problem.Thereby improved the efficient and the accuracy of question answering greatly, increased the popularization degree and the liveness of question and answer interaction platforms.In addition, problem shows in customer group targetedly, can increase the topic that the user discusses in the customer group, thereby has increased the liveness of customer group.
Description of drawings
Fig. 1 is presented at schematic diagram on the individualized signature for prior art with problem;
Fig. 2 is presented at schematic diagram on the Tips for prior art with problem;
Fig. 3 is the composition structure chart of system of the present invention;
Fig. 4 is presented at schematic diagram on the Tips for the present invention with problem;
Fig. 5 is the realization flow schematic diagram of the inventive method principle.
Embodiment
Core concept of the present invention is: login the problem that the question and answer interaction platform is proposed at the user, based on problem classification, and the corresponding relation of problem classification and heap sort, with problem to pushing and demonstration with the classify customer group of corresponding heap sort of problem.Thereby the efficient and the accuracy of question answering have been improved greatly.
For making the purpose, technical solutions and advantages of the present invention clearer, by the following examples and with reference to accompanying drawing, the present invention is described in more detail.
As shown in Figure 3, a kind of system based on problem classification propelling movement problem, this system comprises: problem pushes administrative unit 1, classification corresponding relation database 2, customer group document data base 3 and customer group problem display unit 4.
Wherein, problem pushes administrative unit 1 and is used for logining problem that the question and answer interaction platform proposed according to the user and corresponds to problem classification back and start push operation, read the corresponding relation of problem classification and heap sort from classification corresponding relation database 2, search and the corresponding heap sort of classifying of this problem; Read customer group from customer group document data base 3, search and the corresponding customer group of described heap sort; The problem that is proposed is pushed on the described customer group shows.
Here, problem propelling movement administrative unit 1 comprises: the question and answer interaction platform is putd question to module 11, classification corresponding relation read module 12 and customer group read module 13.So, problem propelling movement administrative unit 1 starts push operation after specifically puing question to module 11 to correspond to the problem classification that sets in advance according to the problem that proposes by the question and answer interaction platform.And in current listed problem sorting item, select and the corresponding problem classification of the problem of this proposition, finish the operation that the problem of this proposition is corresponded to this problem classification.It is concrete by classification corresponding relation read module 12 that problem pushes administrative unit 1, reads the corresponding relation of problem classification and heap sort from classification corresponding relation database 2, searches and the corresponding heap sort of classifying of this problem.Problem pushes the administrative unit 1 concrete customer group read module 13 that passes through, and reads customer group from customer group document data base 3, searches and the corresponding customer group of described heap sort; The problem that is proposed is pushed on the described customer group shows.
Specifically, after the question and answer interaction platform puts question to module 11 to be used for corresponding to this problem classification according to the problem that the user proposes, send the page link of user's user account, problem classification, problem subject content and problem, start push operation.
Classification corresponding relation read module 12 reads the corresponding relation of problem classification and heap sort from classification corresponding relation database 2 after being used for puing question to module 11 to receive this problem classification from the question and answer interaction platform, searches and the corresponding heap sort of classifying of this problem; Classification corresponding relation database 2 returns the heap sort that finds to classification corresponding relation read module 12.
After customer group read module 13 is used for receiving the heap sort that finds from classification corresponding relation read module 12, read customer group from customer group document data base 3, search and the corresponding customer group of this heap sort, this customer group that finds is sent to customer group problem display unit 4.Afterwards, the problem that is proposed at this customer group explicit user by customer group problem display unit 4.
Here, customer group read module 13 is further used for puing question to module 11 to receive active user's user account from the question and answer interaction platform, after finding active user place customer group according to this user account, read active user place customer group from customer group document data base 3.Afterwards, in the customer group of active user place, search and the corresponding customer group of this heap sort, this customer group that finds is sent to customer group problem display unit 4.
And, it is to be noted, here the user of indication is the user who asks a question by the question and answer interaction platform, customer group read module 13 is actually the customer group of knowing the user place according to user account so, and then in the customer group of user place, find and the corresponding customer group of this heap sort according to heap sort.Thereby, filter out the relevant customer group of problem classification that asks a question by the question and answer interaction platform with the user in the customer group of user place by user account and heap sort.
Wherein, classification corresponding relation database 2 is used for the problem classification is mapped one by one with heap sort, and the corresponding relation of storage problem classification and heap sort, offering problem propelling movement administrative unit 1 and read with the problem corresponding heap sort of classifying.
Here, in the classification corresponding relation database 2, the corresponding relation of problem classification and heap sort sets in advance, and is kept in the classification corresponding relation database 2 with the form of corresponding relation mapping table, and this table comprises that problem classifies and two list items of heap sort.The set-up mode of this table is that Neither of the two can be dispensed based on similar principle and the N principle to N.At similar principle, be categorized as the fashionable life of question and answer interaction platform such as problem, corresponding with it so heap sort is the star fan; Be categorized as computer network such as problem, corresponding with it so heap sort is a technology alliance; It is interpersonal to be categorized as the job market such as problem, and corresponding with it so heap sort is that occupation exchanges.At the principle of N for N, a plurality of classification that the classification of problem of question and answer interaction platform can corresponding heap sort; And a classification of heap sort also can by the classification of a plurality of problems of question and answer interaction platform correspondence.
Here, at problem classification for instance, the problem classification comprises: fashionable life, amusement and leisure, computer network, recreation electronic digital, healthy medical science, science of education, commercial economy, society ﹠ culture, emotion family, sports, artistic literature, job market are interpersonal, campus life and IM tool user prefecture.At heap sort for instance, heap sort comprises: recreation, the purchase of property are lived in peace, are driven all over the world, video display music, star fan, tourism, shopping, sports union, Tong Cheng crash, the fellow-villager understand, the colleague records, take an examination/train, professional interchange, technology alliance, animation, trade financing, original space, book club, life leisure and constellation edge.
Wherein, customer group document data base 3 is used to write down and store the data of user place customer group, reads offering problem propelling movement administrative unit 1 with the corresponding customer group of heap sort.
Here, customer group document data base 3 comprises the information that is provided with in detail with the corresponding customer group of heap sort, with the not corresponding customer group of heap sort, customer group, the information of customer group heap sort.
And it is pointed out that with the corresponding customer group of heap sort also to can be understood as in the customer group of user place the relevant customer group of problem classification that asks a question by the question and answer interaction platform with the user.So, problem propelling movement administrative unit 1 reads with the process of the corresponding customer group of heap sort and is specially: at first, problem pushes administrative unit 1 and finds user place customer group according to user's user account, and according to user's problem classification searching to the problem corresponding heap sort of classifying; Then, in the customer group that finds, search with the corresponding customer group of heap sort and read according to heap sort.Wherein, the user of indication is the user who asks a question by the question and answer interaction platform here.
Wherein, customer group problem display unit 4 is used for pushing according to problem the problem propelling movement of administrative unit 1, is passing through the problem that the question and answer interaction platform proposes with the corresponding customer group explicit user of heap sort.
Here, the display mode of problem can adopt on the top on history message hurdle and show Tips, and problem is presented on the Tips, and as shown in Figure 4, wherein, the Regional Representative who adopts solid box to get up among Fig. 4 is presented at the problem on the Tips.It is pointed out that the suggested content of Tips is the subject content of problem, and the page link of the problem that is linked as of Tips.The display mode of problem can also adopt problem is presented in the group bulletin/group attribute.
As shown in Figure 5, a kind of method based on problem classification propelling movement problem, this method may further comprise the steps:
Step 101, user login the question and answer interaction platform and ask a question, and correspond to after the problem that sets in advance is categorized as according to the problem that proposes, and start push operation.And this problem is categorized as A i
Here, in the step 101, correspond to the problem classification that sets in advance according to the problem that proposes and further be: in current listed problem sorting item, select and the corresponding problem classification of the problem of this proposition A i
Step 102, according to the corresponding relation of problem classification and heap sort, find the problem classification A that is provided with the active user iCorresponding heap sort, and this heap sort is B i
Step 103, according to heap sort B iCorrespond to customer group, the problem of this proposition is pushed to this customer group shows.
Wherein, the concrete processing procedure of step 103 further is:
The user account that step 1031, basis are obtained finds active user place customer group; In this current user place customer group, find and heap sort B iCorresponding customer group, the problem that the active user is proposed is pushed to and heap sort B iCorresponding customer group shows.
The concrete processing procedure of step 1031 is:
Step 10311, in the customer group of active user place, with the traversal the mode of searching search and heap sort B iCorresponding all customer groups.
When the heap sort that finds active user group equals B iThe time, active user group is added the propelling movement subscriber cluster, and make the numerical value that pushes subscriber cluster add 1, until traversing last customer group.After finishing to search, the statistics heap sort equals B iThe total number of customer group promptly push the numerical value of subscriber cluster.
Whether step 10312, judgement push the numerical value of subscriber cluster greater than zero; If greater than, then in pushing subscriber cluster, travel through, whenever traversing active user's group time, the problem that the active user is proposed is pushed to active user group's demonstration, after having traveled through all customer groups, the problem that the active user is proposed is pushed to all customer groups demonstrations, finishes current propelling movement flow process; Otherwise, directly finish current propelling movement flow process.
Here, in the step 10312, whenever traversing active user's group time, the problem that the active user is proposed is pushed to active user group and also comprises step before showing:
Whether prompting the active user agree the problem of its proposition is pushed to active user group, if the active user agrees the propelling movement of problem, then the problem that the active user is proposed is pushed to active user group's demonstration; Otherwise, directly finish current propelling movement flow process.
The above is preferred embodiment of the present invention only, is not to be used to limit protection scope of the present invention.

Claims (9)

1. the system based on problem classification propelling movement problem is characterized in that, this system comprises that problem pushes administrative unit, classification corresponding relation database, customer group document data base and customer group problem display unit; Wherein,
Problem pushes administrative unit, is used for corresponding to problem classification back according to the problem that proposes and starts push operation, reads the corresponding relation of problem classification and heap sort from described classification corresponding relation database, searches and the corresponding heap sort of classifying of described problem; Read customer group from described customer group document data base, search and the corresponding customer group of described heap sort, described problem is pushed on the described customer group shows;
Classification corresponding relation database is used for the corresponding relation of storage problem classification and heap sort;
The customer group document data base is used to store the data of user place customer group;
Customer group problem display unit, the problem that is used for pushing according to described problem administrative unit pushes, and is showing the problem of described proposition with the corresponding customer group of described heap sort.
2. system according to claim 1 is characterized in that, described problem pushes administrative unit and comprises: the question and answer interaction platform is putd question to module, classification corresponding relation read module and customer group read module; Wherein,
The question and answer interaction platform is putd question to module, after being used for problem according to described proposition and corresponding to described problem classification, sends the page link of user account, problem classification, problem subject content and problem, starts described push operation;
Classification corresponding relation read module, after being used for puing question to module to receive described problem classification from described question and answer interaction platform, read the corresponding relation of classification of described problem and heap sort from described classification corresponding relation database, the described problem of searching and the being provided with corresponding heap sort of classifying; Classification corresponding relation read module is returned in the described heap sort that classification corresponding relation database will find;
The customer group read module, after being used for receiving the described heap sort that finds from described classification corresponding relation read module, read customer group from described customer group document data base, search and the corresponding customer group of described heap sort, described customer group is sent to described customer group problem display unit.
3. system according to claim 2, it is characterized in that, described customer group read module, be further used for puing question to module to receive described user account from described question and answer interaction platform, after finding active user place customer group according to described user account, read described active user place customer group from described customer group document data base.
4. according to claim 1,2 or 3 described systems, it is characterized in that in the described classification corresponding relation database, problem classification with the set-up mode of heap sort corresponding relation is: based on similar principle and N principle to N.
5. method based on problem classification propelling movement problem is characterized in that this method may further comprise the steps:
A, correspond to the problem classification that sets in advance,, find and the corresponding heap sort of classifying of described problem according to the corresponding relation of problem classification and heap sort according to the problem that proposes;
B, correspond to customer group, the problem of described proposition is pushed to described customer group shows according to described heap sort.
6. method according to claim 5 is characterized in that, in the steps A, corresponds to the problem classification that sets in advance according to the problem that proposes and further is: in current listed problem sorting item, select and the corresponding problem classification of the problem of described proposition.
7. according to claim 5 or 6 described methods, it is characterized in that step B further is:
The user account that B1, basis are obtained finds active user place customer group; In the customer group of described active user place, find and the corresponding customer group of described heap sort, the problem of described proposition is pushed to described customer group shows.
8. method according to claim 7, it is characterized in that step B1 is specially: in the customer group of described active user place, with the traversal the mode of searching finish to search after, add up the total number of described customer group, judge that whether the total number of described customer group is greater than zero; If greater than, then the problem with described proposition is pushed to described customer group demonstration; Otherwise, finish current propelling movement flow process.
9. method according to claim 8 is characterized in that, among the step B1, the problem of described proposition is pushed to described customer group also comprises before showing:
Whether X, the described active user of prompting agree the problem of described proposition is pushed to described customer group, if agree, then the problem with described proposition is pushed to described customer group demonstration; Otherwise, finish current propelling movement flow process.
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Application publication date: 20080709