CN101211625A - Optical disk system self-diagnosing control method - Google Patents
Optical disk system self-diagnosing control method Download PDFInfo
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- CN101211625A CN101211625A CNA2006101479324A CN200610147932A CN101211625A CN 101211625 A CN101211625 A CN 101211625A CN A2006101479324 A CNA2006101479324 A CN A2006101479324A CN 200610147932 A CN200610147932 A CN 200610147932A CN 101211625 A CN101211625 A CN 101211625A
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Abstract
The invention relates to a method for controlling the self-diagnosis for a compact disc system, which can send the error occurred in system operation to a service center, and the service center provides the main problems of related error for user. The compact disc system according to the invention is connected with the service center by internet. The compact disc system transmits the occurred error forms to the service center during operation in time such that the service center provides the existing problems and solving method to the compact disc system. The invention is characterized in that the error of the system can be monitored in time, and the resolution transmitted from the service center is provided to consumer. Therefore, inconvenience caused in using machine can be eliminated, thus improving the service quality of machine and enhancing the satisfaction of user.
Description
Technical field
The invention relates to the method for self-diagnosis control of optical disk system, refer in particular to when optical disk system is in service when making a mistake, in time send error message to service centre,, offer the user in time according to the subject matter and the solution of the relevant mistake that service centre provided.
Background technology
Recently, it is exactly the DVD CD that the user uses maximum CDs, and above-mentioned DVD CD is the video data of recording storage high image quality and the voice data of high tone quality for a long time.And it can a plurality of titles of recording storage, also can be with the various picture display modes under a plurality of titles of relevant setting, the additional data of audio frequency and audio channel, various tangible, invisible information etc. is carried out recording storage together, in addition, along with the appearance of new function with the information of adding, the DVD dish has also increased multiple different characteristic gradually.
As mentioned above, in the DVD player of up-to-date exploitation, increased multiple function newly and constituted element, it can play the title of recording storage in the multiple optical disk more, additional data and information etc.
Fig. 1 shows is the pie graph of common optical disk system.
As shown in Figure 1, common optical disk system is by CD 10, light picker 11, and RF signal processing part 12, digital signal processing portion (DSP) 13, demoder 14, microprocessor 15, OSD (screen display) generating unit 16, storer 17 parts such as grade constitute.
Have the as above optical disk system of structure, at first read out, send the information that reads to RF signal processing part 12 afterwards, and convert electric signal to by the information of light picker 11 with CD 10 records.Digital signal processing portion 13 becomes digital signal with conversion of signals and changes and give demoder 14, and above-mentioned demoder 14 converts digital signal to the user form of can watching and exports.
As mentioned above, according to the optical disk system of prior art, its basic comprising is to be used for reading in the CD 10 information of record and to play.
According to existing optical disk system, as shown in Figure 2, when in system's operational process, making a mistake, can be that benchmark offers the user to the relevant error message in spot in addition with the information data of setting.
S11, that is, when the power connection of system, microprocessor 15 can be according to the information and executing control of user's input, and for example user's input is the play button of CD, and microprocessor 15 will be controlled the playback action of carrying out CD.
Above-mentioned microprocessor 15 is to insert the back to the process that realizes normal play from CD, carries out the whole order of control, and in above-mentioned control procedure, to each parts whether normally operation monitor.
S12, if in the operational process of system run-time error has taken place, microprocessor 15 can show error message 17.
S13, yet, in the optical disk system according to prior art, all be that form with " generation playback error " shows to the mistake that takes place.
That is, the run-time error that is taken place in the operational process of system has a variety of, but regardless of the ill-formalness that takes place in the playing process, all unifies to show with " generation playback error ".In service at pallet in addition, the mistake that is taken place also has a variety of, no matter and how make a mistake form, all unify to show with the form of " pallet makes a mistake ".Because existing optical disk system all is the mistake of coming display system to take place with this unified form, thus the user to the mistake that machine took place can't be correct judge, also can't grasp relevant wrong method, the scheme etc. eliminated.
Therefore, the user in optical disk system generation run-time error, the problem that can't autodiagnosis exists, also only reliable after sale service solves even machine does not have fault, for the user has brought very big constantly, be not to use the person that the satisfaction of the quality of product is reduced yet.
Summary of the invention
The present invention proposes for the problem that solves above-mentioned existence, purpose provides the method for self-diagnosis control relevant for optical disk system, the mistake of system's emerged in operation can be sent to service centre, service centre can offer the user with relevant wrong main existing problems.
To achieve these goals and the method for self-diagnosis control of optical disk system of invention comprises following step: the 1st step with the running status test item of system, stores with the form of data file; The 2nd step in the running status of said system, shows the error message that whether transmits generation; The 3rd step, in above-mentioned the 2nd step, if select to transmit error message, just the data file with above-mentioned the 1st step storage is transferred to service centre; The 4th step, above-mentioned service centre can analyze the error message of importing in the 3rd step, and relevant solution is transmitted back again; The 5th step, above-mentioned optical disk system can show the solution that obtains from the 4th step, offer the consumer;
According to above-mentioned the 1st step of the present invention, above-mentioned running status test item is to store with the form of journal file.
According to above-mentioned the 3rd step of the present invention, transmission be file in the certain hour section that takes place of run-time error.
According to above-mentioned the 3rd step of the present invention, file transmits with the ASCII character form.
According to above-mentioned the 5th step of the present invention, be to showing about information such as wrong existing problems and solutions.
According to above-mentioned the 5th step of the present invention, if run-time error takes place, in the time of need changing or keep in repair product, meeting display requirement user provides the information of contact address.
Effect of the present invention:
As mentioned above, the method for self-diagnosis control of optical disk system of the present invention can send to service centre with the mistake of system's emerged in operation, and service centre can offer the user with the problem of relevant wrong main existence.Be connected with service centre by the internet according to optical disk system of the present invention, the optical disk system ill-formalness that will be taken place that is in operation in time sends service centre to, and service centre can offer optical disk system with the problem that exists and solution etc. like this.Principal character of the present invention is exactly the timely mistake in the monitoring system, and the solution that service centre is sent offers the consumer.Therefore, can eliminate the inconvenience that machine is in use brought, improve the service quality of machine, improve user's satisfaction.
For further specifying above-mentioned purpose of the present invention, design feature and effect, the present invention is described in detail below with reference to accompanying drawing.
Description of drawings
Fig. 1 shows is the pie graph of common optical disk system.
What Fig. 2 showed is the common operational flow diagram of optical disk system when run-time error takes place.
What Fig. 3 showed is the synoptic diagram of whole formations of the autodiagnosis control between foundation optical disk system of the present invention and the service centre.
Fig. 4 is the pie graph according to the control of the autodiagnosis in the optical disk system in the embodiments of the invention.
Fig. 5 is the operational flow diagram according to the control of the autodiagnosis in the optical disk system of the present invention.
The symbol description of major part in the accompanying drawing:
20: televisor 30: optical disk system
31: CD 32: light picker
33:RF signal processing part 34: digital signal processing portion
35: demoder 36: microprocessor
37:OSD generating unit 38: storer
39: interface 40: internet
50: service centre (SVC)
Embodiment
Following with reference to accompanying drawing, the embodiment according to the method for self-diagnosis control of optical disk system of the present invention is described in detail.
Along with the high development of technology, optical disk system not only just has the dvd playback function, and has constantly increased more multifarious function newly.For instance, optical disk system possessed can receiving broadcast signal tuner (TUNER).Can receive broadcast singal by it, and on display device, show.
In addition, optical disk system has also possessed control assembly by connecting the internet, and also can be connected with service centre or CD managing server etc. by the internet.
What Fig. 3 showed is the synoptic diagram of whole formations of the autodiagnosis control between foundation optical disk system of the present invention and the service centre.
As shown in the figure, according to optical disk system 30 of the present invention, can be connected with audio system 25 with the televisor machine 20 in the family.And can be connected with external service center 50 and CD managing server 60 etc. by internet 40.
Above-mentioned service centre 50 has stored the type of error that relevant optical disk system 30 is taken place in advance, occurrence cause, the database of error concealment methods etc., above-mentioned service centre 50 can be to store good information as benchmark in advance in the database, the mistake that optical disk system sends is analyzed, sent information such as solution to optical disk system more then.Above-mentioned service centre 50 also may be call center (CALL CENTER) etc.
Above-mentioned service centre 50 and optical disk system 30 are that the agreement by prior agreement communicates.
The invention relates to the method for self-diagnosis control of optical disk system, it can send to the mistake of system's emerged in operation the service centre that by Internet connection, and service centre can offer the user with the problem of relevant wrong main existence.
Below we with reference to accompanying drawing to describing according to the control of the autodiagnosis between optical disk system of the present invention and the service centre.
Fig. 4 is the pie graph according to the control of the autodiagnosis in the optical disk system in the embodiments of the invention.
As shown in Figure 4, comprise that according to optical disk system 30 of the present invention following a few part constitutes: the CD 31 that can store the data of the data of a title or a plurality of titles; From above-mentioned CD 31, read the light picker 32 of various data; The above-mentioned data-switching that reads is become the RF signal processing part 33 of electric signal; The data conversion of above-mentioned RF signal processing part 33 inputs is become the digital signal processing portion (DSP) 34 of the utilizable digital signal of optical disk system; Convert above-mentioned digital signal to demoder 35 that form that the user can watch is exported.
Also comprise a microprocessor 36 according to optical disk system of the present invention, it can the controls playing CD recorded information, the mistake of monitoring optical disk system generation in service, and send the error message that is taken place to service centre 50 by the internet, and by its control, the solution information that sends from service centre that receives is shown, offer the user.
Also comprise an OSD generating unit 37 according to optical disk system of the present invention, its effect is when optical disk system generation run-time error, by the control of microprocessor 36, in order to offer user's information exactly, generates the osd data of relevant error reason.
Also comprise an interface 39 that is used to connect internet 40 according to optical disk system 30 of the present invention, make by above-mentioned interface 39 and can carry out the data transmission between microprocessor 36 and the service centre 50.
Have as above the optical disk system of structure, be connected with the external service center, realized the autodiagnosis control of optical disk system by the internet, below our detailed the method for introducing.
Fig. 5 is the operational flow diagram according to the control of the autodiagnosis in the optical disk system of the present invention.
S30 as shown in the figure, connects the power supply of optical disk system.
S31, all run action that carry out when microprocessor 36 meetings begin power connection this moment are controlled, and the action with above-mentioned execution simultaneously is stored in the storer 38 with the journal file form.
S32。In addition, microprocessor 36 is in controlling the operation of overall optical disc system, and the system that judges moves when being in abnomal condition, the system mistake mode can be sent.
S33, the message that then will be whether error message be sent to service centre 50 shows.
S38, in above-mentioned S33 step, if the user ignores the mistake that is taken place, microprocessor 36 will be skipped other orders that run-time error continues executive system.
S34, but in above-mentioned S33 step, if the user selects to send the error message that is taken place to service centre, the journal file in the certain hour that microprocessor 36 will the mistake that write down in the storer take place sends with the ASCII character form.Here be connected with internet 40 by interface 39, send error message to service centre 50.
The error message of above-mentioned transmission is the journal file in the wrong certain hour that takes place, and here is not the whole journal file that sends.Reason is that the whole data volume that sends can be very big, and can cause unnecessary consumption, be not only to send the wrong part that takes place in addition, just can't analyze because if only send this part, so here the journal file of Fa Songing is to have comprised the journal file that writes down in the certain hour section of wrong generation front and back the front and back process that mistake takes place.This time probably needs a few minutes.
S35, above-mentioned service centre 50 analyzes data after receiving the error message that above-mentioned optical disk system 30 sends.Above-mentioned service centre 50 is data of utilizing in the preprepared database, and ill-formalness is analyzed.
S36, service centre can analyze reason and the elimination way that makes a mistake afterwards, sends optical disk system again to.
Information such as the error reason that S37, above-mentioned microprocessor 36 send the service centre 50 that receives and user's removing method are stored in the storer 38, generate the SOD data by the OSD generating unit simultaneously, afterwards by showing for marking among the display device figure.
In above-mentioned S 37 steps, the message of the reason that makes a mistake and relevant error concealment methods can be shown and offers the user.Here shown message of coming out is to be benchmark with the information that service centre 50 is provided.
If the run-time error of above-mentioned optical disk system can't solve, under the situation that need change or keep in repair the parts of system, system can point out the user to send contact address to service centre, and service centre just sends the direct on-site maintenance of staff according to the address that provides like this.
The invention relates to the method for self-diagnosis control of optical disk system, it can send to service centre with the mistake of system's emerged in operation, and service centre can offer the user with the problem of relevant wrong main existence.Be connected with service centre by the internet according to optical disk system of the present invention, the optical disk system ill-formalness that will be taken place that is in operation in time sends service centre to, and service centre can offer optical disk system with the problem that exists and solution etc. like this.
More than the method for self-diagnosis control of the optical disk system in the embodiments of the invention is described in detail, those of ordinary skill in the art will be appreciated that, above embodiment is used for illustrating the present invention, and be not to be used as limitation of the invention, as long as in connotation scope of the present invention, all will drop in the scope of claims of the present invention variation, the modification of the above embodiment.
Claims (6)
1. the method for self-diagnosis control of an optical disk system.It is characterized in that comprising following step:
The 1st step with the running status test item of system, stores with the form of data file;
The 2nd step in the running status of said system, shows the error message that whether transmits generation;
The 3rd step, in above-mentioned the 2nd step, if select to transmit error message, just the data file with above-mentioned the 1st step storage is transferred to service centre;
The 4th step, above-mentioned service centre can analyze the error message of importing in the 3rd step, and relevant solution is transmitted back again;
The 5th step, above-mentioned optical disk system can show the solution that obtains from the 4th step, offer the consumer.
2. the method for self-diagnosis control of optical disk system as claimed in claim 1 is characterized in that:
In described the 1st step, above-mentioned running status test item is to store with the form of journal file.
3. the method for self-diagnosis control of optical disk system as claimed in claim 1 is characterized in that:
In described the 3rd step, transmission be the file of run-time error in one time period of taking place.
4. the method for self-diagnosis control of optical disk system as claimed in claim 3 is characterized in that:
In described the 3rd step, file transmits with the ASCII character form.
5. the method for self-diagnosis control of optical disk system as claimed in claim 1 is characterized in that:
In described the 5th step, be to showing about information such as wrong existing problems and solutions.
6. the method for self-diagnosis control of optical disk system as claimed in claim 5 is characterized in that:
In described the 5th step, can't solve if run-time error takes place, in the time of need changing or keep in repair product, meeting display requirement user provides the information of contact address.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CNA2006101479324A CN101211625A (en) | 2006-12-25 | 2006-12-25 | Optical disk system self-diagnosing control method |
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| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CNA2006101479324A CN101211625A (en) | 2006-12-25 | 2006-12-25 | Optical disk system self-diagnosing control method |
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| Publication Number | Publication Date |
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| CN101211625A true CN101211625A (en) | 2008-07-02 |
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| Application Number | Title | Priority Date | Filing Date |
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| CNA2006101479324A Pending CN101211625A (en) | 2006-12-25 | 2006-12-25 | Optical disk system self-diagnosing control method |
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Cited By (1)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN105429775A (en) * | 2014-09-19 | 2016-03-23 | 腾讯科技（北京）有限公司 | Method and device for reporting log |
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2006
- 2006-12-25 CN CNA2006101479324A patent/CN101211625A/en active Pending
Cited By (2)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN105429775A (en) * | 2014-09-19 | 2016-03-23 | 腾讯科技（北京）有限公司 | Method and device for reporting log |
| CN105429775B (en) * | 2014-09-19 | 2020-06-26 | 腾讯科技（北京）有限公司 | Method and device for reporting log |
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Open date: 20080702 |